3Com HomeConnect 3CR29221 Installation Manual

Cable Modem

External with USB

Installation  Guide

®

Copyright 

 2000 3Com Corporation. All rights reserved. 3Com is a  registered

trademark, and HomeConnect and 

Connections are trademarks of 3Com Corporation.

Windows is a registered trademark of Microsoft Corp. Macintosh is a trademark of

Apple Computer, Inc. All other company and product names may be trademarks of

their respective companies.

Befor

Befor

Befor

Befor

Before Y

e Y

e Y

e Y

e You Begin

ou Begin

ou Begin

ou Begin

ou Begin

Contact your local cable service provider to arrange for

cable Internet access before you begin installation. Please

read the following lists to familiarize yourself with the items

you will need when you install the cable modem.

Macintosh users: Use the “3Com

 Getting Started Guide”

for installation instructions.

Supplied:

Supplied:

Supplied:

Supplied:

Supplied:

•

Cable modem

•

Cable modem power adapter

•

The “3Com

Getting Started Guide”

•

The Cable 

Connections

TM

CD

•

USB Cable

•

Ethernet Cable

Also Needed:

Also Needed:

Also Needed:

Also Needed:

Also Needed:

•

To use the USB port, a PC running Windows

98 or

Windows 2000 operating system. At this time, USB

does not support the Macintosh

operating system.

You also need an active USB port on your computer.

•

To use the Ethernet port, a PC running Windows 95/

98/2000 operating system, or a Macintosh

computer

running System 7.6 (or later) with TCP/IP protocol

installed (see the “Before You Begin” section in the

included “Getting Started Guide” for more information

about installing TCP/IP). You also need an active

Ethernet port or network interface card (NIC)

installed in your computer. To install the modem with a

Macintosh computer, see the “3Com Getting Started

Guide.”

•

Pentium processor equivalent (Pentium 166 or higher

recommended).

•

An active two-way cable line.

•

Coaxial cable.

•

An adjustable wrench for securing the cable line to

the modem.

•

Your original Windows 95/98/2000 CD-ROM or

diskettes.

Part Number 10038810

For the USB Setup:

Install the Modem

A. Power on the computer.

B. Connect the coaxial cable to the cable

modem’s CATV cable connector and to the

wall cable outlet.

C. Connect the USB cable to the modem and to

the computer’s USB port.

D. Plug the cable modem’s power supply into a

surge protector or into an electrical outlet.

Within a few minutes, the computer detects the

cable modem.

Install the USB Software

When the computer detects the cable modem, insert

the Cable 

Connections CD and follow the on-screen

prompts to install the necessary driver files. Follow

the instructions for your operating system.

Windows 98: The Add New Hardware Wizard

screen appears.

A. Select 

Search for the best driver for your

device. (Recommended) and click Next.

B. Check the 

CD-ROM check box and click

Next to search for the necessary driver files.

C. Select 

The updated driver (Recommended)

3Com HomeConnect

TM

Cable Modem and

click 

Next.

D. When Windows locates the driver files, click

Next to automatically install the necessary

files.

E. When prompted, insert the Windows 98 CD

into the CD-ROM drive and click 

OK.

F.

After Windows copies the driver files, click

Finish. The System Settings Change dialog

box appears.

G. Click 

Yes to reboot your computer.

Note:

After you finish installing the cable modem, you

can install the Cable 

Connections CD, which contains

valuable free software  products.

2

USB Setup

Windows 98/2000 only

Ethernet Setup

Windows 95/98/2000

Requires an Ethernet network interface card (not included)

Select which setup you want

to use.

Before you begin installing the cable modem, you must

decide which setup you want to use. For the easiest

installation, use the 

USB setup

. However, if you want to use

multiple computers connected to the modem via a hub, you

must use the Ethernet setup. Be sure to follow the

installation process for the setup you would like to use.

1

!

For the Ethernet Setup:

Verify the TCP/IP Protocol

Configuration

Before installing the cable modem using the

Ethernet setup, you must verify that your computer

has the correct TCP/IP configuration. Follow the

procedure for your operating system to verify or

install the TCP/IP configuration.

Windows 95/98:

A. Right-click the 

Network Neighborhood icon on

the Windows desktop and click 

Properties.

B. Look for an entry named TCP/IP. If you see

TCP/IP listed next to your Ethernet NIC, you

can now go to “Install the Modem.” If TCP/IP is

not listed, however, you must complete the

following steps:

1.

Click 

Add.

2.

Click 

Protocol, and click Add.

3.

Click 

Microsoft in the Manufacturers: list

and Click 

TCP/IP in the Network

Protocols: list.

E. Click 

OK. You can now  go to “Install the

Modem.”

Windows 2000:

A. Right-click the 

My Network Places icon on

the Windows desktop.

B. Right-click on the 

Local Area Connection and

click 

Properties. Look for an entry named

TCP/IP. If you see TCP/IP listed next to your

Ethernet NIC, you can now go to “Connect

the Cable Modem”  to install the cable modem.

If  TCP/IP is not listed, complete the following

steps:

1.

Scroll to the Internet Protocol (TCP/IP)

option.

2.

Click to place a check mark in the Internet

Protocol check box.

3.

Click 

OK. You can now go to “Install the

Modem.”

Windows 2000: The Found New Hardware

Wizard screen appears.

A. Select 

Search for a suitable driver for my

device (recommended) and click Next.

B. Check the 

CD-ROM drives check box and

click 

Next to search for the necessary

driver files.

C. When the Found New Hardware Wizard

displays the search results, click 

Next to

install the necessary driver files.

D. Click 

Yes on the Digital Signature Not

Found screen to continue the installation.

E. When the Found New Hardware Wizard

completes the installation, click 

Finish.

Note:

After you finish installing the cable modem,

you can install the Cable 

Connections CD, which

contains valuable free software products.

Install the Modem

A. Power off the computer.

B. Connect the coaxial cable to the cable modem’s

CATV cable connector and to the cable outlet.

C. Connect the Ethernet cable to the NIC and to the

cable modem.

D. Plug the cable modem’s power adapter into the

cable modem’s power jack and into a wall outlet

or surge protector.

E. Power on the computer.

Note:

 After you finish installing the cable modem, you

can install the Cable 

Connections CD, which contains

valuable free software  products.

READ

READ

READ

READ

READ

ME

ME

ME

ME

ME

FIRST!

FIRST!

FIRST!

FIRST!

FIRST!

Check the LEDs

When the modem is operating properly, the Link

Status and Power LEDs on the front of the modem

are lighted solid. See “Cable Modem Operation” in

the “Getting Started Guide” for more information.

1

Check the LEDs

When the modem is operating properly, the Link

Status and Power LEDs on the front of the modem

are lighted a solid color. See “Cable Modem

Operation” in the “Getting Started Guide” for

more information.

2

3

3

2

1