1. DL manuals
  2. 3r-global
  3. DVR
  4. EYEON 04+
  5. User Manual

3r-global EYEON 04+ User Manual

Summary of EYEON 04+

  • Page 1

    Digital video recorder user’s manual user s manual eyeon 04/04+/08/08r/16r/16r+ 1 04/04+/08/08r/16r/16r+.

  • Page 2

    Thank you for using our product. 1. This is user's manual for h.264 hd dvr (digital video recorder). 2. This manual contains product specification and introduction, installation guide, operating guide and other necessary matters for easy understanding. Users should read this user's manual carefully ...

  • Page 3: Contents

    Contents contents ch 1. Product introduction 1-1. Product contents 5 1-2. Specifications 7 1-3. Product characteristics 8 1-4. Name of each part 11 ch 2. Installation guide and cautions 2-1. Cautions 17 2-2. Product installation 20 2-2-1. Power connection 20 2 2 2 connecting external device 20 2-2-2...

  • Page 4: Contents

    Contents contents warranty 59 trouble shooting 60 appendix a connecting using web browser 61 pp g g appendix b catcheye for android mobile 64 appendix c catcheye for iphone 70 appendix d how to connect pos 76 appendix e how to connect xbox1 78 4.

  • Page 5: Ch1. Product Introduction

    Ch1. Product introduction ch 1 product introduction 1-1. Product contents(eyeon 04/04+/08) after removing packing materials of this product, check whether all following contents are included. Main body (dvr): this converts the analog video and audio signal to the digital signal and saves on hdd. Ada...

  • Page 6

    1-1. Product contents(eyeon 08r/16r/16r+) ch 1 product introduction after removing packing materials of this product, check whether all following contents are included. Main body (dvr): this converts the analog video and audio signal to the digital signal and saves on hdd. Adapter: thi 12v d t li t ...

  • Page 7

    1-2. Specifications ch 1 product introduction eyeon s i model eyeon series eyeon 4 eyeon 4+ eyeon 8 eyeon 8r eyeon 16r eyeon 16r+ compact case 19” rack type video camera input 4 bnc 4 bnc 8 bnc 8 bnc 16 bnc 16 bnc individual hd/analog selecta ble sdi only all hybrid(patent pending) available source ...

  • Page 8

    1-2. Specifications(continued) ch 1 product introduction eyeon s i model eyeon series eyeon 4 eyeon 4+ eyeon 8 eyeon 8r eyeon 16r eyeon 16r+ compact case 19” rack type • full gui with alpha blending • individual setting of resolution, frame rates and picture quality • instant replay • digital zoom •...

  • Page 9

    1-3. Product characteristics 1) full hd real time and all hybrid ch 1 product introduction ) y this dvr can record hd and full hd video with extreme quality. Also it displays real hd(1920x1080) resolution, and therefore it provides the most clear image quality and the best security level. Furthermor...

  • Page 10

    11) display information in easy-to-understand information method thi h d i f b di l i i f ti (d t ti di ch 1 product introduction this enhanced convenience of user by displaying information (date, time, recording method, recording frame number, hdd capacity and others) in monitoring, recording and p...

  • Page 11

    1-4. Name of each part ch 1 product introduction [front panel] 1. Ir window 3. Status ramps 6. Number buttons 2. Usb 5. Enter & arrow keys 4. Function keys 1. Ir window : the window for remote controller 2. Usb ports : these usb ports are for mouse and usb devices. You should connect correctly the u...

  • Page 12

    [front panel] ch 1 product introduction 7. Ir window 4. Status ramps 1. Playback buttons 9. Backup device 5. Jog shuttle 1. Playback buttons : it will be used on playback. If you press these buttons in live mode, it will be automatically changed to the instant play mode. ‘stop’ button 6. Usb 8. Numb...

  • Page 13

    Ch 1 product introduction 8. Number buttons : if you press this button, it will be changed to full screen in live viewing or playback. Also 10+ button is used for ‘hold’ while jog shuttle action. (※ in menu and password setting, it is automatically converted to number buttons) [rear panel] (※ in men...

  • Page 14

    Ch 1 product introduction [rear panel] 11.Audio out 8.Relay 7.Rs485 10. Audio in 9.Sensor in 1.Fan 2.Video in 3. Lan 4.Spot 5. Vga 12.Hdmi 6. Power 13.Xbox extender (option) 1. Cooling fan 2. Video in: this receives images from analog/960h/sdi cameras. 3. Lan port: this is the gigabit ethernet lan c...

  • Page 15

    Ch 1 product introduction [rear panel] 14.Spot out 4.Adapter 2.Audio out 12. Sensor, alarm, rs485 7. Lan 3. Switch 13. Extend 5. Rs232c 1.Video in 6. E-sata 11. Vga 10.Hd out 9. Audio in 8. Usb 1. Video in : this receives images from cameras and sends them to monitors. Loop out : this sends the imag...

  • Page 16

    Ch 1 product introduction [rear panel] 12. Sensor, alarm, rs485 7. Lan 3. Switch 14.Spot out 13. Extend 5. Rs232c 4.Adapter 2.Audio out 1.Video in 6. E-sata 11. Vga 10.Hd out 9. Audio in 8. Usb 1. Video in : this receives images from cameras and sends them to monitors. Loop out : this sends the imag...

  • Page 17: Warning

    Ch2. Installation method and cautions ch 2 installation method and cautions 2-1. Cautions warning risk of electric shock. Do not open the cover of the product. Servicing of this product by unauthorized personnel is prohibited and will result in a void of warranty. - avoid installing the product wher...

  • Page 18

    - keep the power cord untwisted. (may cause fire or electric shock.) - use proper adapter. (using too much electric power may cause fire or electric shock.) ch 2 installation method and cautions - do not install it at where exposed to rain and wind and water drop. (may cause fire, electric shock and...

  • Page 19

    Ch 2 installation method and cautions note : this equipment has been tested and found to comply with the limits for a class a digital device pursuant to part 15 of the fcc rules these limits are designed to digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide re...

  • Page 20

    2-2 product installation thi d t b d f d it i d f lt d dditi ll ch 2 installation method and cautions this product may be composed of camera and monitor in default, and additionally the sensor, microphone, speaker and pc for network can be connected if necessary. 2-2-1. Power connection 1) connect a...

  • Page 21

    Ch 2 installation method and cautions 2) how to connect external sensor sensor terminal is composed of 1 input channel and 1 output channel. Sensor out terminal is relay output with 1a 24v or 0 5a 125v terminal is relay output with 1a, 24v or 0.5a,125v. Siren power - + sensor sensor in : connect the...

  • Page 22

    Ch 2 installation method and cautions 4) connection using ptz camera in case of using pan and tilt cameras, connect pan/tilt drive to product as h t f ll i fi shown at following figure. Rs485 cable video cable speed dome 5) installing hard disk drive in case of installing the hard disk drive open th...

  • Page 23: Ch3. How To Use

    Ch3. How to use ch 3 how to use 3-1. General usage information the ultima series dvr can be operated with a mouse or remote controller under the four main modes listed below: live mode – this is the “main or default” mode. From this mode you can view in real time all currently operating cameras, inf...

  • Page 24

    3-2. Live mode i hi i ill k h li h id d i 1 4 6 8 9 12 16 ch 3 how to use in this section you will know how to split the video mode into 1, 4, 6, 8, 9, 12, 16, as well as auto sequencing, ptz control, mouse control, setup configurations, backup 3-2-1. Live mode control recording indicator di i di 1)...

  • Page 25

    Date ch 3 how to use time screen split mode change sequence activation hard drive usage lock/ unlock indicator scheduler activation indicator network connection indicator audio out channel indicator 3) live popup menu by right-clicking anywhere on live screen, you may view the live popup menu. By us...

  • Page 26

    Ch 3 how to use 3-2-2. Live mode feature 1) setup : refer to 3-4 2) split change video split mode for live view. 3) audio out you can choose the audio out from this menu. 4) instant replay this is very convenient function to catch the abrupt accident. During live viewing, you can go directly to the ...

  • Page 27: Warning

    6) backup th t t t th b k th fi t i th t i ht li k th li ch 3 how to use there are two ways to enter the backup. The first one is that right click on the live screen, and the second one is that enter directly from ‘search’ upon playback. If you choose the ‘backup’ from the live menu, below backup sc...

  • Page 28

    Ch 3 how to use 7) snapshot you can save the live snapshot by this menu. All channel will be saved individually 8) ptz (pan, tilt and zoom) it is possible to control the pan and tilt camera by itself. Press the ‘ptz’ button to enter the ptz mode. For menu setting, you can set it by pressing button a...

  • Page 29

    Ch 3 how to use •preset : you can enter the preset number using the keypad appearing the preset button or ‘enter’ button on the remote controller. 9) zoom digital zoom of live screen for selected channel. It can be 8x zoom and also control the position by mouse dragging. 29.

  • Page 30

    Ch 3 how to use 10) sequence sequence mode on /off: switches screens as set on dwell time under screen setup 11) osd this feature shows current settings of product through gui (graphic user interface) and info button at front side is used for this feature. When you turn on power, this will show curr...

  • Page 31

    3-3. Search mode ch 3 how to use search mode consists of two different modes of searching. The video data can be selected by 5 modes. Time : search by month / day / time selection. Event : select from event log pos : search by pos transaction data thumbnail : play the specific channel by user define...

  • Page 32

    Ch 3 how to use 2) event based search selection - select search date from calendar - event log will be displayed according to the chosen date - preview pane above the event log will show preview of currently selected video p g p y - you may click on refresh, option, backup, import, exit, full screen...

  • Page 33

    Ch 3 how to use 4) thumbnail search - select search date from calendar - choose the channel and interval, then select the time from bar or typing - the selected channel will be played individually by interval time difference p y y y - you may click on refresh, option, backup, import, exit, full scre...

  • Page 34

    Ch 3 how to use 6) search related buttons reload all data list. Search option. Backup recorded data to external usb device. Pl b k d d d t f t l usb d i playback recorded data from external usb device move to live video mode. Load playback data to full screen mode. 34.

  • Page 35

    Ch 3 how to use 3-3-2. Play mode if you choose ‘full screen’, the full screen appear. You can control the play speed in here. 1 3 5 7 9 11 2 4 6 8 10 ▶ play screen gui 1. Split screen 2. Sequence 2 4 6 8 10 q 3. Fb (fast backward): fb×2, 4, 8, 16, 32, 64 times faster 4. Playback : backward normal sp...

  • Page 36

    3-4. Setup mode a s t f ri ht cli ki b tt t p m ch 3 how to use access setup menu from right clicking mouse button to popup menu. Configure display, record, device, network, system which is navigated by clicking on corresponding tab menu at the top of the screen 3-4-1. Display configure osd, main di...

  • Page 37

    Ch 3 how to use 2) display configure and view vga resolution, sequence dwell time and display configure and view vga resolution, sequence dwell time and display control settings. Vga resolution : you can choose the vga resolution from 1920x1080(60hz), 1920x1080(50hz), 1280x720(60hz) and 1280x720(50h...

  • Page 38

    Ch 3 how to use 3-4-2. Record configure and view event in, record, group, holiday settings 1) record with this menu, you can set the recording variables of dvr and the scheduler. 1) rec type: to set continuously, event, c/e(conti and event) and none(not recording). 2) audio rec: to select audio reco...

  • Page 39

    4) event recording this is a window setting event record mode. Setting method is same as conti recording method conti recording and event recording can be operated recording method. Conti recording and event recording can be operated simultaneously. So during no event input, dvr records by conti rec...

  • Page 40

    Ch 3 how to use 2) group with this menu, you can set the group using the scheduler. If you choose with this menu, you can set the group using the scheduler. If you choose ‘group’ tab, you can see the similar screen with ‘record’. The setting is similar. 40 *in recording, schedule recording setting i...

  • Page 41

    Ch 3 how to use 3) holiday with this menu, you can add the holidays. Use the ‘add’ button for adding the holiday and use the ‘delete’ or ‘delete all’ buttons for removing the existing holidays. 41.

  • Page 42

    Ch 3 how to use 4) event in with this menu, you can set sensor input, motion detection setup. You can also set each channel individually. Each channel may be configured to m (motion) / s (sensor) / v (both) * summary regarding as event recording event input motion detection sensor setting md di md r...

  • Page 43

    Ch 3 how to use 3-4-3. Device configure and view camera, private zone, audio, motion detection, alarm out, ptz settings and controller. 1) camera you may configure and/or view camera video type and general camera configuration. •signal type : you can choose between auto/1080p60/1080p50/1080p30/1080p...

  • Page 44

    Ch 3 how to use 3) audio •audio out: select which channel will be heard during live view. 4) motion detection change settings for motion grid selection and sensitivity level. You can set multiple area. ① sensitivity.: 3 steps ② all on/off : this will activate or deactivate the motion detection of th...

  • Page 45

    Ch 3 how to use 5) alarm out there are 4 types trigger such as sensor input, motion detection, pos and video loss. There are 4 types trigger such as sensor input, motion detection, pos and video loss. This setting is related that which trigger will be activate the action such as relay, popup, and bu...

  • Page 46

    Ch 3 how to use you can assign the preset position individually by specific motion. You can choose the action after pos transaction or video loss between relay, buzzer y, sound, pop up and spot pop up . Also you can choose more than one action. 46 duration time from 5 seconds to 60 seconds.

  • Page 47

    Ch 3 how to use 6) ptz configure pan/tilt/zoom camera for control via dvr system and remote client driver: choose driver to be suitable for pan/tilt camera manufacturer. You have to set comport value according to the connected camera. There are more kinds of camera which can be supported. Please con...

  • Page 48

    Ch 3 how to use 7) controller *remote controller setup e o e co o e se up this sets the id of remote control. If you have many dvrs in the same place, you can control separately the dvr by different remote control id. Use the id setup and number key to set the id of remote control on the remote cont...

  • Page 49

    Ch 3 how to use keyboard dvr menu macro menu/exit display display sequence switch freeze freeze stop stop search search play/pause play ff ff rew fb panic rec. Panic jog, shuttle jog, shuttle 8) pos this sets the pos interface(text inserter) with the dvr and cash register. • baudrate : select the ba...

  • Page 50

    3-4-4. Network c fi d i add p ddns e il c l d s i ch 3 how to use configure and view address, port, ddns, e-mail, control and status settings 1) address configure network information for remote client connection • dvr name : type the url of dvr using virtual keyboard. • type : it can be supported on...

  • Page 51

    Ch 3 how to use 3) ddns this is the function to automatically change the ip of dvr to url. This product supports the automatic ddns service using manufacture’s internal server. Also you can choose dyndns. 4) e-mail you can send the event with snapshot by email. Fill all the information correctly and...

  • Page 52

    5) control you can individually adjust the resolution and frame rates of video transmission you can individually adjust the resolution and frame rates of video transmission within 15 frames based on 1920x1080. Or you can send 60 frames based on 1920x1080 if you activate ‘use record stream’ and set t...

  • Page 53

    Ch 3 how to use 3-4-5. System configure and view system date/time, user authority, storage, system log and 1) date/time configure and view system date/time, user authority, storage, system log and configuration settings •time zone: choose the time zone of your site. If you using the ntp function, it...

  • Page 54

    Ch 3 how to use 3) storage •display the information and usage of the hard disk drives. If you press the ‘format’ button on each hdd, only that hdd will be formatted. •esata(5008r, 5016 only) : you can install the esata up to 12 bays. •total : display all the hdd usage being used for the product. If ...

  • Page 55

    Ch 3 how to use 5) system log you may view all system administration log from setup  system  system log. Also you can export the system log and easily send it to technical support for trouble shooting. 6) configuration shown at the following screen, from setup  system  firmware, you may view the...

  • Page 56

    3-5. Firmware upgrade ch 5 client program after installing the client software, you can find the ‘netdownloader program’ in the window programs (start -> programs -> dvr client -> netdownloader) . Please execute this ‘net downloader program’ to upgrade the firmware of the dvr. 1) upgrade by network ...

  • Page 57: ☞ Warning!!!

    When you connect the dvr, click the ‘open’ button on the ‘netdownloader program ’and select the update file and then press the ‘start’ button. You can see the b l d l d i d th dvr ch 5 client program below download window on the dvr screen. ☞ warning!!! D ff h d i d l d d if do not turn off the powe...

  • Page 58

    If t t d b usb ch 5 client program 2) upgrade by usb if you want to upgrade by usb memory, 1. Download the latest firmware to usb memory root directory. 2. Put this memory to usb slot. 3. Choose ‘upgrade’ button in menu->system->configuration. 4. You can see the below screen will appear. 5. Double c...

  • Page 59

    Warranty warranty this product guarantees free repair based on guarantee regulations only if the malfunction is caused while customers were using it properly. Warranty period warranty period begins from the day this product is delivered to customer. From . . . To . . . (for year) warranty period mod...

  • Page 60

    Trouble shooting s c c trouble shooting symptom checkpoint countermeasure ● can't turn on power ● there is no image on monitor ● only info osd is on monitor ● is dvr connected to power supply cable? ● are dvr and monitor turned on? ● are cables of dvr connected?. ● connect power cable ● turn on powe...

  • Page 61

    Appendix a connecting using web browser appendix a 1. Type the url or ddns name such as http:// xxx.Xxx.Xxx.Xxx . You can see the below active-x setup screen. 2. After setup active-x, login window appears. 61.

  • Page 62

    Appendix a 3.This is the live viewing screen. Yon can choose single channel by clicking or division button. If ptz camera is connected to the dvr, you can control the ptz division button. If ptz camera is connected to the dvr, you can control the ptz also. ② ③ ④ ① ⑤ ⑥ ① channel selection ② live/ pla...

  • Page 63

    Appendix a 3.This is the search screen. ② ③ ③ ④ ① ⑤ ⑥ ① calendar ② live/ playback selection ③ channel selection ③ channel selection ④ split mode selection print picture. Playback speed playback control ⑤ time search ⑥ graphic recording data 63.

  • Page 64

    Appendix b catcheye for android mobile appendix b the catch eye allows for you to monitor dvrs. It now supports live mode. Playback mode will be added soon. It is easy and convenient to use. The functions of catch eye: • live view • 1/4/16 division • 1/4/16 division • channel switching • server mana...

  • Page 65

    2. Server management appendix b enter the appropriate data of your dvr server. - server name : name that you want to associate with the dvr server. - ip address : ip address or a ddns name. - server port : port number(watch port in dvr setup). - user name : username(default is "admin"). - password :...

  • Page 66

    Tap the dvr information for a few second in order to modify the sever setting. Appendix b 3. Live viewing tap the dvr server information. The app will show “please wait” as below. ** wait until it receives dvr channel data, it will take a few seconds depending on the network environment. 3g will tak...

  • Page 67

    The next screen shows the first channel on dvr live view. Appendix b 4. Multi channel viewing if you tap buttons, sliding view will appear in live view so that you can change the channel or division that you want. Max channel depends on server’s max channel, and division type is 1,4 and 16 division ...

  • Page 68

    If you push the left button of phone, ‘save image’ will be appeared on bottom if h fi d i h h ’ g ll 5. Image saving appendix b screen. If you save a snapshot, you can find in the phone’s gallery menu. 6. Ptz control mode if the ptz camera is set on the dvr , ptz button will appear automatically d l...

  • Page 69

    Appendix b 8. Search if you tap the button you can search the recorded file if you tap the button, you can search the recorded file. - select the wanted date. - drag the blue time bar as you wanted time also you can see the multi channel playback by choosing the ‘division’ selection.. 69.

  • Page 70

    Appendix c catcheye for iphone appendix c the catch eye allows for you to monitor dvrs. It now supports live mode. Playback mode will be added soon. It is easy and convenient to use. The functions of catch eye: • live view • 1/4/16 division • 1/4/16 division • channel switching • server management •...

  • Page 71

    2. Server management appendix c enter the appropriate data of your dvr server. - title : name that you want to associate with the dvr server. - ip address : ip address or a ddns name. - port : port number(watch port in dvr setup). - username : username(default is "admin"). - password : user password...

  • Page 72

    The "edit“ button modifies the information of the selected dvr server. Appendix c 3. Live viewing go ahead and tap the dvr server item in catcheye screen when you register dvr server. The app will show “loading circle icon” as below. ** until it received dvr channel data, it takes a few seconds(it d...

  • Page 73

    The next screen shows dvr live view for first channel. Appendix c 4. Multi channel viewing if you tap button, you can choose 4, 8 and 16ch viewing in live view and you can change channel and division mode. Max channel depends on server’s max channel, and division type is 1 channel, 4 channel d h l d...

  • Page 74

    You can save the snapshot by tapping button. If you capture image by i "s i " b fi d i fil i iph ' h lb 5. Image saving appendix c tapping "save image" button, you can find image file in iphone's photo album menu. 6 ptz control mode 6. Ptz control mode if the ptz camera is set on the dvr , ptz butto...

  • Page 75

    Appendix c 8. Search if you tap the button you can search the recorded file if you tap the button, you can search the recorded file. - select the wanted date from the calendar. - drag the blue time bar as you wanted time also you can see the multi channel playback by choosing the ‘division’ selectio...

  • Page 76

    Appendix d how to connect pos appendix d 1. Connect the usb between pos and dvr. 2. Set the preference of the pos on the dvr. If your pos is in the device list in the text in setup of dvr you just simply choose that device if not you should choose text in setup of dvr, you just simply choose that de...

  • Page 77

    Appendix d 3. To set manually, at first you should know the setting values of the pos. You can get the information from the pos setting screen. Get the information from the pos setting screen. 4. If your setting is correct, you can see the below dvr screen on transaction. (this is the popup screen. ...

  • Page 78

    Appendix e how to connect xbox 1 appendix e 1. Connect extend ftp cable to receiver (upto 350ft/100m). Refer to http://en.Wikipedia.Org/wiki/twisted_pair about the ftp cable. Connect monitor and wired/wireless mouse to the receiver ftp(foiled twisted cable) receiver 2. Because all the case has diffe...

  • Page 79

    Appendix e 3.This is the whole diagram. 79.