3Ware 3W-7410 - Escalade 7410 RAID Controller Manual
Summary of 3W-7410 - Escalade 7410 RAID Controller
Page 1
Escalade ® ata raid controller supports the 7000 and 8000 series and release 7.7.X of the 3ware software pn 900-0041-00 december, 2003 user guide.
Page 2
Copyright ©2003 3ware, inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise, without the proper written consent of 3ware, inc., 455 west maude ave.,...
Page 3: Table of Contents
Www.3ware.Com i list of figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4
Ii 3ware escalade ata raid controller user guide install the drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 check your installation and close the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 check motherboard boot sequen...
Page 5
Www.3ware.Com iii compiling the driver (for experts only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 3dm disk management utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 windows installation . . . . . . . . . . . ....
Page 6
Iv 3ware escalade ata raid controller user guide.
Page 7
Www.3ware.Com v figure 1. Raid 0 configuration example . . . . . . . . . . . . . . . . . . . . . . . . . 9 figure 2. Raid 1 configuration example . . . . . . . . . . . . . . . . . . . . . . . . . 9 figure 3. Raid 10 configuration example . . . . . . . . . . . . . . . . . . . . . . . 10 figure 4. Rai...
Page 8
List of figures vi 3ware escalade ata raid controller user guide figure 40. 3dm settings display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 figure 41. 3dm administrator login display . . . . . . . . . . . . . . . . . . . . . . 90 figure 42. 3dm user login display . . . . . . . ...
Page 9
Www.3ware.Com 1 before you begin congratulations on selecting the escalade ata raid controller as your raid data storage and management system. This user guide gives simple, step-by-step instructions for installing and configuring your escalade ata raid controller. To ensure your personal safety and...
Page 10
Before you begin 2 3ware escalade ata raid controller user guide ■ bios. Pc99, pnp, bbs compliant ■ windows support. Windows 2000 with sp3 or newer, windows xp with sp1 or newer, and windows server 2003 ■ linux support. Redhat, suse. (drivers available in open source.) ■ freebsd. Version 4.8 ■ perfo...
Page 11
Package contents www.3ware.Com 3 ■ data integrity. Crc protection for command and data transfers, s.M.A.R.T. Monitoring, dynamic sector repair, rebuild pacing, rebuild scheduling, background media scan, hot swap, hot spare, hardware health monitoring, background verify note: the escalade serial ata ...
Page 12
Before you begin 4 3ware escalade ata raid controller user guide tools required ■ an esd grounding strap or mat ■ standard hand tools to open your system’s case and install the escalade ata raid controller into an available pci expansion slot. System requirements the escalade ata raid controller req...
Page 13
Esd precautions www.3ware.Com 5 esd precautions standard electrostatic discharge (esd) precautions must be followed to avoid damaging computer components and accessories when installing or removing the escalade ata raid controller. ■ when the case of your computer is open and its internal parts are ...
Page 14
Before you begin 6 3ware escalade ata raid controller user guide.
Page 15
Www.3ware.Com 7 introduction unmatched reliability and performance the escalade 7000 and 8000 series of ata raid controllers bring new levels of reliability to ata raid through a patented switched architecture that exceeds the reliability of scsi shared-bus storage systems. The shared bus architectu...
Page 16
Introduction 8 3ware escalade ata raid controller user guide ■ smtp support for email/pager notification of events ■ easy-to-configure arrays from bios or cli ■ bios supports booting from the array ■ multiple logical volumes and raid levels can exist on one card ■ multiple card support within a syst...
Page 17
Www.3ware.Com 9 unlike other raid levels, raid 0 is not redundant, so loss of any disk drive results in loss of all user data. Figure 1. Raid 0 configuration example raid 1 arrays offer fault tolerance mirrored disk arrays write data to two drives using raid 1 algorithms (see figure 2). This gives y...
Page 18
Introduction 10 3ware escalade ata raid controller user guide array using raid 1. The two mirrored arrays are then grouped as a striped raid 0 array using a two tier structure. Higher data transfer rates are achieved by leveraging twinstor and striping (64k, 128k, 256k, 512k or 1m) the arrays. Raid ...
Page 19
Www.3ware.Com 11 figure 4. Raid 5 configuration example r5 fusion tm technology significantly improves raid 5 write performance 3ware’s r5 fusion significantly improves raid 5 write performance for both large sequential and small random transactions. This advanced block caching firmware technology i...
Page 20
Introduction 12 3ware escalade ata raid controller user guide internally in the 3ware firmware, and is not affected by changes to the system clock. Every 24 hours, the smart return status is issued to attached disk drives. If none of the disk drives have detected a “thresh- old exceeded” condition, ...
Page 21
Www.3ware.Com 13 accordingly. Background media scan is also designed to be minimally intrusive to the normal controller performance. Background media scan can provide early warning of a disk drive problem or failure. For example, if the media scan encounters many error locations, this may be an indi...
Page 22
Quick installation guide 14 3ware escalade ata raid controller user guide quick installation guide.
Page 23
Www.3ware.Com 15 step 1. Install the escalade ata raid controller install the two, four, eight, or twelve port escalade ata raid controller in an available pci slot. Slots closest to the accelerated graphics port give the best performance. Step 2. Create arrays verify your boot device precedes the e...
Page 24
Quick installation guide 16 3ware escalade ata raid controller user guide.
Page 25
Www.3ware.Com 17 3ware hardware installation warning: before proceeding with hardware installation, read the before you beginsection that completely describes personal and system pre- cautions. Failing to do so may result in personal injury or damage to your computer or the escalade ata raid control...
Page 26
3ware hardware installation 18 3ware escalade ata raid controller user guide 6 gently remove the ata raid controller from the pci slot. 7 remove the cables from the ata raid controller and discard. Reusing interface cables is not recommended. Installing a parallel ata raid controller note: if you ar...
Page 27
Installing a parallel ata raid controller www.3ware.Com 19 note: ultraata-100 and ultraata-133 drives require 40- pin, 80-conductor ribbon cables. These cables have color coded ends. For optimum performance, the blue end must be connected to the ata raid controller and the black end must be connecte...
Page 28
3ware hardware installation 20 3ware escalade ata raid controller user guide troller inside the chassis. The short 4-port or 8-port escalade ata raid controller is keyed to ensure proper installation in a full-sized pci slot. 6 ensure that the contacts will mate with the grooves in the slot. Press d...
Page 29
Installing a serial ata raid controller www.3ware.Com 21 installing a serial ata raid controller figure 6. 12-port escalade 850x-12 serial ata raid controller note: the led drive status connector, if used, will flash for any i/o activity on any port. In most cases, for sata this will be the only vis...
Page 30
3ware hardware installation 22 3ware escalade ata raid controller user guide note: the connectors on the end of the controller are suscepti- ble to damage from excessive bending. 4 if the computer is running, shut it down. Turn off power to the computer and disconnect the power cord from the outlet....
Page 31
Installing a serial ata raid controller www.3ware.Com 23 2 for each drive, select the end of an interface cable not connected to the ata raid controller and plug it into the drive or drive carrier. One edge of each interface cable connector is keyedto ensure proper installation. Using parallel ata-1...
Page 32
3ware hardware installation 24 3ware escalade ata raid controller user guide installing a serial ata raid controller with multi-lane internal connectors figure 7. 12-port escalade 8506-12mi serial ata raid controller models 8506-8mi and 8506-12mi have multi-lane internal connectors, each of which ca...
Page 33
Installing a serial ata raid controller with multi-lane internal connectors www.3ware.Com 25 install the controller with multi-lane internal connectors in your system 1 if the computer is running, shut it down. Turn off power to the computer and disconnect the power cord from the outlet. 2 open the ...
Page 34
3ware hardware installation 26 3ware escalade ata raid controller user guide if you are using a standard enclosure, connect each of the individual sata connectors to a drive. Install the drives 1 if your drives are not already installed, install them now, either by attach- ing them to the backplane,...
Page 35
Www.3ware.Com 27 3ware disk array configuration utility the 3ware disk array configuration utility allows you to create disk arrays by combining disks, deleting disks or breaking disk arrays back into their member disks. You can also specify an available drive as a hot spare. If an array becomes deg...
Page 36
3ware disk array configuration utility 28 3ware escalade ata raid controller user guide bios screen when designating a spare in the bios screen, it is assumed that as you are creating your array, you are “setting aside” drive(s) as hot spares. This is done by using the s key on the selected drive. L...
Page 37
Exiting the 3ware bios tool www.3ware.Com 29 figure 9. 3ware bios tool press alt-3 immediatelyto bring up the 3ware disk array configuration display. Note: if drives are attached and you do not want to install the 3ware bios, press alt-b to bypass the bios installation. This is useful when booting t...
Page 38
3ware disk array configuration utility 30 3ware escalade ata raid controller user guide the 3ware disk array configuration main display shows the current disk drive configuration. ■ available drives reports independent drives (jbod) not associated with an array and hot spares. ■ disk arrays lists an...
Page 39
Creating a disk array www.3ware.Com 31 figure 11. Disk array advance details screen creating a disk array to create an array, first select the drives to be included by navigating the cur- sor over each drive and pressing enter (see figure 12). An asterisk in the left most column indicates the drive ...
Page 40
3ware disk array configuration utility 32 3ware escalade ata raid controller user guide figure 12. Selecting drives for a mirrored array determining your configuration hint: the capacity of each drive is limited to the capacity of the smallest drive in the array. The total array capacity is defined ...
Page 41
Determining your configuration www.3ware.Com 33 figure 13. Create disk array display, raid 0 example figure 14. Create disk array display, raid 5 example select raid configuration the escalade ata raid controller gives you a choice of four raid config- urations. Select one. ■ stripe (raid 0): maximi...
Page 42
3ware disk array configuration utility 34 3ware escalade ata raid controller user guide ■ raid 10: combines mirroring and striping, providing both fault tolerance and high performance. Raid 10 arrays require a minimum of four drives. Configurations consist of 4, 6, 8, 10 or 12 drives. ■ raid 5: comb...
Page 43
Determining your configuration www.3ware.Com 35 want the computer to wait for the drive to write all the data to disk before going on to its next task. For this case, you must disable the write cache. To disable the write cache, select disable from the array’s write cache state selection. The defaul...
Page 44
3ware disk array configuration utility 36 3ware escalade ata raid controller user guide specifying a hot spare the escalade ata raid controller gives you the option to specify a hot spare from one of your available drives. If a valid hot spare (that is, a spare that is the same size or lager than me...
Page 45
How to maintain or verify a disk array www.3ware.Com 37 figure 16. Delete disk array display navigate to the delete array button and press enter to bring up the delete disk array display. Check that the correct drives are listed. Select the ok key to confirm deleting the array or cancel to reject it...
Page 46
3ware disk array configuration utility 38 3ware escalade ata raid controller user guide figure 17. Maintain disk array display note: fault tolerant arrays can not be verified until after they are initialized. For raid 1 and 10 arrays the initial verify can be done in the bios, in 3dm, or through the...
Page 47
Rebuilding a mirrored disk array www.3ware.Com 39 figure 18. Degraded raid 1 array drive when not in use figure 19. Degraded raid 10 array drive when not in use note: a raid 10 array can be configured with either four, six, eight, ten or twelve drives. In a 4-drive configuration, up to two drives ca...
Page 48
3ware disk array configuration utility 40 3ware escalade ata raid controller user guide rebuilding a raid 5 disk array escalade ata raid controllers allow you to create fault tolerant raid 5 disk arrays. These disk arrays achieve fault tolerance by using a simple (exclusive or) function to generate ...
Page 49
Rebuilding a raid 5 disk array www.3ware.Com 41 figure 21. Continue on source error example 3 (optional) enable “continue on source error” if desired. You may want to enable this option if an initial rebuild failed because of an ecc error on the source disk. Enabling this option prior to rebuilding ...
Page 50
3ware disk array configuration utility 42 3ware escalade ata raid controller user guide figure 22. Select available drive to replace faulted drive, raid 1 example 9 navigate to the rebuild array button and press enter. 10 navigate to and select the ok button to continue. A status screen will display...
Page 51
Rebuilding a raid 5 disk array www.3ware.Com 43 auto rebuild of a mirrored or raid 5 array if a hot spare is specified and the mirrored or raid 5 array degrades, an event notification is generated and the hot spare dynamically replaces the failed drive in the array without user intervention. Rebuild...
Page 52
3ware disk array configuration utility 44 3ware escalade ata raid controller user guide 2 add a different disk drive to rebuild the array. 3 press alt + 3 at boot time to enter 3ware bios. 4 select the degraded array and the newly added drive. 5 if you want the rebuild to continue even if ecc errors...
Page 53
Www.3ware.Com 45 windows installation note: if you haven’t yet installed the hardware, return to the hardware installation section. The hardware must be installed before you can configure the escalade ata raid controller. As a plug and play device, the escalade ata raid controller may be con- figure...
Page 54
Windows installation 46 3ware escalade ata raid controller user guide note: 3ware supports released versions of windows 2000, xp, and 2003 only. We recommend that the user upgrade to the latest service packs available for windows 2000 and windows xp. The driver or the operating system cannot be inst...
Page 55
Installing the ata raid controller while installing windows 2000/xp/2003 www.3ware.Com 47 installing the ata raid controller while installing windows 2000/xp/2003 materials required: ■ microsoft windows 2000/xp/2003 installation cd-rom ■ 3ware cd-rom (you will be required to create a 3ware windows d...
Page 56
Windows installation 48 3ware escalade ata raid controller user guide reboot the machine when you reboot the system, log in as system administrator. Continue with the following steps to make any new disk arrays or independent disks accessible to windows 2000/xp/2003. 1 remove the driver diskette, th...
Page 57
Installing the ata raid controller on systems that boot from a different device www.3ware.Com 49 install the 3dm disk management utility refer to the 3dm disk management utility chapter. Installing the ata raid controller on systems that boot from a different device materials required: ■ 3ware cd-ro...
Page 58
Windows installation 50 3ware escalade ata raid controller user guide when prompted to select a device driver, click the have disk... Button, insert your 3ware driver diskette, and enter the path to the driver in the install from disk dialog box. Reboot the machine log in as system administrator whe...
Page 59
Installing the ata raid controller on systems that boot from a different device www.3ware.Com 51 array to become fully redundant, because it takes longer to initialize an array than it does to write zeroes to the array. Install the 3dm disk management utility refer to the3dm disk management utility ...
Page 60
Windows installation 52 3ware escalade ata raid controller user guide replacing an existing ata raid controller with a new version of the controller caution: install the correct driver (escalade 7000/8000 ata raid controller) for the new version escalade ata raid controller before installing the con...
Page 61
Replacing an existing ata raid controller with a new version of the controller www.3ware.Com 53 figure 25. 3ware ata raid controller properties display 9 click on the update driver… button. 10 click next on the upgrade device driver wizard (see figure 26)..
Page 62
Windows installation 54 3ware escalade ata raid controller user guide figure 26. Upgrade driver welcome screen installing/upgrading the 3ware driver 1 when you reach the upgrade device driver screen shown in figure 27, make sure to select “display a list of known drivers for this device, so that i c...
Page 63
Replacing an existing ata raid controller with a new version of the controller www.3ware.Com 55 2 when the select a device driver dialog appears (see figure 28), click on the have disk… button. Figure 28. Select a device driver 3 when the install from disk (figure 29) dialog appears, insert the 3war...
Page 64
Windows installation 56 3ware escalade ata raid controller user guide figure 29. Install from disk 4 the select a device driver dialog box appears (see figure 30). Click on the appropriate driver name (i.E., escalade 7000 ata raid controller) listed in the dialog box to highlight it. Then click on n...
Page 65
Replacing an existing ata raid controller with a new version of the controller www.3ware.Com 57 figure 31. Start device driver installation 5 depending on the driver that was packaged with your ata raid control- ler the digital signature not found screen may appear (see figure 32). If this screen ap...
Page 66
Windows installation 58 3ware escalade ata raid controller user guide figure 33. Final driver installation screen.
Page 67
Replacing an existing ata raid controller with a new version of the controller www.3ware.Com 59 remove the existing escalade ata raid controller and install the new escalade ata raid controller refer to the hardware installationchapter. Reboot the machine 1 remove the driver diskette from your pc, t...
Page 68
Windows installation 60 3ware escalade ata raid controller user guide.
Page 69
Www.3ware.Com 61 linux installation note: if you haven’t yet installed the hardware, return to the3ware hardware installation chapter. The hardware must be installed before you can configure the escalade ata raid controller. Red hat linux installation . . . . . . . . . . . . . . . . . . . Page 62 su...
Page 70
Linux installation 62 3ware escalade ata raid controller user guide red hat linux installation note: release 7.7 of the 3ware code set (including firmware, driver, and 3dm) supports red hat versions 8.0 and 9.0 as a plug and play device, the escalade ata raid controller may be con- figured to be you...
Page 71
Red hat linux installation www.3ware.Com 63 create disk arrays refer to the 3ware hardware installation and 3ware disk array configuration utility chapters. Note: if you want to boot to an array that is larger than 1 tbyte, you must use the lilo boot loader in red hat versions 8 and 9. The default b...
Page 72
Linux installation 64 3ware escalade ata raid controller user guide raid 1 or 10 array result in the data from one drive (or set of drives) being compared to the other drive (or set of drives). Raid 5 arrays are immediately initialized after being created in the bios by writing zeroes to all array m...
Page 73
Red hat linux installation www.3ware.Com 65 2 for red hat 2.4 kernels, type: cp for example: cp /mnt/rh80/3w-xxxx.* /lib/modules/ / kernel/drivers/scsi/3w-xxxx.O when prompted to overwrite, type y . If you are using red hat 9.0 , replace rh80 with rh90 in the previous example. Use the appropriate mo...
Page 74
Linux installation 66 3ware escalade ata raid controller user guide if you are using the lilo boot loader, run lilo to update the boot record on disk by typing the following: /sbin/lilo the output should be similar to: added linux * 6 afterwards, halt the system, add the ata raid controller and rebo...
Page 75
Red hat linux installation www.3ware.Com 67 make smp -f makefile.Rh the file created is 3w-xxxx.Smp to build enterprise module, type: make ent -f makefile.Rh the file created is 3w-xxxx.Ent to build bigmem module, type: (this is for when you have more than 4 gbytes of system ram and you are using th...
Page 76
Linux installation 68 3ware escalade ata raid controller user guide install and run 3dm disk management utility refer to the 3dm disk management utilitychapter. If you are using the 3ware command line interface, refer to the 3ware cli user guide. Suse linux installation note: release 7.7 of the 3war...
Page 77
Suse linux installation www.3ware.Com 69 ■ suse linux installation cd-rom/dvd note: we have tested systems where an ide drive connected to the motherboard interfered with using the escalade ata raid con- troller as a boot device. Disconnecting the ide drive while install- ing linux will eliminate th...
Page 78
Linux installation 70 3ware escalade ata raid controller user guide this is complete in order to use the raid 5 array immediately. Once booted to the operating system, the raid 5 array goes into initialization mode after a delay of up to ten minutes. The advantage of this procedure is that the raid ...
Page 79
Suse linux installation www.3ware.Com 71 note: other modules may be listed before or after 3w-xxxx, depending on the installation. You may see entries like reiserfs, ext3 or scsi_mod. If present, leave them, since the system needs them to boot properly. 2 mount the floppy drive and copy the driver i...
Page 80
Linux installation 72 3ware escalade ata raid controller user guide install and run 3dm disk management utility refer to the 3dm disk management utility chapter. If you are using the 3ware command line interface, refer to the 3ware cli user guide..
Page 81
Www.3ware.Com 73 freebsd installation note: installing freebsd on a system with an old driver can cause a system to become unstable. For additional information, see the release notes on the 3ware website, and the knowledgebase in the support section of the 3ware website at http://www.3ware.Com. Note...
Page 82
Freebsd installation 74 3ware escalade ata raid controller user guide installing the ata raid controller while installing freebsd materials required: ■ 3ware escalade driver. Check your 3ware cd-rom for the freebsd folder freebsd/drivers/src and locate the file twe.Tgz. You can also down- load the f...
Page 83
Www.3ware.Com 75 6 copy the makefile to /sys/modules/twe . 7 rebuild the kernel. (refer to the freebsd documentation for how to rebuild the kernel.) 8 install the new kernel 9 reboot with the new kernel. Raid array initialization raid 0 arrays do not need to be initialized and are immediately availa...
Page 84
Freebsd installation 76 3ware escalade ata raid controller user guide to install the 3ware driver for freebsd version 4.8: the freebsd kernel already has an old 3ware driver embedded. You cannot load the new driver on top of the existing driver, so you must first remove it. 1 make sure the freebsd d...
Page 85
Www.3ware.Com 77 5 copy the new makefile to /sys/modules/twe 6 rebuild the kernel and install the new kernel. 7 reboot with the rebuilt kernel. If you are using the 3ware command line interface, refer to the cli documentation. Compiling the driver (for experts only) if you wish to build the driver y...
Page 86
Freebsd installation 78 3ware escalade ata raid controller user guide.
Page 87
Www.3ware.Com 79 3dm disk management utility the 3dm disk management utility, allows you to view status and version information about your escalade ata raid controller. 3dm alerts you when a disk array needs maintenance and you can maintain your disk arrays from 3dm. You can add or remove drives, sp...
Page 88
3dm disk management utility 80 3ware escalade ata raid controller user guide windows installation installing 3dm for windows 2000/xp/2003 1 insert the 3dm installation media into the cd-rom. 2 run the 3dmsetup.Exe program found on the installation disk. You may do this using windows explorer by doub...
Page 89
Linux installation www.3ware.Com 81 administrator or check the e-mail preferences or setup options on your e- mail client. Figure 35. 3dm e-mail notification preferences 6 continue with the installation as prompted. 3dm gives you the option of starting the application and opening the browser window ...
Page 90
3dm disk management utility 82 3ware escalade ata raid controller user guide 3 change the directory and run the install script: for red hat linux: cd /mnt/cdrom/linux/3dm ./install.3dm for suse linux: cd /cdrom/linux/3dm ./install.3dm you will be prompted with the a series of questions to complete t...
Page 91
Linux installation www.3ware.Com 83 starting 3dm 3dm should start automatically after installation and upon bootup. If you need to start 3dm manually, follow these steps: 1 login as root. 2 afterwards, type: for red hat linux: /etc/rc.D/init.D/3dm start for suse linux: /etc/rc.D/3dm start uninstalli...
Page 92
3dm disk management utility 84 3ware escalade ata raid controller user guide checking array status array status can be viewed using a web browser. Event notification occurs when the ata raid controller requires attention, such as when a disk array becomes degraded and is no longer fault tolerant. Ev...
Page 93
Checking array status www.3ware.Com 85 figure 36. 3dm home display the details display (see figure 37) gives ata raid controller version and status information in text format, which is helpful when contacting 3ware customer support with questions or for troubleshooting. Its text format allows you to...
Page 94
3dm disk management utility 86 3ware escalade ata raid controller user guide ■ under drive count is displayed. Detailed information on the individual disk drives, such as disk drive status, disk drive capacity, model number, and serial number. Figure 37. 3dm details display before sending an e-mail ...
Page 95
Checking array status www.3ware.Com 87 figure 38. 3dm monitor display the alarms display (see figure 39) keeps a log of all alarms, also called automatic event notifications (aens), that have occurred on the disk arrays. An alarm occurs when the ata raid controller requires attention, such as when a...
Page 96
3dm disk management utility 88 3ware escalade ata raid controller user guide note: the controller number is automatically assigned by win- dows. Controllers 0 and 1 are typically the on-board motherboard ata controllers. If the next controller in the system is a 3ware con- troller, it would be assig...
Page 97
Checking array status www.3ware.Com 89 figure 40. 3dm settings display password setup 3dm now provides different access levels for users and administrators. If password protection is enabled, a password must be entered into the login dis- play shown in figure 41 and figure 42. The administrator acce...
Page 98
3dm disk management utility 90 3ware escalade ata raid controller user guide 1 enter the current password in the current password box of the 3dm set- tings display (see figure 40). Note: if password protection is being configured for the first time, enter the factory-set default password “3ware” in ...
Page 99
Checking array status www.3ware.Com 91 figure 42. 3dm user login display enable/disable password protection with the 3dm password utility enabled, using 3dm will require entering the password into the login display shown in figure 41. To enable password pro- tection, be sure to perform the setup pro...
Page 100
3dm disk management utility 92 3ware escalade ata raid controller user guide event notification via e-mail if an event occurs, an event notification will be e-mailed to the recipient iden- tified in the e-mail setting specified at 3dm installation. The e-mail will con- tain the same information foun...
Page 101
Configuration and array maintenance settings www.3ware.Com 93 specifying a hot spare escalade ata raid controllers give you the option to specify a hot spare from one of your available ports (currently shown as offline). Hot spares should be selected after mirror or raid 5 creation. Refer to creatin...
Page 102
3dm disk management utility 94 3ware escalade ata raid controller user guide the source disk. Uncorrectable blocks will be rewritten, but the data may be incorrect. It is recommended that a file system check is executed when the rebuild completes. By default, this function is disabled. Select this o...
Page 103
Configuration and array maintenance settings www.3ware.Com 95 ■ only media scan is selected: the media scan operation scans each drive starting at the lowest port. If all the drives have been scanned and there is time remaining, the operation begins scanning the lowest port again and continues until...
Page 104
3dm disk management utility 96 3ware escalade ata raid controller user guide.
Page 105
Www.3ware.Com 97 troubleshooting: problems and solutions note: for more assistance troubleshooting problems, see the faq and knowledgebase areas of 3ware’s website: http://www.3ware.Com/support. Http://www.3ware.Com/newfaq/3ware.Htm. Http://www.3ware.Comkb/kb.Asp hardware installation q1: the rail o...
Page 106
Troubleshooting: problems and solutions 98 3ware escalade ata raid controller user guide q4: some of the drives do not appear in the disk array configu- ration utility’s main display. Your drives are not connected properly to the ata raid controller. Check that both the power and ata cables are conn...
Page 107
Screen display messages www.3ware.Com 99 q9: my driver fails to boot. There is most likely a compatibility problem between the motherboard system bios and the 3ware bios. Check the 3ware website to see if your motherboard is compatible with the 3ware bios, and check with your motherboard manufacture...
Page 108
Troubleshooting: problems and solutions 100 3ware escalade ata raid controller user guide figure 49. Firmware upgrade requirement warning figure 50. System reboot request aen messages the aen messages issued by the ata raid controller when an error is detected are summarized in the table below. Desc...
Page 109
Screen display messages www.3ware.Com 101 aen 001h soft_reset the ata raid controller has detected a soft reset from the device driver. Soft resets are normal at driver load and unload time. If the ata raid con- troller fails to respond to the device driver within a reasonable amount of time, the de...
Page 110
Troubleshooting: problems and solutions 102 3ware escalade ata raid controller user guide aen 004h aen_rebuild_fail the ata raid controller was unable to complete a rebuild operation. This error can be caused by drive errors on either the source or the des- tination of the rebuild. However, due to a...
Page 111
Screen display messages www.3ware.Com 103 this case and force the array to enter the rebuilding state. This has the effect of synchronizing the array back to a fully redundant state. To prevent unclean shutdowns, the user should always go through the normal shutdown procedure for the operating syste...
Page 112
Troubleshooting: problems and solutions 104 3ware escalade ata raid controller user guide aen 02eh aen_replace_drive_too_small the ata raid controller notifies the user by this aen when the replacement drive capacity is smaller than required. The replacement drive must be equal to or greater capacit...
Page 113
Screen display messages www.3ware.Com 105 aen 024h aen_sbuf_fail the ata raid controller, as part of its data integrity features, performs diag- nostics on its internal ram devices. Once a day, a non-destructive test is per- formed on the cache memory. Failure of the test indicates a failure of a ha...
Page 114
Troubleshooting: problems and solutions 106 3ware escalade ata raid controller user guide aen 029h aen_verify_started the ata raid controller allows the user to verify data integrity on an array.The verification functions for different raid levels are as follows: ■ jbod. Verify = media scan ■ raid 0...
Page 115
Screen display messages www.3ware.Com 107 aen 02dh aen_rbld_source_error if an error is encountered during a rebuild operation, this aen is generated if the error was on a source drive of the rebuild. Knowing if the error occurred on the source or the destination of the rebuild is useful for trouble...
Page 116
Troubleshooting: problems and solutions 108 3ware escalade ata raid controller user guide.
Page 117
Www.3ware.Com 109 appendix a. Compliance and conformity statements federal communications commission radio frequency interference statement this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed...
Page 118
Appendix a. Compliance and conformity statements 110 3ware escalade ata raid controller user guide microsoft windows hardware quality lab (whql) 3ware, inc. Is committed to microsoft windows hardware quality labs (whql) certification for all its products. However, a product’s software driv- ers are ...
Page 119
Limited warranty www.3ware.Com 111 appendix b. Warranty, technical support and service limited warranty 3-year hardware warranty: 3ware, inc. Warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of original purchase. 3ware, at no char...
Page 120
Appendix b. Warranty, technical support and service 112 3ware escalade ata raid controller user guide state law provisions this warranty gives you specific legal rights and you may have other rights which vary from state to state. Some states do not allow the exclusion of inci- dental or consequenti...
Page 121
Sales and ordering information www.3ware.Com 113 sales and ordering information for sales information, send an electronic mail message to sales@3ware.Com. Feedback on this manual your feedback is welcome. If anything in the guide seems unclear please let us know by sending e-mail to support@3ware.Co...
Page 122
Appendix b. Warranty, technical support and service 114 3ware escalade ata raid controller user guide.
Page 123
Www.3ware.Com 115 numerics 3dm 79 installing for windows 80 starting 83 uninstalling 83 3dm disk management utility 79 3dm password 89 3dm, installing for linux 3dm for linux 81 a accelerated graphics port (agp) 19 , 22 , 25 array creating 12 , 15 , 31 deleting 36 maintaining 37 modifying 36 verifyi...
Page 124
Index 116 3ware escalade ata raid controller user guide designating 28 designating in 3dm 28 hot spare, specifying 93 hot swap 12 hot swap 27 i initialization raid 1 or 10 35 raid 5 35 initialize (auto) 43 installation under linux 61 under windows 45 installing 3dm for windows 80 parallel ata raid c...
Page 125
Www.3ware.Com 117 v verify array 37 w warranty 111 whql 110 windows installation 45 windows xp, windows 2000, windows server 2003 15 write cache properties, selecting 34 y yast2 68.
Page 126
Index 118 3ware escalade ata raid controller user guide.