BankSA PC-EFTPOS i5100 Operating Manual

Summary of PC-EFTPOS i5100

  • Page 1

    Contactless card reader merchant operating guide pc-eftpos i5100 terminals.

  • Page 2: Phone Numbers.

    Phone numbers. The following help desk’s and authorisation centre’s are available to you 24 hours a day, 7 days a week. Banksa electronic banking service centre service and sales support help desk (including stationery orders) 1300 650 977 authorisations - for fall back purposes only cardlink author...

  • Page 3: Contents.

    Contactless card reader merchant operating guide pc-eftpos i5100 terminals 1 1.0 introduction ................................2 2.0 contactless payments ................3 3.0 getting started ...........................4 3.1 vivotech contactless card reader ................................4 3.2 conne...

  • Page 4: 1.0  Introduction.

    2 contactless card reader merchant operating guide introduction pc-eftpos i5100 terminals 1.0 introduction. The vivotech® contactless card reader is designed to make payments faster and easier for both you and the cardholder. It enables mastercard® paypass™ and visa® paywave cards to be used without...

  • Page 5: 2.0  Contactless Payments.

    3 contactless card reader merchant operating guide contactless payments pc-eftpos i5100 terminals 2.0 contactless payments. Contactless payments are only available on credit accounts, where a mastercard paypass or visa paywave card has been presented. Contactless payment is available on the followin...

  • Page 6: 3.0  Getting Started.

    Contactless card reader merchant operating guide getting started pc-eftpos i5100 terminals 4 3.0 getting started. 3.1 vivotech contactless card reader. The vivotech contactless card reader operates as a card reader only. The vivotech contactless card reader kit includes: • a vivotech contactless car...

  • Page 7

    Contactless card reader merchant operating guide getting started pc-eftpos i5100 terminals 5 3.2 connecting the vivotech contactless card reader. The vivotech contactless card reader is connected directly to the pc-eftpos i5100 terminal using the detachable connecting cable. The vivotech contactless...

  • Page 8

    Contactless card reader merchant operating guide getting started pc-eftpos i5100 terminals 6 d. Insert the rj12 connector (com 1) on the contactless detachable connecting cable (arm 1), into the rs232-1 port on the base of the terminal. E. Insert the rj12 connector (com 2) on the contactless detacha...

  • Page 9

    Contactless card reader merchant operating guide getting started pc-eftpos i5100 terminals 7 3.2.2 connecting to the pc-eftpos i5100 terminal using standalone lite mode. A. Remove the cable management clip on the base of the eftpos terminal as shown. Plug it cable management clip b. Refer to the pc-...

  • Page 10

    Contactless card reader merchant operating guide getting started pc-eftpos i5100 terminals 8 e. Insert the rj12 connector (com 2) on the contactless detachable connecting cable (arm 1), into the rs232-2 port on the base of the terminal. F. Insert the rj45 connector on the contactless detachable conn...

  • Page 11: 4.0 Transaction Procedures.

    Contactless card reader merchant operating guide pc-eftpos i5100 terminals 9 4.0 transaction procedures. 4.1 how to process a sale. 4.1.1 no pin or signature verification required. If the transaction meets the card issuer requirements, no pin will need to be entered and/or no signature will be requi...

  • Page 12

    Contactless card reader merchant operating guide transaction procedures pc-eftpos i5100 terminals 10 4.1.2 pin or signature verification required. If the transaction does not meet the card issuer requirements, a pin will need to be entered and/or a signature will be required to complete the transact...

  • Page 13

    Contactless card reader merchant operating guide pc-eftpos i5100 terminals 11 4.2 how to process a refund. The card issuer will determine if a pin will need to be entered and/or a signature will be required to complete the transaction. Contactless reader display terminal display procedure welcome re...

  • Page 14: 4.3 Card Read Error.

    Contactless card reader merchant operating guide transaction procedures pc-eftpos i5100 terminals 12 4.3 card read error. If the reader cannot read the card correctly when it is tapped, the cardholder may be prompted to insert/swipe the card on the terminal. Contactless reader display terminal displ...

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  • Page 16

    Information contained in this brochure was correct at time of printing (july 2011) and is subject to change. Banksa – a division of westpac banking corporation abn 33 007 457 141 afsl 233714 acl 233714. Bsa04172 (10/14).