Chateau ChateauIV User Manual - Chapter 9:

Summary of ChateauIV

  • Page 1

    Chateauxp chateaurt chateauiv user’s manual all rights reserved. ©2004 chateau technical corp. Cha tea u.

  • Page 2: Receiver

    1 fcc (federal communication commission) notice this equipment has been tested and found to be in compliance with the criteria for class b digital devices as referred in part 15 of the fcc rules. The fcc rules are designed to provide reasonable protection so that equipment complying with those crite...

  • Page 3: Introduction

    2 introduction chateau digital video surveillance system is an all-in-one system that integrates various functions including monitoring, video recording and playing, alarming, controlling and remote monitoring. Chateau transfers recorded image signals into digital signals and, after compression, sav...

  • Page 4: Chateau

    3 software version v1.Xx will not be supported. Please note, this is only for remote monitoring function, not remote recording function). Intelligent real-time motion detection and alarm functions. - adjustable sensitivity of motion detection - motion detection triggering local alarm - motion detect...

  • Page 5: Chateau

    4 auto-start video recording as soon as computer is turned on automatically shut down the computer when system administer closes chateau program. Preset computer auto turn on. Special notice: 1. This user’s manual contains the product explanation for vg4c-xp, vg8c-xp-tv, vg4c-rt and vg8c-mp4. As the...

  • Page 6: Chapter 1:

    5 introduction .................................................................................................. 2 special notice: ..................................................................................................... 4 chapter 1: installation ...........................................

  • Page 7: Chapter 4:

    3.7 my channels .......................................................................................... 31 3.7.1 new “my channels”....................................................................... 31 3.7.2 edit my channels ........................................................................

  • Page 8: Chapter 5:

    4.3.3 motion detection setup.................................................................. 49 4.3.4 ptz control select .......................................................................... 50 4.3.5 alarm setup ....................................................................................

  • Page 9: Chapter 7:

    6.2.1 add new remote alarm setting..................................................... 60 6.2.2 editing the remote alarm setup....................................................... 62 6.2.3 deleting the remote alarm setup ..................................................... 62 6.2.4 finish remote...

  • Page 10: Chapter 9:

    Chapter 9: remote access ................................................................. 77 9.1 remote access via tcp/ip..................................................................... 77 9.2 remote access via modems................................................................... 78 9.3 sw...

  • Page 11: Chapter 1:

    10 chapter 1: installation 1.1 package contents chateau package includes: one vguard pci interface card. One cd containing the vguard system drivers and the application programs. One copy of this user’s manual. One watchdog reset connection cable. One audio in (rca to earphone plug) connection cable...

  • Page 12: Note:

    The red, white, black and yellow (rca jack) color on the audio in (rca to earphone plug) connection cable for the expansion board is for camera 1 to camera 4. Note: vguard cards can only support the microphone with driving audio signal output. The microphone without it will not be able to connect to...

  • Page 13: Note:

    12 greater power supply. It is suggest to use at least full 350w) it is recommended to format the hard disk using ntfs format to increase the system reliability. And the hard disk is suggested to partition off into two partitions to separate the os and video file database in different partition. Ple...

  • Page 14: Note:

    1. Enter windows operating system. 2. Put the chateau system cd into your cd-rom drive. 3. After double click “my computer”, double click the cd-rom drive. (chateau_en (d:)). Double click the correct operating system (win2000_xp) note: e: refers to the path for cd drive. This will be different accor...

  • Page 15: 1.7 Upgrading

    14 1.7 upgrading software with the most updated version of chateau software, please follow the steps below to upgrade your software. 1.7.1 uninstall the old version use add/remove program in the control panel program folder in the windows to remove the previous version of chateau programs. Select th...

  • Page 16: Chapter 2:

    Chapter 2: system overview to execute chateau program, simply double-click on the shortcut icon on the windows desktop as illustrated below. (it is recommended to set the monitor resolution to 1024x768, 32bit true color or above for better screen display.) alternatively, select chateau program from ...

  • Page 17: 2.2 Main

    2.2 main screen after entering into chateau system, you will see the main screen. The picture below is for 16 channels system: the main screen consists of 2 sections. The upper section will be the system image section and the lower section will be system functional section . Most of the panel for fu...

  • Page 18: Minimize:

    Explanation for the buttons for the main pane l in system functional section: minimize: main screen will be minimizing after pressing the button. And will be shown on the bottom right hand side of window. Full screen: the image will be enlarged to a full screen display mode when pressing this button...

  • Page 19: Remote Access:

    Displayed or hidden for setting functional panel button: when you click this button the first time, the setting functional panel will be displayed as below: click this button again to hide the setting functional panel as below: explanation for the buttons for the setting functional panel as below: r...

  • Page 20: Status Panel

    Click the left mouse button again to display the status panel as below: the status panel mainly includes the following display items and functions: ‧ host: displays the name of the host computer in control now. It can be a local host or remote host. Means not yet connected. And means connected to ch...

  • Page 21: My Channel Control Panel

    Next page button can change to my channel control panel . Please refer to chapter 3.7.4 my channel for more detail. Ptz control: when is click, it then can be changed to ptz control panel . This control panel is to control the local and remote ptz cameras o speed dome cameras. For adjusting the iris...

  • Page 22: Chapter 3:

    Chapter 3: system setup click the button on the setting functional panel , to open the system setup menu. This system setup manu contains of board, camera, host, e-mail, user, database, my channel, sound bank, address book, porgram, e-map and i/o device . More detail will be follow in the chapter be...

  • Page 23: Name:

    22 camera you are using. Frame size for ntsc system: 640x480: 640 pixels by 480 pixels. (vg8c-mp4 is 704 x 480 pixels) frame size for pal system: 704x576: 704 pixels by 576 pixels. Name: the defaulted is vguard board number (n) (n=1~4). You can also set a name easier for you to identify for easier m...

  • Page 24: Chateau

    Automatically launch chateau program: allow you to setup automatically function to launch chateau application program upon pc startup. Automatically record: allow you to setup automatically function to start recording upon chateau program startup. Automatically connection to server: allow you to set...

  • Page 25: Every Day:

    The setting of the automatically reset time interval. Only one of the following times can be selected to setup this function. - every day: user can set to reset the system once every day. It is to set the resetting time of every day. - every week: user can set to reset the system once every week. It...

  • Page 26: Select Sound:

    Play the designated sound file to alert the local system operator in order to prevent any wrongful intrusion to the host system by a remote user. Select sound: click select sound , users can select a sound file from the programmed alarm sound bank to serve as the common alarm sound when any of the a...

  • Page 27: Display Encoding Status:

    Picture. The watermark picture will be shown when displaying images or playback image files. The intention of watermark is for the image not to be altered. Due to the image color, the watermark might not be easy to see. Please be aware. Display encoding status: when display encoding status is enable...

  • Page 28: Mail Server:

    27 mail server: setting of the mail server can be senders or receivers. As long as the mail can be send out and to assure the receiver can receive the mail. E-mail from: please enter the e-mail address from the sender to let the receiver knows who is sending this e-mail. (this e-mail address has to ...

  • Page 29: Input Trigger:

    Folder, if system is under all time recording status, then this file will have pre alarm images) sending snapshot: p stands for picture, which is a snapshot file. The snapshot will be send through e-mail when alarm triggered when this function is selected. Before this function is selected, you will ...

  • Page 30: System:

    System: enables a user to access system setup and video configuration functions. Guard: enables a user to access unmask, audio and snapshot functions. Log: enables a user to access alarm log and user log . Playback: enable user to access playback, search, load picture, text and text color. I/o: enab...

  • Page 31: System Administer

    Edit. Note: normal users can only change its own password not the authorization access. (only the system administer can change the authorization access for users). 3.5.3 delete user select the user to be deleted and click the delete button to delete user. (only the system administer can delete a use...

  • Page 32: …

    - there is a function for disk full alarm. If user enables this function and selects a warning sound by pressing … from the alarm sound bank. When the hard disk is full, the system will play the warning sound. - click ok to finish the setup. 31 note: setup can be performed only once against each har...

  • Page 33: Position

    Will be pop up as below: - name: name used to setup my channels combination - content: no function in this section - split screen: it is used to select the split screen that you want to display. (the number of the camera images), it can be distinguished into 3 combinations of 4 divisions, 9 division...

  • Page 34: 3.7.2 Edit

    After all settings are finish, click ok to add a new my channels setting. 3.7.2 edit my channels select the name of the my channels for editing. Click the edit button to edit the appointed my channels. 3.7.3 delete my channels select the name of the my channels to be deleted. Click the delete button...

  • Page 35: 3.8 Sound

    Relatively to the host will be stop under my channels mode. Whether the remote camera is still recording is depends on which mode had activated the camera every time. For example: when the camera had been set for not recording under the host mode first. Even if you preset the remote camera for recor...

  • Page 36: 3.8.2 Edit:

    After a sound file is selected, click open then it will return to the following screen. Click preview to ensure the selected file is a right one. Then click ok to complete the setup. 3.8.2 edit: to edit a sound file, simply select that file entry and click edit button. 3.8.3 delete: to delete a soun...

  • Page 37: Adding A New Server:

    3.9.1 adding a new entry to address book: to add a new entry to the address book, click add and then the following dialogue box appears. Adding a new server: this is primarily to connect to remote server. First, give a name to the server; next, choose server from type field; and then, type the ip ad...

  • Page 38: Adding A Modem:

    Triggered, the system will not be able to find the correct host system to transmit alarm messages. Please be aware. Adding a modem: this is used for modem communication including remote access and remote alarm. First, input the name of the modem; second, select modem on type pull-down list; third, i...

  • Page 39: Add

    Can delete address book). 3.10 program setup (scheduled recording) selected the program setup menu, the following will be shown: 3.10.1 new recording schedule click add and the following will show please enter start date/time and end date/time into “from” and “to” fields respectively. In inputting t...

  • Page 40: Once A Day (Every Day):

    39 - once a day (every day): the date fields are disabled because the option is “daily execution”. Please input the starting and ending time. - once a week (every week) : it is required to input the starting and ending days of the week /time. The “date” field automatically changes to “day of the wee...

  • Page 41: 3.11.1 E-Map Setting

    3.11.1 e-map setting add e-map : click new button then the add new e-map dialog will pop up. Firstly enter a map name for easier search. (ex. 1 st floor, center court etc). Then click select to select the map file. The map files have to be .Bmp format; map files have to be .Bmp format, the map resol...

  • Page 42: Add Camera:

    - add camera: to add a camera onto the map, click button on the left upper corner; the cursor then turns to “ + ”, move the cursor to the desired position and then click left button of mouse to finish the camera location setup. As illustrated above, the red arrow points to the newly added camera. Af...

  • Page 43: Delete E-Map:

    It is suggest setup all tree type e-map setting before you edit the correspondence camera position and number to the e-map. Delete e-map: to delete a camera entry from the list, click on the desired entry and then click delete button. The camera entry then is deleted. Close e-map: click close to exi...

  • Page 44: Recording

    Camera logo explanation: (grey camera, light on) indicates that the camera is recording . (grey camera, light off) indicates that the camera is idle . (grey camera and a stop sign) it indicates that there might be faulty setting for host name, board id, or camera id. If it happens in the remote moni...

  • Page 45: Chapter 4:

    Chapter 4: recording after a user finished camera setup, the recording can be activated. When clicking the recording button, system will activate video and audio recording preset by the user as follow. 4.1 recording windows : this icon shows the selected camera. Click on the selected camera, this ic...

  • Page 46: 4.1.1

    4.1.1 activate recording of cameras you may open all of the windows and start recording of all cameras by clicking the button. 4.1.2 inactivate recording of cameras you may close all the windows and stop recording of all cameras by clicking the button. 4.1.3 camera status display the above screens i...

  • Page 47: 4.2.4

    4.2.4 caption color you may change the color of the caption of the selected camera by clicking button; the following window then appears; select the desired color and then click the ok button. The setting then finishes. 4.2.5 video configuration this button lets you change the video configuration of...

  • Page 48: Camera Function Setup

    Every cameras have the same optional and functional setting. Each seting is detailed as follow.. Camera function setup - enable camera: the image will only be shown relatively in the image section when this function for each camera ticked. It also means the activate of the camera. - enable recording...

  • Page 49: Camera Name Setup:

    Detection setup to finish setting up of the alarm detection function). Camera name setup: a user can set the camera name for easier access and search. When an alarm is triggered, the area can be found promptly. Ptz control select when a ptz camera or speed dome camera is connected, you will be able ...

  • Page 50: 4.3.3 Motion

    Options and close display image options. 4. Not recording and not monitoring (display working): inactivate both recording options and display image options. When the “recording” mode is turned on, the system status panel is shown as video. When the recording mode is turned off, the system status pan...

  • Page 51: 4.3.4 Ptz

    4.3.4 ptz control select this option lets you select ptz control device. By clicking select button, the following ptz control setup window for chateau system prompts. (provided that camera name, type and address in the i/o device window on the system functional section must be set up in advance.) th...

  • Page 52: Chapter 5:

    Chapter 5: playback in the following description, you will be able to find the saved video file and load picture function as follow. 5.1 video playback click button. The system function panel will switch to the playback function panel: you can search for the video files you want to playback, but you...

  • Page 53: 5.1.2 File

    5.1.2 file mode clicking the file mode button on the playback panel the following screen will be shown. The screen will be divided into left and right sections. The left display the saved video images in the files. The right displays the saved video images. It contains continuously and snapshot imag...

  • Page 54: Host Name:

    One date file everyday. Not only for easier search, but also to delete one date’s file at a time for circulated recording when a hard disk had not enough spaces. - host name: the fourth level still uses the name of the host. This host name is the host where the saved files are from. A local host nam...

  • Page 55: Message Area:

    The playback window consists of four parts, including message area: it includes the relevant information such as host name, time zone and operating status. - host name and time zone - recording date for video file - operating status: all operating status include “playing” or “pause” etc. Video playb...

  • Page 56: 5.2.1

    Each playback function button is described as follow: 5.2.1 stop this is to stop the current playback not the playback window. 5.2.2 play this button functions the same as play button of traditional video player. When clicking this button during fast or slow playback, the playback speed returns to n...

  • Page 57: 5.2.1

    56 5.2.1 end video clip click this button during video playback, and the video cutting will end. The time will become the end of the video cut. 5.2.11 save the video clip click on this button, and it will be saved under the clip folder in that particular date. 5.2.12 playback clip after video is cut...

  • Page 58: Zoom In:

    Snapshot files will be shown on the right hand side. Double click on that file to open the snapshot dialog. - zoom in: click the button to enlarge the picture. - zoom out: click the button to reduce the picture. - print: click the button to print out the picture chosen. (printer driver setup is nece...

  • Page 59: Chapter 6:

    Chapter 6: alarms chateau system’s alarm functions are categorized, by way of triggering, into three types as follows: 1. Triggered by image alteration in motion detection area. 2. Triggered by “video lost”. 3. Triggered by (sensor) signal from the input port (please refer to chapter 7 io device for...

  • Page 60: 6.1.2 Activate

    6.1.2 activate condition you may activate alarm functions by a predefined schedule table. After you select activate by schedule table and click the schedule button, the following schedule window displays. Adding a new alarm schedule: click the new button to add a new schedule. There are four repeat ...

  • Page 61: Picture

    Will snapshot the image when alarm triggered. The snapshot pictures will be saved under picture directory on the alarm date. Select this option and you can enter the continuously snapshot number and picture number. Note: enable this functions might share lots of hard disk spaces. Please be aware. Ac...

  • Page 62: Computer

    - computer : it can notify numbers of remote chateau systems. Note : if a modem is used to dial out, it can dial once only and all the phone and pager schedules must be cancelled. Action options available: live video, resending of alarm images when remote host connected and remote alarm sound. Click...

  • Page 63: Click

    Click ok button to finish set up the remote alarm action. Note: the duration of local alarm shall match the time required by the remote alarm actions, to avoid the turn off of the local alarm when disconnection between the local alarm and remote site (e.G. A modem). The recommended value should be m...

  • Page 64: Chateau

    When the local chateau system’s alarm is triggered or an alarm is received from the remote end, these alarms will be logged to the alarm log in the order of occurrence time. The log sheet (table) will display the alarm time (occurrence time), the name of the host that triggers the alarm, vguard boar...

  • Page 65: Chapter 7:

    Chapter 7: i/o device i/o device can be generally divided into these categories as follows: - rs232-to-rs485 interface i/o control device. It controls an external i/o device. - rs232-to-rs485 interface (high speed) dome camera control. - vgio on vguard card controls input/output device and watchdog....

  • Page 66: Vgio

    - mikami ptc103a speed dome camera - sensormatic speed dome camera (rs422 interface) - philip css speed dome camera (require philip’s own rs232-485 converter. Other converter might not be able to connected and control philip’s camera) - samsung speed dome camera - panasonic wv_cs850 speed dome camer...

  • Page 67: 7.1.5.1 Watchdog

    7.1.5 setting up i/o device double click the desired device to pop up the i/o device setting dialog. 7.1.5.1 watchdog function only vgio provides with watchdog function. The reset signal of pc main board shall be connected to the jp2 (1, 2) of vguard card and the jp2 (3,4) of vguard card be connecte...

  • Page 68: Pulse Setup:

    Off. If the external device is off, user can control the output port to turn it on - pulse setup: high period: the default frequency is 1 second while the upper limit is 999 seconds. Low period: the default frequency is 1 second while the upper limit is 999 seconds pulse number: the default number i...

  • Page 69: Start Recording:

    - activate local site recording and remote alarm: select camera number, the input trigger alarm camera setting will pop up. Start recording: if select active recording and the assigned camera is set for remote alarm, this function will activate remote alarm function. The duration of recording will b...

  • Page 70: Some Dome

    And click the button on the ptz control panel to finish preset point setup. The way to set pih717x is slightly different. For example, to set the third preset point, you should first click the button of the third preset point on the ptz control panel, then move the camera to the original third prese...

  • Page 71: 7.3  Output Port Control

    Select the preset point first and then input the dwell time. Click add button to complete the setup. Users may arrange the sequence of the preset point and the dwell time at each point as desired. To delete the preset point, select the preset point name and click delete. Cruise is the fastest speed ...

  • Page 72: Chapter 8:

    Chapter 8: chateauserver to monitor a remote recording display or to transmit an alarm video through lan, internet or intranet, a chateauserver program must be set in order that the data of whole chateau system can work. 8.1 starting chateauserver double click on the shortcut icon of chateauserver ....

  • Page 73: 8.2.2  Adding A New User

    Before you leave the computer, we suggest you logout chateauserver program. 8.2.2 adding a new user click file command and a pull-down menu will show up as follows: click user information to open the user information window. Click mouse on the right button to add a new user and the add user dialogue...

  • Page 74: The System Administer

    8.2.3 editing and deleting a user the system administer clicks directly on the desired user in the tree structure, and clicks the mouse’s right button on it. Then the edit user and delete user menus appear. The system administer can re-setup the user’s password or delete the user directly. 8.2.4 the...

  • Page 75: Chateauserver

    Input chateauserver ’s ip address to connect the user name and password. Then, click ok button to establish the connection as illustrated below. Now, through the connection between the local chateauserver and the remote chateauserver , all of the hosts can perform remote access to each other. 8.2.6 ...

  • Page 76: 8.3 Ip

    8.3 ip manage the ip manage function is to manage the remote chateau systems connect to the server. Click ip manage and select setup, the ip manage dialog will pop up: ip manage modes are as follow: 1. Shield the ip address listed below: ip addresses listed here are the ip addresses not allow to be ...

  • Page 77: Delete All:

    Delete all: to delete all of the ip addresses, please click the delete all to delete all of the ip addresses. 8.4 refuse connection as chateau host had the auto connection to the server function, so if you want to disconnect other chateau hosts connection, you will have to refuse that host and recon...

  • Page 78: Chapter 9:

    Chapter 9: remote access chateau system provides users the remote access functions. The system transmits the video images through the following three media to achieve the purpose of remote monitoring. 1. Pstn (public switched telephone network), i.E. Modems plus common telephone lines. 2. Lan (local...

  • Page 79: Tcp/ip

    Click button, and select tcp/ip option. Select the chateauserver to connect. Double click on its name to connect to chateauserver . After connection is established, the status field shows connected as illustrated below. Click ok button to end the remote monitoring menu. All the hosts connect to this...

  • Page 80: Connected

    Supported). Click the mouse right button on the desired modem and select dial to begin the dialing. The dialing dialogue box then appears as follows: you can directly input the telephone number or click … button to open the address book and then to select the desired telephone number from the addres...

  • Page 81: Chapter 3.5 User

    To the user’s manual for os system. If the network card is not installed, the name will be the user name under window system. 9.3 switching of remote hosts when local host had connected to the chateauserver, all host name list will be display on the host control panel connected to the chateauserver....

  • Page 82: 9.4.4 Video

    9.4.4 video configuration click the video configuration button on the camera setup section to change the remote video configuration as desired. 9.5 remote recording and remote function after switching to remote host, click to pop up the dialog as below: user will need to select the desired camera fo...

  • Page 83: Host A:

    Host a: - virtual ip 192.168.16.105 - can either install with vguard card or not - activate chateau program - user name 1111, password 1111 - host name: office host c: - dialing real ip ip address. Assume the ip address is 61.111.16.68 - can either install with vguard card or not - activate chateau ...

  • Page 84: Host C (Real Ip)

    - double click on the dvr host name to see the split window for host b for remote monitoring. Click to select record or not record camera. Click ok to display remote camera images. Host c (real ip) - login chateau system using bbbb as password and login name. - enter the address setup, add one set o...

  • Page 85

    4. When 2 chateauserver program connected, all the chateau host (host a, b, c, and d) can remote monitoring each other. (systems installed with vguard cards can be monitoring by other chateau host. Make sure the password and login name are correct and the authorization setting) 5. When 2 chateauserv...

  • Page 86

    85 2. Internet ie browser user : first time using the ie webcam function, please connect to the http://www.Vguard.Net/e_product.Htm website and click on the “live demo”. Ie will then download chateau’s compression format decoder automatically before asking the user name and password. Please allow in...

  • Page 87: Chateau

    Chapter 10: vg player program a vg player program is included in the chateau software. You can use this program to playback all image files that chateau program recorded. After activate the vg player program, the follow is shown: the panel will expand as below when the button is clicked. The panel w...

  • Page 88: Full Screen

    Full screen buttons. Please refer to chapter 5.2 video file playback for detail description. 10.1 color configuration vg player supports a great color configuration function. You can adjust the image’s brightness , contrast , saturation and hue for better image effect. Under main screen, select colo...

  • Page 89: Note:

    The folder that the file is in and select the file type (vg, vgx, or vgz format). The entire selected file name will be shown and just select for the one to be converted. Converting of files click the convert button; select the avi compression format to be converted to proceed with the converting of...