M2 2M-1K2 Operating Instructions Manual - Troubleshooting
10
TROUBLESHOOTING
TROU
BLES
HO
OTING
SUPPORT, SERVICE AND RETURNS
If you have followed the provided troubleshooting steps and your product is still not performing as specified, please
contact us for further technical support. You may email us any time, or call between 8:00 am and 4:00 pm Pacific Time
(UTC –7 / -8). Our contact information is:
M
2
Antenna Systems, Inc.
4402 N. Selland Ave.
Fresno, CA 93722 USA
Tel: (559) 432-8873
Email: sales@m2inc.com
When writing, please include the following:
• Your name and contact information
• The product you are writing about
• A synopsis of the problem
• The troubleshooting steps you have already taken
Should you require factory service, we will be happy to provide you with a Return Authorization. If the item is outside
the warranty period, an estimate of the repair costs will be provided once the item has been examined by a technician.
Contacting us before returning any products to our factory will not only prevent lost items, but also expedite their repair.
Still don’t see what you are looking for?
This guide is not all-inclusive, as there is just no way to predict every failure. However, we will be more than happy to
provide any assistance we reasonably can. Please see “Support, Service and Returns” below.