Natec CRW-STAV2/E User Manual

Manual is about: Card Reader/Writer

Summary of CRW-STAV2/E

  • Page 1

    Crw-staV2/e user’s manual.

  • Page 2

    Make sure before use 2 table of contents 1 read first .............................................................................................................. 7 1-1 make sure before use. ................................................................................ 7 1-2 manner of operation ...

  • Page 3

    Make sure before use 3 redeem points ............................................................................................. 41 4-4 function undo ......................................................................................... 42 function undo ............................................

  • Page 4

    Make sure before use 4 setting of cleaning ...................................................................................... 77 setting of print layout ............................................................................... 79 setting password on start- up .................................

  • Page 5

    Make sure before use 5 10.update pts ................................................................................................... 91 11.assign rank ................................................................................................. 92 12.birthday setting............................

  • Page 6

    Make sure before use 6 14.Review summary ......................................................................................... 102 15. Re-issue card ............................................................................................. 103 16.loop-issue card .................................

  • Page 7

    Make sure before use 7 1 1 r r e e a a d d f f i i r r s s t t 1-1 make sure before use make sure p.13-29 “before using reader writer” before using reader writer. The followings are especially important. ① p.22 “3-7 how to clean thermalhead” → explain mentenance of reader writer ② p.24 “3-8 turn on ...

  • Page 8

    Frequently used operations 8 next page 1-3 frequently used operations ① issue a new card. → see p. 28 “4-1 issue a new card”. ② add points → see p. 37 “4-2 add points”. ③ redeem points → see p. 39 “4-3 redeem points” ④ function undo → see p. 40 “4-4 function undo” ⑤ data to sd card → see p. 55 “5-1 ...

  • Page 9

    Safety precaution to ensure safe use 9 2 2 s s a a f f e e t t y y p p r r e e c c a a u u t t i i o o n n s s 2-1safety precaution to ensure safe use warning indicates the case where it is assumed that misuse of the card/reader, ignoring this sign, as this may case fire or poisoning. Caution indica...

  • Page 10

    Safety precaution to ensure safe use 10 warning do not operate beyond rated specification. Do not operate beyond specifications which outlet or wiring accessories show. Do not damage the power cord. Do not damage, modify, heat, twist, pull or place anything heavy on the power cord. It may cause fire...

  • Page 11

    Safety precaution to ensure safe use 11 caution do not turn off the power while operating. Card data may be lost if the power is turned off while the card is being processed. Do not insert and remove a power cord by wet hands. Do not touch the power cord by wet hands because it may cause electric sh...

  • Page 12

    Safety precaution to ensure safe use 12 caution do not place the card/reader on an unstable table or place. Do not place the card/reader on an unstable table or place. Do not put the card/reader in a place where moisture or much dust exists. Do not put the card/reader in a place where moisture or mu...

  • Page 13

    Unpacking 13 3 3 b b e e f f o o r r e e u u s s i i n n g g r r e e a a d d e e r r w w r r i i t t e e r r 3-1unpacking the following outlines are the reader/writer and its accessories. Please contact your sales representative from where you purchased, if any of the following items are not include...

  • Page 14

    Name of each parts 14 3-2 name of each parts 【 front】 【 back】 keyboard insertion opening power switch cover opener vent display power connector rs-232c connector usb connector.

  • Page 15

    Keyboad 15 3-3keyboad function keys: frequently used function enables to call up with the touch of a button. Numeric key for entering various settings, name or amount enter key for executing various operations menu key for changing each function menu in case of chaging the setting, hold this button ...

  • Page 16

    How to open or close cover opener 16 3-4 how to open or close cover opener (how to open) pull the cover opener on the right side, and lift the upper cover. (how to close) close the upper cover until it clicks. Caution: don’t close the upper cover in hard. It may cause malfunction..

  • Page 17

    Using a sd card 17 3-5 using a sd card transaction data in reader/writer can be stored into a sd card. The following explain handling of a sd card. Inserting a sd card insert the sd card until it clicks. After that, return the front cover. Slide the front cover to the up.

  • Page 18

    Using a sd card 18 removing a sd card ① turn off the power switch. ② remove the front cover. Note: after taking function “data to sd card”, remove the sd card. It may cause sd card error. (refer to “5-1 data to sd card) slide the front cover to the down. Push the sd card softly until it clicks. Then...

  • Page 19

    Using a sd card 19 next page format a sd card format processing format is to initialize memory of a sd card by pc. Can format in case of using a sd card first time, or erasing memory ( caution) after format of sd card, the data will be clear. Please format a sd card, after having the back-up. ① conn...

  • Page 20

    Using a sd card 20 next page ④ select drive of the sd card reader, and click the right mouse button to select “format”. ⑤ select “fat” in “files system” and click “start”.

  • Page 21

    Using a sd card 21 ⑤ click “ok” to start ⑥ click “ok” to finish.

  • Page 22

    How to use dip switch 22 3-6how to use dip switch can change communication speed by dip swith, in case of using rs232 cable for communication ( normaly don’t have to change it) dip switch setting 1 2 3 4 5 6 7 8 on on communication mode(19200bps) off on communication mode (9600bps) on off communicat...

  • Page 23

    Cleaning 23 3-7 cleaning cleaning dirty thermal head or magnetic head may cause trouble. Clean the head everyday or once every 100 transactions. Use a cleaning card and a cleaning pen for the cleaning. Both use will be better. Clean with a cleaning pen ① turn off the power switch. ② open the top of ...

  • Page 24

    Cleaning 24 ◇ thermal head wipe thermal head in thedirection indicated by the arrow below. ◇ rollers(driven, magnetic head, driving,and platen) wipe each roller thoroughly in the direction indicated by the arrows. ◇ magnetic head wipe magnetic head in the direction as indicated by the arrow below. N...

  • Page 25

    Cleaning 25 cleaning with a cleaning card ① press the on stand-by, mode, and press the 2 times. Select “8. Cleaning” the following message will be shown. ② insert a cleaning card. Cleaning is started. After the cleaning, the card is ejected. (the operation is done.) (note) stand-by mode is the follo...

  • Page 26

    Turn the power switch on! 26 3-8 turn the power switch on! ① connect reader/writer with a power cord ② turn the power switch on the following message will be shown. ③ if the following message will be shown, reader/writer has not set “shop#” and “sta#”. Set “shop#” and “sta#” first refer to page 74 a...

  • Page 27

    Enter name! 27 next page 3-9 enter name! cf.) enter a name “john smith” ① stand-by mode ② insert a new card. The following message will be shown. ③ press the the following message will be shown. Issue new card ready to start ? Quit:del ok:enter enter name alph ← → shop[0001] sta[01] insert member ca...

  • Page 28

    Enter name! 28 next page ④ enter “john smith” j→ press the once. O→ press the 6times. H → press the 5times. N → press the 5times. ⑤ press the . The following message will be shown. ⑥ in case of making a space after first name, press the s→ press the 4times. M→ press the 4times. I→ press the 6times. ...

  • Page 29

    Enter name! 29 ⑦ press the entering name is done. ※ eject the card. (press and then ) < about display in entering name> in case of entering number, press enter mode is changed. < in case of changing name, after issuing card.> ① insert the card you want to change name. ② press and change name. ※ abov...

  • Page 30

    Issue a new card 30 next page 4 4 o o p p e e r r a a t t i i o o n n 4-1 issue a new card issue a new card printed name “7. Register name”in main setting should be changed to “1:yes”. ① insert a new card on stand-by mode the following message will be shown. ② press ③ enter name refer to page 26 “3-...

  • Page 31

    Issue a new card 31 ⑤ enter purchased amount ※ if you enter purchased amount by mistake, press , and try again from ⑤ ⑥ press the following message will be shown. ⑦ press remove the card. (the operation is done.) total$ 0× 1 b 0p s 0p sp 0p ttl 0p quit:del ok:enter.

  • Page 32

    Issue a new card 32 issue a new card without printed name “7. Register name”in main setting should be changed to “0: no”. ① insert a new card on stand-by mode the following message will be shown. ② press the following message will be shown. ③ enter purchased amount. ※ if you enter purchased amount b...

  • Page 33

    Issue a new card 33 next page issue a new card set special points “8. Special month pts” in main setting should be changed to “1: yes”. Then, select “13. Service setting” in , and select “3. Special month”. Set the multiplier (refer to page 101) ※ this service can give some special points just one t...

  • Page 34

    Issue a new card 34 ⑦ press the following message will be shown. ⑧ enter purchased amount ⑨ press the following message will be shown. ⑩ press , after confirmation. Remove the card. (the operation is done.) ※ in case of inserting a card in set month, “pi pi” sounds. The following message will be sho...

  • Page 35

    Issue a new card 35 next page issue a new card set birthday “12. Birthday setting” in sub trans should be changed to “1.Yes” then, select “13.Service setting” in , and select “6. Birthday” enter the multiplier (refer to page 105) ※ this service can give some special points any times on customer’s bi...

  • Page 36

    Issue a new card 36 the following message will be shown. ⑤ enter purchased amount, press the following message will be shown. ⑥ press , after confirmation. Remove the card. (the operation is done.) ※ in case of inserting a card in set day, “pi pi” sounds. The following message will be shown. Press ,...

  • Page 37

    Next page loop-issue new card loop-issue card can issue a new card printed member id or points in advance ① press , and select “16. Loop-issue card” ② enter 4digits password (shop #) and press the following message will be shown. ③ enter any member id ④ press ⑤ select member rank …………※ select “0: n”...

  • Page 38

    Issue a new card 38 ⑩ remove the loop-issue new card. ⑪ press . Stand-by mode will be shown. (the operation is done.).

  • Page 39

    Add points 39 4-2 add points add points ① insert a card on stand-by mode. The following message will be shown. ② enter purchased amount. ③ press the following message will be shown. ※ in case of entering wrong amount, press can go back to ③ ④ press the card is ejected. (the operation is done.) 0000-...

  • Page 40

    Add points 40 add special points ① insert a card on stand-by mode. The following message will be shown. ② enter purchased amount, and press the following message will be shown. ③ enter points. ※ in case of entering wrong amount, press can go back to ② ⑤ press the card is ejected. (the operation is d...

  • Page 41

    Redeem points 41 4-3 redeem points redeem points to redeem some points from total points ① press or , and select “1. Redeem points”. The following message will be shown. In case points expired, the following message will be shown. Select “1. Ok to redeem” or “2. Expired, no redeem” ② insert a member...

  • Page 42

    Function undo 42 4-4 function undo function undo function undo in case of issuing a card in the wrong, can get back to last transaction condition. ① press or , and select “2. Function undo”. The following message will be shown. ② insert the card. ③ member information and last transaction will be sho...

  • Page 43

    Function undo 43 next page returning goods returning goods in case of returning purchased goods, deduct purchased amount and earned points from present condition. “14. Return enabled” in “2. Sub trans setting” should be changed to “1. Yes”. ( the following operation is “0. No” of “13. Group code set...

  • Page 44

    Function undo 44 ④ enter returned amount, and press ⑤ enter returned points and press ※ in case of entering wrong number from ④ to ⑤, can clear the wrong number. Can enter again ⑥ the card is ejected. (the operation is done.).

  • Page 45

    Card expiration 45 next page 4-5 card expiration card expiration operation for expired card refer to page 88 “main setting” on condition that set month is more than 1 month on “15. Card exp. Month # ” or “pts exp.Month# ” in “1. Main setting” (condition) z “15.Card exp.Month#” “month# 12month”“patte...

  • Page 46

    Card expiration 46 in case of selecting “1.Ok to upgarade”, the following message will be shown. ⑥ enter purchased amount and press twice. (the operation is done.) not updating expired card ① after insert the expired card, “pi pi” sounds. The following message will be shown. ② in case of not updatin...

  • Page 47

    Card expiration 47 in case of redeeming points page 88 “main setting” “15.Card exp.Month#” “month# 12month” “patern 0: fixed” “update 1: yes” “redeem 1: yes” ① in case of redeeming points, if expired point card is inserted, “pi pi” sounds. The following message will be shown. ② in case of redeeming ...

  • Page 48

    Transition out of exsiting card 48 next page 4-6 transition out of exsiting card issue member card with optional member id function for issuing with optional member id can use the function in case of transitioning to new card refer to page 94 “sub trans. Setting” on condition that “1: yes” in “8. Me...

  • Page 49

    Transition out of exsiting card 49 the following message will be shown. ⑤ enter sta #, and press the following message will be shown. ⑥ enter optional member id #, and press the following message will be shown. ⑦ enter issued date, and press the following message will be shown. ⑧ enter updated pts, ...

  • Page 50

    Combining two or three cards 50 next page 4-7 combining two or three cards accumulate points operation for accumulating points if a member has more than two cards, the cards can be combined with one card, and the points are accumulated. (max 3 cards) ① press on stand-by mode, and select “3.Accumulat...

  • Page 51

    Combining two or three cards 51 ③ after the confirmation, press the following message will be shown. ※ in canceling accumulation, push the following message will be shown. 。 in case to restore card data, insert the card, and restored card will be ejected. ※ if you have 2 or 3 cards, repeat this oper...

  • Page 52

    Dirty or damaged card 52 next page 4-8 dirty or damaged card re-issue card re-issue card; operation for re-issuing card with information on magnetic stripe tape of old card, when the data of card can not be read ① after select “15. Re-issue card” in password will be requested. The following message ...

  • Page 53

    Dirty or damaged card 53 ⑨ enter issue date and press in case that “assign exp. Date” is set, the following message will be shown. ⑨ enter expiry date and press ⑩ select issue date pattern and press ⑪ enter last trans. Date and press ⑫ enter no. Of total visit and press ⑬ enter total points and pres...

  • Page 54

    Dirty or damaged card 54 replace member card replacement for member card when rewrote information is not clear to see or the card is deteriorated, replacement is needed. ※ data on magnetic stripe tape must be read. ① press on stand-by mode or select “4. Card replacement” in the following message wil...

  • Page 55

    Unnecessary card 55 4-9 unnecessary card re-initialize card re-initialization of card this function can re-initialize unwanted card. ① select “5. Re-initialize card” in the following message will be shown. ② insert an old or unwanted card. The following message will be shown. ③ press the card is eje...

  • Page 56

    Send tran. Data to a pc 56 5 5 o o p p e e r r a a t t i i o o n n f f o o r r s s a a v v i i n n g g t t r r a a n n s s . . D d a a t t a a 5-1 send tran. Data to a pc operation for “data to sd” data to sd process of transferring trans.Data in the crw to a sd card ※ be sure to do that before send...

  • Page 57

    Review summary 57 next page 6 6 s s u u m m m m a a r r y y o o p p e e r r a a t t i i o o n n 6-1 review summary issure summary card summary card can review sumarry of trans. Data when a summary card is issued, summary data in the crw will be cleared. ① press on stand-by mode, and select “14. Revi...

  • Page 58

    Review summary 58 ④ press the following message will be shown. ⑤ insert a new card. Sta issues “summary card”. ※ after the issue, the summary data in the crw is cleaed.(deleted) 《 important》 summary date will be cleared because of this operation. However, it is retained in the crw for safety treatme...

  • Page 59

    Exchange crw 59 7 7 o o t t h h e e r r o o p p e e r r a a t t i i o o n n 7-1 exchange crw ※( the detail procedure is also written down the last page.) exchange crw ※ register same setting information into other crws with main setting and sub trans. Setting card. The operation is often used for cr...

  • Page 60

    Exchange crw 60 ④ select “1. Main setting” the following message will be shown. ⑤ select “3. Member id” the following message will be shown. ⑥ press twice in a row. ⑦ press ⑧ insert a new card. After the card (card a) is ejected, press ⑨ press main setting 1. Shop # 2. Sta # 3. Member id new member ...

  • Page 61

    Exchange crw 61 next page ⑩ press ⑪ press ⑫ insert a new card. After the card (card b) is ejected, press three times in a row. Step 2: operation of “data to sd” for used crw (note: in case of using sd card) the operation procedure is in page 55, “5. Operation for saving trans. Data” step 3: insert c...

  • Page 62

    Exchange crw 62 ⑥ insert card b (sub trans. Setting card). ⑦ press ⑧ the card is ejected and the operation is done. Step 4: register new member id number(※1, p59). Register new member id with reffering the memo(※1, p59) ① power the switch of crw on, while pressing (push longer) the following message...

  • Page 63

    Exchange crw 63 the following message will be shown. ④ press “1. Main setting” the following message will be shown. ⑤ press “3. Member id” the following message will be shown. ⑥ press the number noted ※1, p59 (ex.) ⑦ press twice. ⑧ press three times in a row. (operation is done.) ※ in case of more t...

  • Page 64

    Use direct multiplier 64 next page 7-2 use direct multiplier using direct multiplier when issueing points, can change the multiplier easily it is effective to modify multiplier of points when it is paid by credit card, or sold with special products. Accept up to second decimal place. (set the multip...

  • Page 65

    Use direct multiplier 65 ① enter the amount, and press can change point multiplier from 0.01 to 10.00, but omit decimals. 【 ex 1】$100 = 1p, multiplier: x 0.5 and purchased good: $100 the earned point will be 0.5 point, but decimal is omitted. As a result, the earned point will be 0 point. 【 ex 2】$10...

  • Page 66

    Adjust print and erase energy 66 next page 7-3 adjust print and erase energy adjust print and erase energy can adjust print and erase energy on the lcd screen. ① press on stand-by mode. The following message will be shown. ② press a few times, and select the “22. Set print & erase” the following mes...

  • Page 67

    Adjust print and erase energy 67 the following message will be shown. ⑤ in case of changing the printing density, press the number. (the range is from 1 to 8.) after confirmation, press the following message will be shown. ⑥ in case of changing the printing density, press the number. (the range is f...

  • Page 68

    Next page 7-4 change messages change of message can change printed messages on a card ※ can arrange messages freely. This function is used as advertising message to announce events, campaign and so on. Also, can print 12 letters per line ( max 48 letters). The operation is shown on next page. Messag...

  • Page 69

    Change messages 69 next page ① press on stand-by mode. The following message will be shown. ② scroll the screen by , and select “17. Message setting” the following message will be shown. ※ change “ message 1” as an example ③ press the following message will be shown. ※ select “ 1. Custom” (press and...

  • Page 70

    Change messages 70 next page ④ delete the shown massage by , because intial setting is above message. The following screen will be shown. Enter message ※ can enter 12 letters. In case of 13 letters, error sounds. ⑤ if entered message is ok, press in case of modification, press and do again from ④. ⑥...

  • Page 71

    Change messages 71 the following message will be shown. ⑧ insert a new card, then message 1 setting card is issued. After that, the same message will be shown. ⑨ in case of finishing the issue, press the following message will be shown. ※ in case of setting “ message 2 setting”, take same operation ...

  • Page 72

    8 8 s s t t a a s s e e t t t t i i n n g g o o p p e e r r a a t t i i o o n n 8-1 sta setting invocation sta setting sta setting can set setting of crw. Sta setting can start from setting menu. Can find setting items from the list (p84「8-3 sta setting menu」) ① hold down and power the switch of crw...

  • Page 73

    How to set sta setting item 73 8-2how to set sta setting item ※ how to set ‘shop#’ in main menu as an example ① select “1. Main setting” in sta setting the following message will be shown. ② select “1. Shop #” the following message will be shown. ③ enter shop # by four digits. (initial #: 0000 max f...

  • Page 74

    How to set sta setting item 74 ⑥ enter two digits number (initial#: 00 max two digit: 01~99) ⑦ press set each item from 1 to 24 in accordance with the intended use. After finish the setting, press a few times and select “25. Complete setting”. The following message will be shown. When not issue sta ...

  • Page 75

    How to set sta setting item 75 next page function key setting can assign main service functions to function keys (f1 – f4) select that in setting menu. ※ initial setting redeem points card replacement function undo data to sd ① hold down and power the switch of crw on. ※ press longer the following m...

  • Page 76

    How to set sta setting item 76 ③ enter the password and press the following message will be shown. ④ for example, register a function into , select “1. F1”. The following message will be shown. ⑤ in case of registering “ redeem points” into select “ 1. Reddem points” the following message will be sh...

  • Page 77

    How to set sta setting item 77 next page setting of cleaning can set setting mandatory cleaning count down alarm function reminds of cleaning because next operation will not required unless insert a cleaning card. ① hold down the and power the switch of crw on. ※ press the longer. The following mess...

  • Page 78

    How to set sta setting item 78 the following message will be shown. ※ initial# is “0: optional” ⑤ in case of setting “count down alarm” select “1: forse”. In this case, can not proceed to next operation until the cleaning finished ※ in case of not setting “count down alarm”, select 0: optional. ⑥ se...

  • Page 79

    How to set sta setting item 79 next page setting of print layout can modify print layout of crw from data of sd card. Be sure to confirm data of print layout to the sales person, because it is necessary. ① hold down and power the switch of crw on. ※ press longer. The following message will be shown....

  • Page 80

    How to set sta setting item 80 in case of selecting ”1.sta→sd card” the following message will be shown. After press ,copied setting of print rayout of crw to sd. In case of selecting “2 sd card”→sta the following message will be shown. After press , copied setting of print rayout of sd to crw in ca...

  • Page 81

    How to set sta setting item 81 setting password on start- up can set start-up password for security, and also choose it freely. ① hold down and power the switch of crw on. ※ press longer. The following message will be shown. Press twice the following message will be shown. ② select the “7. Security ...

  • Page 82

    How to set sta setting item 82 setting of memory operation can copy settings of crw and trans.Data to sd card, and other crw can copy the settings from the sd card. ① hold down and power the switch of crw on. ※ press longer. The following message will be shown. Press twice, and the following message...

  • Page 83

    Setting menu 83 8-3setting menu main setting sub trans 1. add $ digit 1. shop# 2. tax rate 2. sta# 3. tax setting 3. member id 4. points setting 4. add points digit 5. select $ unit 5. print member id 6. max add pts 6. select issue day 7. visit pts 7. register name 8. member id select 8. special mon...

  • Page 84

    Setting menu 84 main setting 1.shop # ※ setting of shop no. Be sure to set before start using. (if there is only one shop which install sta, the shop # is usually 0001.) 4 digit range:0001~9999 initial:0000 2.sta # ※ setting of sta no. Be sure to set no. Before start using. (if there is only one sta...

  • Page 85

    Setting menu 85 6.select issue day in pre-issuing card ※ this setting is for designating issue date. Joined=issue date will be first transaction date. Assigned=issue date will be designated date. 0:joined 1:assigned (initial: 0) (this is only for loop-issue card. ) 7.register name ※ setting for on o...

  • Page 86

    Setting menu 86 11.gift point ※ setting for upper limit of total point in a card. Max 5 digit range:00010~99999 initial:99999 13.max life point ※ setting for upper limit of life point in a card. Life point…point that customer has acquired since issue date. This point is not redeemed. Max 6 digit ran...

  • Page 87

    Setting menu 87 ② next, c choose if point can be updated after expiration. Redeem…if this function is on, customer can redeem point in first transaction even if it is expired. 19.sta pts ※ setting for sta pts.(this is usually used for shopping arcade.) 0:no 1:yes (initial:0) if this function is on, ...

  • Page 88

    Setting menu 88 max 6 digit range 000000~999999 ※ this is top priority of rank setting than manually rank setting like “loop issue card” or “assign rank” . 22. store data in sta ※ choose storing transaction data in sta or not. 0:no 1:yes (initial:1) 23.Store data in sd ※ choose storing transaction d...

  • Page 89

    Setting menu 89 0:no 1:yes (default:0) when setting is on, you have to set “sending time”. 26. redeem pts ※ if this setting is on, you can only redeem every given value. 0:any pts 1:fix unit (default:0) if you set “1:fix unit”, you must set the given value. 27.complete setting complete process of ma...

  • Page 90

    Setting menu 90 sub transaction “sub trans” setting is applied when “9. Operation mode” is “purchase”. 1.add $ digit ※ if this setting is on, you can enter 7 digit in transaction. (default 6 digit) 0:no 1:yes (default:0) 2.tax rate ※ setting tax rate. If you set “tax rate”, sta calculates point excl...

  • Page 91

    Setting menu 91 tenth digit.(you cannot press 6.max add pts ※ max add point in one transaction ※ if the setting 「add pts digit」is on, you can set max 5digit. Max 4 digit range:0001~9999 default:9999 add pts is included service point, special point. 7.visit pts ※ designate visit pts in transaction. M...

  • Page 92

    Setting menu 92 0:no 1:yes (default:0) 11.assign rank ※ setting for assigning rank when new card is issued. 0:no 1:yes (default:0) 12.birthday setting ※ if this function is on, birthday can be set to each card. Designated point multiplier is adopted for transaction in birthday. (point multiplier for...

  • Page 93

    Setting menu 93 16.Normalrank pts ※ setting of point multiplier. (normal rank) ① amount 5digit range:$1~$99999 (default:$100) ② points 3digit range:1p~999p (default:1p) ※ 6 digit (“4. Add pts digit” is on) 17.rank a pts ※ setting of point multiplier. (a rank) ① amount 5digit range:$1~$99999 (default...

  • Page 94

    Setting menu 94 ① amount 5digit range:$1~$99999(default:$100) ② points 3digit range:1p~999p (default:1p) ※ 6 digit (“4. Add pts digit” is on) 20.rank d pts ※ setting of point multiplier. (d rank) ① amount 5digit range:$1~$99999(default:$100) ② points 3digit range:1p~999p (default:1p) ※ 6 digit (“4. ...

  • Page 95

    Setting menu 95 sub transaction(visit) this operation is applied when the setting “9.Operation mode” in “main setting” is “visit”. 1. Visit pts rules ※ setting of visit points rules. 0:same 1:according to rank (default:0) same=all customers are added the same point. According to rank = customers are...

  • Page 96

    Setting menu 96 4.normal rank pts ※ configuring how many point is added to customers. 3 digit range:0P~999P (default:000P) 5.rank a pts ※ configuring how many point is added to rank a customers. 3 digit range:0P~999P (default:000P) 6.rank b pts ※ configuring how many point is added to rank b custome...

  • Page 97

    Setting menu 97 9.complete setting completing setting of “sub tran(visit)” setting. Completing setting of “sub tran(visit)” setting. If you want issue setting registration card of “sub transaction setting”, press . If you do not need issue it, press ..

  • Page 98

    Function menu 98 9 9 . . F f u u n n c c t t i i o o n n m m e e n n u u 9-1 function menu function menu is shown after pressing on stand-by mode. 1.redeem points ※ redeem points from total point of royalty card. ※ in regard to operation, please refer p41 “4-3 redeem points”. 2.function undo ※ this ...

  • Page 99

    Function menu 99 5. Re-initialize card ※ if card is unnecessary, the card can be initialized by using this function. ※ in regard to operation, please refer p55 ”4-9 unnecessary card”. 6. Data to sd ※ this function is that transferring transaction data in sta to sd card. ※ if the setting “21.Store da...

  • Page 100

    Function menu 100 9.printing test ※ test for writing and reading magnetic data, and also for printing and erasing. Test will begin after a card is inserted. ※ if you cancel the operation, press . By using “re-initialized card” function, tested card will be reused. 10.time setting ※ setting of time a...

  • Page 101

    Function menu 101 12.category setting ※ choosing items of summary. (password = shop no.) first, press the password and . (password = shop no.) after that, items are shown on the display. (1~22) (default : all selected) after choose items, press .. (to choose item, enter item no.) to complete setting...

  • Page 102

    Function menu 102 month pts”in “main setting” must be on. ④ monthly goal setting bonus point for achieving total amount (term is one month) if customer can get point if they achieve monthly goal during in a month.(max 5 settings) over$100unit is counted,but $10unit is cut off. ※ from new month, tota...

  • Page 103

    Function menu 103 15. Re-issue card ※ this function is reissuing member card for a card which cannot be read magnetic data. (password = shop no.) ※ in regard to operation, please refer p52 ”4-8 dirty or dameged card”. 16.loop-issue card ※ this function is for issuing new member card in advance. ※ in...

  • Page 104

    Function menu 104 18.maintenance ※ print and store maintenance information in a card. ※ if you send back sta to sales representative in case of occurring problem, please issue maintenance card and summary card, and keep it. (password = shop no.) ※ setting “store data in sta” is on, display shows “da...

  • Page 105

    Function menu 105 ※ when sta is “practice mode”, the word “practice mode” is shown top on the display. In practice mode, only practice card can be used. 21.bad card setting ※ register bad card ( this function is usually used when customers miss their cards to prevent the card from being used by othe...

  • Page 106

    Function menu 106 you can check last bad card no. And number of registration. 22.set print &erase ※ adjusting print & erase energy ※ in regard to operation, please refer p66 “7-3 adjust print and erase energy” 23. Buzzer setting ※ switch on or off of sta buzzer. (password=shop no.) 0:silent 1:sound ...

  • Page 107

    Function menu 107 finally, the message “insert new card” will be showed, so insert new card or re-initialized card. After that, the data and the print are written on the newly inserted card. 25.restore data ※ to prevent transaction data from losing by sd card error, sta can back up it. In this funct...

  • Page 108

    System error 108 1 1 0 0 . . E e r r r r o o r r m m e e s s s s a a g g e e s s a a n n d d c c o o p p i i n n g g 10-1 system error message content what to do sta id are not set. Please contact sales representative. Sta no. Is not set. Set sta no. In “setting menu”. ※ in regard to operation, plea...

  • Page 109

    Card caused error 109 10-2 card caused error message content what to do error occurred in magnetic data. (detail of error:xx) 40:SS error 41:ES error 42:VRC error 43:LRC error 45:no readable data 47:data mismatch, verify fail please re-issue or issue new card after check content of error. ※ error fr...

  • Page 110

    Card caused error 110 message content what to do extended count is over. Choose 1 or 2. After choose 1 or 2, transaction will continue. 1.Reset…extend count is reset. 2.Cancel … extend count keep 99. Used card is inserted. Used…ex) accumulation operated card. Insert an appropriate card not appropria...

  • Page 111

    Card caused error 111 different mode card was inserted. Make sure sta operation mode and card type. Insert matched card to operation mode. Error occurred in magnetic data. Code : xx 45:no readable data 47:data mismatch, verify fail please re-issue or issue new card after checking content of error. E...

  • Page 112

    Memory card error 112 10-3 memory card error message content what to do management data in sd is different because of being used in other sta. Format the sd card, and delete the data, or insert sd card in appropriate sta. ※ (backup the data, before format sd or delete data) data is sent to this sd w...

  • Page 113

    Memory card error 113 error occurred during accessing sd card. Format the sd and delete the data, or use other sd. ※ (backup the data, before format sd or delete data) error occurred in case of accessing sd card. Error occurred in sta or sd card. Please use other one. Error xx sd card error change n...

  • Page 114

    Other errors 114 10-4 other errors message content what to do card is inserted inappropriately. Insert card appropriately. Check the card condition and insertion direction. Make sure that the card is for sta or not. Abnormal card is inserted. Insert card appropriately. Check the card condition and i...

  • Page 115

    Other errors 115 incorrect password is entered. Enter correct password. Selected function is not available in “practice mode”. Switch mode “practice” to “normal” in “opoeration mode”. Card size is not appropriate. Use appropriate size card. Inserted card is not cleaning card. Insert cleanining card....

  • Page 116

    Other errors 116 read error (in case card is inserted) if read error is occurred, please take the following operation. Case: after a card is inserted, the message “cannot read/write” is shown on lcd. Message example is below.(code 41 or 43) eject the error card. Insert a cleaning card. If there is n...

  • Page 117

    Other errors 117 error in reading card data please take thefollowing operation in case error is occurred during updating card. Insert a cleaning card. ( if there is not cleaning card with you, press . Go back to stand-by mode, but please check p117.) ) insert the error card. Insert cleaning card aga...

  • Page 118

    Other errors 118 recover blackout during printing or updating on a card, the power is turned off, in case that lcd shows “recover blackout” insert a new card, and the old card data is transferred to inserted the new card. In case re-issue operation is successful, point data is transferred to new car...

  • Page 119

    Other errors 119 cover opened in case the lcd shows “cover opened!” on stand-by mode, after making sure if the cover is closed, please turn the power off. After turn the power on again, in case some troubles happen many times, please contact sales representative. There is possibility of machine trou...

  • Page 120

    Other errors 120 procedure of taking over setting ※ setting has to be taken over when installing new sta or using alternative sta. In the case, please operate the following procedure. Before operate the following procedure, please prepare some new cards. (main&sub) 1. issue main setting card ① turn ...

  • Page 121

    Other errors 121 ③ “print pattern” is shown on lcd, and press . ④ after “pi pi” sounds, registered message (line-1) is shown and press . ⑤ after “pi pi” sounds, registered message (line-2) is shown and press . ⑥ after “pi pi” sounds, the message “insert new card”is shown, then insert a new card. ⑦ p...

  • Page 122

    Other errors 122 〈 caution〉 ※ in case of editing function keys, please change the setting. F1=redeem point f2=function undo f3=card replacement f4=data to sd ※ make sure that sd card is in sta or not. Sd card also must be alternated. ※ in case not of needing setting cards, please re-initialize them..