National Security Systems HDR-5004AH User Manual

Summary of HDR-5004AH

  • Page 1

    1 digital video recorder user’s manual hdr-5004ah hdr-5008ah hdr-5016ahr.

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    2 thank you for using our product. 1. This is user's manual for analog / hd-sdi hybrid dvr(digital video recorder). 2. This manual contains product specification and introduction, installation guide, operating guide and other necessary matters for easy understanding. Users should read this user's ma...

  • Page 3: Contents

    3 contents contents ch 1. Product introduction` 1-1. Product contents 5 1-2. Specifications 7 1-3. Product characteristics 8 1-4. Name of each part 10 ch 2. Installation guide and cautions 2-1. Cautions 16 2-2. Product installation 19 2-2-1. Power connection 19 2-2-2. Connecting external device 19 c...

  • Page 4: Contents

    4 contents trouble shooting 84 contents.

  • Page 5: Ch1. Product Introduction

    5 after removing packing materials of this product, check whether all following contents are included. Main body (dvr): this converts the analog video and audio signal to the digital signal and saves on hdd. Adapter: this 12v adapter supplies power to the product. Power cable: this connect the adapt...

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    6 after removing packing materials of this product, check whether all following contents are included. Ch 1 product introduction 1-1. Product contents(hdr-5008r/5016) main body (dvr): this converts the analog video and audio signal to the digital signal and saves on hdd. Adapter: this 12v adapter su...

  • Page 7: 1-2. Specifications

    7 ch 1 product introduction 1-2. Specifications model hdr-5004 hdr-5008 hdr-5008r hdr-5016 compact type 19” rack type video camera input 4 bnc 8 bnc 8 bnc 16 bnc individual hd/analog selectable all hybrid(patent) available source 720p25,30,50,60/1080p25,30,50,60/1080i50,60/composite/960h/mixed outpu...

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    8 1) full hd real time and all hybrid (hybrid is primero series only) this dvr can record hd and full hd video with extreme quality. Also it displays real hd(1920x1080) resolution, and therefore it provides the most clear image quality and the best security level. Furthermore, hdr series can mix any...

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    9 ch 1 product introduction 11) display information in easy-to-understand information method this enhanced convenience of user by displaying information (date, time, recording method, recording frame number, hdd capacity and others) in monitoring, recording and playing mode in easy-to-understand way...

  • Page 10: 1-4. Name Of Each Part

    10 [front panel] ch 1 product introduction 1. Ir window : the window for remote controller 2. Usb ports : these usb ports are for mouse and usb devices. You should connect correctly the usb devices and mouse as picture directed. 3. Status lamps power : blue color back light. Power indicator. Record ...

  • Page 11

    11 [front panel] 1. Playback buttons : it will be used on playback. If you press these buttons in live mode, it will be automatically changed to the instant play mode. ‘stop’ button changes from the play mode to the live mode. 2. Arrow, enter : this button is used to change settings for the product ...

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    12 ch 1 product introduction 2.Fan 6. Lan 7.Spot 5. Vga 4.Hdmi 8. Dc 12v 10. Audio out 9.Sensor in / relay / rs485 11. Audio in 1.Extend (option) 1. Extend (option) : connect extend ftp cable to vga or hdmi receiver 2. Fan : cooling fan 3. Video in : this receives images from sdi cameras or any came...

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    13 ch 1 product introduction 3.Video in 2.Fan 6. Lan 7.Spot 5. Vga 4.Hdmi 8. Dc 12v 10. Audio out 9.Sensor in / relay / rs485 11. Audio in 1.Extend (option) 1. Extend (option) : connect extend ftp cable to vga or hdmi receiver 2. Fan : cooling fan 3. Video in : this receives images from sdi cameras ...

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    14 ch 1 product introduction 9. Spot 7. Dc12v 13. Audio out 14. Sensor in / rs485, alarm out 2.Video in 10. Lan 3. E-sata 5. Vga 4.Hdmi 8. Power switch 12. Extend 11. Rs232c 1. Audio in 6. Usb 1. Audio in : rca audio in terminals. You can record 8 channels at the same time. 2. Video in : this receiv...

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    15 1. Audio in : rca audio in terminals. You can record 16 channels at the same time. 2. Video in : this receives images from cameras and sends them to monitors. 3. E-sata 4. Hdmi : real hd(1920x1080) output for high resolution monitor 5. Vga : video output for vga display 6. Usb : this usb port is ...

  • Page 16: 2-1. Cautions

    16 ch2. Installation method and cautions 2-1. Cautions - avoid installing the product where there are direct rays or it is hot by locating near from heat generator. (may cause fire) - do not put vase, flowerpot, cup, cosmetics, drug, and anything the contain water on product. (may cause fire or elec...

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    17 - keep the power cord untwisted. (may cause fire or electric shock.) - use proper adapter. (using too much electric power may cause fire or electric shock.) - do not install it at where exposed to rain and wind and water drop. (may cause fire, electric shock and transformation.) - keep away from ...

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    18 note : this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This eq...

  • Page 19: 2-2 Product Installation

    19 camera mic ch 2 installation method and cautions 2-2 product installation this product may be composed of camera and monitor in default, and additionally the sensor, microphone, speaker and pc for network can be connected if necessary. 2-2-1. Power connection 1) connect adapter cable to power con...

  • Page 20

    20  read this notice before connecting hd-sdi cameras. You cannot mix ntsc and pal cameras with dvr products. 1. Please check the type(ntsc or pal) of cameras. Ntsc : 30fps, 60fps pal : 25fps, 50fps • you can see the cameras connected with dvr on device menu. * the figure above shows that the camer...

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    21 ch 2 installation method and cautions 2) how to connect external sensor sensor terminal is composed of 1 input channel and 1 output channel. Sensor out terminal is relay output with 1a, 24v or 0.5a,125v. Siren power - + sensor sensor in : connect the sensors. The sensor are composed of both signa...

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    22 ch 2 installation method and cautions 4) connection using ptz camera in case of using pan and tilt cameras, connect pan/tilt drive to product as shown at following figure. Rs 485 cable video cable speed dome 5) installing hard disk drive in case of installing the hard disk drive, open the upper c...

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    23 ch 2 installation method and cautions 7) installing kbd-2 with rs232 ( 5008r, 5016 only) in case of installing the system keyboard with joystick and jog shuttle kbd-2, connect kbd-2 to rs232 of dvr. The cable should be connect rs232 of kbd-2. In this case you can connect the speed dome control ca...

  • Page 24: Ch3. How To Use

    24 ch3. How to use 3-1. General usage information ch 3 how to use the dvr system can be operated with a mouse or remote controller under the four main modes listed below: live mode – this is the “main or default” mode. From this mode you can view in real time all currently operating cameras, informa...

  • Page 25: 3-2. Live Mode

    25 ch 3 how to use 3-2. Live mode in this section you will know how to split the video mode into 1, 4, 6, 8, 9, 12, 16, as well as auto sequencing, ptz control, mouse control, setup configurations, backup. 3-2-1. Live mode control 1) live view status you may use the live menu bar located at the bott...

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    Date time screen split mode change sequence activation hard drive usage lock/ unlock indicator scheduler activation indicator network connection indicator audio out channel indicator audio mute indicator 26 3) live popup menu by right-clicking anywhere on live screen, you may view the live popup men...

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    27 3-2-2. Live mode feature ch 3 how to use 1) setup : refer to 3-4 2) split change video split mode for live view. 3) audio out you can choose the audio out from this menu. 4) instant replay this is very convenient function to catch the abrupt accident. During live viewing, you can go directly to t...

  • Page 28: Warning

    28 ch 3 how to use 6) backup there are two ways to enter the backup. The first one is that right click on the live screen, and the second one is that enter directly from ‘search’ upon playback. If you choose the ‘backup’ from the live menu, below backup screen appears. • you can set the backup devic...

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    29 preset[enter] preset setup zoom -/+ you can zoom out/in with mouse or [1]/[2] buttons on the remote controller. Focus -/+ you can adjust the focus with mouse or [3]/[4] buttons on the remote controller. Iris -/+ you can adjust the iris with mouse or [5]/[6] buttons on the remote controller.  for...

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    30 • preset : you can enter the preset number using the keypad appearing the preset button or ‘enter’ button on the remote controller. Run[enter] move to preset number set[ptz/search] set a position and name of a preset number clear[stop/backup] clear a preset set exit exit preset mode  how to use ...

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    31 • : if you press setup using mouse (or [9] button on the remote controller) in ptz menu, ptz setup window will appear. You can set the pan and tilt speed, 32 preset name and tour sequence as well as dwelling time. Pan speed set pan speed 1~7 tilt speed set tilt speed 1~7 preset dwell time set pre...

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    32 10) zoom digital zoom of live screen for selected channel. It can be 8x zoom and also control the position by mouse dragging. Ch 1 (x2) ch 3 how to use • : you can choose the camera for zoom with mouse or [0] buttons on the remote controller. • : you can zoom with mouse or [9] buttons on the remo...

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    33 ch 1 (x2) 12) osd this feature shows current settings of product through gui (graphic user interface) and info button at front side is used for this feature. When you turn on power, this will show current date and time, system lock setting, hdd usage, video loss check, sensor on/off, motion detec...

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    34 ch 1 (x2) ch 3 how to use 15) alarm control you can control all alarms connected and the dvr system buzzer..

  • Page 35: 3-3. Search Mode

    35 3-3-1. Search selection type 1) time based search selection • select the date you wish to view by selecting a date from calendar. • select time you wish to view by selecting a time from time line. • you may click on refresh, option, backup, import, exit , full screen for additional features and o...

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    36 • select search date from calendar • event log will be displayed according to the chosen date • preview pane above the event log will show preview of currently selected video 3) pos search • select search date from calendar • pos transaction data will be displayed according to the chosen date • y...

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    37 4) thumbnail search • select search date from calendar • choose the channel and interval, then select the time from bar or typing • the selected channel will be played individually by interval time difference 5) panorama search • select search date from calendar • choose the channel and time from...

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    38 reload all data list. Search option. Backup recorded data to external usb device. Playback recorded data from external usb device. Move to live video mode. Load playback data to full screen mode. • you may click on refresh, option, backup, import, exit , full screen for additional features and op...

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    39 ch 3 how to use 3-3-2. Play mode if you choose ‘full screen’, the full screen appear. You can control the play speed in here. ▶ play screen gui 1. Split screen 2. Sequence 3. Fb (fast backward): fb×2, 4, 8, 16, 32, 64 times faster 4. Playback : backward normal speed 5. Sb (slow bacward):sbx1/2, s...

  • Page 40: 3-4. Setup Mode

    40 access setup menu from right clicking mouse button to popup menu. Configure display, record, device, network, system which is navigated by clicking on corresponding tab menu at the top of the screen. 3-4-1. Display configure osd, main display, color control setting. 1) osd 3-4. Setup mode date fo...

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    41 resolution 1280x720(60hz), 1280x720(50hz), 1280x1024(60hz),1920x1080(60hz), 1920x1080(50hz) device vga+hdmi, vga, hdmi sequence dwell time 1 sec ~ 60 sec skip video loss skip a video loss channel when you set the sequence of the live screen. Switching set a display for the live screen. Brightness...

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    42 resolution 1280x720(60hz), 1280x720(50hz), 1280x1024(60hz),1920x1080(60hz), 1920x1080(50hz) device vga, hdmi, none mode (split screen ) 1, 4, 9, 16 screen sequence dwell time 1 ~ 60 sec skip video loss skip a video loss channel for the sequence of the hd spot. Switching you can program the sequen...

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    43 cvbs choose ntsc or pal mode 1, 4, 9, 16 screen sequence dwell time 1 ~ 60 sec skip video loss skip a video loss channel for the sequence of the spot. Switching you can program the sequence time. If you want to just see ch1, you set all box to ‘1’. You can make any useful sequence by this map. Ch...

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    44 brightness adjust brightness. Contrast adjust contrast. Saturation adjust saturation. Hue adjust hue. Default return to factory default settings. Apply all apply changes to all channels. Ch 3 how to use 5) color • adjust color of analog cameras..

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    45 1) record rec type none, conti, event, c/e audio rec to select audio recording or not.  all apply apply the setting to whole channel. Continuous resolution 1920x1080, 1280x720, 960x540 fps 30, 15, 10, 7, 6, 5, 4, 3, 2, 1 fps quality super, high, med, low  event resolution 1920x1080, 1280x720, 9...

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    46  event recording has priority in recording. In c/e recording, the recording will follow conti recording setup in normal condition while it would follow event recording setup in event generation.  for convenience, you can use the ‘apply all’ menu to change with the same preference. You don’t hav...

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    47 • in recording, schedule recording setting is most preferred. So if you activate the weekly scheduler, you cannot record manually. • schedule on : the weekly scheduler is activated. • holiday on : the holiday that set by user is activated. • since you can set recording weekly, you can reduce reco...

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    48 ch 3 how to use 4) holiday with this menu, you can add the holidays. Use the ‘add’ button for adding the holiday and use the ‘delete’ or ‘delete all’ buttons for removing the existing holidays..

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    49 5) event in • with this menu, you can set sensor input, motion detection setup. You can also set each channel individually. • although you set motion detection and sensor setting to on in event menu, if event input in rec menu is set to none, it only detects and does not record.  summary regardi...

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    50 3-4-3. Device • configure and view camera, private zone, audio, motion detection, alarm out, ptz settings and controller. 1) camera signal type all video input is detected automatically detected detected camera video type name you can set the camera name. Disable disable current camera. It is use...

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    51 2) private zone if you want to hide some part of the picture for privacy, you can choose the area by dragging the mouse. The selected area will be changed to black screen. All off all off the private zone apply all apply the setting to whole channel ch 3 how to use.

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    52 hdr-5004 hdr-5008 audio 1~4 assign audio input to a video channel. Hdr-5008r audio 1~8 hdr-5016 audio 1~16 all products audio out select which channel will be heard during live view. Ch 3 how to use 3) audio.

  • Page 53

    53 sensitivity low, mid, high all on this will activate the motion detection of the all area. All off this will deactivate the motion detection of the all area. Apply all apply the setting to whole channel ch 3 how to use 4) motion detection • change settings for motion grid selection and sensitivit...

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    54 5) alarm out • there are 4 types trigger such as sensor input, motion detection, pos and video loss. This setting is related that which trigger will be activate the action such as relay, popup, and buzzer alarm out. Each type can have separate duration value and also linked to selected camera. 5-...

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    55 5-2) sensor in • you can choose the action after sensor in between relay, buzzer sound, pop up, spot pop up and hd spot pop up. Also you can choose more than one action. • choose a sensor connected to a channel. • if the sensor does not work, please check again the sensor type. • alarm 1 and 2 ar...

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    56 • also you can choose more than one action. Furthermore you can set the preset position number by motion detection. If you push the ‘setup’ you can see the preset screen. Ch 3 how to use • you can assign the preset position individually by specific motion..

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    57 5-3) motion detection • you can choose the action after motion detection between relay, buzzer sound, pop up, spot pop up, and hd spot pop up. • also you can choose more than one action. Furthermore you can set the preset position number by motion detection. If you push the ‘setup’ you can see th...

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    58 5-4) pos • you can choose the action after pos transaction or video loss between relay, buzzer sound, pop up, spot pop up and hd spot pop up. • also you can choose more than one action. Ch 3 how to use.

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    59 5-5) video loss • you can choose the action after motion detection between relay, buzzer sound, pop up, spot pop up, and hd spot pop up. • also you can choose more than one action. Ch 3 how to use.

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    60 5-6) duration • you can choose the duration time from 5 to 60 seconds after motion detection between relay, buzzer sound, pop up, spot pop up, hd spot pop up, and preset. Ch 3 how to use.

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    61 5-7) name • you can set a name of the alarms. Ch 3 how to use.

  • Page 62

    62 6) ptz configure pan/tilt/zoom camera for control via dvr system and remote client. Driver choose driver to be suitable for pan/tilt camera manufacturer. Address choose address to be suitable for pan/tilt camera manufacturer. Baudrate choose baudrate to be suitable for pan/tilt camera manufacture...

  • Page 63

    63  there are more kinds of camera which can be supported. Please contact the tech support to want to know the other cameras. Driver baudrate pelco d type 2400~9600 pelco p type 2400 panasonic 2400~19200 oriental 2400(fixed) lpt-a100l 9600(fixed) lg-sd110 2400~19200 ch 3 how to use.

  • Page 64

    64 7) controller this sets the id of remote control and system keyboard. If you have many dvrs in the same place, you can control separately the dvr by different remote control id.  remote controller id setup use the id setup and number key to set the id of remote control on the remote controller. ...

  • Page 65

    65  system keyboard setup you can use the system keyboard with joystick and jog shuttle, kbd-2 to control the dvr and speed dome camera. Please choose the address first after choosing kbd-2 keyboard. The dvr automatically detect the connection whether rs232(5008r/5016) or rs485(5004/5008). Ch 3 how...

  • Page 66

    66 8) pos this sets the pos interface(text inserter) with the dvr and cash register. ※ if you are using a usb hub, you can use up to 4 usb pos. ※ hdr-5008r and hdr-5016 have a serial port. Channel select a channel of pos baudrate select a baudrate of pos start word type a start word of transaction e...

  • Page 67:  How To Connect Pos

    67 1. Connect the rs-232 cable or usb to rs232 serial cable between pos and dvr.  how to connect pos 2. To set manually, at first you should know the setting values of the pos. You can get the information from the pos setting screen. *pos *dvr usb usb 3. If your setting is correct, you can see the ...

  • Page 68

    68 3-4-4. Network configure and view address, port, ddns, e-mail, control and status settings. 1) address configure network information for remote client connection. Dvr name type the url of dvr using virtual keyboard. Type it can be supported only ethernet. Dhcp (dynamic host configuration protocol...

  • Page 69

    69 2) port there are 4 kinds of ports for the case such as watch, search, setup and web. You can individually set the port number of the dvr. The default is 8000. You can choose from 8000 to 9999. If you activate ‘upnp (universal plug and play)’ box, dvr connects the router automatically with these ...

  • Page 70

    70 ch 3 how to use • rtsp(real time streaming protocol) : standard video streaming protocol - you can use a network stream player such as vlc player. Port 8554 (fixed) network stream rtsp://ip address:port/channel number dvr channel rstp channel number hdr-5004ah live00 ~ live03 hdr-5008ah live00 ~ ...

  • Page 71

    71 3) ddns this is the function to automatically change the ip of dvr to url. This product supports the automatic ddns service using manufacture’s internal server. Also you can choose dyndns. Ch 3 how to use ddns type choose a ddns type. Ddns server defend on the ddns type, it will be auto-typed or ...

  • Page 72

    72 4) e-mail you can send a notification of events by email. Fill all the information correctly and push the ‘email test’. Also you can select each event individually by ‘event set’. Receiptor type the email address of the receiptor. Sender type the name of the sender. Smtp server type the smtp serv...

  • Page 73

    73 sensor detect a sensor input. Motion detect a motion detection. Video loss detect a video loss. Pos send inserted text of pos to the email. S.M.A.R.T. Send checked hdd s.M.A.R.T result to the email. System log send system log to the email. Add image send a snapshot of events to the email.  event...

  • Page 74

    74 5) streaming cms can use the ‘high resolution’ setting in the case of full screen or quad screen, and use the ‘low resolution’ setting in the case of more than 4 split. You can adjust the number of split to switch from high to low resolution. On set whether you want to use the channel on cms or n...

  • Page 75

    75 6) status this shows the information how many connections and what is the action of each connection. Mac address this displays mac address of dvr. Connected ip this displays all the connected ip. Watch user this displays how many connection for live viewing. Search user this displays how many con...

  • Page 76

    76 1) date/time 3-4-5. System configure and view system date/time, user authority, storage, system log and configuration settings timezone choose the time zone of your site. If you using the ntp function, it must be set correctly to your zone. Daylight saving time it enables to adapt the day light s...

  • Page 77

    77 2) user authority this sets user authority individually. You can give to each users the authorities such as setup, search, backup, ptz, network and camera control. Ch 3 how to use id type an id. Password type a password. Setup authorizes the setting of the system. Search authorizing the search of...

  • Page 78

    78 3) storage display the information and usage of the hard disk drives. Total display all the hdd usage being used for the product. If you press the ‘enter’ button on here, all the hard disk drives will be formatted. Hdd check check all the hdd. Hdd overwrite determine whether you want to continue ...

  • Page 79

    79 4) s.M.A.R.T :self-monitoring analysis and reporting technology this function lets you probe the hard disk drives and investigate the status of the drivers automatically. S.M.A.R.T. S.M.A.R.T. On set whether you want to use s.M.A.R.T. Or not (on/off). Check day determine the date to perform the s...

  • Page 80

    80 5) system log you may view all system administration log from setup  system  system log. Also you can export the system log and easily send it to technical support for trouble shooting. Refresh refresh the system log. Export export the system log. Ch 3 how to use.

  • Page 81

    81 6) configuration shown at the following screen, from setup  system  firmware, you may view the current firmware version as well as upgrade the firmware and additionally, export, import, and default dvr configuration. Firmware version it shows the firmware version. Upgrade upgrade the firmware. ...

  • Page 82: 3-5. Firmware Upgrade

    82 3-5. Firmware upgrade if you want to upgrade, please follow that; 1. Download the latest firmware to usb memory root directory. 2. Put this memory to usb slot of dvr. 3. Choose ‘upgrade’ and you can see the below screen will appear. 4. Select the desired file, then choose ‘ok’. Ch 3 how to use.

  • Page 83: ☞ Warning!!!

    83 if you choose ok, you can see the below download window on the dvr screen. ☞ warning!!! Do not turn off the power during download procedure. If you power off manually, all memory will be deleted ! ※after upgrading, dvr will reboot automatically. Before rebooting, do not operate manually ! Ch 3 ho...

  • Page 84: Trouble Shooting

    84 trouble shooting symptom checkpoint countermeasure ● can't turn on power. ● there is no image on monitor ● only info osd is on monitor and no image ● there is video loss message. ● can't search with client program. ●motion detection doesn't work well ● there are differences between live screen an...