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Oki MB760 Service Manual

Summary of MB760

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    Mb760 / mb770 mps5502 service manual 70913a.

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    Copyright © 2013 by oki data. All rights reserved oki data america's, inc. ("oki data"), authorizes you to view, copy, and print documents published by oki data for noncommercial use within your organization only. In consideration of this authorization, you agree and acknowledge that any copy of the...

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    45641001th rev.1 iii / oki data confidential trademarks • theofficialnameofwindows8ismicrosoftwindows8operatingsystem. • theofficialnameofwindows7ismicrosoftwindows7operatingsystem. • theofficialnameofwindowsvistaismicrosoftwindowsvistaoperatingsystem. • theofficialnameofwindowsxpismicrosoftwindowsx...

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    45641001th rev.1 iv / oki data confidential general precautions regarding the service for this equipment the installation and service shall be done by a qualified service technician. 1. Transportation/installation - when transporting/installing the equipment, employ two or more persons and be sure t...

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    45641001th rev.1 v / oki data confidential 2. General precautions at service - be sure to turn the power off and unplug the power cable during service (except for the service should be done with the power turned on). - unplug the power cable and clean the area around the prongs of the plug and socke...

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    45641001th rev.1 vi / oki data confidential 4.Cautionarylabels - duringservicing,besuretochecktheratingplateandcautionarylabelstoseeifthereis anydirtontheirsurfaceandiftheyareproperlystucktotheequipment. [1] [1] identification label 5.Disposaloftheequipment,supplies,packingmaterials,usedbatteriesand...

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    45641001th rev.1 vii / oki data confidential allegemeine sicherheitsmassnahmen in bezug auf die wartung die installation und die wartung sind von einem qualifizierten service- techniker durchzuführen. 1. Transport/installation - das tragen oder installieren des gerätes braucht wenigstens zwei mensch...

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    45641001th rev.1 viii / oki data confidential 2.Allgemeinesicherheitsmassnahmeninbezugaufdiewartung - während derwartung das gerät ausschalten und das netzkabel herausziehen (ausser wartung,diebeieinemeingeschaltetengerät,durchgeführtwerdenmuss). - das netzkabel herausziehen und den bereich um die s...

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    45641001th rev.1 ix / oki data confidential 4.Warnetiketten - im rahmen der war tung unbedingt das leistungsschild und die etiketten mit warnhinweisen überprüfen [z. B. „unplug the power cable during service“ („netzkabel vor beginn derwartungsarbeiten abziehen“), „caution. Hot“ („vorsicht, heiss“), ...

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    45641001th rev.1 x / oki data confidential contents 1. Specifications/system list .................................................................. 1-1 1.1 specifications ........................................................................................ 1-1 1.1.1 general ........................

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    45641001th rev.1 xi / oki data confidential 3.13 listprintmode(9s) ............................................................................ 3-29 3.13.1 operation procedure ..................................................................................... 3-29 3.13.2 listprinting ................

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    45641001th rev.1 xii / oki data confidential 5. Error code and troubleshooting .................................................. 5-1 5.1 general descriptions ............................................................................ 5-1 5.1.1 if a problem continues even after performing all troub...

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    45641001th rev.1 xiii / oki data confidential 6.2.4 precautions and procedures when replacing the sys board ....................... 6-18 6.2.5 precautions and procedure when replacing the sram board (for the sys board) ....................................................................................

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    45641001th rev.1 xiv / oki data confidential 9.1.3 backup files..................................................................................................... 9-2 9.1.4 cloning procedure .......................................................................................... 9-2 9.2 aes data...

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    45641001th rev.1 1-1 / oki data confidential 1. Specifications/system list notes:inthisdocument,amodelnameisreplacedwithanaliasasfollows: model name alias mb760 h-290 mb770,es7170mfp,mps5502mb h-291 1.1 specifications 1.1.1 general memory (ram) main memory 2 gb page memory none hdd 160 gb account co...

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    45641001th rev.1 1-2 / oki data confidential 1.1.2 hdd memory map category item unit hdd hdd hdd gb 160 copy memory copy gb 30 box e-filing gb 80(sharedwithe-filing/storagefile) public box box 1 user box box 200 folders per box folder 100 documents per box document 400 pages per document page 200 nu...

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    45641001th rev.1 1-3 / oki data confidential 1.2 system list desk mh-3400 inner finisher mj-1038 large capacity feeder (lcf) kd-1040 paper feed pedestal (pfp) my-1046 spacer gr-1160 fax unit gd-1340na/eu/au antenna gn-3010 wireless lan module gn-1060 ip sec enabler gp-1080 meta scan enabler gs-1010 ...

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    45641001th rev.1 2-1 / oki data confidential 2. Disassembly and replacement 2.1 removal and installation of options important: • beforeinstallingorremovingoptions,turnthemainpowerswitchoffanddisconnectthe 2 power cable from the outlet. 2.1.1 mj-1038(innerfinisher) (1) press the [power] button on the...

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    45641001th rev.1 2-2 / oki data confidential (6) take off the connector cover. Fig. 2-3 (7) disconnect the connector. Fig. 2-4 (8) remove2screwsandtakeoffthefinisher. Fig. 2-5.

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    45641001th rev.1 2-3 / oki data confidential 2.1.2 gd-1340 (fax unit) refer to p.6-9“6.1.6faxunit”. 2.1.3 my-1046 (paper feed pedestal) (1) press the [power] button on the control panel to shut it down. (2) turnthemainpowerswitchoftheequipmentoff. (3) disconnect the power cable. (4) remove 2 screws...

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    45641001th rev.1 2-4 / oki data confidential 2.1.4 gr-1170 (caster) (1) press the [power] button on the control panel to shut it down. (2) turnthemainpowerswitchoftheequipmentoff. (3) disconnect the power cable. (4) release the lock. Fig. 2-8 (5) remove 2 screws and take off 2 fixing brackets. Fig. ...

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    45641001th rev.1 2-5 / oki data confidential 2.1.5 gr-1160 (spacer) (1) press the [power] button on the control panel to shut it down. (2) turnthemainpowerswitchoftheequipmentoff. (3) disconnect the power cable. (4) remove 2 screws and take off 2 fixing brackets. Fig. 2-11 (5) lifttheequipmentupandr...

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    45641001th rev.1 2-6 / oki data confidential 2.1.6 mj-1039(offlinestapler) (1) press the [power] button on the control panel to shut it down. (2) turnthemainpowerswitchoftheequipmentoff. (3) disconnect the power cable. (4) take off the right side cover. p.6-1“6.1.1rightsidecover” (5) take off the s...

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    45641001th rev.1 3-1 / oki data confidential 3. Self-diagnostic mode 3.1 overview [a] starting each mode toenterthedesiredmode,turnthepoweronwhilepressingtwodigitalkeysdesignatedto each mode (e.G. [0] and [5]) simultaneously. Hold the two keys until the [print data] lamp is lit. Ontheauthentications...

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    45641001th rev.1 3-2 / oki data confidential note: do not enter any of the modes shown below since they are provided only for production. If you doso,theequipmentmaynotberestarted. [2]+[clear]+[power] [7]+[clear]+[power] [8]+[clear]+[power] [9]+[clear]+[power] [d] state transition diagram of self-di...

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    45641001th rev.1 3-3 / oki data confidential • testmode(03) refer to p.3-7“3.3inputcheck(testmode03)”and&p.3-9“3.4outputcheck(testmode 03)”. • testprintmode(04) refer to p.3-9“3.5testprintmode(testmode04)”. • adjustmentmode(05) refer to p.3-10“3.6operationprocedureinadjustmentmode(05)”,p.3-12“3....

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    45641001th rev.1 3-4 / oki data confidential • passwordresetmode(489) this mode resets the administrator password and service password. The user data is erased when resetting the passwords. Operation procedure [4][8][9] [power] (operation started) [power] off/on (exit) • sramdatacloningmode(59) refe...

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    45641001th rev.1 3-5 / oki data confidential 3.2 service ui 3.2.1 overview the following self-diagnostic modes can be used with service ui on the touch panel of the control panel. • 05adjustmentmode • 08settingmode • faxlistprintmode 3.2.2 loginprocedure [ 1 ] in the normal mode (1) turn the power o...

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    45641001th rev.1 3-6 / oki data confidential [2] in the security mode ifthesecuritymode(thevalueof08-8911is“3”)isset,logintoserviceuifollowingthesteps below. (1) turn the power on. (2) enter the user name and password on the user authentication screen. The password needs to be changed to log in for ...

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    45641001th rev.1 3-7 / oki data confidential 3.3 input check (test mode 03) thestatusofeachinputsignalcanbecheckedbypressingthe[fax]button,[copy]button, [scan] button and the digital keys in the test mode (03). [0][3] [power] [start] [digital keys] [clear] (lcd on) [power] off/on (exit) [clear] [fax...

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    45641001th rev.1 3-8/ oki data confidential 3.4 output check (test mode 03) status of the output signals can be checked in the test mode 03. Procedure 1 [0][3] [power] [power] off/on (exit) [start] (code) operation on stop code operation off [start] procedure 2 [0][3] [power] [power] off/on (exit) [...

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    45641001th rev.1 3-9 / oki data confidential 3.5 test print mode (test mode 04) the embedded test pattern can be printed out in the test print mode (04). [0][4] [power] [power] off/on (exit) (code) (media selection) [start] [clear] operation continuous test printing notes: • whenanerroroccurs,itisin...

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    45641001th rev.1 3-10 / oki data confidential 3.6 operation procedure in adjustment mode (05) procedure 1 [0][5] [power] [power] off/on (exit) [digital key] (code) [start] [cancel] [digital key] *[function clear] (key in a value) [clear] (corrects value) [ok] or [interrupt] (stores value in ram) [fa...

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    45641001th rev.1 3-11 / oki data confidential procedure 7 [0][5] [power] [power] off/on (exit) [digital key] (code) [digital key] (sub code) [clear] (corrects value) [start] [start] *[cancel] or [clear] [cancel] [fax] [start] (test copy) [ok] stores value in ram automatic adjustment * whentheautomat...

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    45641001th rev.1 3-12 / oki data confidential 3.7 test print pattern in adjustment mode (05) operation: onetestprintisprintedoutwhenthe[fax]buttonispressedafterthecodeiskeyedinat standby screen. Code types of test pattern remarks 6 copier gamma confirmation pattern (black / all media types) for conf...

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    45641001th rev.1 3-13 / oki data confidential 3.8 operation procedure in setting mode (08) procedure 1 (stores value in ram) [0][8] [power] [power] off/on (exit) [digital key] (code) [start] [digital key] *[function clear] [ok] or [interrupt] sets or changes value [clear] (corrects value) [cancel] *...

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    45641001th rev.1 3-14 / oki data confidential procedure 9 [0][8] [power] [power] off/on (exit) [digital key] (code) [select button] [start] [cancel] [ok] or [interrupt] [clear] (corrects value) (stores value in ram) procedure 10 [0][8] [power] [power] off/on (exit) [digital key] (code) [digital key]...

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    45641001th rev.1 3-15 / oki data confidential 3.9 assist mode (3c) 3.9.1 general description thisisamodetooperatethepartitionsofhdd,initializethesramdata,erasethehdd/sram data,backup/restoretheencryptionkeyandlicences. Functions: • clearingupdateerrorflag(clearerrorflaginsoftwareinstallation) • form...

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    45641001th rev.1 3-16 / oki data confidential [c] creating hdd partition (format hdd) whenthehddisreplacedoruidata,etc.Aredownloadedusingtheusbstorage,itis necessarytoformatapartitioninthehddbeforedownloading.Inthiscase,thepartitionis created in the hdd with this function. Notes: • whendownloadingwi...

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    45641001th rev.1 3-17 / oki data confidential [f] erasing hdd securely (erase hdd securely) this function is used when installing data overwrite enabler (gp-1070) or before discarding thehdd.Itoverwritesalltheusedareasonthehddwiththeselecteddata,andmakesit unusable. Afterselectingthisfunction,specif...

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    45641001th rev.1 3-18/ oki data confidential 3.10 hdd assist mode (4c) 3.10.1 general description thismodeisavailableonlywhenthesecurityhdd(adi-hdd)ismountedintheequipment.It enablesyoutocheckthetypeofthemountedhdd,reverttheadi-hddtothefactorydefaultor remove keys. Functions • checksthetype(adiorsat...

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    45641001th rev.1 3-19 / oki data confidential • whenanormalhddismounted hdd assist mode current hdd type: sata hdd select number (1-2) and press start key 1. Revert factory initial status hdd 2. Remove key system firmware version update mode : xxxx(x.X.X.X) : 4c mode fig. 3-8 remarks: ifthehddtypeca...

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    45641001th rev.1 3-20 / oki data confidential 3.10.3 functions [a] 1. Revert factory initial status hdd selectthistodisposeoftheadi-hddaswellastheequipment. Whenthisitemisselected,alldatainthehddaredeletedandthehddisrevertedtoits initial status at the factory shipment. Thisoperationrequiresonlyafews...

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    45641001th rev.1 3-21 / oki data confidential [b] 2. Remove key selectthistoreusetheadi-hddaswellastheequipment. Whenthisitemisselected,allimagedatainthehddaredeleted. Thisoperationrequiresapprox.20minutessincethepartitionmustberebuilt. When“2”isselectedandthen[start]buttonispressed,themenubelowappe...

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    45641001th rev.1 3-22 / oki data confidential 3.11 file system recovery mode (5c) 3.11.1 overview this is a mode to check if there is any damage to the file system (hdd) and recover it if necessary. Use this mode only in the following cases:. • thereisapossibilityofdamagetothefilesystem(hdd). • ther...

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    45641001th rev.1 3-23 / oki data confidential 3.11.3 functions [a] check of the file system (check f/s) in case that particular service calls occur or there is a possibility of damage to the file system,thestatusofeachpartitioninthehddcanbechecked. File system(f/s) recovery mode -> check f/s please ...

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    45641001th rev.1 3-24 / oki data confidential [c] initialize the file system (initialize hdd) in case that an error occurs during the file system check and the partition cannot be recoveredwiththerecovery,eachpartitioncanbeinitialized. It is recommended to export the user information such as address...

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    45641001th rev.1 3-25 / oki data confidential [d] initialize the db (initialize db) in case that particular service calls occur or there is a possibility of damage to the databases,eachonecanbeinitialized. File system(f/s) recovery mode -> initialize db please select partition 0: main menu 1. Ldap d...

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    45641001th rev.1 3-26 / oki data confidential [f] displaying usage rate of each partition (disk info) the usage rate of each partition can be checked. Whenthisitemisselected,theusagerateofeachpartitionisdisplayed. File system(f/s) recovery mode -> disk info 0: main menu all(mbyte) 8737 10326 3099 10...

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    45641001th rev.1 3-27 / oki data confidential 3.12 sram clear mode (6c) 3.12.1 general description thisisamodeinwhichyoucanclearparticularerrorssuchasf800orf900withoutenteringa service technician password. Forexample,whensys-sramisinanabnormalstatusorneedsreplacementbutservice technicianscannotlogin...

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    45641001th rev.1 3-28/ oki data confidential 3.12.3 functions [a] 0. Set serial number whenreplacingsys-sram,selectthistosettheserialnumberoftheequipmentsinceit must be done in advance of recovery from sram backup data. •clearsramfirstandthensettheserialnumberinthismode. •recoverfromsrambackupdataaf...

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    45641001th rev.1 3-29 / oki data confidential 3.13 list print mode (9s) 3.13.1 operation procedure [1] print out [9][start] [power] (code) 101: adjustment mode (05) 102: setting mode (08) (code) 106: error history (maximum 1000 items) 107: error history (latest 80 items) 108: firmware update log (ma...

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    45641001th rev.1 3-30 / oki data confidential 3.13.2 listprinting listsbelowareoutputinthelistprintmode. Listdataareprintedoutoroutputinacsvformatbystoringtheminausbdevice.Papersizes availableforthisprintingarea4orltorlarger.Thissectionintroducesasampleofeachlist. Tostartthelistprintmode,turnthepowe...

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    45641001th rev.1 3-31 / oki data confidential •settingmode(08) 08 setting mode data list 20xx-xx-xx xx:xx code data code data code data code data 2010 2 2880 12 3040 0 3070 0 s/n: xxxxxxxxx oki mbxxx total: 9999999 df total: 9999999 fig. 3-23 the selected setting codes and the current setting value ...

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    45641001th rev.1 3-32 / oki data confidential •errorhistory error history list 20xx-xx-xx xx:xx code counter date time zoom_xy abcd efhi jlop q r f110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000 f110 00000000 xxxx-xx-xx xx:xx:xx 000 000 0000_0000_0000_0_0000000000 f110 00000000 ...

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    45641001th rev.1 3-33 / oki data confidential •firmwareupdatelog fw upgrade log xx-xx-xx xx:xx user rom/version date total copy(b) copy(2) copy(c) print(b) print(2) print(c) list fax status service txxxxxxx-xxxx 20xx-xx-xx 99999999 99999999 0 0 99999999 0 0 99999999 99999999 ok service txxxxxxx-xxxx...

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    45641001th rev.1 3-34 / oki data confidential •power-on/offlog power on_off log 20xx-xx-xx xx:xx date time function total xxxx-xx-xx xx:xx:xx on 99999999 xxxx-xx-xx xx:xx:xx off 99999999 xxxx-xx-xx xx:xx:xx on 99999999 xxxx-xx-xx xx:xx:xx off 99999999 xxxx-xx-xx xx:xx:xx on 99999999 xxxx-xx-xx xx:xx...

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    45641001th rev.1 3-35 / oki data confidential •versionlist version list ’xx-xx-xx xx:xx system firmware rom version : txxxxxxxxxxx system firmware internal rom version : vxxxx.Xxx printer rom version : xx.Xx.Xx printer loader rom version : xx.Xx.Xx printer option tray rom version (tray2) : xx.Xx.Xx ...

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    45641001th rev.1 3-36 / oki data confidential •totalcounterlist print counter copy fax printer total small xxxxxxxxx large total calibration counter : xx total counter list ’xx-xx-xx xx:xx s/n: xxxxxxxxx oki mbxxx total: 9999999 df total: 9999999 list xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxx...

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    45641001th rev.1 4-1 / oki data confidential 4. Setting / adjustment 4.1 image related adjustment 4.1.1 adjustmentorder thischaptermainlyexplainstheproceduresforimagerelatedadjustment.Inthefollowing diagram,thesolidlineswitharrowleadtoessentialadjustments,whilethedottedlinesleadto adjustmentstobeper...

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    45641001th rev.1 4-2 / oki data confidential 4.1.2 imagedimensionaladjustment thereareseveraladjustmentitemsintheimagedimensionaladjustment,aslistedbelow. Itemtobeadjusted code in mode 05 image dimensional adjustmentinthecopy/ printer/fax function reproductionratioadjustmentofprimary scanning direct...

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    45641001th rev.1 4-3 / oki data confidential 4.1.3 imagedimensionaladjustmentinthecopy/printer/faxfunction [1] reproduction ratio adjustment of primary scanning direction the reproduction ratio in the primary scanning direction of the printed image can be adjustedasfollows: code function remarks 700...

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    45641001th rev.1 4-4 / oki data confidential 4.2 image quality adjustment (copying function) 4.2.1 automaticgammaadjustment whenthereproductionofgradationisnotappropriate,thegradationreproducibilitycanbe correctedbyperformingthisautomaticgammaadjustment.Incasethegradationreproduction oftheimagecheck...

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    45641001th rev.1 4-5 / oki data confidential 4.2.2 densityadjustment thecenterdensityandthedensityvariationcontrolledbydensityadjustmentkeyscanbe adjustedasfollows. Color mode original mode itemtobeadjusted remarks text/ photo text photo custom mode black 7114 7115 7116 7134 manual density mode cent...

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    45641001th rev.1 4-6 / oki data confidential 4.2.3 gammabalanceadjustment thedensityadjustmentattheblackmodeisperformedbyselectingitsdensityareafromthe following:lowdensity,mediumdensityandhighdensity. Color mode original mode itemtobeadjusted remarks text/ photo text photo custom mode black 7190-0 ...

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    45641001th rev.1 4-7 / oki data confidential 4.2.4 backgroundadjustment thedensityofthebackgroundcanbeadjustedasfollows. Color mode original mode remarks text/ photo text photo custom mode black 7100 7101 7102 7106 thelargerthevalueis,thedarkerthebackground becomes. Acceptablevalues:0to255(default:1...

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    45641001th rev.1 4-8/ oki data confidential 4.2.6 sharpnessadjustment ifyouwanttomakecopyimageslooksofterorsharper,performthefollowingadjustment.The adjustmentcanbemadeforeachoftheoriginalmodesindependently. Code color mode original mode contents 7056 black text/photo thelargerthevalueis,thesharpert...

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    45641001th rev.1 4-9 / oki data confidential 4.2.8 adjustmentofsmudged/fainttext the smudge/faint text at a black mode can be set at the following codes. Color mode original mode itemtobeadjusted remarks text/ photo text custom mode black 7097 7098 7252 adjustmentof smudged/ faint text whenthevalued...

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    45641001th rev.1 4-10 / oki data confidential 4.2.10 backgroundoffsettingadjustmentforradf(commonforcopy,scanandfax) thebackgroundlevelforscanningoriginalswiththeradfisadjustedwhenthebackground fogging at the scanning of a manually-set original and an original used with the radf is different.Thisist...

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    45641001th rev.1 4-11 / oki data confidential 4.3 image quality adjustment (printing function) 4.3.1 gammabalanceadjustment(blackmode) thegammabalanceisadjustedbyadjustingthedensityattheblackmode.Theadjustmentis performedbyselectingitsdensityareafromthefollowing:lowdensity,mediumdensity,andhigh dens...

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    45641001th rev.1 4-12 / oki data confidential 4.3.2 upper limit value in the toner saving mode theupperlimitvalueofthedensitywhen“tonersave”isselectedinthecustomtabofthe printerdrivercanbeadjusted. Color ps pcl xps 1200dpi remarks black mode 7307-0 7307-1 7307-2 7302 thesmallerthevalueis,thelightert...

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    45641001th rev.1 4-13 / oki data confidential 4.3.4 densityadjustmentofgraphiclines(1200dpi) thisadjustmentisavailableregardlessofwhether“distinguishthinlines”oftheprinterdriveris selected or not. Color mode code remarks black 8242-0 the density of the line in black in the line density range specifi...

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    45641001th rev.1 4-14 / oki data confidential 4.4 image quality adjustment (scanning function) 4.4.1 gammabalanceadjustment thegammabalanceattheblackmodeisadjustedbyadjustingthedensity.Theadjustmentis performedbyselectingitsdensityareafromthefollowing:lowdensity,mediumdensityandhigh density. Black g...

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    45641001th rev.1 4-15 / oki data confidential 4.4.2 densityadjustment adjuststhecenterdensity. Color mode original mode item to be adjusted remarks text/ photo text photo custom mode color 8339 8340 8341 8380 manual density center value thelargerthevalueis,the darker the image becomes. Acceptable va...

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    45641001th rev.1 4-16 / oki data confidential 4.4.3 backgroundadjustment(colormode) theadjustmentlevelofbackgroundcentervalueisadjusted.Thecontrolvalueofbackground adjustmentbuttonisautomaticallyadjustedtothesamelevelastheadjustedcentervalue. Forexample,whenthecontrolvalueofbackgroundadjustmentkeyra...

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    45641001th rev.1 4-17 / oki data confidential 4.4.5 judgment threshold for acs (common for copy and network scan) thejudgmentlevelisadjustedfortheautomaticidentificationofwhethertheoriginalsetonthe glassisblackorcolor.Namely,thisistoadjustthejudgmentlevelusedwhen“autocolor”is selectedatcolormodes.Th...

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    45641001th rev.1 4-18/ oki data confidential 4.4.7 fineadjustmentofblackdensity thedensityofblacksideonscannedimageisadjustedatcolor-scanning. Code original mode remarks 8314 text/photo thelargerthevalueis,theblacksideoftheimagebecomes darker. Acceptable values: 0 to 4 (default: 1) 8315 text thelarg...

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    45641001th rev.1 4-19 / oki data confidential 4.4.9 adjustmentofsaturation thesaturationofthescannedimageisadjustedforcolor-scanning. Code original mode remarks 8324 text/photo thelargerthevalueis,thebrightertheimagebecomes.The smallerthevalueis,thedullertheimagebecomes. Acceptablevalues:0to255(defa...

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    45641001th rev.1 4-20 / oki data confidential 4.4.11 adjustmentofthecapacityandimagequalityofslimpdf thecompressionqualityortheresolutionisadjustedtoreducethefilecapacityofaslimpdfor improveitsquality. Code itemtobeadjusted remarks 9104 compressionqualityof slimpdf background processing thesmallerth...

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    45641001th rev.1 4-21 / oki data confidential 4.4.13 judgmentthresholdadjustmentforblankoriginals(commonforcopyandscan) thejudgmentlevelisadjustedforautomaticidentificationofwhethertheoriginalsetisblankor not.Thisadjustmentismadewhen“omitblankpage”isselectedonthecontrolpanel. Theadjustmentvalueissim...

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    45641001th rev.1 4-22 / oki data confidential 4.4.15 color conversion table selection the color conversion table for each original mode at color scanning can be selected as follows. Code original mode itemtobeadjusted remarks 8305 text/photo color conversion table 0: color conversion for text or pho...

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    45641001th rev.1 4-23 / oki data confidential 4.5 image quality adjustment (fax function) 4.5.1 densityadjustment thecenterdensityandthedensityvariationcontrolledbydensityadjustmentkeyscanbeadjusted as follows. Color mode original mode item to be adjusted remarks text/ photo text * photo black 7533 ...

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    45641001th rev.1 4-24 / oki data confidential 4.5.2 backgroundoffsettingadjustmentforradf(commonforcopy,scanandfax) thebackgroundlevelforscanningoriginalswiththeradfisadjustedwhenthebackground fogging at the scanning of a manually-set original and an original used with the radf is different.Thisisto...

  • Page 84

    45641001th rev.1 5-1 / oki data confidential 5. Error code and troubleshooting 5.1 general descriptions thischapterexplainstheproceduresforsolvingtroublesoccurringintheequipment. Whenatroubleoccurs,checkifanerrorcodeisdisplayedonthelcdscreenofthecontrol panelfirst.Ifdisplayed,referto“p.5-4“5.2error...

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    45641001th rev.1 5-2 / oki data confidential 5.1.2 collection of debug logs with a usb device [1] general description thepurposeofcollectingthedebuglogsistoacquiretheinformationforanalyzingproblems whichoccurredduringthemfp’soperation.Insuchacase,youcancollectthedebuglogsby inserting a usb device in...

  • Page 86

    45641001th rev.1 5-3 / oki data confidential notes: • donotremovetheusbdevicewhiletheledinthemfpisblinking. • iftheleddoesnotstartblinkingaftertheusbdeviceisinsertedandafewminutes havepassed,trytheprocedurefromstep1again. • ifthereisnobeepingaftertheledstartsblinking(about20minutes),tryprocedure fro...

  • Page 87

    45641001th rev.1 5-4 / oki data confidential 5.2 error code list thefollowingerrorcodesisdisplayedattheupperrightofthescreenwhenthe“clearpaper” or“callservice”symbolisblinking. Notes: fortheerrorcodesnotdescribedinthisguide,refertothehardwareguide. 5.2.1 jam error code classification contents troubl...

  • Page 88

    45641001th rev.1 5-5 / oki data confidential 5.2.2 service call error code classification contents troubleshooting cb30 finisher related service call stacker motor abnormality p. 5-32 cb40 rear alignment hp abnormality p. 5-32 cb50 stapler motor hp abnormality p. 5-33 cc03 download abnormality p. 5-...

  • Page 89

    45641001th rev.1 5-6 / oki data confidential error code classification contents troubleshooting f101_5 other service call partition mount error: the hdd cannot be connected (mounted)causedbydamagetothe“/registration” partition. P.5-48 f101_6 partition mount error: the hdd cannot be connected (mounte...

  • Page 90

    45641001th rev.1 5-7 / oki data confidential error code classification contents troubleshooting f113 communication related service call scanner software error p.5-42 f114 scanner cpu exception p.5-42 f120 other service call database abnormality: database is not operating normally. P. 5-61 f121 datab...

  • Page 91

    45641001th rev.1 5-8/ oki data confidential 5.2.3 errorininternetfax/scanningfunction 1.Internetfaxrelatederror error code classification troubleshooting 1c10 system access abnormality p. 5-67 1c11 insufficient memory p. 5-67 1c12 message reception error p. 5-67 1c13 message transmission error p. 5-...

  • Page 92

    45641001th rev.1 5-9 / oki data confidential 2. Rfc related error error code message displayed in the webpagescreen contents troubleshooting 2500 syntaxerror,command unrecognized host name error (rfc: 500) destination mail address error (rfc: 500) terminal mail address error (rfc: 500) p. 5-69 2501 ...

  • Page 93

    45641001th rev.1 5-10 / oki data confidential 3. Electronic filing related error error code message displayed in the webpagescreen contents troubleshooting 2b11 job status failed. Job status abnormality p. 5-69 2b20 failed to access file. File library function error p. 5-69 2b30 insufficient disk sp...

  • Page 94

    45641001th rev.1 5-11 / oki data confidential 4. Remote scanning related error error code message displayed in the webpagescreen contents troubleshooting 2a20 failedtoacquireresource system management module resource acquiringfailure p. 5-70 2a31 wsscanfunctionisnot available disabledwsscan p. 5-70 ...

  • Page 95

    45641001th rev.1 5-12 / oki data confidential 5. E-mail related error error code message displayed in the webpagescreen contents troubleshooting 2c10 illegal job status system access abnormality p. 5-71 2c11 not enough memory insufficient memory p. 5-71 2c12 illegal job status message reception erro...

  • Page 96

    45641001th rev.1 5-13 / oki data confidential 6. File sharing related error error code message displayed in the webpagescreen contents troubleshooting 2d10 illegal job status system access abnormality p. 5-73 2d11 not enough memory insufficient memory p. 5-73 2d12 illegal job status message receptio...

  • Page 97

    45641001th rev.1 5-14 / oki data confidential error code message displayed in the webpagescreen contents troubleshooting 2da4 sent fax documents in shared folder deleted upon user’srequest. Manualdeletionoftransmittedfax documents completed properly. - 2da5 received fax documents in shared folder de...

  • Page 98

    45641001th rev.1 5-15 / oki data confidential 7. E-mail reception related error error code message displayed in the webpagescreen contents troubleshooting 3a10 mime error has been detected in the received mail. E-mail mime error p. 5-76 3a20 analyze error has been detected in the received mail. E-ma...

  • Page 99

    45641001th rev.1 5-16 / oki data confidential error code message displayed in the webpagescreen contents troubleshooting 3d10 smtp destination error has been detected in the received mail. This mail was deleted. Destination address error p.5-78 3d20 offramp destination limitation error has been dete...

  • Page 100

    45641001th rev.1 5-17 / oki data confidential 5.2.4 printer function error followingcodesaredisplayedattheendoftheusernameontheprintjoblogscreen. Error code contents troubleshooting 4011 printjobcancellation-printjob(copy,listprint,networkprint)isdeleted fromtheprintjobscreen. P. 5-79 4021 printjobp...

  • Page 101

    45641001th rev.1 5-18/ oki data confidential error code contents troubleshooting 4412 double-sign encoding error: a double-sign encoding error occurred because the pdf file is encrypted in a forbidden language or in a language not supported. P.5-80 4611 font download failure (exceeding maximum numbe...

  • Page 102

    45641001th rev.1 5-19 / oki data confidential 5.2.5 webpagerelatederror/communicationerrorwithexternalapplication error code message displayed in the webpagescreen contents troubleshooting 5010 - internalsettingerror:thereisaprintjob, aproofprintjob,aprivateprintjob,a printjobwithoutasetdepartmentco...

  • Page 103

    45641001th rev.1 5-20 / oki data confidential 5.2.6 mfp access error error code message displayed in the webpagescreen contents troubleshooting 6007 failed user login unsuccessfuluserlogintomfp:user authentication cannot be done because connection to the authentication server has failed. P.5-86 6008...

  • Page 104

    45641001th rev.1 5-21 / oki data confidential 5.2.7 maintenance error error code message displayed in the webpagescreen contents troubleshooting 7101 failed to update copier firmware system firmware installation failure p.5-88 7103 failed to update copier main rom engine firmware installation failur...

  • Page 105

    45641001th rev.1 5-22 / oki data confidential 5.2.8 networkerror error code message displayed in the webpagescreen contents troubleshooting 8000 static ipv4 duplicated address detected ipv4 address overlaps. P. 5-93 8011 linklocaladdressofipv6 was duplicated. Linklocaladdressconflict p. 5-93 8012 ma...

  • Page 106

    45641001th rev.1 5-23 / oki data confidential error code message displayed in the webpagescreen contents troubleshooting 8045 peer ip address mismatch ipsec error for peer ip mismatch p.5-98 8046 localipaddressmismatch ipsec error for local ip mismatch p.5-98 8047 localidmismatch ipsec error for loc...

  • Page 107

    45641001th rev.1 5-24 / oki data confidential error code message displayed in the webpagescreen contents troubleshooting 8129 active directory domain - kerberostickethasexpired and cannot be used for authentication activedirectorydomain-kerberos ticket has expired and cannot be used for authenticati...

  • Page 108

    45641001th rev.1 5-25 / oki data confidential 5.2.9 error history inthesettingmode(08-9703),thelatesttwentygroupsoferrordatawillbedisplayed. Display example ea10 99999999 2013 04 14 17 57 32 064 064 2362_1000_0000_0 _xxxxxxxxxx error code total counter yyyy mm dd hh mm ss mmm nnn abcd_efhi_jlop_q _r...

  • Page 109

    45641001th rev.1 5-26 / oki data confidential o color mode 0: auto color 1: full color 2: black 3: unused 4: twin color copy 5: gray scale 6: unused 7: image smoothing p media type 0: plain 1: thick1 2: thick2 3: thick3 4: thick4 5: thick5 6: thin 7:special1_label1 8:special2_label2 9:special3_trans...

  • Page 110

    45641001th rev.1 5-27 / oki data confidential 5.3 diagnosis and prescription for each error code 5.3.1 check item check item contents sensor check • checkthesensorinthetestmode. • checkthatthereisnodustonthesensor. • checkthattheactuatoriscorrectlyoperated. Connector check • checkthattheconnectorisn...

  • Page 111

    45641001th rev.1 5-28/ oki data confidential 5.3.2 paperjaminfinishersection [ea10] paper not detected classification error content paperjaminfinishersection paper was not detected at the finisher within the set period after the paper was fed by the main unit. Check item measures entrance transport ...

  • Page 112

    45641001th rev.1 5-29 / oki data confidential [ea26] paper transport jam (stop command request) classification error content paperjaminfinishersection mainunitrequestedfinishertostopoperatingwhilefinisherwasfeeding paper. Check item measures transport path ifthereispaperinthepapertransportpath,remov...

  • Page 113

    45641001th rev.1 5-30 / oki data confidential [ea2b] paper transport jam (exit transport sensor) classification error content paperjaminfinishersection paper stayed for longer than set period at exit transport sensor while being transported in finisher transport path. Check item measures transport p...

  • Page 114

    45641001th rev.1 5-31 / oki data confidential [ea40] side cover open jam classification error content paperjaminfinishersection jam occurred because finisher’s side cover was opened while finisher was transporting paper. Check item measures transport path ifthereispaperinthepapertransportpath,remove...

  • Page 115

    45641001th rev.1 5-32 / oki data confidential 5.3.3 finisher related service call [cb30] stacker motor abnormality *if[eaf8]occurstwotimesconsecutively,itbecomesa[cb30]error. Classification error content finisher related service call stacker motor position detection error check item measures stack h...

  • Page 116

    45641001th rev.1 5-33 / oki data confidential [cb50] stapler motor hp abnormality *if[eaf2]occurstwotimesconsecutively,itbecomesa[cb50]error. Classification error content finisher related service call stapler motor hp abnormality check item measures stapler • connectorcheck(p9-1) • harnesscheck stap...

  • Page 117

    45641001th rev.1 5-34 / oki data confidential [cc91] ejector abnormality *if[eaf3]occurstwotimesconsecutively,itbecomesa[cc91]error. Classification error content finisher related service call ejectorabnormality check item measures ejectorhomepositionsensor • sensorcheck(s7) • connectorcheck(p7-16) •...

  • Page 118

    45641001th rev.1 5-35 / oki data confidential [cc96] lever path hp abnormality *if[eaf5]occurstwotimesconsecutively,itbecomesa[cc96]error. Classification error content finisher related service call leverpathhpabnormality check item measures leverpathhomeposition sensor • sensorcheck(s15) • connector...

  • Page 119

    45641001th rev.1 5-36 / oki data confidential [eaf2] stapler motor hp abnormality classification error content finisher related service call stapler motor hp abnormality check item measures stapler • connectorcheck(p9-1) • harnesscheck stapler motor • motorcheck(m9) • connectorcheck(p9-1) • harnessc...

  • Page 120

    45641001th rev.1 5-37 / oki data confidential [eaf4] paper support hp abnormality classification error content finisher related service call paper support hp abnormality check item measures paper support home position sensor • sensorcheck(s6) • connectorcheck(p7-13) • harnesscheck paper support moto...

  • Page 121

    45641001th rev.1 5-38/ oki data confidential [eaf6] front alignment hp abnormality classification error content finisher related service call front alignment hp abnormality check item measures front alignment plate home position sensor • sensorcheck(s4) • connectorcheck(p8-3) • harnesscheck front al...

  • Page 122

    45641001th rev.1 5-39 / oki data confidential [eaf8] stacker motor position detection error classification error content finisher related service call stacker motor position detection error check item measures stack home position sensor • sensorcheck(s9) • connectorcheck(p7-11) • harnesscheck stacke...

  • Page 123

    45641001th rev.1 5-40 / oki data confidential 5.3.4 communication related service call [f070] communication error between sys board and pu board classification error content communication related service call communication error between sys board and pu board check item measures error code • turnthe...

  • Page 124

    45641001th rev.1 5-41 / oki data confidential proce- dure check item measures 3 board check • checkiftheconnectorcn118,cn119onthesysboardandthe connectorcuif0,cuif1onthepuboardarecompletelyinserted. • checkiftheconnectorpinbetweenthesysboard(connectorcn118, cn119)andthepuboard(connectorcuif0,cuif1)i...

  • Page 125

    45641001th rev.1 5-42 / oki data confidential 5.3.5 scanner related service call [f112] communication error between system-cpu and scanner-cpu detected by scanner-cpu [f113] scanner software error [f114] scanner cpu exception classification error content scanner related service call [f112] communica...

  • Page 126

    45641001th rev.1 5-43 / oki data confidential 5.3.6 circuit related service call [f090] sram abnormality on the sys board classification contents circuit related service call sram abnormality on the sys board check item measure sram check the connection of sram 1. Turnthepoweroff,andstartupthesettin...

  • Page 127

    45641001th rev.1 5-44 / oki data confidential 5.3.7 other service call [f100_0] hdd format error (operation failure of key data) classification contents other service call hdd format error: operation of hdd key data fails. Check item measures setting reboottheequipment. Ifitcannotberecovered,reinsta...

  • Page 128

    45641001th rev.1 5-45 / oki data confidential [f100_2] hdd format error (hdd encryption key data damaged - both boards) classification contents other service call hdd format error: encryption key data of both the sys board and the sram board for the sys board are damaged. Check item measures encrypt...

  • Page 129

    45641001th rev.1 5-46 / oki data confidential [f101_0] hdd connection error (hdd connection cannot be detected.) [f101_1] root partition mount error (hdd formatting fails.) [f101_2][f101_3] partition mount error (the hdd cannot be connected (mounted) caused by damage to areas other than those descri...

  • Page 130

    45641001th rev.1 5-47 / oki data confidential [f101_4] partition mount error (the hdd cannot be connected (mounted) caused by damage to the “/work” partition.) classification contents other service call hdd unmounted: connection of hdd cannot be detected. Sub-code4:partitionmounterror(the“/work”part...

  • Page 131

    45641001th rev.1 5-48/ oki data confidential [f101_5] partition mount error (the hdd cannot be connected (mounted) caused by damage to the “/registration” partition.) classification contents other service call hdd unmounted: connection of hdd cannot be detected. Sub-code5:partitionmounterror(the“/re...

  • Page 132

    45641001th rev.1 5-49 / oki data confidential [f101_6] partition mount error (the hdd cannot be connected (mounted) caused by damage to the “/backup” partition.) classification contents other service call hdd unmounted: connection of hdd cannot be detected. Sub-code6:partitionmounterror(the“/backup”...

  • Page 133

    45641001th rev.1 5-50 / oki data confidential [f101_7] partition mount error (the hdd cannot be connected (mounted) caused by damage to the “/imagedata” partition.) classification contents other service call hdd unmounted: connection of hdd cannot be detected. Sub-code7:partitionmounterror(the“/imag...

  • Page 134

    45641001th rev.1 5-51 / oki data confidential [f101_8] partition mount error (the hdd cannot be connected (mounted) caused by damage to the “/storage” partition.) classification contents other service call hdd unmounted: connection of hdd cannot be detected. Sub-code8:partitionmounterror(the“/storag...

  • Page 135

    45641001th rev.1 5-52 / oki data confidential [f101_9] partition mount error (the hdd cannot be connected (mounted) caused by damage to the “/encryption” partition.) classification contents other service call hdd unmounted: connection of hdd cannot be detected. Sub-code9:partitionmounterror(the“/enc...

  • Page 136

    45641001th rev.1 5-53 / oki data confidential [f102] hdd start error [f103] hdd transfer time-out [f104] hdd data error [f105] hdd other error classification contents other service call hddstarterror:hddcannotbecome“ready”state. Hdd transfer time-out: reading/writing cannot be performed in the speci...

  • Page 137

    45641001th rev.1 5-54 / oki data confidential [f106_1] adi-hdd error: hdd type detection error classification error item other service call adi-hdd error: hdd type detection fails. Check item measures setting iftheerrorisnotrecoveredafterrebootingtheequipmentorno abnormalityisfoundonanycheckitemsfor...

  • Page 138

    45641001th rev.1 5-55 / oki data confidential [f106_3] adi-hdd error: adi authentication admin password generation error classification error item other service call adi-hdd error: the generation of adi authentication admin password fails. Check item measures setting reinstall the system firmware. R...

  • Page 139

    45641001th rev.1 5-56 / oki data confidential [f109_0] key consistency error (consistency check operation error) classification contents other service call keyconsistencyerror-keyconsistencycheckoneachkeydatafails. Check item measures setting reboottheequipment. Ifitcannotberecovered,reinstallthesof...

  • Page 140

    45641001th rev.1 5-57 / oki data confidential [f109_3] key consistency error (hdd encryption parameter damage) classification contents other service call keyconsistencyerror-parameterusedforhddpartitionencryptionare damaged. Check item measures encryption key status confirmation checkthemessagedispl...

  • Page 141

    45641001th rev.1 5-58/ oki data confidential [f109_4] key consistency error (license data damage) classification contents other service call keyconsistencyerror-thelicensedataaredamaged. Check item measures encryption key status confirmation checkthemessagedisplayedby[3]+[c]+[power] →5.Keybackup res...

  • Page 142

    45641001th rev.1 5-59 / oki data confidential [f109_5] key consistency error (encryption key for adi-hdd is damaged) classification contents other service call keyconsistencyerror-encryptionkeyforadi-hddisdamaged. Check item measures encryption key status confirmation checkthemessagedisplayedby[3]+[...

  • Page 143

    45641001th rev.1 5-60 / oki data confidential sramkey status fromkey status measure keymismatch keymismatch recover the encryption key on the sys board. (transfer the license from sys- sram to sys-from.) p.6-18“6.2.4precautionsandprocedureswhenreplacingthesys board”([c] restore adi key) recover the...

  • Page 144

    45641001th rev.1 5-61 / oki data confidential sramkey status fromkey status measure keynull/ keybroken keynull/ keybroken 1.Createthepartitioninthehdd,andreinstallthesystemsoftware. p.6-13“6.2.3precautionsandprocedureswhenreplacingthe hdd”(performstep3orlaterin“[e]replace/formathdd”) 1. Recover all...

  • Page 145

    45641001th rev.1 5-62 / oki data confidential [f121] database abnormality (user information management database) classification error item other service call loginafterthestartupfailsinanystartingmodebecauseuser management database is corrupted. Check item measures setting 1.Deletetheloginthefollowi...

  • Page 146

    45641001th rev.1 5-63 / oki data confidential [f130] invalid mac address classification contents other service call invalid mac address check item measures setting comparetheserialnumberoftheequipmentwithanumberdisplayed with08-9601.Iftheyaredifferent,enterthecorrectserialnumberat08- 9601,08-9083. [...

  • Page 147

    45641001th rev.1 5-64 / oki data confidential [f200] data overwrite option (gp-1070) disabled classification contents other service call data overwrite option (gp-1070) disabled check item measures setting performfirmwareinstallation(allfirmware:os,hdd,sys,enginemain firmware,andscannerfirmware)with...

  • Page 148

    45641001th rev.1 5-65 / oki data confidential [f520] operating system start error classification error item other service call the operating system fails to start. Check item measures setting 1. Reboot. 2.Ifithasstillnotrecovered,reinstallthesystemsoftware. 3.Ifitstillpersistsafterstep2,perform[3]+[...

  • Page 149

    45641001th rev.1 5-66 / oki data confidential [f700] overwrite error classification error item other service call overwriting fails. Check item measures setting • ifaservicecalloccursagainafterthereboot,replacethehdd. [f800] date error classification error item other service call theyear2038problem ...

  • Page 150

    45641001th rev.1 5-67 / oki data confidential 5.3.8 errorininternetfax/scanningfunction notes: • whenformattingthehdd([5]+[c]+[power]on → [3] → [1]),alldataintheshared folder,electronicfiling,addressbook,template,etc.Areerased.Backupthesedatabefore the initialization. Note that some of data cannot b...

  • Page 151

    45641001th rev.1 5-68/ oki data confidential [1c63] terminal ip address unset reset the terminal ip address. Turnthepoweroffandthenbackon.Performthejobinerroragain. [1c64] terminal mail address unset reset the terminal mail address. Turnthepoweroffandthenbackon.Performthejobinerroragain. [1c65] smtp...

  • Page 152

    45641001th rev.1 5-69 / oki data confidential [2] rfc related error [2500] host name error (rfc: 500) / destination mail address error (rfc: 500) / terminal mail address error (rfc: 500) [2501] host name error (rfc: 501) / destination mail address error (rfc: 501) / terminal mail address error (rfc:...

  • Page 153

    45641001th rev.1 5-70 / oki data confidential [2b51] list library error check if the function list can be printed. Ifitcanbeprinted,retrythejobinerror. Ifitcannot,replacethemainmemory. Ifitstillcannotbeprinted,initializethehdd([5]+[c]+[power]on → [3] → [1]) [2ba0] invalid box password check if the p...

  • Page 154

    45641001th rev.1 5-71 / oki data confidential [2a60] ws scan user authentication failure • when“1”(ttec’swiadriver)issetfor08-9749andalsowindowsfax&scanisused checkiftheusernamethatyouusedtologinwindowsisanameregisteredasauser. • whenmfppanelorewbscanisusedcheckiftheloginusernameisanameregistered as...

  • Page 155

    45641001th rev.1 5-72 / oki data confidential [2c30] directory creation failure [2c31] file creation failure [2c33] file access failure check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity. [2c40] image conversi...

  • Page 156

    45641001th rev.1 5-73 / oki data confidential [2c6a] host name error (no rfc error) check if there is an illegal character in the device name. Delete the illegal character and reset the appropriate device name. [2c6b] terminal mail address error check the smtp authentication method. Check if there i...

  • Page 157

    45641001th rev.1 5-74 / oki data confidential [2d14] invalid parameter whenatemplateisused,formthetemplateagain. Iftheerrorstilloccurs,turnthepoweroffandthenbackon,andperformthejobagain. [2d15] exceeding the maximum size for file sharing dividethefileinerrorintoseveralfilesandretry.Orretrythejobinas...

  • Page 158

    45641001th rev.1 5-75 / oki data confidential [2d67] ftp service not available check if the setting of ftp service is valid. [2d68] file sharing service not available check if the setting of smb is valid. [2d69] netware service not available check if the netware setting is enabled. [2dc1] power fail...

  • Page 159

    45641001th rev.1 5-76 / oki data confidential [2e40] image conversion abnormality in usb storage turnthepoweroffandthenbackon.Performthejobinerroragain.Replacethemain memoryandthenperformthejobinerroragain. [2e43] encryption failure in usb storage turnthepoweroffandthenbackon.Performthejobinerroraga...

  • Page 160

    45641001th rev.1 5-77 / oki data confidential [3a50] insufficient hdd capacity error these errors occur when the hdd capacity is not sufficient for a temporary concentration of thejobs,etc. Requestthesendertoretransmitafteracertainperiodoftime,ordividethemailintomore than one. Insufficient hdd capac...

  • Page 161

    45641001th rev.1 5-78/ oki data confidential [3c70] power failure error check if the mail is recovered after turning on the power again. Requestthesendertoretransmitthemailifitisnotrecovered. [3c90] offramp fax transmission disable error offramp fax transmission disable error has been detected in th...

  • Page 162

    45641001th rev.1 5-79 / oki data confidential 5.3.9 printer function error [4011] print job cancellation thismessageappearswhendeletingthejobonthescreen. [4021] print job power failure whentherearerunningjobs,performthejobinerroragainafterthecompletionofthe runningjobs. Iftheerrorstilloccurs,turnthe...

  • Page 163

    45641001th rev.1 5-80/ oki data confidential [4213] file storing limitation error thefilestoringfunctionissetto“disabled”.Checkthesettingsoftheequipment. [4214] fax/internet fax transmission limitation error checkthesettingsofthisequipment. [4221] private-print-only error select“privateprint”,andthe...

  • Page 164

    45641001th rev.1 5-81/ oki data confidential [4f10] system abnormality (1) performthejobinerroragain.Iftheerrorstilloccurs,turnthepoweroffandthenback on,andperformthejobagain. (2) collect the debug log with usb device. p.5-2“5.1.2collectionofdebuglogswithausbdevice” (3) initialize hdd. Refertostep3...

  • Page 165

    45641001th rev.1 5-82/ oki data confidential 5.3.10 webpagerelatederror/communicationerrorwithexternalapplication [5010] internal setting error classification error item communication error with external application thereisaprintjob,aproofprintjob,aprivateprintjob,aprintjob withoutasetdepartmentcode...

  • Page 166

    45641001th rev.1 5-83/ oki data confidential [5016] expired ssl certificate classification error item communication error with external application sslcertificateisexpired. Check item measures setting set the correct time. [5017] other ssl certificate related error classification error item communic...

  • Page 167

    45641001th rev.1 5-84/ oki data confidential [501b] no url (host/port) or invalid path classification error item communication error with external application initialurlisinvalid. Check item measures setting setthecorrectinitialurl. [5030] http communication error classification error item communica...

  • Page 168

    45641001th rev.1 5-85/ oki data confidential [5bd0] power failure during restoration classification error item webpagerelatederror check item measures setting • checkifthepowercableisconnectedproperlyandisinserted securely. • checkifthepowervoltageisunstable. • reattempttherestorationofthedatabase(a...

  • Page 169

    45641001th rev.1 5-86/ oki data confidential 5.3.11 mfp access error [6007] unsuccessful user login to mfp classification error item mfp access error user authentication cannot be done because connection to the authentication server has failed. Check item measures setting check if the operating stat...

  • Page 170

    45641001th rev.1 5-87/ oki data confidential [6041] card authentication: card related error classification error item mfp access error card data cannot be obtained correctly. Check item measures setting reattempt scanning. If the error still occurs after reattempting scanning forseveraltimes,carddat...

  • Page 171

    45641001th rev.1 5-88/ oki data confidential 5.3.12 maintenance error [7101] system firmware installation failure [7103] engine firmware installation failure [7105] scanner firmware installation failure [7111] patch installation failure [7113] plug-in installation failure [7115] hdd data installatio...

  • Page 172

    45641001th rev.1 5-89/ oki data confidential [711d] license key returning failure classification error item maintenance error the one-time dongle license fails to be returned to usb device. Check item measures setting return the license to the usb device used for installing the license. Check that t...

  • Page 173

    45641001th rev.1 5-90 / oki data confidential [71ac] file save error during certificate acquisition from scep server classification error item maintenance error filesaveerroroccurredduringcertificateacquisitionfromscepserver. Check item measures setting file saving failed for some reason. If the err...

  • Page 174

    45641001th rev.1 5-91 / oki data confidential [7265] su recovery installation failure classification error item maintenance error su recovery installation failure check item measures setting su recovery installation failed. Reinstall the firmware. [7267] pu firmware installation failure classificati...

  • Page 175

    45641001th rev.1 5-92 / oki data confidential [7271] duplex installation failure classification error item maintenance error duplex installation failure check item measures setting duplex installation failed. Reinstall the firmware..

  • Page 176

    45641001th rev.1 5-93 / oki data confidential 5.3.13 network error [8000] static ipv4 address conflict classification error item network error ipv4 address overlaps. Check item measures setting check if the same ip address is not used by other machine. [8011] linklocal address conflict classificatio...

  • Page 177

    45641001th rev.1 5-94 / oki data confidential [8023] can not contact authentication server/switch classification error item network error failed in connection to authentication server and switch. Check item measures setting check connectivity to switch or server. [8024] certificate verification fail...

  • Page 178

    45641001th rev.1 5-95 / oki data confidential [8034] ikev1 invalid certificate classification error item network error ipsec error if invalid certificate uploaded check item measures setting check the ca and user certificate in mfp and peer machine. [8035] ikev1 certificate not supported classificat...

  • Page 179

    45641001th rev.1 5-96 / oki data confidential [8039] ikev1 invalid signature classification error item network error ipsec error for invalid signaturer for certificate check item measures setting mismatchinsignaturepayload(macoriv). Check the ca and user certificate in mfp and peer machine. [803a] i...

  • Page 180

    45641001th rev.1 5-97 / oki data confidential [803e] ikev2 isakmp sa unavialable classification error item network error ipsecerrorifisakmpsaisnotcreatedofdestroyedduetosome uncertain condition check item measures setting restart ipsec service on peer and retry. [803f] ikev2 cryptographic operation ...

  • Page 181

    45641001th rev.1 5-98/ oki data confidential [8043] ipsec ike version mismatch classification error item network error ipsec error if ike version is not matching check item measures setting mismatchinikeversion. Checktheikeversioninmfpandpeer. [8044] ipsec encaptulation mismatch classification error...

  • Page 182

    45641001th rev.1 5-99 / oki data confidential [8049] ipsec remote ip mismatch classification error item network error ipsec error for remote ip mismatch check item measures setting remote traffic selector mismatch. Check the source address/port in ipsec filter. [804a] ipsec ike timeout classificatio...

  • Page 183

    45641001th rev.1 5-100 / oki data confidential [8069] invalid tsig/sig(0) key file classification error item network error this message is displayed when the key file for sig(0) or tsig is invalid. Check item measures setting verifythetsig/sig(0)keyfilesused. [8101] wireless association with access ...

  • Page 184

    45641001th rev.1 5-101 / oki data confidential [8122] domain - invalid username or password classification error item network error the user name or password of the domain authentication is not valid and the user cannot log on. Check item measures setting check if the user name or password is correc...

  • Page 185

    45641001th rev.1 5-102 / oki data confidential [8127] domain - invalid logon hours for the user classification error item network error the user log-on time is invalid at domain authentication and the user cannot log-on. Check item measures setting checkthelog-ontimesettingoftheuseraccountin“actived...

  • Page 186

    45641001th rev.1 5-103 / oki data confidential 5.4 other errors 5.4.1 equipmentoperationdisabledaftertheinstallationofoption(s) check if the optional board is installed properly. 5.4.2 wirelesslanconnectiondisabled theconnectionstateandsettingsofthewirelesslancanbecheckedwith[userfunctions] → [admin...

  • Page 187

    45641001th rev.1 6-1 / oki data confidential 6. Replacement of pc boards/hdd 6.1 removal and installation of pc boards/hdd refer to the hardware guide for the removal and installation procedures of the pc boards other thanthesysboard,hdd,andsramboard. Notes: whenthepcboard/hddisreplaced,refertothere...

  • Page 188

    45641001th rev.1 6-2 / oki data confidential (3) open the front cover and remove two screws. Fig.6-5 (4) release 2 latches. Asshowninthefigure,insertaflatheadscrewdriverintothegrooveandpushitinthe direction of the arrow to release the latches. Notes: whenusingtools,besurenottoputyourfaceandhandsinth...

  • Page 189

    45641001th rev.1 6-3 / oki data confidential (5) release 2 latches. Asshowninthefigure,insertaflatheadscrewdriverintothegrooveandpushitinthe direction of the arrow to release the latches. Notes: whenusingtools,besurenottoputyourfaceandhandsinthedirectioninwhichforcewill beapplied;otherwisethiscouldr...

  • Page 190

    45641001th rev.1 6-4 / oki data confidential (7) pullthebottomofthecoveroutward,releasethelatch,andremovethecover. Fig.6-10 6.1.2 sys board cover (1) take off the right side cover. p.6-1“6.1.1rightsidecover” (2) remove15screws,andtakeoffthesysboardcover. Fig.6-11.

  • Page 191

    45641001th rev.1 6-5 / oki data confidential 6.1.3 sys board (1) take off the right side cover. p.6-1“6.1.1rightsidecover” (2) take off the sys board cover. p.6-4“6.1.2sysboardcover” (3) take off the fax unit if it’s installed. p.6-9“6.1.6faxunit” (4) unplugalltheconnectorsandcableconnectedtothes...

  • Page 192

    45641001th rev.1 6-6 / oki data confidential (6) remove8screws,andthentakeoffthesysboard. Notes: whenremovingthesysboard,donotapplypressuretotheheatsink,memoryorsram board by holding them too firmly. Fig.6-14 6.1.4 hard disk (hdd) (1) take off the right side cover. p.6-1“6.1.1rightsidecover” (2) ta...

  • Page 193

    45641001th rev.1 6-7 / oki data confidential (5) remove 3 screws. Fig.6-16 (6) remove 4 screws and take off the hard disk. Fig.6-17.

  • Page 194

    45641001th rev.1 6-8/ oki data confidential 6.1.5 sram board (1) take off the right side cover. p.6-1“6.1.1rightsidecover” (2) take off the sys board cover. p.6-4“6.1.2sysboardcover” (3) take off the fax unit if it’s installed. p.6-9“6.1.6faxunit” (4) release 2 latches and take off the sram board...

  • Page 195

    45641001th rev.1 6-9 / oki data confidential 6.1.6 faxunit (1) take off the right side cover. p.6-1“6.1.1rightsidecover” (2) take off the sys board cover. p.6-4“6.1.2sysboardcover” (3) remove 2 screws. Fig.6-20 (4) unplug the connectors and cable connected to the sys board. Fig.6-21 (5) remove2scr...

  • Page 196

    45641001th rev.1 6-10 / oki data confidential 6.2 precautions, procedures and settings for replacing pc boards and hdd 6.2.1 precautions when replacing pc boards • theidforeachequipmentisregisteredonthepuboard,thesysboardandsuboard.So,if theirreplacementisrequired,besuretoreplaceonlyoneboardatatime....

  • Page 197

    45641001th rev.1 6-11 / oki data confidential 6.2.2 hdd fault diagnosis thiscodedisplaysthehddoperationhistory,whichisrecordedinthehdd,onthecontrol panel. Hdd failure can be diagnosed or predicted with the information displayed. 1. Display thefollowingscreenisdisplayedwithsettingcode08-9065.Youcanal...

  • Page 198

    45641001th rev.1 6-12 / oki data confidential 3.Id=05andc5 id name description remarkd 05 re-allocated sector count the number of sectors reassigned this value tends to increase at hdd failure. C5 current pending sector count the number of candidate sectors to be reassigned this value tends to incre...

  • Page 199

    45641001th rev.1 6-13 / oki data confidential 6.2.3 precautions and procedures when replacing the hdd notes: • whenthehddisreplaced,itisnecessarytobackupthedatainthehddbeforereplacing and to recover them after replacing. • tomaintainthesecurity,askuserstoperformthebackup/restoreforusers’data/informa...

  • Page 200

    45641001th rev.1 6-14 / oki data confidential [a] back up in hdd ask the user (machine administrator) to back up the data in the hdd. Refer to the table belowforthetypeofdata,availabilityandmethodofbackup. Type of data in hdd availability backup method image data in the e-filing available archivethe...

  • Page 201

    45641001th rev.1 6-15 / oki data confidential [d] erase hdd in case of the adi-hdd: (1) turnthepoweronwhilepressing[4]andthe[clear]buttonsimultaneously. (2) keyin[1]toselect“1:revertfactoryinstallstatushdd.”andthenpressthe[start] button. (3) turn the power off. [e] replace / format hdd (1) confirm t...

  • Page 202

    45641001th rev.1 6-16 / oki data confidential [f] reset user’s setting items and restore data/information ask the user (machine administrator) to reset the user’s setting items and to restore data or information. Refer to the following for the reset and restore: items to reset/restore method printer...

  • Page 203

    45641001th rev.1 6-17 / oki data confidential [i] adjust image quality (1) startupwiththeadjustmentmode(05). (2) enterthepassword,andthenpressthe[ok]button. (ifthepasswordisnotsetforservice,pressthe[enter]buttonwithoutentering anything.) (3) perform“automaticgammaadjustment”(05-7165). p.4-4“4.2.1au...

  • Page 204

    45641001th rev.1 6-18/ oki data confidential 6.2.4 precautions and procedures when replacing the sys board a procedure for sys board replacement is shown below. [c] restore adi key start [a] return license [d] restore encryption key [g] reinstall license [f] update firmware version [h] check firmwar...

  • Page 205

    45641001th rev.1 6-19 / oki data confidential (7) after10to40secondspasses,thescreenfornotifyingthesuccessofperformanceis displayed. Thenpressthe[ok]button.Ifthisscreenisnotdisplayedorthescreenfornotifying thefailureofperformanceisdisplayed,quitthisoperationbypressingthe[no]/[close] button.Then,chec...

  • Page 206

    45641001th rev.1 6-20 / oki data confidential [d] restore encryption key notes: ifturningthepoweronwhilepressing[3]andthe[clear]buttonsimultaneouslyor restoringthekeyisnotpossible,updatethesystemfirmwareusingthedownloadjig,and then perform this procedure again. p.8-20“8.4firmwareupdatingwithpwa-dwn...

  • Page 207

    45641001th rev.1 6-21 / oki data confidential [g] reinstall license ifthelicensewasreturnedin“[a]returnlicense”,reinstallitwiththefollowingprocedure. (1) turnthepoweronwhilepressing[0]and[8]simultaneously. (2) enterthepassword,andthenpressthe[ok]button. (ifthepasswordisnotsetforservice,pressthe[ente...

  • Page 208

    45641001th rev.1 6-22 / oki data confidential 6.2.5 precautions and procedure when replacing the sram board (for the sys board) notes: do not replace the hdd and the sram board (for the sys board) together. Be careful not to damage the board when replacing the sram board. A procedure for replacing t...

  • Page 209

    45641001th rev.1 6-23 / oki data confidential [a] backup sram notes: if“[a]backupsram”fails,proceedto“[b]returnlicense”. If“[a]backupsram”succeeds,proceedto“[c]replacesramboard”. (1) turnthepoweronwhilepressing[6]andthe[clear]buttonsimultaneously. (2) when“sramclearmode”appearsonthelcd,keyin[0]tosel...

  • Page 210

    45641001th rev.1 6-24 / oki data confidential [c] replace sram board (1) confirm that the power is turned off. (2) take off the fax unit (gd-1340) if it is installed. (3) replace the sram board (for the sys board). p.6-8“6.1.5sramboard” [d] clear sram system storage area (1) turnthepoweronwhilepres...

  • Page 211

    45641001th rev.1 6-25 / oki data confidential [g] backup adi key iftheadi-hddisinstalled,followthestepsbelow.Toconfirmthetypeofdevice,startup theequipmentinthe4cmode. (1) turnthepoweronwhilepressing[3]andthe[clear]buttonsimultaneously. (2) enterthepassword,andthenpressthe[ok]button.(ifthepasswordisn...

  • Page 212

    45641001th rev.1 6-26 / oki data confidential [j] initialize sram board (1) startupwiththesettingmode(08). (2) initialize the sram error. 1.When“sramrequiresinitialization”isdisplayedonthelcd,checkthe destination and then press the [start] button. Ifthedestinationisnotcorrect,keyinthecorrectoneandth...

  • Page 213

    45641001th rev.1 6-27 / oki data confidential [l] enable hdd encryption ifthehddencryptionfunctionisused,followtheprocedurebelow. (1) startupwiththesettingmode(08). (2) enterthepassword,andthenpressthe[ok]button. (ifthepasswordisnotsetforservice,pressthe[enter]buttonwithoutentering anything.) (3) en...

  • Page 214

    45641001th rev.1 6-28/ oki data confidential 6.2.6 precautions and procedures when replacing the pu board refer to the hardware guide for the replacement procedure of the pu board. 6.2.7 precautions and procedures when replacing the su board refer to the hardware guide for the replacement procedure ...

  • Page 215

    45641001th rev.1 6-29 / oki data confidential 6.2.9 licensere-registrationusingtheone-timedongle [1] re-registration when the board is replaced the license registered using the one-time dongle can be re-registered only in the same equipment.Whenthesysboardorsramboard(forsysboard)isreplaced,followthe...

  • Page 216

    45641001th rev.1 6-30 / oki data confidential (6) the remove screen is displayed. Then press the [yes] button. Ifthisscreenisnotdisplayed,checkthattheone-timedongleisinstalledinthe equipmentproperly. (7) after10to40secondshavepassed,thescreenfornotifyingthesuccessofthe performanceisdisplayed.Thenpre...

  • Page 217

    45641001th rev.1 6-31 / oki data confidential 6.3 precautions for installation of gp-1070 and disposal of hdd/ board 6.3.1 precautions for installation of gp-1070 wheninstallingthedataoverwriteenabler(gp-1070),performthefollowingsetting: 3c->6. Erase hdd securely : hdd securely erasing this setting ...

  • Page 218

    45641001th rev.1 7-1 / oki data confidential 7. Remote service there are following functions as remote service. 1. Auto supply order automaticallyordersthetonerbyfaxore-mail. 2. Service notification notifiesthestatusoftheequipmenttotheservicetechnicianbye-mailorfax. 7.1 auto supply order 7.1.1 outli...

  • Page 219

    45641001th rev.1 7-2 / oki data confidential (2) touch panel setting each item is set from the auto supply order screen on the touch panel. Enteringthepasswordandcustomerinformationisrequiredbecausethesettingismade from the admin screen. Setting it with the administrator is a must. • basicsetting [a...

  • Page 220

    45641001th rev.1 7-3 / oki data confidential • e-mailinformationofthisequipment(commoninformation) [admin]>[e-mail] from address e-mailaddressofthisequipment(*) from name e-mailusernameofthisequipment * when sending an e-mail, validity of the address is checked. If the address is invalid, it is not ...

  • Page 221

    45641001th rev.1 7-4 / oki data confidential 7.1.3 setting procedure (1) startuptheself-diagnosissettingmode08-9783,andthenchangethesettingvalueto“0”. (2) turnthepoweroff,andthenon. (3) press the [user functions] button to enter the user function screen. (4) press the [admin] button. Fig.7-1 whenthe...

  • Page 222

    45641001th rev.1 7-5 / oki data confidential (7) theservicescreenisdisplayed. Fig. 7-3 (8) pressthe[supplyordersetup]button. Fig. 7-4 (9) press the [order information] button. (10) the order information screen is displayed. Fig. 7-5.

  • Page 223

    45641001th rev.1 7-6 / oki data confidential (11)pressthebuttonsonthescreenoforderinformationtosettherequireditem. [fax]/[mail]/[off] selectthe[fax]orthe[mail]buttonforthetransmittingwayoforder. (http has not been supported yet.) [off]:turnofftheautosupplyorderfunction. [faxnumber] inputthefaxnumber...

  • Page 224

    45641001th rev.1 7-7 / oki data confidential (16)theservicescreenisdisplayed. Fig. 7-7 (17)pressthe[serviceinformation]button. (18)thecustomer/servicetechnicianscreenisdisplayed. Fig. 7-8 (19)pressthebuttonsofthescreenofcustomer/servicetechniciantosettherequired item. Customer [name] input the name ...

  • Page 225

    45641001th rev.1 7-8/ oki data confidential (20)pressthe[ok]buttontoregisterandcompletetheorderinformationsetting. (21)theservicescreenisreturned. Fig. 7-9 (22)pressthe[supplyordersetup]button. Fig. 7-10 (23) press the [toner ordering] button. (24) the toner ordering screen is displayed. Fig. 7-11.

  • Page 226

    45641001th rev.1 7-9 / oki data confidential (25) press the [toner] button. Fig. 7-12 (26) input the order information of toner. [part number] toner number [condition] the order is placed when the number of toner empty reaches the number specified for the condition. [quantity] quantity to be ordered...

  • Page 227

    45641001th rev.1 7-10 / oki data confidential (29)pressthe[close]button. Notes: autosupplyordersettingisalsoavailablefromthefollowingsettingmode(08). Items 08code contents the transmitting way of order [fax]/[mail]/[off] 9750 0:orderedbyfax 1: ordered by e-mail 2: ordered by http 3: off supplier [fa...

  • Page 228

    45641001th rev.1 7-11 / oki data confidential (31)pressthe[servicenotification(deviceinfo)]button. (32)pressthe[on]or[off]buttonin“servicenotification(deviceinfo). Whenthe[off]buttonispressed,allfunctionsrelatedservicenotification(deviceinfo) become ineffective. Fig. 7-14 (33)whenservicenotification...

  • Page 229

    45641001th rev.1 7-12 / oki data confidential set the date and time of the total counter. Thefollowing3itemscanbespecifiedforthedatesetting,andmorethanonedayofthe week also can be selected. • dayoftheweek(morethanonedaycanbeselected.) • notifydate1 • notifydate2 • dayoftheweek([sun]to[sat]buttons) p...

  • Page 230

    45641001th rev.1 7-13 / oki data confidential 7.1.4 order sheet format the sample of order sheet is as follows. (1) fax(thisformatisthesameasthatoftiffimageattachede-mail.) date & time :99-99-'99 99:99 customer name :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx customer address :xxxxxxxxxxxxxxxxxxxxxxxxxxxxx...

  • Page 231

    45641001th rev.1 7-14 / oki data confidential (2) e-mail(tiffimageattachedwiththee-mailisthesameformatwiththatofthefaxorder sheet.) subject:supplyorderform date & time :99-99-'99 99:99 customer name :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx customer address :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx customer t...

  • Page 232

    45641001th rev.1 7-15 / oki data confidential (3) result list order xxxxxxxxx date & time :99-99-'99 99:99 customer name :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx customer address :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx customer tel number :xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx customer e-mail address :xxxxxx...

  • Page 233

    45641001th rev.1 7-16 / oki data confidential quantity: orderquantity toner cartridge: toner cartridge description area: remarks devicedescription: model name (mfp model name) serialnumber: serial number devicefaxnumber: fax number devicee-mailaddress: e-mail address print counter: print count scan ...

  • Page 234

    45641001th rev.1 7-17 / oki data confidential 7.2 service notification 7.2.1 outline this function automatically notifies the status of the equipment to the service technician by e-mailorfax.Thefollowingthreearetheitemstobenotified. • totalcounternotification whenthisfunctioniseffective,itnotifiesea...

  • Page 235

    45641001th rev.1 7-18/ oki data confidential (2) pressthe[service]button. Fig. 7-22 (3) pressthe[servicenotification]button. Fig. 7-23 (4) pressthe[e-mail]or[fax]buttonin“servicenotification”. Whenthe[off]buttonispressed,allfunctionsrelatedservicenotificationbecome ineffective. Fig. 7-24.

  • Page 236

    45641001th rev.1 7-19 / oki data confidential (5) enterthee-mailaddressorfaxnumberofthedestination. Whenpressingthe[e-mail]button,thescreenisswitchedtoafullkeyboard.Then enterthee-mailaddressesandpressthe[ok]button.(maximum3addressescanbe set.) fig. 7-25 pressthe[faxnumber]button,keyinthefaxnumberan...

  • Page 237

    45641001th rev.1 7-20 / oki data confidential (6) press the [on] button to notify or the [off] button not to notify each item for e-mail and fax. Whentotalcounttransmitissettoon,thescreentosetthenotificationdateisdisplayed. Then set the notification date with the following procedure. Fig. 7-27 set t...

  • Page 238

    45641001th rev.1 7-21 / oki data confidential • notifydate1andnotifydate2([date]button) pressing the [date] button sets up to 2 dates on which you wand to send data. * this is not affected by the specified day of the week. Fig. 7-28 keyinthedate(acceptablevalues:0-31)in“notifydate1”or“notifydate2”an...

  • Page 239

    45641001th rev.1 7-22 / oki data confidential (7) pressthe[ok]button.Thesettingcompletes. Notes: servicenotificationsettingisalsoavailablefromthefollowingsettingmode(08). Items 08code contents service notification setting 9793 0: off (invalid) 1:e-mail 2:fax e-mail address 1 9794 maximum 192 letters...

  • Page 240

    45641001th rev.1 7-23 / oki data confidential 7.2.3 items to be notified the items to be notified are shown below. 1. Total counter transmit by e-mail subject:counternotification 3 7 8 11 12 13 15 16 17 18 19 2 4 1 5 6 9 10 14 date : 04/26/2013 12:34 machine model : oki mbxxxx serialnumber : 1234567...

  • Page 241

    45641001th rev.1 7-24 / oki data confidential ① date ② machine model name ③ serial number ④ total counter value ⑤ supplier information ⑥ customer information ⑦ service technician information ⑧ count setting of large-sized paper (fee charging system counter) ⑨ definition setting of large-sized paper ...

  • Page 242

    45641001th rev.1 7-25 / oki data confidential 2. Totalcountertransmitbyfax sheet 1 3 2 4 1 5 6 7 counter notification date : 12/04/14 13:47 machine model : oki mbxxx serial number : 1234567890 total counter : 00004787 customer name : customer_name customer address : customer_address customer tel num...

  • Page 243

    45641001th rev.1 7-26 / oki data confidential sheet 3 printer error history date time error code counter date time error code counter 13/04/13 16:44 f110 00000000 08/04/13 16:44 f110 00000000 13/04/12 22:28 f110 00000000 08/04/13 16:44 f110 00000000 13/04/12 22:23 f110 00000000 08/04/13 16:44 f110 0...

  • Page 244

    45641001th rev.1 7-27 / oki data confidential 3. Toner near-empty notification by e-mail subject:tonernear-emptynotification date : 04/26/2013 12:34 machine model : oki mbxxx serialnumber : 1234567890 total counter : 00004787 supplier: name : supplier_name tel number : 1122334455 e-mail : supplier_e...

  • Page 245

    45641001th rev.1 7-28/ oki data confidential 1. Date 2. Machine model name 3. Serial number 4. Total counter value 5. Supplier information 6. Customer information 7. Service technician information 8. Count setting of large-sized paper (fee charging system counter) 9. Definition setting of large-size...

  • Page 246

    45641001th rev.1 7-29 / oki data confidential 4. Tonernear-emptynotificationbyfax sheet 1 1 2 3 4 5 6 7 toner near-empty notification date : 13/04/14 13:47 machine model : oki mbxxx serial number : 1234567890 total counter : 00004787 customer name : customer_name customer address : customer_address ...

  • Page 247

    45641001th rev.1 7-30 / oki data confidential sheet 3 20 21 22 23 24 25 26 27 28 (*1) toner cartridge information color code 1 toner near-empty counter setting 00000000 current 00000000 toner near-empty sensed 1 point of destination 0 used history developer counter 00000056 developer driving time 00...

  • Page 248

    45641001th rev.1 7-31 / oki data confidential 22. Color of toner cartridge 1: black 23. Toner near-empty counter 24. Setting value of toner cartridge rotation time counter 25. Current value of toner cartridge rotation time counter 26. Toner near-empty sensed 27. Destination setting of toner cartridg...

  • Page 249

    45641001th rev.1 7-32 / oki data confidential 5. Service call transmit subject:servicecallnotification 12 4 5 6 1 2 3 7 8 9 10 11 date: 04/14/2013 13:47 machine name: oki mbxxx serialnumber:1234567890 function: printer severity: error errorcode: xxxx message: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx...

  • Page 250

    45641001th rev.1 7-33 / oki data confidential ① date(whenanerroroccurs) ② machine model name ③ serial number ④ function:fixedat“printer” ⑤ severity:fixedat“error” ⑥ error code ⑦ error message: the content of error is displayed. ⑧ supplier information ⑨ customer information ⑩ service technician infor...

  • Page 251

    45641001th rev.1 8-1/ oki data confidential 8. Firmware updating 8.1 overview whenyouwanttoupdatethefirmwaretothelatestoneortheequipmentbecomesinoperable duetosomedefectinthefirmware,updatingcanbeperformedasfollows. Equipment firmware updating method system firmware usb device downloadjig (pwa-dwnld...

  • Page 252

    45641001th rev.1 8-2/ oki data confidential b. Fig.8-2 b system firmware p.8-23 c. Fig.8-3 c faxfirmware(gd-1340) p.8-26 notes: • writtenfirmwarevariesdependingonthekindsoftheboardsprovidedasserviceparts.For updating,onlytheminimumfirmwareisinstalledonthesystemcontrolpcboard,logicpc board,andscannin...

  • Page 253

    45641001th rev.1 8-3/ oki data confidential 8.2 firmware updating with usb device toupdatefirmware,storeupdateprogramandfirmwaredatafilesintheusbdevice. Theupdateprogramis“signatures.Sig”,anditneedstobestoredintheusbdevice.Itis necessary for updating firmware except that of the system firmware. Fort...

  • Page 254

    45641001th rev.1 8-4/ oki data confidential important: • onlytheusbdeviceswhichmeetthefollowingconditionsshouldbeusedforupdating.Be careful since updating with any device other than the above is never guaranteed. - acombinationusbdevicewithaflashmemory(tobeconnecteddirectlytotheusbport) and its capa...

  • Page 255

    45641001th rev.1 8-5/ oki data confidential 8.2.2 updateprocedure important: • thefilesystemofusbdeviceshouldbeformattedinthefatorfat32format.Becareful since the devices formatted in ntfs or other format will not be able to be operated. The file system can be confirmed on the device properties in ap...

  • Page 257

    45641001th rev.1 8-7/ oki data confidential notes: • thedisplayofitemsonthisscreenvariesdependingonthetypesofdatawritten on the usb device. Each item is displayed only when each data file is written on the usb device in the following conditions. Item condition 1.Systemfirmware (os data) o290sf0wxxxx...

  • Page 258

    45641001th rev.1 8-8/ oki data confidential (7) press the [start] button. Updatingstartsandtheprocessingstatusisdisplayedonthelcdscreen. Status display during update status display when update is completed systemfirmware(osdata) update in progress systemfirmware(osdata) completed enginefirmware upda...

  • Page 259

    45641001th rev.1 8-9/ oki data confidential notes: • “updatefailed.”isdisplayedatthebottomofthelcdscreenwhentheupdating isnotcompletedproperly.“failed”appearsnexttothefaileditemonthestatus display.Eventhoughanupdatefails,donotturnthepoweroffuntilother updatesarefinished.If“updatefailed”appearsattheb...

  • Page 260

    45641001th rev.1 8-10/ oki data confidential • whenapufirmwareupdateerrororsufirmwareupdateerroroccurs,“update failed”or“failed”appearsonthescreenandtheerrornumberanderrormessage appearnexttothemessage.Fordetailsofeacherror,refertothefollowingtables. Pu firmware update error error number error messa...

  • Page 261

    45641001th rev.1 8-11/ oki data confidential (9) pressthe[on/off]buttontoshutdowntheequipment,andthenremovetheusb device. (10) perform the initialization of the updating data. • pressthe[on/off]buttonwhilesimultaneouslyholdingdownthe[0]and[8] buttons. • keyin“9030”,andthenpressthe[start]button. • pr...

  • Page 262

    45641001th rev.1 8-12/ oki data confidential during the update,“update in progress” is displayed on the right of each item. After it is completed,“completed” is displayed there. Example screens of the system firmware updateareasfollows,andthesearethesameforotherfirmware. Firmware update mode system ...

  • Page 263

    45641001th rev.1 8-13/ oki data confidential 8.3 patch updating with usb device system firmware and system software can be updated in a shorter time than normal update using the data file for the patch update. Notes: whenperformingtheupdate,usethelatestprogram. 8.3.1 firmwaretypeanddatafilenameforpa...

  • Page 264

    45641001th rev.1 8-14/ oki data confidential important: • onlytheusbdeviceswhichmeetthefollowingconditionsshouldbeusedforupdating.Be careful since updating with any device other than the above is never guaranteed. - acombinationusbdevicewithaflashmemory(tobeconnecteddirectlytotheusbport) and its cap...

  • Page 265

    45641001th rev.1 8-15/ oki data confidential 8.3.2 updateprocedure important: • thefilesystemofusbdeviceshouldbeformattedinthefatorfat32format.Becareful since the devices formatted in ntfs or other format will not be able to be operated. The file system can be confirmed on the device properties in a...

  • Page 267

    45641001th rev.1 8-17/ oki data confidential notes: • thedisplayofitemsonthisscreenvariesdependingonthetypesofdatawritten on the usb device. Each item is displayed only when each data file is written on the usb device in the following conditions. Item condition 1.Systemfirmware(osdata) o290sfpwxxxx....

  • Page 268

    45641001th rev.1 8-18/ oki data confidential (7) press the [start] button. Updatingstartsandtheprocessingstatusisdisplayedonthelcdscreen. Thefollowscreenshowsthedisplaywhenselecting“1.Systemfirmware(os data)”intheupdateselectionmenu.“updateinprogress”isdisplayedontherightside oftheselecteditem,andth...

  • Page 269

    45641001th rev.1 8-19/ oki data confidential notes: • “updatefailed.”isdisplayedatthebottomofthelcdscreenwhentheupdating isnotcompletedproperly.“failed”appearsnexttothefaileditemonthestatus display.Eventhoughanupdatefails,donotturnthepoweroffuntilother updatesarefinished.If“updatefailed”appearsatthe...

  • Page 270

    45641001th rev.1 8-20/ oki data confidential 8.4 firmware updating with pwa-dwnld-jig2 the data to be overwritten by this update are as follows. Whenthesysboardisreplaced,updatetheromdatawrittenonsysboardasnecessary. Equipment firmware stored system firmware system control pc board (sys board) pwa-d...

  • Page 271

    45641001th rev.1 8-21/ oki data confidential 8.4.1 writingthedatatothedownloadjig(pwa-dwnld-jig2) thedownloadjig(pwa-dwnld-jig2)isthatinwhichtheflashromismountedontheboard directly.Theromwriteradapter(pwa-dl-adp-350)isrequiredtowritedatatotheseflash roms.Connectthedownloadjigwiththeromwriterviaromwr...

  • Page 272

    45641001th rev.1 8-22/ oki data confidential [a] precautions when writing the system firmware data • setthewritingvoltage(vid)to3.3v. Whenanerrorappearswhilethedataarebeingwrittentothedownloadjig,setthe writingvoltage(vid)to12vandthenwritethem. • whenwritingthedata,settheaddressfrom0to3fffff.Thedata...

  • Page 273

    45641001th rev.1 8-23/ oki data confidential 8.4.2 systemfirmware thesystemfirmwarecanbeupdatedindividuallybyusingpwa-dwnld-jig2. Important: • besuretoshutdowntheequipmentbeforeinstallingandremovingthedownloadjig. • donotshutdowntheequipmentduringtheupdate.Thedatacouldbedamagedandnotbe able to be op...

  • Page 274

    45641001th rev.1 8-24/ oki data confidential (14) restore the key and license data by following the steps below. • restorethekeydatabypressingthe[1]keytoselect“1.Keysramtofrom”,then press the [start] button. • ifthestateof“fromlicencestatus”is“keymismatch”,restorethelicensedataby pressingthe[3]keyto...

  • Page 275

    45641001th rev.1 8-25/ oki data confidential 8.5 firmware updating with k-pwa-dlm-320 thefirmwareoftheoption(faxrom)canbeupdatedindividuallybyusingk-pwa-dlm- 320f. Update the rom data written on each board according to the need such as the case of replacing the board. Options model name firmware sto...

  • Page 276

    45641001th rev.1 8-26/ oki data confidential 8.5.1 faxunitfirmware(gd-1340) important: • beforeupdatingthefaxfirmware,makesuretoprintoutthecurrentfunctionlistfor maintenance,functionlist(admin),addressbooklistandgroupnumberinformation. In case the updating is failed and the registered information of...

  • Page 277

    45641001th rev.1 8-27/ oki data confidential (7) turnthepoweroffusingthemainpowerswitchoftheequipment,removethe downloadjig,andtheninstalltherightsidecover. (8) inthefaxclearingmode,performthe“faxsetup”. • confirmthedestinationsettingiscorrectinthesettingmode(08). 08-9000:destinationsettingoftheequi...

  • Page 278

    45641001th rev.1 8-28/ oki data confidential 8.6 confirmation of the updated data aftertheupdatingiscompleted,checkeachdataversioninsettingmode(08)toconfirmthat the data were overwritten properly. Firmware code remarks updating system firmware 08-9930 system firmware version updating pu firmware 08-...

  • Page 279

    45641001th rev.1 8-29/ oki data confidential 8.7 when firmware updating fails whentheequipmentwasshutdownduringfirmwareupdatingoritcouldnotbestartedafter updatingforsomereason,performfirmwareupdatingagainfollowingtheprocedurebelow. 8.7.1 procedure (1) update“systemfirmware“ofthesystemcontrolpcboard(...

  • Page 280

    45641001th rev.1 8-30/ oki data confidential 8.7.2 flowchartforcorrectingusbupdatefailure [a] when the update of the system firmware failed usb update failed update completed update download jig. Check system firmware version. (08-9930) update succeeded? Replace sys board. Is system firmware version...

  • Page 281

    45641001th rev.1 8-31/ oki data confidential [b] when the update of system software failed check hdd harness connection. Replace hdd. Yes yes yes yes no no no no usb update failed failed twice or more? Update usb. Update succeeded? Check system software version. (08-9900) " 8.6 confirmation of the u...

  • Page 282

    45641001th rev.1 9-1 / oki data confidential 9. Backup function 9.1 data cloning 9.1.1 general description datacloningisafunctionthatbacksupuserdata,settingdataandsramdataintoausb deviceandalsorestoresthesedataintotheequipment. Thisfunctionbacksuporrestoresthedataofthesameequipment(sameserialnumber)...

  • Page 283

    45641001th rev.1 9-2 / oki data confidential 9.1.3 backup files the following files are saved in the root directory of the usb device by backing up. Filename remark modelname_mfpserialno_yyyy-mm-dd_ hh-mm e.G.:whenbackupwasperformedat13:59on october1st,2010. T290_cuk911379_2010-10-01_13-59 9.1.4 clo...

  • Page 284

    45641001th rev.1 9-3 / oki data confidential [b] restore procedure (1) pressthe[on/off]buttontoshutdowntheequipment. (2) connect the usb device [1] to the usb port [2] on the right upper cover. [2] [1] fig. 9-4 notes: backing up cannot be performed with multiple usb device [1] connected at the same ...

  • Page 285

    45641001th rev.1 9-4 / oki data confidential [c] confirmation of the error “backupfailed”or“restorefailed”isdisplayedonthelowerleftpartofthelcdscreen when the data have not been properly backed up or restored. Moreover,detailsofanerroraredisplayedundertheabovemessage. (thefollowingisanexamplescreenw...

  • Page 286

    45641001th rev.1 9-5 / oki data confidential 9.2 aes data encryption function setting 9.2.1 general description data encryption is a function that encrypts data in the hdd to enhance the security. Note that thisfunctionmayaffecttheequipmentperformance. 9.2.2 precautions whenthedataencryptionfunction...

  • Page 287

    45641001th rev.1 9-6 / oki data confidential 9.2.3 setting procedure a procedure for setting the data encryption function is shown below. Start [a] back up data in hdd [c] print out "function" list [d] erase hdd [e] reset user's setting item and restore data/information [f] reset "function list for ...

  • Page 288

    45641001th rev.1 9-7 / oki data confidential [a] back up in hdd ask the user (machine administrator) to back up the data in the hdd. Refer to the table belowforthetypeofdata,availabilityandmethodofbackup. Type of data in hdd availability backup method image data in the e-filing available archivethem...

  • Page 289

    45641001th rev.1 9-8/ oki data confidential [c] print out “function” list (1) press the [user functions] button. (2) pressthe[admin]button,enterthepassword,andthenpressthe[enter]button. (3) pressthe[list/report]buttonandthenthe[list]button. (4) pressthe[function]button.The“function”listisprintedout....

  • Page 290

    45641001th rev.1 9-9 / oki data confidential [f] reset “function list for maintenance” (1) printoutthe“functionlistformaintenance”listaftertheformatting. (2) whilepressing[1]and[3]simultaneously,turnthepoweron.(functionmode) (3) compare the lists which were printed before and after the formatting to...

  • Page 291

    45641001th rev.1 9-10 / oki data confidential 9.2.4 procedure for disabling data encryption function thebasicprocedureisthesameastheoneforenablingthisfunction.Todisableit,set“0(invalid)” inthecode08-9379atstepp.9-8“[d]enabledataencryptionfunction”. 9.2.5 procedure for discarding hdd when data encry...

  • Page 292

    45641001th rev.1 9-11 / oki data confidential 9.3 high security mode 9.3.1 general description the high security mode is a security mode complying with the ieee2600.1 security standards requirement.Tohavetheequipmententerthismode,followtheprocedureandtheprecautions below. 9.3.2 prior confirmation • ...

  • Page 293

    45641001th rev.1 9-12 / oki data confidential 9.3.4 precautions • inthehighsecuritymode,anintegritychecksystemisoperatedateveryrestart.Iff521 (integritycheckerror)isdisplayed,takethenecessarymeasuresfollowingthetroubleshooting procedure. • whenaself-diagnosticmodeisstartedinthehighsecuritymode,anaut...

  • Page 294

    45641001th rev.1 10-1 / oki data confidential 10. External counters 10.1 outline thischapterdescribestheinterfacebetweentheequipmentandcoincontroller.Thisequipment does not support card controller and mechanical counter. 10.2 signal notes: • use24vsuppliedfromthemainequipmentaspowerfortheoutputsigna...

  • Page 295

    45641001th rev.1 10-2 / oki data confidential 2. Connector on the sys board: cn110 (jst-made b7b-ph-sm4) (coin controller) pin no. I/o signal name function voltagelevel remarks gq- 1260 1 out large/ small paper size signal open collector l:largesize in use 2 out full color full color mode signal ope...

  • Page 296

    45641001th rev.1 10-3 / oki data confidential 10.2.2 details of the signals 1. Ctron signal (output signals) thesesignalsaresynchronizedwithelectroniccounteroftheequipmentandtheybecome “low”whenonesheetofpaperiscountedup.Theyarethesignalsforcoincontroller,and outputfromthelgcboard. Off on fixed time...

  • Page 297

    45641001th rev.1 10-4 / oki data confidential 5.Bkctrsignal,mnctrsignal,flctrsignal(outputsignals) these signals become“low” (on) synchronizing with the ctron signal according to the copying mode used. The pulse width corresponds to the fixed time. Though the ctron signalissetto“doublecount”,theyare...

  • Page 298

    45641001th rev.1 10-5 / oki data confidential 10.3 notices 10.3.1 setting code eachsignalwillbeenabledbyconfiguringthesettingcode“08-9016”(counterinstalled externally). 08-9016 0: no external counter (default) 1: coin controller 5: coin controller supporting acs 10.3.2 setting value change and restr...

  • Page 299

    45641001th rev.1 11-1 / oki data confidential 11. Self-diagnosis code (03/05/08 code) test mode (03) input check (test mode 03) itemstobecheckedandtheconditionoftheequipmentwhenthebuttons[a]to[h]are highlighted are listed on the following pages. [fax]button:off/[copy]button:on/[scan]buttonoff (“c%”i...

  • Page 300

    45641001th rev.1 11-2 / oki data confidential output check (test mode 03) code function procedure 301 modem test 2100hz 2 302 modemtest14.4kbps(v17) 2 303 modemtest9.6kbps(v29) 2 304 modemtest4.8kbps(v27) 2 305 modem test 300bps 2 306 modemtest1850hz 2 307 modem test 1650hz 2 308 modem test 1100hz 2...

  • Page 301

    45641001th rev.1 11-3 / oki data confidential adjustment mode (05) codes 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode printer feeding system/ paper transport setting method of drawer size 4800 0 1st dra...

  • Page 302

    45641001th rev.1 11-4 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode printer image control print deviation correction 4910 1 background 3 0~6 pu 0: -3 1: -2 2: -1 3: 0 4: 1 5: 2 6:...

  • Page 303

    45641001th rev.1 11-5 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing background adjustment ppc(black) 7102 photo 128 0-255 sys thelargerthevalue,thedarkerthebackgr...

  • Page 304

    45641001th rev.1 11-6 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing gamma balance adjustment ppc(black) text 7191 0 lowdensity 128 0-255 sys thelargerthevalue,the...

  • Page 305

    45641001th rev.1 11-7 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing upper limit value in toner saving mode prt(black/ 1200dpi) 7302 ps 176 0-255 sys thesmallerthe...

  • Page 306

    45641001th rev.1 11-8/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing gamma balance adjustment prt(black) ps/detail/600dpi 7316 0 lowdensity 128 0-255 sys whentheval...

  • Page 307

    45641001th rev.1 11-9 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing gamma balance adjustment prt(black) xps/ detail/600dpi 7320 2 high density 128 0-255 sys whent...

  • Page 308

    45641001th rev.1 11-10 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing gamma balance adjustment monochrome/ 600dpi/ auto xps/text 7366 1 medium density 128 0-255 sy...

  • Page 309

    45641001th rev.1 11-11 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing background adjustment scn(black) 7439 gray scale 128 0-255 sys thesmallerthevalue,thelightert...

  • Page 310

    45641001th rev.1 11-12 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing gamma balance adjustment scn(black) user custom 7480 2 high density 128 0-255 sys thelargerth...

  • Page 311

    45641001th rev.1 11-13 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing density adjustment fax(black) manual adjustment/ center value 7533 text/photo 128 0-255 sys t...

  • Page 312

    45641001th rev.1 11-14 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing stroke adjustment ps/pdf automatic stroke adjustment 600dpi 8239 1 minimum stroke width when ...

  • Page 313

    45641001th rev.1 11-15 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing linewidth minimum value adjustment nwprt 8240 600dpi 1 1-9 sys thelargerthevalue,thedarkerthe...

  • Page 314

    45641001th rev.1 11-16 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing fine adjustment of black density scn(color) 8315 text 0 0-4 sys thelargerthevalue,thedarkerth...

  • Page 315

    45641001th rev.1 11-17 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode image processing density adjustment scn(color) manual adjustment/ center value 8340 text 128 0-255 sys thelarg...

  • Page 316

    45641001th rev.1 11-18/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 05 adjustment mode fax fax 9850 volumeadjustment of pseudo ring for tel/fax 4 0-7 sys tone is output to speaker with set sound vol...

  • Page 317

    45641001th rev.1 11-19 / oki data confidential setting mode (08) codes 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface card reading device 3500 device setting 0006 0001 0- 42949 67295 sy...

  • Page 318

    45641001th rev.1 11-20 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface card reading device 3502 card reader format information -2 0 0- 42949 67295 sys the data of...

  • Page 319

    45641001th rev.1 11-21 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network 3631 remote access (snmp) 1 0-1 sys 0: disabled 1: enabled 1 08 setting mode system user interface...

  • Page 320

    45641001th rev.1 11-22 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network 3723 user authentication pdc/bdc time- out period (unit: seconds) 30 1-180 nic applied to the user...

  • Page 321

    45641001th rev.1 11-23 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network dpws 3758 metadata exchange port number 50081 1-65535 nic portnumberusedfordpwsmetadataexchange 12...

  • Page 322

    45641001th rev.1 11-24 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network ipv6 3781 primary dns server address registration - - - registration of primary dns server address...

  • Page 323

    45641001th rev.1 11-25 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network direct smtp 3810 communication setting 0 0-1 sys whenaninternetfaxissent,directsmtpcommunication i...

  • Page 324

    45641001th rev.1 11-26 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system option fax 3847 faxmis- transmission prevention 0 0-1 sys faxmis-transmissionpreventionfunctionisswitched....

  • Page 325

    45641001th rev.1 11-27 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system general summer time end 3860 week refer to contents 1-5 sys 1:1st2:2nd3:3rd4:4th5:last oda/jp: 1 others: 5...

  • Page 326

    45641001th rev.1 11-28/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode printer paper feeding paper size setting 4101 2nd tray refer to contents 0-255 sys pressthebuttononthelcdtoselectt...

  • Page 327

    45641001th rev.1 11-29 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode counter double count for fee charging paper size 6010 large-sizedpaper 1 0-1 sys setswhetherlargecounteriscounted...

  • Page 328

    45641001th rev.1 11-30 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode counter printer black 6064 1 small 0 8digits sys counts the number of output pages at the black mode in the print...

  • Page 329

    45641001th rev.1 11-31 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode counter nw scanning full color 6068 1 small 0 8digits sys counts the number of scanning pages at the full color m...

  • Page 330

    45641001th rev.1 11-32 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode counter nw scanning black 6072 1 small 0 8digits sys counts the number of scanning pages in the scanning function...

  • Page 331

    45641001th rev.1 11-33 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode counter custom counter quota control weighting/ scanning 6081 0 black/gray 100 0-9999 sys weightsadditionofscanco...

  • Page 332

    45641001th rev.1 11-34 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode counter counter of paper feed 6117 radf 0 8digits sys counts the number of originals fed from radf. 2 08 setting ...

  • Page 333

    45641001th rev.1 11-35 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode counter 6817 calibration counter 0 8digits sys displays the number of times a calibration chart is printed. When“...

  • Page 334

    45641001th rev.1 11-36 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode image processing image fax(black) imagequality switchover 7501 0 primary scanning direction 1 0-1 sys 0: suppress...

  • Page 335

    45641001th rev.1 11-37 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system general 8520 underscore conversion of prohibited character in filename 1 0-1 sys sets the prohibited chara...

  • Page 336

    45641001th rev.1 11-38/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface 8546 input setting of minus value for image shift when copying 0 0-1 sys 0: inputting a minu...

  • Page 337

    45641001th rev.1 11-39 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network prioritized authentication server 8608 windows 0 0-100 sys sets the prioritized authentication ser...

  • Page 338

    45641001th rev.1 11-40 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system general 8641 notification setting forjobcancel 1 0-1 sys setsthenotificationsettingforjobcancel.Thissettin...

  • Page 339

    45641001th rev.1 11-41 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface 8712 display setting of the drawer setting button 1 0-1 sys sets whether the drawer button ...

  • Page 340

    45641001th rev.1 11-42 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface 8722 display method of “cannotfindthe home directory” on the control panel 0 0-1 sys sets t...

  • Page 341

    45641001th rev.1 11-43 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface 8745 enable/disable settingofewb history 0 0-1 sys setswhetherpartofthecookie,password,andf...

  • Page 342

    45641001th rev.1 11-44 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system maintenance display of remaining life (for rdms/mmdt) drum 8762 4 k 0 0-100 sys 0 ~ 100%. The small value ...

  • Page 343

    45641001th rev.1 11-45 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface display setting 8781 default setting of print screen when usb is inserted 0 0-1 sys 0:disab...

  • Page 344

    45641001th rev.1 11-46 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system general registration number for workflow 8900 2 number of transmission and calling of fax/ internetfax 100...

  • Page 345

    45641001th rev.1 11-47 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system mfp function setting 8914 3 internetfax 1 0-1 sys setswhethertheinternetfaxfunctionisenabledor disabled. 0...

  • Page 346

    45641001th rev.1 11-48/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system mfp function setting 8914 14 twain scanning (remote scan) 1 0-1 sys sets whether the remote scanning functi...

  • Page 347

    45641001th rev.1 11-49 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system 8925 data tampering checking at start- up 0 0-1 sys sets whether data tampering is checked or not at start...

  • Page 348

    45641001th rev.1 11-50 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface 8948 languagepackage information - - - displays the information of the installed language p...

  • Page 349

    45641001th rev.1 11-51 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system scanning 8980 execution of remote scan while control panel is operated 0 0-1 nic sets whether the remote s...

  • Page 350

    45641001th rev.1 11-52 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface nfc reader 8988 format information 2 0 0- 42949 67295 sys 00bsebse(hexadecimal,first2digits...

  • Page 351

    45641001th rev.1 11-53 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system maintenance notification ofequipment information 8998 email address 3 for notification - - sys maximum 192...

  • Page 352

    45641001th rev.1 11-54 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system option fax 9001 destination setting refer to contents 0-27 sys 0:japan1:asia2:australia3:hongkong 4:u.S.A....

  • Page 353

    45641001th rev.1 11-55 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system general memory 9020 size information of memory - - sys displays the sizes of the main memory and page memo...

  • Page 354

    45641001th rev.1 11-56 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system 9060 destination display at sram initialization refer to contents 0-255 sys 20:oda(odc-it)21:oel(odc-it) 2...

  • Page 355

    45641001th rev.1 11-57 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system general 9103 time differences refer to contents 0-47 sys 0: +12.0h 1: +11.5h 2: +11.0h 3: +10.5h 4: +10.0h...

  • Page 356

    45641001th rev.1 11-58/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface power save 9113 setting for turning the screen off for power save mode or the shut off mode ...

  • Page 357

    45641001th rev.1 11-59 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface default mode setting default setting 9132 default setting of screen (function) 0 0-99 sys s...

  • Page 358

    45641001th rev.1 11-60 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface widthsettingfor image shift copying (linkage of front side and back side) ppc 9149 widthset...

  • Page 359

    45641001th rev.1 11-61 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface cascade operation setting printer/box 9159 1 operation setting 0 0 sys 0: once(stop) 4 08 s...

  • Page 360

    45641001th rev.1 11-62 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network retention period 9193 webdataretention period 10 0-999 sys whenacertainperiodoftimehaspassedwithou...

  • Page 361

    45641001th rev.1 11-63 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system option fax 9211 default setting of pagebypage-ifax 0 0-4 sys sets the default value for the page by page o...

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    45641001th rev.1 11-64 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface default mode setting default setting of resolution (scn) 9218 black 1 0-5 sys 0: 150 dpi 1:...

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    45641001th rev.1 11-65 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface default setting of filing format e-mail 9227 black 1 0-6 sys 0: tiff (multi) 1: pdf (multi)...

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    45641001th rev.1 11-66 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system image binarizing level setting(when judgingasblackin the acs mode) 9230 4 step +2 235 0-255 sys sets the b...

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    45641001th rev.1 11-67 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface 9252 clearing timing for files and electronic filing agent 1 0-1 sys 0: immediately after t...

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    45641001th rev.1 11-68/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system general 9294 automatic user registration for external authentication 1 0-1 sys 0: disabled 1: enabled 1 08 ...

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    45641001th rev.1 11-69 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system paper feeding paper information 9301 drawer 2 0 refer to contents sys 0: plain paper 1: thick paper 1 2: t...

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    45641001th rev.1 11-70 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system paper feeding paper information 9304 lcf 0 refer to contents sys 0: plain paper 1: thick paper 1 2: thick ...

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    45641001th rev.1 11-71 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network print rawprintingjob 9309 paper size refer to contents refer to contents sys 1:lg2:lt4:st6:a47:a58...

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    45641001th rev.1 11-72 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system paper feeding paper size (bypass feeding/non- standard type) 9320 memory 3 127/64 127-356/ 64-216 sys regi...

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    45641001th rev.1 11-73 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system paper feeding 9336 default setting of drawers (printer/ box) 1 1-5 sys 1:lcf 2: 1st tray 3: 2nd tray 4: 3r...

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    45641001th rev.1 11-74 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network print 9344 private-print-only mode 0 0-3 sys 0: normal 1: private-print-only mode 2: hold-print-on...

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    45641001th rev.1 11-75 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network scanning 9387 file name format of “saveasfile”and email transmission 0 0-6 sys setsthefilenamingme...

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    45641001th rev.1 11-76 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system user interface ldap authentication 9399 role based access ldapsearchindex 0 0- 42949 67295 sys thiscodeisu...

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    45641001th rev.1 11-77 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network 9423 netbios name mfp_ serial - nic maximum 15 letters thenetwork-relatedserialnumberoftheequipmen...

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    45641001th rev.1 11-78/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network ipp 9487 ipp printer information (more) mfgr - - nic maximum 127 characters 12 08 setting mode syst...

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    45641001th rev.1 11-79 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network ssl 9556 sslpop3client off/on 2 1-3 - off/on 1:valid(acceptsallthecertificationoftheserver) 2: inv...

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    45641001th rev.1 11-80/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system maintenance remote-controlled service call /display function 9604 display set of service notification butto...

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    45641001th rev.1 11-81/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system maintenance rdms longinterval polling 9626 setting of polling at the end of month 0 0-1 sys 0: invalid 1:va...

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    45641001th rev.1 11-82/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system maintenance rdms 9719 short time interval setting of emergency mode 60 30-360 sys unit: minute 1 08 setting...

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    45641001th rev.1 11-83/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network security 9746 802.1x/dynamic wepselecting button display 1 0-1 sys switches whether a selecting but...

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    45641001th rev.1 11-84/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system maintenance remote-controlled service automatic ordering function of supplies 9764 supplier’s name - - sys ...

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    45641001th rev.1 11-85/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system maintenance 9788 service call checking period setting 6 0-12 sys 0:nocheckingperiodspecified(=callsservice ...

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    45641001th rev.1 11-86/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system version printer 9806 firmware version of printer loader section - - - 2 08 setting mode system version prin...

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    45641001th rev.1 11-87/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system finisher stapling setting: maximum number of sheets acceptable exceeding upper limit longsize 9811 2 thick2...

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    45641001th rev.1 11-88/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network 9823 user name and password at user authentication or “saveasfile” 0 0-2 sys 0: user name and passw...

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    45641001th rev.1 11-89/ oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system paper feeding lgsizefor automatic size detection 9885 3 drawer 4 0 0-3 sys 0:legal141:legal13.52:legal133:f...

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    45641001th rev.1 11-90 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system version system 9930 system firmware version - - - txxxsf0wxxxx 2 08 setting mode system network ldap authe...

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    45641001th rev.1 11-91 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network e-mail 9959 bcc address display on/off setting (job notification) 1 0-1 sys sets whether the bcc a...

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    45641001th rev.1 11-92 / oki data confidential 05/ 08 mode element sub element item subitem code sub- code details default value acceptable value ram contents proce- dure 08 setting mode system network email 9981 sending body text of email 1 0-1 sys setswhetherthejobinformationisoutputinthebodyof e-...