Q-See QT SERIES User Manual

Manual is about: Analog & SDI DVRs

Summary of QT SERIES

  • Page 1

    1 conventional and sdi dvrs user manual backup play net rec hdd rec menu/+ backup/- /esc enter search 16 channel qt5716 analog & sdi dvrs.

  • Page 2

    2 © 2010-2014 q-see. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval....

  • Page 3: About This Manual

    3 this manual is written for the qt family of conventional and sdi dvrs. Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on your machine. In addition you may see screen images that do not exactly match those on yo...

  • Page 4: 1. Introduction

    4 an important note about conventional and sdi systems 3 1. Introduction 7 for your safety 7 features 8 2. Connections and controls 10 2.1 mouse 10 2.2 remote control 11 2.3 video display 15 connecting a video display 15 ‘missing’ menu 17 multiple monitors and spot out 17 2.4 cameras 18 connecting c...

  • Page 5: 5. Backup

    5 5. Backup 48 formatting a usb drive in fat32 48 backing up a file 48 playing back a video file on a computer 49 important considerations 49 6. Dvr management 50 6.1 information 50 event information 51 log information 51 network information 51 online user information 52 6.2 manual alarm 53 6.3 disk...

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    6.

  • Page 7: Introduction

    7 for your safety to prevent damage to your q-see product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them. N check t...

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    8 features this dvr uses high-performance video processing chips and an embedded linux operating system for quality image recording and ease of use. It utilizes numerous advanced technologies including the industry-standard h.264 compression to deliver high-quality, smooth videos and dual stream cap...

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    9 alarm 1-4 channel alarm output and up to 16-channel (depending on model ) alarm input available supports scheduling for motion detection and sensor alarm supports pre-recording and post recording supports linked channels recording once motion or alarm is triggered on designated channel supports li...

  • Page 10: Connections and Controls

    10 you may view this dvr using a standard 19” (or larger) vga monitor or a television. The former is connected using the vga port on the back panel while the television utilizes the bnc “video out” port on the back. Your dvr is configured to use the vga port as the main display. To use a tv, you wil...

  • Page 11

    11 picture 2-3 1 2 3 4 5 10 11 6 7 8 9 12 13 14 15 item button function 1 power soft power down switch. Use this before unplugging the dvr 2 info get information about the dvr such as hdd space and firmware version 3 rec begin recording 4 numbers input numbers in fields or select camera 5 multi-scre...

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    12 rec 1 2 3 4 5 6 7 8 9 multi next seq -/-- 0 fn1 spot audio exit menu enter iris+ p.T.Z. Iris- focus + _ zoom + _ preset cruise wiper light track clear fn 2 info snap search cut backup zoom pip 1 2 3 4 7 11 13 21 17 18 22 9 5 8 10 14 15 16 20 19 23 6 12 24 25 26 27 28 29 picture 2-4.

  • Page 13

    13 item button function 1 power soft power down switch. Use this before un- plugging the dvr 2 rec begin recording 3 numbers input numbers in fields or select camera 4 fn1 not functional at this time 5 multi- screen choose multi-screen display mode 6 next switch to next live view group 7 seq switch ...

  • Page 14

    14 picture 2-5 rec exit menu pip zoom search info enter next seq multi 1 10 12 11 13 2 4 6 8 5 7 9 3 # button function 1 menu open main menu 2 rec begin recording 3 search opens up video search window 4 exit exits menu or interface 5 direc- tional controls move cursor control ptz direction in ptz mo...

  • Page 15

    15 2.3 video display qt-series dvrs can use a television or a 19” or larger monitor as a main video display. Certain models also provide the option of using a high definition display, such as an hdtv. A video display is not needed for day to day use of your dvr if you are only monitoring it remotely...

  • Page 16

    16 picture 2-9 changing display resolution you can adjust the dvr to optimize its output to best match the capabilities of your monitor or hd display through the following steps: step 1. Open the basic window in the setup window which is located in the main menu. Step 2. Click on the system tab. Ste...

  • Page 17

    17 ‘missing’ menu if you are able to see your camera’s video feeds, but you are unable to see your mouse cursor or menu, the most likely cause is that your video mode has been changed. In this case, you need to follow step 4, above and you should see the cursor and/or menu after the beep. Multiple m...

  • Page 18

    18 2.4 cameras connecting cameras your dvr uses bnc connectors and ports to ensure quick and secure connections for your cameras’ video cables. While both conventional analog and digital sdi (serial digital interface) high definition cameras use this interface, they cannot be connected to a port int...

  • Page 19

    19 camera placement when installing your camera, it is important to select a proper site not only for field of view, but for other considerations as well: distance from viewing/recording device. The further the camera is from the dvr or monitor, the higher the chances of signal degradation. Typical ...

  • Page 20

    20 because your camera is weatherproof, it requires less protection than weather-resistant cameras and it can be placed in more exposed locations if needed. Keep in mind that most q-see cameras are designed to operate between 14°f to 122°f (-10°c to 50°) with a relative humidity of up to 95%) and co...

  • Page 21

    21 960h cameras a new standard for analog video cameras, 960h increases the width of the image from d1’s 720x480 pixels to 960x480 pixels. When connected to a dvr with 960h capability, this allows the camera to take advantage of the wider aspect ratios of most monitors and hd screens to deliver a wi...

  • Page 22: Basic Functions

    22 3.1 power on/off before turning on the dvr, ensure that all connections are good. Power on and login connect the power supply and the dvr will power up. The led labelled power on the front will illuminate and the dvr will display the live image from channel 1. Before you can proceed, you will nee...

  • Page 23

    23 screen display mode dwell volume snapshot playback ptz record color zoom move control bar menu picture 3-3 3.2 the control bar when a user is logged in, pressing the esc button on the dvr or right-clicking on the screen with the mouse will display the control bar on the bottom of the screen. The ...

  • Page 24

    24 display mode by clicking on the display mode buttons on in the control bar you can quickly configure how your cameras’ video feeds are displayed. The settings here will temporarily override the default configuration made in the main monitor tab in the live menu (see section 4.2 live configuration...

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    25 picture 3-6 picture 3-7 1 none 5 2 6 3 7 4 8 1 none 5 2 6 3 7 4 8 1 5 2 6 3 7 4 8 picture in picture if you wish to only monitor two channels at a time, most qt dvrs (excluding the qt536) feature the picture-in-picture mode. The icon for this display mode is shown at the far right of picture 3-4 ...

  • Page 26

    26 3.3 live viewing and recording switching video output as described in section 2.4 video display, the dvr is normally configured to output video signal to a 19” or larger monitor through the vga port on the back. However, if you have attached a television to the video out port instead, then you wi...

  • Page 27

    27 picture 3-9 picture 3-10 3.4 quick playback pushing the playback button on the dvr or remote will enable you to play back what has been recently recorded by launching quick playback. Clicking on the playback button within the control bar will begin the quick playback process as well. The time per...

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    28 picture 3-11 play/ pause rewind screen display mode volume hide tool bar exit frame advance zoom color trim backup previous record play/ pause stop fast forward rewind screen display mode volume hide tool bar exit frame advance next record playback progress bar zoom color trim backup playback spe...

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    29 picture 3-12 picture 3-13 picture 3-14 playback progress bar: the slider moves along the playback progress bar as the video plays. Moving this with the mouse will go to another segment of the video. You can move to another point in a single video by first clicking on that channel and then moving ...

  • Page 30: Main Menu Setup

    30 4.1 basic configuration this chapter is intended to help you get your dvr up and running before you activate any advanced features which are covered in later chapters. You can use the mouse, remote control and the buttons on the front of the dvr to operate your system, but for convenience, we wil...

  • Page 31

    31 system system date & time date & time dst dst basic basic default default apply apply exit exit edvr 0 ntsc 10 hdmi english 5 edvr 0 ntsc 10 hdmi english 5 device name device id video format password check show system time max online users video output language logout after [minutes] startup wiza...

  • Page 32

    32 date & time tab set date, time, time format and related configurations in this menu. Picture 4-5 picture 4-6 system system dst dst date & time date & time basic basic default default apply apply exit exit update now update now save now save now date format time format time zone sync time with ntp...

  • Page 33

    33 4.2 live configuration live configuration includes four submenus: live, main monitor, spot and mask. Live tab use this menu to set camera names and adjust picture colors, brightness, hue saturation and contrast for optimal picture results. Live live spot spot mask mask main monitor main monitor l...

  • Page 34

    34 spot tab this allows select feeds to be viewed on a separate monitor that is connected to the dvr but may be in another room, for example. There will be no menu access on this auxiliary display. Picture 4-10 picture 4-11 picture 4-12 only one channel can be displayed at a time on this monitor. Yo...

  • Page 35

    35 4.3 record configuration qt4 series dvrs are set to record in real-time (30 frames per second) in the cif format. Depending on the model, one or more channels may be set to record in the higher resolution in real-time, or all channels may record in d1, but at a reduced frame rate. Qt5 series dvrs...

  • Page 36

    36 time tab you can set the length of time the dvrs record an event before and after a motion detection or alarm is triggered as well as how long an individual record is preserved. Picture 4-15 picture 4-16 pre-alarm record time: this sets the length of time showing events prior to a motion detectio...

  • Page 37

    37 snap tab in this tab, you can configure how many still images are taken, the quality of the images and the timing between them when the snapshot button is pushed on the control bar. Picture 4-18 enable enable snap snap record bitrate record bitrate recycle record recycle record time time stamp st...

  • Page 38

    38 picture 4-19 picture 4-20 picture 4-21 picture 4-22 4.4 schedule configuration your dvr is configured to record whenever motion is detected. If this is your desired setting then you will not need to make any changes. However, you may configure each channel to record at specific times based on tim...

  • Page 39

    39 4.5 network configuration the network configuration window is used to control how your dvr works in a networked environment. This section offers a brief overview of how to set up your dvr so that it can be remotely monitored from another computer on your network, over the internet or from mobile ...

  • Page 40

    40 substream the substream is the data that is sent to remote monitoring devices. Due to bandwidth concerns, these data streams are generally smaller than those sent directly to the dvr itself. These streams run in parallel with the main stream sent to the hard drive and they do not affect each othe...

  • Page 41

    41 email this tab allows you to set how your dvr will send out e-mail alerts. You will be able to send e-mail alerts to three addresses. Note! Depending upon your settings, the system can generate a lot of e-mail alerts. For that reason, we recommend setting up a dedicated e-mail address specificall...

  • Page 42

    42 ddns - dynamic ip addresses commercial isps provide their customers with dynamic addresses (ip numbers). These numbers can change from time to time depending upon your service provider. When they do, you will lose the ability to remotely access your dvr from your mobile phone or other out-of- net...

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    43 4.6 user management user accounts and passwords you can set up accounts for each individual user and grant them control of select parts of the surveillance system. An administrator account is already created on the dvr. Additional accounts can be created for users but only one administrator accou...

  • Page 44

    44 4.7 advanced in this set of commands, the user can erase all the settings, import or export data files to and from the dvr and control who can remotely access the dvr through three submenus: reset, import/export and black/white list. Picture 4-30 picture 4-32 reset clicking on this option will op...

  • Page 45

    45 4.8 file search, playback and management access the recordings on the dvr, play them back and backup the recordings to an external storage device. Note! Throughout this window, if the screen resolution is vga 800*600, the time search interface will show a hide button. Clicking on this button will...

  • Page 46

    46 event search selecting this tab will bring up a list of recorded events. Your dvr is configured by default to record when motion is detected. You can choose whether to display events triggered by motion, sensor or both. These files are saved as events. File management from within this tab you can...

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    47 2 3 4 1 6 7 8 5 search search time search image event search file management search delete delete lock lock save save save all save all time search image event search file management start time 3/13 end time 12 / 23 / 2010 12 / 23 / 2010 00 : 00 : 00 00 : 00 : 00 23 : 59 : 59 23 : 59 : 59 25 12 /...

  • Page 48: Backup

    48 this dvr supports backing up files to usb flash drives, usb hard drives and usb dvd burners through the usb port on the front panel. Remote backups can be performed over the internet. Refer to section 2.4 remote backup in the remote monitoring guide. Backup information backup information disk cle...

  • Page 49

    49 save file type: choose between dvr and avi. The former will save the video in a proprietary format while the latter will create a standard .Avi file usable by most media playback software. If you choose the dvr format, you need to select the desktop player option (see picture 5-2 ) as well. This ...

  • Page 50: Dvr Management

    50 6.1 information dvr management chapter 6 picture 6-1 this window enables the user to monitor the status of the system, its network connection, online users, history and events through five submenus: system, event, log, network and online users. Information information system system online users o...

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    51 event information this window lists recorded events. This list can be searched by date, time, type of event and channel. Picture 6-4 picture 6-5 log information this window lists user activity within the system. This record can be searched by type of operation, date and time, and etcetera. It can...

  • Page 52

    52 online user information information on remote users currently connected is displayed in this window. Picture 6-7 refresh – updates the list of online users disconnect – the administrator can disconnect a selected user from the dvr. That pc will not be able to access the device for five minutes th...

  • Page 53

    53 picture 6-9 picture 6-10 6.3 disk management this window displays information on the drive or drives mounted within the dvr including size, available space and status. The drive can be set to read only, which will disable recording, but will preserve the data currently stored within it. If you ha...

  • Page 54

    54 6.4 firmware upgrade this window will display firmware updates that are loaded on a usb flash drive in the front usb port. Picture 6-11 firmware upgrades are available from q-see at www.Q-see.Com/support and may be found by looking up your specific model. Firmware should only be upgraded to fix a...

  • Page 55

    55 warning! It is vital that the dvr be instructed to shut down using the shut down menu option prior to unplugging the device in order to avoid damaging the firmware or hard drive itself. 6.5 logoff logging out of the dvr is recommended when there are multiple users or when physical access to the d...

  • Page 56: Rs-485

    56 picture 7-1 7.1 connecting a ptz camera many qt-series dvrs can support one or more pan/tilt/zoom, or ptz cameras. These cameras connect to the dvr through the same ports as a conventional camera, but the control wires connect through the rs485 block on the back of the dvr. Picture 7-1 , below, i...

  • Page 57

    57 7.2 pan-tilt-zoom (ptz) configuration if you are connecting optional pan-tilt-zoom cameras, the controls are set from this window in the serial port and advanced tabs. Serial port serial port advanced advanced p.T.Z p.T.Z default default apply apply exit exit ch enable address baud rate protocol ...

  • Page 58

    58 and, selecting setting will bring up the camera view along with a control panel to program the camera’s motion. The dome’s rotation can be controlled vertically, horizontally and diagonally along with its speed. The lens zoom, focus and iris (light level) can be set as well. Select the number you...

  • Page 59

    59 name symbol what it does add opens a window to allow the user to set the speed and time of a new preset point delete deletes a preset point modify opens the settings window for the selected preset point allowing you to change the settings arrows enables the user to alter the position of a setting...

  • Page 60: Alarm In

    60 no c 1 no c 2 1 2 3 4 5 6 7 8 a b cntrl 12v alarm in many qt series dvrs feature connections for external alarms – both input and output. Please consult chapter 2 connections and controls to determine whether your model includes this feature and where the connection block is located. The alarm co...

  • Page 61

    61 the accompanying diagram ( picture 8-2 ), along with your alarm’s manual should be consulted to ensure proper connection. • normal open or normal close type • parallel connect com end and gnd end of the alarm detector (provide external power to the alarm detector). • parallel connect the ground o...

  • Page 62

    62 relay specification model: jrc-27f material of the contact silver rating (resistance load) rated switch capacity 30vdc 2a, 125vac 1a maximum switch power 125va 160w maximum switch voltage 250vac, 220vdc maximum switch currency 1a insulation between contacts with same polarity 1000vac 1minute betw...

  • Page 63

    63 picture 8-3 picture 8-4 picture 8-5 8.3 alarm configuration alarm configuration allows the dvr to begin recording based on input from other remote sensors such as infrared motion detectors or contact alarms which are connected to it. There are five submenus; sensor, motion, video loss, other, and...

  • Page 64

    64 motion motion tab as with the alarm function above, it incorporates hold time and can trigger procedures. Select which cameras you wish to start recording on motion detection. Set the holding time which determines the length of time the cameras continue recording after motion stops. To record all...

  • Page 65

    65 video loss in the event that signal is lost by one camera, others can be activated to record while additional devices can also be triggered. Test your settings by moving something or someone through the grid area in the camera’s view. Motion should not be detected outside of this area but you sho...

  • Page 66

    66 alarm out set how the alarms are handled and transmitted in this window. This controls any device attached to the alarm out port on the back of the dvr. There are three tabs; alarm out, schedule and buzzer. Alarm out tab you can set the relay alarm out name as well as the hold time. Hold time is ...

  • Page 67: Hard Disk Drive

    67 hard disk drive chapter 9 your dvr uses a standard desktop or 3.5” sata (serial advanced technology attachment) hard disk drive and will support drives up to 3tb (terabytes). These drives are the current industry standard and may be purchased wherever computer parts are sold. Depending on where y...

  • Page 68

    68 step 4. Connect the power and data cables. Press firmly, but do not force them onto the pins or you may damage them. The connectors are “keyed” to ensure they are connected in the proper position. Step 5. Attach hard drive to the base of the dvr with screws using the four mounting holes. Step 6. ...

  • Page 69

    69 9.2 calculating the recording capacity of a hard drive while the physical data capacity of a hard drive is fixed, how much video you can record upon it depends on your recording configurations. Higher quality recordings will take up more space on the drive and setting the dvr to record for more f...

  • Page 70: Appendix

    70 a.1 troubleshooting 1. The dvr does not start after connecting the power, what is wrong? A. The power adapter may have been damaged, or is not providing enough power. Please change the adapter. B. The dvr may not be getting enough power from the outlet or surge protector it is attached to. C. The...

  • Page 71

    71 8. How do i input letters and numbers? To input letters (such as passwords) and numbers click the box behind where text is to be entered, and then a small keyboard will appear. Please select number or letter to input (the default password is 123456), or you can use the digital keys on the front p...

  • Page 72

    72 12. What is the minimum configuration of a pc for remote connection? 13. What are the pc configurations for 16-channel real time access with fully open mainstream channel? 14. On vista and win7 i am getting an error message that codec can’t be installed or is missing, how do i solve that? There a...

  • Page 73

    73 a.2 specifications parameter qt228 qt2124 compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 8 composite 1.0v p-p/75Ω, bnc x 24 video out composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 composite 1.0v p-p/75Ω, bnc x 2, vga x 1 vga resolution 1280x1024, 1024...

  • Page 74

    74 parameter qt426 qt428 qt446 compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 16 /75Ω, composite 1.0v p-p/75Ω, bnc x 8 composite 1.0v p-p/75Ω, bnc x 4 / video out composite 1.0v p-p/75Ω, bnc x 2, vga x 1 composite 1.0v p-p/75Ω, bnc x 1, vga x 1 loop out x 2 v...

  • Page 75

    75 parameter qt454 qt474 qt4332 compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 4 composite 1.0v p-p/75Ω, bnc x 32 video out composite 1.0v p-p/75Ω, bnc x 2, vga x 1 composite 1.0v p-p/75Ω, bnc x 1, vga x 1 composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 vg...

  • Page 76

    76 parameter qt4532 qt4516 qt4760 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 32 composite 1.0v p-p/75Ω, bnc x 16 video out composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 composite 1.0v p-p/75Ω, bnc x 2, vga x 1, hdmi x 1 vga resolution 192...

  • Page 77

    77 parameter qt504 qt528 qt526 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 4 composite 1.0v p-p/75Ω, bnc x 8 composite 1.0v p-p/75Ω, bnc x 16 video out composite 1.0v p-p/75Ω, bnc x 2, vga x 1 vga resolution 1280x1024, 1024x768, 800x600 record ...

  • Page 78

    78 parameter qt518 qt5116 qt536 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 8 composite 1.0v p-p/75Ω, bnc x 16 composite 1.0v p-p/75Ω, bnc x 16 video out composite 1.0v p-p/75Ω, bnc x 2, vga x 1, hdmi, loopout x 8 composite 1.0v p-p/75Ω, bnc x ...

  • Page 79

    79 parameter qt548 qt578 qt5024 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 8 composite 1.0v p-p/75Ω, bnc x 24 video out composite 1.0v p-p/75Ω, bnc x 2, vga x 1, hdmi x 1 composite 1.0v p-p/75Ω, bnc x 2, vga x 1, hdmi, loopout x 24 vga resolut...

  • Page 80

    80 parameter qt5032 qt5132 qt5140 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 32 composite 1.0v p-p/75Ω, bnc x 32 composite 1.0v p-p/75Ω, bnc x 4 video out composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 vga resolution 1280x1024, 1024x768, 8...

  • Page 81

    81 parameter qt5440 qt5516 qt5616 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 4 composite 1.0v p-p/75Ω, bnc x 16 video out composite 1.0v p-p/75Ω, bnc x 2, vga x 1, hdmi x 1 vga resolution 1280x1024, 1024x768, 800x600, hdmi record resolution nt...

  • Page 82

    82 parameter qt5680 qqt5682 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 8 video out composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 vga resolution 1280x1024, 1024x768, 800x600, hdmi record resolution ntsc: 352x240, 704x480 pal: 352x288, 704x...

  • Page 83

    83 parameter qt5716 qt534 compression compression format standard h.264 baseline video video in composite 1.0v p-p/75Ω, bnc x 16 composite 1.0v p-p/75Ω, bnc x 4 video out composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 vga resolution 1280x1024, 1024x768, 800x600, hdmi record resolution ntsc: 352x...

  • Page 84

    84 parameter qt704 q714 qt718 compression compression format standard h.264 baseline video video in sdi x 4 sdi x 8 video out composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 vga resolution 1280x1024, 1024x768, 800x600, hdmi, 1080p record resolution 1080p display frame rate (per camera) 1080p at 3...

  • Page 85

    85 parameter qt7116 qt724 qt728 compression compression format standard h.264 baseline video video in sdi x 16 sdi x 4 sdi x 8 video out composite 1.0v p-p/75Ω, bnc x 1, vga x 1, hdmi x 1 vga resolution 1280x1024, 1024x768, 800x600, hdmi, 1080p record resolution 1080p 720p display frame rate (per ca...

  • Page 86

    86 a.3 rack mounting the qt446, qt4332, qt4532, qt518, qt5116 and qt536 all use 2u cases and include brackets and screws allowing them to be secured in a standard server rack or server cabinet. These dvrs are designed for horizontal mounting only. The dvr must rest on a shelf sufficient to hold its ...

  • Page 87: Q-See Product Warranty

    87 q-see is proud to back all of our products with a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Free firmwa...

  • Page 88: Product Support, Downloads,

    88 questions or comments? Contact us product support, downloads, firmware updates & manuals 24/7 technical resource data base live chat (m-f, 6am - 7pm sat & sun 9am - 5pm pst) www.Q-see.Com/support.

  • Page 89

    89 digital peripheral solutions, inc. 8015 e. Crystal drive anaheim, ca 92807.