Quintum AX Series AXM1600 Release Note

Welcome to Quintum’s 

Tenor

®

Notes

for July, 2004 

• 

Quintum Announces the New Tenor AX!

Quintum is officially announcing the arrival of our newest 

analog Tenor series of products. The new Tenor AX Series 

provides 8, 16, up to 24 simultaneous VoIP calls to allow 

enterprises with an analog infrastructure an effective way to 

capitalize on the power of VoIP. This new, more scalable 

Tenor is designed to support increased call volumes. Included with the new AX are Quintum’s new 

Configuration Manager and Tenor Monitor software to ease network management both at the headquarters 

and at remote locations. As 

with the other Tenors, the AX 

offers the complete set of 

unique features including 

SelectNet QoS switching, 

integrated call routing between 

circuit and VoIP ports, 

PacketSaver VoIP multiplexing 

for up to an additional 57% 

reduction in bandwidth usage and an integrated IVR.  The AX offers the following configurations.

• 

New Call Center Case Study on Quintum's Website:

Chance Telecom implemented a 

VoIP network in South America for two of the largest telemarketing companies in the region.  Both 

organizations needed to reduce costs from calls between North and South America. Chance utilized a Tenor 

CMS in their POP, which provided 

scalability, and a series of digital 

Tenors at the call center locations. 

PacketSaver™ was also 

implemented to substantially 

improve the bandwidth utilization 

for VoIP calls between South 

America and the US.

The Tenor CMS solution can 

support up to 32 T1/E1/PRI    

trunks and allows the customers to 

expand their operations as needed, with very short notice to the service provider, Chance Telecom. The 

solution also allowed them to create individual account codes to simplify billing across multiple customers 

and to target specific campaigns for short durations. This allowed them to decrease their work force at non-

peak times, improve operator efficiency and provide more flexible service offerings. Read the case study at: 

http://partners.quintum.com/files/prod_lit/Chance-CallCenter_casestudy.pdf

• 

Check out the newest OffNet Offers on our website:

We continue to add more service providers 

who have signed up with OffNet Offers for our enterprise customers.  Check them out to see how you can 

save money on your long distance and international phone calls. Go to our website often to find the most 

recent offerings! 

http://www.quintum.com/main/offnet.html

Please feel free to forward this Tenor Notes to your colleagues.   

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