Summary of OmniStor 4900F Series

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    Rackable systems inc. Restricted rights and liability no part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, in whole or part, without prior written permission from rackable systems inc. Ra...

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    I contents about this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V typographical conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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    Table of contents ii 2 topologies and operating modes . . . . . . . . . . . . . . . . . . . . 25 operating mode overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 simplex mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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    Table of contents iii 4 managing and monitoring . . . . . . . . . . . . . . . . . . . . . . . . . 115 enclosure component monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 status indicator leds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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    Table of contents iv a technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 b port information . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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    V preface about this manual welcome congratulations on the purchase of your new omnistor ® 4900f series raid storage system from rackable systems. This next generation fibre channel storage system provides superior high-performance, redundancy and fault tolerance with dual next generation wahoo2 fc-...

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    About this manual welcome vi the following are descriptions of the omnistor 4900f series product offerings: omnistor 4911f is a 12-bay 2 gbit per second single raid controller in a 3.5" (2u) rackmount storage solution with 512mb of cache memory, a battery-backup unit, four host ports (2 ports per ea...

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    About this manual welcome vii omnistor 4922f is a 12-bay 2 gbit per second dual raid controller in a 3.5" (2u) rackmount storage solution with 2gb of cache memory, battery-backup units, four host ports (2 ports per each host i/o card), and two high-performance disk i/o cards. It also includes storvi...

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    About this manual typographical conventions viii an optional deskside tower kit is available. This user’s guide is your complete documentation to set up the storage system hardware, add components, cable the storage system components, replace parts, and diagnose/repair your system. For information o...

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    About this manual features ix features the omnistor 4900f series storage systems are designed for mission critical applications requiring the highest performance with uncompromised data reliability, such as mid-range and enterprise server storage, while maintaining exceptionally high throughput. The...

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    About this manual features x n dual 2 gb/sec (gigabit per second) fibre channel ports per host i/o card. Fabric ports are optimized with full duplex operations and auto-negotiate features. N dual 2 gb/sec disk side ports for high performance, failure resilient paths to the drives. Full duplex operat...

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    1 chapter 1 getting started this chapter provides a description of the enclosure components and its onboard monitoring systems. The components section discusses the major enclosure components. The monitoring section describes the enclosure’s leds, and the manner in which normal and abnormal conditio...

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    Chapter 1 - getting started at a glance 2 at a glance the following illustrations show the featured components of the omnistor 4900f series storage system. Familiarize yourself with its components prior to installing and using the storage system. Component views.

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    Chapter 1 - getting started components 3 components this section provides a description of each of the major components that comprise the omnistor 4900f series storage system. Front bezel the front bezel houses the status leds, drive leds, and alarm reset button. When removed, the user has access to...

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    Chapter 1 - getting started power system 4 power system standard ac hot swappable power supplies the ac power system consists of two 350-watt hot-pluggable power supplies, each with independent ac power cords and cooling fans. This power system provides the enclosure with “n+1” redundant power. Each...

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    Chapter 1 - getting started optional dc hot swappable power supplies 5 optional dc hot swappable power supplies the dc power system is designed to allow the storage system to be installed with telco system hardware installations. It consists of two 350-watt hot-pluggable power supplies, each with in...

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    Chapter 1 - getting started optional dc hot swappable power supplies 6 the power feed must be electrically isolated from any ac power source, provide a reliable connection to earth (battery room positive bus is connected to the grounding electrode), and capable of providing up to 600 watts of contin...

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    Chapter 1 - getting started cooling fan module 7 cooling fan module the cooling system consists of two high-performance (80-cfm) cooling fans mounted in a single fan module which slides into a bay at the rear of the enclosure. The design of the fan module provides for an easy-to-install user- replac...

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    Chapter 1 - getting started cooling fan module 8 if the drive bay area reaches a temperature of 50°c (122°f) an audible alarm will sound, the front panel fan status led will toggle amber green, and the monitoring software will post a warning message. These notifications give the user a warning that ...

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    Chapter 1 - getting started ses controller card 9 ses controller card warning: the ses controller card is not hot swappable. You must power down the enclosure prior to removing or inserting this card. The ses controller card provides the built-in environmental and system status monitoring. It also h...

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    Chapter 1 - getting started drive device id settings 10 below is an illustration depicting the drive slot identification. Drive slot numbers are not the drive device ids. Grayed slots are the ses communication slots. Drive slot location drive device id settings located on the ses controller card fac...

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    Chapter 1 - getting started spin-up settings 11 for example, if the setting for switches 1 through 3 are “down.” the device id addresses for the drive slots 1 - 12 would be 0 - 11 respectively. Note: if a hard address id conflict occurs during fibre channel loop initialization, the fibre channel pro...

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    Chapter 1 - getting started disk i/o card 12 disk i/o card the disk i/o card is provided for drive channel expansion. By connecting daisy chained omnistor 4000f enclosures to the disk i/o cards additional enclosures and drives can be added to your system. This card’s design incorporates an active hu...

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    Chapter 1 - getting started host i/o card 13 also located on the disk i/o card is a jumper, (jp3), which allows the enclosure’s internal hubs to be configured for split-bus operations. The omnistor 4900f series storage system only supports “single-bus” mode. The setting should be offset. The jumpers...

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    Chapter 1 - getting started sfp transceiver 14 the following table defines the function of each switch: each card contains port bypass circuits (pbc) that allows for hot swapping, improved signal quality and valid fc signal detection. An onboard clock recovery units (cru) is provided to improve the ...

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    Chapter 1 - getting started sfp transceiver 15 sfp optical transceiver models note: refer to the installation chapter for transceiver installation procedures. Dust covers are provided to protect the transceivers’ optics. It is highly recommend that the dust covers be installed when a connector is no...

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    Chapter 1 - getting started raid controllers 16 raid controllers the omnistor 4900f series storage system is designed to house one or two hot-pluggable wahoo2 raid controllers. The controller is the latest next generation dual port high-performance 2 gb/second fibre channel-to-fibre channel raid con...

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    Chapter 1 - getting started raid controllers 17 the core processor of the raid controller is based on an intel xscale™ risc processor running at 600 mhz. The processor has integrated instructions and data caches that allow for the most frequent instructions to be executed without having to access ex...

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    Chapter 1 - getting started battery backup unit 18 raid controller face plate leds and descriptions battery backup unit the main board of the raid controller includes battery control circuitry for a single cell lithium ion battery along with a battery pack mating connector. The main purpose of batte...

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    Chapter 1 - getting started battery backup unit 19 the battery control circuitry has constant current using a constant voltage (cccv) charger. The battery charger provides a maximum 250ma charge current. When the charge current falls below 16ma, the charger determines that the end of charge has been...

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    Chapter 1 - getting started embedded applications - storview 20 embedded applications - storview one of the new features of the wahoo2 raid controller is its ability to have an embedded application. Storview storage management software is available as an option in the form of an embedded application...

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    Chapter 1 - getting started control and monitoring 21 control and monitoring an integral part of the omnistor 4900f series storage system is its control and monitor capabilities. The ses processors provide monitoring data for the enclosure environmental conditions such as enclosure temperature, cool...

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    Chapter 1 - getting started status indicator leds 22 status indicator leds the status indicator leds comprise the power-on led, channel status led, power supply status led, and fan status led. These series of leds are grouped on the right side of the front bezel directly above the alarm reset button...

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    Chapter 1 - getting started audible alarm 23 audible alarm an audible alarm will sound when any of the enclosure’s component status changes to an abnormal state. To silence the alarm, press the alarm reset button located on the front bezel. The corresponding alarm’s led will remain illuminated until...

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    Chapter 1 - getting started audible alarm 24.

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    25 chapter 2 topologies and operating modes this chapter provides an overview of the supported operating modes and topologies. This information should provide you with an understanding to make the best choices for the optimum configuration that compliments your storage system solution. Essentially t...

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    Chapter 2 - topologies and operating modes simplex mode 26 simplex mode the simplex operating mode uses a single wahoo2 raid controller solution that provides a limited level of redundancy. With its dual port topology, the controller also provides dual active ports that increases the bandwidth capab...

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    Chapter 2 - topologies and operating modes dual port single host dual connection 27 in this topology the host i/o card switches 1, 2, and 4 are set to the “up” position. Switch 1 sets the bus speed mode on the host i/o card to 2 gb/sec. Switch 2 configures the enclosure for the wahoo raid controller...

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    Chapter 2 - topologies and operating modes dual port multi-host single connection 28 dual port multi-host single connection this topology provides a base shared raid storage solution for up to four host systems. It offers the following advantage: clustered storage between multiple host system (no re...

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    Chapter 2 - topologies and operating modes dual port multi-host dual connection 29 dual port multi-host dual connection this topology provides a base shared raid storage solution for up to four host systems. It offers the following advantages: clustered storage between multiple host system (no requi...

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    Chapter 2 - topologies and operating modes duplex mode 30 duplex mode the duplex operating mode is a dual raid controller solution providing a redundant controller or an active-active raid storage solution. Beginning with a minimum level redundancy solution it can be configured to provide the most r...

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    Chapter 2 - topologies and operating modes multi-port mirrored single host-single connection 31 multi-port mirrored single host-single connection this topology provides an redundant raid storage solution for single host systems with one fibre port where a fault-tolerant disk subsystem storage is req...

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    Chapter 2 - topologies and operating modes multi-port mirrored single host-dual connection 32 multi-port mirrored single host-dual connection this multi-port mirrored topology provides an active-active raid storage solution for single host systems with dual fibre ports where fault-tolerant raid disk...

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    Chapter 2 - topologies and operating modes multi-port mirrored single host-dual connection 33 example of multi-port mirrored in fail-over mode the following illustration demonstrates how the ports failover in the multi-port mirrored topology. Switch 6 which enables automatic internal hub failover wh...

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    Chapter 2 - topologies and operating modes multi-port mirrored dual host system-single connection 34 multi-port mirrored dual host system-single connection this topology provides one of the more robust active-active raid storage solution for dual host systems with single fibre ports. It has the foll...

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    Chapter 2 - topologies and operating modes multi-port mirrored dual host system-quad connection 35 multi-port mirrored dual host system-quad connection this topology provides one of the more robust active-active raid storage solution for dual host systems with dual fibre ports. It has the following ...

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    Chapter 2 - topologies and operating modes multi-port mirrored san attach single switch connection 36 multi-port mirrored san attach single switch connection this san topology provides another robust high-performance active-active raid storage solution for multiple host systems with dual fibre ports...

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    Chapter 2 - topologies and operating modes multi-port mirrored san attach dual switch connection 37 multi-port mirrored san attach dual switch connection this san topology provides the most robust high-performance active-active raid storage solution for multiple host systems with dual fibre ports. I...

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    Chapter 2 - topologies and operating modes daisy-chain jbod enclosures 38 daisy-chain jbod enclosures single bus dual-loop mode the omnistor 4000f jbod enclosure is used as the daisy-chain enclosures to expand the number of drives available to the omnistor 4900f series storage systems up to the limi...

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    Chapter 2 - topologies and operating modes san lun mapping 39 san lun mapping the wahoo2 raid controller has extensive support for san lun mapping (slam). A logical drive (lun) can be mapped to particular host hba or to a particular host hba port. Up to 512 logical drive mappings can be created, wit...

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    Chapter 2 - topologies and operating modes alternate path software 40 alternate path software this is a software tool that manages multiple paths between the host operating system and luns (logical drive). The software manages the multiple paths by detecting duplicate disk objects that represent a s...

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    Chapter 2 - topologies and operating modes a word about clustering 41 a word about clustering minimizing downtime for maximum data availability so-called open systems, such as windows servers, just don’t provide the level of availability that is managers are familiar with on mainframes. A partial so...

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    Chapter 2 - topologies and operating modes minimizing downtime for maximum data availability 42 from one node to two nodes. Going from one node to a four node cluster generally yields a 2.5x or 3x performance boost. However, the cluster performance is application dependent. For example, read operati...

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    Chapter 2 - topologies and operating modes how available are clusters? 43 how available are clusters? This table outlines the maximum availability per downtime in the different architectures: application of availability the omnistor 4900f series storage systems implementation of availability within ...

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    Chapter 2 - topologies and operating modes application of availability 44.

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    45 chapter 3 setup and installation overview this chapter describes the procedures to install and setup the omnistor 4900f series storage system. Each section will step you through the hardware installation, cabling and topology configurations. It is important to thoroughly review this information a...

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    Chapter 3 - setup and installation storage system detailed installation 46 storage system detailed installation this section describes preparing and installing the enclosure(s) into the rack cabinet or the enclosure into its tower stand (refer to “installing the storage system into the tower stand” ...

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    Chapter 3 - setup and installation installing the storage system enclosure into the rack cabinet 47 note: it will be helpful to have an assistant available during the installation. 5 install the rear mounting rails. Secure the left and right mounting rail to the vertical members using the screws and...

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    Chapter 3 - setup and installation installing the storage system enclosure into the rack cabinet 48 attaching the chassis ears 8 re-install the power supplies. Slide each power supply into its empty bay and ensure it seats completely, and the release latch resets. 9 continue now with “completing the...

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    Chapter 3 - setup and installation installing the storage system into the tower stand 49 installing the storage system into the tower stand 1 remove the storage system from its shipping carton and inspect for obvious damage. Remove and open the accessory kit, and remove the contents. Open the left a...

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    Chapter 3 - setup and installation installing the storage system into the tower stand 50 pan head screws. Inserting and securing the chassis 11 re-install the cooling fan module. Slide it into its open bay and ensure it seats a b c.

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    Chapter 3 - setup and installation completing the installation 51 completely, and the release latch resets. 12 re-install the power supplies. Slide each power supply into its open bay and ensure it seats completely, and the release latch resets. 13 continue now with “completing the installation” on ...

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    Chapter 3 - setup and installation completing the installation 52 attaching the front bezel (rack and tower models) d secure the front bezel using a phillips screwdriver by rotating the fasteners clockwise one-quarter turn. 2 install the sfp transceivers. A insert the transceiver(s) into each of the...

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    Chapter 3 - setup and installation completing the installation 53 installing transceivers 3 (ac power supplies only) install the power cords and secure them using the power cord bales. Note: for dc power supplies, skip to “cabling the dc power supplies” on page 54. A ensure that the orientation is s...

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    Chapter 3 - setup and installation cabling the dc power supplies 54 4 repeat the above steps for each additional storage system enclosure you will be installing with ac power supplies. This completes the physical hardware installation, refer to “network connectivity for embedded storview” on page 55...

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    Chapter 3 - setup and installation network connectivity for embedded storview 55 network connectivity for embedded storview note: applicable to omnistor 4931f, 4932f, 4941f, and 4942f models only. 1 connect a cat 5e ethernet cable from the local area network connection (host server, hub, or switch) ...

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    Chapter 3 - setup and installation operating mode configuration and cabling 56 operating mode configuration and cabling in this section we provide an overview for the ses controller card switches and host i/o card switches. Following this overview, you will find the detailed instructions to setup an...

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    Chapter 3 - setup and installation ses controller card switch setting overview 57 refer to this chart to see how the id range is assigned. Device id ranges drive slots and sample ids assigned note: odd numbered drive slots are assigned to channel 0 and even numbered drive slots are assigned to chann...

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    Chapter 3 - setup and installation ses controller card switch setting overview 58 locate your selected operating mode and complete the setup. You will be instructed at the appropriate time to set the switches as described previously. Note: if you are installing either a omnistor 4931f/4932f or a omn...

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    Chapter 3 - setup and installation simplex mode (omnistor 4911f/4912f/4931f/4932f) 59 simplex mode (omnistor 4911f/4912f/4931f/4932f) the basic simplex (stand-alone) operating mode provides a single enclosure with a single raid controller solution. This mode provides solutions for single or multiple...

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    Chapter 3 - setup and installation stand-alone dual port single host configuration 60 2 re-install the disk i/o card. Repeat step 1 for the second disk i/o card. 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch...

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    Chapter 3 - setup and installation stand-alone dual port single host configuration 61 host i/o card and switch settings 5 re-install the host i/o card. Repeat step 4 for the second host i/o card. 6 connect the fibre channel data cable(s). A connect a data cable from the host hba fc port to the “h0” ...

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    Chapter 3 - setup and installation stand-alone dual port single host configuration 62 7 (embedded storview only) connect a cat 5e ethernet cable from the raid controller network port to your ethernet switch or lan. 8 if you wish to add additional enclosure(s), follow the instructions below. Otherwis...

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    Chapter 3 - setup and installation stand-alone dual port single host configuration 63 12 cable the daisy-chain enclosure to the primary raid enclosure. A connect a data cable from the “d2” connector on the upper disk i/o card installed in the primary raid enclosure to the “d1” connector on the upper...

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    Chapter 3 - setup and installation stand-alone dual port single host dual connection configuration 64 stand-alone dual port single host dual connection configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws on the disk i/o ca...

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    Chapter 3 - setup and installation stand-alone dual port single host dual connection configuration 65 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch setting overview” on page 56 for the other available settin...

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    Chapter 3 - setup and installation stand-alone dual port single host dual connection configuration 66 6 connect the fibre channel data cable(s). A connect a data cable from the host hba fc port to the “h0” connector on the right host i/o card. B connect another data cable from the host hba fc port t...

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    Chapter 3 - setup and installation stand-alone dual port single host dual connection configuration 67 10 re-install the disk i/o card. Repeat step 8 for the second disk i/o card. 11 set the ses controller card switches in the daisy-chain enclosure. Refer to the illustration below. See “ses controlle...

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    Chapter 3 - setup and installation stand-alone dual port single host dual connection configuration 68 stand-alone dual port single host dual connection cabling diagram (daisy-chain enclosure) caution: when using dual loop topologies, you will be required to install and use volume management software...

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    Chapter 3 - setup and installation stand-alone dual port dual host single connection configuration 69 stand-alone dual port dual host single connection configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws on the disk i/o ca...

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    Chapter 3 - setup and installation stand-alone dual port dual host single connection configuration 70 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch setting overview” on page 56 for the other available settin...

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    Chapter 3 - setup and installation stand-alone dual port dual host single connection configuration 71 6 connect the fibre channel data cable(s). A connect a cable from the first host (node a) hba fc port to the “h1” connector on the left host i/o card. B connect a cable from the second host (node b)...

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    Chapter 3 - setup and installation stand-alone dual port dual host single connection configuration 72 10 re-install the disk i/o card. Repeat step 8 for the second disk i/o card. 11 set the ses controller card switches in the daisy-chain enclosure. Refer to the illustration below. See “ses controlle...

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    Chapter 3 - setup and installation stand-alone dual port dual host single connection configuration 73 stand-alone dual port dual host single connection cabling diagram (daisy-chain) caution: when using dual loop topologies, you will be required to install and use volume management software. 13 repea...

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    Chapter 3 - setup and installation stand-alone dual port dual host dual connection configuration 74 stand-alone dual port dual host dual connection configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws on the disk i/o card a...

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    Chapter 3 - setup and installation stand-alone dual port dual host dual connection configuration 75 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch setting overview” on page 56 for the other available settings...

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    Chapter 3 - setup and installation stand-alone dual port dual host dual connection configuration 76 6 connect the fibre channel data cable(s). A connect a cable from the first host (node a) first hba fc port to the “h0” connector on the left host i/o card. B connect another cable from a first host (...

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    Chapter 3 - setup and installation stand-alone dual port dual host dual connection configuration 77 9 set the jumper (jp4) on the disk i/o card installed in the expansion enclosure. Loosen the two captive fastener screws on the disk i/o card and pull it from the daisy-chain enclosure using the faste...

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    Chapter 3 - setup and installation stand-alone dual port dual host dual connection configuration 78 b connect another data cable from the “d2” connector on the lower disk i/o card installed in the primary raid enclosure to the “d1” connector on the upper disk i/o card in the daisy-chain enclosure. S...

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    Chapter 3 - setup and installation duplex mode (omnistor 4921f/4922f/4941f/4942f) 79 duplex mode (omnistor 4921f/4922f/4941f/4942f) the basic duplex operating mode provides a single enclosure with dual raid controllers. The two controllers operate in an active-active configuration, where both contro...

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    Chapter 3 - setup and installation multi-port mirrored single host-single connection configuration 80 multi-port mirrored single host-single connection configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws for the disk i/o c...

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    Chapter 3 - setup and installation multi-port mirrored single host-single connection configuration 81 2 re-install the disk i/o card. Repeat step 1 for the second disk i/o card. 3 locate the switches on the ses controller card and set them as indicated in the illustration on the following page. Refe...

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    Chapter 3 - setup and installation multi-port mirrored single host-single connection configuration 82 6 connect the fibre channel data cable(s). A connect a cable from the host hba fc port to the “h0” connector on the right host i/o card. Multi-port mirrored single host-single connection cabling dia...

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    Chapter 3 - setup and installation multi-port mirrored single host-single connection configuration 83 10 re-install the disk i/o card. Repeat step 8 for the second disk i/o card. 11 set the ses controller card switches in the daisy-chain enclosure. Refer to the illustration below. See “ses controlle...

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    Chapter 3 - setup and installation multi-port mirrored single host-single connection configuration 84 13 repeat steps 8 through 11 for each additional daisy-chained enclosure. Multi-port single host-single connection cabling diagram (daisy-chain) 14 power on your system, refer to “powering on the st...

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    Chapter 3 - setup and installation multi-port mirrored single host-dual connection configuration 85 multi-port mirrored single host-dual connection configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws for the disk i/o card ...

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    Chapter 3 - setup and installation multi-port mirrored single host-dual connection configuration 86 ses controller card switch settings 4 set the switches 1, 2, and 6 to the “up” position on the host i/o cards. Loosen the two captive fastener screws for a host i/o card and pull it from the enclosure...

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    Chapter 3 - setup and installation multi-port mirrored single host-dual connection configuration 87 6 connect the fibre channel data cable(s). A connect a cable from the host first hba fc port to the “h0” connector on the right host i/o card. B connect another cable from the host second hba fc port ...

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    Chapter 3 - setup and installation multi-port mirrored single host-dual connection configuration 88 10 re-install the disk i/o card. Repeat step 8 for the second disk i/o card. 11 set the ses controller card switches in the daisy-chain enclosure. Refer to the illustration below. See “ses controller ...

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    Chapter 3 - setup and installation multi-port mirrored single host-dual connection configuration 89 multi-port mirrored single host-dual connection cabling diagram (daisy-chain) caution: when using dual loop topologies, you will be required to install and use volume management software. 13 repeat st...

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    Chapter 3 - setup and installation multi-port mirrored dual host-single connection configuration 90 multi-port mirrored dual host-single connection configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws for the disk i/o card ...

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    Chapter 3 - setup and installation multi-port mirrored dual host-single connection configuration 91 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch setting overview” on page 56 for the other available settings...

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    Chapter 3 - setup and installation multi-port mirrored dual host-single connection configuration 92 6 connect the fibre channel data cable(s). A connect a cable from the first host (node a) hba fc port to the “h0” connector on the left host i/o card. B connect another cable from the second host (nod...

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    Chapter 3 - setup and installation multi-port mirrored dual host-single connection configuration 93 10 re-install the disk i/o card. Repeat step 8 for the second disk i/o card. 11 set the ses controller card switches in the daisy-chain enclosure. Refer to the illustration below. See “ses controller ...

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    Chapter 3 - setup and installation multi-port mirrored dual host-single connection configuration 94 caution: when using dual loop topologies, you will be required to install and use volume management software. Multi-port mirrored dual host-single connection cabling diagram (daisy-chain) 13 repeat st...

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    Chapter 3 - setup and installation multi-port mirrored dual host-quad connection configuration 95 multi-port mirrored dual host-quad connection configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws for the disk i/o card and ...

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    Chapter 3 - setup and installation multi-port mirrored dual host-quad connection configuration 96 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch setting overview” on page 56 for the other available settings. ...

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    Chapter 3 - setup and installation multi-port mirrored dual host-quad connection configuration 97 6 connect the fibre channel data cable(s). A connect a cable from the first host (node a) first hba fc port to the “h0” connector on the right host i/o card. B connect another cable from the first host ...

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    Chapter 3 - setup and installation multi-port mirrored dual host-quad connection configuration 98 8 if you wish to add additional enclosure(s), follow the instructions below. Otherwise skip to step 14. The example depicts one extra enclosure being added, however, you may wish to add more enclosures ...

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    Chapter 3 - setup and installation multi-port mirrored dual host-quad connection configuration 99 a connect a data cable from the “d2” connector on the upper disk i/o card installed in the primary raid enclosure to the “d1” connector on the upper disk i/o card installed in the daisy-chain enclosure....

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    Chapter 3 - setup and installation multi-port mirrored dual host-quad connection configuration 100 13 repeat steps 8 through 11 for each additional daisy-chained enclosure. 14 power on your system, refer to “powering on the storage system” on page 113. This completes the setup and cabling of this co...

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    Chapter 3 - setup and installation multi-port mirrored san attach-single switch configuration 101 multi-port mirrored san attach-single switch configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws for the disk i/o card and p...

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    Chapter 3 - setup and installation multi-port mirrored san attach-single switch configuration 102 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch setting overview” on page 56 for the other available settings. ...

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    Chapter 3 - setup and installation multi-port mirrored san attach-single switch configuration 103 6 connect the fibre channel data cable(s). A connect your host(s) to the switch. B connect a data cable from a switch port to the “h1” connector on the right host i/o card. C connect a data cable from a...

  • Page 118

    Chapter 3 - setup and installation multi-port mirrored san attach-single switch configuration 104 8 if you wish to add additional enclosure(s), follow the instructions below. Otherwise skip to step 14. The example depicts one extra enclosure being added, however, you may wish to add more enclosures ...

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    Chapter 3 - setup and installation multi-port mirrored san attach-single switch configuration 105 a connect a data cable from the “d2” connector on the upper disk i/o card installed in the primary raid enclosure to the “d1” connector on the upper disk i/o card installed in the daisy-chain enclosure....

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    Chapter 3 - setup and installation multi-port mirrored san attach-single switch configuration 106 caution: when using dual loop topologies, you will be required to install and use volume management software. 13 repeat steps 8 through 11 for each additional daisy-chained enclosure. 14 power on your s...

  • Page 121

    Chapter 3 - setup and installation multi-port mirrored san attach-dual switch configuration 107 multi-port mirrored san attach-dual switch configuration 1 set the jumper (jp4) on the disk i/o card to configure the bus speed mode. Loosen the two captive fastener screws for the disk i/o card and pull ...

  • Page 122

    Chapter 3 - setup and installation multi-port mirrored san attach-dual switch configuration 108 3 locate the switches on the ses controller card and set them as indicated in the illustration below. Refer to “ses controller card switch setting overview” on page 56 for the other available settings. Se...

  • Page 123

    Chapter 3 - setup and installation multi-port mirrored san attach-dual switch configuration 109 6 connect the fibre channel data cable(s). A connect your host(s) to the switch. B connect a data cable from a switch port to the “h0” connector on the right host i/o card. C connect a data cable from ano...

  • Page 124

    Chapter 3 - setup and installation multi-port mirrored san attach-dual switch configuration 110 7 (embedded storview only) connect a cat 5e ethernet cable from the raid controller network port to your ethernet switch or lan. Connect a second cat 5e ethernet cable from the second raid controller to a...

  • Page 125

    Chapter 3 - setup and installation multi-port mirrored san attach-dual switch configuration 111 12 cable the daisy-chain enclosure to the primary raid enclosure. A connect a data cable from the “d2” connector on the upper disk i/o card installed in the primary raid enclosure to the “d1” connector on...

  • Page 126

    Chapter 3 - setup and installation upgrades 112 caution: when using dual loop topologies, you will be required to install and use volume management software. 13 repeat steps 8 through 11 for each additional daisy-chained enclosure. 14 power on your system, refer to “powering on the storage system” o...

  • Page 127

    Chapter 3 - setup and installation powering on the storage system 113 powering on the storage system after you have the system setup and installed, you are ready to power on the storage system enclosure(s). Note: ensure that the data cables, power cables, or other objects are not obstructing the air...

  • Page 128

    Chapter 3 - setup and installation powering off the storage system 114.

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    115 chapter 4 managing and monitoring in this chapter you will find information about using the enclosure’s onboard monitoring systems. It also contains the procedures to update the enclosure’s ses controller card firmware and raid controller firmware configuration program. Using a vt-100 terminal (...

  • Page 130

    Chapter 4 - managing and monitoring status indicator leds 116 status indicator leds the status indicator leds located above the alarm reset button, comprise the power-on led, channel status led, power supply status led, and fan status led. The following are descriptions of each of the leds. Power-on...

  • Page 131

    Chapter 4 - managing and monitoring drive status leds 117 the drive status leds are also used for the “one-touch annunciation” configuration display system. Pressing and holding the alarm reset button will cause these leds to display the host i/o and disk i/o card speed settings, and the presence of...

  • Page 132

    Chapter 4 - managing and monitoring drive carrier litepipes 118 drive carrier litepipes on each disk drive carrier are “litepipes.” they are located on the lower right side of each drive carrier. The litepipes present some of the information provided by the front bezel drive leds, that is, drive act...

  • Page 133

    Chapter 4 - managing and monitoring led matrix 119 led matrix the raid controllers have control of the drive status and drive activity leds. These leds which are located on the front bezel present information about the drives and their activity by illuminating with different colors and states (stead...

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    Chapter 4 - managing and monitoring led matrix 120 drive ready - not assigned to an array blinking green. N/a n/a drive ready - assigned to an array steady green. N/a n/a drive failure - not assigned to an array blinking amber. Steady amber. Continuous beep. Drive failure - assigned to an array blin...

  • Page 135

    Chapter 4 - managing and monitoring one-touch annunciation configuration display 121 one-touch annunciation configuration display the “one-touch annunciation” configuration display feature is an easily accessible press-to-touch display of the ses controller card switches 1 through 3 settings, the fa...

  • Page 136

    Chapter 4 - managing and monitoring vt-100 interface enclosure monitoring 122 vt-100 interface enclosure monitoring another feature of the omnistor 4900f series storage system is the ability to monitor itself. The user can interact with the system through a vt-100 terminal interface. The firmware ba...

  • Page 137

    Chapter 4 - managing and monitoring vt-100 interface enclosure monitoring 123 enclosure terminal utility screen 6 to monitor the enclosure components, select option “1” show enclosure environment status by pressing the key. The screen provides a status list of the internal components such as disk dr...

  • Page 138

    Chapter 4 - managing and monitoring ses commands debug 124 ses commands debug this feature (option 2) provides manufacturers and developers the ability to monitor “read and write” command buffers for both ses processors. The interface allows the user to scroll back through the buffer data, or select...

  • Page 139

    Chapter 4 - managing and monitoring uploading ses controller card firmware 125 uploading ses controller card firmware the following information describes the procedures to upload new firmware to the ses controller card. The preferred method is to take the enclosure off-line first, then perform the u...

  • Page 140

    Chapter 4 - managing and monitoring uploading ses controller card firmware 126 the enclosure terminal utility menu will appear. Enclosure terminal utility screen 6 select option “5” firmware upload by pressing the key. Upload firmware screen 7 press the key (lower case) to start the upload. Using th...

  • Page 141

    Chapter 4 - managing and monitoring uploading ses controller card firmware 127 note: ensure that the protocol “xmodem” is selected. From the xmodem send screen you can monitor the progress of the upload. You can safely stop the transfer without affecting your existing firmware any time during the tr...

  • Page 142

    Chapter 4 - managing and monitoring enclosure fan speed control 128 enclosure fan speed control the ses controller card has a firmware-based vt-100 interface which provides an option for fan speed control. This allows the user with the choice to enable or disable the automatic control feature. It pr...

  • Page 143

    Chapter 4 - managing and monitoring manual override 129 when this option is enabled, the software will control the rpm of the cooling fans based on enclosure temperature parameters and its installed component. For example, if any one or a combination of the following occurs, the cooling fan rpms wil...

  • Page 144

    Chapter 4 - managing and monitoring setting the communications parameters automatically 130 the jumpers jp1 and jp2 are by default are offset which enables the use of the automatic fan speed control. The jumper jp1 controls fan 0 and jp2 controls fan 1. Placing the included jumper on both pins of ea...

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    Chapter 4 - managing and monitoring updating the controller firmware 131 updating the controller firmware to flash the controller with new, updated, or simply reloading the firmware, obtain the firmware file by downloading it from the support web site. 1 obtain the new or updated controller firmware...

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    Chapter 4 - managing and monitoring updating the controller firmware 132 this process takes you to what is called the “monitor mode.” once in monitor mode (command prompt displayed), type “rs” and press . This will restart the controller using the corrected baud rate. 5 if the menu system does not a...

  • Page 147

    Chapter 4 - managing and monitoring updating the controller firmware 133 online diagnostics - controller maintenance screen 9 press to begin the firmware download and re-program procedure. Download firmware screen at the bottom of the screen a series of “c” characters will be displayed. 10 when the ...

  • Page 148

    Chapter 4 - managing and monitoring updating the controller firmware 134 from the send screen you can monitor the progress of the download. You can safely stop the transfer without affecting your existing firmware any time during the transfer until it has been completed. The upload does not overwrit...

  • Page 149

    135 chapter 5 troubleshooting this chapter provides typical solutions for problems you may encounter while operating the omnistor 4900f series storage system. General enclosure problems symptom reason solution fails to power on. (ac psu) power cord(s) not connected properly. (ac psu) power not avail...

  • Page 150

    Chapter 5 - troubleshooting common fibre loop/bus problems 136 common fibre loop/bus problems fibre loop or bus problems can usually be attributed to cabling issues, transceivers, speed mode setting or possibly a faulty disk i/o or host i/o card. Refer to the chart below to review troubleshooting an...

  • Page 151

    Chapter 5 - troubleshooting common fibre loop/bus problems 137 faulty fibre channel data cable. Replace the fibre channel data cable with a “known good” cable. Faulty host fibre channel hba. Refer to your fibre channel host bus adapter user’s guide for information on troubleshooting the adapter. Hos...

  • Page 152

    Chapter 5 - troubleshooting common problems and interpreting the leds 138 common problems and interpreting the leds for daisy-chain expansion enclosures, a possible faulty fibre channel data cable. Replace the fibre channel data cable with a “known good” cable. Faulty disk i/o card. Replace the disk...

  • Page 153

    Chapter 5 - troubleshooting common problems and interpreting the leds 139 power supply missing. Loss of ac power to the power supply. Replace the missing power supply and turn it on. Verify that proper ac power is available to the power supplies. If the enclosure is plugged into a three-hole grounde...

  • Page 154

    Chapter 5 - troubleshooting terminal and com port problems 140 terminal and com port problems symptom reason solution screen continuously puts out garbage characters. The likely cause of this problem is a baud rate mismatch between the terminal emulator and the enclosure. The baud rate can be set fr...

  • Page 155

    Chapter 5 - troubleshooting problems during bootup 141 problems during bootup the following sections describe problems you might encounter during power on self-test (post) or during bootup sequence of the enclosure and explains how to resolve those problems. Post shows problems related to the proces...

  • Page 156

    Chapter 5 - troubleshooting problems during bootup 142.

  • Page 157

    143 chapter 6 maintenance in this chapter you will find the maintenance procedures to replace individual components, as well as the entire storage system enclosure. Removing the front bezel 1 using a phillips screwdriver, unlock the two front bezel fasteners. Unlocking the front bezel rotate the fas...

  • Page 158

    Chapter 6 - maintenance removing the front bezel 144 2 grasp and pull the front bezel from the enclosure. Refer to the illustration below. Removing the front bezel.

  • Page 159

    Chapter 6 - maintenance replacing the cooling fans 145 replacing the cooling fans note: the cooling fan module is hot-swappable. Warning: do not operate the enclosure for extended periods of time, greater than five (5) minutes, with the cooling fan module removed. No cooling is available while the f...

  • Page 160

    Chapter 6 - maintenance replacing the cooling fans 146 2 remove the replacement cooling fan module from the shipping container and inspect for obvious damage. Save the packaging material. 3 align the cooling fan module with the opening fan bay and push the module into the enclosure until it complete...

  • Page 161

    Chapter 6 - maintenance replacing an ac power supply 147 replacing an ac power supply note: the ac power supply is hot-swappable. The storage system will continue to function normally with one power supply during replacement. 1 turn the on/off switch to the “off ” position on the affected power supp...

  • Page 162

    Chapter 6 - maintenance replacing an ac power supply 148 3 using your thumb and fore finger, squeeze the power supply release latch while pulling the power supply from the enclosure. 4 remove the replacement power supply from the shipping container and inspect for obvious damage. Save the packaging ...

  • Page 163

    Chapter 6 - maintenance replacing a dc power supply 149 replacing a dc power supply note: the dc power supply is hot-swappable. The storage system will continue to function normally with one power supply during replacement. 1 turn the on/off switch to the “off ” position on the affected power supply...

  • Page 164

    Chapter 6 - maintenance replacing a dc power supply 150 3 using your thumb and fore finger, squeeze the power supply release latch while pulling the power supply from the enclosure. 4 remove the replacement power supply from the shipping container and inspect for obvious damage. Save the packaging m...

  • Page 165

    Chapter 6 - maintenance replacing a disk drive 151 replacing a disk drive warning: drives and printed circuit board components are sensitive to electrostatic discharge. To prevent operating failure or damage, observe the following: establish a ground for yourself by using the wrist grounding strap, ...

  • Page 166

    Chapter 6 - maintenance replacing a disk drive 152 the drive carrier has tension clips which ensures that the drive fits very tight. It requires some force to remove or install the drive. 4 remove the replacement disk drive from its shipping container and remove the anti-static protection packaging....

  • Page 167

    Chapter 6 - maintenance replacing the disk i/o card 153 replacing the disk i/o card note: the disk i/o card is hot-swappable. 1 locate and verify which is the faulty disk i/o card. 2 remove the fibre channel data cables from the transceiver(s) that are to be removed. Insert the dust covers on the da...

  • Page 168

    Chapter 6 - maintenance replacing the disk i/o card 154 5 insert the dust covers on the transceiver when they have been removed. This will protect the optics. 6 using a flat-blade screwdriver, loosen the two captive fastener screws that secure the card. Removing the disk i/o card 7 using the captive...

  • Page 169

    Chapter 6 - maintenance replacing the disk i/o card 155 the transceiver can only be installed one way. Note the orientation and ensure you are inserting it correctly. Push the transceiver fully into the sfp cage so that it completely seats. The transceiver protrudes approximately 1/2-inch from the d...

  • Page 170

    Chapter 6 - maintenance replacing the host i/o card 156 replacing the host i/o card note: the host i/o card is hot-swappable. 1 identify the faulty host i/o card. Refer to “troubleshooting” on page 135 for information on identifying the card. 2 remove the fibre channel data cables from the transceiv...

  • Page 171

    Chapter 6 - maintenance replacing the host i/o card 157 5 loosen the captive fastener screw that secures the card. Removing host i/o card 6 using the captive fastener screws, gently pull the card from the enclosure. 7 note the position of the jumpers on the faulty card. 8 remove the new replacement ...

  • Page 172

    Chapter 6 - maintenance replacing the host i/o card 158 safe place. 13 re-connect the fibre channel data cables to the replacement card. 14 using the packaging materials from the replacement card, repackage the failed card and return it per your rma instructions..

  • Page 173

    Chapter 6 - maintenance replacing the ses controller card 159 replacing the ses controller card warning: the ses controller card is not hot-swappable. You must power down the storage enclosure to remove or install this card. 1 power down the storage enclosure, refer to “powering off the storage syst...

  • Page 174

    Chapter 6 - maintenance replacing a raid controller 160 replacing a raid controller note: the raid controller is hot-swappable. 1 identify and locate the failed controller. Refer to the software user’s guide for details on troubleshooting the raid controllers. You may also refer to the controller’s ...

  • Page 175

    Chapter 6 - maintenance replacing a raid controller 161 6 secure the controller by tightening the captive fastener screw. Do not overtighten the screw. 7 power-on the enclosure. Refer to “powering on the storage system” on page 113. Note: (dual active mode) the replacement controller will communicat...

  • Page 176

    Chapter 6 - maintenance replacing the enclosure 162 replacing the enclosure warning: printed circuit board components are sensitive to electrostatic discharge. To prevent operating failure or damage, observe the following: establish a ground for yourself by using a wrist grounding strap, or by touch...

  • Page 177

    Chapter 6 - maintenance replacing the enclosure 163 9 remove the defective storage enclosure. A for rack installations. Reverse the installation procedures in chapter 3, “installing the storage system enclosure into the rack cabinet” on page 46. Or b for deskside tower installations. Reverse the ins...

  • Page 178

    Chapter 6 - maintenance replacing the enclosure 164.

  • Page 179

    165 appendix a technical information specifications technical specifications for the omni stor 4900f series storage system operating environment operating non-operating +40°f to +95°f (+5°c to +35°c) -4°f to +158°f (-20°c to +70°c) relative humidity operating/non-operating 5% - 98% (non-condensing) ...

  • Page 180

    Appendix a - technical information specifications 166 weights rack mount - 4931f model (w/2 power supplies) rack mount - 4932f model (w/2 power supplies) rack mount - 4941f model (w/2 power supplies) rack mount- 4942f model (w/2 power supplies) tower units add 8.3 lbs to the rack mount weight. 34.55...

  • Page 181

    Appendix a - technical information specifications 167 host interface ports two 200 mb/sec fibre channel ports; copper and shortwave optical sfps device interface ports two 200 mb/sec fibre channel device ports; copper and shortwave optical sfps raid controller serial communications serial port: ethe...

  • Page 182

    Appendix a - technical information specifications 168.

  • Page 183

    169 appendix b port information connectors this appendix contains information about the connectors on the ses controller card, raid controller ethernet, and sfp transceivers for the host io cards and disk io cards. Optical sfp transceiver the host io cards and disk io cards use a hot-swappable small...

  • Page 184

    Appendix b - port information ses controller card rs-232 service port 170 the sfp transceiver is a class 1 laser safety compliant device and conforms to class 1 eye safety standards. Caution: do not look into the laser light beam for any extended period of time. Dust covers are provided to protect t...

  • Page 185

    Appendix b - port information null-modem cable specifications 171 null-modem cable specifications this cable is used to connect a terminal to the ses controller card rs-232 service port. It is a db-9 (female) to db-9 (female) null-modem type. Below is a pin-out of the cable. Db-9 to db-9 type null-m...

  • Page 186

    Appendix b - port information dc power supply connector pinout 172 dc power supply connector pinout caution: if the enclosure is connected to a dc power feed source that is not within the designated -48vdc range, damage might occur to the unit. A dc power cable is included with the 48vdc power suppl...

  • Page 187

    Appendix b - port information rs-232 service port 173 rs-232 service port located on the raid controller is a single service port usb-type connector which provides the serial rs-232 interface to the controller’s firmware program. The vt-100 interface to the firmware program provides access to the co...

  • Page 188

    Appendix b - port information omnistor communication cable specifications 174 omnistor communication cable specifications this cable is a custom designed cable used to connect a terminal or host system com port with a db-9 connector to the raid controller’s usb-type connector rs-232 service port. Be...

  • Page 189

    175 appendix c regulatory information compliance information statement type of equipment: 12 bay, 2gbit fibre channel storage system enclosure declaration in conformity with the title 47 of the us code of federal regulations, part 15 covering class a personal computers and peripherals. Operation is ...

  • Page 190

    Appendix c - regulatory information fcc class a radio frequency interference statement 176 fcc class a radio frequency interference statement this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are design...

  • Page 191

    Appendix c - regulatory information class a taiwanese statement 177 class a taiwanese statement class a japanese statement ce notice marking by the “ce” symbol indicates compliance of the device to directives of the european community. A “declaration of conformity” in accordance with the above stand...

  • Page 192

    Appendix c - regulatory information ac power cord selection 178 ac power cord selection n this enclosure is intended for indoor use only. N this enclosure is intended to be plugged into a 6a branch circuit in europe. N to select the proper power cord: for 110 volt operation – use a ul listed/csa lab...

  • Page 193

    179 a ac power cord selection 178 advanced features 167 alarm speaker 23, 118 alternate path software 40 attaching the chassis ears rack mount 48 attaching the front bezel 52 attaching the power cord bales 53 attaching the rails rack mount 47 b battery backup 167 battery backup unit 19 battery hold-...

  • Page 194

    Index 180 drive status leds 117 drives supported 166 duplex 25 duplex mode overview 30 setup 79 dust covers transceiver 15 e emc 166 emi 166 enclosure general problems 135 enclosure component monitoring 115 enclosure monitoring vt-100 122 f fails to power on enclosure 135, 136 fan speed control 128 ...

  • Page 195

    Index 181 dc 5 power supply status led 22, 116 power supply status led is illuminated 138 power system 4 powering off storage system 113 powering on storage system 113 power-on led 22, 116 r rack cabinet installation 46 raid controller interface 167 raid controllers 16 relative humidity 165 removing...

  • Page 196

    Index 182.