RAD D8HS Installation and operation manual

Manual is about: 8-Channel High Speed Data Module. DXC Module

Summary of D8HS

  • Page 1

    D8hs 8-channel high speed data module dxc version 10.0 dxc module instal lation and operati on manual innovative access solutions.

  • Page 3: D8Hs

    D8hs 8-channel high speed data module dxc version 10.0 installation and operation manual notice this manual contains information that is proprietary to rad data communications ltd. ("rad"). No part of this publication may be reproduced in any form whatsoever without prior written approval by rad dat...

  • Page 5: Quick Start Guide

    D8hs dxc ver. 10.0 configuring the d8hs module 1 quick start guide if you are familiar with the d8hs module, use this guide to prepare it for operation. The d8hs module contains components sensitive to electrostatic discharge (esd). To prevent esd damage, always hold the module by its sides, and do ...

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    Quick start guide installation and operation manual 2 configuring the d8hs module d8hs dxc ver. 10.0 parameter range of values interface rs232 rs422 v.35 x.21 max_ts 0 through 32 clk_polarity normal invert timeslot connection parameters parameter range of values map_mode seq alt user start_dest_ts 1...

  • Page 7: Contents

    D8hs dxc ver. 10.0 i contents chapter 1. Introduction 1.1 overview.................................................................................................................... 1-1 versions ...........................................................................................................

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    Table of contents installation and operation manual ii d8hs dxc ver. 10.0 5.4 technical support ...................................................................................................... 5-4 appendix a. Pinouts.

  • Page 9: Chapter 1

    D8hs dxc ver. 10.0 overview 1-1 chapter 1 introduction 1.1 overview the d8hs module is an eight-channel high-speed data interface module for the dxc-8r, dxc-10a, dxc-30, and, dxc-30e modular digital cross-connect and e1/t1 converter systems. The module is supported by the dxc systems with dcl.3 comm...

  • Page 10

    Chapter 1 introduction installation and operation manual 1-2 overview d8hs dxc ver. 10.0 figure 1-1. Typical d8hs application for details regarding the integration of the d8hs modules in dxc systems and additional system applications, refer to the dxc installation and operation manual . Since high-d...

  • Page 11

    Installation and operation manual chapter 1 introduction d8hs dxc ver. 10.0 physical description 1-3 the total capacity of the d8hs module is up to 256 timeslots. Timeslots used on the t1 or e1 link can be either user-assigned or automatically selected. Programmable timing modes permit each channel ...

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    Chapter 1 introduction installation and operation manual 1-4 physical description d8hs dxc ver. 10.0 d8hs d8hs figure 1-2. D8hs module panels.

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    Installation and operation manual chapter 1 introduction d8hs dxc ver. 10.0 functional description 1-5 1.3 functional description interface characteristics the d8hs data module provides the dxc with eight high-speed data channels. It is available with a number of serial data interfaces: rs-232, rs-4...

  • Page 14

    Chapter 1 introduction installation and operation manual 1-6 functional description d8hs dxc ver. 10.0 management setup, control, and monitoring of status and diagnostics information can be activated by dxc management system (supervision terminal, snmp, or telnet). Timeslot routing the dxc system su...

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    Installation and operation manual chapter 1 introduction d8hs dxc ver. 10.0 technical specifications 1-7 1.4 technical specifications number of ports eight per module data rates synchronous n ×56 kbps or n ×64 kbps data transmission, where n = 1 through 32 for e1 links and n = 1 through 24 for t1 li...

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    Chapter 1 introduction installation and operation manual 1-8 technical specifications d8hs dxc ver. 10.0 power consumption 9.3w configuration programmable via dxc management.

  • Page 17: Chapter 2

    D8hs dxc ver. 10.0 connecting the module ports 2-1 chapter 2 installation 2.1 introduction this chapter gives installation instructions for the d8hs module. The information presented in this chapter supplements the general dxc installation, configuration and operation instructions contained in the d...

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    Chapter 2 installation installation and operation manual 2-2 connecting the module ports d8hs dxc ver. 10.0 d8hs d8hs figure 2-1. D8hs module panels.

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    Installation and operation manual chapter 2 installation d8hs dxc ver. 10.0 connecting the module ports 2-3 connecting the port cables although interface selection is software-controlled, different adapter cables are needed to adapt these cables to specific interfaces and applications. The following...

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    Chapter 2 installation installation and operation manual 2-4 connecting the module ports d8hs dxc ver. 10.0

  • Page 21: Chapter 3

    D8hs dxc ver. 10.0 configuration sequence 3-1 chapter 3 configuration this chapter describes configuration for the d8hs module. The configuration activities are performed by means of the management system used to control the dxc unit. The instructions appearing in this chapter assume that you are fa...

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    Chapter 3 configuration installation and operation manual 3-2 defining the d8hs module in the database d8hs dxc ver. 10.0 3.2 defining the d8hs module in the database to include the d8hs module into the database: 1. If the d8hs module to be configured is not yet installed in dxc, type def sys the sy...

  • Page 23

    Installation and operation manual chapter 3 configuration d8hs dxc ver. 10.0 programming port parameters 3-3 3.3 programming port parameters to define parameters of the specified port: • type def port a:b, where a is the slot number (1 through 15 for dxc-30/30e, 1 through 5 for dxc-10a, and 1 throug...

  • Page 24

    Chapter 3 configuration installation and operation manual 3-4 programming port parameters d8hs dxc ver. 10.0 designation function values clk_mode specifies the clock mode to be used by this port. Dce: the high-speed data port provides the transmit and receive clock signals to the equipment (dte) con...

  • Page 25

    Installation and operation manual chapter 3 configuration d8hs dxc ver. 10.0 programming port parameters 3-5 to change the displayed parameters: 1. Bring the cursor to the beginning of the field to be changed by pressing the spacebar. 2. Press or to scroll among the available selections. 3. When the...

  • Page 26

    Chapter 3 configuration installation and operation manual 3-6 programming port parameters d8hs dxc ver. 10.0 designation function values dest_port this parameter indicates the destination port, using the format a:b, where a is the destination slot number and b is the destination port number, 1 to 8....

  • Page 27

    Installation and operation manual chapter 3 configuration d8hs dxc ver. 10.0 additional tasks 3-7 3.4 additional tasks you can display status information on the d8hs module or module port, using the dsp st command. To display the connection table and timeslot utilization for the selected module port...

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    Chapter 3 configuration installation and operation manual 3-8 additional tasks d8hs dxc ver. 10.0 table 3-3. Status information options designation function values loops type includes subfields, which indicate the current state (on or off) of the tests and loopbacks that can be activated for the sel...

  • Page 29

    Installation and operation manual chapter 3 configuration d8hs dxc ver. 10.0 additional tasks 3-9 table 3-4. D8hs port timeslot map options designation function values ts displays the timeslot number. The range of timeslot numbers is 1 through 24 for connection to t1 ports, and 1 through 32 for conn...

  • Page 30

    Chapter 3 configuration installation and operation manual 3-10 additional tasks d8hs dxc ver. 10.0 displaying timeslot allocation to display the number of timeslots free for use: 1. Type dsp ts alloc dxc displays the timeslot allocation for each port of the first dynamic type module with connected t...

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    Installation and operation manual chapter 3 configuration d8hs dxc ver. 10.0 additional tasks 3-11 dsp ts allocation: slot:port number of free ts max ts 6:1 17 20 6:2 n/a 0 6:3 n/a 0 6:4 n/a 0 6:5 n/a 0 6:6 n/a 0 6:7 n/a 0 6:8 n/a 0 number of free ts in module pool 11 4. Press the spacebar to see th...

  • Page 32

    Chapter 3 configuration installation and operation manual 3-12 additional tasks d8hs dxc ver. 10.0

  • Page 33: Chapter 4

    D8hs dxc ver. 10.0 error! No text of specified style in document. 4-1 chapter 4 configuring d8hs for a typical application this section shows a data service connection application using dxc-d8hs modules to connect two mp-2104a units through rs-530 links. Figure 4-1. Data service application to confi...

  • Page 34

    Chapter 4 configuring d8hs for a typical application installation and operation manual 4-2 error! No text of specified style in document. D8hs dxc ver. 10.0 parameter function values speed determines the port data rate. Nc - port is not connected. 1×56=56 through 31×56=1736 - port is connected and d...

  • Page 35: Chapter 5

    D8hs dxc ver. 10.0 detecting errors 5-1 chapter 5 troubleshooting and diagnostics this chapter explains the module-specific tests and diagnostic functions, and provides information on the alarms generated by the d8hs module. The diagnostic information presented in this chapter supplements the genera...

  • Page 36

    Chapter 5 troubleshooting and diagnostics installation and operation manual 5-2 detecting errors d8hs dxc ver. 10.0 dxc unit d8hs port interface digital processing unit (dcl) port interface figure 5-1. Local loopback remote loop (loop r) when activated on a selected port, the remote loopback connect...

  • Page 37

    Installation and operation manual chapter 5 troubleshooting and diagnostics d8hs dxc ver. 10.0 handling alarms 5-3 figure 5-3 shows the bert test setup. Dxc unit test sequence generator digital processing unit (dcl) port interface test sequence evaluator d8hs port interface figure 5-3. Bert test the...

  • Page 38

    Chapter 5 troubleshooting and diagnostics installation and operation manual 5-4 technical support d8hs dxc ver. 10.0 recommended test sequence the loops available on the d8hs module provide a rapid and efficient way to identify the general location of a fault. If a complaint is received from one of ...

  • Page 39: Appendix A

    D8hs dxc ver. 10.0 d8hs connector a-1 appendix a pinouts a.1 d8hs connector the d8hs module is supplied with a 200-pin high-density connector. Figure a-1 identifies the connector pins. Pins 151 150 51 50 200 101 100 1 pins figure a-1. D8hs connector, pin identification the following additional chann...

  • Page 40

    Appendix a pinouts installation and operation manual a-2 channel cables d8hs dxc ver. 10.0 table a-1. D8hs interface/cable requirements d8hs interface chanel splitter cable clock mode adaptor cable required user equivalent interface notes rs-422 cbl-d8hs-rs530 dce dte1 dte2 no yes yes rs-530, rs-422...

  • Page 41

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-3 figure a-2. Cbl-d8hs-rs530 splitter cable.

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    Appendix a pinouts installation and operation manual a-4 channel cables d8hs dxc ver. 10.0 table a-2. Cbl-d8hs-rs530 pinout direction function rs-530 connector pin 200-pin connector pin note rd(a) 3 50 out rd(b) 16 49 twisted pair out tm 25 48 llb 18 47 in fgnd 1 46 twisted pair dsr(a) 6 45 out dsr(...

  • Page 43

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-5 table a-2. Cbl-d8hs-rs530 pinout (cont.) direction function db-25 connector pin 200-pin connector pin note rd(a) 3 43 out rd(b) 16 42 twisted pair out tm 25 160 llb 18 41 in fgnd 1 40 twisted pair dsr(a) 6 39 ...

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    Appendix a pinouts installation and operation manual a-6 channel cables d8hs dxc ver. 10.0 table a-2. Cbl-d8hs-rs530 pinout (cont.) direction function db-25 connector pin 200-pin connector pin note rd(a) 3 37 out rd(b) 16 36 twisted pair out tm 25 163 llb 18 35 in fgnd 1 34 twisted pair dsr(a) 6 63 ...

  • Page 45

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-7 table a-2. Cbl-d8hs-rs530 pinout (cont.) direction function db-25 connector pin 200-pin connector pin note rd(a) 3 33 out rd(b) 16 32 twisted pair out tm 25 174 llb 18 31 in fgnd 1 30 twisted pair dsr(a) 6 29 ...

  • Page 46

    Appendix a pinouts installation and operation manual a-8 channel cables d8hs dxc ver. 10.0 table a-2. Cbl-d8hs-rs530 pinout (cont.) direction function db-25 connector pin 200-pin connector pin note rd(a) 3 27 out rd(b) 16 26 twisted pair out tm 25 25 llb 18 24 in fgnd 1 23 twisted pair dsr(a) 6 22 o...

  • Page 47

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-9 table a-2. Cbl-d8hs-rs530 pinout (cont.) direction function db-25 connector pin 200-pin connector pin note rd(a) 3 20 out rd(b) 16 19 twisted pair out tm 25 186 llb 18 18 in fgnd 1 17 twisted pair dsr(a) 6 16 ...

  • Page 48

    Appendix a pinouts installation and operation manual a-10 channel cables d8hs dxc ver. 10.0 table a-2. Cbl-d8hs-rs530 pinout (cont.) direction function db-25 connector pin 200-pin connector pin note rd(a) 3 14 out rd(b) 16 13 twisted pair out tm 25 12 llb 18 11 in fgnd 1 10 twisted pair dsr(a) 6 9 o...

  • Page 49

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-11 table a-2. Cbl-d8hs-rs530 pinout (cont.) direction function db-25 connector pin 200-pin connector pin note rd(a) 3 7 out rd(b) 16 6 twisted pair out tm 25 5 llb 18 4 in fgnd 1 3 twisted pair dsr(a) 6 2 out ds...

  • Page 50

    Appendix a pinouts installation and operation manual a-12 channel cables d8hs dxc ver. 10.0 cbl-d8hs-v35 splitter cable splitter cable cbl-d8hs-v35 (see figure a-3 ), available from rad, splits the 200-pin d8hs connector, working in dce timing mode, into eight v.35 user-interfaces terminated in 34-p...

  • Page 51

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-13 table a-3. Cbl-d8hs-v35 pinout direction function v.35 connector pin 200-pin connector pin note rd(a) r 50 out rd(b) t 49 twisted pair out tm k 48 unbalanced in llb j 47 unbalanced – fgnd a 46 – out dsr e 45 ...

  • Page 52

    Appendix a pinouts installation and operation manual a-14 channel cables d8hs dxc ver. 10.0 table a-3. Cbl-d8hs-v35 pinout (cont.) direction function v.35 connector pin 200-pin connector pin note rd(a) r 43 out rd(b) t 42 twisted pair out tm k 160 unbalanced in llb j 41 unbalanced – fgnd a 40 – out ...

  • Page 53

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-15 table a-3. Cbl-d8hs-v35 pinout (cont.) direction function v.35 connector pin 200-pin connector pin note rd(a) r 37 out rd(b) t 36 twisted pair out tm k 163 unbalanced in llb j 35 unbalanced – fgnd a 34 – out ...

  • Page 54

    Appendix a pinouts installation and operation manual a-16 channel cables d8hs dxc ver. 10.0 table a-3. Cbl-d8hs-v35 pinout (cont.) direction function v.35 connector pin 200-pin connector pin note rd(a) r 33 out rd(b) t 32 twisted pair out tm k 174 unbalanced in llb j 31 unbalanced – fgnd a 30 – out ...

  • Page 55

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-17 table a-3. Cbl-d8hs-v35 pinout (cont.) direction function v.35 connector pin 200-pin connector pin note rd(a) r 27 out rd(b) t 26 twisted pair out tm k 25 unbalanced in llb j 24 unbalanced – fgnd a 23 – out d...

  • Page 56

    Appendix a pinouts installation and operation manual a-18 channel cables d8hs dxc ver. 10.0 table a-3. Cbl-d8hs-v35 pinout (cont.) direction function v.35 connector pin 200-pin connector pin note rd(a) r 20 out rd(b) t 19 twisted pair out tm k 186 unbalanced in llb j 18 unbalanced – fgnd a 17 – out ...

  • Page 57

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-19 table a-3. Cbl-d8hs-v35 pinout (cont.) direction function v.35 connector pin 200-pin connector pin note rd(a) r 14 out rd(b) t 13 twisted pair out tm k 12 unbalanced in llb j 11 unbalanced – fgnd a 10 – out d...

  • Page 58

    Appendix a pinouts installation and operation manual a-20 channel cables d8hs dxc ver. 10.0 table a-3. Cbl-d8hs-v35 pinout (cont.) direction function v.35 connector pin 200-pin connector pin note rd(a) r 7 out rd(b) t 6 twisted pair out tm k 5 unbalanced in llb j 4 unbalanced – fgnd a 3 – out dsr e ...

  • Page 59

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-21 cbl-d8hs-v36 splitter cable splitter cable cbl-d8hs-v36 (see figure a-4 ), available from rad, splits the 200-pin connector, working in dce timing mode, into eight v36 user-interfaces terminated in db-37 male...

  • Page 60

    Appendix a pinouts installation and operation manual a-22 channel cables d8hs dxc ver. 10.0 table a-4. Cbl-d8hs-v36 pinout direction function db-37 connector pin 200-pin connector pin note rd(a) 6 50 out rd(b) 24 49 twisted pair out tm 18 48 llb 10 47 in fgnd 1 46 dsr(a) 11 45 out dsr(b) 29 44 twist...

  • Page 61

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-23 table a-3. Cbl-d8hs-v36 pinout (cont.) direction function db-37 connector pin 200-pin connector pin note rd(a) 6 43 out rd(b) 24 42 twisted pair out tm 18 160 llb 10 41 in fgnd 1 40 dsr(a) 11 39 out dsr(b) 29...

  • Page 62

    Appendix a pinouts installation and operation manual a-24 channel cables d8hs dxc ver. 10.0 table a-3. Cbl-d8hs-v36 pinout (cont.) direction function db-37 connector pin 200-pin connector pin note rd(a) 6 37 out rd(b) 24 36 twisted pair out tm 18 163 llb 10 35 in fgnd 1 34 dsr(a) 11 63 out dsr(b) 29...

  • Page 63

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-25 table a-3. Cbl-d8hs-v36 pinout (cont.) direction function db-37 connector pin 200-pin connector pin note rd(a) 6 33 out rd(b) 24 32 twisted pair out tm 18 174 llb 10 31 in fgnd 1 30 dsr(a) 11 29 out dsr(b) 29...

  • Page 64

    Appendix a pinouts installation and operation manual a-26 channel cables d8hs dxc ver. 10.0 table a-3. Cbl-d8hs-v36 pinout (cont.) direction function db-37 connector pin 200-pin connector pin note rd(a) 6 27 out rd(b) 24 26 twisted pair out tm 18 25 llb 10 24 in fgnd 1 23 dsr(a) 11 22 out dsr(b) 29 ...

  • Page 65

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-27 table a-3. Cbl-d8hs-v36 pinout (cont.) direction function db-37 connector pin 200-pin connector pin note rd(a) 6 20 out rd(b) 24 19 twisted pair out tm 18 186 llb 10 18 in fgnd 1 17 dsr(a) 11 16 out dsr(b) 29...

  • Page 66

    Appendix a pinouts installation and operation manual a-28 channel cables d8hs dxc ver. 10.0 table a-3. Cbl-d8hs-v36 pinout (cont.) direction function db-37 connector pin 200-pin connector pin note rd(a) 6 14 out rd(b) 24 13 twisted pair out tm 18 12 llb 10 11 in fgnd 1 10 dsr(a) 11 9 out dsr(b) 29 8...

  • Page 67

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-29 table a-3. Cbl-d8hs-v36 pinout (cont.) direction function db-37 connector pin 200-pin connector pin note rd(a) 6 7 out rd(b) 24 6 twisted pair out tm 18 5 llb 10 4 in fgnd 1 3 dsr(a) 11 2 out dsr(b) 29 1 twis...

  • Page 68

    Appendix a pinouts installation and operation manual a-30 channel cables d8hs dxc ver. 10.0 cbl-d8hs-x21 splitter cable splitter cable cbl-d8hs- x21 (see figure a-5 ), available from rad, splits the 200-pin connector, working in dce timing mode, into eight x.21 user-interfaces terminated in 15-pin m...

  • Page 69

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-31 table a-5. Cbl-d8hs-x21 pinout direction function x.21 connector pin 200-pin connector pin note rd(a) 4 50 out rd(b) 11 49 twisted pair – fgnd 1 46 rts(a) 3 55 in rts(b) 10 56 twisted pair td(a) 2 150 in td(b...

  • Page 70

    Appendix a pinouts installation and operation manual a-32 channel cables d8hs dxc ver. 10.0 table a-5. Cbl-d8hs-x21 pinout (cont.) direction function x.21 connector pin 200-pin connector pin note rd(a) 4 37 out rd(b) 11 36 twisted pair – fgnd 1 34 rts(a) 3 166 in rts(b) 10 167 twisted pair td(a) 2 1...

  • Page 71

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 channel cables a-33 table a-5. Cbl-d8hs-x21 pinout (cont.) direction function x.21 connector pin 200-pin connector pin note rd(a) 4 27 out rd(b) 11 26 twisted pair – fgnd 1 23 rts(a) 3 80 in rts(b) 10 81 twisted pair td(a) 2 124...

  • Page 72

    Appendix a pinouts installation and operation manual a-34 channel cables d8hs dxc ver. 10.0 table a-5. Cbl-d8hs-x21 pinout (cont.) direction function x.21 connector pin 200-pin connector pin note rd(a) 4 14 out rd(b) 11 13 twisted pair – fgnd 1 10 rts(a) 3 93 in rts(b) 10 94 twisted pair td(a) 2 111...

  • Page 73

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 adaptor cables for different clocking modes a-35 a.3 adaptor cables for different clocking modes rs-422 (rs-530) data channel the following sections provide information on the cables required to connect user’s equipment to the r...

  • Page 74

    Appendix a pinouts installation and operation manual a-36 adaptor cables for different clocking modes d8hs dxc ver. 10.0 dhs side designation function user’s side 12 scb send clock (wire b) – 13 ctsb cts (wire b) – 14 sdb send data (wire b) 16 15 sca send clock (wire a) – 16 rdb receive data (wire b...

  • Page 75

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 adaptor cables for different clocking modes a-37 table a-7. Wiring of rs-530 adapter cable for dte2 mode (cont.) dhs side designation function user’s side 12 scb send clock (wire b) – 13 ctsb cts (wire b) – 14 sdb send data (wir...

  • Page 76

    Appendix a pinouts installation and operation manual a-38 adaptor cables for different clocking modes d8hs dxc ver. 10.0 table a-8. Wiring of v.35 adaptor cable for dte1 mode d8hs side designation function user’s side 1 fg frame ground a 2 sda send data (wire a) r 3 rda receive data (wire a) p 4 rts...

  • Page 77

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 adaptor cables for different clocking modes a-39 table a-9. Wiring of v.35 adaptor cable for dte2 mode d8hs side designation function user’s side 1 fg frame ground a 2 sda send data (wire a) r 3 rda receive data (wire a) p 4 rts...

  • Page 78

    Appendix a pinouts installation and operation manual a-40 adaptor cables for different clocking modes d8hs dxc ver. 10.0 dce mode this mode is used to connect to user’s equipment with dte interface. The user’s equipment can be directly connected to the d8hs channel connector. An adaptor cable is not...

  • Page 79

    Installation and operation manual appendix a pinouts d8hs dxc ver. 10.0 adaptor cables for different clocking modes a-41 table a-10. Wiring of rs-449/v.36 adaptor cable for dte1 mode (cont.) d8hs side designation function user’s side 20 rcea external receive clock (wire a) – 21 – not connected – 22 ...

  • Page 80

    Appendix a pinouts installation and operation manual a-42 adaptor cables for different clocking modes d8hs dxc ver. 10.0 table a-11. Wiring of rs-449/v.36 adaptor cable for dte2 mode (cont.) d8hs side designation function user’s side 16 rdb receive data (wire b) 22 17 rca receive clock (wire a) – 18...

  • Page 81: Customer Response Form

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    Error report incompatibility with product difficulty in understanding text regulatory information (safety, compliance, warnings, etc.) difficulty in finding needed information missing information illogical flow of information style (spelling, grammar, references, etc.) appearance type of error(s) or...

  • Page 86

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