ComColor GD Series Troubleshooting Guide
Printed images are light or faded.
The draft function may have been set.
If the draft function is set on the printer driver screen,
the print density decreases because less ink is used.
To increase the printing density, go to the [Image] tab
and set [Image Quality] to [Standard].
The data compression function may have been
If the data compression function is set on the printer
driver screen, the print processing speed increases,
but fewer ink drops are used, making neutral colors
appear uneven. To increase the printing density, go to
the [Image] tab and set [Image Quality] to [Standard].
The paper edges become dirty.
[Printable Area] may have been set to
[Maximum] in the administrator menu.
The inside of the machine may be soiled with ink.
It is recommended that you use the [Standard] setting,
particularly in cases where soiling appears after
printing data containing an image that extends to the
edge of the paper. Contact your administrator for
Images are bright or dark.
Correction may be required for data such as
Select the [Gamma Correction] check box in the
[Image] tab on the printer driver screen. Click [Details]
and adjust the brightness and contrast on the [Gamma
Duplex printing cannot be performed
using the paper loaded in the
The paper type for the standard tray may have
been set to [Envelope].
When the [Thickness] setting in [Paper Type] is set to
[Envelope], duplex printing cannot be performed using
paper from the standard tray, regardless of the type of
paper that is loaded. Configure the settings according
to the paper to be used.
The sent data became a broken job.
You may be trying to output the job with other
than the GD printer driver.
The data may have been printed out or saved using a
printer driver other than the GD printer driver.
Use the GD printer driver to send the data again.
The colors of a barcode background
or nearby images cannot be printed
There may be an image in the barcode area, or
the barcode area definition may be out of
In the area specified as the barcode area, regardless
of the color of the original, the base color is printed in
white, and the barcode, text and illustrations are
printed in black. Check whether the barcode area
definition is out of alignment, or whether any text or
illustrations overlap the 1 mm (3/64") margin around
For more information, see "Barcode Area Definition" in
the "User's Guide".
The layout order is not correct.
The [Combine] or [Booklet] settings may not be
Check that the proper page order is specified for
[Combine] or [Booklet] in the [Layout] tab on the printer
[Change Setting] in the