SAFE Security Alarm System Operation Manual

Summary of Alarm System

  • Page 1

    A a l l a a r r m m s s y y s s t t e e m m o o p p e e r r a a t t i i o o n n s s m m a a n n u u a a l l.

  • Page 2

    Safe security alarm system operations manual 2 www.Safesecurity.Com (800) 669-7779 safe security alarm system operations manual table of contents welcome to safe ................................................................................................................................... 3 abou...

  • Page 3

    Safe security alarm system operations manual 3 www.Safesecurity.Com (800) 669-7779 welcome to safe security® we are pleased to welcome you to the safe family of security alarm and monitoring services. Whether your security system has been recently installed by a safe authorized service dealer or you...

  • Page 4

    Safe security alarm system operations manual 4 www.Safesecurity.Com (800) 669-7779 about safe safe has been providing security alarm monitoring and customer service since 1988. We are your alarm company and we are responsible for providing monitoring and service for your alarm system. If your system...

  • Page 5

    Safe security alarm system operations manual 5 www.Safesecurity.Com (800) 669-7779 billing new customers: starting with your next regular billing, safe will be invoicing your account. Please review the payment options below. At any time, if you wish to change to safepay, our convenient automatic pay...

  • Page 6

    Safe security alarm system operations manual 6 www.Safesecurity.Com (800) 669-7779 billing (continued) making a payment plan change although you may have selected a payment plan when you signed your monitoring agreement, you have the option of paying your monitoring fee annually, semi-annually, quar...

  • Page 7

    Safe security alarm system operations manual 7 www.Safesecurity.Com (800) 669-7779 how a security system works a safe security alarm system consists of a control panel which functions as a central computer, receiving messages from a number of sensors that act as the “eyes” and “ears” of the system. ...

  • Page 8

    Safe security alarm system operations manual 8 www.Safesecurity.Com (800) 669-7779 how a security system works (continued) what happens if i cannot be reached in case of alarm? At the time of installation or activation, you provided us with an emergency contact list of two or more individuals who wi...

  • Page 9

    Safe security alarm system operations manual 9 www.Safesecurity.Com (800) 669-7779 how a security system works (continued) how do i get service for my alarm system? Call safe when you need service for your system. Our trained and experienced staff is ready and available to assist you. If you are exp...

  • Page 10

    Safe security alarm system operations manual 10 www.Safesecurity.Com (800) 669-7779 alarm system maintenance there are parts of your alarm system that you can easily maintain to ensure optimal operation. Typically, this maintenance can be done quickly and does not require a service technician. If in...

  • Page 11

    Safe security alarm system operations manual 11 www.Safesecurity.Com (800) 669-7779 alarm system maintenance (continued) power outage your system has its own backup battery that is capable of sustaining normal operation for several hours. This battery also powers the siren and the alarm communicator...

  • Page 12

    Safe security alarm system operations manual 12 www.Safesecurity.Com (800) 669-7779 false alarms (continued) 4. Moving objects – balloons, large plants and objects that may fall are common causes of false alarms. Prior to arming your system, place these objects in a room where they may not trip a mo...

  • Page 13

    Safe security alarm system operations manual 13 www.Safesecurity.Com (800) 669-7779 frequently asked questions (continued) what if i accidentally set off my alarm? You can cancel the audible alarm by entering your user code properly within 60 seconds. The system will send a cancellation signal to th...