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- User Manual
T-Mobile webConnect User Manual
Summary of webConnect
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1 v1.1 user guide webconnect™ laptop stick and t-mobile connection manager.
Page 2: Table of Contents
2 v1.1 table of contents introduction........................................................................................................................................................................ 4 h ardware and software overview ...............................................................
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3 v1.1 u nderstanding network profiles ..................................................................................................................................... 34 c reating a w i -f i network profile ..........................................................................................
Page 4: Introduction
4 v1.1 introduction hardware and software overview congratulations on your purchase of the webconnect™ laptop stick and the t-mobile connection manager. Together, the laptop stick and the connection manager allow you to: • connect to t-mobile’s high-speed broadband (2g/3g) networks • connect to wi-f...
Page 5: Device Overview
5 v1.1 device overview front view back view micro-sdhc™ card slot external antenna slot back cover usb connector (rotatable).
Page 6: T-Mobile Service Overview
6 v1.1 t-mobile service overview your t-mobile webconnect data plan includes: • t-mobile broadband (2g/3g) t-mobile broadband internet service allows you to connect to the internet from your laptop on 2g and 3g networks in more than 9,000 cities across the u.S. And many countries worldwide where t-m...
Page 7: Getting Started
7 v1.1 getting started before you begin before you begin, you will need: • a laptop stick • a subscriber identity module (sim) card • a t-mobile webconnect data plan you will also need a computer with at least the following system requirements: windows xp windows vista macintosh processor 300 mhz 1 ...
Page 8: Installation and Setup
8 v1.1 vista support 64-bit service pack 0, 1 • starter edition • home basic edition • home premium edition • professional edition • small business edition • enterprise edition • ultimate edition additional requirements • windows vista operation requires a directx 9.0 (or better) graphics accelerato...
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9 v1.1 3. Slide the sim card into the laptop stick as shown and close the back cover. Installing the connection manager connect the laptop stick to the usb port of your computer. The connection manager installation begins automatically. Follow instructions on the screen to install. Opening the conne...
Page 10: Broadband
10 v1.1 broadband connecting to t-mobile broadband (2g/3g) note: you do not need to create a network profile to connect to t-mobile broadband network. To connect to t-mobile broadband: 1. Insert your sim card in your laptop stick if you have not done so already. 2. Insert the laptop stick in your la...
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11 v1.1 5. Select the network whose profile you would like to add or select create customer profile if you want to create a profile for a network that is not listed here. Click next. 6. Click next..
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12 v1.1 7. In the ip settings screen, configure your settings as needed and click next. Consult with your it administrator if needed for applicable settings. 8. In the general screen, configure the remainder of the settings for your profile and click finish. Consult with your system administrator if...
Page 13: Using Text Messages (Sms)
13 v1.1 connecting to other networks 1. At the main connection manager screen, click broadband. 2. Click the connect using button to display a list of networks. 3. Click the connect button for the desired network. Using text messages (sms) when you are connected to broadband, you can send and receiv...
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14 v1.1 3. Click new to open the new message screen. 4. At the to line, type the destination phone number or click to to open the address book to select a contact saved in your address book. 5. Type your message and click send. Receiving a text message when you receive a new text message, the connec...
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15 v1.1 to read the message: 1. At the main broadband screen, click sms. 2. Make sure inbox is selected. 3. Double-click the message you want to read or you can click preview on the toolbar menu to read the message from the preview pane. Managing text messages the text messaging client provides a nu...
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16 v1.1 using the address book the connection manager includes an address book feature that you can use to manage phone numbers and e-mail addresses. To access the address book: 1. At the text messaging client screen, click new to open a new text entry screen..
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17 v1.1 2. At the new text entry screen, click to to open the address book. 3. At the address book screen, click add contacts, edit to edit contact information, or delete..
Page 18: Wi-Fi
18 v1.1 wi-fi connecting to t-mobile hotspot the connection manager offers you two different networks for connecting to the internet from any t-mobile hotspot: • t-mobile wi-fi network – this network connection is the t-mobile standard network for wi-fi connections. • t-mobile’s enhanced wpa – this ...
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19 v1.1 connecting to other wi-fi networks your connection manager comes pre-loaded with settings for the t-mobile hotspot network, but connecting to other wi-fi networks is as easy as connecting to t-mobile hotspot. To connect to other networks: 1. Make sure that you are at a hotspot location. 2. O...
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20 v1.1 connecting to a wi-fi network for first time when connecting to a network for the first time, you will see the new network options screen: selecting one of the first three options will automatically add the network to your wi-fi network list. Selecting do not save lets you connect to the net...
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21 v1.1 setting up a network profile for a closed network to access a closed network, you must first set up a network profile for that closed network. To create a network profile: 1. At the main wi-fi screen, click profiles. The profiles screen opens. 2. Click wifi on the left pane and click add. Th...
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22 v1.1 5. If this is an encrypted network, click enable data encryption. Type the encryption method and the network or encryption key in the space provided. Click next. 6. At the connection options drop-down field, select automatic, prompt, or manual. Manual is the default. 7. Click enable applicat...
Page 23: Wi-Fi Network List
23 v1.1 wi-fi network list to access a list of available wi-fi networks, click networks at the main wi-fi screen. At the available networks screen, you can: • click the column headers to sort them in a particular order. • right click anywhere in this screen to turn the column topics on and off and s...
Page 24: T-Mobile Hotspot Locator
24 v1.1 • channel – this is the channel on which the wireless network is broadcasting. • encryption - networks that are encrypted will have this icon in the column. The accompanying text indicates the encryption method. • signal strength - a gauge showing the strength of the signal being broadcast f...
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25 v1.1 • type other search criteria, such as zip code or area code, and then click search to find available hotspots. You can do partial searches by typing the first few digits in the zip code or area code fields. Updating t-mobile hotspot locator to update the hotspot locator: 1. At the main wi-fi...
Page 26: Wi-Fi Network Information
26 v1.1 wi-fi network information to view information about the wi-fi network that you are currently connected to, at the main wi- fi screen, click tools > network info > wifi network. The wifi info screen contains two tabs – network and device. The network tab contains the following information: • ...
Page 27: Wi-Fi Network Security
27 v1.1 wi-fi network security definitions encryption key an encryption key comes in two forms: a wep key or a wpa public shared key (psk). It is a "code" used to encrypt data exchanged between an encrypted network and the connection manager. You cannot exchange data with an encrypted network withou...
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28 v1.1 accessing an encrypted network the connection manager currently supports connecting to the following encrypted networks: • wep-open (normal method) • wep-shared • wpa-tkip • wpa-aes • wpa-psk tkip • wpa-psk aes before you can successfully connect to an encrypted network, you must obtain the ...
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29 v1.1 note: no network profile is required to connect to t-mobile's wpa network. The network profile (tmobile 1x) is built in and you do not need to add a profile or change settings. Changing encryption key for a network profile when a network is added to the wi-fi network list, all encryption inf...
Page 30: Vpn
30 v1.1 vpn understanding vpn virtual private networks (vpn) are extensions of private networks that you can access over a public network, such as the internet, without compromising security. For example, a large company may implement a vpn so that employees can connect to the corporate network from...
Page 31: Configuring A Vpn Connection
31 v1.1 • the netmotion vpn client maintains a list of applications that are allowed to bypass its vpn tunnel. If your vpn administrator has added t-mobile connection manager to this list, t- mobile connection manager can establish connections without interrupting the operation of the netmotion clie...
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32 v1.1 connecting to vpn automatically connecting to vpn (t-mobile profile) to set a vpn connection for a t-mobile profile to automatically launch: 1. At the main connection manager screen, click profiles. The profiles screen opens. 2. Select the network profile from the left pane for which you wan...
Page 33: Connecting to Vpn Manually
33 v1.1 7. Repeat steps 2 - 6 for any additional profiles that you want to automatically launch. Connecting to vpn manually to manually connect to vpn, at the main connection manager screen, click vpn. Click vpn again to disconnect..
Page 34: Network Profiles
34 v1.1 network profiles understanding network profiles network profiles are networks that you have saved at connection time using the auto-connect options or have manually added to the network profile list. Creating network profiles has the following advantages: • you can configure the connection m...
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35 v1.1 creating a wi-fi network profile to create a wi-fi network profile: 1. At the main wi-fi screen, click profiles. The profiles screen opens. 2. Click add. 3. Click wifi on the left pane. 4. Click add. The wifi screen opens. This screen lets you configure the wi-fi specific settings in the net...
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36 v1.1 10. At the general screen, type the profile name in the profile name field. 11. At the connection options drop-down field, select automatic, prompt, or manual. Manual is the default. 12. Click enable application launcher in the application launcher area. 13. Click disable ie's manual proxy s...
Page 37: Editing A Network Profile
37 v1.1 editing a network profile to edit an existing network profile: 1. At the main connection manager screen, click profiles. The profiles screen opens. 2. Select the network you wish to edit from the left pane. 3. Click edit. 4. Make the desired changes. 5. Click ok. List of network profiles (le...
Page 38: Removing A Network Profile
38 v1.1 removing a network profile to remove a network profile: 1. At the main connection manager screen, click profiles. The profiles screen opens. 2. Select the network that you want to remove from the list in the left screen pane. 3. Click remove. 4. Click close..
Page 39: Connection Manager
39 v1.1 connection manager settings introduction the settings screen lets you configure the behavior of the connection manager. Among other things, these settings control how the client connects to networks, the sounds it produces, when it retrieves updates, and how it handles conflicting applicatio...
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40 v1.1 application tab the application tab contains general settings for the connection manager. • user interface is always on top when this box is selected, the connection manager screens will always appear on top of other application screens. • enable splash screen when this box is selected, the ...
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41 v1.1 reset button. • language settings select the language you would like the connection manager to use from available language options. Sounds tab the sounds tab lets you tell the connection manager to play a sound when various events occur. It also allows you to specify the sounds that the conn...
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42 v1.1 updates tab the updates tab lets you specify how often the connection manager tries to retrieve updated software, laptop stick firmware, and hotspot location database. It is important to periodically check for and install any updates to enable bug fixes and enhanced functionality. • automati...
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43 v1.1 hardware tab the hardware tab is a combination of the rules engine, wi-fi, mobile, dialup and ethernet tabs that were present in previous releases. • device list this four column table takes up most of the tab's area. It is a list of all the devices connected to your computer that may be use...
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44 v1.1 vpn tab the vpn tab specifies how the connection manager accesses virtual private networks. • use existing vpn profile select this option if you want to log in using a supported vpn client that has already been installed on your system and you want to use a pre-defined login profile for that...
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45 v1.1 app launcher tab the app launcher tab lets you to select an application to launch automatically when a network connection is established and to specify any additional command line parameters needed to launch that application. Click add to open the application launcher screen. • file type the...
Page 46: Roaming
46 v1.1 roaming introduction roaming lets you access the internet while traveling domestically and internationally. For example, if you travel to a wi-fi hostpot in london, you could access the internet with a wireless connection through one of the roaming partner networks. The connection manager al...
Page 47: Frequently Asked
47 v1.1 frequently asked questions supported devices the netgear ma401 and the hawking cards are currently not supported. This table lists the wpa wireless cards supported by connection manager. Card driver t-mobile laptop stick 2.0.8.Sp13 cisco aironet 350 series 8.5.26.0 required for wpa cisco air...
Page 48: Frequently Asked Questions
48 v1.1 frequently asked questions how do i check my data usage? To check your data usage for broadband and wi-fi, click tools > event history manager on the connection manager screen. You can do the following in this screen: • double-click on any item in the list to see more information about that ...
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49 v1.1 which wi-fi cards do you support? Check the supported devices table in this section for a list of the wi-fi cards that the connection manager supports. The minimum supported cisco driver is 8.3.10. (note: the netgear ma401 and hawking cards are currently not supported.) the connection manage...
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50 v1.1 is my cisco acu supported? The connection manager currently supports cisco aironet client utility (acu) versions 6.0 or higher. If you have an unsupported acu version loaded, a conflicting application message will appear. Click either resolve all or resolve selected, then done. You will then...
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51 v1.1 does the connection manager support wep encryption? Yes, the connection manager supports ascii 64, 128 and hex 64, 128. Does the connection manager support vpn? Yes, the connection manager vpn auto-launch allows users to automatically initiate secure wireless connections using their existing...
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52 v1.1 is it possible to access micro sd storage without installing connection manager? No. You must install the connection manager in order to provide error-free access to data stored on micro sd cards. Who can i contact if need assistance with the connection manager? T-mobile hotspot customer ser...
Page 53: Technical Support
53 v1.1 technical support online help for additional information, click help > help on the connection manager screen. T-mobile customer care t-mobile hotspot customer service is available to assist you 24 hours a day, seven days a week. For wi-fi support, call 1.877.822.Spot (7768). For broadband su...
Page 54: Safety Information
54 v1.1 safety information read the safety information carefully to ensure the correct and safe use of your wireless device. Regulatory notices umg181 complies with parts 15, 22, and 24 of the fcc rules. It has been tested by using a typical pc with a usb port. This usb device must not be located or...
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55 v1.1 • container/vehicle for storing or transporting fuels or chemical products. • area where the air contains chemical substances and particles (such as granule, dust, or metal powder). • area indicated with the "explosives" sign. • area indicated with the "power off bi-direction wireless equipm...
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56 v1.1 output. Before a device model is available for sale to the public, it must be tested and certified to the fcc that it does not exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.G., at the ear and worn o...