TANKLESS 000 Btu/hr Use And Care Manual

Summary of 000 Btu/hr

  • Page 1

    Tankless water heater certified r design certified ® ap16115-1 (8/12) use and care manual with installation instructions for the installer noncondensing 199,900 btu/hr, 180,000 btu/hr, and 150,000 btu/hr models printed in usa do not destroy manual. Please read carefully and keep in a safe place for ...

  • Page 2: Contents

    Safety important safety information safety precautions ............................................................. 2–8 product information product information ............................................................... 8 specifications .............................................................

  • Page 3: Water Heater Venting Safety

    Safety 3 d a n g e r flammables flammable vapors water heater has a main burner flame. The main burner flame: 1. Which can come on at any time and 2. Will ignite flammable vapors. Vapors: 1. Cannot be seen, 2. Are heavier than air, 3. Go a long way on the floor and 4. Can be carried from other rooms...

  • Page 4: D A N G E R

    Safety 4 important safety information d a n g e r ! Hot water temperature over 125 ° can cause severe burns instantly or death from scalds. Children, disabled and elderly are at highest risk of being scalded. See instruction manual before setting temperature at water heater. Feel water before bathin...

  • Page 5

    5 warnings: • the installation of gas piping must conform to local utility company requirements and/or in the absence of local codes, use the latest edition of national fuel gas code (nfgc), ansi z223.1/nfpa 54, or can/csa b149.1, natural gas and propane installation code. • if inlet gas pressure is...

  • Page 6

    6 important safety information before operating this water heater, be sure to read and follow the instructions on the label pictured below and all other labels on the water heater, as well as the warnings printed in this manual. Failure to do so can result in unsafe operation of the water heater, re...

  • Page 7: Electrical Safety

    7 electrical safety danger: shock hazard – make sure the electrical power to the water heater is off to avoid electric shock that will result in death or serious personal injury. Warnings: • for your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or ...

  • Page 8: Product Information

    8 important safety information general installation and maintenance safety warnings: • this water heater must be installed in accordance with these instructions, local codes, utility company requirements and/or in the absence of local codes, use the latest edition of the american national standard/ ...

  • Page 9: Product Information

    9 product information product information 13 15 / 16 " (354 mm) 29 13 / 16 " (757 mm) 25 5 / 8 " (651 mm) 1 9 / 16 " (40 mm) 1 3 / 4 " (45 mm) 5 3 / 16 " (131 mm) 5 5 / 8 " (143 mm) 5 5 / 8 " (143 mm) 5 1 / 2 " (140 mm) 4 3 / 16 " (106 mm) 3 3 / 8 " (86 mm) 3 5 / 8 " (92 mm) 13 1 / 2 " (343 mm) 6 3 ...

  • Page 10: Specifications

    10 the following product information can be found from the rating label on this water heater. A. Model number b. Serial number c. Data bar code d. Heater type e. Installation type f. Type of gas g. Max. Inlet gas pressure h. Min. Inlet gas pressure j. Recovery rating k. Max. Btu input rating l. Min....

  • Page 11: Product Information

    11 product information general descriptions typical direct-vent water heater (venting required) product information remote control with power switch to hot water faucet(s) drain valve water filter cold water supply shut-off valve discharge line (to suitable drain) power supply cord union union manua...

  • Page 12: Product Information

    12 product information typical outdoor water heater (no venting required) remote control with power switch relief valve service valve to hot water faucet(s) drain valve water filter air inlet cold water supply shut-off valve discharge line (to suitable drain) union manual gas supply line shut-off va...

  • Page 13: Using Your Water Heater

    13 use instructions using your water heater warning: flammable vapors can be drawn by air currents from surrounding areas to the water heater. Vapors can ignite causing death, personal injury, or product damage. • do not store or use flammable or combustible materials (gasoline, paint thinner, adhes...

  • Page 14: Using Your Water Heater

    14 using your water heater maximum water temperature occurs while the water heater burner is on. To determine the water temperature: turn on the hot water faucet and place a thermometer in the water stream. Notice: water temperature at the faucet may vary depending on the season and the length of pi...

  • Page 15: Water Heater Inspections

    15 caring for your water heater water heater inspections venting system (direct vent only) the venting system should be inspected annually by a qualified service technician to ensure all of the vent sections are secure and airtight. Warning: do not operate the water heater if the vent system shows s...

  • Page 16: Burner

    16 burner it is recommended that the burner be inspected annually by a qualified service technician. Danger: shock hazard – removing the front cover panel exposes you to live electricity. Electric shock will cause death or serious personal injury. Remove 4 screws and the unit cover panel. Turn on a ...

  • Page 17: Care and Cleaning

    17 care instructions caring for your water heater care and cleaning danger: shock hazard – make certain power to the water heater is off before removing protective cover for any reason. Electric shock will cause death or serious personal injury. Warning: combustible materials, such as clothing, clea...

  • Page 18: Care and Cleaning (Cont.)

    18 caution: do not tap or force the filter during removal. This can deform and/or damage the filter. Unscrew the water filter from the base of the cold water inlet line and carefully slide it out of the line. Clean the water filter under running water. To remove severe sediment and dirt, use a soft ...

  • Page 19: Preventive Maintenance

    19 care instructions caring for your water heater preventive maintenance warning: failure to perform routine preventive maintenance can prevent the water heater from operating properly. Improper operation can cause carbon monoxide dangers, excessive water temperatures, and other potentially hazardou...

  • Page 20: Draining The Water Heater

    20 draining the water heater warning: failure to follow these draining instructions can cause serious personal injury from scalding and/or product damage. Turn off the water heater by pressing the power on/ off button on the control panel. Close the gas shut-off valve(s). At least 10 seconds after s...

  • Page 21

    21 caution: even when drained properly, a small amount of water will remain in the water heater. In cold weather conditions, this water can freeze. If this happens, allow the defrost protection on the water heater at least 30 minutes to melt the frozen water. The water heater will not work properly ...

  • Page 22: Preferred Drain Method

    22 draining the water heater (cont.) preferred drain method isolator valve kits may be purchased from the manufacturer, distributor, or place of purchase. The kits include two full port isolation valves to be used in the inlet and outlet water lines. It is highly recommended to install isolator valv...

  • Page 23: Troubleshooting Chart

    23 care instructions caring for your water heater vacation and extended shutdown warning: failure to drain the water heater can cause serious personal injury from scalding and/or product damage. If the water heater is to remain idle for an extended period of time, the power and water to the heater s...

  • Page 24

    24 problem possible cause solution water not hot enough. 1. The temperature may be set too low. 1. Increase the temperature setting at the remote control. 2. The gas valve is not completely opened. 2. Check and completely open the gas valve. 3. Gas supply pressure is low. 3. Contact your gas utility...

  • Page 25: Service Error Code Chart

    25 care instructions caring for your water heater service error code chart your water heater has an electronic diagnostic system built into it. When the water heater finds a problem, it displays an error code in the led display on the remote control. The following chart lists the error codes along w...

  • Page 26: Call For Assistance

    26 caring for your water heater service error code chart (cont.) call for assistance if you need service 1. All questions, adjustments, repairs, and/or routine maintenance should be directed to your installer, plumbing contractor, or licensed service agent. If your contacts have moved or are not ava...

  • Page 27: Installation

    Installation instructions for the contractor installation.

  • Page 28: Installation Instructions

    28 installation instructions coaxial vent pipe and air intake 0" min. (0 mm) 0" min. (0 mm) 0" min. (0 mm) this water heater must be installed in accordance with these instructions, local codes, and utility company requirements. In the united states where local codes are not available, use the lates...

  • Page 29: Installation Instructions

    29 installation instructions • every vent pipe penetration of a floor or ceiling that is not in a fire-rated shaft requires a fire stop plate. • failure to install and properly vent the water heater to the outdoors as outlined on pages 34 through 45 can result in unsafe operation. • long hot water l...

  • Page 30: Installation Instructions

    30 installation instructions • visually inspect the water heater for any possible damage. • check the rating plate on the water heater to make sure the water heater was designed to be used with the supplied type of gas (natural or lp). • verify that all included supplied parts are present as shown. ...

  • Page 31: Installation Instructions

    31 general installation instructions notice: the national fuel gas code (nfgc) and can/csa b149.1 mandate a manual gas shut-off valve. See nfgc/b149.1 for complete instructions. Local codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedence ove...

  • Page 32: Installation Instructions

    32 installation instructions water heater installation (cont.) typical installation of outdoor water heater (no venting required) this water heater is for outdoor installation only. Warning: do not install this water heater indoors or in a confined area. It is designed for outdoor installation only....

  • Page 33: Mounting The Water Heater

    33 mounting the water heater caution: reinforcement of the wall is required in case the wall is not strong enough to hold the water heater. Failure to do so could result in personal injury and/or product damage. The mounting location for the water heater should allow for easy access and operation. T...

  • Page 34: Installation Instructions

    34 venting for direct-vent water heater installation instructions the water heater must be installed with 3-in./5-in. (7.6-cm/12.7-cm) diameter ul-approved category iii coaxial stainless steel appliance vent pipe or water heater manufacturer-approved concentric vent pipe. Danger: failure to install ...

  • Page 35: In The Commonwealth of

    35 in the commonwealth of massachusetts the commonwealth of massachusetts requires compliance with regulation 248 cmr 4.00 and 5.00 for installation of through- the-wall vented gas appliances as follows: 5.08: modifications to nfpa–54, chapter 10 (1) revise nfpa–54 section 10.5.4.2 by adding a secon...

  • Page 36: Installation Instructions

    36 installation instructions venting for direct-vent water heater (cont.) recommended vent lengths number of 90° elbows (bends) maximum length of straight pipe 1 39 ft. (12.0 m) 2 37 ft. 6 in. (11.5 m) 3 36 ft. (11.0 m) 4 34 ft. 6 in. (10.5 m) 5 33 ft. (10.0 m) 6 31 ft. 6 in. (9.5 m) maximum vent le...

  • Page 37: Installation Instructions

    37 installation instructions venting appliance vent adapter caution: ensure that the appliance vent adapter is securely attached to the water heater collar. Improperly connected vent adapter can cause damage to the appliance and/or poor performance. Metal fab inc. Standard concentric vent pipe can b...

  • Page 38: Installation Instructions

    38 installation instructions horizontal vent terminal location outside walls fixed closed fixed closed operable operable v v v v v v x x v v inside wall vent terminal air supply inlet area where terminal is not permitted b b a j i b m m f c k h v v d e b l g a x venting for direct-vent water heater ...

  • Page 39: Installation Instructions

    39 location u.S. Installation requirements 1 canadian installation requirements 2 a = clearance above grade, veranda, porch, deck, or balcony. 12 in. (30 cm) 12 in. (30 cm) b = clearance to window or door that may be opened. • 6 in. (15 cm) for water heaters less than or equal to 10,000 btuh (3 kw)....

  • Page 40: Installation Instructions

    40 installation instructions venting for direct-vent water heater (cont.) horizontal vent considerations warning: moisture in the flue gas will condense as it leaves the vent terminal. In cold weather this condensate can freeze on the exterior wall, under the eaves, and on surrounding objects. Some ...

  • Page 41: Installation Instructions

    41 venting installation instructions horizontal vent installation warning: follow the vent manufacturer’s installation instructions since design might vary from manufacturer to manufacturer. Improper vent installation can result in death, personal injury, product damage, and/ or poor performance. Ca...

  • Page 42: Installation Instructions

    42 venting for direct-vent water heater (cont.) horizontal vent installation (cont.) using a thick bead of high temperature silicone, seal the overlapping area of the outer 5-in. (12.7-cm) pipe. Attach required vent sections between the water heater collar and the horizontal vent termination. Cautio...

  • Page 43: Vertical Vent Installation

    43 vertical vent installation warning: follow the vent manufacturer’s installation instructions since design might vary from manufacturer to manufacturer. Improper vent installation can result in death, personal injury, product damage, and/ or poor performance. Notices: • only rheem-approved termina...

  • Page 44: Installation Instructions

    44 installation instructions a, b, c, d vent pipe through roof note: only manufacturer-approved termination and parts should be used during installation. The following chart with diagrams details the minimum dimensional information needed to determine the proper location of the vertical vent termina...

  • Page 45: Installation Instructions

    45 installation instructions venting standard vertical vent termination adjustable roof flashing vertical termination adapter air intake storm collar support clamp fire stop to drain: dispose of condensate in accordance to local codes. Condensate trap fire stop 3" to 5" concentric pipe support hange...

  • Page 46: Installation Instructions

    46 installation instructions water supply caution: this water heater must only be used with the following water supply conditions to prevent product damage and operation failure. • clean, potable water free of corrosive chemicals, sand, dirt, or other contaminates. • inlet water temperatures above 3...

  • Page 47: Water Supply Installation

    47 water supply installation notices: • use only teflon tape on all cold and hot water connections. • if the water flow resistance of a showerhead is too high, the burner in the water heater will fail to ignite. Keep all showerheads clean from debris that could cause additional pressure drop. • if u...

  • Page 48: Installation Instructions

    48 installation instructions water supply (cont.) water supply installation (cont.) open the drain valve in the cold water outlet line to check the water flow through the water heater. Close the shut-off valve and remove, clean, and replace the water filter. Notices: • be sure to connect the cold wa...

  • Page 49: Installation Instructions

    49 installation instructions plumbing relief valve a new pressure-relief valve, complying with the standard for relief valves and automatic gas shut-off devices for hot water supply systems, ansi z21.22/csa 4.4, must be installed at the hot water outlet connection of the water heater during installa...

  • Page 50: Water Supply (Cont.)

    50 water supply (cont.) installation instructions warnings: • when pipe insulation is not rated for the appropriate weather conditions, install electric heat tracing or equivalent to prevent freezing of the pipes. • do not insulate or block drain valve on the hot outlet fitting. • if pipes are allow...

  • Page 51: Installation Instructions

    51 installation instructions gas supply (cont.) gas supply gas piping pipe-sizing procedure – example the gas supply system must be properly sized to ensure the proper operation of this tankless water heater as well as all the gas appliances on the system. Failure to ensure the gas system, (meter, r...

  • Page 52: Final Considerations

    52 gas supply table 3 - pipe-sizing - natural gas schedule 40 metallic pipe (black iron) inlet system pressure: less than 2 psi (55 inches w.C.) allowable pressure drop: 0.5 inches w.C. Specific gravity : 0.60 (capacity in cubic feet per hour) length pipe size (inches) ½ ¾ 1 1¼ 1½ 10 172 360 678 139...

  • Page 53: Gas Supply Installation

    53 gas supply installation install the manual gas appliance shut-off valve to the gas connection at the water heater. The shut-off is supplied with the water heater. Install a ground joint union or ansi design-certified semi-rigid or flexible gas appliance connector to the open end of the manual gas...

  • Page 54: Leak Testing

    54 leak testing warning: never use an open flame to test for gas leaks, because death, personal injury, and/or property damage can result. The water heater and its gas connections must be leak- tested at normal operating pressures before the unit is placed in operation. These tests should also inclu...

  • Page 55: Electrical Wiring

    55 electrical wiring danger: shock hazard – before servicing the water heater, turn off the electrical power to the water heater at the main disconnect or circuit breaker. Failure to do so will result in death or serious personal injury. Warning: field wiring connections and electrical grounding mus...

  • Page 56: Electrical Wiring (Cont.)

    56 electrical electrical wiring (cont.) wiring diagram installation instructions.

  • Page 57: Electrical Wiring (Cont.)

    57 remote control selection and location warning: field wiring connections and electrical grounding must comply with local codes or, in the absence of local codes, with the latest edition of the national electrical code, ansi/nfpa 70, in the u.S., or canadian electrical code, can/csa c22.1, part 1, ...

  • Page 58: Remote Control Installation

    58 remote control installation warning: field wiring connections and electrical grounding must comply with local codes or, in the absence of local codes, with the latest edition of the national electrical code, ansi/nfpa 70, in the u.S., or canadian electrical code, can/csa c22.1, part 1, in canada....

  • Page 59: Electrical Wiring (Cont.)

    59 remote control installation (cont.) connecting the remote control to the water heater: ensure that the power to the water heater has been disconnected. Loosen the one screw located on the remote control connection cover. The connection cover is made of white plastic. Notice: do not remove front p...

  • Page 60: Insulation Blankets

    60 insulation blankets in general, insulation blankets for external use on gas water heaters are not necessary. The purpose of an insulation blanket is to reduce the standby heat loss from the water heater’s storage tank. Since these water heaters do not store water, they eliminate the need for the ...

  • Page 61: Installation Checklist

    61 installation checklist indoor water heaters must be installed indoors. Outdoor water heaters must be installed outdoors. Close to area of ventilation termination (indoor models). Protected from freezing temperatures. Proper clearance from combustible material observed. Sufficient fresh air supply...

  • Page 62: Installation Instructions

    62 installation instructions piping for space heaters local codes or plumbing authority requirements may vary from the instructions or diagrams provided in this manual and take precedence over these instructions. Combination potable and space heating application dangers: • when this system requires ...

  • Page 63: Activating The Water Heater

    63 activating the water heater warning: before operating this water heater, be sure to read and follow the instructions on the following label, all labels on the water heater, and the “important safety information” section in this manual. Failure to do so can result in unsafe operating conditions th...

  • Page 64: Operating Instructions

    64 operating instructions read, understand, and follow the safety information listed on the operating label on page 63 and in the “important safety information” section on pages 2-8 in this manual. Disconnect all electric power to the water heater. Turn the gas shut-off valve clockwise to the off po...

  • Page 65: Installation Instructions

    65 installation instructions setting the water temperature warning: improper adjustment, alteration, service, or maintenance can result in death, personal injury, property damage, and/or product damage. Maximum temperature adjustment by the main remote control (umc–117) danger: water temperatures ab...

  • Page 66: Installation Instructions

    66 installation instructions start/adjust while “120” is blinking, press the up and down adjustment buttons at the same time. “140” will appear without blinking. Press the up or down adjustment button to set the desired temperature. Turn on the gas and water to the water heater by opening the shut-o...

  • Page 67: Installation Instructions

    67 when the water heater is installed above 3,280 ft. (1,000 m), the settings on the dip switch located on the control board need to be changed. If these settings are not changed, the water heater may not function properly. Notice: if the water heater is installed under 3,280 ft. (1,000 m) altitude,...

  • Page 68: Installation Instructions

    68 remove the front cover panel on the water heater. Find dip switch 2 located in the top-right portion of the control board. The switch labeled “dip 2” is the bottom switch. The factory settings for this switch should all be in the off position (down). If altitude is above 3,280 ft. (1,000 m) and b...

  • Page 69: Parts Replacement

    69 parts replacement parts ordering warning: for your safety, do not attempt to disassemble, repair, or replace any portion of this unit. Refer all repairs, service, and/or adjustments to qualified service personnel. Address all parts orders to the distributor or store where the water heater was pur...

  • Page 70: Outdoor Gas Components

    70 outdoor gas components parts 11 9 10 7 8 2 5 1 4 3 6 8a 14 13 ref # description 1 control board 2 gas valve assembly 3 burner assembly 4 igniter coil 5 blower motor 6 burner manifold 7 gas inlet connector 3/4" 8 water control valve 8a water bypass valve 9 water inlet connector 3/4" 10 inlet water...

  • Page 71

    71 warranty limited warranty for the rheem®, ruud®, richmond®, paloma®, and sure comfort® residential tankless gas water heaters. Exclusive warranty – limitation of liability this limited warranty is the only warranty for this unit given by the water heater division of rheem manufacturing company. N...

  • Page 72

    72 warranty labor, shipping, and processing costs for one (1) year after the effective date, rheem will cover reasonable labor costs necessary to repair or replace a tankless water heater or component part it determines to be defective in material and/or manufacture by a contractor which is licensed...