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2N Netstar User Manual
Summary of Netstar
Page 2: 2N Netstar – User Manual
2n netstar – user manual a happy customer is our goal ... Dear customers, let us congratulate you on having purchased a new 2n netstar private branch exchange (pbx) from a czech manufacturer 2n telekomunikace a.S. Please read this user manual carefully before using the pbx for the time. If used in a...
Page 3: 2N Netstar – User Manual
2n netstar – user manual contents about 2nnetstar .................................................................................................5 1. General pbx services ...............................................................................8 1.1. Incoming calls .............................
Page 4: 2N Netstar – User Manual
2n netstar – user manual 4. Time-dependent pbx services .............................................................. 20 4.1. Date and time setting ........................................................................................20 4.2. Alarm clock ..............................................
Page 5: 2N Netstar – User Manual
2n netstar – user manual about 2n netstar 2n netstar is a digital private branch exchange (pbx) of a new generation that supports voip technologies. It works like a standard digital pbx and a voip softswitch and fully integrates services. It supports a number of interfaces, such as analog telephone ...
Page 6: 2N Netstar – User Manual
2n netstar – user manual explanation of terms co line co (central office, external, public, trunk, etc.) lines are pstn lines that represent your 2n netstar pbx connections to the world. They connect you with the public or central exchange. Examples are pri, bri and analog co lines. External subscri...
Page 7: 2N Netstar – User Manual
2n netstar – user manual disa direct tone (frequency) dialling of an internal pbx subscriber number (without the operator). Isdn a public multimedia digital network, e.G. Telecom, which provides high-quality voice and data services. Ip telephony the ip telephony (voip - voice over ip) is a technolog...
Page 8: 2N Netstar – User Manual
2n netstar – user manual 1. General pbx services 1.1. Incoming calls to process an incoming call from a public, gsm, ip or private network or an internal subscriber (your telephone is ringing): answer the call by picking up the handset and speak. If your telephone is equipped with a handsfree button...
Page 9: 2N Netstar – User Manual
2n netstar – user manual you can use any of the services described in subsections 1.3 to 1.7 too for dialling of external or internal subscriber numbers. To use any of the services mentioned below, contact your servicing organisation for authorisation settings. 1.3. Quick dialling quick dialling mea...
Page 10: 2N Netstar – User Manual
2n netstar – user manual you can use this function, for example, while calling to private networks or crossconnection destinations. The most frequent use, however, is a service access to an interface with the aim to check the telephone line function. This function normally requires a two-digit acces...
Page 11: 2N Netstar – User Manual
2n netstar – user manual 2. Pbx connecting services 2.1. Call transfer you are speaking to a subscriber and want to transfer the call to another subscriber. Both incoming and outgoing calls are involved. 2.1.1. Call transfer with hang-up dial flash into the call and then the subscriber number. The c...
Page 12: 2N Netstar – User Manual
2n netstar – user manual f x nn f=flash, x is the pstn/ps access code and nn is the subscriber number of the transferee. 2.2. Return to transferred call this is an advanced option of the call transfer service without hang-up. If you have transferred a call and have not hung up, you can return to the...
Page 13: 2N Netstar – User Manual
2n netstar – user manual 2.6. Mute this function is provided by most telephone sets. It switches the microphone off and the calling or called subscribers cannot hear you, but you can hear them. 2.7. Call parking this function allows you to put off a call. Any user, including you, can unpark the call...
Page 14: 2N Netstar – User Manual
2n netstar – user manual 2.8. Ringing take-over this service helps you answer any ringing telephone by answering your own telephone and dialling the service number. 2.8.1. Ringing take-over from own group you take over ringing in your own group according to the sequence of incoming ringings - you al...
Page 15: 2N Netstar – User Manual
2n netstar – user manual 2.9. Call redirection suppose you need to answer all incoming calls or you want a colleague of yours to answer your calls. 2.9.1. Call redirection - immediately by activating this service you redirect immediately all calls to a selected destination (station, subscriber, grou...
Page 16: 2N Netstar – User Manual
2n netstar – user manual 2.9.3. Call redirection - no answer by activating this service you redirect all calls to a selected destination (station, subscriber, group) whenever your line is not answered within a timeout. Your telephone will ring for the defined period of time, then the call will be re...
Page 17: 2N Netstar – User Manual
2n netstar – user manual 3. Secured pbx services 3.1. Station disable/enable this service helps disable a station for outgoing calls to a pstn/ pn or the 2nnetstar pbx. Incoming calls do not ring on this line. If a subscriber tries to dial this station, he or she gets the busy tone. The station is d...
Page 18: 2N Netstar – User Manual
2n netstar – user manual 3.3.2. Log out a station gets logged out of the interface to which the telephone used for the service enable is connected. The station may be logged in to any port any time. To log out #66 nn #pin where nn is the number of the station to be logged out and pin is the user sec...
Page 19: 2N Netstar – User Manual
2n netstar – user manual 3.5. Pin setting used for setting and modifying the user pin code. The pin can be set from any user station and is common for all stations assigned to one user. It is required in some 2nnetstar services and the user is always invited by the system to enter it. Setting *70 ol...
Page 20: 2N Netstar – User Manual
2n netstar – user manual 4. Time-dependent pbx services 4.1. Date and time setting to set date and time, use either the 2nnetstar administration console or the netstar assistant. In either case, you have to know the login name and password for a user with administrator rights. 4.2. Alarm clock this ...
Page 21: 2N Netstar – User Manual
2n netstar – user manual 4.2.2. Repeated alarm – under construction the service sets alarm ringing at a defined time. The alarm clock then rings every day at the defined time. One time setting can be selected only for repeated ringing. To enable alarm ringing *52 hhmm# to disable setting #52 where h...
Page 22: 2N Netstar – User Manual
2n netstar – user manual 5. Secretary services 5.1. Quick intercom suppose you need to communicate some information to a colleague, secretary or the chief quickly. The intercom will call them, notifies an incoming call and hooks off the telephone. All you have to do is speak. The service is availabl...
Page 23: 2N Netstar – User Manual
2n netstar – user manual 6. Mobility extension with the mobility extension you can use your mobile phone like a standard telephone connected to the 2n netstar pbx. With the mobility extension you will be available at your company telephone number even if you are off your office. Moreover, you can ma...
Page 24: 2N Netstar – User Manual
2n netstar – user manual 6.2. Outgoing calls from mobility extension 6.2.1. Outgoing call to 2n netstar internal station to make an outgoing call from your mobility extension, dial the mobility extension access number. Your login to the 2n netstar system will be confirmed by a mobility extension voi...
Page 25: 2N Netstar – User Manual
2n netstar – user manual example: suppose you want to transfer (with hang-up) the current call from your mobility extension: dial, into the call, 7* and the telephone number to which you want to transfer the call. The calling party hears music in the handset while waiting for transfer. If you hear t...
Page 26: 2N Netstar – User Manual
2n netstar – user manual 6.4. Other services standard 2n netstar services can be used like outgoing calls, e.G. Alarm clock – after logging to the 2n netstar pbx, dial the service code (*51) and follow the instructions replayed to you. The mobility extension users can use other standard services, su...
Page 27: 2N Netstar – User Manual
2n netstar – user manual 7. Other services 7.1. Access to broadcast the service provides interconnection with a broadcast transmitter, which transmits messages from any telephone station. Access to the interface of the aux (out) type. Dial the service access code, perform a message and hang up. The ...
Page 28: 2N Netstar – User Manual
2n netstar – user manual 7.3. Close/open relay permanently the service is responsible for permanent closing or opening of the relay. The initial status is determined by the hw configuration. The relay helps you control various devices connected to your system. Dial the access code and hang up - the ...
Page 29: 2N Netstar – User Manual
2n netstar – user manual 8. Accounting data the 2n netstar pbx records all types of calls unless they are excluded from accounting by software. A call is recorded whenever it is terminated and/or successfully transferred to another extension. The outgoing call duration starts after the last dialled ...
Page 30: 2N Netstar – User Manual
2n netstar – user manual yymmdd - represents the accounting record ending date, i.E. The accounting date. Hhmmss - represents a call end time; to get the call start time deduct the ringing time and call duration items from this time (and date if necessary). Caller - a text string including the calle...
Page 31: 2N Netstar – User Manual
2n netstar – user manual fax -fax call dat -data call a private call (billed on the account of a private person); the prv abbreviation follows the colon, e.G. Vce:prv is a private voice call. Called - a string with the called party's name, an internal subscriber's name is always included, an externa...
Page 32: 2N Netstar – User Manual
2n netstar – user manual pppppppppp - this item identifies the parental record, i.E. Gives the number of the preceding record. It is not associated with the call start (original sentence) but only with the preceding record that initiated the call. So, to find the whole structure, go backwards recurs...
Page 33: 2N Netstar – User Manual
2n netstar – user manual 9. Service table service dial p. Note basic services call to internal subscriber nnnn (2111) 7 call to external pstn or pn subscriber 0 7 quick dialling n (8) 8 hot line - 8 redial - 8 log dialling - 8 direct seizure nn (91) 8 connecting services call transfer f 9 h return t...
Page 34: 2N Netstar – User Manual
2n netstar – user manual single alarm clock - disable #51 18 v cancel all alarm settings #50 19 v secretary services intercom - 20 call rejection - 20 r mobility extension enable ringing to station *55 disable ringing to station #55 me transfer flash 7* me hang up 9# other services broadcast *22 22 ...
Page 35: 2N Netstar – User Manual
2n netstar – user manual the manufacturer reserves the right to improve the product even in contradiction with the documentation submitted. Use the product only in accordance with the instructions for use and for purposes it has been designed and manufactured for. When the service life of the produc...
Page 36: 2N Netstar – User Manual
2n netstar – user manual v 36 1.1.