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2Wire Intelligent Gateway 1800 User Manual

Manual is about: Wire Inc. Intelligent Gateway User Guide

Summary of Intelligent Gateway 1800

  • Page 2

    Notice to users ©2003 2wire, inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. 2wire provides no warranty with regard to this manual, the software, or other information contained herei...

  • Page 3: Contents

    Contents to display the table of contents in the left-hand pane, click the window menu and select bookmarks. Networking technology overview ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 4

    Step 4: add computers to the network choose a computer and connection type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 ethernet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 5

    Firewall monitor setting up firewall monitor attack alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 configuring/editing attack alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 6

    Printer sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 sharing your printer (windows 95, 98, and 98 se) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 print sharing...

  • Page 7

    1 networking technology overview when two or more computers are connected so they can “talk” with each other, a computer network is established. Individual users can now connect to web servers worldwide through the internet, a global computer network. A local area network (lan) enables computer user...

  • Page 8

    2 intelligent gateway the intelligent gateway makes it possible to create a lan using any or all of the technologies described above. All intelligent gateway network interfaces are completely functional at the same time. This means that you can have different computers simultaneously connecting with...

  • Page 9

    3 plan your network the following diagram shows a recommended location for the intelligent gateway and your computers. Place the intelligent gateway in a visible, easily accessible location near the power mains, telephone socket, and a computer. If your office computer has windows 98, me, 2000, or x...

  • Page 10: Step

    4 step 1 getting started first: remove or disable conflicting applications applications that enable a computer to share its internet connection (often called internet sharing software) and pc based firewall applications typically interfere with the intelligent gateway and should be removed or disabl...

  • Page 11: Third:

    5 browser requirements windows: microsoft internet explorer 5.0 or higher (internet explorer 6.0 is included on the intelligent gateway setup wizard cd) or netscape navigator 4.7 or higher. Macintosh: microsoft internet explorer 5.0 or netscape 4.74 or higher. Third: install your adsl filter because...

  • Page 12: Step

    6 step 2 connect your first computer to the intelligent gateway choose a computer and connection type the first computer you connect to your local network is used to configure the intelligent gateway for proper operation, and should be located in the same room as the intelligent gateway. Choose one ...

  • Page 13: Ethernet Connection

    7 1. Connect the provided ac power adapter from the intelligent gateway’s power port to an electrical outlet. The green power light on the front of the intelligent gateway should light up. 2. Connect the provided ethernet cable from any available local ethenet port on the intelligent gateway to your...

  • Page 14: Usb Connection

    8 note: only one windows or macintosh computer can be directly connected to the intelligent gateway using the usb connection. Intelligent gateway usb connectivity is not available for macintosh os earlier than 8.6, mac os 10.0, mac os 10.1, windows 95, window 95 osr2, or windows nt. Additional compu...

  • Page 15

    9 install the intelligent gateway usb driver — windows pc before installing your intelligent gateway software, you must install the intelligent gateway usb driver on your computer. The following screens show the installation under windows xp and may vary somewhat on windows 98, windows me, and windo...

  • Page 16

    10 install the intelligent gateway usb driver — macintosh before installing your intelligent gateway software, you must install the intelligent gateway usb driver on your computer. The following screens show the installation under macintosh os 10.2 and may vary somewhat on macintosh os 8.6 to 9.X. 1...

  • Page 17

    11 note: your macintosh computer automatically assigns the name “(en1)” to the intelligent gateway usb port. If your computer has more than one ethernet-type network device installed, the usb port may be named “(en2)” or higher. Check your connections power-on your computer. When your computer is fu...

  • Page 18: Step

    12 step 3 install the intelligent gateway software before installing the intelligent gateway software, it is very important that you disable any conflicting applications such as firewall and file- and printer-sharing applications. See step 1, “getting started.” bt openworld pay-as-you-go dial up con...

  • Page 19

    13 installing the intelligent gateway setup wizard on windows pcs note: close all programs before running the intelligent gateway setup wizard. The intelligent gateway software must be installed on all computers in your network. Place the intelligent gateway setup wizard cd in the cd-rom drive of yo...

  • Page 20

    14 configuring the intelligent gateway on macintosh computers refer to the “welcome letter” that was included in you intelligent gateway package. It provides the key code you will need to configure the intelligent gateway on your macintosh computer. Macintosh 8.6 and 9.X 1. Click the apple menu and ...

  • Page 21: Step

    15 step 4 add computers to the network choose a computer and connection type after your first computer is connected to the intelligent gateway and your internet connection has been established, it is time to connect the other computers to the network. Use any or all of the following methods to conne...

  • Page 22: Ethernet Connection

    16 1. Connect an ethernet cable from any available local ethernet port on the intelligent gateway to your computer’s ethernet port. Repeat step 3 “install the intelligent gateway software” on page 12. Ethernet connection requires a computer with an ethernet port.

  • Page 23: Usb Connection

    17 note: only one windows or macintosh computer can be directly connected to the intelligent gateway using the usb connection. Intelligent gateway usb connectivity is not available for macintosh os earlier than 8.6, mac os 10.0, mac os 10.1, windows 95, window 95 osr2, or windows nt. Additional comp...

  • Page 24

    18 computers connected with homepna access the internet connection on the intelligent gateway and other computers on the network using existing telephone wiring. You will need one pc port for each computer that you are connecting through homepna. 1. Connect the provided adsl filter to the telephone ...

  • Page 25

    19 \ computers connected with homepna access the internet connection on the intelligent gateway and other computers on the network using existing telephone wiring. You will need one pc port for each computer that you are connecting through homepna. If you are connecting a pc to the network and do no...

  • Page 26: Wireless Connection

    20 1. Install your wireless adapter according to the instructions included with your adapter. 2. Configure your wireless adapter. Your intelligent gateway is configured with unique security parameters that must be configured into your wireless adapter. On the bottom of your intelligent gateway you w...

  • Page 27

    21 4. Set the wireless network name (also referred to as ssid). The wireless network name of your intelligent gateway is 2wire in all capital letters, followed by the last three digit of the intelligent gateway serial number located on the bottom of your intelligent gateway. For example, if the last...

  • Page 28

    22 using the intelligent gateway network the intelligent gateway user interface allows you to check the status of your network, assign permissions to other users on the network, and access links to the most commonly used features of your intelligent gateway. After you have connected your computers t...

  • Page 29

    23 system the system pages provide you with general system information and operational status. • the summary page is your system home page. You can access this page by clicking the home icon from any system page. The summary page provides summary information and links to the most commonly used featu...

  • Page 30

    24 editing your system password if a system password has been set, the system will prompt you to enter the password when accessing any page where you can change settings. If a password has not been set, a reminder notice is displayed in some of the more sensitive topic areas. Setting a system passwo...

  • Page 31

    25 editing your date and time settings the intelligent gateway automatically sets the time using time servers on the internet, or from the pc if no internet connection is available. It retrieves date/time information in greenwich mean time (gmt). Your local time is set using the time zone setting yo...

  • Page 32

    26 broadband link the broadband link pages show general information about your broadband link connection and system configuration, and allows advanced users to manually configure their dsl and internet connection settings. Viewing your broadband link summary the broadband link summary page provides ...

  • Page 33

    27 viewing connection details click the view connection details link to view technical information about your broadband connection. This information is used by technical support representatives to aid them in troubleshooting a problem with your broadband connection. Dsl connection details the dsl co...

  • Page 34

    28 internet connection details the internet connection details panel shows the following information: current output power the current dsl transmit power of your system. The level is measured in decibels (dbs). Dslam vendor information a dslam is the piece of equipment located in the telephone excha...

  • Page 35

    29 checking your connection speed the connection speed box shows the incoming and outgoing data rates of your dsl connection. • incoming. The speed of data flowing from the internet to your network. Data transfer speeds are measured in kilobits per second (kbps). • outgoing. The speed of data flowin...

  • Page 36

    30 monitoring your internet connection click the monitor internet connection link to launch the speed meter.The speed meter measures the actual rate at which data is coming into (incoming kbps) and going out of (outgoing kbps) your system. It measures real-time data throughput in kilobits per second...

  • Page 37

    31 viewing broadband link statistics the intelligent gateway keeps a running count of dsl activity in and out of your internet connection since the last reset, and tracks errors that occurred on your dsl connection. The transmit and receive data panel shows the total number of data bytes and ip pack...

  • Page 38

    32 modifying broadband link settings the advanced settings page allows advanced users to manually configure their dsl and internet connection settings. You should only modify the connection settings if you are very familiar with dsl and networking technology..

  • Page 39

    33 local network the local network pages show summary information about the devices in your network, and allow you to configure the devices. Viewing local network summary information the local devices panel displays the name of the device, how it is connected, any special configuration information, ...

  • Page 40

    34 the box to the right of the local devices panel contains links to other system features that can be viewed or configured for this device. Certain links may not apply for each device. The following lists the possible links: • access shared files. Click this link to access the shared files availabl...

  • Page 41

    35 • private network. Sets the ip address range used by the local network. You can choose from three standard configuration options or configure the network settings manually. If you choose manual configuration, you must understand ip internetworking thoroughly. An incorrect configuration can cause ...

  • Page 42

    36 computers that are assigned non-routable (private network) addresses will use network address translation (nat) to access the internet. Choosing a “dhcp fixed” entry instructs the intelligent gateway to always provide the same address from the dhcp pool to the specified computer. Note: computers ...

  • Page 43

    37 1. Open the intelligent gateway home page. 2. Click the local network tab..

  • Page 44

    38 3. Click advanced settings. 4. In the settings pane, change the lan ip range to either 10.Xxx.Xxx.Xxx or 192.Xxx.Xxx.Xxx by clicking the corresponding radio button. 5. Click the save button. You must release and renew the ip address on your computer for the change to take effect. Maintaining/rest...

  • Page 45

    39 1. Open the intelligent gateway home page. 2. Click the local network tab..

  • Page 46

    40 3. Click advanced settings. 4. In the settings pane, increase the dhcp timeout period to 24 hours by entering “24” in the set dhcp lease field. 5. Click the save button. As an alterantive to increasing the dhcp timeout, you can assign static ip addresses to the computer. Because the method for as...

  • Page 47

    41 network. You can configure the firewall to allow specific application traffic from the internet to pass through to a computer on your local network. If the firewall has been configured to allow traffic from the internet to pass through, the device and the allowed application are listed. If applic...

  • Page 48

    42 the tcp protocol and port 2999. The system recognizes that the data on port 2999 (or a range of ports) is required for the specified application, and routes it accordingly. Click edit settings to access a page where you can map an application to a computer that will allow traffic through the fire...

  • Page 49

    43 editing your firewall settings the firewall settings page allows you to configure the firewall to pass through specific application data to a selected computer. If you want to host an application on your network for internet users to access (such as a web server), you must configure your firewall...

  • Page 50

    44 updating your application profile list if the application you want to host does not appear in the application profile list, you may need to update your application list. If an update is available, click the update application list button above the list of application profiles. Creating, editing, ...

  • Page 51

    45 8. Repeat the previous step for each port or range of ports required for the application profile. 9. Click done . To edit application profiles that you have created, select the profile from the list and click the edit button. This launches the edit application profile panel. To delete an applicat...

  • Page 52

    46 to disable dmzplus mode: 1. Select the computer for which you wish to disable dmzplus. 2. Select maximum protection . 3. Click done . 4. Access the computer that is in dmzplus mode. 5. If the computer will continue to automatically obtain an ip address, restart the computer. If the computer will ...

  • Page 53

    47 editing advanced firewall settings advanced firewall configuration allows advanced users to further configure the system software firewall. You should use this feature only if you have advanced knowledge about firewalls and networking. If an inbound box is checked, the firewall allows the corresp...

  • Page 54: Firewall Monitor

    48 firewall monitor the firewall monitor enhanced service extends the professional-grade firewall capabilities of your intelligent gateway by continuously assessing threats to your home network. Using the firewall monitor service, you can: • automatically download updates to your firewall software t...

  • Page 55

    49 click the view now button to display the monitor your firewall page where you can customize these settings for your firewall. The monitor your firewall page contains four areas: • top attackers • attacks blocked • firewall rule database • attack alerts configuring/editing attack alerts to configu...

  • Page 56

    50 the edit attack notification settings page opens. Enabling attack notification to enable the attack notification function, make sure the attack notification enable checkbox is checked. If you wish to disable this function, uncheck the checkbox. When you are finished setting your attack notificati...

  • Page 57

    51 • time duration. Select the time duration. If the number of attacks specified is exceeded within the chosen duration, you are notified. Choices include one day or one week. A week is defined as monday at midnight to sunday at midnight. Enabling email notification in addition to being notified of ...

  • Page 58

    52 viewing firewall monitor attack alerts after setting up alert notification, if your network firewall is attacked meeting the criteria set, notice of the attack is provided on the intelligent gateway home page, in the firewall area. Click the view now button to display the monitor your firewall pa...

  • Page 59

    53 viewing top attackers the top attackers area of the monitor your firewall page displays the ip address and domain of each top attacker. The attackers are ranked based on the number and severity of attacks. To see the details of a particular top attacker, click the view details link of the attacke...

  • Page 60

    54 your firewall monitor will give you details about each potential attack, including its source address. Bt openworld can only investigate attacks that originate from our address space. Customers who originate attacks from our address space are not complying with our terms and conditions, and may h...

  • Page 61

    55 the view your detailed firewall log page opens. To clear the log, click clear log . To return to the monitor your firewall page, click your browser back button. Understanding the firewall rule database area the firewall rule database area of the monitor your firewall page shows you the current fi...

  • Page 62

    56 updating your firewall rules updated firewall rules are automatically downloaded to your intelligent gateway after you purchase the firewall monitor service. The firewall monitor application typically checks for new updates every 24 hours..

  • Page 63: Access Controls

    57 access controls access controls combines two full-featured applications that create an easy-to-use solution to keep your office running smoothly: • internet access restriction • content screening access controls provides whole-network service. The password protected restrictions and schedules you...

  • Page 64

    58 setting up internet access restriction the set up now button appears on the right side of your intelligent gateway home page in the access controls area. • to begin configuring the internet access restriction feature, click set up now . • the set up internet access restriction page opens. • read ...

  • Page 65

    59 • click next to see the internet access restriction schedule and begin defining schedules for the computers on your network. Note: initially, all computers set up on your local network default to have full access to the internet. Step 1: define internet access restriction settings for each comput...

  • Page 66

    60 the edit internet access restriction settings page opens. The upper portion of the page displays the summary of restrictions that are applied to the selected computer. The lower portion of the page is used to modify the restriction schedules of each category for this computer. Step 2: enable inte...

  • Page 67

    61 • allow instant messaging - choosing the instant messaging category allows access to common instant messaging applications, such as aol instant messenger™, yahoo messenger™, and icq™. All other web services are not active, including web browsing. • allow all other applications - choosing the all ...

  • Page 68

    62 viewing a restriction schedule to view the restriction schedule for a specific computer, from the select a computer dropdown list, select the computer name. The page is automatically updated to display the restriction schedule for the selected computer. This page displays the restrictions applied...

  • Page 69

    63 content screening the content screening section of the access control application provides the highest level of protection available by: • providing access to sites that you have defined as approved. • blocking or limiting access to specified sites and allowing creation of a list of approved site...

  • Page 70

    64 setting up content screening to configure content screening, click the set up now button on the right side of your intelligent gateway home page in the access controls area..

  • Page 71

    65 step 1: block content categories for this screening group after initiating the set up for content screening, the block content categories for this screening group page opens. Use this page to set up the blocked content category for screening group 1. Content categories to make it easier to block ...

  • Page 72

    66 note: sites discussing medicinal drug use, industrial hemp use, or public debate on the issue of legalizing certain drugs are not blocked, nor are sites sponsored by a public or private agency that provides educational information on drug use. • gambling • hate speech note: sites that contain new...

  • Page 73

    67 adding sites to add a site to either the blocked or approved list, enter the address of the web site in the block sites box or the approve sites box and click add . Note: when adding a specific site to either list, you can exclude the http://www portion of the address. For example, if you are add...

  • Page 74

    68 viewing content screening settings use the view content screening settings page to view the current content screening settings for your network. The content screening summary page displays: • the computer assigned to each group. • the categories of blocked content for each group. • additional sit...

  • Page 75

    69 3. Click log to view the access controls log. To clear the log, click the clear log button, located in the corners of the right side of the page..

  • Page 76: Sharing Files and Printers

    70 sharing files and printers pc/network configuration for file sharing this chapter describes how to set up a network for file / printer sharing between pcs. If wireless networking is being added to an existing network (especially where network login is required) please check with your network admi...

  • Page 77

    71 2. The network properties screen opens. Select client for microsoft networks and then click the properties button. 3. Ensure that the logon validation fields are empty, and that the logon and restore network connections radio button is selected. Click ok ..

  • Page 78

    72 4. Click the identification tab. In the computer name field, enter a name for your computer. In the workgroup field, enter a workgroup name. Do not click ok . 5. Click the access control tab. In the control access to shared resources using field, click the share-level access control radio button....

  • Page 79

    73 6. Click the configuration tab. In the primary network logon field, ensure that windows logon is selected in the pull- down. Click the file and print sharing button. 7. Check the i want to be able to give others access to my files checkbox and click ok . 8. File and print sharing will now appear ...

  • Page 80

    74 accessing pcs on your network 1. After you have configured file sharing on your pcs, double-click the network neighborhood icon to verify that you can see them. 2. In network neighborhood, double-click entire network . 3. In entire network, your network name should appear as an icon. Double-click...

  • Page 81

    75 sharing your files after you have configured file and print sharing, you can choose a drive or folder to share with the other users on your network. 1. Open my computer . Locate your chosen drive or folder and right click it, then click sharing . 2. In the sharing tab, click the shared as radio b...

  • Page 82

    76 windows me operating systems adding pcs to your network 1. Double-click the my network places icon to open the my network places window. 2. Double-click home networking wizard . 3. When the wizard opens, click next to continue. 4. Select the yes, this computer uses the following: radio button the...

  • Page 83

    77 5. In the computer name field, enter a suitable name for your computer. In the workgroup name field, select the use the workgroup name radio button and enter the name of your workgroup (all pcs on your network must have the same workgroup name). Click next to continue. 6. Leave the share files an...

  • Page 84

    78 accessing pcs on your network 8. Click finish to complete your network setup. 9. Restart your pc when prompted. 1. To check that your are connected to the other pcs on your network, double-click the my network places icon. 2. Double-click entire network . 3. An icon will be displayed with your ne...

  • Page 85

    79 sharing your files 4. The pcs on your network will be displayed. When file sharing is enabled, you can browse the available content of these pcs. Note: if you have just added a new pc to the network, you may need to select view>refresh before this will be shown as part of the network. 1. Right-cl...

  • Page 86

    80 3. Select the i want to be able to give others access to my files radio button and click ok . 4. File and printer sharing will now appear in your network components list. Click ok and restart the pc when prompted. 5. When your pc has restarted, open my computer and locate the drive or folder you ...

  • Page 87

    81 windows nt operating systems adding pcs to your network please note that creating a network in windows nt is covered in the documentation that came with your windows nt system, in the network adapter installation section. Accessing pcs on your network 6. Select the shared as radio button. In the ...

  • Page 88

    82 sharing your files in windows nt, file sharing is automatically set up when networking is configured; however, automatic access permissions are set. The following instructions describe how to remove default sharing permissions and customize your permissions. 3. Double-click microsoft windows netw...

  • Page 89

    83 1. Double-click my computer . For each drive that has the sharing (hand) symbol, right click that drive and click sharing . 2. In the sharing tab, select the not shared radio button and click apply . Click ok to exit. 3. You can now add the other computers you wish to share to your user group. Fr...

  • Page 90

    84 4. In user manager, click user and then new user . 5. In the username field, enter the computer name. This name must be identical to the one you entered in network properties. In the password field, enter a password. To make it easy to remember the password, you can use the same password with whi...

  • Page 91

    85 7. In my computer , locate and right-click the drive or folder you wish to share and click sharing . Click the shared as radio button and in the share name field, enter a share name (or accept the default). Click the permissions button. 8. In the access through share permissions screen, click the...

  • Page 92

    86 windows 2000 operating system adding pcs to your network 10. As you add each user, use the type of access pull-down menu to assign the type of access you wish each user to have (for example, full control or read-only). When all users appear in the add names window, click ok . 11. Click ok to exit...

  • Page 93

    87 2. Networking is enabled if the local area connection icon is present. If it is not present, double-click make new connection and follow the on-screen instructions. 3. When you double-click the local area connection icon, the local area connection status screen opens. 4. After networking is enabl...

  • Page 94

    88 accessing pcs on your network 5. Select the network identification tab and click the properties button. 6. In the computer name field, enter a name for the computer. In the workgroup field, enter a name for the workgroup and click ok . 7. The network identification welcome screen opens. Click ok ...

  • Page 95

    89 2. Double-click entire network . 3. Click the entire contents link. 4. Double-click the microsoft windows network icon..

  • Page 96

    90 sharing your files 5. Double-click the icon with the name of your network. 6. The pcs in your network will be displayed. When file sharing is enabled you will be able to browse the available content of these pcs. 1. In windows 2000, before you can share files with other users you must add the oth...

  • Page 97

    91 2. Double-click the administrative tools icon. 3. Double-click the computer management icon. 4. Click local users and groups and then click on the users folder to highlight it. Click the action button, then click new user . 5. The new user screen opens. In the user name field, enter the name of t...

  • Page 98

    92 6. The name of each user you have added will now appear in the users section of the computer management screen. 7. When you have added all users, you can now specify sharing on your chosen drive or folder. To do so, locate your drive or folder, right-click it and click sharing . 8. The local disk...

  • Page 99

    93 9. The permissions for window opens. Click the add button. 10. For each pc with which you wish to share a folder, locate the users in the select users, computers, or groups window and click the icon, then click the add button. Repeat this for each pc with which you wish to share the folder, and t...

  • Page 100

    94 printer sharing sharing your printer (windows 95, 98, and 98 se) print sharing as host 1. Right-click network neighborhood and click properties . 2. The network window opens. In the configuration tab, click the file and print sharing button. 3. The file and print sharing window opens. Click the i...

  • Page 101

    95 5. When your pc has restarted, from the start menu select settings> printers . 6. The printers window opens. Right-click the printer you wish to share and click sharing . 7. In the sharing tab, click the shared as radio button. In the share name field, enter a share name for the printer. In the p...

  • Page 102

    96 print sharing as client 1. When one of your network pcs has a printer configured for sharing, you must add this printer to the printer settings of each pc before they can print to it. From the start menu, select settings> printers . 2. The printers window opens. Double-click the add printer icon ...

  • Page 103

    97 5. Click the browse button to locate the networked printer. 6. Locate the pc to which the printer is attached. Click the printer icon, then click ok . 7. The network path now displays in the network path or queue name field. Click next to continue..

  • Page 104

    98 8. The next screen prompts you to select the make and model of your printer. In the manufacturers scroll list, select your printer by make. In the printers scroll list, select your printer by model, then click next . If your printer is not displayed, then click the have disk button and insert you...

  • Page 105

    99 sharing your printer (windows me) print sharing as host 12. The following confirmation screen opens. Your test page should start printing within less than 60 seconds. If your test page prints successfully, click yes . If it does not print successfully, click no to open a troubleshooting tool. 13....

  • Page 106

    100 2. The network window opens. In the configuration tab, click the file and print sharing button. 3. Click the i want to be able to allow other to print on my printer(s) checkbox and click ok . 4. In the main network properties window, click ok and restart your pc when prompted. 5. When your pc ha...

  • Page 107

    101 print sharing as client 6. The printers window opens. Right-click the printer you wish to share and click sharing . 7. The printer properties window opens. In the sharing tab, click the shared as radio button . In the share name field, enter a suitable name for the printer. In the password field...

  • Page 108

    102 2. The printers window opens. Double-click the add printer icon to open the add printer wizard. 3. Click next to continue. 4. Click the network printer radio button and click next to continue. 5. Click the browse button to locate your network printer..

  • Page 109

    103 6. In the browse for printer window, click your printer to select it and click ok . 7. The network path for your printer is now displayed in the network path or queue name field. Click next to continue. 8. If the following screen appears, click the keep existing driver (recommended) radio button...

  • Page 110

    104 9. In the printer name field, enter a suitable name for your printer. If you want windows-based programs to use this printer as the default, click the yes radio button. Click next to continue. 10. You will be prompted to print a test page. To print a test page, click the yes (recommended) radio ...

  • Page 111

    105 sharing your printer (windows nt) print sharing as host 13. The printer will now appear in your printer folder. 1. From the start menu, select settings> printers . 2. In the printers folder, locate the printer you wish to share, right-click it and click sharing ..

  • Page 112

    106 print sharing as client 3. The printer properties window opens. In the sharing tab, click the shared button. In the share name field, enter a suitable name for your printer. To install drivers for other users on different operating systems, you can select these in the alternate drivers scroll li...

  • Page 113

    107 3. Click the network printer server radio button and click next . 4. Browse through your network to find the pc connected to your printer, then click the printer to highlight it and click ok . 5. If the drivers for the printer are not already installed, the following message may display. Click o...

  • Page 114

    108 7. Click the browse button to locate your cd- rom drive and then click ok . 8. If you want windows-based programs to use this printer as the default, click the yes radio button. Click next to continue. 9. The last screen confirms that the printer has been successfully installed. Click finish to ...

  • Page 115

    109 the intelligent gateway indicator lights intelligent gateway indicator and status lights the intelligent gateway has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the power , broadband link , and local net...

  • Page 116

    110 diagnosing connection problems this section describes some connection problems you may encounter with your intelligent gateway network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the help system, or if the suggestions provided do n...

  • Page 117: Frequently Asked Questions

    111 frequently asked questions this chapter provides frequently asked questions about installation, networking, and intelligent gateway configuration and management. Installation faqs what is the best way to connect a second pc to my intelligent gateway network? There are four different ways you can...

  • Page 118

    112 • how far is the computer from the intelligent gateway? If the second computer is in the same room, there should be no constraints on a wireless connection. For a direct usb connection, the computer must be within six feet of the intelligent gateway. With ethernet or homepna, a cable of appropri...

  • Page 119

    113 to connect using usb, you must have a usb cable (a six foot, light gray usb cable is provided with your intelligent gateway), the intelligent gateway setup cd, and a computer with an open usb port, running windows 98, 98se, me, 2000, or xp, or mac 8.6 to 9.X or 10.2 or higher. Note: windows 95, ...

  • Page 120

    114 networking faqs how can i change my network ip range? You can change the ip address range used by the intelligent gateway network by following these steps: 1. From the intelligent gateway home page, click the local network tab on the top of the intelligent gateway user interface. 2. Click the ad...

  • Page 121

    115 3. In the broadband network username field, enter your pppoa username. 4. In the password field, enter your pppoa password. 5. In the confirm password field, re-enter your password. Computer configuration faqs how do i set my browser’s home page to the intelligent gateway user interface? To set ...

  • Page 122

    116 where can i obtain drivers for my network adapter? There are four places to look for network adapter drivers: • on the cd that came with your network adapter. • on the cd that was provided with your adapter installation instructions. If your network adapter was provided to you with your intellig...

  • Page 123

    117 1. Right-click the microsoft outlook desktop icon and select properties. 2. Click add and select the manually configure information services radio button. Click next . 3. Leave the default profile name and click next ..

  • Page 124

    118 4. The add services to profile window opens. Select internet e-mail and click ok . 5. The mail account properties window opens. Note: if microsoft outlook has previously been configured, the preceding steps will be skipped. In this case the first step will be to click the add button and then sel...

  • Page 125

    119 openworld primary mail account, the email address is supplied in your welcome pack. You can also enter information in the name and organization fields at your discretion (optional). 7. Click the servers tab. In the i ncoming mail (pop3) and outgoing mail (smtp) fields, enter the incoming and out...

  • Page 126

    120 9. Click the connection tab. Click the connect using my local area network (lan) radio button. Click ok . Depending on the current set-up of microsoft outlook, you may need to add a personal folder so microsoft outlook knows where to store mail. If microsoft outlook has previously been configure...

  • Page 127

    121 1. Right-click the microsoft outlook desktop icon. Select properties. 2. In the ms exchange settings properties window, click add . 3. In the add service to profile window, select personal folders and click ok ..

  • Page 128

    122 4. In the file name field, enter a name for the folder. 5. Click ok . 6. Click ok to conclude set-up..

  • Page 129

    123 to verify your set-up, double-click on the microsoft outlook desktop icon to run microsoft outlook. Verify that the inbox is displayed. Click send/receive to collect email. Check for any error messages. How do i set my browser to accept cookies? Warning: changing your cookie settings may have pr...

  • Page 130

    124 macintosh — internet explorer 5 1. From the menu bar, select edit > preferences . 2. Select receiving files / cookies in the menu on the left side. Macintosh — netscape 4.7 1. From the menu bar, select edit > preferences . 2. Select advanced from the menu on the left side. How do i configure my ...

  • Page 131

    125 how do i know whether my pc has a network adapter that can work with the intelligent gateway? In a microsoft windows computer you can check to see if you have a network adapter installed in your computer by accessing the control panel and clicking the network control application. If an ethernet,...

  • Page 132

    126 how do i access the intelligent gateway management page? The management and diagnostic console (mdc) is used for advanced troubleshooting. It can be accessed by entering //homeportal/management in the browser address bar. What is the maximum number of ports that i can open for a game? You can ha...

  • Page 133

    127 general consumer operating systems such as windows. It is a hardware firewall that provides a level of protection that cannot be afforded by a firewall running on a networked computer. Because the intelligent gateway is optimized for networking and firewall functions, it can perform with greater...

  • Page 134

    128 will i be able to use windows xp professional remote desktop (remote assistance) if the xp computer to be controlled is behind an intelligent gateway? Yes. Windows xp professional allows you to connect to another computer. Once connected, you can send chat messages, view screens, and remotely co...

  • Page 135: Glossary

    129 glossary a access point. A device that transports data between a wireless network and a wired network. With the help of the system, a wireless base station is an example of an access point that acts between a wireless node and with other wired pcs and peripherals. Adsl. See asymmetric digital su...

  • Page 136

    130 bandwidth. A measure of the width or capacity of a communications channel. Greater bandwidth allows communication of more information in a given period of time. Bandwidth is generally described either in terms of analog signals in units of hertz (hz), which describes the maximum number of cycles...

  • Page 137

    131 d data link. The communications link used for data transmission from a source to a destination. For example, your telephone is a data link. Data transfer rate. The average number of bits per unit of time passing in a data transaction. Dedicated connection. A communication link that operates cons...

  • Page 138

    132 f fiber optics. Thin strands of ultrapure glass that can be used to carry light waves from one location to another. Filter. A device which transmits a specific frequency and stops all other frequencies. Firewall. A security product that employs a combination of hardware and software to prevent u...

  • Page 139

    133 hypertext markup language (html). The computer language used to create hypertext documents, allowing connections from one document or internet page to numerous others. Html is the primary language used to create pages on the world wide web. Hypertext transfer protocol (http). The transport proto...

  • Page 140

    134 isdn. See integrated services digital network. Iso. See international organization of standardization. Isp. See internet service provider. Itu. See international telecommunication union. Itu - t. See international telecommunication union/telecommunication standardization sector. Ixc. See interex...

  • Page 141

    135 m mac address. See media access control address. Mbps. Megabits per second. Media access control address. A hardware address that has been embedded into the network interface card (nic) by its vendor to uniquely identify each node, or point of connection, of a network. Megabit. One million bits....

  • Page 142

    136 network service provider (nsp). A high-level internet provider that offers high-speed backbone services. Network telephone adapter. A class of electronic device that transmits and receives telephone conversation digitally through some types of packet network. One or more telephones are connected...

  • Page 143

    137 pop. See point of presence. Pots. See plain old telephone service. Pots splitter. A device that uses filters to separate voice from data signals when they are to be carried on the same phone line, required for several types of dsl service. Powerline networking. A type of local networking that us...

  • Page 144

    138 s scsi. See small computer system interface. Small computer system interface (scsi). A type of interface between computers and peripherals that allows faster communication than most other interface standards, often used to connect pcs to external disk drives. Splitter. 1. For networking applicat...

  • Page 145

    139 u udp. See user datagram protocol. Uniform resource locator (url). A text-based address used to identify specific resources on the internet, such as web pages. Urls are arranged in a hierarchical form that specifies the name of the server on which a resource is located (such as www.Bt.Com) and t...

  • Page 146

    140 numeric 802.3. An ieee specification for cdma/cd based ethernet networks. 802.11. A family of ieee specifications for 1 and 2 megabits per second (mbps) wireless local area networks (lans) 802.11b. An ieee specification for 5.5 or 11 megabits per second (mbps) wireless local area networks (lans).

  • Page 147

    141 regulatory information declaration of conformance with european community directive 1999/5/ec this product is intended for use within the uk for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the radio equipment...

  • Page 148

    5100-000148-000 rev b.