3Com Business Telephone Quick Reference Manual
Put a Call on Hold
While you are on a call, press Hold. The indicator light beside
a line on hold blinks slowly. To return to the call, press the line
button where the call is being held.
Transfer a Call
1. While you are on a call, press Transfer.
2. When you hear the dial tone, dial the number to which
you want to transfer the call.
3. As soon as you hear ringing, press Transfer
(for a blind transfer), or wait until the recipient answers,
announce the call, press Transfer, and then hang up.
Make a Conference Call
1. Place or receive a call. Two parties are now on the call.
2. While you are on the first call, press Conference.
3. Listen for the dial tone. Dial the third party, wait for
that party to answer, and press Conference again to
complete the three-party conference call.
4. Optionally, repeat steps 2 and 3 to add a fourth party.
At least one party must be internal. The conference ends
when the last internal party hangs up.
To place your part of a conference call on hold, press
Hold. The other parties can talk to each other, but they
cannot hear you. (Music on Hold is not played.)
To transfer a conference call, see Transfer a Call.
To drop the last person whom you added to the
conference (for instance, if the called party’s telephone
is answered by someone else), press Feature + 431.
Adjust the Volume
Handset — Lift the handset, listen to the dial tone,
and repeatedly press the louder or softer volume
button.
Speaker — Press Speaker, listen to the dial tone or your
caller’s voice, and repeatedly press the louder or softer
volume button.
Ringer — While the telephone is ringing, repeatedly
press the louder or softer volume button.
Mute a Call
While you are on a call, press Mute (2102) or
(3102).
The indicator light is lit and you can hear the caller, but the
caller cannot hear you. To return to the call, press the mute
button again.
Set Internal Calls to Activate the Speaker
Press Handsfree (2102) or
(3102). The indicator light is
lit. Whenever an internal call arrives, a tone sounds and the
speakerphone is activated. To turn this feature off, press
Handsfree or
again.
Create Customized Labels for Your Telephone
Log in to NBX NetSet > Speed Dials > Telephone Labels.
Set or Change Your Speed Dials, Call Coverage
Point, Call Pickup, and Phone Lock
See the NBX Telephone Guide or NBX NetSet
™
User Help.
Forward Incoming Calls to Your Voice Mail
(Calls ring once and go to your call coverage point.)
Press the FWD MAIL button (2102) or
(3102). The
indicator light comes on; all incoming calls ring once and are
forwarded to your call coverage point. To turn it off, press
FWD MAIL or
again.
Switch Your Telephone to Do Not Disturb
(Calls go immediately to your call coverage point.)
Pick up the handset and press Feature + 446.All calls go
directly to your call coverage point without ringing on your
telephone. The display indicates that the feature is active.
To turn the feature off, pick up the handset and press
Feature + 446 again.
Park a Call
1. While you are on a call, press the Call Park Access
button, or if Call Park is not assigned to an Access button,
press Feature + 444.
2. Dial one of the extensions reserved for Call Park.
Ask your administrator if your system has a different
range of Call Park extensions.
The call is parked until someone retrieves it, the caller
hangs up, or the Call Park timer expires.
If the extension you chose is busy or the Call Park timer
expires, the call returns to your telephone. Press Call Park
or Feature + 444 again and try another extension.
Retrieve a Parked Call
Dial the Call Park extension where the call was parked.
Dial from the Telephone Display Panel
1. Pick up the handset.
2. Press the up or down scroll button to view the menu: Call
Logs (Missed Calls, Answered Calls, Dialed Calls),
Directory, Personal Speed Dials, or System Speed Dials.
3. Press one of the three buttons below the display:
Slct — To select the list that you want to see.
Back —To return to the previous menu.
Exit — To leave the display panel menus.
4. Repeat steps 3 and 4 until you see the name or number
that you want. Then press Slct to dial the number.
NBX 100
SuperStack 3 NBX
601–609
6000–6099
NBX
®
Business Telephone
Quick Reference Guide
qrefbus-EN
02-2004