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3Com OfficeConnect 3CR414492 Getting Started Manual

Manual is about: 3Com OfficeConnect 3CR414492: User Guide

Summary of OfficeConnect 3CR414492

  • Page 1

    Http://www.3com.Com/ officeconnect ® remote 812 adsl router getting started guide release 2.0 part no. 10043336 aa published march 2001.

  • Page 2

    Ii 3com corporation 5400 bayfront plaza santa clara, california 95052-8145 copyright ©2001 3com corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) witho...

  • Page 3: Able

    Iii t able of c ontents a bout t his g uide introduction 1 conventions 2 1 g etting s tarted introduction 1-1 what’s in the package? 1-1 what can the ocr 812 do? 1-2 what are the features of this product? 1-2 supernat 1-5 virtual private networks 1-5 tunneling protocols 1-5 encryption protocols 1-6 ...

  • Page 4

    Iv to install the officeconnect remote 812 software 2-7 installing microsoft internet explorer 2-7 installing adobe acrobat 2-8 installing instant update 2-9 to install instant update 2-9 configuring the officeconnect remote 812 manager 2-9 configuring in bridge only mode 2-9 changing the login name...

  • Page 5: Dhcp C

    V a c onfiguring y our w orkstation to b e a dhcp c lient workstation configuration using dhcp smart mode a-1 b s afety information important safety information b-2 wichtige sicherheitsinformationen b-3 important notice de securite b-4 medidas de seguridad importantes b-6 informazioni importanti per...

  • Page 6

    Vi.

  • Page 7: Bout

    A bout t his g uide introduction the guide describes the features, installation, and initial configuration of the officeconnect ® remote 812 adsl router (ocr 812). The guide is intended for both first-time and experienced computer network users who want to install and use the ocr 812. With your new ...

  • Page 8: Conventions

    Ii a bout t his g uide you can also learn about other 3com products by going to the following web site location: http://www.3com.Com/ conventions table 0-1 and table 0-2 list conventions that are used throughout this guide. Table 0-1 notice icons notice type description note information that describ...

  • Page 9: Etting

    1 g etting s tarted introduction this chapter provides instructions for pre-installation of the ocr 812. What’s in the package? What can the ocr 812 do? What are the features of this product? Ocr 812 boot modes what’s in the package? Before you install the ocr 812, check the contents of the box agai...

  • Page 10: What Can The Ocr 812 Do?

    1-2 c hapter 1: g etting s tarted microsoft internet explorer version 5.5 in english, spanish, and korean. Officeconnect remote 812 manager web-based help files, the instant update install program, and the ip wizard. Note:the instant update install program and the ip wizard are operational only for ...

  • Page 11

    What are the features of this product? 1-3 table 1-1 ocr 812 features ocr 812 features feature description super network address translation (supernat) uses network address translation (nat) and port address translation (pat) intelligently together to send packets over the network, and translates pu...

  • Page 12

    1-4 c hapter 1: g etting s tarted generic routing encapsulation (gre) a proposed internet protocol transported within other tunneling protocols in a vpn. Adsl wan interface port contains one port that connects to the wide area network (wan). Asynchronous transfer mode (atm) a network technology that...

  • Page 13

    What are the features of this product? 1-5 the following are new features for the current release: supernat supernat is an address translation protocol that is activated when data packets arrive destined for a public address that matches both nat and pat rules. Supernat first tries to use nat addres...

  • Page 14

    1-6 c hapter 1: g etting s tarted supported. No additional configuration of the ocr 812 is required to support gre. Encryption protocols microsoft point-to-point encryption (mppe) encrypts data in pptp vpn connections. Mppe provides privacy to a tunnel. When you use mppe and pptp together, a vpn is ...

  • Page 15

    Ocr 812 boot mode options 1-7 setting dhcp smart mode you can use the dhcp smart mode if: you plan on using private addresses on the lan (such as, your service provider has provided you with only 1 public ip address) you plan on using the server for the ocr 812 dhcp the ocr 812 will automatically st...

  • Page 16

    1-8 c hapter 1: g etting s tarted a remote site profile named “bridge” is set up to bridge all traffic with rfc 1483 encapsulation on the specified vpi/vci. Spanning tree disabled administrative login profile: user name: root and password:!Root setting unconfigured mode use this versatile mode if yo...

  • Page 17

    Ocr 812 boot mode options 1-9 configuration option on the configuration web page and select the remote site add configuration web page or use the cli commands. See the online user’s guide for more information..

  • Page 18

    1-10 c hapter 1: g etting s tarted.

  • Page 19: Nstalling

    2 i nstalling the o ffice c onnect r emote 812 adsl r outer introduction in this release of the ocr 812, we have provided an installation map and install cd to help you set up and install your unit, get started, and use the ocr 812 successfully. This chapter is organized in the following sections: i...

  • Page 20

    2-2 c hapter 2: i nstalling the o ffice c onnect r emote 812 adsl r outer ocr 812 in unconfigured mode and thus need to use the command line interface (cli) to configure your router. The db-9 terminal port connects the ocr 812 to your console. Then you would use a terminal emulator program to access...

  • Page 21

    Configuring the officeconnect remote 812 hardware 2-3 adsl modem port — an rj-11 line port connects your ocr 812 to the telephone company wall jack. An rj-11 modem cable is provided. Configuring the officeconnect remote 812 hardware to configure the officeconnect remote 812 hardware, follow these st...

  • Page 22

    2-4 c hapter 2: i nstalling the o ffice c onnect r emote 812 adsl r outer use port 1 to connect to another hub with the mdi/x button pressed in. You can then connect the other workstations to the other hub. Connect to an ethernet hub — press the mdi/x button in on the back panel and plug the 10base-...

  • Page 23

    Configuring the workstation and selecting a mode 2-5 if an led is not operating properly, consult the officeconnect remote 812 online user’s guideand refer to the section on troubleshooting. Note: if the adsl led is off, there may be a problem with the adsl cable or line. However, you can continue s...

  • Page 24

    2-6 c hapter 2: i nstalling the o ffice c onnect r emote 812 adsl r outer using the unconfigured mode when the ocr 812 is not configured with an ip address on the lan, you must use the remote 812 ip configuration wizard program, which is included on your cd. When you select the first button on the c...

  • Page 25

    Installing the officeconnect remote 812 software 2-7 prerequisites if you are a windows user, you must have adobe acrobat reader installed to view this getting started guide as well as the pdf-formatted cli users guide included on this cd. If you are a macintosh or unix-based user, refer to the cli ...

  • Page 26

    2-8 c hapter 2: i nstalling the o ffice c onnect r emote 812 adsl r outer the web-based officeconnect remote 812 manager for configuring your ocr 812. Microsoft internet explorer 5.5 is located on the cd in english, spanish, and korean. You can install ie directly from the location of the ie5setup.E...

  • Page 27

    Configuring the officeconnect remote 812 manager 2-9 installing instant update you may optionally choose to install the 3com instant update utility. Instant update periodically checks the 3com web site for a new release of the ocr 812 code. When a new release of the code is found, instant update cop...

  • Page 28

    2-10 c hapter 2: i nstalling the o ffice c onnect r emote 812 adsl r outer configuring in dhcp smart mode windows users have the assistance of the remote 812 ip configuration wizard. Configuring in unconfigured mode windows users have the assistance of the remote 812 ip configuration wizard, as in d...

  • Page 29

    Starting the officeconnect remote 812 manager 2-11 parity: none flow control: xon/xoff 3 then run quick setup and then quickvc. Starting the officeconnect remote 812 manager 1 when your web browser opens, go to the ocr 812 “home page.” enter the unit’s lan ip address. If dhcp smart mode is in use, e...

  • Page 30

    2-12 c hapter 2: i nstalling the o ffice c onnect r emote 812 adsl r outer note: if you do not see this page, refer to the section on troubleshooting in the online user’s guide (install from your cd). Configuration using the remote 812 ip configuration wizard when you first connect to the remote 812...

  • Page 31

    Starting the officeconnect remote 812 manager 2-13 network service your service provider should provide you with the type of network service to configure for your wan connection. The ocr 812 supports the following network services: ppp — the point to point protocol is a wan interface protocol betwee...

  • Page 32

    Port address translation this feature (pat) enables many workstations on the lan to share a single public address when accessing information over a public network (internet). Enable this feature if you have a single user account with your isp and disable it if you have been provided public ip addres...

  • Page 33

    Resetting the configuration of your router 2-15 resetting the configuration of your router to reset your unit and select a different boot option: 1 unplug the power cable from your ocr 812. 2 set the appropriate dip switch. For more information, see table 1-2 dip switch settings in chapter 1. 3 plug...

  • Page 34

    2-16 c hapter 2: i nstalling the o ffice c onnect r emote 812 adsl r outer.

  • Page 35: Esting

    3 t esting the c onfiguration introduction this chapter contains information on testing the configuration. General testing ip testing advanced troubleshooting general testing after configuring the ocr 812 for remote site connection(s), follow these steps to test the connections. Step 1: check interf...

  • Page 36

    3-2 c hapter 3: t esting the c onfiguration step 2: check network status 1 check that all lan and wan networks are up. From the officeconnect remote 812 manager “home page,” select monitor > networks > network status. You should see one active network for each of the lan protocols configured (ip, ip...

  • Page 37: Ip Testing

    Ip testing 3-3 ip testing use a ping command to make sure the ocr 812 can reach the remote router. You can ping by using one of the following methods: using the ping command from the officeconnect remote 812 manager tests the connection from the ocr 812 to the network. The ms-dos ping command checks...

  • Page 38

    3-4 c hapter 3: t esting the c onfiguration problem. If the network is a static entry in the routing table, it may have been entered incorrectly. Ping: timeout waiting for reply from address>. The host network is probably reachable but there is no answer from this ip address. There are a couple of p...

  • Page 39: Advanced Troubleshooting

    Advanced troubleshooting 3-5 request timed out. Request timed out. Request timed out. Request timed out. An example script of a successful ping is: c:\ping 10.0.0.12 pinging 10.0.0.12 with 32 bytes of data: reply from 10.0.0.12 bytes=32 time=140ms ttl=240 reply from 10.0.0.12 bytes=32 time=147ms ttl...

  • Page 40

    3-6 c hapter 3: t esting the c onfiguration troubleshooting tools power problems lan connection problems remote 812 manager connection problems wan connection problems general network connection problems ip network connection problems ipx network connection problems bridge connection problems upgrad...

  • Page 41: Onfiguring

    A c onfiguring y our w orkstation to b e a dhcp c lient workstation configuration using dhcp smart mode if you have chosen dhcp smart mode, you need to configure some parameters on your workstation. Set up the workstations on the ocr 812 lan to automatically obtain their ip address. This is the defa...

  • Page 42

    A-2 a ppendix a: c onfiguring y our w orkstation to b e a dhcp c lient 3 select the ip address tab. 4 click obtain an ip address automatically. This causes the workstation to request an ip address from the ocr 812. 5 select the dns configuration tab..

  • Page 43

    Workstation configuration using dhcp smart mode a-3 note: do not remove the host name in the host box. 6 remove any dns servers listed after the dns server search order field. 7 accept all of the networking changes, reboot your workstation, and then proceed to the section installing the officeconnec...

  • Page 45: Afety

    B s afety information when using the unit, observe the following safety information: retain this getting started guide for later use and pass it on to subsequent owners/managers of the unit. The power adapter supplied with the unit is fitted with a molded plug for connection to a standard electrical...

  • Page 46

    B-2 a ppendix b: s afety information ensure nothing rests on the unit’s system cables and that the cables are not located where they can be stepped on and cause damage to the unit. Keep the unit away from radiators and heat sources. Allow 25 mm (1 inch) around the unit or stack to provide adequate a...

  • Page 47

    B-3 disconnect the power adapter before moving the unit. Power can only be disconnected from the unit by removing the power adapter from the unit or from the socket outlet. Only connect apparatus complying with the relevant interface requirements to the ports on this unit. The safety status of the p...

  • Page 48

    B-4 a ppendix b: s afety information entsprechenden abschnitt am ende dieses handbuchs) nicht verletzen. Trennen sie den netzadapter von der stromversorgung, bevor sie die einheit bewegen. Die einheit kann nur von der stromversorgung getrennt werden, indem sie die verbindung des netzadapters entwede...

  • Page 49

    B-5 veuillez lire les informations suivantes attentivement avant l'installation de l'appareil. Soyez très prudents pendant toute la durée de l'installation et du déplacement de l'appareil. Placez l'appareil près d'une prise murale qui doit rester accessible à tout instant. Utilisez l'adaptateur élec...

  • Page 50

    B-6 a ppendix b: s afety information avertissement: ports de données rj45 à paires torsadées. Il s'agit de prises de données rj45 blindées. Elles ne peuvent être utilisées comme prises de téléphone. Elles ne doivent recevoir que les connecteurs de données rj45. Medidas de seguridad importantes adver...

  • Page 51

    B-7 si las unidades que posee son apilables, acople las que sean similares entre sí. Serviceconnect: la conexión de tierra debe centrarse con respecto a la base del bastidor de serviceconnect 2000. Advertencia: puertos de datos de par trenzado rj45. Son enchufes blindados rj45 a los que sólo deben a...

  • Page 52

    B-8 a ppendix b: s afety information all'interno dell'unità non vi sono fusibili sostituibili dall'utente o parti la cui manutenzione può essere effettuata dall'utente. Se si verifica un problema che non si è in grado di risolvere seguendo le istruzioni per la risoluzione dei problemi riportate nel ...

  • Page 53: Pecifications

    C s pecifications introduction this appendix features the specifications for the ocr 812. General specifications power requirements 10 watts maximum temperature requirements 0 - 50 degrees c (operating) -35 to +70 degrees c (shipping and storage) humidity requirements 0-95% non-condensing (operating...

  • Page 54

    C-2 a ppendix c: s pecifications adsl interface (one rj-11 jack) pin 1 — (not loaded) pin 2 — (not used) pin 3 — ring pin 4 — tip pin 5 — (not used) pin 6 — (not loaded) lan interface (four rj-45 jacks) pin 1 — transmit data + pin 2 — transmit data - pin 3 — receive data + pin 4 — nc pin 5 — nc pin ...

  • Page 55: Ndex

    Iii i ndex a about this guide 1, b-8 adobe acrobat reader installing 2-8 adsl modem port 2-3 advanced troubleshooting 3-5 assigning an ip address 2-10 b boot mode options ansi mode 1-6 bridge mode 1-6 dhcp smart mode 1-6 multimode 1-6 setting 1-6 unconfigured mode 1-6 boot option, selecting 2-3 brid...

  • Page 56

    Iv connecting console cable 2-4 ethernet hub 2-4 workstation 2-3 console cable, connecting 2-4 console port 2-1 conventions notice icons, about this guide 2 text, about this guide 2 d default bridge mode configuring 2-5 default bridge mode, workstation configuration using a-1 definition of product o...

  • Page 57

    V i installing adobe acrobat reader 2-8 button selection 2-7 hardware 2-1 instant update 2-9 microsoft internet explorer 2-7 prerequisites 2-7 instant update installing 2-9 interface status, checking 3-1 ip testing 3-3 ipx testing 3-5 j jacks c-1 l led operation 2-4 led operation, table 2-4 local la...

  • Page 58

    Vi officeconnect remote 812 manager 2-1 configuring 2-9 officeconnect remote 812 manager ping 3-3 p package contents hardware and cd-rom 1-1 phone line, connecting 2-3 ping response 3-3 port address translation (pat) sharing public addresses 2-14 power requirements c-1 power, connecting 2-3 product ...

  • Page 59

    Vii v virtual connection identifier (vci) setting values 2-13 virtual path identifier (vpi) setting values 2-13 virtual private network definition 1-5 w web browser logging in 2-11 wizard, using to configure 2-10 workstation configuration a-1 workstation, connecting to 2-3.

  • Page 60

    Viii.

  • Page 61: Fcc D

    Fcc d eclaration of c onformity we declare under our sole responsibility that the model: 0900 description: 3com officeconnect remote 812 adsl router to which this declaration relates, is in conformity with the following standards or other normative documents: ansi c63.4-1992 methods of measurement f...

  • Page 62

    Caution: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment ___________________________________________________________________________ ul/c ul listing: this information technology equipment is ul and cul ...

  • Page 63

    Centre de guarantie et de service apresvente: keating technologies 25 royal crest court, suite 200 markham, ont l3r 9x4 international declaration of conformity electromagnetic compatibility this equipment was tested and found to conform to the council directive 89/336/eec for electromagnetic compati...

  • Page 65

    3c om c orporation l imited w arranty this warranty applies to customers located in the united states, australia, canada (except quebec), ireland, new zealand, u.K., and other english language countries, and countries for which a translation into the local language is not provided. H ardware 3com wa...

  • Page 66

    Appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to 3com until the returned item is received by 3com. The repaired or replaced item will be shipped to custome...