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  5. Getting Started Manual

3Com SuperStack II Switch 9300 Getting Started Manual

Summary of SuperStack II Switch 9300

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    ® http://www.3com.Com/ superstack ® ii switch 9300 getting started guide part no. 10012935 published august 1999.

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    3com corporation ■ 5400 bayfront plaza ■ santa clara, california ■ 95052-8145 copyright © 1999, 3com corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) ...

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    Emc directive compliance this equipment was tested and found to conform to the council directive 89/336/eec for electromagnetic compatibility. Conformity with this directive is based upon compliance with the following harmonized standards: en 55022 limits and methods of measurement of radio interfer...

  • Page 5: Ontents

    C ontents a bout t his g uide finding specific information in this guide 7 conventions 8 superstack ii switch 9300 documentation 9 paper documents 9 documents and help on cd-rom 10 related publications 10 documentation comments 11 year 2000 compliance 11 1 s ystem and s etup o verview switch 9300 in...

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    Power-up diagnostics 32 system diagnostics 33 power led activity 33 fault led activity 33 ethernet port diagnostics 33 packet led activity 33 status led activity 33 system checks 34 next step: software configuration 34 5 q uick s etup for m anagement a ccess about switch 9300 system management 35 ho...

  • Page 7: Bout

    A bout t his g uide introduction this guideprovides all the information that you need to set up your superstack ® ii switch 9300 system and get it operating in your network. This guide provides an overview of your system and step-by-step procedures for planning your configuration, installing your sy...

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    8 a bout t his g uide conventions table 1 and table 2 list conventions that are used throughout this guide. Troubleshooting hardware and software problems “diagnosing problems” on page 39 complying with environmental and compliance specifications appendix a: system specifications checking your site ...

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    Superstack ii switch 9300 documentation 9 superstack ii switch 9300 documentation the following documents comprise the superstack ii switch 9300 documentation set. Documents are shipped with your system in one of two forms: ■ paper documents the paper documents that are shipped with your system and ...

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    10 a bout t his g uide these documents are shipped with optional components: ■ superstack ii switch advanced rps user guide how to install the advanced redundant power system type 2 (rps) and how to use it to provide redundant and resilient power supplies for the switch 9300. ■ superstack ii switch ...

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    Documentation comments 11 documentation comments your suggestions are very important to us. They help us make our documentation more useful to you. Please send e-mail comments about this guide to: sdtechpubs_comments@ne.3com.Com please include this information when commenting: ■ document title ■ doc...

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    12 a bout t his g uide.

  • Page 13: Ystem

    1 s ystem and s etup o verview this chapter contains: ■ an overview of the superstack ® ii switch 9300 and how it provides solutions for your network ■ a description of the major features and components of the system ■ a network configuration example switch 9300 intelligent switch the superstack ii ...

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    14 c hapter 1: s ystem and s etup o verview ■ manageability the switch 9300 provides full support for vlans and rmon version 1, as well as a roving analysis port through snmp management. Switch 9300 system management switch 9300 systems include integrated management to provide fault tolerance and ma...

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    System overview — front panel of the sx and lx models (sx shown) 15 system overview — front panel of the sx and lx models (sx shown) figure 1 front panel of the superstack ii switch 9300 sx and lx models (sx shown) green = enabled, link ok flashing green = disabled, link ok off = link fail status 10...

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    16 c hapter 1: s ystem and s etup o verview system overview — front panel of the sx/lx model figure 2 front panel of the superstack ii switch 9300 sx/lx model green = enabled, link ok flashing green = disabled, link ok off = link fail 1000base-sx ports status 1000 base - lx super stack ii switch 930...

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    System overview — back panel of all models 17 system overview — back panel of all models figure 3 back panel of the superstack ii switch 9300 power receptacle rps connector connects to the redundant power system.

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    18 c hapter 1: s ystem and s etup o verview system overview — sample switch 9300 application figure 4 centralizing a data center with the superstack ii switch 9300 superstack ® ii switch 9300 dedicated 1000 mb bandwidth to each server switched 100 mb desktop systems superstack ® ii switch 3900s gree...

  • Page 19: Nstalling

    2 i nstalling the s ystem this chapter describes how to install your superstack ® ii switch 9300 on a table top, in a free-standing stack with other superstack ii products, or in a distribution rack. See appendix b for site requirements and safety codes. ■ to install the switch 9300 system on a tabl...

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    20 c hapter 2: i nstalling the s ystem installing the system on a table top or in a free-standing stack to install the switch 9300 system on a table top or in a free-standing stack, follow these instructions: 1 see appendix b for site requirements. 2 turn the system on its side. 3 remove the protect...

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    Installing the system in a distribution rack 21 installing the system in a distribution rack you can mount the switch 9300 system into a 48.26 mm (19-in.) distribution rack. This section describes how to prepare the system and distribution rack for installation and how to mount the system in the rac...

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    22 c hapter 2: i nstalling the s ystem to find the top of the pattern, locate the midpoint between any two holes that are spaced 1 / 2 inch apart. Figure 7 shows the universal mounting hole pattern. Figure 7 universal mounting hole pattern 4 determine which holes to use to mount your system. Two swi...

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    Installing the system in a distribution rack 23 mounting the system in a distribution rack to mount the system into a distribution rack: 1 carefully lift the system into place and align the appropriate holes in the mounting brackets with the designated holes in the distribution rack. Figure 9 aligni...

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    24 c hapter 2: i nstalling the s ystem.

  • Page 25: Abling

    3 c abling s witch 9300 p orts this chapter describes how to cable your superstack ® ii switch 9300 system for connection to the network. It gives an overview of module cabling and describes how to cable: ■ gigabit ethernet ports ■ console port ■ out-of-band management port when all your gigabit eth...

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    26 c hapter 3: c abling s witch 9300 p orts gigabit ethernet ports this section contains information on how to cable sc connectors to 1000base-sx and 1000base-lx ports. Caution: you may not want to connect the network cables before you power on the system (chapter 4) if you need to configure trunks,...

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    Gigabit ethernet ports 27 cabling 1000base-sx and 1000base-lx (sc) ports use this section when you cable either version of the 1000base ports. Follow these guidelines when cabling sc connectors: ■ verify that the length of the fiber cable from the system to any attached device does not exceed the di...

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    28 c hapter 3: c abling s witch 9300 p orts cabling the console port the console port provides access for either local or remote administration. For local administration of the switch 9300, the console port provides an rs-232 connection to a local terminal or workstation that runs a terminal emulati...

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    Console port pin assignments 29 console port pin assignments table 4 shows the console port pin assignments. Cabling the out-of-band management port you can use the 10base-tx port on the switch 9300 to manage your network out-of-band. Out-of-band management lets you diagnose network problems easily ...

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    30 c hapter 3: c abling s witch 9300 p orts.

  • Page 31: Ystem

    4 s ystem p ower u p this chapter describes: ■ “power options” for the superstack ® ii switch 9300 ■ “power up” instructions for the switch 9300 system ■ “power-up diagnostics” ■ “system checks” after power up for information on troubleshooting the system during power up, see chapter 6. Power option...

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    32 c hapter 4: s ystem p ower u p power up this section provides instructions on how to power up your system. See chapter 3 and chapter 5 for information about cabling and configuring the console port. To view error messages while the system runs power-up diagnostics, connect a terminal, a workstati...

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    Power-up diagnostics 33 system diagnostics this section describes the leds that provide information about the system as a whole. Power led activity ■ green — the system is powered on; the system is running or has run diagnostics. ■ no light — the system has no power; no diagnostics are running. Faul...

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    34 c hapter 4: s ystem p ower u p system checks after the system has successfully completed the power-up diagnostics, check the items in table 5 to verify that the system is operating correctly. If you discover abnormal conditions, see chapter 6. Next step: software configuration your switch 9300 sy...

  • Page 35: Uick

    5 q uick s etup for m anagement a ccess this chapter provides easy instructions for configuring the superstack ® ii switch 9300 system for management access. After you decide how you want to manage your system, follow the configuration instructions for your preferred type of management access. About...

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    36 c hapter 5: q uick s etup for m anagement a ccess terminal connection direct access through the console port is often preferred because it allows you to monitor the system during system boots. A macintosh or pc attachment can use any terminal emulation program for connecting to the console port. ...

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    Initial management access 37 initial management access the first time that you access your system, you connect through the console port using a terminal. These are the default settings for this port: 9600 baud, 8 bits, 1 stop bit, no parity. When you first access the administration console using the...

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    38 c hapter 5: q uick s etup for m anagement a ccess configuring the ip interface these instructions include information on how to define an ip interface through which you can manage your switch 9300 system. An ip interface contains the following parameters: ■ ip address — this address, which is spe...

  • Page 39: Roubleshooting

    6 t roubleshooting the s ystem this chapter explains how to troubleshoot certain problems with the superstack ® ii switch 9300 system. It covers: ■ getting additional help ■ diagnosing problems ■ cleaning dirty fiber optic ports and connectors getting additional help if you experience system problem...

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    40 c hapter 6: t roubleshooting the s ystem table 7 troubleshooting power failures symptom possible sources of the problem steps to take system does not power up. ■ system is not receiving power. ■ power supply malfunctioned. 1 verify that the building’s power outlet has power. 2 check that the powe...

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    Diagnosing problems 41 table 9 troubleshooting abnormal portled activity led status possible sources of the problem steps to take pckt led does not light. Software error check the administration console display. Stat led does not light. System does not recognize a connection to the port. ■ cable is ...

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    42 c hapter 6: t roubleshooting the s ystem cleaning dirty fiber optic ports and connectors fiber optic transceivers are sensitive optical devices. Handle them carefully. If dirt collects on a fiber optic lens, the associated led may not light. You may also notice degradation in port performance, in...

  • Page 43: Ystem

    A s ystem s pecifications table 10 system specifications for the superstack ii switch 9300 specifications physical dimensions 6.5 cm (h) x 44 cm (w) x 30.5 cm (d) 2.59 in. (h) x 17.32 in. (w) x 12.00 in. (d) weight: 4.1 kg (12 lbs) environmental requirements operating temperature 0 to 50 °c (32 to 1...

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    44 a ppendix a: s ystem s pecifications table 11 standards supported by the switch 9300 standard type rfc supported snmp ■ snmp protocol (rfc 1157) ■ mib ii (rfc 1213) ■ ethernet mib (rfc 1284) ■ bridge mib (rfc 1286) software installation ■ tftp (rfc 959) terminal emulation ■ telnet (rfc 854) ■ rlo...

  • Page 45: Ite

    B s ite r equirements and s afety c odes you took careful steps to plan and prepare your site for new or additional superstack ® ii switch 9300 stackable switch systems. For your reference, this appendix summarizes the criteria that your site should meet for the switch 9300 to operate safely and eff...

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    46 a ppendix b: s ite r equirements and s afety c odes ■ be sure that each wiring closet has a suitable ground. Ground all metal racks, enclosures, boxes, and raceways in the closet. ■ use ac power, 15-ampere service receptacles, type n5/15 or nema 5-15r for 120 vac, and the other system specificati...

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    Distribution rack requirements 47 figure 14 recommended service access mechanical requirements for the rack verify that your racks comply with the standards and requirements in your cabling system plan and conform to these conventional standards: ■ in the united states, comply with eia standard rs-3...

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    48 a ppendix b: s ite r equirements and s afety c odes figure 15 recommended rack styles building and electrical codes follow all appropriate building codes and authorities on electrical codes when planning your site and installing your cable for the switch 9300 system. Specific building and electri...

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    Building and electrical codes 49 u.S. Electrical codes authorities on electrical codes: ■ national electrical code (nec) classification — a recognized authority on safe electrical wiring. U.S. Federal, state, and local governments use nec standards to establish their own laws, ordinances, and codes ...

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    50 a ppendix b: s ite r equirements and s afety c odes.

  • Page 51: Echnical

    C t echnical s upport 3com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the most recent information, 3com recommends that you access the 3com ...

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    52 a ppendix c: t echnical s upport 3com ftp site download drivers, patches, software, and mibs across the internet from the 3com public ftp site. This service is available 24 hours a day, 7 days a week. To connect to the 3com ftp site, enter the following information into your ftp client: ■ hostnam...

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    Support from your network supplier 53 support from your network supplier if you require additional assistance, contact your network supplier. Many suppliers are authorized 3com service partners who are qualified to provide a variety of services, including network planning, installation, hardware mai...

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    54 a ppendix c: t echnical s upport here is a list of worldwide technical telephone support numbers: country telephone number asia pacific rim australia hong kong india indonesia japan malaysia new zealand pakistan philippines p.R. Of china 1 800 678 515 800 933 486 +61 2 9937 5085 001 800 61 009 00...

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    Returning products for repair 55 returning products for repair before you send a product directly to 3com for repair, you must first obtain an authorization number. Products sent to 3com without authorization numbers will be returned to the sender unopened, at the sender’s expense. To obtain an auth...

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    56 a ppendix c: t echnical s upport.

  • Page 57: Ndex

    I ndex numbers 1000base-lx ports 25 cabling 26, 27 1000base-sx ports 25 cabling 27 10base-tx port 29 3com bulletin board service (3com bbs) 52 3com facts 52 3com url 51 a ac components redundant power system 31 uninterruptible power system 31 administration console accessing 37 configuring ip addres...

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    58 i ndex h humidity specifications 43, 46 i icbo (building code) 48 iec standard 297 47 installation distribution rack 20 free-standing stack 20 table-top 20 integrated management 14 interface parameters (ip) 38 ip address 38 and switch 3900 management 35 quick configuration 38 l leds abnormal acti...

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    I ndex 59 switch 3900 management 35 switch 9300 cabling 25 description 13 distribution rack installation 21 to 23 installing 19 to 23 power options 31 table-top installation 20 switch 9300 documentation 9 system turning on 32 system cooling 46 t table-top installation 20 technical support 3com url 5...

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    60 i ndex.

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    3com corporation l imited w arranty superstack ® ii switch 9300 h ardware 3com warrants to the end user (“customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for one (1) year from the date of purchase from 3com or its authorized...

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    Dead- or defective-on-arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase, and this is verified by 3com, it will be consider...