Summary of TRGpro

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    Handbook for the trgpro ™ handheld computer.

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    Page ii copyright copyright © 1998 3com corporation or its subsidiaries. Palm computing, palm mo- dem, graffiti, and hotsync are registered trademarks, and palm os, the palm comput- ing platform logo, and the hotsync logo are trademarks of palm computing, inc., or its subsidiaries. Copyright © 1999 ...

  • Page 3: Contents

    Contents page iii contents contents: about this book: chapter 1: introduction to your trgpro™ handheld computer ......................... 3 getting to know your handheld computer....................................... 3 what is a trgpro handheld computer? ........................................ 3 s...

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    Page iv chapter 3: managing your applications............................................................... 39 using the applications launcher.................................................... 39 selecting applications..................................................................... 39 switch...

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    Contents page v memo pad 99 calculator 102 expense 104 chapter 5: communicating using your handheld computer ............................115 managing desktop e-mail away from your desk......................... 115 setting up mail on the desktop ................................................... 116...

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    Page vi returning to cradle hotsync operations................................... 159 frequently asked questions about ir hotsync operations .... 160 using file link ................................................................................. 161 creating a user profile............................

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    Contents page vii compactflash (cf) cards ............................................................... 197 recommended cf cards ............................................................. 198 trgpro examples ......................................................................... 198 cf memory...

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    Page viii.

  • Page 9: About This Book

    About this book page 1 about this book welcome to the trgpro™ handheld computer. This handbook is designed to help you get up and running quickly. It describes all you need to know about how to use your handheld computer and the applications that come with it. It walks you through: ■ locating all th...

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    Page 2.

  • Page 11: Chapter 1

    Chapter 1 page 3 chapter 1 introduction to your trgpro ™ handheld computer this chapter introduces some of the basic concepts of your handheld computer, including its physical buttons and controls. It explains how to use your handheld computer for the first time, and how to use hotsync ® technology ...

  • Page 12: System Requirements

    Page 4 introduction to your trgpro™ handheld computer system requirements to install and operate palm desktop software, your computer system must meet the following requirements: minimum requirements ■ windows 2000, windows 98, windows 95, or windows nt 4.0 ■ ibm-compatible 486 computer or higher ■ ...

  • Page 13: Trgpro Components

    Chapter 1 page 5 trgpro components locating front panel controls trgpro screen displays the applications and information stored in your trgpro handheld computer. It is touch- sensitive and responds to the stylus. Graffiti ® writing area the area where you write letters and numbers using the graffiti...

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    Page 6 introduction to your trgpro™ handheld computer using the backlight if you have difficulty seeing the information on your handheld computer, you can use the backlight to illuminate your screen. To activate the backlight: ■ press the power button and hold it down for about two seconds. Release ...

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    Chapter 1 page 7 protective flip cover the cover protects the trgpro handheld computer screen when it is not in use and helps reduce glare while you use your handheld computer. You can open the cover so that it is at an angle, open it fully, or remove it altogether by pulling the cover out of the ho...

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    Page 8 introduction to your trgpro™ handheld computer locating back panel components stylus slides in and out of the slot in the back panel of the handheld computer. To use the stylus, remove it from the slot and hold it as you would a pen or pencil. Compactflash expansion slot door covers the compa...

  • Page 17: Installing The Batteries

    Chapter 1 page 9 installing the batteries to use your trgpro handheld computer, you must install two aaa alkaline batteries. The batteries fit behind the battery door on the back of the unit. See “battery considerations” in appendix a for more information. To install the batteries: 1. Press the latc...

  • Page 18: Tapping And Typing

    Page 10 introduction to your trgpro™ handheld computer important: do not force the battery door. When the batteries are correctly installed, the battery door clips smoothly into place. If you feel resistance when replacing the door, make sure the door is aligned with the slots on the back of your ha...

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    Chapter 1 page 11 elements of the handheld computer interface menu bar a set of commands that are specific to the application. Not all applications have a menu bar. Command buttons tap a button to perform a command. Command buttons appear in dialog boxes and at the bottom of application screens. Ico...

  • Page 20: Opening Applications

    Page 12 introduction to your trgpro™ handheld computer opening applications you can use the applications launcher to open any application installed on your handheld computer. You can also open the four main applications — date book, address book, to do list, and memo pad — with the application butto...

  • Page 21: Using Menus

    Chapter 1 page 13 to open an application: 1. Tap the applications icon . 2. Tap the icon of the application that you want to open. If you have many applications installed on your handheld computer, tap the scroll bar to see all of your applications. Tip: to find an application quickly, you can write...

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    Page 14 introduction to your trgpro™ handheld computer in this example, three menus are available: record, edit, and options. The record menu is selected and contains the commands new memo, delete memo, and beam memo. Choosing a menu after you open the menu bar for an application, tap the menu that ...

  • Page 23: Three Ways To Enter Data

    Chapter 1 page 15 draw the command stroke anywhere in the graffiti area, and immediately write the corresponding command letter in the graffiti letter area. When you draw the command stroke, the word “command” appears just above the graffiti writing area to indicate that you are in command mode. For...

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    Page 16 introduction to your trgpro™ handheld computer synchronizing with your handheld computer onscreen keyboard when you create or edit a record in an application such as address book, you can open the onscreen alphabetic and numeric keyboards to enter data. After a keyboard is open, you can tap ...

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    Chapter 1 page 17 writing, you write simple strokes with the stylus and they are instantly recognized as letters or numbers. Your handheld computer also includes giraffe, a game you can use to practice graffiti writing. See “installing and removing applications” in chapter 3 for installation instruc...

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    Page 18 introduction to your trgpro™ handheld computer information. Using palm desktop software if you have new records you want to add to your handheld computer and prefer to use the personal computer keyboard rather than the onscreen keyboard, enter the data in the palm desktop software or the pim...

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    Chapter 1 page 19 customizing your handheld computer you can customize your handheld computer by using the preferences application. You can enter personal information such as your name and address; change the time and date; view different date and time formats when you travel; turn off sounds; and c...

  • Page 28: Palm Desktop Software

    Page 20 introduction to your trgpro™ handheld computer to set the current date: 1. Tap the set date box. 2. Tap the arrows to select the current year. 3. Tap a month. 4. Tap the current date. To set the volume level: 1. Tap the applications icon . 2. Tap the volume icon at the top of the screen. 3. ...

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    Chapter 1 page 21 trgpro handheld computer: address book, date book, to do list, memo pad, expense, and desktop e-mail connectivity. You can use the hotsync feature of this software to back up and exchange data between your personal computer and handheld computer. It is a good idea to back up your d...

  • Page 30: Connecting The Cradle

    Page 22 introduction to your trgpro™ handheld computer ■ import and export data, so you can easily transfer data from other desktop applications into any of your main applications. See “importing data” in chapter 2 for more information. ■ print your date book, address book, to do list, and memo pad ...

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    Chapter 1 page 23 software diskettes are write-protected, and then make backup copies of them. When you finish, use the copies to install the software, and store the original diskettes in a safe place. Refer to your personal computer’s manual or operating system documentation if you need information...

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    Page 24 introduction to your trgpro™ handheld computer the connection software for your pim, called a conduit, that lets you synchronize the data between your handheld computer and your pim..

  • Page 33: Chapter 2

    Chapter 2 page 25 chapter 2 entering data in your handheld computer this chapter explains how to enter data into your handheld computer, by writing with the stylus in the graffiti ® writing area, by using the onscreen keyboard, by using the personal computer keyboard, or by importing data from anoth...

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    Page 26 entering data in your handheld computer ■ most characters require only a single stroke. When you lift the stylus from the graffiti writing area, your handheld computer recognizes and displays the text character immediately. To accomplish single strokes, some graffiti strokes are portions of ...

  • Page 35: Graffiti Tips

    Chapter 2 page 27 4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables. 5. Lift the stylus from the screen at the end of the stroke shape. That’s all there is to it! When you lift the stylus from the screen, your handheld computer recognizes your stroke immedia...

  • Page 36: The Graffiti Alphabet

    Page 28 entering data in your handheld computer the graffiti alphabet letter strokes letter strokes a n b o c p d q e r f s g t h u i v j w k x l y m z space back space carriage return period tap twice.

  • Page 37: Writing Capital Letters

    Chapter 2 page 29 writing capital letters you make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the shift key on a keyboard — and then write the character strokes. Note: graffiti writing incl...

  • Page 38: Graffiti Numbers

    Page 30 entering data in your handheld computer graffiti numbers writing punctuation marks graffiti writing can create any punctuation symbol that you can enter from a standard keyboard. All punctuation marks begin with a single tap on the graffiti writing area. When you make this tap, you activate ...

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    Chapter 2 page 31 additional graffiti punctuation writing symbols and extended characters all symbols and extended characters begin with the stroke in the graffiti writing area of your handheld computer: when the symbol shift is active, a slanted shift symbol appears in the lower-right corner of the...

  • Page 40: Accent Strokes

    Page 32 entering data in your handheld computer writing accented characters to create accented characters, draw the stroke normally used to create the letter, followed by an accent stroke. Graffiti writing then adds the accent to the letter. For example, the following diagram shows the strokes requi...

  • Page 41: Navigation Strokes

    Chapter 2 page 33 navigation strokes in addition to character symbols, graffiti writing includes special strokes that you can use to navigate within text or fields in your applications. Graffiti shortcuts graffiti shortcuts make entering commonly used words or phrases quick and easy. Shortcuts are s...

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    Page 34 entering data in your handheld computer your handheld computer includes the following predefined graffiti shortcuts: entry shortcut date stamp ds time stamp ts date / time stamp dts meeting me breakfast br lunch lu dinner di.

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    Chapter 2 page 35 using the onscreen keyboard you can open the onscreen keyboard anytime you need to enter text or numbers on your handheld computer. Note that you cannot enter graffiti characters while using the onscreen keyboard. To use the onscreen keyboard: 1. Open any application (such as memo ...

  • Page 44: Importing Data

    Page 36 entering data in your handheld computer importing data if you have data stored in personal computer applications such as spreadsheets and databases, or if you want to import data from another palm computing platform device, you can transfer the data to your trgpro handheld computer without h...

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    Chapter 2 page 37 imported field on the right. If you do not want to import a field, deselect the check box for that field. 8. Click ok. The imported data is highlighted in the application. 9. To add the imported data to your handheld computer, perform a hotsync operation. See palm desktop online he...

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    Page 38 entering data in your handheld computer.

  • Page 47: Chapter 3

    Chapter 3 page 39 chapter 3 managing your applications this chapter explains how to switch between applications on your trgpro™ handheld computer, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. ...

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    Page 40 managing your applications to categorize an application: 1. Tap the applications icon . 2. Tap the menu icon . 3. Tap app, and then tap category. 4. Tap the pick list next to each application to select a category. Tip: to create a new category, tap edit categories from the pick list. Tap new...

  • Page 49: Choosing Preferences

    Chapter 3 page 41 to change the applications launcher display: 1. Tap the applications icon . 2. Tap the menu icon . 3. Tap options, and then tap preferences. 4. Tap the view by pick list and select list. 5. Tap ok. To open the applications launcher to the last opened category: 1. Tap the applicatio...

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    Page 42 managing your applications installing and removing applications this section explains how to install and remove applications on your trgpro handheld computer and how to remove palm™ desktop software from your personal computer. Installing add-on applications your trgpro handheld computer com...

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    Chapter 3 page 43 3. Click install. Tip: you can also access the install tool dialog by selecting install tool from the palm desktop program group or by double-clicking any file with a prc file extension. 4. In the user drop-down list, select the name that corresponds to your trgpro handheld compute...

  • Page 52: Installing Games

    Page 44 managing your applications 5. Click add. 6. Select the application(s) that you want to install on your handheld computer. 7. Click open. Note: review the list of applications you selected in the install tool dialog box. If you do not want to install an application, select it, and then click ...

  • Page 53: Removing Applications

    Chapter 3 page 45 removing applications in the event that you run out of memory or decide that you no longer need an application you installed, you can remove applications from your handheld computer. You can remove only add-on applications, patches, and extensions that you install; you cannot remov...

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    Page 46 managing your applications cd if you want to synchronize data with another pim..

  • Page 55: Security

    Chapter 3 page 47 security your handheld computer comes with a security application so that unauthorized users cannot view the entries you wish to protect. In security, you can do the following: ■ turn off and lock your handheld computer so that it does not operate until you enter the correct passwo...

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    Page 48 managing your applications changing or deleting a password once you define a password for your handheld computer, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or delete your password: 1. Tap the password box. 2. En...

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    Chapter 3 page 49 to lock your handheld computer with a password: 1. Perform a hotsync operation to synchronize the data between your handheld computer and your computer. See “exchanging and updating data: hotsync operations” in chapter 4 for information on synchronizing your data. 2. Assign a passw...

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    Page 50 managing your applications.

  • Page 59: Chapter 4

    Chapter 4 page 51 chapter 4 using your basic applications your handheld computer includes these basic applications: ■ date book ■ address book ■ to do list ■ memo pad ■ calculator ■ expense this chapter is divided into three sections: ■ “overview of basic applications” briefly describes each applica...

  • Page 60: Date Book

    Page 52 using your basic applications overview of basic applications date book date book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. In date book, you can do the following: ■ enter a description of your appointment and assign it to a spe...

  • Page 61: Address Book

    Chapter 4 page 53 address book address book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. In address book, you can do the following: ■ quickly look up or enter names, addresses, phone numbers, and other information. ■ enter up to...

  • Page 62: To Do List

    Page 54 using your basic applications to do list to do list is a convenient place to create reminders and prioritize the things that you have to do. In to do list, you can do the following: ■ make a quick and convenient list of things to do. ■ assign a priority level to each task. ■ assign a due dat...

  • Page 63: Memo Pad

    Chapter 4 page 55 memo pad memo pad provides a place to take notes that are not associated with records in date book, address book, or to do list. In memo pad, you can do the following: ■ take notes or write any kind of message on your handheld computer. ■ drag and drop memos into popular personal c...

  • Page 64: Expense

    Page 56 using your basic applications ■ display the last series of calculations, which is useful for confirming a series of “chain” calculations. To open calculator: ■ tap the calculator icon next to the graffiti ® writing area. Expense expense lets you keep track of your expenses and then transfer ...

  • Page 65: Common Tasks

    Chapter 4 page 57 common tasks the tasks described in this section use the term “records” to refer to an individual item in any of the basic applications: a single date book event, address book entry, to do list item, memo pad memo, or expense item. Creating records you can use the following procedu...

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    Page 58 using your basic applications entering text for information on how to enter text using graffiti writing, the onscreen keyboard, or the keyboard attached to your computer, see chapter 2. Edit menu the edit menu is available with any screen where you enter or edit text. In general, commands av...

  • Page 67: Deleting Records

    Chapter 4 page 59 deleting records to delete a record in any of the basic applications: 1. Select the record you want to delete. 2. Tap the menu icon . 3. Tap record, and then tap the delete command: date book: delete event address book: delete address to do list: delete item memo pad: delete memo e...

  • Page 68: Purging Records

    Page 60 using your basic applications purging records over time, as you use date book, to do list, and expense, you’ll accumulate records in these applications that have outlived their usefulness. For example, events that occurred months ago remain in the date book, and to do list items that you mar...

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    Chapter 4 page 61 desktop software. Changes you make on your handheld computer or palm desktop software appear in both places after a hotsync operation. Hotsync technology synchronizes only the needed portions of files, thus reducing synchronization time. You can synchronize your data by connecting ...

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    Page 62 using your basic applications tip: the bottom edge of the handheld computer should align smoothly with the cradle when it is inserted properly. 2. If the hotsync manager is not running, start it: on the windows desktop, click start, and then choose programs. Navigate to the palm desktop soft...

  • Page 71: Categorizing Records

    Chapter 4 page 63 synchronize more than one handheld computer to the same user name. The hotsync progress dialog box appears and synchronization begins. 4. Wait for a message on your handheld computer indicating that the process is complete. After the hotsync process is complete, you can remove your...

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    Page 64 using your basic applications use these procedures in all the applications in which categories are available. Categories are not available in date book. To move a record into a category: 1. Select the record you want to categorize. 2. In address book only: tap edit. 3. Tap details. 4. Tap th...

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    Chapter 4 page 65 to define a new category: 1. Tap the category pick list in the upper-right corner of the screen. 2. Tap edit categories. 3. Tap new. 4. Enter the name of the new category, and then tap ok. 5. Tap ok. You can assign any of your records to the new category. To rename a category: 1. T...

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    Page 66 using your basic applications 3. Select the category that you want to rename, and then tap rename. 4. Enter the new name for the category, and then tap ok. 5. Tap ok. Tip: you can group the records in two or more categories into one category by giving the categories the same name. For exampl...

  • Page 75: Finding Records

    Chapter 4 page 67 finding records your handheld computer offers several ways to find information quickly: ■ all applications : find locates any text that you specify, always starting with the current application. ■ date book, to do list, memo pad : phone lookup displays the address list screen and l...

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    Page 68 using your basic applications to look up an address book record: 1. Display the address list screen. 2. Enter the first letter of the name you want to find. The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that...

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    Chapter 4 page 69 as your handheld computer searches for the text, you can tap stop at any time. You may want to do this if the entry you want appears before your handheld computer finishes the search. To continue the search after you tap stop, tap find more. 4. Tap the text that you want to review....

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    Page 70 using your basic applications 5. Tap add. The name you selected, along with the other information associated with it, is pasted into the record you selected in step 1. Phone lookup tips write the graffiti command stroke “/l” to activate the phone lookup feature. You can also activate it in t...

  • Page 79: Sorting Lists Of Records

    Chapter 4 page 71 3. Tap who. 4. Tap lookup. The attendees lookup screen displays all the names in your address book that have data in the company field. 5. Select the name you want to add, and then tap add. The name appears in the attendees screen. 6. Repeat steps 4 and 5 to add more names. 7. Tap ...

  • Page 80: Making Records Private

    Page 72 using your basic applications 3. Tap options, and then tap preferences. Address book : memo pad : 4. Do one of the following: address book : tap the setting you want. Memo pad : tap the sort by pick list and select alphabetic or manual. 5. Tap ok. To sort the memo list manually, tap and drag...

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    Chapter 4 page 73 to hide private records: 1. Tap the applications icon . 2. Tap security. 3. Tap hide. 4. Tap hide to confirm that you want to hide private records. To display private records: 1. Tap the applications icon . 2. Tap security. 3. Tap show. If you do not have a password, hidden records...

  • Page 82: Attaching Notes

    Page 74 using your basic applications to make a record private: 1. Display the entry that you want to make private. 2. Tap details. 3. Tap the private check box to select it. 4. Tap ok. Attaching notes in all basic applications except memo pad, you can attach a note to a record. A note can be up to ...

  • Page 83: Choosing Fonts

    Chapter 4 page 75 choosing fonts in all basic applications except expense, you can change the font style to make text easier to read. You can choose a different font style for each application. To change the font style: 1. Open an application. 2. Tap the menu icon . 3. Tap options, and then tap font...

  • Page 84: Application-Specific Tasks

    Page 76 using your basic applications application-specific tasks date book when you open date book, the screen shows the current date and a list of times for a normal business day. Scheduling an event a record in date book is called an “event.” an event can be any kind of activity that you associate...

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    Chapter 4 page 77 2. Enter a description of the event. You can enter up to 255 characters. 3. If the event is one hour long, skip to step 7. If the event is longer or shorter than an hour, tap the time of the event to open the set time dialog box. Tip: you can also open the set time dialog (to selec...

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    Page 78 using your basic applications to schedule an event for another day: 1. Select the date you want for the event by doing one of the following: ■ tap the day of the week that you want in the date bar at the top of the screen. If necessary, tap the previous week or next week scroll arrows to mov...

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    Chapter 4 page 79 to schedule an untimed event: 1. Select the date that you want for the event as described in “to schedule an event for another day.” 2. Tap new. 3. Tap ok, so that no start or end times are defined for the new event. Tip: you can also create a new untimed event by making sure no ev...

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    Page 80 using your basic applications rescheduling an event you can easily make changes to your schedule with your handheld computer. To reschedule an event: 1. Tap the event you want to reschedule. 2. Tap details. 3. To change the time, tap the time box and select a new time. 4. To change the date,...

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    Chapter 4 page 81 6. Tap ok. Alarm for untimed events : you can set a silent alarm for an untimed event. In this case, the alarm triggers at the specified period of minutes, hours, or days before midnight (beginning) of the day of the untimed event. No audible alarm sounds for an untimed event; inst...

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    Page 82 using your basic applications 5. Enter a number that corresponds to how often you want the event to repeat on the every line. For example, if you select month and enter the number 2, the event repeats every other month. 6. To specify an end date for the repeating or continuous event, tap the...

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    Chapter 4 page 83 to display the current time: ■ tap the date in the date bar to display the current time. After a few seconds, the date reappears. Working in week view : week view shows the calendar of your events for an entire week. This view lets you quickly review your appointments and available...

  • Page 92

    Page 84 using your basic applications 3. Tap an event to show a description of the event. Tips for using week view : keep the following points in mind. ■ to reschedule an event, tap and drag the event to a different time or day. ■ tap a blank time on any day to move to that day and have the time sel...

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    Chapter 4 page 85 working in month view the month view screen shows which days have events scheduled. Dots and lines in the month view indicate events, repeating events, and untimed events. You can control the dots and lines that appear in the month view. See “options menu” later in this chapter. Ti...

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    Page 86 using your basic applications date book menus, preferences, and display options date book menus are shown here for your reference, and date book features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu comma...

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    Chapter 4 page 87 display options allows you to change date book’s appearance and which events display. ■ show time bars. Activates the time bars that appear in the day view. The time bars show the duration of an event and illustrate event conflicts. ■ compress day view . Controls how times appear i...

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    Page 88 using your basic applications preferences ■ start/end time. Defines the start and end times for date book screens. If the time slots you select do not fit on one screen, you can tap the scroll arrows to scroll up and down. ■ alarm preset. Automatically sets an alarm for each new event. The s...

  • Page 97: Address Book

    Chapter 4 page 89 address book address book is the application in which you store name and address information about people or businesses. Creating an address book entry a record in address book is called an “entry.” you can create entries on your handheld computer, or you can use palm desktop softw...

  • Page 98

    Page 90 using your basic applications 4. Use the next field graffiti stroke to move to the first name field. Tip: you can also move to any field by tapping it directly. 5. Enter the person's first name in the first name field. 6. Enter the other information that you want to include in this entry. 7....

  • Page 99

    Chapter 4 page 91 3. Tap the pick list next to the label you want to change. 4. Select a new label. Changing address entry details the address entry details dialog box provides a variety of options that you can associate with an entry. To open the address entry details dialog box: 1. Tap the entry w...

  • Page 100

    Page 92 using your basic applications address book menus address book menus are shown here for your reference, and address book features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu commands. The record and optio...

  • Page 101

    Chapter 4 page 93 rename custom fields these custom fields appear at the end of the address edit screen. Rename them to identify the kind of information you enter in them. The names you give the custom fields appear in all entries. About address book shows version information for address book..

  • Page 102: To Do List

    Page 94 using your basic applications to do list a to do list item is a reminder of some task that you have to complete. A record in to do list is called an “item.” to create a to do list item: 1. Press the to do list application button on the front of your organizer to display the to do list. 2. Ta...

  • Page 103

    Chapter 4 page 95 to set the priority of a to do list item: 1. Tap the priority number on the left side of the to do list item. 2. Tap the priority number that you want to set (1 is most important). Checking off a to do list item you can check off a to do list item to indicate that you’ve completed ...

  • Page 104

    Page 96 using your basic applications to display the to do item details dialog box: 1. Tap the text of the item whose details you want to change. 2. Tap details. Setting a due date you can associate a due date with any to do list item. You can also sort the items that appear in the list based on the...

  • Page 105

    Chapter 4 page 97 to do show options the show options dialog box enables you to control the appearance of to do list. To change the show options settings: 1. In to do list, tap show. 2. Select any of the following settings: show completed items displays your completed items in the to do list. If you...

  • Page 106

    Page 98 using your basic applications 3. Tap ok. To do list menus to do list menus are shown here for your reference, and to do list features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu commands. Record menu opt...

  • Page 107: Memo Pad

    Chapter 4 page 99 memo pad a memo can contain up to 4,000 characters. The number of memos you can store is dependent only on the memory available on your handheld computer. A record in memo pad is called a “memo.” to create a new memo: 1. Press the memo pad application button on the front of your ha...

  • Page 108

    Page 100 using your basic applications to review a memo: 1. In the memo list, tap the text of the memo. 2. Review or edit the text in the memo. 3. Tap done. Memo pad menus memo pad menus are shown here for your reference, and memo pad features that are not explained elsewhere in this book are descri...

  • Page 109

    Chapter 4 page 101 go to top of page moves to the top (first) line of the memo. Go to bottom of page moves to the bottom (last) line of the memo. Preferences displays the memo preferences dialog box, where you define the sort order for memos. About memo pad shows version information for memo pad..

  • Page 110: Calculator

    Page 102 using your basic applications calculator the calculator includes several buttons to help you perform calculations. Recent calculations the recent calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of “chain” calculat...

  • Page 111

    Chapter 4 page 103 3. After you finish reviewing the calculations, tap ok. Calculator menus calculator menus are shown here for your reference, and calculator features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu...

  • Page 112: Expense

    Page 104 using your basic applications expense expense enables you to record the date, expense type, and the amount that you spent. A record in expense is called an “item.” you can sort your expense items into categories or add other information that you want to associate with the item. To create an...

  • Page 113

    Chapter 4 page 105 tip: a quick way to create a new expense item is to make sure that no expense item is selected in the expense list, write the first letter(s) of the expense type, and then write the numerical amount of the expense item. This technique takes advantage of the automatic fill feature....

  • Page 114

    Page 106 using your basic applications 3. Select any of the following options: 4. Tap ok. Customizing the currency pick list you can select the currencies and symbols that appear in the currency pick list. To customize the currency pick list: 1. Tap the currency pick list in the receipt details dial...

  • Page 115

    Chapter 4 page 107 2. Tap each currency pick list and select the country whose currency you want to display on that line. 3. Tap ok to close the select currencies dialog box. 4. Tap ok. Defining a custom currency symbol if the currency you want to use is not in the list of countries, you can create ...

  • Page 116

    Page 108 using your basic applications 5. Tap ok to close the currency properties dialog box. 6. Tap ok. Note: if you want to use your custom currency symbol as the default for all expense items, select the symbol in the preferences dialog box. If you want to use your custom currency symbol only for...

  • Page 117

    Chapter 4 page 109 note: you need microsoft excel version 5.0 (or later) to view and print your expense data using one of the provided templates. Microsoft excel is not included with the trgpro handheld computer package. The procedures in this section also assume that you have installed palm desktop...

  • Page 118

    Page 110 using your basic applications 5. Do one of the following: click print to display the expense report in the print preview window, and then click print in the microsoft excel window to print your expense report. Click create to display a microsoft excel spreadsheet contain- ing your expense d...

  • Page 119

    Chapter 4 page 111 if you want to streamline or customize your expense reports, you can change these templates. For example, you can add your company name to a template. See appendix c for information on changing templates..

  • Page 120

    Page 112 using your basic applications to view your expense data using a microsoft excel template: 1. Display your expense data in a microsoft excel spreadsheet as described in the previous procedure. 2. Click options. 3. Enter name, department, and other information as necessary for your expense re...

  • Page 121

    Chapter 4 page 113 options menu preferences ■ use automatic fill. Lets you select an expense type by writing the first letter of an expense type in the graffiti writing area. For example, if you write the letter “t,” it enters the “taxi” expense type. Writing “t” and then “e” enters “telephone” whic...

  • Page 122

    Page 114 using your basic applications.

  • Page 123: Chapter 5

    Chapter 5 page 115 chapter 5 communicating using your handheld computer the previous chapter described the features of your handheld computer that help you stay organized. This chapter describes the features that help you stay connected. ■ managing desktop e-mail : using your handheld computer, you ...

  • Page 124

    Page 116 communicating using your handheld computer in mail, you can do the following: ■ view, delete, file, and reply to incoming mail. ■ create outgoing e-mail items and drafts of e-mail items. ■ create simple or complex filters, which allow you to decide the type of e-mail that your handheld comp...

  • Page 125

    Chapter 5 page 117 to select hotsync options: 1. Click the hotsync icon in the windows system tray (bottom- right corner of the taskbar). 2. Choose custom. Tip: you can also choose custom from the hotsync menu in palm desktop software. 3. Select mail in the list box. 4. Click change. 5. Click one of...

  • Page 126: Puter

    Page 118 communicating using your handheld computer tip: to turn off mail, select do nothing and then select the set as default check box. To change your mail setup options: 1. Click the hotsync icon in the windows system tray. 2. Choose custom. Tip: you can also choose custom from the hotsync menu ...

  • Page 127

    Chapter 5 page 119 to open an e-mail item: ■ tap an e-mail item to open it. To close an e-mail item: ■ tap done to close the e-mail item. Displaying full header information by default, mail displays abbreviated header information, which comprises only the from: and subj: fields. The full header prov...

  • Page 128: Creating E-Mail Items

    Page 120 communicating using your handheld computer creating e-mail items you create e-mail items with your handheld computer the same way you create e-mail with your desktop e-mail application: you identify the recipient(s) of the e-mail item, define a subject, and create the body of the e-mail ite...

  • Page 129

    Chapter 5 page 121 to create an e-mail item: 1. Tap new. Tip: you can also create an e-mail item by tapping new from the message menu. 2. Enter the e-mail address of the recipient. Note: enter the address as if you were entering it from your desktop e-mail application. For example, network users sen...

  • Page 130

    Page 122 communicating using your handheld computer tip: if the address, cc, subject, or body exceeds the capacity of the screen display, tap the name of the field (for example, tap “to:”) to expand that field. Tap the done button to return to the new message screen. To reply to an e-mail item: 1. T...

  • Page 131: Looking Up An Address

    Chapter 5 page 123 looking up an address to identify the recipient of an e-mail item, you need to enter that person’s e-mail address. You can do this either by entering the data directly into the field or by using the look up command to access the information in your address book. To look up an e-ma...

  • Page 132

    Page 124 communicating using your handheld computer adding details to e-mail items before you send your e-mail item, you can attach additional attributes to it, such as a signature or a priority level. These features are dependent on the desktop e-mail application you use. If your application does n...

  • Page 133

    Chapter 5 page 125 setting a priority to set a priority for your e-mail item: 1. In the new message screen, tap details. 2. Tap the priority pick list and select the priority you want. 3. Tap ok. Tip: your handheld computer can flag e-mail items with a specific priority only if your desktop e-mail a...

  • Page 134

    Page 126 communicating using your handheld computer 4. Tap the bcc: field and enter an address. Adding a signature to your e-mail item a signature consists of information about yourself that is appended to your e-mail item as its closing. For example, a signature can contain your name, address, phon...

  • Page 135: Editing Unsent E-Mail

    Chapter 5 page 127 to add a signature to your e-mail item: 1. In the new message screen, tap details. 2. Tap the signature check box to select it and add your signature to the e-mail item. Note: the check box stays selected, so all subsequent e-mail items you create will also contain your signature ...

  • Page 136: Draft E-Mail

    Page 128 communicating using your handheld computer you can edit the item and resend it, save it as a draft, or delete it. To retrieve an e-mail item: 1. In the message list, tap outbox from the pick list in the upper- right corner. 2. Tap the e-mail item you want to retrieve. 3. Tap edit. Draft e-m...

  • Page 137: Filing E-Mail

    Chapter 5 page 129 to save an e-mail item as a draft: 1. Create an e-mail item. 2. Tap the menu icon . 3. Tap message, and then tap save draft. To edit an e-mail item saved as a draft: 1. In the message list, tap draft from the pick list in the upper-right corner. 2. Tap the draft you want to displa...

  • Page 138: Deleting E-Mail

    Page 130 communicating using your handheld computer to remove e-mail from the filed folder: 1. In the message list, tap filed from the pick list in the upper-right corner. 2. Tap the e-mail item you want to restore. 3. Tap edit to display and modify the item. Tip: after you display and modify the e-...

  • Page 139: Purging Deleted E-Mail

    Chapter 5 page 131 purging deleted e-mail because your handheld computer stores deleted e-mail in the deleted folder until you perform a hotsync operation, deleted e-mail can monopolize storage space. To avoid or correct this problem, purge the contents of your deleted folder. E-mail that you purge ...

  • Page 140

    Page 132 communicating using your handheld computer 2. Select the folder you want to display in the message list screen. Date column the date column is optional in the message list. By default, the date column is hidden to increase the available screen space. To show the date column: 1. In the messa...

  • Page 141: Hotsync Options

    Chapter 5 page 133 3. Tap ok. Hotsync options hotsync options enable you to manage your e-mail more effectively by selecting which e-mail items download when you synchronize your personal computer and your handheld computer. You can define different settings for local and remote synchronization. For...

  • Page 142: Creating Special Filters

    Page 134 communicating using your handheld computer note: the all setting does not mean that all information included in each e-mail item downloads to your handheld computer. Truncation settings (explained in a following section) for long e-mail items still apply. Also, mail never downloads any atta...

  • Page 143

    Chapter 5 page 135 to access the special filter settings: ■ tap the filter box in the hotsync options dialog box. Ignoring or receiving e-mail the first step in establishing a special filter is to determine whether you want to ignore or retrieve e-mail that matches the information you specify. To de...

  • Page 144

    Page 136 communicating using your handheld computer defining filter strings e-mail items are filtered based on the information contained in their to:, from:, and subj: fields. The information that defines what your handheld computer is looking for is called a filter string. You create a filter strin...

  • Page 145

    Chapter 5 page 137 to define a filter string: 1. Tap a header field in the hotsync options dialog box. 2. Enter your filter string, using commas or spaces to separate the words. Do not add connectors, such as and or or, between words in a string. 3. If your string exceeds the length of the field, ta...

  • Page 146: Truncating E-Mail Items

    Page 138 communicating using your handheld computer 2. Tap the retrieve all high priority check box to select it. 3. Tap ok. Note: this setting is applicable only if your e-mail application has the capacity to flag high-priority e-mail items. Truncating e-mail items the truncate feature lets you set...

  • Page 147: Mail Menus

    Chapter 5 page 139 3. Tap ok. Mail menus mail menus are shown here for your reference, and mail features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu commands. Message menus the message menu varies depending on w...

  • Page 148: Beaming Information

    Page 140 communicating using your handheld computer beaming information your handheld computer is equipped with an ir (infrared) port that you can use to beam information to another palm computing platform device that’s close by and also has an ir port. The ir port is located at the top of the handh...

  • Page 149

    Chapter 5 page 141 5. Wait for the beam status dialog box to indicate that the transfer is complete before you continue working on your handheld computer. To beam an application: 1. Open the applications launcher. 2. Tap the menu icon . 3. Tap app, and then tap beam. 4. Tap the application you want ...

  • Page 150

    Page 142 communicating using your handheld computer ■ you can use the graffiti command stroke /b to beam the current entry..

  • Page 151: Chapter 6

    Chapter 6 page 143 chapter 6 advanced hotsync ® operations hotsync ® technology enables you to synchronize data between one or more trgpro™ handheld computers and palm™ desktop software or another pim such as microsoft outlook. To synchronize data, you must connect your handheld computer and palm de...

  • Page 152

    Page 144 advanced hotsync® operations tip: if you’re not sure which option to use, keep the default setting: always available. 4. Click the local tab to display the settings for the connection between your personal computer and the handheld computer cradle, and adjust the following options as needed...

  • Page 153

    Chapter 6 page 145 5. Click the modem tab to display the modem settings and adjust the options as needed. See “conducting a hotsync operation via modem” later in this chapter for more information. 6. If you are attached to a network, click the network tab to display the network settings and adjust t...

  • Page 154

    Page 146 advanced hotsync® operations customizing hotsync application settings for each application, you can define a set of options that determines how records are handled during synchronization. These options are called a “conduit.” by default, a hotsync operation synchronizes all files between th...

  • Page 155

    Chapter 6 page 147 6. Click the direction in which you want to write data, or click do nothing to skip data transfer for an application. Note: changing the hotsync setting from the default affects only the next hotsync operation. Thereafter, the hotsync actions revert to their default settings. To u...

  • Page 156

    Page 148 advanced hotsync® operations conducting a hotsync operation via modem you can use a modem, such as the palm modem ® accessory , to synchronize your handheld computer when you are away from your personal computer. Note: the first hotsync operation must be local, using the cradle. After that,...

  • Page 157

    Chapter 6 page 149 4. Click ok. Preparing your handheld computer there are a few steps you must perform to prepare your handheld computer for a modem hotsync operation. Serial port identifies the port for the modem. If you are unsure of the port assignment, look at the modem properties in the window...

  • Page 158

    Page 150 advanced hotsync® operations to prepare your handheld computer for a modem hotsync operation: 1. Tap the applications icon . 2. Tap the hotsync icon . 3. Tap modem. 4. 5. Tap the enter phone # field. Note: if you plan to connect to your company’s dial-in server (network modem) instead of co...

  • Page 159

    Chapter 6 page 151 interruption during the modem hotsync operation. 9. If you want to use a calling card to place the call, select the check box and enter the calling card number. 10. Tap ok. 11. Tap the prefs icon. 12. Tap the pick list in the upper-right corner of the screen. 13. Tap connection. S...

  • Page 160: Via A Network

    Page 152 advanced hotsync® operations 6. Tap ok. Performing a hotsync operation via a modem after you prepare your desktop/laptop computer and your handheld computer, and select your conduit setup options, you are ready to perform a modem hotsync operation. To perform a modem hotsync operation: 1. T...

  • Page 161

    Chapter 6 page 153 however, on both palm desktop software and your handheld computer. To prepare your computer for a network hotsync operation: 1. Click the hotsync manager icon in the windows system tray. Tip: the windows system tray is usually in the lower-right corner on your computer display. Th...

  • Page 162: Via Infrared Communication

    Page 154 advanced hotsync® operations your personal computer on your handheld computer. With this information, your handheld computer can locate your personal computer when you perform a hotsync operation over the net- work. To prepare your organizer for a network hotsync operation: 1. Tap the appli...

  • Page 163: For Infrared Communication

    Chapter 6 page 155 preparing your personal computer for infrared communication before you can perform a hotsync operation using the ir port, the computer with which you want to synchronize must fulfill these requirements: ■ your personal computer must support the ircomm implementation of the irda st...

  • Page 164

    Page 156 advanced hotsync® operations to install a windows 95 infrared driver: 1. Click the hotsync manager icon ™ in the windows system tray and choose setup. Click the tabs and make a note of the com ports being used by the hotsync manager. You need this information later. 2. Go to this web site: ...

  • Page 165

    Chapter 6 page 157 to check the ports used for infrared communication: 1. In the windows taskbar, click start. 2. Choose settings, and then choose control panel. 3. Double-click infrared. 4. Click the options tab. 5. Select enable infrared communication. The com port displayed in the drop-down box i...

  • Page 166: For Infrared Communication

    Page 158 advanced hotsync® operations configuring hotsync manager for infrared communication next, you need to go to the hotsync manager and specify the simulated port used for infrared communication. 1. Click the hotsync manager icon in the windows system tray. 2. Make sure local is checked on the ...

  • Page 167

    Chapter 6 page 159 2. Tap local. 3. Tap the pick list below the hotsync icon and select ir to a pc/handheld. 4. Position the ir port of your handheld computer within a couple of inches of the infrared port of your computer. 5. Tap the hotsync icon to start the ir hotsync operation. Returning to crad...

  • Page 168: Frequently Asked Questions

    Page 160 advanced hotsync® operations frequently asked questions about ir hotsync operations problem solution i can’t perform an ir hotsync operation. ■ be sure the hotsync manager is running and the serial port for local operations is set to the simulated port for infrared communication. ■ on your ...

  • Page 169: Using File Link

    Chapter 6 page 161 using file link the file link feature enables you to import address book and memo pad information onto your handheld computer from a separate external file such as a company phone list. Hotsync manager stores the data in a separate category on your palm desktop software and your h...

  • Page 170: Creating A User Profile

    Page 162 advanced hotsync® operations creating a user profile if you use the file link feature to configure several handheld computers with specific information (such as a company phone list) before distributing them to their actual users, you can create a user profile to load the data into an handh...

  • Page 171

    Chapter 6 page 163 to use a profile for the first-time hotsync operation: 1. Place the new handheld computer in the cradle. 2. Press the hotsync button on the cradle. 3. Click profiles. 4. Select the profile that you want to load on the handheld computer, and click ok. 5. Click yes to transfer all t...

  • Page 172

    Page 164 advanced hotsync® operations.

  • Page 173: Chapter 7

    Chapter 7 page 165 chapter 7 setting preferences for your handheld computer the preferences screens enable you to customize the configuration options on your handheld computer. In the preferences screens, you can do the following: viewing preferences to open the preferences screens: 1. Tap the appli...

  • Page 174: Buttons Preferences

    Page 166 setting preferences for your handheld computer 4. Select the preferences screen you want to view. Buttons preferences the buttons preferences screen enables you to associate different applications with the buttons on the front of the handheld computer. For example, if you find that you seld...

  • Page 175

    Chapter 7 page 167 to change the pen preferences: 1. Tap pen. 2. Tap the pick list and select one of the following settings for the full- screen pen stroke: backlight turns on the backlight of your handheld computer. Keyboard opens the onscreen keyboard for entering text characters. Graffiti help op...

  • Page 176: Digitizer Preferences

    Page 168 setting preferences for your handheld computer 3. Tap ok. Hotsync buttons preferences the buttons preferences screen also enables you to associate different applications with the hotsync button on the cradle and the hotsync button on the optional palm modem accessory. Any changes that you m...

  • Page 177: Formats Preferences

    Chapter 7 page 169 formats preferences use the formats preferences screen to set the country default and the display format of the dates, times, and numbers on your handheld computer. Country default the country default sets date, time, week start day, and number conventions based on geographic regi...

  • Page 178: General Preferences

    Page 170 setting preferences for your handheld computer day of the week to be sunday or monday. Note: this setting controls the day, week, and month views in date book and all other aspects of your handheld computer that display a calendar. 4. Tap the numbers pick list, and select formats for the de...

  • Page 179

    Chapter 7 page 171 system, alarm, and game sounds your handheld computer uses a variety of sounds. The system, alarm, and game sound settings enable you to turn the sounds on or off, and to adjust the volume level associated with each type of sound. To set the system and alarm sounds: 1. Tap the sys...

  • Page 180: Owner Preferences

    Page 172 setting preferences for your handheld computer owner preferences the owner preferences screen enables you to record a name, company name, phone number, or any other information that you want to associate with your handheld computer. If you use the security application to turn off and lock y...

  • Page 181: Shortcuts Preferences

    Chapter 7 page 173 shortcuts preferences the shortcuts preferences screen enables you to define abbreviations for entering text with graffiti strokes. This section describes how to create, edit, and delete a shortcut. See chapter 2 for more information on the use of shortcuts. Creating a shortcut yo...

  • Page 182: Editing A Shortcut

    Page 174 setting preferences for your handheld computer editing a shortcut after you create a shortcut, you can modify it at any time. To edit a shortcut: 1. Tap the shortcut you want to edit. 2. Tap edit. 3. Make the changes you want and tap ok. Deleting a shortcut if you no longer need a shortcut,...

  • Page 183: Connection Preferences

    Chapter 7 page 175 connection preferences the connection preferences screen enables you to define the settings for communications devices, such as modems, that directly connect to your handheld computer. These settings are for applications that activate and use these communications devices. The conn...

  • Page 184: Ir Hotsync Operations

    Page 176 setting preferences for your handheld computer connection/network preferences examples example: a connection for remote ir hotsync operations you can define a configuration to perform an ir hotsync operation to send data through the ir port of a modem attached to a cell phone, which then di...

  • Page 185

    Chapter 7 page 177 to create an ircomm to modem connection: 1. In the applications launcher, tap the preferences (prefs) icon. 2. Tap the category pick list in the upper-right corner of the screen. 3. Tap connection. 4. Tap new. 5. Enter a name to identify this configuration. 6. Tap the connection m...

  • Page 186

    Page 178 setting preferences for your handheld computer after you create the configuration, you need to set up the hotsync manager of your desktop application and the hotsync application of your handheld computer to perform a modem hotsync operation. To prepare the hotsync manager for a modem hotsyn...

  • Page 187

    Chapter 7 page 179 to perform the hotsync operation: ■ tap the modem hotsync icon to begin the hotsync operation. Tap here to display the phone setup dialog box tap here to begin the hotsync operation.

  • Page 188: Selecting A Service

    Page 180 setting preferences for your handheld computer network preferences and tcp/ip software the network preferences settings enable you to use the tcp/ip software that is included in the handheld computer’s operating system. You can use the tcp/ip software to connect with internet service provid...

  • Page 189: Entering A User Name

    Chapter 7 page 181 to select a service: 1. Tap the service pick list. 2. Tap the predefined service template you want to use. Entering a user name the user name setting identifies the name you use when you log into your internet service provider or your dial-in server. Although this field can contai...

  • Page 190: Entering A Password

    Page 182 setting preferences for your handheld computer entering a password the password box identifies the password you use to log into your server or isp. Your entry in this field determines whether your handheld computer prompts you to enter a password each time you log into your network: ■ if yo...

  • Page 191: Adding Telephone Settings

    Chapter 7 page 183 adding telephone settings when you select the phone field, your handheld computer opens a dialog box in which you define the telephone number you use to connect with your isp or dial-in server. In addition, you can also define a prefix, disable call waiting, and give special instr...

  • Page 192

    Page 184 setting preferences for your handheld computer to enter a prefix: 1. Tap the dial prefix check box to select it. 2. Enter the prefix. 3. Tap ok. Disabling call waiting call waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has call ...

  • Page 193

    Chapter 7 page 185 using a calling card the use calling card field enables you to use your calling card when dialing your isp or intranet server. Keep in mind that there is usually a delay before you enter your calling card number. When you define your calling card number, you need to add commas at ...

  • Page 194

    Page 186 setting preferences for your handheld computer connecting to your service after you set your connection and network preferences, establishing a connection to your internet service provider (isp) or your company’s network (dial-in server) is easy. Note: if you are connecting to an isp, you n...

  • Page 195

    Chapter 7 page 187 adding detailed information to a service template if you are using one of the predefined service templates, you probably only need to enter your user name and telephone number. If you are creating a new service template, you may need to provide additional information to your isp o...

  • Page 196

    Page 188 setting preferences for your handheld computer 2. Tap ok. Defining primary and secondary dns the domain naming system (dns) is a mechanism in the internet for translating the names of host computers into ip addresses. When you enter a dns number (or ip address), you are identifying a specif...

  • Page 197

    Chapter 7 page 189 ip address everyone who logs on to the internet needs to have a unique identifier (an ip address), whether permanent or temporary. Some networks dynamically assign a temporary ip address when clients log in. The ip address field lets you identify whether your network provides auto...

  • Page 198: Creating A Login Script

    Page 190 setting preferences for your handheld computer creating a login script a login script is something that you are likely to receive from your is system administrator if your company has a system in which you log in to the corporate servers from your handheld computer using a modem or network ...

  • Page 199: Plug-In Applications

    Chapter 7 page 191 based on an exact schedule. The schedule is aligned between the authentication server and the token hardware using built-in synchronized clocks. ■ challenge-response: the authentication server prompts the user with a dynamically generated value — the challenge. The user enters thi...

  • Page 200

    Page 192 setting preferences for your handheld computer 3. Tap the command you want from the command list. If the command requires additional information, a field appears to the right of it for you to enter the information. The following commands are available: wait for tells your handheld computer ...

  • Page 201

    Chapter 7 page 193 4. Repeat steps 2 and 3 until the login script is complete. 5. Tap ok. Command: set querydns the set querydns command is available only when you create a login script on your personal computer. The command enables your script to turn off the query dns option in the details dialog ...

  • Page 202

    Page 194 setting preferences for your handheld computer this is the syntax to turn the option off in your script: set querydns “false” deleting a service template there is only one way to delete a service template: use the delete command from the service menu. To delete a service template: 1. Tap th...

  • Page 203: Tcp/ip Troubleshooting

    Chapter 7 page 195 network preferences menu commands the network preferences screen includes menu commands to make it fast and easy to create and edit service templates. Tcp/ip application menus are show here for your reference. See “using menus” in chapter 1 for more information about choosing menu...

  • Page 204

    Page 196 setting preferences for your handheld computer to view the network log: 1. Tap options, and then tap view log. 2. Tap the up and down arrows of the scroll bar to see the entire network log. 3. Tap done. Adding a dns number if your isp or dial-in server requires a dns number and you did not ...

  • Page 205: Chapter 8

    Chapter 8 page 197 chapter 8 compactflash™, cfpro™, and cfbackup™ compactflash (cf) cards compactflash (cf) defines a class of small, removable devices for mobile computers and electronic equipment. Cf cards first gained popularity as photographic storage devices for digital cameras. Cf cards quickl...

  • Page 206: Recommended Cf Cards

    Page 198 compactflash™, cfpro™, and cfbackup™ or a second communications port. Recommended cf cards in order to determine if a particular compactflash type i or ii card is compatible with your handheld computer’s expansion slot, see the compatibility list at http://www.Trgpro.Com. Cf cards on the li...

  • Page 207

    Chapter 8 page 199 inserting and removing memory cards inserting a cf memory card 1. Remove the cf card expansion slot door by pressing onto the fingernail recess and sliding the door from the unit. 2. Begin the process of sliding the memory card into the unit. Grip the card by its bottom edge, i.E....

  • Page 208

    Page 200 compactflash™, cfpro™, and cfbackup™ fingernail recess and pulling the door off. 3. Press your thumb against the outer edge of the cf memory card and slowly draw the card from the slot. 4. Replace the card expansion slot door by positioning the two tabs in the slot groove and pressing onto ...

  • Page 209: Cfpro

    Chapter 8 page 201 cfpro cfpro is an application that lets you quickly and easily copy files between your trgpro's memory and a cf memory card. See http://www.Trgpro.Com for the most recent information on cf- pro. In cfpro, you can do the following: ■ store less frequently used applications and larg...

  • Page 210

    Page 202 compactflash™, cfpro™, and cfbackup™ options menu preferences preferences displays a dialog box which allows you to set options for the operation of cfpro about cfpro shows version information about cfpro hackmaster present warning if enabled, warns you if cfpro detects hackmaster is instal...

  • Page 211

    Chapter 8 page 203 edit menu tools menu select all selects all files in the current list. Individual files may then be unselected. Unselect all unselects all files in the current list. Individual files may then be selected. Copy to ram copies the selected files from the cf memory card to ram. The or...

  • Page 212

    Page 204 compactflash™, cfpro™, and cfbackup™ example: copying files using cfpro this section describes how to copy your applications and databases using cfpro. Begin by inserting a cf memory card into your handheld computer. The perform the following steps: 1. Launch cfpro. A list of the applicatio...

  • Page 213

    Chapter 8 page 205 2. Tap on the menus icon. 3. Tap the edit menu. 4. Tap select all to copy all of the files. 5. Tap the copy button to begin. 6. A verification dialog will be displayed. Tap ok. 7. A progress gauge will be displayed during the copy process. 8. When complete, tap the cf button to ve...

  • Page 214

    Page 206 compactflash™, cfpro™, and cfbackup™ if you want to copy an application or database back to ram, perform these steps: 1. Tap the name of the application or database. 2. Tap the copy button. 3. A process gauge will be displayed during the copy process. 4. Tap the ram button to confirm the fi...

  • Page 215

    Chapter 8 page 207 ■ using a bootable cf card . It is possible to upgrade the operating system (os) of your handheld computer by using a specially formatted cf card. See the utilities section of http:// www.Trgpro.Com for complete details. Using a cf card with your personal computer it is possible t...

  • Page 216: Cfbackup

    Page 208 compactflash™, cfpro™, and cfbackup™ cfbackup cfbackup is an application that lets you back up your entire trgpro handheld computer to a cf memory card. See http://www.Trgpro.Com for the most recent information on cf- backup. In cfbackup, you can do the following: ■ backup your important da...

  • Page 217: Cf Modem Cards

    Chapter 8 page 209 cf modem cards while the original cf cards were memory cards used simply for digital storage, cf cards now include i/o devices such as serial cards, modems, and network cards. This section will examine how to configure your trgpro handheld computer to use a cf modem to perform a h...

  • Page 218

    Page 210 compactflash™, cfpro™, and cfbackup™ "conducting a hotsync operation via modem" in chapter 6 of this handbook. Preparing your handheld computer inserting a cf modem card 1. Remove the cf card expansion slot door by pressing onto the fingernail recess and pulling the door off. 2. Begin the p...

  • Page 219

    Chapter 8 page 211 2. Tap the category pick list in the upper-right corner of the screen. 3. Tap connection. 4. Make sure there is an available configuration which matches your cf modem. If not, you may need to load a plug-in for the device. Check the cf compatibility list at http://www.Trgpro.Com f...

  • Page 220

    Page 212 compactflash™, cfpro™, and cfbackup™ to perform the cf modem hotsync operation: 1. In the applications launcher, tap the hotsync icon. 2. Tap modem. 3. Tap the pick list and select your cf modem configuration.. 4. Tap enter phone # to display the phone setup dialog box. See chapter 6 for ad...

  • Page 221

    Chapter 8 page 213 6. Wait for the hotsync operation to complete. If you encounter any problems, see appendix b..

  • Page 222

    Page 214 compactflash™, cfpro™, and cfbackup™.

  • Page 223: Appendix A

    Appendix a page 215 appendix a maintaining your handheld computer this chapter provides information on the following: ■ proper care of your handheld computer ■ prolonging battery life ■ resetting your handheld computer caring for your handheld computer your handheld computer is designed to be rugged...

  • Page 224: Battery Considerations

    Page 216 maintaining your handheld computer battery considerations please note the following considerations when replacing the batteries in your handheld computer: ■ under normal conditions, your batteries should provide several months of use. You can conserve battery life by minimizing the use of t...

  • Page 225: Performing A Soft Reset

    Appendix a page 217 resetting your handheld computer under normal circumstances, you will not have to use the reset button. On rare occasions, however, your handheld computer may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your handheld computer runni...

  • Page 226: Performing A Hard Reset

    Page 218 maintaining your handheld computer performing a hard reset with a hard reset, all records and entries stored in your handheld computer are erased. Never perform a hard reset unless a soft reset does not solve your problem. Note: you can restore any data previously synchronized with your com...

  • Page 227

    Appendix a page 219 3. Select the appropriate user name from the list. 4. Select an application in the conduit list. 5. Click change. 6. Select desktop overwrites handheld. Note: changing the hotsync setting from the default affects only the next hotsync operation. Thereafter, the hotsync actions re...

  • Page 228

    Page 220 maintaining your handheld computer.

  • Page 229: Appendix B

    Appendix b page 221 appendix b frequently asked questions if you encounter a problem with your handheld computer, do not call technical support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: ■ the readme file and helpnotes located ...

  • Page 230: Operating Problems

    Page 222 frequently asked questions operating problems problem solution my handheld computer won’t turn on. Try each of these in turn: ■ adjust the contrast control. ■ make sure the batteries are installed properly. ■ replace the batteries. If your handheld computer still does not operate, try a sof...

  • Page 231

    Appendix b page 223 tapping and writing problems my handheld computer keeps turning itself off. Your handheld computer is designed to turn itself off after a period of inactivity. This period can be set at one, two, or three minutes. Check the auto-off setting. See “general preferences” in chapter 7...

  • Page 232: Application Problems

    Page 224 frequently asked questions application problems i can’t get my handheld computer to recognize my handwriting. ■ for your handheld computer to recognize hand-writing input with the stylus, you need to use graffiti ® writing. See “using graffiti writing to enter data” in chapter 2. ■ make the...

  • Page 233

    Appendix b page 225 i am having problems listing memos the way i want to see them. ■ if you cannot manually arrange the order of the memos in the list screen, check the memo preferences setting. Make sure that sort by is set to manual. ■ if you choose to view your memos alphabetically on palm deskto...

  • Page 234: Hotsync Problems

    Page 226 frequently asked questions hotsync problems problem solution i cannot do a hotsync operation; what should i check to make sure i am doing it correctly? ■ check the windows system tray to make sure the hotsync manager is running. If it is not, open palm desktop software. ■ click the hotsync ...

  • Page 235

    Appendix b page 227 i tried to do a local hotsync operation, but it did not complete successfully. Try each of these in turn: ■ make sure hotsync manager is running. If hotsync manager is running, exit and restart it. ■ make sure you selected local from the hotsync manager menu or the palm desktop s...

  • Page 236

    Page 228 frequently asked questions i tried to do a modem hotsync operation, but it did not complete successfully. Check the following on your computer: ■ make sure your computer is turned on and that it does not shut down automatically as part of an energy- saving feature. ■ make sure the modem con...

  • Page 237

    Appendix b page 229 i tried to do a modem hotsync operation, but it did not complete successfully. (continued) check the following on your handheld computer: ■ confirm that the telephone cable is securely attached to your modem. ■ make sure the dialing instruction dials the correct phone number. ■ i...

  • Page 238: Beaming Problems

    Page 230 frequently asked questions beaming problems problem solution i cannot beam data to another handheld computer. ■ confirm that your handheld computer and the other palm computing platform device are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and that t...

  • Page 239: Password Problems

    Appendix b page 231 password problems problem solution i forgot the password, and my handheld computer is not locked. You can use security to delete the password. If you do this, your handheld computer deletes all entries marked as private. You can, however, perform a hotsync operation before you de...

  • Page 240: Technical Support

    Page 232 frequently asked questions technical support before requesting support, please experiment a bit to reproduce and isolate the problem. When you do contact support, please be ready to provide the following information: ■ the name and version of the operating system you are using ■ the actual ...

  • Page 241: Appendix C

    Appendix c page 233 appendix c non-ascii characters for login scripts the following information enables you to create custom login scripts that require non-ascii characters. It is provided for advanced users who understand the use and requirements of such characters in a custom login script. Use of ...

  • Page 242: Literal Characters

    Page 234 non-ascii characters for login scripts literal characters the backslash ( \ ) character defines that the next character is transmitted as a literal character, and is not subject to any special processing ordinarily associated with that character. Examples: \^ includes a caret as part of the...

  • Page 243: Warranty And

    Warranty and other product information page 235 warranty and other product information trg products limited warranty hardware: trg products, inc. ("trg products") warrants to the original end user ("customer") that this product will be free from defects in workmanship and materials, for one year fro...

  • Page 244

    Page 236 packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. This warranty shall not be extended, altered or varied except by a written instrument duly signed by trg products, inc. Warranties exclusive. I...

  • Page 245

    Warranty and other product information page 237 any remedy provided here-in shall fail of its essential purpose. Disclaimer: some countries, states, or provinces do not allow the exclusion or lim- itation of implied warranties or the limitation of incidental or consequential damages for certain prod...

  • Page 246: Agreement

    Page 238 trg products end user software license agreement you should carefully read the following terms and conditions before using, reselling, or exporting this product. It contains software, the use of which is licensed by trg products, inc. ("trg products"), to its customers for their use only as...

  • Page 247

    Warranty and other product information page 239 formation necessary to achieve interoperability of the software with other programs within the meaning of the ec directive on the legal protection of computer programs is available to you from trg products upon written request. Export restrictions: you...

  • Page 248

    Page 240 for. Entire agreement: this license agreement sets forth the entire understanding and agreement between you and trg products, supersedes all prior agreements, whether written or oral, with respect to the software, and may be amended only in a writing signed by both parties. Trg products, in...

  • Page 249: Fcc Statement

    Warranty and other product information page 241 fcc statement this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interferenc...

  • Page 250: Declaration Of Conformity

    Page 242 declaration of conformity according to iso/iec guide 22 and en 45014 declares that the product conforms to the following standards or other normative documents: supplementary information: none manufacturer’s name: trg products, inc. Manufacturer’s address: 2851 104th st., suite h, des moine...

  • Page 251: Index

    Index page 243 index a aba (address book archive file) 36 accented characters graffiti writing 32 onscreen keyboard 35 add-on applications 42–45 address book *if found call* entry 90 adding custom fields 93 archive files (.Aba) 36 business card for beaming 140 categorizing records 63 conduit for syn...

  • Page 252

    Page 244 index c calculator buttons explained 102 memory 102 opening 56 overview 55 recent calculations 56, 102 calibration 10, 168, 223 call waiting, disabling 150, 184 calling card, using in phone settings 151, 185 capital letters (graffiti writing) 29 caring for the organizer 215 categories appli...

  • Page 253

    Index page 245 cutting text 58 cycling through views 52, 53, 54, 55 d data entry. See entering data date book adding address book data to records 69–70 alarm 80 archive files (.Dba) 36 changing event time 80 changing event to untimed 79 conduit for synchronizing 146 conflicting events 84 continuous ...

  • Page 254

    Page 246 index e-mail addresses in address book 90, 91 looking up 123–124 e-mail items. See mail entering data 15–18 importing from other applications 36–37 problems with 224 using graffiti writing 25–34 using the computer keyboard 35 using the onscreen keyboard 35 entries. See address book eudora 1...

  • Page 255

    Index page 247 help graffiti 59 online tips 15 hiding records 72 high priority e-mail filter 137 hotsync buttons preferences 168 conduits for synchronizing applications 146–147, 219 customizing 146 defined 60 first-time operation 61–63, 162–163 for managing desktop e-mail 117–118 hotsync manager 61 ...

  • Page 256

    Page 248 index password 48–49, 167, 172 login scripts 193, 233 looking up address book data to add to other records 69–70 scrolling in address list 67 to add to e-mail addresses 123–124 lost organizer, contact for 90 lost records 224 lotus cc:mail 116 organizer, importing data from 36 m macintosh 15...

  • Page 257

    Index page 249 209–213, 228–229 preferences 175 modem connections 175, 176 monday, to start week 170 month (date book view) 85, 87 moving the cursor (graffiti writing) 33 mpa (memo pad archive file) 36 n network connecting 186 connection type 187 idle timeout 187 password 182 phone settings 183 pref...

  • Page 258

    Page 250 index general 170 hotsync buttons 168 modem 175 network 180–196 owner 172 shortcuts 173 primary dns 188 printing expense reports from excel 109–112 records from applications 22 prioritizing to do list records 94, 98 priority of delivery (e-mail) 125 private records displaying and creating 7...

  • Page 259

    Index page 251 security keys 190 selecting date for event 78 e-mail to be synchronized. See filters for e-mail 134 phone numbers in address book 90 text 58 sending e-mail 120–122, 127 serial connector 9 serial port 22, 145, 148 serial port of handheld 176 service templates 186, 194 service, selectin...

  • Page 260

    Page 252 index opening 54 overview 54 prioritizing records 94, 98 private records 74 purging records 60, 97 sorting records 71 today. See current date token-based authentication systems 190 transferring data. See hotsync troubleshooting 160 truncating e-mail 138 turning off organizer automatically 1...