1. DL manuals
  2. 3Ware
  3. Controller
  4. 9650SE-2LPB-10 - Sataii Raid Hardware 10Pk
  5. User Manual

3Ware 9650SE-2LPB-10 - Sataii Raid Hardware 10Pk User Manual

Other manuals for 9650SE-2LPB-10 - Sataii Raid Hardware 10Pk: Hardware Manual
Manual is about: Serial ATA RAID Controller

Summary of 9650SE-2LPB-10 - Sataii Raid Hardware 10Pk

  • Page 1

    3ware ® serial ata raid controller supports the 9650se, 9590se, and 9550sx models pn 720-0146-00 october 2006 user guide.

  • Page 2

    Www.3ware.Com ii copyright ©2004-2006 applied micro circuits corporation (amcc). All rights reserved. This publication may be copied or reproduced for reference purposes only. All other purposes require the express written consent of amcc, 215 moffett park drive, sunnyvale, ca 94089. Amcc shall not ...

  • Page 3: Table of Contents

    Www.3ware.Com iii table of contents about this user guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vii how this user guide is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Vii conventions . . . . . . . . . . . . . . . . ....

  • Page 4

    Iv 3ware serial ata raid controller user guide chapter 6. 3dm 2 (3ware disk manager) introduction . . . . . . . . . . . . . . . . . . . . . . . .66 browser requirements for 3dm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 installing 3dm . . . . . . . . . . . . ....

  • Page 5

    Www.3ware.Com v deleting a unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 deleting a unit through 3dm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 deleting a unit through 3bm . . . . . . . . . . ...

  • Page 6

    Vi 3ware serial ata raid controller user guide chapter 11. 3dm 2 reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189 controller summary page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190 controller details...

  • Page 7

    Www.3ware.Com vii about this user guide this document, 3ware serial ata raid controller user guide , provides instructions for configuring and maintaining raid units on 3ware 9650se, 9590se, and 9550sx series raid controllers. This guide assumes that you have already installed your controller in you...

  • Page 8

    Viii 3ware serial ata raid controller user guide 3. First-time raid configuration using 3bm provides step-by-step instructions for configuring raid units if you have just installed the controller. 4. Driver installation describes how to install drivers for the 3ware controller if you have just insta...

  • Page 9

    Conventions www.3ware.Com ix conventions the following conventions are used through this guide: • 3bm and 3bm 2 both refer to the 3ware bios manager, version 2. • 3dm and 3dm 2 both refer to the 3ware disk manager, version 2. • in the sections that describe using 3dm, current controller is used to r...

  • Page 10

    X 3ware serial ata raid controller user guide navigation pane does not automatically open. In this case, you can display the navigation pane by clicking the show navigation button at the left. Figure 1. Navigation button in the 3ware html bookshelf window click the show navigation button to display ...

  • Page 11

    Www.3ware.Com 1 1 introducing the 3ware® sata raid controller amcc 3ware raid controllers deliver full-featured, true hardware raid to servers and workstations. Amcc's raid controllers offer serial ata (sata) and sata ii interfaces in both low profile and half-card footprints. Combined with an advan...

  • Page 12

    Chapter 1. Introducing the 3ware® sata raid controller 2 3ware serial ata raid controller user guide system requirements 3ware 9650se, 959se, and 9550sx model raid controllers have the following requirements: motherboard and slot requirements a workstation-class or server-class motherboard, with slo...

  • Page 13

    Understanding raid concepts and levels www.3ware.Com 3 operating system • 3ware raid controllers may be used with: • windows 2000, windows xp, windows server 2003, both 32-bit and 64- bit x86 • red hat linux, 32-bit and 64-bit x86 • suse linux, 32-bit and 64-bit x86 • fedora core, 32-bit and 64-bit ...

  • Page 14

    Chapter 1. Introducing the 3ware® sata raid controller 4 3ware serial ata raid controller user guide this section organizes information about raid concepts and configuration levels into the following topics: • “raid concepts” on page 4 • “available raid configurations” on page 5 • “determining what ...

  • Page 15

    Understanding raid concepts and levels www.3ware.Com 5 available raid configurations raid is a method of combining several hard drives into one unit. It offers fault tolerance and higher throughput levels than a single hard drive or group of independent hard drives. Raid levels 0, 1, 10 and 5 are th...

  • Page 16

    Chapter 1. Introducing the 3ware® sata raid controller 6 3ware serial ata raid controller user guide 3ware uses a patented technology, twinstor®, on raid 1 arrays for improved performance during sequential read operations. With twinstor technology, read performance is twice the speed of a single dri...

  • Page 17

    Understanding raid concepts and levels www.3ware.Com 7 raid 6 raid 6 requires a 3ware 9650se raid controller. Raid 6 provides greater redundancy and fault tolerance than raid 5. It is similar to raid 5, but has two blocks of parity information (p+q) distributed across all the drives of a unit, inste...

  • Page 18

    Chapter 1. Introducing the 3ware® sata raid controller 8 3ware serial ata raid controller user guide raid 0 array using a two tier structure. Higher data transfer rates are achieved by leveraging twinstor and striping the arrays. In addition, raid 10 arrays offer a higher degree of fault tolerance t...

  • Page 19

    Understanding raid concepts and levels www.3ware.Com 9 figure 7. Raid 50 configuration example single disk a single drive can be configured as a unit through 3ware software. (3bm, 3dm 2, or cli). Like disks in other raid configurations, single disks contain 3ware disk control block (dcb) information...

  • Page 20

    Chapter 1. Introducing the 3ware® sata raid controller 10 3ware serial ata raid controller user guide determining what raid level to use your choice of which type of raid unit (array) to create will depend on your needs. You may wish to maximize speed of access, total amount of storage, or redundant...

  • Page 21

    Understanding raid concepts and levels www.3ware.Com 11 using drive capacity efficiently to make the most efficient use of drive capacity, it is advisable to use drives of the same capacity. This is because the capacity of each drive is limited to the capacity of the smallest drive in the unit. The ...

  • Page 22

    Chapter 1. Introducing the 3ware® sata raid controller 12 3ware serial ata raid controller user guide as spares for each other. The capacity used for each drive is rounded down to the nearest gb for drives under 45 gb (45,000,000,000 bytes), and rounded down to the nearest 5 gb for drives over 45 gb...

  • Page 23

    Monitoring, maintenance, and troubleshooting features www.3ware.Com 13 • 3dm 2 (3ware disk manager) 3dm is a daemon (under linux) and a service (under windows) which runs in the background on the controller’s host system, and can be accessed through a web browser to provide ongoing monitoring and ad...

  • Page 24

    Chapter 1. Introducing the 3ware® sata raid controller 14 3ware serial ata raid controller user guide • staggered spinup allows drives that support this feature to be powered- up into the standby power management state to minimize in-rush current at power-up and to allow the controller to sequence t...

  • Page 25

    Monitoring, maintenance, and troubleshooting features www.3ware.Com 15 blink the leds for particular drives, so that you can quickly identify what drive needs to be checked or replaced. (for more information, see “locating a drive by blinking its led” on page 166.) • auto rebuild. For times when you...

  • Page 26

    16 3ware serial ata raid controller user guide 2 getting started with your 3ware raid controller setting up your 3ware raid controller involves these main steps: • physically install the controller and drives • configure the raid unit • install the driver and make the operating system aware of the n...

  • Page 27

    Www.3ware.Com 17 if the operating system is already installed on another drive in your system, you can configure units through 3bm, through 3ware disk manager (3dm), or through the command line interface (cli). If you want to use 3dm or the cli for configuration, go ahead and boot to the operating s...

  • Page 28

    Chapter 2. Getting started with your 3ware raid controller 18 3ware serial ata raid controller user guide initial settings for policies and background tasks the table below lists the default settings for policies. These settings are used if you do not explicitly change the policy settings. Table 6: ...

  • Page 29

    Www.3ware.Com 19 self-test task schedules a daily, starting at 12:00 am and running for 24 hours 3dm, cli follow self-test task schedule yes 3dm, cli a. Although the default self-test task schedule is for 24 hours, self-test tasks are run only at the beginning of that time period and take just a few...

  • Page 30

    20 3ware serial ata raid controller user guide 3 first-time raid configuration using 3bm if you will install the operating system on and boot from a unit managed through the new 3ware raid controller, follow the steps in this chapter to use the 3ware bios manager (3bm) to configure the unit and inst...

  • Page 31

    Basic steps for creating a unit www.3ware.Com 21 to launch 3bm 1 power up or reboot your system. While the system is starting, watch for a screen similar to figure 8. Figure 8. 3ware bios screen 2 press alt-3 immediately to bring up the 3ware bios manager (3bm) . Normally your 3ware configuration re...

  • Page 32

    Chapter 3. First-time raid configuration using 3bm 22 3ware serial ata raid controller user guide 4 if you plan to make changes to your configuration and need to backup data before continuing, press esc and do so now. Otherwise, press any key to continue. Figure 10. Warning message when you start 3b...

  • Page 33

    Basic steps for creating a unit www.3ware.Com 23 3 make sure that the proper drives are listed. Figure 12. Create disk array display, raid 0 example to name the unit and select the desired raid configuration 1 (optional) press enter in the array name field and type a name for the unit. Then press en...

  • Page 34

    Chapter 3. First-time raid configuration using 3bm 24 3ware serial ata raid controller user guide figure 14. Stripe sizes for a raid 5 to set other policies for the unit while creating a unit through 3bm, you can set several policies that effect the unit (write cache, drive queuing mode, and continu...

  • Page 35

    Basic steps for creating a unit www.3ware.Com 25 1 use the arrow keys or press tab to move to the boot volume size field. 2 press enter to display a text box. 3 enter the size in gigabytes that should be assigned to the boot volume. 4 press enter again to accept the size. To confirm unit configurati...

  • Page 36

    Chapter 3. First-time raid configuration using 3bm 26 3ware serial ata raid controller user guide figure 15. Summary of volumes to be created to finish up and save your changes 1 if you have additional drives, you can go ahead and configure an additional raid unit or designate a hot spare. Then cont...

  • Page 37

    Basic steps for creating a unit www.3ware.Com 27 4 type y to continue, delete any existing data on the drives, and create the unit. Depending on the raid configuration you are creating, initialization of the unit may begin immediately. (raid 6 units and some raid 5 and raid 50 units begin immediate ...

  • Page 38

    Chapter 3. First-time raid configuration using 3bm 28 3ware serial ata raid controller user guide specifying a hot spare you can designate one of the available drives as a hot spare in 3bm . If a hot spare is specified and a redundant unit degrades, an event notification will be generated. The hot s...

  • Page 39

    Checking the motherboard boot sequence www.3ware.Com 29 checking the motherboard boot sequence using your computer’s setup utility, ensure that it shows the appropriate boot device. After installing the 3ware 9000 controller in your system, go into the bios for your computer system to check and chan...

  • Page 40

    30 3ware serial ata raid controller user guide 4 driver installation this chapter provides details about how to install the driver for your 3ware raid controller and make the units available to your operating system. • if the unit you have created will be your system's boot device, you install the d...

  • Page 41

    Driver installation under windows www.3ware.Com 31 driver installation under windows the 3ware raid controller can be used with microsoft windows 2000 (sp3 or newer), windows xp (sp1 or newer), and windows server 2003. Windows 2003 64-bit for amd opteron or intel em64t is also supported. It is recom...

  • Page 42

    Chapter 4. Driver installation 32 3ware serial ata raid controller user guide creating a 3ware driver diskette if you are installing windows on a new unit or drive managed by the 3ware raid controller, you must create a 3ware driver diskette. To create a driver diskette 1 insert the 3ware software c...

  • Page 43

    Driver installation under windows www.3ware.Com 33 6 if the “digital signature not found” message appears, click yes to continue the installation. (if there are multiple controllers in the system, you will see this message once for each controller.) 7 continue with the normal windows installation at...

  • Page 44

    Chapter 4. Driver installation 34 3ware serial ata raid controller user guide figure 18. Found new hardware wizard, windows 2000 1 click the next button and respond to the questions the wizard displays using the default selections. 2 when the wizard prompts you to select a device driver, click have ...

  • Page 45

    Driver installation under windows www.3ware.Com 35 6 when the install hardware device drivers screen appears (figure 20), click next and follow the prompts on the screen to install the second driver. Figure 20. Install hardware device drivers 7 when the second completing the found new hardware scree...

  • Page 46

    Chapter 4. Driver installation 36 3ware serial ata raid controller user guide figure 22. Found new hardware wizard, windows xp and 2003 1 click the next button and respond to the questions the wizard displays. 2 when the wizard prompts you to select a device driver, click have disk, and then indicat...

  • Page 47

    Driver installation under windows www.3ware.Com 37 figure 24. Welcome to the found new hardware wizard 7 when the second completing the found new hardware screen appears, click finish . Figure 25. Completing found new hardware wizard after the driver has been installed, continue with the instruction...

  • Page 48

    Chapter 4. Driver installation 38 3ware serial ata raid controller user guide making units managed by a 3ware controller available to windows after the 3ware driver has been installed, you need to partition and format the new units or disks. 1 remove the driver diskette or cd, reboot the system, and...

  • Page 49

    Driver installation under linux www.3ware.Com 39 driver installation under linux a drive or unit managed by the 3ware raid controller may be configured to be your system's boot device. Or, you can use units managed by the 3ware controller for secondary storage and boot from another device, such as a...

  • Page 50

    Chapter 4. Driver installation 40 3ware serial ata raid controller user guide article.Aspx?Id=14546 . You can also contact 3ware technical support, or email your driver request to support1@amcc.Com. For information about how to compile a driver from the 3ware driver source, see the links appended to...

  • Page 51

    Driver installation under linux www.3ware.Com 41 determining the current version of your 3ware driver if you already have a 3ware controller installed, you can check the current driver version, using either 3dm 2 or the cli. (for details, see “viewing information about a controller” on page 85.) you...

  • Page 52

    Chapter 4. Driver installation 42 3ware serial ata raid controller user guide to create a red hat linux driver install diskette 1 insert the 3ware software cd into your system. 2 when the 3ware escalade menu appears, click the driver & firmware disks button. 3 in the 3ware driver & firmware disk ima...

  • Page 53

    Driver installation under linux www.3ware.Com 43 to install the 3ware kernel driver module while installing red hat or fedora core linux on a new unit 1 boot with the red hat or fedora core cd: a insert the red hat cd-rom disk into your computer. B make sure the boot order in your motherboard’s bios...

  • Page 54

    Chapter 4. Driver installation 44 3ware serial ata raid controller user guide installing the 3ware kernel driver module on a red hat or fedora core linux system that boots from a different device the steps for installing the 3ware kernel driver module vary slightly, depending on your specific instal...

  • Page 55

    Driver installation under linux www.3ware.Com 45 • for bigmem kernels: 3w-9xxx.Big • for hugemem kernels: 3w-9xxx.Hug • for ia32e kernels: 3w-9xxx.I32 to install the 3ware driver and update the ram disk 1 log in as root and open a console window. 2 mount the cd which contains the 3ware kernel driver...

  • Page 56

    Chapter 4. Driver installation 46 3ware serial ata raid controller user guide 7 if you are using the grub boot loader, skip to step 8. If you are using the lilo boot loader, run lilo to update the boot record on disk by typing the following: /sbin/lilo the output should be similar to: added linux * ...

  • Page 57

    Driver installation under linux www.3ware.Com 47 6 load the kernel driver module manually. Type: modprobe sd_mod insmod 3w-9xxx you can also incorporate the insmod command into a startup script. Driver installation under suse linux materials required • 3ware software cd-rom • floppy diskette, if you...

  • Page 58

    Chapter 4. Driver installation 48 3ware serial ata raid controller user guide to get the kernel driver module if you only need the kernel driver module, you can get it in one of two ways: • browse the 3ware cd to /packages/drivers/linux and copy the appropriate kernel driver modules for your distrib...

  • Page 59

    Driver installation under linux www.3ware.Com 49 3 if you are using suse 9.1 or earlier, after the existing 3w-xxx entry, add 3w-9xxx to the file /lib/modules/ /modules.Dep 4 mount the cd-rom and copy and install the appropriate kernel driver module for your system. Mount /dev/cdrom /cdrom copy the ...

  • Page 60

    Chapter 4. Driver installation 50 3ware serial ata raid controller user guide 5 to load the kernel driver module, type: /sbin/insmod /lib/modules/ /kernel/drivers/scsi/ 3w-9xxx.Ko 6 type: /sbin/depmod -a 7 type: /sbin/mkinitrd 8 if you are using the grub boot loader, you are finished. If you are usi...

  • Page 61

    Driver installation under freebsd www.3ware.Com 51 obtaining 3ware freebsd drivers the 3ware software cd-rom that came with the 3ware raid controller includes compiled and tested kernel driver modules for freebsd 6.1 only, and source files for 5.X and 6.X series. To see if a more recent driver is av...

  • Page 62

    Chapter 4. Driver installation 52 3ware serial ata raid controller user guide to install the kernel driver module while installing freebsd v6.1 1 disconnect all scsi devices in the system, except the except the cd or dvd and the ones connected to the 3ware raid controller. 2 create the raid units on...

  • Page 63

    Driver installation under freebsd www.3ware.Com 53 8 at the freebsd boot menu, select "escape to loader prompt.” 9 at the loader prompt, load the kernel driver module by typing load disk0:twa_9ksx.Ko (assuming disk0 is the floppy drive) then boot, by typing boot now that you have installed the twa_9...

  • Page 64

    Chapter 4. Driver installation 54 3ware serial ata raid controller user guide 3 go to /usr/src/sys/conf/ and edit kern.Pre.Mk (use vi or any other editor). Below this line: includes+= -i$s/contrib/ngatm add this line: includes+= -i$s/dev/twa save changes. 4 go to usr/src/sys/i386/conf or /usr/src/sy...

  • Page 65

    Driver installation under freebsd www.3ware.Com 55 to install the 3ware kernel driver module when freebsd is installed on a device on the motherboard 1 make sure the 3ware raid controller is not installed in the system yet. 2 install freebsd to a disk attached to the motherboard ata controller. Be s...

  • Page 66

    Chapter 4. Driver installation 56 3ware serial ata raid controller user guide 4 cd /sys/modules/twa make 5 comment out the entry device twa # 3ware 9000 series in usr/src/sys/i386/conf or /usr/src/sys/amd64/conf 6 rebuild the kernel and reboot your system. 7 load the kernel driver module from /sys/m...

  • Page 67

    Www.3ware.Com 57 5 3ware bios manager 2 (3bm 2) introduction this section describes the basics of using 3ware bios manager 2 (3bm 2), one of the tools you can use to configure and maintain the units connected to your 3ware raid controller. It is organized into the following topics: • starting 3bm 2 ...

  • Page 68

    Chapter 5. 3ware bios manager 2 (3bm 2) introduction 58 3ware serial ata raid controller user guide 3 press alt-3 immediately to bring up the 3ware bios manager (3bm) . Normally your 3ware configuration remains on-screen for just a few seconds. However, if a unit has degraded, the screen indicates t...

  • Page 69

    Exiting the 3bm configuration utility www.3ware.Com 59 exiting the 3bm configuration utility when you are ready to exit the 3bm configuration utility, you have the option to save the configuration changes you have made, or to discard the changes. To save your configuration modifications 1 press the ...

  • Page 70

    Chapter 5. 3ware bios manager 2 (3bm 2) introduction 60 3ware serial ata raid controller user guide working in the 3bm screens the main 3bm screen (figure 30) shows the current configuration for the drives attached to your controller, and a list of any available drives. Unusable and incomplete drive...

  • Page 71

    Working in the 3bm screens www.3ware.Com 61 listed here in other units, you must first delete them. For more information, see “deleting a unit” on page 125. If any of the sections are not shown, it means that there are no items of that type connected to the controller. Table 7 lists how to move arou...

  • Page 72

    Chapter 5. 3ware bios manager 2 (3bm 2) introduction 62 3ware serial ata raid controller user guide specify (or unspecify) a drive as a hot spare s return to starting values for this session in the 3ware bios manager f6 note: f6 cannot bring back previous policy settings; they are saved when you exi...

  • Page 73

    Adjusting bios loading settings www.3ware.Com 63 adjusting bios loading settings 3bm 2 includes the following settings that let you customize the behavior of the bios for the selected controller. You can access these settings by selecting settings > bios settings from the main 3bm screen. • power-on...

  • Page 74

    Chapter 5. 3ware bios manager 2 (3bm 2) introduction 64 3ware serial ata raid controller user guide to change bios settings 1 on the main 3bm screen, tab to settings and press enter . 2 on the pop-up menu, select bios and press enter . The bios options settings screen appears. Figure 31. Bios option...

  • Page 75

    Displaying controller information www.3ware.Com 65 displaying controller information the controller information screen shows you details about your controller, and about the version of associated software installed on your system. To see the controller information 1 on the main 3bm screen, tab to in...

  • Page 76

    66 3ware serial ata raid controller user guide 6 3dm 2 (3ware disk manager) introduction 3ware disk manager 2 (3dm 2) allows you to manage and view the status of your 3ware raid controllers and associated drives. There are two parts to 3dm: a process, that runs in the background on the computer wher...

  • Page 77

    Browser requirements for 3dm www.3ware.Com 67 browser requirements for 3dm 3dm runs in most current web browsers. Tested and supported browsers include: • internet explorer 5.5 and above • mozilla firefox • netscape 7 and above additional requirements: • javascript must be enabled • cookies must be ...

  • Page 78

    Chapter 6. 3dm 2 (3ware disk manager) introduction 68 3ware serial ata raid controller user guide 3ware controller; you simply enter the correct url into a browser on the remote system. You will need to enable remote access first, however. During installation, you will be asked to enter the followin...

  • Page 79

    Installing 3dm www.3ware.Com 69 figure 33. 3dm remote monitoring and security configuration display 5 if the 3dm http listening port setup screen appears, enter the http port you want to use. This screen only appears when you check the first box on the 3dm remote monitoring and security configuratio...

  • Page 80

    Chapter 6. 3dm 2 (3ware disk manager) introduction 70 3ware serial ata raid controller user guide figure 34. 3dm e-mail notification preferences 7 continue with the installation as prompted, clicking next to move to the next screen, and finish when you reach the last screen. 3dm installation gives y...

  • Page 81

    Installing 3dm www.3ware.Com 71 uninstalling 3dm under microsoft windows use the add or remove programs control panel to uninstall 3dm. • from the startup menu, choose control panels > add or remove program s . • in the add or remove programs control panel, select 3dm and click change/remove . Insta...

  • Page 82

    Chapter 6. 3dm 2 (3ware disk manager) introduction 72 3ware serial ata raid controller user guide to specify initial setup for 3dm 2 during installation, you will be prompted with a series of questions that determine initial 3dm settings. You can change these later, from within 3dm. 1 3dm2 supports ...

  • Page 83

    Starting 3dm and logging in www.3ware.Com 73 uninstalling 3dm under linux or freebsd to uninstall 3dm for linux or freebsd 1 insert the 3ware software installation cd-rom into the cd-rom drive. 2 mount the cd-rom disk: mount /dev/cdrom /mnt 3 change the directory and run the uninstall script: (for f...

  • Page 84

    Chapter 6. 3dm 2 (3ware disk manager) introduction 74 3ware serial ata raid controller user guide logging in to the 3dm web application when the 3dm process is running in the background, you can log into the 3dm application pages using a browser. Two levels of access are provided: • users can check ...

  • Page 85

    Starting 3dm and logging in www.3ware.Com 75 3 when the 3dm logon screen appears, select whether you are a user or administrator . 4 enter your password and click login . If you are logging in for the first time after installing 3dm, the default password for both user and administrator is 3ware . St...

  • Page 86

    Chapter 6. 3dm 2 (3ware disk manager) introduction 76 3ware serial ata raid controller user guide starting the 3dm process under microsoft windows 3dm should start automatically after installation and upon bootup. If it does not, use the steps below to start it. To start the 3dm process manually 1 o...

  • Page 87

    Working with the 3dm screens www.3ware.Com 77 working with the 3dm screens 3dm’s features are organized on a series of pages you view in your browser. After you log in to 3dm, the summary page shows a list of controllers installed in the computer at the url you specified. Figure 37. 3dm main screen ...

  • Page 88

    Chapter 6. 3dm 2 (3ware disk manager) introduction 78 3ware serial ata raid controller user guide 3dm menus the 3dm menu bar groups access to a number of 3dm pages on menus, and provides direct link access to others. Figure 38. 3dm menu bar status information is available from the information menu ....

  • Page 89

    Working with the 3dm screens www.3ware.Com 79 viewing information about different controllers if you have more than one 3ware raid controller in the system, you select the one you want to see details about from the drop-down list at the right of the menu bar. This drop-down is available on all pages...

  • Page 90

    Chapter 6. 3dm 2 (3ware disk manager) introduction 80 3ware serial ata raid controller user guide table 8: list of 3dm pages 3dm page description controller summary page provides basic information about each 3ware raid controller in your system. To see this page, click summary in the menu bar. Contr...

  • Page 91

    Setting up 3dm preferences www.3ware.Com 81 setting up 3dm preferences the 3dm 2 settings page lets you define preference settings that affect the overall operation of 3dm. Most of these settings are specified initially during installation of 3dm. On the 3dm 2 settings page you can perform the follo...

  • Page 92

    Chapter 6. 3dm 2 (3ware disk manager) introduction 82 3ware serial ata raid controller user guide setting and changing 3dm passwords 3dm provides different access levels for users and administrators. The administrator access level allows the user to fully configure 3dm. The user access level allows ...

  • Page 93

    Setting up 3dm preferences www.3ware.Com 83 • information will send e-mails for all events • warning will send e-mail for events with severity of warning and error. • error will send e-mail for events with severity of error only. Events are listed on the 3dm alarms page. Event notification can be se...

  • Page 94

    Chapter 6. 3dm 2 (3ware disk manager) introduction 84 3ware serial ata raid controller user guide to enable or disable remote access 1 click 3dm 2 settings on the menu bar. 2 in the remote access section of the 3dm 2 settings page, select either enabled or disabled in the allow remote connections fi...

  • Page 95

    Www.3ware.Com 85 7 configuring your controller this section describes how to view details about the controller, check its status, and change configuration settings that affect the controller and all of the drives connected to it. It is organized into the following sections: • viewing information abo...

  • Page 96

    Chapter 7. Configuring your controller 86 3ware serial ata raid controller user guide figure 40. Controller summary page 2 to see more details about a particular controller, click the id link for that controller to display the controller details page. Figure 41. Controller details page to see inform...

  • Page 97

    About controller policies www.3ware.Com 87 to see information about a controller in 3bm (bios) 1 power up or reboot your system. 2 while the system is starting, watch for a screen showing information about the controller and units you want to work with. When you have more than one controller install...

  • Page 98

    Chapter 7. Configuring your controller 88 3ware serial ata raid controller user guide • carve size. (referred to as carving factor in 3bm) sets the size for dividing up units into volumes when auto-carving is enabled. This setting can be between 1024 and 2048 gb. • staggered spin-up. Spin-up allows ...

  • Page 99

    Viewing controller policies www.3ware.Com 89 viewing controller policies you can view the current state of controller policies in 3dm, in the other controller settings section at the bottom of the controller settings page (see figure 42.) only the auto rebuild, auto-carving, and carve size policies ...

  • Page 100

    Chapter 7. Configuring your controller 90 3ware serial ata raid controller user guide to view controller polices in 3bm you can also view and change these controller polices in 3bm, as shown in figure 43. 1 on the main 3bm screen, tab to settings and press enter . 2 on the pop-up menu, select contro...

  • Page 101

    Using auto-carving for multi lun support www.3ware.Com 91 to enable auto-rebuild through 3bm 1 on the main 3bm screen, tab to settings and press enter . 2 on the pop-up menu, select controller policies and press enter . 3 on the policy settings page, tab to the auto-rebuild field, press enter to dis...

  • Page 102

    Chapter 7. Configuring your controller 92 3ware serial ata raid controller user guide the main use of auto-carving is to gain use of the full capacity in units greater than 2 tb. This is because windows 2000, windows 2003, windows xp, and freebsd 4.X, do not currently recognize unit capacity in exce...

  • Page 103

    Setting the size of volumes created with auto-carving www.3ware.Com 93 if the combined capacity of the drives exceeds the carve size, a number of volumes will be created. 3 verify the creation of the volumes. In 3dm 2, the number of volumes is shown on the unit details page. 4 verify that the volume...

  • Page 104

    Chapter 7. Configuring your controller 94 3ware serial ata raid controller user guide 3 on the policy settings page, tab to the carving factor field, press enter to display the text entry box, enter the size you want (between 1024 gb and 2048 gb) and press enter again to accept it. 4 tab to ok and p...

  • Page 105

    Exporting jbod disks www.3ware.Com 95 exporting jbod disks by default, jbod disks (unconfigured disks) connected to the 3ware raid controller are not exported to the operating system. This means that any drives you leave unconfigured are not seen by the operating system, and cannot be used for stora...

  • Page 106

    96 3ware serial ata raid controller user guide 8 configuring units this section includes information and procedures on configuring units attached to your 3ware raid controller. It is organized into the following topics: • configuring a new unit • creating a hot spare • naming a unit • setting unit p...

  • Page 107

    Configuring a new unit www.3ware.Com 97 configuration options when creating a unit this section provides an overview of the choices you have when configuring a new unit. For step-by-step instructions, see “creating a unit through 3dm” on page 99 and “creating a unit through 3bm” on page 102. When yo...

  • Page 108

    Chapter 8. Configuring units 98 3ware serial ata raid controller user guide name of the unit (optional) units can be given names. These names will be visible in 3dm and, 3bm. Stripe size, if appropriate for the raid level in general, smaller stripe sizes are better for sequential i/o, such as video,...

  • Page 109

    Configuring a new unit www.3ware.Com 99 boot volume size when you create a unit through 3bm, you can create a special volume to function as the boot volume. You specify the size you want this volume to be. This is useful if you will be installing an operating system onto the unit, and want it to be ...

  • Page 110

    Chapter 8. Configuring units 100 3ware serial ata raid controller user guide 3 click create unit . A window similar to the one below shows the drives you selected, and lets you specify configuration settings. Figure 46. Configuring a unit in 3dm 4 in the type field, select the raid configuration you...

  • Page 111

    Configuring a new unit www.3ware.Com 101 8 make changes to the unit policies, as desired. You can enable or disable the write cache , auto verify , and continue on source error during rebuild . You can also set the storsave policy. For details about these settings, see “setting unit policies” on pag...

  • Page 112

    Chapter 8. Configuring units 102 3ware serial ata raid controller user guide creating a unit through 3bm in 3bm, configuration tasks start from the main 3ware bios manager screen shown in figure 48. Figure 48. 3bm main display to create a unit through 3bm 1 at the main 3bm screen, select the drives ...

  • Page 113

    Configuring a new unit www.3ware.Com 103 2 after all drives for the unit are selected, tab to the create unit button and press enter . 3 on the 3ware disk array screen, make sure that the proper drives are listed. Figure 50. Create disk array display 4 (optional) press enter and type a name for the ...

  • Page 114

    Chapter 8. Configuring units 104 3ware serial ata raid controller user guide 8 (optional) tab through the policy fields and make any appropriate changes to the settings for: • write cache setting • drive queuing mode • continue on error during rebuild • storsave policy for details about these settin...

  • Page 115

    Configuring a new unit www.3ware.Com 105 12 when you are finished making configuration changes, press f8 to save the changes and exit 3bm. A warning message tells you that all existing data on the drives will be deleted, and asks you to confirm that you want to proceed. Figure 53. Confirmation messa...

  • Page 116

    Chapter 8. Configuring units 106 3ware serial ata raid controller user guide 2 press the page up key to move the unit up the list; press the page down key to move the unit down the list. Position the unit you want to be bootable at the top of the list of exportable units. 3 when you are finished wor...

  • Page 117

    Configuring a new unit www.3ware.Com 107 to partition, format, and mount under linux 1 boot the system and log in as root. 2 open a terminal window. 3 partition the unit: fdisk /dev/sda if the unit is over 2 tb, use: parted /dev/sda (parted) mklabel new disk label type? Gpt (parted) p disk geometry ...

  • Page 119

    Creating a hot spare www.3ware.Com 109 specifying a hot spare through 3dm if you need to add a drive to be used as the hot spare, follow the instructions under “adding a drive” on page 134. To specify a hot spare after the system is booted 1 in 3dm, choose management > maintenance. 2 in the availabl...

  • Page 120

    Chapter 8. Configuring units 110 3ware serial ata raid controller user guide figure 54. Hot spare indicated if a hot spare is already enabled, you can disable it by pressing s again. 3 if you are finished making changes in 3bm, press f8 to save the changes and exit. Naming a unit units attached to 9...

  • Page 121

    Setting unit policies www.3ware.Com 111 to name or rename a unit through 3bm 1 at the main 3bm screen, select the unit by highlighting it and pressing enter . An asterisk appears in the left-most column to indicate that it is selected. 2 tab to the maintain unit button and press enter . 3 on the pop...

  • Page 122

    Chapter 8. Configuring units 112 3ware serial ata raid controller user guide this feature is designed to make it easier to insure regular verification of units. If verify schedules have been enabled, then auto verify will run only in the scheduled verify time slots. When auto verify is disabled, you...

  • Page 123

    Setting unit policies www.3ware.Com 113 enabling and disabling the unit write cache write cache is used to store data locally in memory on the drive before it is written to the disk drive media, allowing the computer to continue with its next task. This improves performance. However, there may be in...

  • Page 124

    Chapter 8. Configuring units 114 3ware serial ata raid controller user guide to enable or disable unit write cache through 3bm 1 at the main 3bm screen, select the unit by highlighting it and pressing enter . An asterisk appears in the left-most column to indicate that it is selected. 2 tab to the m...

  • Page 125

    Setting unit policies www.3ware.Com 115 verify task during the scheduled time windows. (for information about schedules, see “scheduling background tasks” on page 161.) if auto verify is not set, you must manually specify when you want to run a verify, on the 3dm controller settings page. If a sched...

  • Page 126

    Chapter 8. Configuring units 116 3ware serial ata raid controller user guide the page refreshes, and a message at the top confirms the change you have made. To set the continue on source error during rebuild policy in 3bm 1 at the main 3bm screen, select the unit by highlighting it and pressing ente...

  • Page 127

    Setting unit policies www.3ware.Com 117 to enable or disable queuing for a unit through 3dm 1 choose management > controller settings from the menu bar in 3dm. 2 in the unit policies section of the controller settings page, enable queuing by checking the box under “queuing” for the designated unit; ...

  • Page 128

    Chapter 8. Configuring units 118 3ware serial ata raid controller user guide • fua (force unit access) . Fua commands are a way that the raid controller or a program (such as a database program) can ensure that data is actually written to the disk drive media, and is not stored in cache. When a writ...

  • Page 129

    Setting unit policies www.3ware.Com 119 the protection profile enables write journaling; the performance and balanced profile disables it. The balanced profile disables it only if no bbu is present. If write journaling is disabled and a bbu is present, then it is as if the bbu was disabled for that ...

  • Page 130

    Chapter 8. Configuring units 120 3ware serial ata raid controller user guide 5 press enter to display the choices, use the arrow keys to select the setting you want, and press enter again to choose it. 6 tab to the ok button and press enter to select it. You return to the main 3bm screen. 7 when you...

  • Page 131

    Changing an existing configuration by migrating www.3ware.Com 121 raid level migration (rlm) overview raid level migration is the process of converting one raid configuration to another. When you migrate a unit to a different configuration, the user data on it is redistributed to the format of the n...

  • Page 132

    Chapter 8. Configuring units 122 3ware serial ata raid controller user guide changing raid level you can use migrate to change the raid level of an existing unit while the unit is online, without experiencing any data loss. When you change a raid level, you may also add one or more drives to the uni...

  • Page 133

    Changing an existing configuration by migrating www.3ware.Com 123 to change the raid level of a unit 1 in 3dm 2, choose management > maintenance . 2 in the unit maintenance table on the maintenance page, select the unit for which you wish to change the raid level, by checking the box next to the uni...

  • Page 134

    Chapter 8. Configuring units 124 3ware serial ata raid controller user guide 3 click the migrate unit button. The migrate dialog box appears, listing the drives which can be added to the unit. 4 select the drives(s) you wish to add to the unit by checking the port id box next to each one. 5 if desir...

  • Page 135

    Deleting a unit www.3ware.Com 125 under linux and freebsd, from a command prompt, type sync , sync , sync . You can then unmount the unit with this command: umount location> 2 in the software, remove and rescan the controller, in order to update unit information. A in 3dm2 choose management > mainte...

  • Page 136

    Chapter 8. Configuring units 126 3ware serial ata raid controller user guide if you have incomplete drives, or drives that appear with a message such as “unsupported dcb,” indicating that they were previously part of a unit on a 3ware 7000/8000 series controller, they must be deleted before you use ...

  • Page 137

    Deleting a unit www.3ware.Com 127 5 in the unit maintenance section of the maintenance page, select the unit you want to remove and click delete unit . 6 when a message asks you to confirm, click ok . Configuration information associating the drives with the unit is deleted, and the individual drive...

  • Page 138

    Chapter 8. Configuring units 128 3ware serial ata raid controller user guide 3 on the delete disk array screen, review the information about the unit to make sure it is the one you want to delete. Figure 59. Deleting a unit in 3bm 4 tab to the ok button and press enter . You return to the main 3bm s...

  • Page 139

    Removing a unit www.3ware.Com 129 removing a unit through 3dm in 3dm, the command for deleting a unit is on the maintenance page. Be sure to follow steps 1 and 2 in the instructions before using the remove command. To remove a unit through 3dm 1 make sure the operating system is not accessing the un...

  • Page 140

    Chapter 8. Configuring units 130 3ware serial ata raid controller user guide the operating system is notified that the unit was removed. In linux the device node associated with this unit is removed. In windows the device manager will reflect the changes under the disk drives icon. You can now physi...

  • Page 141

    Moving a unit from one controller to another www.3ware.Com 131 moving a unit from one controller to another after you have configured a unit on a 3ware 9000 series controller, you can move it to a different 3ware 9000 series controller, and retain the configuration on the new controller. This is ref...

  • Page 142

    Chapter 8. Configuring units 132 3ware serial ata raid controller user guide to move units under windows 1 install the 9000 controller in your system, while leaving the 8000 controller installed. 2 install the windows driver. (for details, see “driver installation under windows” on page 31.) 3 run t...

  • Page 143

    Moving a unit from one controller to another www.3ware.Com 133 4 attach the drives to the 9000 board. 5 reboot the system and enter the 3ware 9000 series bios (3bm) by pressing alt-3. Enable the export jbod policy on the policy screen. 6 press the f8 or esc key to save and exit. To move legacy jbod ...

  • Page 144

    Chapter 8. Configuring units 134 3ware serial ata raid controller user guide 5 if you are working with a linux system, install the 9550sx, 9590se, or 9650se controller. 6 attach the drives that were on the to the 9500s to the 9550sx, 9590se, or 9650se controller. 7 power up the computer and verify t...

  • Page 145

    Removing a drive www.3ware.Com 135 to add a drive 1 in 3dm, choose management > maintenance . 2 on the maintenance page, click rescan controller . The drive will appear in the list of available drives. You can now use it in a new raid configuration, or as a replacement drive in the event that anothe...

  • Page 146

    Chapter 8. Configuring units 136 3ware serial ata raid controller user guide on the maintenance page, remove drive links appear next to all drives that can be removed from units, and next to drives in the available drives list. 2 locate the drive you want to remove and click the remove drive link (f...

  • Page 147

    Rescanning the controller www.3ware.Com 137 for more details about how the rescan feature works, see the information in the 3dm reference section, under “maintenance page” on page 204. To rescan the controller through 3dm 1 in 3dm, choose management > maintenance . 2 on the maintenance page, click r...

  • Page 148

    Www.3ware.Com 138 9 maintaining units 3ware raid controllers include a number of features in the firmware that help maintain the integrity of your drives, check for errors, repair bad sectors, and rebuild units when drives degrade. In addition, 3ware bios manager (3bm) and 3ware disk manager (3dm) p...

  • Page 149

    Checking unit and drive status through 3dm www.3ware.Com 139 the next figure illustrates how you can drill down to get additional detail about units and drives in your system. Figure 61. Drilling down to check status information for some raid levels (raid 6, raid 10, and raid 50), a single raid unit...

  • Page 150

    Chapter 9. Maintaining units 140 3ware serial ata raid controller user guide enclosure led status indicators if you use an enclosure that has an integrated amcc/3ware ccu (chassis control unit), the leds on your enclosure also provide some status information. The chassis should come with a cable whi...

  • Page 151

    Checking unit and drive status through 3dm www.3ware.Com 141 the unit is not fully fault tolerant until the rebuilding is complete. For more information, see “to verify a unit through 3bm” on page 154. • rebuild-paused. The unit is set to rebuild, however scheduling is enabled, and the present time ...

  • Page 152

    Chapter 9. Maintaining units 142 3ware serial ata raid controller user guide drive statuses the following is a list of drive statuses you may see in 3dm: • ok. The drive is fine and is functioning normally. • not present. No drive is present in this slot. • drive removed. The drive has been removed....

  • Page 153

    About inoperable units www.3ware.Com 143 about inoperable units units become inoperable when there are no longer enough drives in the unit for it to function. For example, a raid 5 unit created from four drives becomes degraded if one drive fails or is removed, but becomes inoperable if two drives f...

  • Page 154

    Chapter 9. Maintaining units 144 3ware serial ata raid controller user guide event messages are categorized into the following levels of severity: • errors (high severity events), shown next to a red box • warnings , shown next to a yellow box • information, shown next to a blue box examples of even...

  • Page 155

    Alarms, errors, and other events www.3ware.Com 145 winavalarm is a stand-alone utility and does not require 3dm to be running, unlike e-mail notification. After it is installed, an icon for it appears in your system tray. To change the alert utility settings 1 double-click on the winavalarm icon in ...

  • Page 156

    Chapter 9. Maintaining units 146 3ware serial ata raid controller user guide downloading an error log you can download an error log containing information from the firmware log. This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3...

  • Page 157

    Background tasks www.3ware.Com 147 background tasks background tasks are maintenance tasks that help maintain the integrity of your drives and data. These tasks include • initialization of units • verification of units • rebuilds when units have become degraded • migration of an on-line raid from on...

  • Page 158

    Chapter 9. Maintaining units 148 3ware serial ata raid controller user guide about initialization for 3ware sata raid controllers, initialize means to put the redundant data on the drives of redundant units into a known state so that data can be recovered in the event of a disk drive failure. For ra...

  • Page 159

    Background tasks www.3ware.Com 149 postpone initialization until a scheduled time. (see “scheduling background tasks” on page 161). Initialization of different raid types information about initialization for each of the different raid types is described below and summarized in table 12 on page 150. ...

  • Page 160

    Chapter 9. Maintaining units 150 3ware serial ata raid controller user guide initialization of raid 1 and raid 10 units raid 1 and raid 10 units do not need to be initialized when they are created to be fault tolerant and are immediately available for use with full performance when created. Initiali...

  • Page 161

    Background tasks www.3ware.Com 151 background initialization after power failure the 3ware controller detects and handles power failures, using a mechanism that ensures that redundant units have consistent data and parity. When a redundant unit is unexpectedly shutdown, there is a possibility some d...

  • Page 162

    Chapter 9. Maintaining units 152 3ware serial ata raid controller user guide what verification does for a raid 1 or raid 10 unit, a verify compares the data of one mirror with the other. For raid 5, raid 6, and raid 50, a verify calculates parity and compares it to what is written on the disk drive....

  • Page 163

    Background tasks www.3ware.Com 153 how errors are handled verification makes use of the same error checking and error repair techniques used during ordinary use of drives configured through 3ware raid controllers. When verification encounters an error, the controller typically retries the command. I...

  • Page 164

    Chapter 9. Maintaining units 154 3ware serial ata raid controller user guide to verify a unit through 3dm 1 in 3dm, choose management > maintenance . 2 in the unit maintenance section of the maintenance page, select the unit you want to verify and click verify unit . 3dm puts the selected unit in ve...

  • Page 165

    Background tasks www.3ware.Com 155 rebuilding units rebuilding is the process of generating data on a new drive after it is put into service to replace a failed drive in a fault tolerant unit. If a hot spare is specified and a redundant unit degrades, it will be used to automatically replace the fai...

  • Page 166

    Chapter 9. Maintaining units 156 3ware serial ata raid controller user guide a raid 6 unit can have two simultaneous drive failures, before becoming inoperable. When a raid 5 or raid 6 is running in degraded mode and you rebuild it, the missing data is reconstructed from all functioning drives. Rebu...

  • Page 167

    Background tasks www.3ware.Com 157 rebuilding units through 3bm when a raid unit becomes degraded, it is marked as such, and the drive(s) that failed are marked as not in use in the 3bm screens. Figure 66, shows an example of how a degraded raid 5 unit appears in 3bm. Figure 66. Degraded raid 5 arra...

  • Page 168

    Chapter 9. Maintaining units 158 3ware serial ata raid controller user guide figure 67. Degraded disk array warning message 2 press a key to continue. 3 if your degraded unit has a drive indicated as not in use , the drive may still be usable. Try rebuilding with the not in use drive intact. Simply ...

  • Page 169

    Background tasks www.3ware.Com 159 figure 68. Rebuild option on the maintain menu the rebuild disk array screen displays. Figure 69. Rebuild disk array screen 5 press enter to select the ok button to continue. You are returned to the main screen; “rebuilding” appears next to the unit you selected. 6...

  • Page 170

    Chapter 9. Maintaining units 160 3ware serial ata raid controller user guide and cancel a rebuild by using the remove drive link on the maintenance page. If you do not have hot-swap carriers and do not want to boot the operating system and launch 3dm, you can also cancel a rebuild by powering down t...

  • Page 171

    Scheduling background tasks www.3ware.Com 161 background task prioritization although migration tasks follow the same schedule as rebuild and initialization tasks, they are always given the highest priority because of the controller and disk resources required during migration. Once a unit is put in...

  • Page 172

    Chapter 9. Maintaining units 162 3ware serial ata raid controller user guide you can also set the rate at which background tasks are performed compared to i/o tasks. For more information, see “setting background task rate” on page 160. Scheduled task duration if a rebuild completes within a scheduli...

  • Page 173

    Scheduling background tasks www.3ware.Com 163 figure 70. Selecting task schedules to view turning on or off use of a task schedule turning on the schedule for rebuild/migrate and verify tasks forces rebuilds, migrates, and verifies to be performed only during the time specified by the schedule. If t...

  • Page 174

    Chapter 9. Maintaining units 164 3ware serial ata raid controller user guide 3 in the schedule rebuild tasks section, select the appropriate setting: follow schedule or ignore schedule . The illustration below shows this setting for the rebuild task schedule. Removing a task schedule by default, dai...

  • Page 175

    Scheduling background tasks www.3ware.Com 165 to add a task schedule slot 1 choose management > schedule from the menu bar. The scheduling page appears, showing the schedule for rebuild/migrate tasks. 2 to view verify tasks or self-test tasks, select it from the drop-down list at the top of the page...

  • Page 176

    Chapter 9. Maintaining units 166 3ware serial ata raid controller user guide 3 check the boxes next to the self-tests you want to be performed. To disable self-tests unlike scheduling of rebuilds and verifies, scheduling of self-tests is always enabled. To disable self-tests you must either remove a...

  • Page 177

    Locating a drive by blinking its led www.3ware.Com 167 the led on the enclosure begins blinking. 3 when you are finished working with the drive and no longer need to see the led, return to this page and uncheck the identify box. To blink the leds for all drives in a unit 1 choose from the main menu ...

  • Page 178

    168 3ware serial ata raid controller user guide 10 maintaining your controller this section contains instructions for how to perform tasks that help you maintain your controller, including: • determining the current version of your 3ware driver • updating the driver and firmware • viewing battery in...

  • Page 180

    Chapter 10. Maintaining your controller 170 3ware serial ata raid controller user guide depending on the item you selected, you may see either .Zip (for windows) or .Tgz (for linux/freebsd) files to download. 8 read and agree to the license agreement that appears. 9 click save to save the file to di...

  • Page 181

    Updating the driver and firmware www.3ware.Com 171 to update the 3ware driver and firmware using the update utility 1 download and extract the driver files, as described under “updating the driver and firmware” on page 169. 2 backup any critical data prior to updating the 3ware driver. 3 log in to y...

  • Page 182

    Chapter 10. Maintaining your controller 172 3ware serial ata raid controller user guide when the 3ware driver/firmware update dialog box appears, it shows available updates for the device driver and for the firmware. Figure 72. Update utility showing available drivers . If either your driver or firm...

  • Page 183

    Updating the driver and firmware www.3ware.Com 173 if the firmware image is not found with the driver files, the 3ware driver/ firmware update dialog box will show only the driver as available. Figure 74. Update utility showing only driver available if the driver is not found, the 3ware driver/firmw...

  • Page 184

    Chapter 10. Maintaining your controller 174 3ware serial ata raid controller user guide 6 in the action section of the dialog, make any changes to what will be updated and click continue to install your selections. During the update, the driver installs on your local drive. The firmware will first d...

  • Page 185

    Updating the driver and firmware www.3ware.Com 175 using the update utility with multiple controllers when your system has multiple 3ware raid controllers installed, the update utility lets you update the firmware on any or all of the installed controllers. To update the firmware on multiple control...

  • Page 186

    Chapter 10. Maintaining your controller 176 3ware serial ata raid controller user guide updating the 3ware driver under windows xp if you prefer, you can update the 3ware driver through the windows device driver manager, instead of using the update utility described above. To update the 3ware driver...

  • Page 187

    Updating the driver and firmware www.3ware.Com 177 10 click the update driver… button. 11 if your system has windows xp service pack 2, the first screen asks whether you want to connect to windows update. Select “no, not this time” and click next . Figure 78. Windows xp service pack 2 windows update...

  • Page 188

    Chapter 10. Maintaining your controller 178 3ware serial ata raid controller user guide 13 at the next screen (figure 80) choose “don’t search. I will choose the driver to install” and click next . Figure 80. Search for driver screen 14 when the select the device driver screen appears (figure 81), c...

  • Page 189

    Updating the driver and firmware www.3ware.Com 179 15 when the install from disk dialog box appears (figure 82), enter the correct path name to the driver. If you created a driver diskette, insert it now. (the path will be a: if you are using a diskette in the a drive.) figure 82. Install from disk ...

  • Page 190

    Chapter 10. Maintaining your controller 180 3ware serial ata raid controller user guide 18 when the completing the hardware update wizard screen appears, click finish . 19 if you are prompted to restart the system, do so. Shortly after clicking finish , or after the machine reboots, the first screen...

  • Page 191

    Updating the driver and firmware www.3ware.Com 181 figure 85. Completing found new hardware wizard updating the 3ware driver under red hat or fedora core the following steps describe how to update the 3ware driver under red hat. To update the 3ware driver under red hat 1 download and extract the dri...

  • Page 192

    Chapter 10. Maintaining your controller 182 3ware serial ata raid controller user guide note: the name of the module you will copy ( 3w-9xxx.* ) varies, depending on the kernel; however you will always copy it to a file named 3w-9xxx.O for 2.4 kernels, or 3w-9xxx.Ko for 2.6 kernels for red hat or fe...

  • Page 193

    Updating the driver and firmware www.3ware.Com 183 updating the 3ware driver under suse the following steps describe how to update the 3ware driver under suse. To update the 3ware driver under suse 1 download and extract the driver, as described under “updating the driver and firmware” on page 169. ...

  • Page 194

    Chapter 10. Maintaining your controller 184 3ware serial ata raid controller user guide 8 run mkinitrd. 9 if you are using lilo, use lilo to update to the boot loader. You should see a printout of kernels that are able to boot on this system after running lilo. 10 reboot, if booted from the 3ware co...

  • Page 195

    Updating the firmware under linux and freebsd www.3ware.Com 185 updating the firmware under linux and freebsd the following steps describe how to update the firmware under linux and freebsd. The prom images that are installed when you update the firmware include any 3bm, a-chip, p-chip, and bbu firm...

  • Page 196

    Chapter 10. Maintaining your controller 186 3ware serial ata raid controller user guide viewing battery information the battery backup unit (bbu) is an add-on card that can be attached to a 3ware 9000 raid controller to supply power from a battery pack in the event of a system power loss. This allow...

  • Page 197

    Testing battery capacity www.3ware.Com 187 testing battery capacity batteries in the bbu need to be replaced periodically. A battery test should be run every four weeks in order to get a reliable estimate of battery capacity, and to determine when it needs to be replaced. The battery test is used to...

  • Page 198

    Chapter 10. Maintaining your controller 188 3ware serial ata raid controller user guide figure 87. Bbu information screen while battery is testing to test the battery in a bbu in 3bm 1 at the main 3bm screen, tab to the bbu button and press enter . 2 tab to test battery capacity and press enter . Fi...

  • Page 199

    Www.3ware.Com 189 11 3dm 2 reference this section includes details about the fields and features available on the pages you work with throughout 3dm 2. It is organized by 3dm page, as the pages are organized on the 3dm menu bar. • controller summary page • controller details page • unit information ...

  • Page 200

    Chapter 11. 3dm 2 reference 190 3ware serial ata raid controller user guide controller summary page figure 89. Controller summary page the summary page appears after you first logon to 3dm, and when you click the summary link in the menu bar. This page provides basic information about each 3ware rai...

  • Page 201

    Controller details page www.3ware.Com 191 controller details page figure 90. Controller details page the controller details page appears when you choose information > controller details from the menu bar. This page provides detailed information about the controller specified in the drop-down list on...

  • Page 202

    Chapter 11. 3dm 2 reference 192 3ware serial ata raid controller user guide # of drives. The number of drives connected to the controller. Download error log: click on this link to download the firmware error log to your computer. This feature is important when contacting amcc for support with your ...

  • Page 203

    Unit details page www.3ware.Com 193 status. The operational status of the unit: ok, rebuilding, initializing, migrating, verifying, degraded, or inoperable (missing drives). When a unit is rebuilding, initializing, migrating, or verifying, the percentage (%) complete is also shown. For an explanatio...

  • Page 204

    Chapter 11. 3dm 2 reference 194 3ware serial ata raid controller user guide drive, will include details about the unit and each subunit, as shown in figure 92. However, if the unit is a single disk, only information about one disk will be shown. Details on this page may include all or some of the fo...

  • Page 205

    Drive information page www.3ware.Com 195 drive information page figure 93. Drive information page the drive information page appears when you choose information > drive information from the menu bar, or when you click a port # on the unit details page. If you arrive at this page from the port # hype...

  • Page 206

    Chapter 11. 3dm 2 reference 196 3ware serial ata raid controller user guide identify. Check this box to cause the led for this drive to blink in the enclosure. (this feature only applies when drives are in an enclosure that has a chassis control unit (ccu) and is connected to the i 2 c chassis contr...

  • Page 207

    Controller settings page www.3ware.Com 197 command queuing, the feature must be enabled at both the drive and the controller. Not all drives support ncq. . The ncq values in this window indicate whether the feature is supported and enabled at the drive. At the controller level, queuing is enabled or...

  • Page 208

    Chapter 11. 3dm 2 reference 198 3ware serial ata raid controller user guide there are four main sections on this page: • background task rate • unit policies • unit names • other controller settings background task rate the background task rate fields let you change the balance of background tasks a...

  • Page 209

    Controller settings page www.3ware.Com 199 continue on source error during rebuild. This policy applies only to units which are redundant. (for units which are not redundant, a check box is not available.) when this policy is set, ecc errors are ignored when they are encountered during a rebuild. Wh...

  • Page 210

    Chapter 11. 3dm 2 reference 200 3ware serial ata raid controller user guide unit names units can be assigned names. A name can be assigned when the unit is created and can be changed from this screen. For additional information, see “naming a unit” on page 110. Other controller settings the other co...

  • Page 211

    Scheduling page www.3ware.Com 201 is disabled and jbod drives are not exported to the operating system. For more information about this feature, see “setting the auto rebuild policy” on page 90. For additional information, see “setting the auto rebuild policy” on page 90. Scheduling page figure 96. ...

  • Page 212

    Chapter 11. 3dm 2 reference 202 3ware serial ata raid controller user guide follow schedule/ignore schedule. You can enable or disable the schedule for the rebuild/migrate and verify tasks by selecting either follow schedule or ignore schedule . When schedules are set to be ignored, these tasks can ...

  • Page 213

    Scheduling page www.3ware.Com 203 the udma mode can become downgraded in the event that cable crc errors are encountered, requiring multiple retries to read sectors. In severe cases, the udma mode may be downgraded from ata 150 to ata 133, to ata 100, to 66, to 33. This check is also done every time...

  • Page 214

    Chapter 11. 3dm 2 reference 204 3ware serial ata raid controller user guide maintenance page figure 97. Maintenance page the maintenance page appears when you choose management > maintenance from the menu bar. The maintenance page lets you perform maintenance tasks on existing units on the current c...

  • Page 215

    Maintenance page www.3ware.Com 205 rescan controller the rescan controller button scans the ports on the controller. Rescanning updates the list of available drives shown and updates the status of all ports. If error conditions have been fixed, the status is updated to reflect that. Rescanning is us...

  • Page 216

    Chapter 11. 3dm 2 reference 206 3ware serial ata raid controller user guide unit information unit number. The unit number assigned to the unit by the firmware. Use the checkbox next to the unit to select a unit before clicking one of the task buttons. # drives. Number of drives in the unit. Type of ...

  • Page 217

    Maintenance page www.3ware.Com 207 maintenance task buttons below the list of units, a row of task buttons lets you perform maintenance and configuration tasks related to the unit. Before clicking one of these buttons, select the appropriate unit. Verify unit. Puts the selected unit in verifying mod...

  • Page 218

    Chapter 11. 3dm 2 reference 208 3ware serial ata raid controller user guide if rebuild scheduling is enabled on the scheduling page, the unit will not start actively rebuilding until the scheduled time, and the status will change to say “rebuild-paused.” (the unit details page indicates whether a un...

  • Page 219

    Maintenance page www.3ware.Com 209 when you click remove unit , you will be asked to confirm that you want to proceed. When you confirm the removal, the unit number and information will be removed from 3dm. (units created in the future can reclaim this unit number.) the operating system is notified ...

  • Page 220

    Chapter 11. 3dm 2 reference 210 3ware serial ata raid controller user guide after deletion, the operating system is notified that the unit was deleted. In linux the device node associated with this unit is removed. In windows the device manager will reflect the changes under the disk drives icon. Av...

  • Page 221

    Maintenance page www.3ware.Com 211 figure 98. Configuration window in 3dm for more detailed instructions, see “configuring a new unit” on page 96. Type. The drop-down list lists the possible raid configurations for the drives selected in the list of available drives. Available configurations may inc...

  • Page 222

    Chapter 11. 3dm 2 reference 212 3ware serial ata raid controller user guide and the worse the random i/o. The larger the stripe size, the worse the sequential i/o and the better the random i/o. Write cache , auto verify , and continue on source error during rebuild. These check boxes let you set the...

  • Page 223

    Battery backup page www.3ware.Com 213 you can sort the events by severity or time. To do so, just click the column header. For information about a particular event, click it on the alarms page; the 3dm help will open with information about the event. For a complete listing of the alarms that appear ...

  • Page 224

    Chapter 11. 3dm 2 reference 214 3ware serial ata raid controller user guide serial number . Indicates the bbu serial number. Bbu ready. Indicates if the bbu is able to backup the 3ware raid controller or not. If the bbu is “ready”, write cache can be enabled on the 3ware raid controller. When the st...

  • Page 225

    Enclosure summary page www.3ware.Com 215 generated based on the measured temperature. In the case of a temperature error, the bbu status will change to “fault” and the battery will be disconnected electronically. Estimated backup capacity. Indicates the estimated backup capacity in hours. This is th...

  • Page 226

    Chapter 11. 3dm 2 reference 216 3ware serial ata raid controller user guide enclosure details page figure 103. Enclosure details page the enclosure details page appears when you click the id of the enclosure on the enclosure summary page. Enclosure id. The id of the controller to which the enclosure...

  • Page 227

    3dm 2 settings page www.3ware.Com 217 3dm 2 settings page figure 104. 3dm 2 settings page the 3dm 2 settings page appears when you click 3dm 2 settings on the menu bar. Use this page to set preferences, including email notification for alarms, passwords, page refresh frequency, whether remote access...

  • Page 228

    Chapter 11. 3dm 2 reference 218 3ware serial ata raid controller user guide send e-mail. This field determines whether e-mail notification is enabled or disabled . It is a good idea to enable this feature, so that you receive email when your units or drives have problems. Notify on. Specifies the ty...

  • Page 229

    3dm 2 settings page www.3ware.Com 219 remote access allow remote access. This field enables or disables the ability for users and administrators to access 3dm from a remote computer. Http settings listening port. This field specifies the http: port to be used by 3dm when listening for communications...

  • Page 230

    220 3ware serial ata raid controller user guide 12 troubleshooting this troubleshooting section includes the following sections: • web resources • before contacting customer support • command logging • problems and solutions • error and notification messages web resources for support, troubleshootin...

  • Page 231

    Before contacting customer support www.3ware.Com 221 before contacting customer support three screens in 3dm 2 provide controller version and status information that can be helpful when contacting 3ware customer support with questions or for troubleshooting: controller summary, unit details, and uni...

  • Page 232

    Chapter 12. Troubleshooting 222 3ware serial ata raid controller user guide problems and solutions hardware installation q1: the 3ware bios screen never appears. The 3ware raid controller may not be installed properly. Reinstall the hardware and reboot. There may also be a problem with the motherboa...

  • Page 233

    Problems and solutions www.3ware.Com 223 • if your operating system was installed before you configured your raid units, you may have overwritten your operating system. Remember that creating or deleting a raid unit overwrites any existing data on the member drives. Reinstall your operating system. ...

  • Page 234

    Chapter 12. Troubleshooting 224 3ware serial ata raid controller user guide error and notification messages error and notification messages are issued by the 3ware raid controller when an error is detected or when an action is completed. These messages are sometimes referred to as aens (asynchronous...

  • Page 235

    Error and notification messages www.3ware.Com 225 000d unit deleted 000e initialize failed 000f smart threshold exceeded 0019 drive removed 001a drive inserted 001e unit inoperable 001f unit operational 0021 downgrade udma mode 0022 upgrade udma mode 0023 sector repair completed 0024 sbuf memory tes...

  • Page 236

    Chapter 12. Troubleshooting 226 3ware serial ata raid controller user guide 0039 buffer ecc error corrected 003a drive power on reset detected 003b rebuild paused 003c initialize paused 003d verify paused 003e migration paused 003f flash file system error detected 0040 flash file system repaired 004...

  • Page 237

    Error and notification messages www.3ware.Com 227 error and notification message details 0001 controller reset occurred the 3ware raid controller has detected a soft reset from the device driver. If the 3ware raid controller fails to respond to the device driver within a reasonable amount of time, t...

  • Page 238

    Chapter 12. Troubleshooting 228 3ware serial ata raid controller user guide the rebuild. However, due to ata drives’ ability to reallocate sectors on write errors, the rebuild failure is most likely caused by the source drive of the rebuild detecting some sort of read error. The default operation of...

  • Page 239

    Error and notification messages www.3ware.Com 229 (clean shutdown). If the system loses power or is reset without going through the normal shutdown procedure, it is possible that the data on a redundant unit may be out of synchronization. The unclean shutdown detection will detect this case and forc...

  • Page 240

    Chapter 12. Troubleshooting 230 3ware serial ata raid controller user guide 000c initialize started the 3ware raid controller notifies you by this message whenever it starts an initialization. This is always a “synching” background initialization and does not erase user data. Initialization either o...

  • Page 241

    Error and notification messages www.3ware.Com 231 0019 drive removed this message is posted whenever a drive is removed from the controller while the controller is powered on. If you use 3dm2 to ‘remove’ a drive from a redundant unit, you can then replace that drive and start a rebuild without needi...

  • Page 242

    Chapter 12. Troubleshooting 232 3ware serial ata raid controller user guide 0022 upgrade udma mode during the self-test, if a drive is found to not be in the optimal udma mode, the controller will upgrade its udma mode to be optimal. 0023 sector repair completed the 3ware raid controller supports a ...

  • Page 243

    Error and notification messages www.3ware.Com 233 index.Asp . For information on what error logs are and how to collect them, see http://www.3ware.Com/kb/article.Aspx?Id=12278 . 0026 drive ecc error reported this message may be sent when a drive returns the ecc error response to n 3ware raid control...

  • Page 244

    Chapter 12. Troubleshooting 234 3ware serial ata raid controller user guide 002a verify failed this message indicates that the data integrity verification function (see message 0029) has terminated with an error. For each raid level being verified, this may mean: • single, jbod, and spare. A single ...

  • Page 245

    Error and notification messages www.3ware.Com 235 002f verify not started; unit never initialized this message will be sent by the controller when a verify operation is attempted but the unit has never been initialized before. The unit will transition to initializing mode. This is considered a norma...

  • Page 246

    Chapter 12. Troubleshooting 236 3ware serial ata raid controller user guide 0036 verify fixed data/parity mismatch this message is sent by the controller when a verify error is found (parity inconsistency for raid 5/50 or data mismatch for raid 1/10 configuration) and recovered. If the error is not ...

  • Page 247

    Error and notification messages www.3ware.Com 237 for more information on scheduling rebuilds, see “scheduling background tasks” on page 161 003c initialize paused this message will be sent when the initialization is paused. Initializations are normally paused for ten minutes after a system first bo...

  • Page 248

    Chapter 12. Troubleshooting 238 3ware serial ata raid controller user guide from some unknown reasons. (this event rarely happens. Please contact amcc 3ware technical support if this event occurs.) 0042 primary dcb read error occurred this message will be sent when the controller finds an error whil...

  • Page 249

    Error and notification messages www.3ware.Com 239 0047 battery voltage is too low the battery backup unit measures and evaluates the battery pack voltage on a continuous basis. If the voltage is too low to operate, this message will be posted. This indicates that the battery pack must be replaced. T...

  • Page 250

    Chapter 12. Troubleshooting 240 3ware serial ata raid controller user guide 004d battery temperature is too high the battery backup unit measures and evaluates the battery pack temperature on a continuous basis. If the temperature is too high to operate, this message will be posted. You should check...

  • Page 251

    Error and notification messages www.3ware.Com 241 0052 battery health check completed the battery backup unit evaluates periodically the health of the battery and its ability to backup the 3ware raid controller in case of a power failure. This message is posted to the host when this health check has...

  • Page 252

    Chapter 12. Troubleshooting 242 3ware serial ata raid controller user guide 005b battery is not present this message is posted to the host when the battery backup unit detects that the battery pack has been removed. 005c battery is weak the battery backup unit periodically evaluates the health of th...

  • Page 253

    Www.3ware.Com 243 appendices the following information is available in the appendices: • appendix a, “glossary” on page 244 • appendix b, “compliance and conformity statements” on page 250 • appendix c, “warranty, technical support, and service” on page 252.

  • Page 254

    Www.3ware.Com 244 a glossary • 3bm 2. The 3ware bios manager, used on pc machines. The 3ware bios (basic input output system) manager is a basic interface used to view, maintain, and manage 3ware controllers, disks, and units, without having to boot the operating system. 3bm is included with the con...

  • Page 255

    Www.3ware.Com 245 • carve size. The size over which a unit will be divided into volumes, if auto-carving is enabled. • chassis control unit (ccu). A device within a chassis (or enclosure) used to identify a drive or display status of a raid unit by flashing the appropriate leds. • cli . Command line...

  • Page 256

    Appendix a. Glossary 246 3ware serial ata raid controller user guide • drive id . A unique identifier for a specific drive in a system. Also called a port id. • drive number . The scsi number, or channel number, of a particular drive. • ecc. Error correction code. Ecc errors are grown defects that h...

  • Page 257

    Www.3ware.Com 247 • import a unit . Attach a set of disk drives with an existing configuration to a controller and make the controller aware of the unit. Does not affect the data on the drives. • initialize. For 3ware sata raid controllers, initialize means to put the redundant data on the drives of...

  • Page 258

    Appendix a. Glossary 248 3ware serial ata raid controller user guide • oce (online capacity expansion). The process of increasing the size of an existing raid unit without having to create a new unit. See also migration . • parity. Information that the controller calculates using an exclusive or (xo...

  • Page 259

    Www.3ware.Com 249 • stripe size . The size of the data written to each disk drive in raid unit levels that support striping. The size of stripes can be set for a given unit during configuration. In general, smaller stripe sizes are better for sequential i/o, such as video, and larger strip sizes are...

  • Page 260

    250 3ware serial ata raid controller user guide b compliance and conformity statements this section is organized into the following topics: • fcc radio frequency interference statement • microsoft windows hardware quality lab • european community conformity statement fcc radio frequency interference...

  • Page 261

    Microsoft windows hardware quality lab www.3ware.Com 251 microsoft windows hardware quality lab amcc is committed to microsoft windows hardware quality labs (whql) certification for all its products. However, a product’s software drivers are typically submitted for certification at nearly the same t...

  • Page 262

    252 3ware serial ata raid controller user guide c warranty, technical support, and service this section is organized into the following topics: • limited warranty • warranty service and rma process • amcc technical support and services • sales and ordering information • feedback on this manual limit...

  • Page 263

    Warranty service and rma process www.3ware.Com 253 exclusions this warranty does not cover any damage to this product which results from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair or modification. Amcc shall not be liable for any incidental or cons...

  • Page 264

    Appendix c. Warranty, technical support, and service 254 3ware serial ata raid controller user guide please use the original packing material contents of the box when exchanging or returning a product. For information about the status of a replacement, please contact amcc technical support. Amcc tec...

  • Page 265: Index

    255 www.3ware.Com index numerics 2tb support 91 3bm help 65 main screen 60 navigation 61 screens 60 starting 57 working in 61 3dm 3dm menus 78 alarms page 212 battery backup information page 213 browser requirements 67 controller details page 191 controller settings page 197 controller summary page ...

  • Page 266

    Index 256 3ware serial ata raid controller user guide drive removed (0019) 231 drive timeout detected (0009) 229 flash file system error detected (003f) 237 flash file system repaired (0040) 237 incomplete unit detected (0006) 228 initialize completed (0007) 228 initialize failed (000e) 230 initiali...

  • Page 267

    Index www.3ware.Com 257 browser requirements, 3dm 67 buffer ecc error corrected (0039) 236 buffer integrity test failed (0024) 232 c cache flush failed, some data lost (0025) 232 cache synchronization completed (005e) 242 cache synchronization failed 242 cache synchronization skipped (004f) 240 canc...

  • Page 268

    Index 258 3ware serial ata raid controller user guide drive removed (0019) 231 drive timeout detected (0009) 229 driver compiling for linux 50 current version, determining 168 installation 30 installation under freebsd 50 installation under linux 39 installation under windows 31 updating 169 freebsd...

  • Page 269

    Index www.3ware.Com 259 installation of controller 16 overview 20 troubleshooting hardware 222 software 222 installing formatting 38 making units available 38 partitioning 38 installing 3dm on linux 71 windows 68 inter-ic bus, definition 246 j jbod 9, 28 jbod disks exporting 95 jbod policy 88 settin...

  • Page 270

    Index 260 3ware serial ata raid controller user guide determining level to use 10 raid 0 5 raid 1 5 raid 10 7 raid 5 6 raid 50 8 raid 6 7 raid level migration (rlm) changing level 122 definition 248 overview 121 rebuild completed (0005) 228 rebuild failed (0004) 227 rebuild paused (003b) 236 rebuild...

  • Page 271

    Index www.3ware.Com 261 t task schedules about, 3dm 202 adding 164 rebuild/migrate 164 removing 164 self-test 164 task duration 162 turning on and off 162, 163 verify 164 viewing 162 technical support 252 contacting 221, 254 troubleshooting 220 3dm 223 hardware installation 222 software installation...

  • Page 272

    Index 262 3ware serial ata raid controller user guide stopping (3dm) 154 verify-paused (unit status) 141, 207 viewing 3dm remotely 76 volume specifying a boot volume size 99 volumes in a unit 194 multiple from one unit 91 resulting from auto-carvings 194 w warranty 252 whql (windows hardware quality...