Summary of Ferber
Page 1
1 owner’s manual ferber.
Page 3
3 contents 1.0 introduction 4 2.0 important information 5 3.0 your a2b 6 4.0 understand your a2b 11 5.0 battery use, storage and disposal 20 6.0 important pre-ride safety information 24 7.0 maintenance 28 8.0 cleaning 32 9.0 trouble shooting 33 10.0 technical information 34 11.0 warranty & security ...
Page 4
4 owner`s manual 1.0 introduction welcome and congratulations on buying your new a2b ferber*, the electric bike that’s taking transport in a whole new direction. It’s the new revolutionary way to get to work, pop to the shops or just get some fresh air. Compared to jumping in the car, an ebike is a ...
Page 5
5 2.0 important information this owner`s manual contains important safety, performance and service information. Please ensure you read this thoroughly before your first ride. Your a2b should be fully assembled and the battery charged by your a2b dealer prior to delivery. If not contact us immediatel...
Page 6
6 owner`s manual 1. Saddle (seat) 2. Seat post 3. Seat post quick release 4. Frame 5. Stem 6. Grips & brakes 7. Display 8. Front fork 9. Headlight 10. Front brake 11. Quick release front wheel 12. Front wheel tyre 13. Front wheel rim 3.0 your a2b 3.1 components 14. Front mudguard 15. Pedal, crank ar...
Page 7
7 shim an o 1 2 3 4 5 6 7 8 10 9 11 12 13 14 15 16 18 19 20 21 22 24 25 17 23 26.
Page 8
8 owner`s manual 3.2 changing components or adding accessories before installing any component or accessory, including a different tyre, make sure that it is compatible with your a2b by checking with your a2b dealer. Read, understand and follow the instructions that accompany the component or access...
Page 9
9 3.4 handlebar adjustment 1. Loosen the bolts (a) using an appropriate allen key. 2. Position the handle bar symmetrically to the bar stem. 3. Turn the handle bar to the desired angle. 4. Tighten the bolts consistently to 12 nm. 3.5 display adjustment 1. Loosen the bolts (b) using an appropriate cr...
Page 10
10 owner`s manual frame height frame height inside leg height inside leg height frame height 3.8 adjustment of the seat height he seat height may have to be adjusted. Please ask your a2b specialist dealer to adjust the seat height before your first tour. You may also adjust the seat height on your o...
Page 11
11 4.0 understanding your a2b 4.1 a2b overview having read this section, if you are still unsure, please ask an a2b dealer to explain any functions or features that you do not understand before your first ride. The a2b has a ’true pedal assist’ function, this means the motor engages only when the ri...
Page 12: Speed
12 owner`s manual 4.3 operation and use of the display your a2b has a modern lcd display attached to the handlebar remote (controller). Controller the handlebars on your a2b controller activate all functions, controlling your a2b drive system. The following functions are defi ned: 1. On (+) (a step ...
Page 13
13 to use the system after you have turned on the battery (see chap. 5.0 using the battery), press the select button of the remote control (for longer than two seconds) to activate the system. When the system which has most recently been selected in the display, on the system settings is displayed a...
Page 14
14 owner`s manual retrieval information of the display speed in the upper area of the display you can switch between displays showing the: current speed (speed), the average speed (avg speed) and the maximum driven speed (max speed) to switch, between modes, press the select button on the controller...
Page 15
15 other functions the + and - buttons control three functions. Press and hold + button to turn the backlight off or on. Press and hold the - button to activate pedal assist mode. Press and hold simultaneously to reset the trip odometer (trip) * this will also reset time (time) average speed (ave sp...
Page 16
16 owner`s manual 4.4 error codes controller errors display of a large c in the middle of the display, the error code to the multifunctional field, eg speed 16e . Can_error_slow_over_voltage 5 can_error_slow_under_voltage 6 can_error_over_temp_135 7 can_error_over_temp_int (controller) 8 can_error_c...
Page 17
17 4.5 gears your a2b has a rear derailleur controlled by the gear shifter on the right hand side of the handlebar. To shift gears, pedal at a steady pace and push the shift lever a or b until you find the gear most comfortable for you and the current conditions. To make pedalling easier (when encou...
Page 18
18 owner`s manual 4.7 luggage carrier your a2b equipped with a durable luggage carrier. Please carefully read the instructions below before using the luggage carrier. 1. The rack is attached to the carrier support by 4 x countersunk screws. The support is screwed on the frame by 4 x countersunk scre...
Page 19
19 4.8 at the end of your ride if you have any questions, or if you feel anything about your a2b is not as it should be, ask your a2b dealer before you ride again. Recharge your discharged battery fully recharge your battery within 3 days if the battery is completely discharged because a lithium ion...
Page 20
20 owner`s manual 5.0 battery use, storage and disposal image showing rack battery 1. On/ off-switch 2. Charging port with cover 3. Battery state-of-charge • use only the battery supplied with your a2b or a battery provided by a2b as a replacement for the battery supplied with your a2b. Use of any b...
Page 21
21 5.2 charging the battery 1. Make sure that the battery is turned off. 2. Plug the charger into the wall outlet. The led will illuminate green when the charger is connected to a wall outlet. 3. Connect the charger to the battery by plugging the connector into the charger socket. 4. The led will il...
Page 22
22 owner`s manual 5.4 low battery charge the motor controller and battery management system (bms) are designed to turn off the power to the motor when the voltage of the battery drops to a predetermined point. This is to protect the battery from the harmful effects of a complete discharge. When the ...
Page 23
23 5.7 attaching and connecting the battery to your a2b 1. Insert battery into carrier rail and attach correctly as shown in picture 1. Lock battery and remove key. 2. Make sure that the battery is attached correctly and lock the battery. Remove the key. 3. To activate the system turn on your batter...
Page 24
24 owner`s manual 6.0 important pre-ride safety information special note for parents or guardians as a parent or guardian, you are responsible for the activities and safety of the child when they are using the a2b. You need to make sure that: • ensure that your approved child carry seat is correctly...
Page 25
25 6.1 check your a2b before every ride. Do a ‘walk around’ of your a2b before every ride checking brakes, tyres and the tightness of all the important fasteners. Have your a2b checked by an a2b dealer at least once a year. Your safety depends on the roadworthiness of your a2b . • reflectors: your a...
Page 26
26 owner`s manual • quick release . Make sure that your front wheel quick release is properly adjusted and tight. Failure to properly adjust and lock your front wheel quick release may result in the wheel falling off while riding which could result in serious or fatal injury and/or property damage. ...
Page 27
27 • handle bar and steering: please ensure, that the bolts of the handle bar (see section 3.5) and of the bar stem (see section 3.6) are tightened with the correct torque. The two allen screws for the handle bar clamp have to be tightened with 5 nm torque. • battery: check the display prior to sett...
Page 28
28 owner`s manual 7.0 maintenance have your a2b serviced by an a2b dealer at least once a year. 7.1 wheels the front and rear wheels should be centred in the fork and frame. Wheels should be checked regularly for proper spoke tension and rim alignment. Do not ride your a2b if it has broken or missin...
Page 29
29 7.5 brakes check cables for signs of wear and fraying. Squeeze the brake lever firmly and check for proper brake function. Ensure rotors are free of foreign substances and oils. Brake pads should never be worn down to their limit, replace as necessary. Should your brake pads appear to be worn dow...
Page 30
30 owner`s manual 7.7 removing and re-installing wheels removing front wheel 1. Release the front brake. 2. Release the front hub quick-release by rotating the quick-release lever away from the hub until it is fully open. 3. Turn the adjusting nut on the opposite side of the hub from the lever anti-...
Page 31
31 removing rear wheel 1. Ensure that the battery is disconnected. 2. Remove the cable retaining clips using an appropriate allen key also located on the underside of the left hand chain stay. 3. Disconnect the motor power and motor controls connectors. 4. Using a 19 mm spanner, loosen and remove th...
Page 32
32 owner`s manual do not use paint polish on any of the plastic parts. After longer rides, thoroughly clean the a2b and preserve with a commercially available anti-corrosion agent. In the interests of environmental protection, we would ask you to use care products sparingly and to only use such prod...
Page 33
33 no power? Here are some solutions. If they do not solve your problem ask an a2b dealer for help. Problem a2b does not turn on. A2b turns on, but the motor does not run (display illuminates and state-of-charge indicator shows a charged battery). Motor power is decreasing while climbing uphill. Pos...
Page 34
34 owner`s manual 10.0 technical information general performance specification • overall dimensions: 1750 mm x 630 mm x 1080 mm • tyres: 26" x 1.95" • frame sizes: 17" and 20" • curb weight without battery: 22.2 kg • curb weight with battery: 25.0 kg • maximum permitted load: 140 kg • maximum permit...
Page 35
35 11.0 warranty and safety notes a2b warranty 1. Definitions the following definitions laid down in this provision apply to the warranty: goods mean: in conjunction with the a2b: the frame, the motor system (motor and motor controller), the lithium ion battery and all other components of the a2b wi...
Page 36
36 owner`s manual 2.3.4 if you use the goods in a manner not recommended by hero eco, such as using the a2b for commercial purposes or in competitions or when training for such activities or events; owner’s manual; 2.3.5 due to your disregarding our instructions, such as in case of any modifications...
Page 37
37 12.0 disposal we at hero eco ltd support the proper disposal and recycling of our products. Please dispose of your ebike and associated components at your local recycling facility. If requested, hero eco can arrange for proper disposal for you. 13.0 maintenance schedule to ensure the proper funct...
Page 38
38 no. Step inspection 1 2 3 4 5 6 component assembly: frame-handlebars-stem-s addle post-s addle • chec k components for crac ks and replace, if necess ary • chec k screws on handlebars/stem/s addle • clean & lubricate s addle post pipe front fork • completely clean suspension fork, espec. Sliding ...
Page 39
39 no. Step inspection 7 8 9 10 11 date signatur e / st amp of the a2b specialist workshop steering head • chec k bearing play of steering head and adjust or replace, if neces - sary component assembly: derailleur system • clean and lubricate derailleur mec hanism and derailleur . • chec k derailleu...
Page 40
40 first inspection after 200, no later than after 300 km no. Step inspection 1 2 3 4 5 6 component assembly: frame-handlebars-stem-s addle post-s addle • chec k components for crac ks and replace, if necess ary • chec k screws on handlebars/stem/s addle • clean & lubricate s addle post pipe front f...
Page 41
41 no. Step inspection 7 8 9 10 11 date signatur e / st amp of the a2b specialist workshop steering head • chec k bearing play of steering head and adjust or replace, if necess ary component assembly: derailleur system • clean and lubricate derailleur mec hanism and derailleur . • chec k derailleur ...
Page 42
42 further maintenance: every 2,000 km no. Step inspection 1 2 3 4 5 6 component assembly: frame-handlebars-stem-s addle post-s addle • chec k components for crac ks and replace, if necess ary • chec k screws on handlebars/stem/s addle • clean & lubricate s addle post pipe front fork • completely cl...
Page 43
43 no. Step inspection 7 8 9 10 11 date signatur e / st amp of the a2b specialist workshop steering head • chec k bearing play of steering head and adjust or replace, if neces - sary component assembly: derailleur system • clean and lubricate derailleur mec hanism and derailleur . • chec k derailleu...
Page 44
44 no. Step inspection date signature / st amp of the a2b specialist workshop date signature / st amp of the a2b specialist workshop date signature / st amp of the a2b specialist workshop date signature / st amp of the a2b specialist workshop date signature / st amp of the a2b specialist workshop da...
Page 45
45 you should immediately fill out and return your owner registration card or register online at www.Wearea2b.Com so that we can keep you informed of important issues in the future. Thank you. Your a2b and certain important components have unique serial numbers. You should note down these number in ...
Page 46
46 owner`s manual a2b global head office hero eco ltd 80 coleman street london ec2r 5bj germany hero eco ltd reichenberger strasse 124 10999 berlin usa hero eco inc. 207 9th st. San francisco, ca 94103 www.Wearea2b.Com uk edition 1.1 september 2014 © hero eco ltd. All rights reserved, september 2014...
Page 48
48 owner`s manual wearea2b.Com 660021344000