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  4. 415
  5. User Manual

Aastra 415 User Manual

Manual is about: System functions and features as of R3.0

Summary of 415

  • Page 1

    Aastra business communication solution aastra 5380/5380ip user’s guide supported platforms: aastra 415 aastra 430 aastra 470 this user's guide describes the functions, the configuration, and the use of the aastra 5380/5380ip. Eud-1282/1.1 – r1.0 – 10.2011 eud-1282_en.Book page 1 tuesday, october 11,...

  • Page 2: Operating Elements

    2 eud-1282/1.1 – r1.0 – 10.2011 operating and display elements operating elements 1 display • in the upper area: status display with symbols. • in the middle area: current displays on the telephone traffic. • in the lower area: display of the available foxkey functions. 2 indicator led • left led fl...

  • Page 3

    Operating and display elements eud-1282/1.1 – r1.0 – 10.2011 3 6 navigation key • upward: resetting activated features . • to the right: opens the menu . • downward: opens settings . • general: scrolls forwards/backwards in the menu, navigates lists. 7 correction key deletes the last character or go...

  • Page 4

    Operating and display elements 4 eud-1282/1.1 – r1.0 – 10.2011 16 end key • ends a call. • exits input without saving and goes back to the idle state. 17 configurable keys/ line keys with led on expansion key moduleaastra m530 (optional) freely configurable as number, function or team key: • number ...

  • Page 5: Display Symbols

    Operating and display elements eud-1282/1.1 – r1.0 – 10.2011 5 display symbols status information detailed information available other foxkeys available (foxkey) search mode function activated entries in call list new text messages forwarding activated call forwarding on no reply activated new voice...

  • Page 6: Display Symbols Aastra M535

    Operating and display elements 6 eud-1282/1.1 – r1.0 – 10.2011 display symbols aastra m535 presence state available (default) absent meeting busy not available expansion key module business number private number mobile number line key eud-1282_en.Book page 6 tuesday, october 11, 2011 4:30 pm.

  • Page 7: Product Information

    Eud-1282/1.1 – r1.0 – 10.2011 7 product information safety information failure to observe this information can be hazardous and infringe existing laws. Connections always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way. Mains power use the origi...

  • Page 8: User Information

    Product information 8 eud-1282/1.1 – r1.0 – 10.2011 user information your product is supplied with a quick user’s guide, safety information and, where applicable, with other product-specific information. These and all other user documents are available for download from the aastra 400 docfinder: www...

  • Page 9: Purpose And Function

    Product information eud-1282/1.1 – r1.0 – 10.2011 9 purpose and function this product is part of the aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different output and expan- si...

  • Page 10: Exclusion of Liability

    Product information 10 eud-1282/1.1 – r1.0 – 10.2011 protection against listening in and recording the aastra 400 communication solution comprises features which allow calls to be monitored and recorded without the call parties noticing. Please note that these fea- tures can only be used in complian...

  • Page 11: Content

    Eud-1282/1.1 – r1.0 – 10.2011 11 operating and display elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 dialling and p...

  • Page 12

    12 eud-1282/1.1 – r1.0 – 10.2011 operator console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 information on the operator console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 setting the operato...

  • Page 13: Dialling And Phoning

    Eud-1282/1.1 – r1.0 – 10.2011 13 dialling and phoning the following sections explain how to make phone calls simply and the func- tions your phone offers you whenever you receive a call. Answering calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 14: Answering Calls

    Dialling and phoning 14 eud-1282/1.1 – r1.0 – 10.2011 answering calls this section explains the procedure for answering a call. Answering a call your phone is ringing and the indicator led is flashing. To answer the call, proceed as follows. Pick up the handset. Note: if the caller's phone number is...

  • Page 15: Ending A Call

    Dialling and phoning eud-1282/1.1 – r1.0 – 10.2011 15 ending a call you want to end the call. After the call the call duration is indicated. Call charges are also displayed after any external call which you initiated, provided your provider supports this function. Put the handset on-hook. Ending a c...

  • Page 16: Making Calls

    Dialling and phoning 16 eud-1282/1.1 – r1.0 – 10.2011 making calls this section explains the different ways you can make a call with your phone. Dialling with the phone number you want to call someone and key in that person's phone number. With call preparation you can enter a phone number without i...

  • Page 17: Dialling With Redial

    Dialling and phoning eud-1282/1.1 – r1.0 – 10.2011 17 dialling with redial you want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the persons you have already called, complete with their names, where available. You can n...

  • Page 18: Muting The Microphone

    Dialling and phoning 18 eud-1282/1.1 – r1.0 – 10.2011 using your phone in hands-free mode you want other people to join the conversation or to have your hands free while mak- ing the call. The hands-free mode function activates the loudspeaker and the microphone. Muting the microphone in the middle ...

  • Page 19: Using A Headset

    Dialling and phoning eud-1282/1.1 – r1.0 – 10.2011 19 using a headset to make a phone call with the headset. If you answer a call in headset mode using the call key or loudspeaker key, the call is provided on the headset. Alternatively you can also answer the call by picking up the handset. Notes: •...

  • Page 20: Ments

    20 eud-1282/1.1 – r1.0 – 10.2011 using the display and operating ele- ments the following sections explain how to operate your phone quickly and simply. Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 21: Display

    Using the display and operating elements eud-1282/1.1 – r1.0 – 10.2011 21 display display symbols and display text new events such as a call in your absence, a new message or activated functions (e.G. Forwarding) are signalled on the display in the idle state by a symbol or a display text. You can t...

  • Page 22: Keys

    Using the display and operating elements 22 eud-1282/1.1 – r1.0 – 10.2011 keys using the foxkey the foxkey has variable functions. These functions are displayed above the key. Sev- eral contacts are stored under the broad foxkey, which means you need to press the foxkey precisely under the function ...

  • Page 23: Input

    Using the display and operating elements eud-1282/1.1 – r1.0 – 10.2011 23 input digit keys you can use the digit keys for entering digits and passwords and for quickdial. The characters are assigned to the keys as follows: 1 a b c 2 a b c 2 d e f 3 d e f 3 g h i 4 g h i 4 j k l 5 j k l 5 m n o 6 m n...

  • Page 24: Alpha Keyboard

    Using the display and operating elements 24 eud-1282/1.1 – r1.0 – 10.2011 alpha keyboard the alpha keyboard lets you write as you would on a keyboard. The letters and special characters available are as follows: key shift + ctrl + ctrl + shift + a a a ä á à â ã å æ Ä á à â Ã Å Æ b b b c c c ç Ç d d ...

  • Page 25: Correcting Your Input

    Using the display and operating elements eud-1282/1.1 – r1.0 – 10.2011 25 switching between upper and lower case you want to switch between upper and lower case while making an input in text mode. Upper-case input is automatically activated when the first letter is entered. The text mode then automa...

  • Page 26: Menu-Guided Navigation

    Using the display and operating elements 26 eud-1282/1.1 – r1.0 – 10.2011 menu-guided navigation accessing the menu the phone is in standby mode: using the navigation key you can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and...

  • Page 27: Signals

    Using the display and operating elements eud-1282/1.1 – r1.0 – 10.2011 27 other navigation possibilities resetting activated features you can deactivate again all the activated functions (e.G. Forwarding, barring). Signals indicator led signals depending on the situation the indicator leds either fl...

  • Page 28: Supplementary Features

    28 eud-1282/1.1 – r1.0 – 10.2011 supplementary features the following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 29: Making A Call.

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 29 making and answering calls this section explains some convenient features provided by your phone for making a call. Dialling by name you want to make a call by entering a name. Requirement: the name and the corresponding call number are stored ...

  • Page 30

    Supplementary features 30 eud-1282/1.1 – r1.0 – 10.2011 dialling from the phone book you want to search a user in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for noble stephen. Ask your system administrator whether you should start...

  • Page 31

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 31 dialling from external phone books if you select advanced search , you can search directly in the connected external phone books. This function is not available if no external phone book is connected. The surname, first name and town each have ...

  • Page 32

    Supplementary features 32 eud-1282/1.1 – r1.0 – 10.2011 dialling from the call list of unanswered calls you want to call someone who has previously tried to reach you. Your phone automatically stores the phone number of this user in a call list and the display shows missed calls . You can now call t...

  • Page 33: Dialling With Redial

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 33 dialling from the call list of answered calls you want to call back someone whose call you answered. Your phone automatically stored the person's phone number on the list of answered calls. You can now call the person back using this call list....

  • Page 34: Note:

    Supplementary features 34 eud-1282/1.1 – r1.0 – 10.2011 selecting with configurable foxkey you want to call someone whose phone number is stored under a foxkey. You can dial the person by pressing the corresponding position on the foxkey. To find out how to configure a foxkey, refer to the chapter "...

  • Page 35: Requesting A Callback

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 35 requesting a callback you want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external users. Not all providers support this function. If the called party is busy, you can...

  • Page 36

    Supplementary features 36 eud-1282/1.1 – r1.0 – 10.2011 to answer the callback request someone has asked you to call back. You can tell this from the lit attention led in the idle state. The display shows callback requested . Call waiting on an internal user you want to talk to an internal user. How...

  • Page 37: Answering Call Waiting

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 37 answering call waiting you are in a call and hear the call waiting tone. Another user is urgently trying to reach you. You can either answer, deflect or reject the call. Answer answering the call: press the answer foxkey. ➔ the first call party...

  • Page 38: Starting An Announcement

    Supplementary features 38 eud-1282/1.1 – r1.0 – 10.2011 starting an announcement you want to address internal users directly via their loudspeaker – where available – , without waiting for a reply (similar principle to that of an intercom system). Requirement: it is essential that the internal user ...

  • Page 39: Private Call With Pin

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 39 private call with pin you want to make a private call on your phone or on a third-party phone. With the aid of your pin you can use any phone to make an external call with your own personal settings, even if that phone is locked for external ca...

  • Page 40: In A Call.

    Supplementary features 40 eud-1282/1.1 – r1.0 – 10.2011 using functions while in a call this section explains the different options provided by your phone while you are in a call. Enquiry call during a call you want to call someone else briefly without losing your current call partner. Then you want...

  • Page 41: Making A Conference Call

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 41 brokering between an enquiry call party and your call partner you are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use t...

  • Page 42

    Supplementary features 42 eud-1282/1.1 – r1.0 – 10.2011 transferring a call partner you want to put your call partner through to someone else. With the enquiry call function you can connect your call partner with someone else. You can connect internal and external users with one another. Enquiry cal...

  • Page 43: Parking A Call Partner

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 43 parking a call partner you want to put your call partner on hold without using a phone line as a result. You can park your call partner locally and take back at each phone assigned to you. You can also allocate the park function to a freely con...

  • Page 44: Want To Leave Your Desk.

    Supplementary features 44 eud-1282/1.1 – r1.0 – 10.2011 organising absences from the desk this section explains the different options provided by your phone when you want to leave your desk. The presence function lets you set your personal presence status quickly. It also tells you directly whether ...

  • Page 45: Notes:

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 45 you can call up the presence of the user you want in the following situations (provid- ing the user has a phone with presence profiles). • when you call an internal user; • in the phone book or in a call list; • during dialling by name; • via a...

  • Page 46: Notes:

    Supplementary features 46 eud-1282/1.1 – r1.0 – 10.2011 forwarding calls (call forwarding) you want to leave your desk. Calls for you are to be forwarded to a different destina- tion (e.G. Phone, voice mail, pager). With call forwarding you can forward incoming calls directly to a different destinat...

  • Page 47: Notes:

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 47 forwarding a call on no reply (cfnr) you want calls that you receive on your phone to be forwarded to another destina- tion. Both your own phone and the other destination will then start ringing. The system configuration determines whether or n...

  • Page 48: Forwarding To Voice Mail

    Supplementary features 48 eud-1282/1.1 – r1.0 – 10.2011 forwarding to voice mail you cannot momentarily be reached on your phone. If you forward to your voice mail, a user can leave you a voice message. You can use the global greeting or your own greeting (see chapter "configuring voice mail" , page...

  • Page 49: Forwarding To A Message

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 49 forwarding to a message you cannot be reached on your phone. You want any internal user who calls you to get a text message. The user hears the busy tone and obtains a text message on his display. Requirement: the internal user must have a phon...

  • Page 50: Locking Your Phone

    Supplementary features 50 eud-1282/1.1 – r1.0 – 10.2011 locking your phone you need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a pin consisting of two to ten digits....

  • Page 51: Unlocking Your Phone

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 51 unlocking your phone you want to unlock your phone. You can use the pin to unlock your phone. If you have forgotten your pin, your system administrator can reset it to the default setting. Menu press the menu foxkey. Activated features scroll t...

  • Page 52: Special Situations.

    Supplementary features 52 eud-1282/1.1 – r1.0 – 10.2011 functions for special situations this section explains the different options provided by your phone to deal with special situations. Function selection for configurable key this section contains a list of all the functions you can store under a...

  • Page 53

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 53 acd (automatic call dis- tribution) the call routing of calls in the queue can be controlled using an acd appli- cation. User group in the user group incoming and internal calls are routed to a group of inter- nal destinations according to a pr...

  • Page 54

    Supplementary features 54 eud-1282/1.1 – r1.0 – 10.2011 deflect a call during the ringing phase you do not want to answer a call yourself but deflect it to another user. With the function deflect you can deflect calls to an internal or external user or to the voice mail during the ringing phase. You...

  • Page 55: Listening To Voice Mail

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 55 reject a call during the ringing phase you do not want to answer a call. You can reject a call already during the ringing phase listening to voice mail voice mail from is displayed and the indicator led is red-flashing. Reject press the reject ...

  • Page 56: Send Text Messages

    Supplementary features 56 eud-1282/1.1 – r1.0 – 10.2011 send text messages you want to send a written message to an internal user. You can send a text message to an internal user. The text message will appear on the person's display. Requirement: the internal user must have a phone capable of receiv...

  • Page 57: Read Text Messages

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 57 read text messages your display shows new message and the envelope symbol. The right-hand indicator led is lit. Picking up a call you hear a phone ringing in your vicinity and want to pick up the call. With the pick up function you can pick up ...

  • Page 58

    Supplementary features 58 eud-1282/1.1 – r1.0 – 10.2011 activating/deactivating dtmf mode you want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine. For these services you need the dtmf mode. In the dtmf mode each k...

  • Page 59

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 59 paging an internal user using the general bell you are unable to reach an internal user and thus want to page them. When general bell is configured in the system, you can search for an internal user using the general bell. The paged person can ...

  • Page 60: Answering A General Bell

    Supplementary features 60 eud-1282/1.1 – r1.0 – 10.2011 answering a general bell via the general bell, you hear either your personal ringing pattern or the general ring- ing signal. Calls with the general bell as the destination can be signalled visually or acoustically via an external piece of supp...

  • Page 61: Play

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 61 suppressing your call number from your called party's terminal dis- play you do not want your call number to appear on the terminal display of a called party in the public network. You have two possibilities: • if you never want the phone numbe...

  • Page 62: Activating Ring Alone

    Supplementary features 62 eud-1282/1.1 – r1.0 – 10.2011 activating personal call routing you wan to specify which of your phone shall ring when you receive a call. If your system administrator has set up a phone number with several phones for you as well as the 5 call routings, you can specify which...

  • Page 63: Silent Intrusion

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 63 this function must be stored under a foxkey or a function key (see chapter "configu- ring keys" , page 91 ). Silent intrusion silent intrusion is a variant of the intrusion function and is used mainly in call centres. Another user can intrude o...

  • Page 64: Free Seating

    Supplementary features 64 eud-1282/1.1 – r1.0 – 10.2011 free seating you do not have your own workplace and share desk and phone with other employ- ees. Log in: free seating lets you log in on a phone configured for that purpose. Once you are logged in, your personal call lists, phone book and all y...

  • Page 65: Log Out:

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 65 log out: to free up a phone, you need to log off again. To ensure a phone is not blocked for other users if you forget to log off, your system administrator can set up a logoff proc- ess with an automatic time limit: • after a certain amount of...

  • Page 66: Directly At Your Phone.

    Supplementary features 66 eud-1282/1.1 – r1.0 – 10.2011 setting functions by remote control this section explains how you can alter your phone’s settings even if you are not directly at your phone. You are not at your desk and want to set various functions on your phone from a dif- ferent phone. You...

  • Page 67: Using The Team Key

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 67 organisation within the team this section explains the different options provided by your phone to communi- cate in a team. To be able to set up a team key, you need to make sure an aastra m530 or aastra m535 expansion key module is connected. ...

  • Page 68

    Supplementary features 68 eud-1282/1.1 – r1.0 – 10.2011 substituting for a team partner your team partner is called. The team key flashes. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the team key. As soon as you...

  • Page 69: Line Keys

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 69 line keys this section explains the different options provided by your phone, if your sys- tem administrator has assigned you one or more configurable keys as line keys. Line keys turn your phone into a key phone. To be able to set up line keys...

  • Page 70

    Supplementary features 70 eud-1282/1.1 – r1.0 – 10.2011 making calls using the line key you want to make a call via a line key. You can make a call via any free line key. Each line key has its own phone number; in other words when you make a phone call you transfer the phone number belonging to the ...

  • Page 71: Park Call On Line Key

    Supplementary features eud-1282/1.1 – r1.0 – 10.2011 71 park call on line key you are connected with your call partner via a line key and decide to park the call. You can park your call partner on the current line key. Switching active lines you are in a call and want to answer a call on another lin...

  • Page 72: Personalizing Your Phone

    72 eud-1282/1.1 – r1.0 – 10.2011 personalizing your phone these sections explain how to adapt the phone’s basic settings to suit your per- sonal requirements. Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 73: Display

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 73 display this section explains how to set display properties. Setting the display you may find the display is too bright or too dark. You can adjust the display contrast , the backlight and the backlight intensity . Note: please note that the ...

  • Page 74

    Personalizing your phone 74 eud-1282/1.1 – r1.0 – 10.2011 setting the aastra m535 display you can adjust the m535 display contrast and the m535 backlight intensity . The backlight setting for the display of the aastra m535 is taken from the phone. Menu press the menu foxkey. Settings scroll to setti...

  • Page 75

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 75 setting the ringing properties (audio) this section explains how to set your phone's ringing tone properties. Setting the ringing volume during ringing you want to adjust the ringing volume. You can adjust the ringing volume while the phone i...

  • Page 76

    Personalizing your phone 76 eud-1282/1.1 – r1.0 – 10.2011 setting the ringing properties you want to change the way in which your phone rings. You can adjust the ringing volume , the internal melody , the external melody , the speed , and the attention tone volume . If you do not want to be disturbe...

  • Page 77: Automatic Hands-Free Mode

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 77 hands-free and headset settings this section explains other ways in which you can make calls with your phone. Automatic hands-free mode you want to answer a call without picking up the handset or pressing a key. You can choose whether your ph...

  • Page 78: Notes:

    Personalizing your phone 78 eud-1282/1.1 – r1.0 – 10.2011 to activate headset operation you have connected a headset and now want to activate the headset mode. A headset can be connected in parallel with the handset. You can switch the headset mode on and off. If you answer a call in headset mode us...

  • Page 79: Only)

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 79 activate bluetooth operation and bluetooth device (aastra 5380 only) you want to make a call using a bluetooth-supported headset or to set up a confer- ence using a bluetooth-supported conference unit. Contact your system administra- tor to i...

  • Page 80: Note:

    Personalizing your phone 80 eud-1282/1.1 – r1.0 – 10.2011 only one bluetooth connection at a time is possible. Note: to find out how to make phone calls with the headset, refer to the chapter "using a headset" , page 19 . Menu press the menu foxkey. Settings scroll to settings and press the select f...

  • Page 81: General Settings

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 81 general settings this section explains other settings you can make on your phone. Selecting the language the display text is not in the language you want. You can select a different language. The menu item under which you select your lan- gua...

  • Page 82: Changing The Pin

    Personalizing your phone 82 eud-1282/1.1 – r1.0 – 10.2011 changing the pin you want to change the pin used to lock/unlock your phone (see chapter "locking your phone" , page 50 and "unlocking your phone" , page 51 ). The digit combination "0000" is set as default. You can select any 2 to 10-digit co...

  • Page 83

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 83 enter the display text for the idle state you want to change the text displayed by your phone in the idle state. In addition to the date and time you can enter a personal text for the text displayed in the idle state. Activating screensaver (...

  • Page 84

    Personalizing your phone 84 eud-1282/1.1 – r1.0 – 10.2011 identifying the communication system this phone can be connected to different aastra communications systems. You can verify to which system your phone is connected to. Local ip settings (aastra 5380ip) the ip-relevant data for your phone is s...

  • Page 85: Protection Settings

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 85 protection settings this section explains how you can protect yourself against certain types of call. Activating protection against call types you want to protect yourself against certain types of calls. You can set your phone so that these f...

  • Page 86: Phone Book Management

    Personalizing your phone 86 eud-1282/1.1 – r1.0 – 10.2011 phone book management this section explains how to create a new entry in the phone book and how to edit or delete an entry. Creating a new phone book entry you want to store your own phone numbers. You can store your own phone numbers in the ...

  • Page 87: Note:

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 87 editing or deleting a phone book entry you want to modify a phone number stored on your private phone book. Note: you cannot modify entries in other phone books. Press the phone book key. Private contacts scroll to private contacts and press ...

  • Page 88

    Personalizing your phone 88 eud-1282/1.1 – r1.0 – 10.2011 storing the phone number in the phone book from the call list you want to store a phone number from one of the call lists in your private phone book. You can add a phone number to an existing contact or create a new contact. Menu press the me...

  • Page 89: Configuring Voice Mail

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 89 configuring voice mail this section explains how to set your voice mail. Managing personal greeting you have the possibility to record up to 3 different greetings (e.G. For absent or vaca- tion). Give each greeting the relevant name. Dependin...

  • Page 90: Configuring Presence

    Personalizing your phone 90 eud-1282/1.1 – r1.0 – 10.2011 configuring presence you can to control your current presence status (see chapter "organizing absences using the absence key" , page 44 ). You have a choice of 5 presence profiles for controlling your presence status. For each of these presen...

  • Page 91: Configuring Keys

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 91 configuring keys this section explains how to assign phone numbers and functions to a foxkey or configurable key. Available keys you can store phone numbers or functions under two different keys: • on a configurable key or a presence key – re...

  • Page 92

    Personalizing your phone 92 eud-1282/1.1 – r1.0 – 10.2011 store a phone number under a key – number key you want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit. On each foxkey and configurable key of the aastra m535 expansion key module you can...

  • Page 93

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 93 if you have connected an aastra m530 or aastra m535 expansion key module, the led indicates the key status: • red: function is activated. • green: function is deactivated. Menu storing a function under the foxkey: press menu . Settings scroll...

  • Page 94: Notes:

    Personalizing your phone 94 eud-1282/1.1 – r1.0 – 10.2011 store a team partner under a key – team key together with other members you wish to organise yourself into a team so that on the one hand you can always be reached as a team and, on the other, to ensure mutual substitution. You can configure ...

  • Page 95: Clearing A Key

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 95 clearing a key you want to clear the assignment made to a configurable key. Select the function no function to delete the function key assignment. Answer setting the answering mode: scroll to answer and press the modify foxkey. Select the req...

  • Page 96: Configuring Line Keys

    Personalizing your phone 96 eud-1282/1.1 – r1.0 – 10.2011 configuring line keys this section explains how to adapt your line key settings to suit your personal requirements. Your system administrator will determine whether your phone has line keys. Setting the response of a line key you want to set ...

  • Page 97: Formulating Functions

    Personalizing your phone eud-1282/1.1 – r1.0 – 10.2011 97 the following audio settings are possible: ringing , melody , speed , answer . Formulating functions this section explains how to activate an individual function, for example call for- warding unconditional, with the aid of function commands ...

  • Page 98: Function Commands

    Personalizing your phone 98 eud-1282/1.1 – r1.0 – 10.2011 function commands you can use function commands to define a function to suit your personal require- ments. A function can consist of one or more function commands, function codes, and the phone number. You can either carry out a function dire...

  • Page 99: Operator Console

    Eud-1282/1.1 – r1.0 – 10.2011 99 operator console this section explains the options provided by your aastra 5380/5380ip with aastra m535 when it is registered on the system as an operator console. Information on the operator console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 100: 100

    Operator console 100 eud-1282/1.1 – r1.0 – 10.2011 information on the operator console the operator console is your company's phone nerve centre. Incoming external calls as well as internal calls are routed to this phone via several physical lines. Thus, several calls can arrive simultaneously. The ...

  • Page 101: 101

    Operator console eud-1282/1.1 – r1.0 – 10.2011 101 personal key once your system administrator has configured your phone as operator console, your personal key is also configured. The personal key allows the operator console to act as an ordinary user. In other words, you can use this key to make pe...

  • Page 102: 102

    Operator console 102 eud-1282/1.1 – r1.0 – 10.2011 a red led signals an external call; a green led, an internal call. A line key uses all 3 levels for information display: • level 1 and 2: caller’s name or call number (depending on the system configura- tion). • level 3: time of call. • external cal...

  • Page 103: 103

    Operator console eud-1282/1.1 – r1.0 – 10.2011 103 setting the operator console you can configure up to 10 line keys on level 1 of an aastra m535. Adding and setting operator console lines you can make a number of settings that affect the telephone's response when some- one calls on a line key. Note...

  • Page 104: 104

    Operator console 104 eud-1282/1.1 – r1.0 – 10.2011 deleting a line key you want to clear the assignment of a line key. Select the function no function to delete the function key assignment. Setting possibilities for answering mode: key for making the call by pressing the line key and handset for mak...

  • Page 105: 105

    Operator console eud-1282/1.1 – r1.0 – 10.2011 105 using an operator console answering a call on your personal key you receive a call on your personal phone number on your operator console. The led on your personal key begins to flash. To answer the call, proceed as follows: you can take the call wi...

  • Page 106: 106

    Operator console 106 eud-1282/1.1 – r1.0 – 10.2011 making calls using the personal key you want to make calls on your operator console without seizing a line key. You can make a call via your personal key using the operator console. Your attendant console then acts as an ordinary user; in other word...

  • Page 107: 107

    Operator console eud-1282/1.1 – r1.0 – 10.2011 107 making calls using the line key you want to make a call via a line key. You can make a call via any available line key using the operator console. Each line key has its own phone number; in other words when you make a phone call you trans- fer the p...

  • Page 108: 108

    Operator console 108 eud-1282/1.1 – r1.0 – 10.2011 switching active lines you are in a call and want to answer a call on another line key or make a call. You can switch lines by pressing a key. The active call is automatically parked locally. Transferring an external call you want to transfer an ext...

  • Page 109: 109

    Operator console eud-1282/1.1 – r1.0 – 10.2011 109 activating a substitution for the operator console you want to forward calls to your operator console to a different destination. The function substitution is used to forward calls intended for operator consoles. The substitution is automatically ac...

  • Page 110: 110

    Operator console 110 eud-1282/1.1 – r1.0 – 10.2011 making calls to a two-company system you are operating a two-company system and want to appear either as company a or as company b, as necessary. Requirement: the system and your operator console have been set up by the system administrator. Propert...

  • Page 111: 111

    Operator console eud-1282/1.1 – r1.0 – 10.2011 111 activating/deactivating functions by remote control you are not at your desk and want to set various functions on your phone from a dif- ferent phone. You can activate/deactivate many of your phone's functions by remote control from a different inte...

  • Page 112: 112

    112 eud-1282/1.1 – r1.0 – 10.2011 installation and first-time operation these sections explain the setup options available with your phone. Equipment provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 options...

  • Page 113: 113

    Installation and first-time operation eud-1282/1.1 – r1.0 – 10.2011 113 equipment provided telephone and handset handset connection cable telephone connection cable aastra 5380 stand rest; can also be used as a mounting frame for wall mounting quick user's guide and safety information menu 16:58 we ...

  • Page 114: 114

    Installation and first-time operation 114 eud-1282/1.1 – r1.0 – 10.2011 options plug-in power adapter expansion key module aastra m530 with write-on labels (incl. Stand rest and connection cable) expansion key module aastra m535 with display (incl. Stand rest and connection cable) eud-1282_en.Book p...

  • Page 115: 115

    Installation and first-time operation eud-1282/1.1 – r1.0 – 10.2011 115 setting up and mounting the phone with the aid of the supplied stand rest you can set up the phone as a desk phone or mount it to the wall. Setting the phone up as a desk phone you can set up the phone either at a 40° or a 25° a...

  • Page 116: 116

    Installation and first-time operation 116 eud-1282/1.1 – r1.0 – 10.2011 wall mounting you can also mount the phone on the wall. To do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. • fit the screws for securing the stand rest and mount the stand rest (fig...

  • Page 117: 117

    Installation and first-time operation eud-1282/1.1 – r1.0 – 10.2011 117 dismantling desk phone: • disconnect the phone cord and remove. • carefully pull the stand rest away in the opposite direction. Wall set: • carefully slide the phone upwards out of the stand rest. • disconnect the phone cord and...

  • Page 118: 118

    Installation and first-time operation 118 eud-1282/1.1 – r1.0 – 10.2011 connect aastra 5380 connections connecting your phone to the system • plug the connector on the phone cord on the underside of the phone into the socket with the phone symbol. • desk installation only: to relieve the strain on t...

  • Page 119: 119

    Installation and first-time operation eud-1282/1.1 – r1.0 – 10.2011 119 connect aastra 5380ip ip connections connecting your phone to the lan this phone communicates via the same connection as your pc (ip network / lan). This means you do not need a special phone connection. Ask your system administ...

  • Page 120: 120

    Installation and first-time operation 120 eud-1282/1.1 – r1.0 – 10.2011 • connecting the lan cord (not included in the scope of delivery) to a lan socket. • plug the connector at the loose end on the underside of the phone into the lan socket. • desk installation only: to relieve the strain on the c...

  • Page 121: 121

    Installation and first-time operation eud-1282/1.1 – r1.0 – 10.2011 121 aastra m530/aastra m535 expansion key module (optional) you can connect up to 3 aastra m530 expansion key modules with 20 configurable keys each and up to 3 aastra m535 expansion key modules with 3 x 15 configurable keys to your...

  • Page 122: 122

    Installation and first-time operation 122 eud-1282/1.1 – r1.0 – 10.2011 connecting the aastra m530/aastra m535 expansion key module • unplug the phone cord from the socket on the underside of the phone. • attach aastra m530/aastra m535 expansion key module to the right of the phone until you feel an...

  • Page 123: 123

    Installation and first-time operation eud-1282/1.1 – r1.0 – 10.2011 123 labelling the aastra m530 expansion key module write-on labels for the configurable keys can be found on the aastra 400 doc- finder as electronic document . You can fill out the fields directly on your pc and then print out the ...

  • Page 124: 124

    124 eud-1282/1.1 – r1.0 – 10.2011 further information the following sections contain more useful information about your phone. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 declaration open...

  • Page 125: 125

    Further information eud-1282/1.1 – r1.0 – 10.2011 125 troubleshooting this section contains a few tips on how to operate your phone if you encounter any problems. Malfunctions your call partner cannot hear you or you cannot hear your call partner make sure the handset cord is correctly plugged into ...

  • Page 126: 126

    Further information 126 eud-1282/1.1 – r1.0 – 10.2011 declaration open source software (aastra 5380ip) about open source software this product contains open source software from third-party suppliers subject to the gnu licence provisions gpl (gnu general public license) and lgpl (gnu library/lesser ...

  • Page 127: 127

    Eud-1282/1.1 – r1.0 – 10.2011 127 symbols */# procedures ................................................................98 a aastra m530 .................................................................. 121 absence key ................................................................3 , 44 accessor...

  • Page 128: 128

    128 eud-1282/1.1 – r1.0 – 10.2011 display symbols ................................................................ 5 display text for the idle state .....................................83 display: display contrast .......................................................73 display symobls ..............

  • Page 129: 129

    Eud-1282/1.1 – r1.0 – 10.2011 129 managing personal greeting .....................................89 mcid ...................................................................................61 menu-guided navigation ............................................26 metal objects (safety information) ......

  • Page 130: 130

    130 eud-1282/1.1 – r1.0 – 10.2011 t team key ...........................................................................94 team: announcement to team partner .......................68 calling a team partner ...........................................67 organisation within the team .....................

  • Page 131: Declaration Of Conformity

    Declaration of conformity aastra telecom schweiz ag hereby declares that • the aastra 400 products conform to the basic requirements and other relevant stipulations of directive 1999/5/ec. • all our products are manufactured in conformity with rohs and weee (2002/95/ec and 2002/96/ec). The product-s...