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  5. Administrator's Manual

Aastra 6700i Series Administrator's Manual

Manual is about: IP SIP Phones

Summary of 6700i Series

  • Page 1

    Aastra models 6700i and 9000i series ip sip phones administrator guide release 3.2.2 41-001343-01 rev02 – 11.2011.

  • Page 2: Software License Agreement

    41-001343-01 rev 02, release 3.2.2 ii software license agreement aastra telecom inc., hereinafter known as "seller", grants to customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use software in object form solely with the equipment for w...

  • Page 4: Contents

    41-001343-01 rev 02, release 3.2.2 iii contents software license agreement preface introduction ........................................................................................................................................ Xiii . Audience ......................................................

  • Page 5

    Iv 41-001343-01 rev 02, release 3.2.2 aastra web ui ................................................................................................................................... 2-6 . Configuration files (administrator only) ........................................................................

  • Page 6

    41-001343-01 rev 02, release 3.2.2 v chapter 5 configuring operational features . Operational features ................................................................................................................................5-5 . Description ......................................................

  • Page 7

    Vi 41-001343-01 rev 02, release 3.2.2 incoming/outgoing intercom with auto-answer and barge in ...................................................... 5-106 . Group paging rtp settings ...........................................................................................................5-110 . S...

  • Page 8

    41-001343-01 rev 02, release 3.2.2 vii conference ends and transfers remaining parties ..................................................................... 5-337 . Transferring two existing calls ..................................................................................................... 5...

  • Page 9

    Viii 41-001343-01 rev 02, release 3.2.2 chapter 7 encrypted files on the ip phone . Encrypted files on the ip phone ..............................................................................................................7-2 . Configuration file encryption method ..................................

  • Page 10

    41-001343-01 rev 02, release 3.2.2 ix aastra web ui settings ................................................................................................................... A-18 . Configuration server settings .........................................................................................

  • Page 11

    X 41-001343-01 rev 02, release 3.2.2 rtp, codec, dtmf global settings .............................................................................................. A-124 . Autodial settings ................................................................................................................

  • Page 12

    41-001343-01 rev 02, release 3.2.2 xi minimum ringer volume ............................................................................................................... A-191 . Terminated calls indicator ................................................................................................

  • Page 13

    Xii 41-001343-01 rev 02, release 3.2.2 rejection of inv or bye ................................................................................................................ A-248 . Configuration encryption setting ......................................................................................

  • Page 14: Preface

    41-001343-01 rev 02, release 3.2.2 xiii preface about this guide introduction this sip ip phone administrator guide provides information on the basic network setup, operation, and maintenance of the ip phones, models 6700i (6730i, 6731i, 6735i, 6737i, 6753i, 6755i, 6757i, and 6757i ct) and 9000i ser...

  • Page 15

    Xiv 41-001343-01 rev 02, release 3.2.2 documentation the ip phone documentation consists of: • sip ip phone installation guide – contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone. • models 9000i...

  • Page 16

    41-001343-01 rev 02, release 3.2.2 xv chapters and appendixes in this guide this guide contains the following chapters and appendixes: for go to an overview of the ip phones and the ip phone firmware installation information chapter 1 ip phone interface methods chapter 2 administrator options inform...

  • Page 18: Chapter 1

    41-001343-01 rev 02, release 3.2.2 1-1 chapter 1 overview about this chapter introduction this chapter briefly describes the ip phone models, and provides information about installing the ip phone firmware. It also describes the firmware and configuration files that the ip phone models use for opera...

  • Page 19: Ip Phone Models

    1-2 41-001343-01 rev 02, release 3.2.2 ip phone models description all aastra sip ip phone models communicate over an ip network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the session initiation protocol (sip). The 9480i ct an...

  • Page 20

    41-001343-01 rev 02, release 3.2.2 1-3 optional accessories (for all 9000i and 6700i ip phones) the following are optional accessories for the ip phones. A power over ethernet (poe) inline power injector supplies 48v power to the ip phone through the ethernet cable on pins 4 & 5 and 7 & 8. Warning: ...

  • Page 21

    1-4 41-001343-01 rev 02, release 3.2.2 reference for more information about installing the poe and additional ethernet cable, see your phone-specific installation guide. Optional accessories (for 6731i and 6739i ip phones) the following are optional accessories for the 6731i, 6735i, 6737i, and 6739i...

  • Page 22

    41-001343-01 rev 02, release 3.2.2 1-5 model 6730i ip phone this section provides brief information about the model 6730i ip phone. It includes a list of features and describes the hard keys on the 6730i. The 6730i is available with a symbol keypad or a text keypad. 6730i phone features (symbol and ...

  • Page 23

    1-6 41-001343-01 rev 02, release 3.2.2 6730i symbol and text key descriptions*. Symbol keys text keys key description hold key - places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - redials up to 100 previously diale...

  • Page 24

    41-001343-01 rev 02, release 3.2.2 1-7 *see the aastra 6730i user guide for more information about each of these keys. Line/call appearance keys - connect you to a line or call. The aastra 6730i ip phone supports 2 line keys, each with led indicator lights. Additional lines (up to 6 in total) can be...

  • Page 25

    1-8 41-001343-01 rev 02, release 3.2.2 model 6731i ip phone this section provides brief information about the model 6731i ip phone. It includes a list of features and describes the hard keys on the 6731i. The 6731i is available with a symbol keypad or a text keypad. 6731i phone features (symbol and ...

  • Page 26

    41-001343-01 rev 02, release 3.2.2 1-9 6731i symbol and text key descriptions* symbol keys text keys key description hold key - places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - redials up to 100 previously dialed...

  • Page 27

    *see the aastra 6731i user guide for more information about each of these keys. Line/call appearance keys - connect you to a line or call. The aastra 6730i ip phone supports 2 line keys, each with led indicator lights. Additional lines (up to 6 in total) can be added to the programmable keys. Progra...

  • Page 28

    41-001343-01 rev 02, release 3.2.2 1-11 model 6735i ip phone this section provides brief information about the model 6735i ip phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6735i. The 6735i is available with a symbol keypad ...

  • Page 29

    1-12 41-001343-01 rev 02, release 3.2.2 6735i key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize your phone. Your system admi...

  • Page 30

    41-001343-01 rev 02, release 3.2.2 1-13 *see the aastra 6735i user guide for more information about each of these keys. Programmable keys - 6 top keys: programmable hard keys (up to 6 programmable functions) by default, the top keys 1 through 4 are assigned as services, directory, callers list, and ...

  • Page 31

    1-14 41-001343-01 rev 02, release 3.2.2 model 6737i ip phone this section provides brief information about the 6737i ip phone. It includes a list of features, and describes the hard keys and default softkeys on the 6737i.The 6737i is available with a symbol keypad or a text keypad. 6737i phone featu...

  • Page 32

    41-001343-01 rev 02, release 3.2.2 1-15 6737i key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize your phone. Your system admi...

  • Page 33

    1-16 41-001343-01 rev 02, release 3.2.2 *see the aastra 6737i user guide for more information about each of these keys. Softkeys - 12 softkeys on the 6757i ip phone. - 6 top keys: programmable static softkeys (up to 10 programmable functions) - 6 bottom keys: programmable state-based softkeys (up to...

  • Page 34

    41-001343-01 rev 02, release 3.2.2 1-17 model 6739i ip phone this section provides brief information about the model 6391i ip phone. It includes a list of features and describes the hard keys on the 6739i. The 6739i is available with a symbol keypad or a text keypad. 6739i phone features (symbol and...

  • Page 35

    1-18 41-001343-01 rev 02, release 3.2.2 • picture id feature (during calls and in the directory, callers list, and redial list) • xml support for productivity-enhancing applications • ac power adapter (sold separately) 6739i symbol and text key descriptions* the following table identifies the keys o...

  • Page 36

    41-001343-01 rev 02, release 3.2.2 1-19 *see the aastra 6739i user guide for more information about each of these keys. Line/call appearance keys - connect you to a line or call. The aastra 6730i ip phone supports 3 line call appearance keys. Speakerphone/headset key - activates handsfree for making...

  • Page 37

    1-20 41-001343-01 rev 02, release 3.2.2 model 6753i ip phone this section provides brief information about the model 6753i ip phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. The 6753i is available with a symbol keypad or a text keypad. 6...

  • Page 38

    41-001343-01 rev 02, release 3.2.2 1-21 6753i symbol and text key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize your phone. ...

  • Page 39

    1-22 41-001343-01 rev 02, release 3.2.2 *see the aastra 6753i user guide for more information about each of these keys. Programmable keys - 6 top keys - all 6 keys are programmable. Keys 1 and 2 are designated as the save and delete keys, respectively. These keys are locked but can be unlocked and m...

  • Page 40

    41-001343-01 rev 02, release 3.2.2 1-23 model 6755i ip phone this section provides brief information about the model 6755i ip phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6755i. The 6755i is available with a symbol keypad ...

  • Page 41

    6755i key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize your phone. Your system administrator may have already customized so...

  • Page 42

    41-001343-01 rev 02, release 3.2.2 1-25 *see the aastra 6755i user gu 90 ide for more information about each of these keys. Navigation keys - pressing the up and down arrow keys lets you view different status and text messages on the lcd display (if there is more than 1 line of status/text messages)...

  • Page 43

    1-26 41-001343-01 rev 02, release 3.2.2 model 6757i and 6757i ct ip phones this section provides brief information about the 6757i ip phone. It includes a list of features, and describes the hard keys and default softkeys on the 6757i.The 6757i is available with a symbol keypad or a text keypad. 675...

  • Page 44

    41-001343-01 rev 02, release 3.2.2 1-27 6757i and 6757i ct key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize your phone. You...

  • Page 45

    1-28 41-001343-01 rev 02, release 3.2.2 *see the aastra 6757i or 6757i ct user guide for more information about each of these keys. Softkeys - 12 softkeys on the 6757i ip phone. - 6 top keys: programmable static softkeys (up to 10 programmable functions) - 6 bottom keys: programmable state-based sof...

  • Page 46

    41-001343-01 rev 02, release 3.2.2 1-29 6757i ct cordless handset features • 5 line backlit display screen • 2 multi-functional softkeys • programmable function key supports up to 14 functions • vibration alerter • headset jack • desk charging stand 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16.

  • Page 47

    1-30 41-001343-01 rev 02, release 3.2.2 6757i ct cordless handset key descriptions function # function description 1 receiver 2 volume key during ringing: adjusts ringer volume during a call: adjusts receiver volume during text mode (not in a call): moves cursor right/left 3 display 4 features ƒ key...

  • Page 48

    41-001343-01 rev 02, release 3.2.2 1-31 model 9143i ip phone this section provides brief information about the model 9143i ip phone. It includes a list of features and describes the hard keys on the 9143i. 9143i phone features • 3-line lcd screen • 3 call appearance lines with leds • 7 programmable ...

  • Page 49

    1-32 41-001343-01 rev 02, release 3.2.2 9143i symbol key descriptions* keys key description navigation keys - pressing the up and down arrow keys lets you view different status and text messages on the lcd display (if there is more than 1 line of status/text messages). These buttons also let you scr...

  • Page 50

    41-001343-01 rev 02, release 3.2.2 1-33 *see the aastra 9143i user guide for more information about each of these keys. Handsfree key - activates handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and ...

  • Page 51

    1-34 41-001343-01 rev 02, release 3.2.2 model 9480i and 9480i ct ip phones this section provides brief information about the models 9480i and 9480i ct ip phones. It includes a list of features and describes the hard keys on these models. 9480i and 9480i ct phone features • 5 line graphical lcd scree...

  • Page 52

    41-001343-01 rev 02, release 3.2.2 1-35 9480i and 9480i ct key descriptions* keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize your phone. Your system administ...

  • Page 53

    1-36 41-001343-01 rev 02, release 3.2.2 *see the aastra 9480i and 9480i ct user guides for more information about each of these keys. Icom key - begins an intercom call to a remote extension and answers incoming intercom calls. The 9480i and 9480i ct ip phones also have default softkey 4 configured ...

  • Page 54

    41-001343-01 rev 02, release 3.2.2 1-37 9480i ct cordless handset features • 5 line backlit display screen • 2 multi-functional softkeys • programmable function key supports up to 14 functions • vibration alerter • headset jack • desk charging stand 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16.

  • Page 55

    1-38 41-001343-01 rev 02, release 3.2.2 9480i ct cordless handset key descriptions* *see the aastra 9480i ct user guide for more information about each of these keys. Function # function description 1 receiver 2 volume key during ringing: adjusts ringer volume during a call: adjusts receiver volume ...

  • Page 56

    41-001343-01 rev 02, release 3.2.2 1-39 firmware installation information description the firmware setup and installation for the ip phone can be done using any of the following: • phone user interface via the keypad (phone ui) • aastra web-based user interface (aastra web ui) when the ip phone is i...

  • Page 57

    1-40 41-001343-01 rev 02, release 3.2.2 installation requirements the following are general requirements for setting up and using your sip ip phone: • sip-based ip pbx system or network installed and running with a sip account created for the ip phone. • ethernet/fast ethernet lan (10/100 mb) • cate...

  • Page 58

    41-001343-01 rev 02, release 3.2.2 1-41 configuration server requirement a basic requirement for setting up the ip phone is to have a configuration server. The configuration server allows you to: • store the firmware images that you need to download to your ip phone. • stores configuration files for...

  • Page 59

    1-42 41-001343-01 rev 02, release 3.2.2 firmware and configuration files description by default on startup, the phone downloada its firmware and configuration files from the configuration server you have set; or you can manually download the firmware from the configuration server. The phone supports...

  • Page 60

    41-001343-01 rev 02, release 3.2.2 1-43 reference for more information about loading language files and using the various languages on the ip phone, see chapter 5, the section, “language” on page 5-43 . Configuration file precedence aastra ip phones can accept three sources of configuration data: • ...

  • Page 61

    1-44 41-001343-01 rev 02, release 3.2.2 3 copy the aastra configuration files (aastra.Cfg, .Cfg, and .Cfg) to the root directory of the configuration server. Note: the attribute represents the actual mac address of your phone. (i.E., 00085d030996.Cfg). The represents a specific model of phone. (i.E....

  • Page 62

    41-001343-01 rev 02, release 3.2.2 1-45 multiple configuration server support an administrator has the option of specifying whether the phones get their firmware file, directory files, language packs, tls certificate files, 802.1x certificate files, and https files from the original configuration se...

  • Page 63

    1-46 41-001343-01 rev 02, release 3.2.2 directory files, language packs, tls certificates, 802.1x certificates, https files and multiple configuration servers the directory files, language packs, tls certificate files, 802.1x certificate files, and https files can also be downloaded to the phone fro...

  • Page 64

    41-001343-01 rev 02, release 3.2.2 1-47 specifying a server using existing parameters on the ip phones the following table provides the parameters on the phone that you can use to download directory files, language packs, tls certificates, 802.1x certificates, and https files from the original confi...

  • Page 65

    1-48 41-001343-01 rev 02, release 3.2.2 examples • phone directory files the following example downloads no directory: directory 1: the following example downloads a company directory from the original configuration server: directory 1:companylist.Csv the following example downloads a company direct...

  • Page 66

    41-001343-01 rev 02, release 3.2.2 1-49 • 802.1x security authentication certificate files the following example downloads no 802.1x local certificate file: 802.1x local certificate: the following example downloads the 802.1x local certificate for the phone from the original configuration server. 80...

  • Page 68: Chapter 2

    41-001343-01 rev 02, release 3.2.2 2-1 chapter 2 configuration interface methods about this chapter introduction this chapter describes the methods you, as an administrator, can use to configure the ip phones. Topics this chapter covers the following topics: note: features, characteristics, requirem...

  • Page 69: Configuration Methods

    2-2 41-001343-01 rev 02, release 3.2.2 configuration methods description you can use the following to setup and configure the ip phone: • ip phone ui • aastra web ui • configuration files the following paragraphs describe each method of configuring the ip phone. Ip phone ui the ip phone user interfa...

  • Page 70

    41-001343-01 rev 02, release 3.2.2 2-3 the following illustrations indicate the location of the options key on each phone model. 9480i/9480i ct 9480i ct handset 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 options key options key 9143i xfer conf l2 l3 l1 options save delete directory mute abc def ghi...

  • Page 71

    2-4 41-001343-01 rev 02, release 3.2.2 6753i 6755i 6757i/6757i ct 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 options key options key options key 6730i 6731i 6739i 6757i ct handset 6735i 6737i.

  • Page 72

    41-001343-01 rev 02, release 3.2.2 2-5 using the options key from the ct handsets: using the options key on the 6739i step action 1 press the options key on the phone to enter the options list. 2 use the r and s to scroll through the list of options. 3 on 3-line lcd phones: to select an option, pres...

  • Page 73

    2-6 41-001343-01 rev 02, release 3.2.2 aastra web ui an administrator can setup and configure the ip phone using the aastra web ui. The aastra web ui supports internet explorer and gecko engine-based browsers like firefox, mozilla or netscape. Http/https support the aastra web ui supports both hyper...

  • Page 74

    41-001343-01 rev 02, release 3.2.2 2-7 http/https client and server support the aastra ip phones allow for http request processing and associated data transfers to perform over a secure connection (https). The ip phones support the following: • transfer of firmware images, configuration files, scrip...

  • Page 75

    2-8 41-001343-01 rev 02, release 3.2.2 using https via the aastra web ui https is enabled by default on the ip phones. When you open a browser window and enter an ip address or host name for a phone using http, a server redirection occurs which automatically converts an http connection to an https c...

  • Page 76

    41-001343-01 rev 02, release 3.2.2 2-9 accessing the aastra web ui use the following procedure to access the aastra web ui. Step action 1 open your web browser and enter the phone’s ip address or host name into the address field. The following is an example of the login screen that displays. Ip addr...

  • Page 77

    2-10 41-001343-01 rev 02, release 3.2.2 2 enter your username and password and click . Note: for an administrator, the default username is “admin” and the password is “22222”. For a user, the default username is “user” and the password field is left blank. The ip phones accept numeric passwords only...

  • Page 78

    41-001343-01 rev 02, release 3.2.2 2-11 depending on the model phone you are accessing, the following categories display in the side menu of the aastra web ui: status, operation, basic settings, advanced settings. Status the status section displays the network status and the mac address of the ip ph...

  • Page 79

    2-12 41-001343-01 rev 02, release 3.2.2 softkeys and xml 9480i/9480i ct 6 state-based, multi-functional softkeys 6735i 6 bottom, state-based, multi-functional softkeys 6737i 6 top, multi-functional, static softkeys 6 bottom, state-based, multi-functional softkeys 6755i 6 bottom, state-based, multi-f...

  • Page 80

    41-001343-01 rev 02, release 3.2.2 2-13 basic settings the basic settings section provides the following options: heading description preferences allows you to set the following general specifications on the ip phone. • local dial plan (admin only) • send dial plan terminator (admin only) • digit ti...

  • Page 81

    2-14 41-001343-01 rev 02, release 3.2.2 advanced settings (applicable to administrator only) the advanced settings section provides the following options: heading description network allows you to set basic network settings, advanced network settings, https settings, type of service dscp, and vlan s...

  • Page 82

    41-001343-01 rev 02, release 3.2.2 2-15 enabling/disabling the aastra web ui the aastra web ui is enabled by default on the ip phones. A system administrator can disable the aastra web ui on a single phone or on all phones if required using the configuration files. System administrators can also dis...

  • Page 83

    2-16 41-001343-01 rev 02, release 3.2.2 configuration files ( administrator only ) a system administrator can enter specific parameters in the configuration files to configure the ip phones. All parameters in configuration files can only be set by an administrator. You can enter specific configurati...

  • Page 84

    41-001343-01 rev 02, release 3.2.2 2-17 locking parameters in the configuration file the ip phones allow you to lock individual configuration parameters to prevent an end user from changing the configuration on the phone. This feature allows service providers to prevent the end-user from changing th...

  • Page 85

    2-18 41-001343-01 rev 02, release 3.2.2 overwriting parameters with defaults in the configuration files an administrator can specify a “ ^ “ (caret character) before a configuration parameter in the aastra.Cfg, .Cfg, and .Cfg configuration files, which allows the parameter to be overwritten and rese...

  • Page 86

    41-001343-01 rev 02, release 3.2.2 2-19 example 2 the following example illustrates the use of the “ ^ “ and “!” in the configuration files. Aastra.Cfg ^sip proxy ip: pbx.Company.Com ^sip proxy port: 5060 ^sip registrar ip: pbx.Company.Com ^sip registrar port: 5060 .Cfg !Sip proxy ip: pbx.Aastra.Com...

  • Page 87

    2-20 41-001343-01 rev 02, release 3.2.2 configuration server redundancy via dns a records the phone sends a dns query and in the dns response, it accepts the first server ip address and contacts that server, ignoring any additional ip addresses in the response. This allows service providers to manag...

  • Page 88: Chapter 3

    41-001343-01 rev 02, release 3.2.2 3-1 chapter 3 administrator options about this chapter introduction g the ip phones provide specific options on the ip phone that only an administrator can access. These options are password protected and allow an administrator to change or set features and configu...

  • Page 89

    3-2 41-001343-01 rev 02, release 3.2.2 firmware update features page 3-69 tls support page 3-70 802.1x support page 3-73 troubleshooting page 3-75 topic page.

  • Page 90: Administrator Level Options

    41-001343-01 rev 02, release 3.2.2 3-3 administrator level options description there are options on the ip phone that both a user and administrator can access. However, there are specific options that an administrator can access only. These options allow the administrator to configure and manage loc...

  • Page 91

    3-4 41-001343-01 rev 02, release 3.2.2 the 6739i uses graphical icons to display the administrator options on the 6739i phone, as shown in the following illustration. The following are administrator options in the "options list" on the 6739i: • advanced menu — configuration server — sip settings — n...

  • Page 92

    41-001343-01 rev 02, release 3.2.2 3-5 simplified ip phone ui options menu an administrator can replace the existing options menu on the phone ui with a more simplified options menu. In the configuration files, the “options simple menu” parameter allows you to display either the full menu (if set to...

  • Page 93

    3-6 41-001343-01 rev 02, release 3.2.2 an example of the simplified options menu on the 6739i is as follows: configuring the simplified ip phone ui options menu you can enable the simplified ip phone ui options menu using the configurations files only. Warning: when using the simplified menu, you ca...

  • Page 94

    41-001343-01 rev 02, release 3.2.2 3-7 aastra web ui options an administrator can configure specific options using the aastra web ui. These options display after an administrator logs into the web ui using a web browser and entering the admin username and password at the login prompt (the default us...

  • Page 95

    3-8 41-001343-01 rev 02, release 3.2.2 the following are options that an administrator can configure in the aastra web ui (and are not available for the user to configure): • operation->reset — restore to factory defaults — remove local configuration settings • basic settings->preferences->general —...

  • Page 96

    41-001343-01 rev 02, release 3.2.2 3-9 references for information about options available to a user and administrator in the aastra web ui, see your model-specific user guide. For procedures to restart your phone or restore factory defaults, see “restarting your phone” on page 3-14 , and “set phone ...

  • Page 97

    3-10 41-001343-01 rev 02, release 3.2.2 phone status the phone status on the ip phone displays the network status and firmware version of the ip phone. You can display phone status using the ip phone ui or the aastra web ui. Phone status via ip phone ui in the ip phone ui, the phone status options a...

  • Page 98

    41-001343-01 rev 02, release 3.2.2 3-11 phone status for 6739i phone • ip&mac addresses displays the ip address and mac address of the phone. • lan port displays the link state, negotiation method, speed, and duplex method that the phone uses on its lan port. • pc port displays the link state, negot...

  • Page 99

    3-12 41-001343-01 rev 02, release 3.2.2 phone status via aastra web ui the first screen that displays after logging into the aastra web ui for a phone is the network status screen. This screen also displays when selecting status->system information. The information on this screen is available to the...

  • Page 100

    41-001343-01 rev 02, release 3.2.2 3-13 the following table describes the status conditions that can display for an account(s). Status condition description registered displays this status on accounts that have been registered with the sip proxy server. Example: backup registrar line sip account sta...

  • Page 101

    3-14 41-001343-01 rev 02, release 3.2.2 restarting your phone as system administrator, there may be times when you need to restart a phone. The restart option allows you reboot the phone when required. A reset may be necessary when: • there is a change in your network, or • to re-load modified confi...

  • Page 102

    41-001343-01 rev 02, release 3.2.2 3-15 restarting the phone using the aastra web ui aastra web ui 1 click on operation->reset->phone. 2 click to restart the phone..

  • Page 103

    3-16 41-001343-01 rev 02, release 3.2.2 set phone to factory defaults/erase local configuration you can set phones to their factory default setting or remove a local phone’s configuration using the ip phone ui or the aastra web ui. Setting factory defaults on the phone factory default settings are t...

  • Page 104

    41-001343-01 rev 02, release 3.2.2 3-17 settings factory defaults using the aastra web ui aastra web ui step action 1 click on operation->reset->current settings. 2 in the "restore to factory defaults" field, click . This restores all factory defaults, and removes any saved configuration and directo...

  • Page 105

    3-18 41-001343-01 rev 02, release 3.2.2 erasing the phone’s local configuration you can reset the ip phone’s local configuration if required. The local configuration is the last updated configuration you performed using the ip phone ui or the aastra web ui. Performing this action results in losing a...

  • Page 106

    41-001343-01 rev 02, release 3.2.2 3-19 erasing the phone’s local configuration using the aastra web uii aastra web ui step action 1 click on operation->reset->current settings. 2 in the "remove local configuration settings" field, click . This removes the last customized configuration settings made...

  • Page 107

    3-20 41-001343-01 rev 02, release 3.2.2 basic settings an administrator has access to specific basic setting options to configure and manage the ip phone in the network. The following sections identify the options available to an administrator only, or where indicated, to a user and administrator. T...

  • Page 108

    41-001343-01 rev 02, release 3.2.2 3-21 display dtmf digits note: this option can be set by both users and administrators. Display dtmf digits enables and disables the display of dtmf digits on the ip phone display during a connected state. For more information on this feature, see. “display dtmf di...

  • Page 109

    3-22 41-001343-01 rev 02, release 3.2.2 switch focus to ringing line note: this option can be set by both users and administrators. Switch focus to ringing line enables or disables whether or not the ui focus is switched to a ringing line while the phone is in the connected state. For more informati...

  • Page 110

    41-001343-01 rev 02, release 3.2.2 3-23 preferred line note: this option can be set by both users and administrators. Preferred line specifies the preferred line to switch focus back to when incoming or outgoing calls end on the phone. For more information on this feature, see “preferred line and pr...

  • Page 111

    3-24 41-001343-01 rev 02, release 3.2.2 incoming/outgoing intercom calls the incoming/outgoing intercom call settings on the ip phone specify whether the ip phone or the server is responsible for notifying the recipient that an intercom call is being placed. These settings also specify the prefix co...

  • Page 112

    41-001343-01 rev 02, release 3.2.2 3-25 prefix code sip intercom prefix code the prefix to add to the phone number for server-side outgoing intercom calls. This parameter is required for all server-side intercom calls. For more information on this feature, see “incoming/outgoing intercom with auto-a...

  • Page 113

    3-26 41-001343-01 rev 02, release 3.2.2 group paging rtp settings key mapping parameter in aastra web ui parameter in configuration files description paging listen addresses note: this option can be set by both users and administrators. Paging group listening allows you to specify up to 5 listening ...

  • Page 114

    41-001343-01 rev 02, release 3.2.2 3-27 na map redial as dtmf the “redial” key remappings has the same behavior as the “speed dial” key when the phone is idle. During an active call the phone will send the custom number as dtmf using the phone configured dtmf method (inbound vs out-of-band rfc2833 v...

  • Page 115

    3-28 41-001343-01 rev 02, release 3.2.2 ring tones priority alerting settings parameter in ip phone ui parameter in aastra web ui parameter in configuration files description tone set note: this option can be set by both users and administrators. Tone set tone set globally sets a tone set for a spec...

  • Page 116

    41-001343-01 rev 02, release 3.2.2 3-29 directed call pickup (dcp) emergency alert emergency when an "alert emergency" keyword appears in the header of the invite request, the configured bellcore ring tone is applied to the ip phone. For more information on this feature, see “priority alerting” on p...

  • Page 117

    3-30 41-001343-01 rev 02, release 3.2.2 auto call distribution (acd) settings time and date parameter in aastra web ui parameters in configuration files description auto available acd auto available enables or disables the use of the acd auto-available timer. For more information on this feature, se...

  • Page 118

    41-001343-01 rev 02, release 3.2.2 3-31 time server 1 note: this option can be set by both users and administrators. Time server 1 time server1 this parameter allows you to set the ip address of time server 1 in dotted decimal format. For more information on this feature, see “time servers” on page ...

  • Page 119

    3-32 41-001343-01 rev 02, release 3.2.2 live dialpad language parameter in ip phone ui parameter in aastra web ui parameters in configuration files description live dialpad note: this option can be set by a user via the ip phone ui and by an administrator via the ip phone ui and the configuration fi...

  • Page 120

    41-001343-01 rev 02, release 3.2.2 3-33 input language note: this option can be set by both users and administrators. Input language allows you to specify the language to use for inputs on the ip phone. Entering a language value for this parameter allows users to enter text and characters in the ip ...

  • Page 121

    3-34 41-001343-01 rev 02, release 3.2.2 account configuration the ip phones have a dnd and cfwd feature that allows an administrator and user to configure “do not disturb” and “call forwarding” by account. You can set specific modes for the way you want the phone to handle dnd and cfwd. The three mo...

  • Page 122

    41-001343-01 rev 02, release 3.2.2 3-35 network settings the following paragraphs describe the network parameters you can configure on the ip phone. Network settings are in two categories: • basic network settings • advanced network settings notification when incorrect network settings entered if an...

  • Page 123

    3-36 41-001343-01 rev 02, release 3.2.2 basic network settings if dynamic host configuration protocol (dhcp) is enabled, the ip phone automatically configures all of the network settings. If the phone cannot populate the network settings, or if dhcp is disabled, you can set the network options manua...

  • Page 124

    41-001343-01 rev 02, release 3.2.2 3-37 primary dns primary dns dns1 primary domain name server ip address. For any of the ip address settings on the ip phone a domain name value can be entered instead of an ip address. With the help of the domain name servers the domain names for such parameters ca...

  • Page 125

    3-38 41-001343-01 rev 02, release 3.2.2 advanced network settings parameter in ip phone ui parameter in aastra web ui parameters in configuration files description dhcp user class dhcp user class dhcp userclass specifies the user class dhcp option 77 that the phone sends to the configuration server ...

  • Page 126

    41-001343-01 rev 02, release 3.2.2 3-39 n/a lldp packet interval lldp interval the amount of time, in seconds, between the transmission of lldp data unit (lldpdu) packets. The value of zero (0) disables this parameter. Caution: in release 2.3 and later, lldp is enabled by default. If lldp is enabled...

  • Page 127

    3-40 41-001343-01 rev 02, release 3.2.2 n/a time servers 1, 2, and 3 time server1 time server2 time server3 time server4 the 1st, 2nd, 3rd, and 4th time server's ip address or qualified domain name. If the time server is enabled, the value for time server1 will be used to request the time from. For ...

  • Page 128

    41-001343-01 rev 02, release 3.2.2 3-41 n/a turn user id sip turn user username that a user must enter when accessing an account on the turn server. Note: the upnp and nat ip configuration parameters take precedence over the stun and turn parameters. For more information, see chapter 4, “stun and tu...

  • Page 129

    3-42 41-001343-01 rev 02, release 3.2.2 https settings advanced network settings includes https settings for the ip phones. Parameter in ip phone ui parameter in aastra web ui parameters in configuration files description https https server - redirect http to https https redirect http get allows or ...

  • Page 130

    41-001343-01 rev 02, release 3.2.2 3-43 cert validation validate certificates https validate certificates enables or disables the https validation of certificates on the phone. When this parameter is set to 1, the https client performs validation on ssl certificates before accepting them. Notes: 1. ...

  • Page 131

    3-44 41-001343-01 rev 02, release 3.2.2 type of service (tos), dscp advanced network settings include type of service (tos) and differentiated services code point (dscp) for the ip phones. Parameter in ip phone ui parameter in aastra web ui parameters in configuration files description type of servi...

  • Page 132

    41-001343-01 rev 02, release 3.2.2 3-45 vlan you can enable or disable vlan and set specific vlan ids and priorities under network settings. Parameter in ip phone ui parameter in aastra web ui parameters in configuration files description global settings vlan enable vlan enable tagging enabled enabl...

  • Page 133

    3-46 41-001343-01 rev 02, release 3.2.2 pc port settings (port 1) pc port vlan id vlan id vlan id port 1 specifies the vlan id used to pass packets through to a pc via port 1. Note: if you set the pc port vlan id (port 1) to 4095, all untagged packets are sent to this port. The following is an examp...

  • Page 134

    41-001343-01 rev 02, release 3.2.2 3-47 sip settings the following paragraphs describe the sip parameters you can configure on the ip phone. Sip configuration consists of configuring: • basic sip authentication settings • basic sip network settings • advanced sip settings • rtp settings • autodial s...

  • Page 135

    3-48 41-001343-01 rev 02, release 3.2.2 basic sip authentication settings parameter in ip phone ui parameter in aastra web ui parameters in configuration files description screen name screen name (global and per-line) sip screen name (global) sip linen screen name (per-line) name that displays on th...

  • Page 136

    41-001343-01 rev 02, release 3.2.2 3-49 n/a bla number (global and per-line) sip bla number (global) sip linen bla number (per-line) phone number that you assign to bla lines that is shared across all phones (global configuration) or shared on a per-line basis (per-line configuration). For more info...

  • Page 137

    3-50 41-001343-01 rev 02, release 3.2.2 basic sip network settings parameter in ip phone ui parameter in aastra web ui parameters in configuration files description proxy server proxy server (global and per-line) sip proxy ip (global) sip linen proxy ip (per-line) ip address of the sip proxy server....

  • Page 138

    41-001343-01 rev 02, release 3.2.2 3-51 n/a n/a sip backup outbound proxy port (global) sip linen backup outbound proxy port (per-line) the backup outbound proxy port on the backup outbound proxy server to which the ip phone sends all sip messages. For more information, see chapter 4, “backup outbou...

  • Page 139

    3-52 41-001343-01 rev 02, release 3.2.2 advanced sip settings in addition to the basic sip settings, you can also configure the following advanced sip parameters. These parameters are configurable via the aastra web ui and the configuration files on a global basis only. Parameter in aastra web ui pa...

  • Page 140

    41-001343-01 rev 02, release 3.2.2 3-53 as-feature-event subscription period sip as-feature-event subscription period specifies the amount of time, in seconds, between resubscribing. If the phone does not resubscribe in the time specified for this parameter, it loses subscription. For more informati...

  • Page 141

    3-54 41-001343-01 rev 02, release 3.2.2 transport protocol sip transport protocol the protocol that the real-time transport protocol (rtp) port on the ip phone uses to send out sip signaling packets. Notes: 1. If you set the value of this parameter to 4 (tls), the phone checks to see if the “sips pe...

  • Page 142

    41-001343-01 rev 02, release 3.2.2 3-55 registration timeout retry timer sip registration timeout retry timer specifies the length of time, in seconds, that the phone waits until it re-attempts to register after a register message times out. If this parameter is set lower than 30 seconds, the phone ...

  • Page 143

    3-56 41-001343-01 rev 02, release 3.2.2 whitelist proxy sip whitelist this parameter enables/disables the whitelist proxy feature, as follows: • set to 0 to disable the feature. • set to 1 to enable the feature. When this feature is enabled, an ip phone accepts call requests from a trusted proxy ser...

  • Page 144

    41-001343-01 rev 02, release 3.2.2 3-57 rtp settings you can configure the following rtp settings. Parameter in ip phone ui parameter in aastra web ui parameters in configuration files description rtp port base rtp port sip rtp port the rtp port is used for sending dtmf tones and for the audio strea...

  • Page 145

    3-58 41-001343-01 rev 02, release 3.2.2 n/a rtp encryption (global and per-line) sip srtp mode (global) sip linen srtp mode (per-line) this parameter determines if srtp is enabled on this ip phone, as follows: • if set to 0, then disable srtp. • if set to 1 then srtp calls are preferred. • if set to...

  • Page 146

    41-001343-01 rev 02, release 3.2.2 3-59 autodial settings you can configure the following autodial settings. Parameter in ip phone ui parameter in aastra web ui parameters in configuration files description n/a autodial number (global and per-line) sip autodial number sip linen autodial number globa...

  • Page 147

    3-60 41-001343-01 rev 02, release 3.2.2 line settings an administrator can configure multiple lines on the ip phone with the same sip network configuration (global) or a different sip network configuration (per-line). The following table provides the number of lines available for each ip phone model...

  • Page 148

    41-001343-01 rev 02, release 3.2.2 3-61 softkeys, programmable keys, expansion module keys a user or administrator can assign specific functions to softkeys, programmable keys, or expansion module keys. The available keys for configuration depend on the ip phone model as shown in the following table...

  • Page 149

    3-62 41-001343-01 rev 02, release 3.2.2 for information about configuring softkeys, programmable keys, and expansion module keys, see chapter 5, the section, “softkeys/programmable keys/feature keys/expansion module keys” on page 5-135. Action uri the ip phones have a feature that allows an administ...

  • Page 150

    41-001343-01 rev 02, release 3.2.2 3-63 xml sip notify events and action uris in order for an xml push to bypass the nat/firewall, the phone supports a proprietary sip notify event (aastra-xml) with or without xml content. If xml content is provided in the sip notify, it is processed directly by the...

  • Page 151

    3-64 41-001343-01 rev 02, release 3.2.2 configuration server settings the configuration server stores the firmware images, configuration files, and software when performing software upgrades to the ip phone. An administrator can configure the following parameters for the configuration server: parame...

  • Page 152

    41-001343-01 rev 02, release 3.2.2 3-65 alternate tftp alternate tftp alternate tftp server the alternate tftp server’s ip address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone. For more information, see chapter 4, “configuratio...

  • Page 153

    3-66 41-001343-01 rev 02, release 3.2.2 ftp username ftp username ftp username the username to enter for accessing the ftp server. This will become effective after this configuration file has been downloaded into the phone. Note: the ip phones support usernames containing dots (“.”). For more inform...

  • Page 154

    41-001343-01 rev 02, release 3.2.2 3-67 download path https path https path specifies the path name for which the configuration files reside on the https server for downloading to the ip phone. If the ip phone’s configuration and firmware files are located in a sub-directory beneath the server’s roo...

  • Page 155

    3-68 41-001343-01 rev 02, release 3.2.2 n/a time (24-hour) auto resync time sets the time of day in a 24-hour period for the ip phone to be automatically updated. This parameter works with tftp, ftp, and http servers. Notes: 1. The resync time is based on the local time of the ip phone. 2. The value...

  • Page 156

    41-001343-01 rev 02, release 3.2.2 3-69 firmware update features the ip phones support the protocols, tftp, ftp, http or https to download configuration files and upgrade firmware to the phones from a configuration server. You can download the firmware stored on the configuration server in one of th...

  • Page 157

    3-70 41-001343-01 rev 02, release 3.2.2 tls support the ip phones support a transport protocol called transport layer security (tls) and persistent tls. Tls is a protocol that ensures communication privacy between the sip phones and the internet. Tls ensures that no third party may eavesdrop or tamp...

  • Page 158

    41-001343-01 rev 02, release 3.2.2 3-71 na na sip persistent tls keep alive allows you to configure the keep-alive feature for persistent tls connections only. When this feature is configured, the phone will send keep-alive pings to the proxy server at configured intervals. The keep-alive feature fo...

  • Page 159

    3-72 41-001343-01 rev 02, release 3.2.2 n/a local certificate filename sips local certificate allows you to specify the local certificate file to use when the phone uses the tls transport protocol to setup a call. This parameter is required when configuring tls (optional for persistent tls.) note: t...

  • Page 160

    41-001343-01 rev 02, release 3.2.2 3-73 802.1x support the ip phones support the ieee 802.1x protocol. The 802.1x protocol is a standard for passing extensible authentication protocol (eap) over a wired or wireless local area network (lan). The 802.1x protocol on the ip phone facilitates media-level...

  • Page 161

    3-74 41-001343-01 rev 02, release 3.2.2 identity identity identity specifies the identity or username used for authenticating the phone. Note: the value you enter for this parameter also displays in the aastra web ui at the path advanced settings-> 802.1x support->general->identity for more informat...

  • Page 162

    41-001343-01 rev 02, release 3.2.2 3-75 troubleshooting the troubleshooting feature in the aastra web ui provides tasks that a system administrator can perform on the ip phones for troubleshooting purposes. Using this feature, a system administrator can: • assign an ip address and ip port in which t...

  • Page 164: Chapter 4

    41-001343-01 rev 02, release 3.2.2 4-1 chapter 4 configuring network and session initiation protocol (sip) features about this chapter introduction this chapter provides the information required to configure the network and global sip features on the ip phone. These features are password protected o...

  • Page 165: Overview

    4-2 41-001343-01 rev 02, release 3.2.2 overview an administrator can configure the ip phone network and sip options from the phone ui, from the aastra web ui, or the configuration files. Administrator level options are password protected in both the ip phone ui and the aastra web ui. The procedures ...

  • Page 166: Network Settings

    41-001343-01 rev 02, release 3.2.2 4-3 network settings this section describes the basic network settings on the ip phone which include configuring for: • dhcp • ip address (of phone) • subnet mask (of phone) • gateway • primary dns • secondary dns • hostname • lan port • pc port pass thru enable/di...

  • Page 167

    4-4 41-001343-01 rev 02, release 3.2.2 • https port the network administrator chooses which of these parameters (if any) are supplied to the ip phone by the dhcp server. The administrator must configure the phone manually to provide any required network parameters not supplied by the dhcp server. En...

  • Page 168

    41-001343-01 rev 02, release 3.2.2 4-5 enabling/disabling dhcp using the ip phone ui use the following procedure to enable/disable dhcp on the phone using the ip phone ui. Ip phone ui step action 1 press on the phone to enter the options list. 2 select administrator menu. 3 enter your administrator ...

  • Page 169

    4-6 41-001343-01 rev 02, release 3.2.2 enabling/disabling dhcp using the aastra web ui use the following procedure to enable/disable dhcp using the aastra web ui. Aastra web ui step action 1 click on advanced settings->network->basic network settings. 2 enable the "dhcp" field by checking the check ...

  • Page 170

    41-001343-01 rev 02, release 3.2.2 4-7 dhcp options 60, 66, and 43 server configurations option 66 the ip phones support download protocols according to rfc2131 and rfc1541 (tftp, ftp, http,. Https) to support dhcp option 66. Option 66 is part of the dhcp offer message that the dhcp server generates...

  • Page 171

    4-8 41-001343-01 rev 02, release 3.2.2 using option 43 to customize the ip phone a system administrator can customize the ip phone(s) in the network by entering a text string in the phone’s configuration files. The following is an option 43 example using linux. On the startup of the phones, when the...

  • Page 172

    41-001343-01 rev 02, release 3.2.2 4-9 option 43 redirection and configuration server (rcs) bypass dhcp option 43 includes the ability to bypass contacting aastra's redirection and configuration server (rcs), in addition to the previous support of setting the configuration server to contact. A sub-o...

  • Page 173

    4-10 41-001343-01 rev 02, release 3.2.2 using option 12 hostname on the ip phone if you set the phone to use dhcp option 12, the phone automatically sends this option to the configuration server. This option specifies the hostname (name of the client). The name may or may not be qualified with the l...

  • Page 174

    41-001343-01 rev 02, release 3.2.2 4-11 for the 6739i: 1 press the options key on the phone to enter the options list. 2 press advanced. A keyboard displays. 3 enter the administrator password using the keyboard. Default is “22222”. 4 press network. 5 press to scroll to the next screen. 6 by default...

  • Page 175

    4-12 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on advanced settings->network->basic network settings. 2 by default, the “hostname” field is automatically populated with [] of your phone (for example, 53i00085d164435). If you want to change the hostname, enter a hostname for your phone...

  • Page 176

    41-001343-01 rev 02, release 3.2.2 4-13 using option 77 user class on the ip phone dhcp option 77 user class is sent in dhcp request packets from the phone to the configuration server. This option 77 defines specific user class identifiers to convey information about a phone’s software configuration...

  • Page 177

    4-14 41-001343-01 rev 02, release 3.2.2 . For the 6739i: 1 press the options key on the phone to enter the options list. 2 press advanced. A keyboard displays. 3 enter the administrator password using the keyboard. Default is “22222”. 4 press network. 5 press dhcp settings. 6 press dhcp download opt...

  • Page 178

    41-001343-01 rev 02, release 3.2.2 4-15 3 click to save your changes. Note: entering a value in the “dhcp user class” field requires a reboot of your phone. 4 click on operation->reset, and click restart. Aastra web ui.

  • Page 179

    4-16 41-001343-01 rev 02, release 3.2.2 using options 159 and 160 on the ip phone in addition to dhcp options 43 and 66 already supported on the ip phones, the phones also support dhcp options 159 and 160. The ip phones use the following order of precedence when deriving the configuration server par...

  • Page 180

    41-001343-01 rev 02, release 3.2.2 4-17 6 choose an option that you want to use to override the dhcp normal precedence order, and press done. 7 restart the phone for the selection to take affect. For the 6739i: 1 press the options key on the phone to enter the options list. 2 press advanced. A keybo...

  • Page 181

    4-18 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on advanced settings->network->advanced network settings. 2 in the “dhcp download options” field, select an option to use to override the normal precedence order. Valid values are: • any (default) - no override - uses normal precedence or...

  • Page 182

    41-001343-01 rev 02, release 3.2.2 4-19 configuration server download precedence an administrator can set the phone’s download precedence to ignore dhcp, (only during the boot when the remote configuration server is contacted) anduse the following precedence instead: 1. Configuration uri, 2. Dhcp, a...

  • Page 183

    4-20 41-001343-01 rev 02, release 3.2.2 1 press the options key on the phone to enter the options list. 2 press advanced. A keyboard displays. 3 enter the administrator password using the keyboard. Default is “22222”. 4 press network. 5 press dhcp settings. 6 press dhcp download options. 7 select an...

  • Page 184

    41-001343-01 rev 02, release 3.2.2 4-21 configuring a download precedence using the aastra web ui use the following procedure to configure a download precedence using the aastra web ui. Aastra web ui 1 click on advanced settings->network->advanced network settings. 2 in the “dhcp download options” f...

  • Page 185

    4-22 41-001343-01 rev 02, release 3.2.2 multiple dhcp servers the ip phones can receive messages from multiple dhcp servers. After the phone receives its first dhcp message, it listens for a specific time period, for more dhcp messages. If the first dhcp offer contains configuration server informati...

  • Page 186

    41-001343-01 rev 02, release 3.2.2 4-23 configuring network settings manually if you disable dhcp on your phone, you need to configure the following network settings manually: • ip address • subnet mask • gateway • primary dns • secondary dns you can configure the network settings using the configur...

  • Page 187

    4-24 41-001343-01 rev 02, release 3.2.2 ip phone ui step action 1 press on the phone to enter the options list. 2 select administrator menu. 3 enter your administrator password. Note: the ip phones accept numeric passwords only. 4 select network settings. 5 select ip address and enter the ip address...

  • Page 188

    41-001343-01 rev 02, release 3.2.2 4-25 . Aastra web ui step action 1 click on advanced settings->network->basic network settings. 2 enter an ip address of the phone in the ip address field. 3 enter a subnet mask in the subnet mask field. 4 enter a gateway address in the gateway field. 5 enter a pri...

  • Page 189

    4-26 41-001343-01 rev 02, release 3.2.2 configuring lan and pc port negotiation ethernet is the computer networking technology for local area networks (lans). You use the lan port to connect to a lan using a twisted pair 10base-t cable to transmit 10base-t ethernet. You use the pc port to connect to...

  • Page 190

    41-001343-01 rev 02, release 3.2.2 4-27 configuring the lan port and pc port you can configure the ethernet port transmission method to use on the ip phones using the configuration files, the ip phone ui, or the aastra web ui. Configuration files for specific parameters you can set in the configurat...

  • Page 191

    4-28 41-001343-01 rev 02, release 3.2.2 4 press network. 5 press to scroll to the next screen. 6 press ethernet & vlan. 7 press lan port. 8 select a negotiation method to use on port 0. Valid values are: • auto • full 10mbps • full 100mbps • half 10mbps • half 100mbps default is auto. 9 press 10 pre...

  • Page 192

    41-001343-01 rev 02, release 3.2.2 4-29 aastra web ui step action 1 click on advanced settings->network->basic network settings. 2 in the “lan port” field, select a negotiation method to use on port 0. Valid values are: • auto negotiation • full duplex, 10mbps • full duplex, 100mbps • half duplex, 1...

  • Page 193

    4-30 41-001343-01 rev 02, release 3.2.2 advanced network settings you can set advanced network settings on the ip phone such as, network address translation (nat), network time protocol (ntp) time servers, virtual lan (vlan), and quality of service (qos) using the aastra web ui or the configuration ...

  • Page 194

    41-001343-01 rev 02, release 3.2.2 4-31 other proxy/registrars the phone at ip address 10.10.10.30 is configured to register with the proxy at 63.251.195.30. Because this proxy/registrar is not a nortel proxy and has no sbc or alg functionality, the configuration must additionally include the "sip n...

  • Page 195

    4-32 41-001343-01 rev 02, release 3.2.2 14 press done (4 times) to finish. Note: the session prompts you to restart the ip phone to apply the configuration settings. 15 select restart. For the 6739i: note: nat is disabled by default. Use this procedure to enable nat if required. 1 press the options ...

  • Page 196

    41-001343-01 rev 02, release 3.2.2 4-33 . Aastra web ui step action 1 click on advanced settings->network->advanced network settings. 2 enter a nat ip address in the "nat ip" field. The value must be entered in dotted decimal format. For example, 0.0.0.0. The “nat ip” is the public ip address of you...

  • Page 197

    4-34 41-001343-01 rev 02, release 3.2.2 sip and tls source ports for nat traversal a system administrator can configure the sip and tls source ports on the ip phone. Previously, the ip phone used default values (5060 for udp/tcp and 5061 for tls). The two new parameters for configuring the sip and t...

  • Page 198

    41-001343-01 rev 02, release 3.2.2 4-35 configuring sip and tls source ports using the aastra web ui use the following procedure to configure sip and tls source ports using the aastra web ui. Aastra web ui 1 click on advanced settings->global sip->advanced sip settings. . 2 the “local sip udp/tcp po...

  • Page 199

    4-36 41-001343-01 rev 02, release 3.2.2 stun and turn protocols the ip phones support the following audio-path nat traversal features: • simple traversal of user datagram protocol (udp) through network address translation (nat) or also known as stun (rfc 3489) and • traversal using relay nat or also...

  • Page 200

    41-001343-01 rev 02, release 3.2.2 4-37 configuring stun and turn servers using the configuration files use the following parameters to configure stun and turn servers in your network. • sip stun ip • sip stun port • sip turn ip • sip turn port • sip turn user • sip turn pass note: the nat ip config...

  • Page 201

    4-38 41-001343-01 rev 02, release 3.2.2 configuring stun and turn servers using the aastra web ui use the following procedure to configure stun and turn servers in your network using the aastra web ui.. Note: the nat ip configuration parameter takes precedence over the stun and turn parameters. Aast...

  • Page 202

    41-001343-01 rev 02, release 3.2.2 4-39 3 in the “stun port” field, enter the port number of the stun server. You can enter up to 2 values separated by a comma. The first value is the primary and the second value is the backup. For example: 3478,3479 default is 3478. Range of values are 0 to 65535. ...

  • Page 203

    4-40 41-001343-01 rev 02, release 3.2.2 interactive connectivity establishment (ice) support the phones now support the interactive connectivity establishment (ice) protocol. Ice makes use of the session traversal utilities for nat (stun) protocol and its extension, traversal using relay nat (turn)....

  • Page 204

    41-001343-01 rev 02, release 3.2.2 4-41 https client/server configuration https is a web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the web server. Https uses secure socket layer (ssl) or transport layer security (tls) as a sublayer under its reg...

  • Page 205

    4-42 41-001343-01 rev 02, release 3.2.2 for 6739i: ip phone ui step action 1 press on the phone to enter the options list. 2 select administrator menu. 3 enter your administrator password. Note: the ip phones accept numeric passwords only. 4 select configuration server. 5 select https settings. Conf...

  • Page 206

    41-001343-01 rev 02, release 3.2.2 4-43 . 6 press https client method. 7 press a client method value to use for https. Valid values are: • ssl 3.0 (default) • tls 1.0 8 press done to save the changes. Configure https server 9 press https server. 10 enter the ip address of the https server in the tex...

  • Page 207

    4-44 41-001343-01 rev 02, release 3.2.2 4 enable the blocking of xml http posts by the https server by checking the https server - block xml http posts field check box. (disable this field by unchecking the check box). Default is disabled. 5 click to save your settings. Aastra web ui step action.

  • Page 208

    41-001343-01 rev 02, release 3.2.2 4-45 https server certificate validation the https client on the ip phones support validation of https certificates. This feature supports the following: • verisign, geotrust, thawte, comodo, cybertrust signed certificates • user-provided certificates • checking of...

  • Page 209

    4-46 41-001343-01 rev 02, release 3.2.2 certificate validation certificate validation is enabled by default. Validation occurs by checking that the certificates are well formed and signed by one of the certificates in the trusted certificate set. It then checks the expiration date on the certificate...

  • Page 210

    41-001343-01 rev 02, release 3.2.2 4-47 3 select https settings->cert. Validation. The following list displays: • enable • check expires • check hostnames enable/disable https server certificate validation 4 select enable. 5 press change to toggle the “enable” field to “yes” or “no”. Note: if you ar...

  • Page 211

    4-48 41-001343-01 rev 02, release 3.2.2 for 6739i: aastra ip phone ui step action 1 press the options key on the phone to enter the options list. 2 press advanced. A keyboard displays. 3 enter the administrator password using the keyboard. Default is “22222”. 4 press cfg. Svr.. 5 press https. Enable...

  • Page 212

    41-001343-01 rev 02, release 3.2.2 4-49 aastra web ui 1 click on advanced settings->network->https settings. 2 the “validate certificates” field is enabled by default. To disable validation of certificates, click the check mark in the box to clear the check mark. When this parameter is enabled, the ...

  • Page 213

    4-50 41-001343-01 rev 02, release 3.2.2 . 5 if you require the download of user-provided certificates in a .Pem formatted file, enter the file name in the format in the “trusted certificates filename” field. For example: trustedcerts.Pem this parameter specifies a file name for a .Pem file located o...

  • Page 214

    41-001343-01 rev 02, release 3.2.2 4-51 virtual lan (optional) virtual local area network (vlan) is a feature on the ip phone that allows for multiple logical ethernet interfaces to send outgoing rtp packets over a single physical ethernet as described in ieee std 802.3. On the ip phone, you configu...

  • Page 215

    4-52 41-001343-01 rev 02, release 3.2.2 dscp range/vlan priority mapping dscp bits in the tos field of the ip header are set for rtp, rtcp, and sip packets using either the default values or the values configured via the "tos sip", "tos rtp", and "tos rtcp" parameters. When the vlan global configura...

  • Page 216

    41-001343-01 rev 02, release 3.2.2 4-53 dscp range/vlan priority the following table identifies the default dscp of protocols. Configuring type of service (tos)/dscp (optional) use the following procedures to configure tos/dscp on the ip phone. Dscp range vlan priority 0-7 0 8-15 1 16-23 2 24-31 3 3...

  • Page 217

    4-54 41-001343-01 rev 02, release 3.2.2 3 enter your administrator password. Note: the ip phones accept numeric passwords only. 4 select network settings. 5 select type of service dscp. 6 select type of service sip. Or select type of service rtp. Or select type of service rtcp. 7 enter a value for “...

  • Page 218

    41-001343-01 rev 02, release 3.2.2 4-55 . Configuring vlan (optional) use the following procedures to configure vlan on the ip phone. Aastra web ui step action 1 click on advanced settings->network->type of service,dscp . 2 select a protocol field: • “sip” or • “rtp” or • “rtcp” 3 enter a value from...

  • Page 219

    4-56 41-001343-01 rev 02, release 3.2.2 configuration files for specific parameters you can set in the configuration files, see appendix a, the section, “virtual local area network (vlan) settings” on page a-41. Ip phone ui step action 1 press on the phone to enter the options list. 2 select adminis...

  • Page 220

    41-001343-01 rev 02, release 3.2.2 4-57 for 6739i: 19 press done (3 times) to return to the vlan settings menu. To set vlan id and priority for pc port (port 1): 20 select pc port vlan. Note: pc port parameters are not applicable to the 6730i ip phone. 21 select pc port vlan id. 22 enter a value fro...

  • Page 221

    4-58 41-001343-01 rev 02, release 3.2.2 7 press vlan settings. 8 press vlan, and then press enable. To set vlan id and priority for lan port (port 0): 9 press lan port vlan.. 10 press lan port vlan id and then enter a value from 1 to 4094 to specify the vlan id for the lan port. Default is 1. 11 pre...

  • Page 222

    41-001343-01 rev 02, release 3.2.2 4-59 . Aastra web ui step action 1 click on advanced settings->network->vlan. To globally enable/disable vlan and set priority for non-ip packets : 2 enable vlan by checking the vlan enable field check box. (disable this field by unchecking the check box). 3 with v...

  • Page 223

    4-60 41-001343-01 rev 02, release 3.2.2 to set vlan id and priority for the pc port (port 1 ): 6 enter a vlan id value from 1 to 4095 in the vlan id field. Default is 1. Note: if you set the pc port vlan id (port 1) to 4095, all untagged packets are sent to this pc port. The following is an example ...

  • Page 224

    41-001343-01 rev 02, release 3.2.2 4-61 rport the session initiation protocol (sip) operates over udp and tcp. When used with udp, responses to requests are returned to the source address from which the request came, and returned to the port written into the topmost “via” header of the request. Howe...

  • Page 225

    4-62 41-001343-01 rev 02, release 3.2.2 configuring rport using the aastra web ui use the following procedure to configure rport on your phone using the aastra web ui. Aastra web ui 1 click on advanced settings->network->advanced network settings. 2 in the "advanced network settings" section, enable...

  • Page 226

    41-001343-01 rev 02, release 3.2.2 4-63 network time servers network time protocol (ntp) is a protocol that the ip phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use ntp, you must enable it using the configuration files or the aastra web ui. ...

  • Page 227

    4-64 41-001343-01 rev 02, release 3.2.2 use the following procedure to enable/disable and configure the ntp servers using the aastra web ui. Aastra web ui step action 1 click on advanced settings->network->advanced network settings. 2 enable the "ntp time servers" field by checking the check box. (d...

  • Page 228: Global Sip Settings

    41-001343-01 rev 02, release 3.2.2 4-65 global sip settings description the ip phone uses the information in the global session initiation protocol (sip) settings to register at the ip pbx. The ip phone configuration defines network and user account parameters that apply globally to all sip lines. S...

  • Page 229

    4-66 41-001343-01 rev 02, release 3.2.2 basic sip settings specific parameters are configurable on a global and per-line basis. You can also configure specific parameters using the ip phone ui, the aastra web ui, or the configuration files. If you have a proxy server or have a sip registrar present ...

  • Page 230

    41-001343-01 rev 02, release 3.2.2 4-67 sip per-line parameters reference for more information about centralized conferencing, see chapter 5, the section, “centralized conferencing (for sylantro and broadsoft servers)” on page 5-333 . Specific sets of sip parameters are inter-dependent with each oth...

  • Page 231

    4-68 41-001343-01 rev 02, release 3.2.2 sip precedence example the following example shows the sip proxy feature and example schema for storage and parsing of the sip configuration parameters. The following sip configuration is assumed: # sip network block sip proxy ip: 10.30.11.154 sip proxy port: ...

  • Page 232

    41-001343-01 rev 02, release 3.2.2 4-69 sip outbound support the ip phones support draft-ietf-sip-outbound-15. That specification describes how a sip user agent (ua) behind a firewall, reuses an existing connection (usually the register outbound connection) for the inbound request if the proxy suppo...

  • Page 233

    4-70 41-001343-01 rev 02, release 3.2.2 backup outbound proxy and failover support the ip phones support a backup outbound proxy and failover. This feature provides the following: • the ability to specify a backup outbound proxy. • the ability to support sip outbound on all connection types. • the a...

  • Page 234

    41-001343-01 rev 02, release 3.2.2 4-71 sip outbound enabled and backup proxy and backup registrar configured, • establishes flow to the primary proxy and registrar. • if the flow to the primary registrar fails, the phone: – establishes flow to the backup registrar. – registers to the backup registr...

  • Page 235

    4-72 41-001343-01 rev 02, release 3.2.2 configuring a backup outbound proxy to configure this feature an administrator can set the following parameters in the configuration files or the aastra web ui: use the following procedure to configure backup outbound proxies.. Limitations the following are li...

  • Page 236

    41-001343-01 rev 02, release 3.2.2 4-73 sip server (srv) lookup the sip srv lookup feature allows you to configure the ip phone to issue a dns query to retrieve records pertaining to a sip proxy, a sip registrar, or a sip outbound proxy. The ip phone issues a dns query for an srv record when the ip ...

  • Page 237

    4-74 41-001343-01 rev 02, release 3.2.2 contact header matching when sending sip packets, the ip phones observe the contact header by matching the username, domain name, port, and transport per sip rfc 3261.This is called “strict sip contact header matching.” however, in specific networks (such as b...

  • Page 238

    41-001343-01 rev 02, release 3.2.2 4-75 ip phone ui step action 1 press on the phone to enter the options list. 2 select administrator menu. 3 enter your administrator password. Note: the ip phones accept numeric passwords only. 4 select sip settings. 5 select user name to enter the username that ap...

  • Page 239

    4-76 41-001343-01 rev 02, release 3.2.2 11 press until the options list screen displays. 12 press restart to restart the phone for the change to take affect. Aastra web ui step action 1 for global configuration, click on advanced settings->global sip->basic sip authentication settings. Or, for per-l...

  • Page 240

    41-001343-01 rev 02, release 3.2.2 4-77 3 in the "screen name 2" field, enter the text you want to display on the phone under the “screen name” on the idle screen. Notes: 1. If other status messages display on the phone, such as “network disconnected”, the screen name 2 value does not display. 2. Sy...

  • Page 241

    4-78 41-001343-01 rev 02, release 3.2.2 configuring basic sip network settings (optional) you can configure sip network settings using the configuration files, the ip phone ui, or the aastra web ui. Configure per-line call waiting 11 the "call waiting" field is set to “global” by default. To enable ...

  • Page 242

    41-001343-01 rev 02, release 3.2.2 4-79 7 enter a proxy port number in the proxy port field for accessing the sip proxy server. Default is 0. 8 press done to save the changes. Configuring registrar ip and registrar port 9 select registrar ip/port. 10 enter an ip address or fully qualified host name ...

  • Page 243

    4-80 41-001343-01 rev 02, release 3.2.2 for the 6739i: note: you can set global configuration only using the ip phone ui. Ip phone ui step action 1 press the options key on the phone to enter the options list. 2 press the advanced button. A keyboard displays. 3 enter the administrator password using...

  • Page 244

    41-001343-01 rev 02, release 3.2.2 4-81 aastra web ui step action 1 for global configuration, click on advanced settings->global sip->basic sip network settings. Or, for per-line configuration, click on advanced settings->line n (1-9)->basic sip network settings . 2 in the "proxy server" field, ente...

  • Page 245

    4-82 41-001343-01 rev 02, release 3.2.2 6 in the "outbound proxy server" field, enter the sip outbound proxy server ip address or fully qualified domain name. This parameter allows all sip messages originating from a line on the ip phone, to be sent to an outbound proxy server. Note: if you configur...

  • Page 246

    41-001343-01 rev 02, release 3.2.2 4-83 advanced sip settings (optional) advanced sip settings on the ip phone allow you to configure specific features on the phone. The following table provides a list of advanced sip settings that you can configure using the aastra web ui or the configuration files...

  • Page 247

    4-84 41-001343-01 rev 02, release 3.2.2 reference refer to appendix a, “advanced sip settings” on page a-100 for a description of each of the above parameters. For more information about blacklist duration and whitelist proxy, see chapter 6, “configuring advanced operational features.” configuring a...

  • Page 248

    41-001343-01 rev 02, release 3.2.2 4-85 . Aastra web ui step action for global configuration, click on advanced settings->global sip->advanced sip settings. 1 or for per-line configuration, click on advanced settings->line n. 2 enable the "explicit mwi subscription" field by checking the check box. ...

  • Page 249

    4-86 41-001343-01 rev 02, release 3.2.2 4 enable the “mwi for bla account” to enable or disable a bla configured line to send an mwi subscribe message for the bla account. Notes: 1. If you change the setting on this parameter, you must reboot the phone for it to take affect. 2. Both the “sip explici...

  • Page 250

    41-001343-01 rev 02, release 3.2.2 4-87 9 enable the “send mac address in register message” and the “send line number in register message” fields by checking the check boxes. (disable these fields by unchecking the check boxes. Default is disabled for both fields). For more information about these m...

  • Page 251

    4-88 41-001343-01 rev 02, release 3.2.2 18 in the "registration renewal timer"field, enter the threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half-way through the registration period, unless half-way is m...

  • Page 252

    41-001343-01 rev 02, release 3.2.2 4-89 24 enable the "xml sip notify" field by checking the check box. (disable this field by unchecking the check box. Default is disabled). Enabling this parameter allows the phone to accept or reject an aastra-xml sip notify message. Note: to ensure the sip notify...

  • Page 253

    4-90 41-001343-01 rev 02, release 3.2.2 real-time transport protocol (rtp) settings real-time transport protocol (rtp) is used as the bearer path for voice packets sent over the ip network. Information in the rtp header tells the receiver how to reconstruct the data and describes how the bit streams...

  • Page 254

    41-001343-01 rev 02, release 3.2.2 4-91 rtp port rtp is described in rfc1889. The udp port used for rtp streams is traditionally an even-numbered port, and the rtcp control is on the next port up. A phone call therefore uses one pair of ports for each media stream. The rtp port is assigned to the fi...

  • Page 255

    4-92 41-001343-01 rev 02, release 3.2.2 you can enable the ip phones to use a default "basic" codec set, which consists of the set of codecs and packet sizes shown above; or you can configure a custom set of codecs and attributes instead of using the defaults (see “customized codec preference list” ...

  • Page 256

    41-001343-01 rev 02, release 3.2.2 4-93 the valid values for creating a codec preference list are as follows. Customized codec settings you can specify a customized codec preference list on a global-basis using the configuration files or the aastra web ui. Attribute value payload codec 1 codec 2 . ....

  • Page 257

    4-94 41-001343-01 rev 02, release 3.2.2 out-of-band dtmf the ip phones support out-of-band dual-tone multifrequency (dtmf) mode according to rfc2833. In the aastra web ui, you can enable or disable this feature as required. The "out-of-band dtmf" is enabled by default. In out-of-band mode, the dtmf ...

  • Page 258

    41-001343-01 rev 02, release 3.2.2 4-95 if an srtp enabled ip phone initiates a call, and the receiving phone is also srtp enabled, the ip phone ui displays a “lock” icon, indicating that the call is secure. If the receiving phone does not support srtp, the ip phone will send unsecured rtp messages ...

  • Page 259

    4-96 41-001343-01 rev 02, release 3.2.2 7 select restart. For the 6739i: 1 press the options key on the phone to enter the options list. 2 press the advanced button. A keyboard displays. 3 enter the administrator password using the keyboard. Default is “22222”. 4 press the sip button. 5 press to scr...

  • Page 260

    41-001343-01 rev 02, release 3.2.2 4-97 click on advanced settings->line ->rtp settings. Per-line settings . 2 enter an rtp port base in the rtp port field. Default is 3000. The rtp port indicates the port through which the rtp packets are sent. This value must specify the beginning of the rtp port ...

  • Page 261

    4-98 41-001343-01 rev 02, release 3.2.2 6 in the codec preference list, select a codec (with its payload type) you want the phones to use. Valid values are: all basic (g.711 u-law, g.711 a-law, g.729) g722 g711u/8k g711u/16k g711a/8k g711a/16k g729 g726-16 g726-24 g726-32 g726-40 bv16 (8k) bv32 (16k...

  • Page 262

    41-001343-01 rev 02, release 3.2.2 4-99 9 the “silence suppression” field is enabled by default. Disable this field by unchecking the check box. When enabled, the phone negotiates whether or not to use silence suppression. Disabling this feature forces the phone to ignore any negotiated value. 10 cl...

  • Page 263

    4-100 41-001343-01 rev 02, release 3.2.2 rtcp summary reports the ip phones include the capability of enabling/disabling the generation of rtcp summary reports using the sip vq-rtcpxr event package. These rtcp summary reports include voice quality statistics according to draft-ietf-sipping-rtcp-summ...

  • Page 264

    41-001343-01 rev 02, release 3.2.2 4-101 autodial settings the ip phones include a feature called “autodial”. When you configure autodial on an ip phone, the phone automatically dials a preconfigured number whenever it is off-hook. Depending on the configuration you specify, the autodial functions a...

  • Page 265

    4-102 41-001343-01 rev 02, release 3.2.2 configuring autodial using the aastra web ui use the following procedure to configure autodial using the aastra web ui. By default, your ip phone uses the global settings you specify for autodial for all lines on your ip phone. However, you can also configure...

  • Page 266

    41-001343-01 rev 02, release 3.2.2 4-103 per-line configuration 1 click on advanced settings->line ->autodial settings. 2 do one of the following actions: • to allow this line to use the global autodial settings, click on the use global settings parameter to enable it, then click to save your change...

  • Page 267

    4-104 41-001343-01 rev 02, release 3.2.2 configuration server protocol you can download new versions of firmware and configuration files from the configuration server to the ip phone using any of the following types of protocols: tftp, ftp, http, and https. For each protocol, you can specify the pat...

  • Page 268

    41-001343-01 rev 02, release 3.2.2 4-105 6 select from the following: • use tftp • use ftp • use http • use https default is “use tftp”. The ip phone uses the protocol you select to download new firmware and configuration files from the configuration server. 7 press done (8 and 11-line lcd phones) o...

  • Page 269

    4-106 41-001343-01 rev 02, release 3.2.2 9 enter the ip address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. Ip phone ui step action tftp settings - select primary tftp - enter the ip address or fully qualified domain name of the prim...

  • Page 270

    41-001343-01 rev 02, release 3.2.2 4-107 9 (cont’d) ip phone ui step action http settings - select http server - enter the ip address of the http server. - press done or set. - select http path. - enter the path name for which the configuration files reside on the http server for down- loading to th...

  • Page 271

    4-108 41-001343-01 rev 02, release 3.2.2 9 (cont’d) reference for more information on configuring the https security method, http to https redirect, and https server blocking for http xml posts, see the section, “https client/server configuration” on page 4-41 . 10 press done or set repeatedly until...

  • Page 272

    41-001343-01 rev 02, release 3.2.2 4-109 for the 6739i: ip phone ui step action 1 press the options key on the phone to enter the options list. 2 press the advanced button. A keyboard displays. 3 enter the administrator password using the keyboard. Default is “22222”. 4 press the sip button. 5 press...

  • Page 273

    4-110 41-001343-01 rev 02, release 3.2.2 8 use the following table to configure the applicable server. Ip phone ui step action tftp settings - press tftp server. - enter the ip address or fully qualified domain name of the primary tftp server. - press tftp path. - enter the path name for which the c...

  • Page 274

    41-001343-01 rev 02, release 3.2.2 4-111 9 (cont’ d) 9 press until the options list screen displays. 10 press restart to restart the phone for the change to take affect. Ip phone ui step action http settings - press http server. - enter the ip address of the http server. - press http port. - enter t...

  • Page 275

    4-112 41-001343-01 rev 02, release 3.2.2 aastra web ui step action 1 click on advanced settings->configuration server..

  • Page 276

    41-001343-01 rev 02, release 3.2.2 4-113 2 select the protocol from the "download protocol" list box. Valid values are tftp, ftp, http, and https. Default is tftp. The ip phone uses the protocol you select to download new firmware and configuration files from the configuration server. Use the follow...

  • Page 277

    4-114 41-001343-01 rev 02, release 3.2.2 3 reference: for more information on configuring the https security method, http to https redirect, and https server blocking for http xml posts, see the section, “https client/server configuration” on page 4-41 . 4 click to save your settings. Note: the sess...

  • Page 278: Chapter 5

    41-001343-01 rev 02, release 3.2.2 5-1 chapter 5 configuring operational features about this chapter introduction the ip phones have specific operational features you can configure to customize your ip phone. This chapter describes each feature and provides procedures for configuring your phone to u...

  • Page 279

    5-2 41-001343-01 rev 02, release 3.2.2 local dial plan page 5-62 suppressing dtmf playback page 5-66 display dtmf digits page 5-68 filter out incoming dtmf events page 5-70 call waiting page 5-71 stuttered dial tone page 5-76 xml beep support page 5-77 status scroll delay page 5-78 incoming call int...

  • Page 280

    41-001343-01 rev 02, release 3.2.2 5-3 do not disturb (dnd) page 5-188 bridged line appearance (bla) page 5-201 bla support for third party registration page 5-206 p-preferred identity header for bla accounts page 5-207 bla support for message waiting indicator (mwi) page 5-207 shared call appearanc...

  • Page 281

    5-4 41-001343-01 rev 02, release 3.2.2 authentication support for http/https download methods, used with broadsoft client management system (cms) page 5-339 customizing the display columns on the m675i expansion module page 5-342 topic page.

  • Page 282: Operational Features

    41-001343-01 rev 02, release 3.2.2 5-5 operational features description this section describes the operational features managed and configured by a system administrator. User passwords a user or an administrator can change the user passwords on the phone using the configuration files, the ip phone u...

  • Page 283

    5-6 41-001343-01 rev 02, release 3.2.2 2 press password. A keyboard displays. 3 press on the “current password” text box, and enter the current user password. 4 press on the “new password” text box, and enter the new user password. 5 press on the “re-enter password” text box, and re-enter the user p...

  • Page 284

    41-001343-01 rev 02, release 3.2.2 5-7 resetting a user password if a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a...

  • Page 285

    5-8 41-001343-01 rev 02, release 3.2.2 administrator passwords an administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the options key on the ip phone. You turn this feature on and off by entering ...

  • Page 286

    41-001343-01 rev 02, release 3.2.2 5-9 locking/unlocking the phone a user or administrator can lock a phone to prevent it from being used or configured. Once the phone is locked, the user or administrator can enter their password to unlock the phone. You can lock/unlock a phone using the configurati...

  • Page 287

    5-10 41-001343-01 rev 02, release 3.2.2 for the 6739i: ip phone ui step action lock the phone: 1 press on the phone to enter the options list. 2 press lock. The prompt, “lock the phone?” displays. 3 press yes to lock the phone the phone locks. Unlock the phone: 1 press on the phone to enter the opti...

  • Page 288

    41-001343-01 rev 02, release 3.2.2 5-11 locking/unlocking the phone using the aastra web ui use the following aastra web ui procedure to lock/unlock an ip phone and prevent it from being used or configured. Aastra web ui 1 click on operation->phone lock. Lock the phone: 2 in the “lock the phone?” fi...

  • Page 289

    5-12 41-001343-01 rev 02, release 3.2.2 configuring a lock/unlock key using the configuration files using the configuration files, you can configure a key on the phone (softkey, programmable key, or expansion module key) to use as a lock/unlock key. In the configuration files, you assign the functio...

  • Page 290

    41-001343-01 rev 02, release 3.2.2 5-13 configuring a lock/unlock softkey using the aastra web ui using the aastra web ui, you can configure a softkey on the phone (softkey, programmable key, expansion module key) to use as a lock/unlock key. In the aastra web ui, you assign the function of the soft...

  • Page 291

    5-14 41-001343-01 rev 02, release 3.2.2 for the 6739i: unlock the phone: 1 press the unlock softkey. A password prompt displays. 2 enter the user or administrator password and press enter. The phone unlocks. The led for the softkey and the message waiting lamp go off. The “lock” label appears next t...

  • Page 292

    41-001343-01 rev 02, release 3.2.2 5-15 defining an emergency dial plan public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency t...

  • Page 293

    5-16 41-001343-01 rev 02, release 3.2.2 emergency dial plan and pattern matching the ip phones support emergency dialing using pattern matching and prepend dial plan functionality. There are two ways to dial a number on the phone: • dialing digit-by-digit (i.E., select line and dial) • dialing by st...

  • Page 295

    5-18 41-001343-01 rev 02, release 3.2.2 user dial plan setting the ip phones have a parameter for configuring a dial plan that distinguishes between calling a pstn number and an internet url. This parameter is “sip user parameter dial plan”. Using the configuration files, an administrator can config...

  • Page 296

    41-001343-01 rev 02, release 3.2.2 5-19 configuring the sip user parameter dial plan use the following procedure to configure the sip user parameter dial plan. Limitation the “sip user parameter dial plan” value is checked after an existing pre-pend dial plan is checked, so the number that the phone...

  • Page 297

    5-20 41-001343-01 rev 02, release 3.2.2 time and date in addition to enabling/disabling the time server, you can also set the time and date format, set the time zone, and set daylight savings time on the ip phones. You configure these features using the configuration files, the ip phone ui, or the a...

  • Page 298

    41-001343-01 rev 02, release 3.2.2 5-21 time zone & dst there are two ways you can set the time zone on the ip phones. First method - you can set a time zone using the time zone option in the ip phone ui or you can use the “time zone name” parameter in the configuration files. Both methods allow you...

  • Page 299

    5-22 41-001343-01 rev 02, release 3.2.2 dst end day the day of the month that dst ends. Valid values are 1 to 31. Dst end day: 31 dst start hour the hour that dst starts. Valid values are an integer from 0 (midnight) to 23. Dst start hour: 5 dst end hour the hour that dst ends. Valid values are an i...

  • Page 301

    5-24 41-001343-01 rev 02, release 3.2.2 dhcp time offset (option 2) support dhcp option 42 enables the phone to be configured with the network time protocol (ntp) server addresses. However, ntp provides the coordinated universal time (utc) time so the phone requires the offset from utc in order to d...

  • Page 302

    41-001343-01 rev 02, release 3.2.2 5-25 custom time zone support a user or administrator can also set a custom time zone on the phone.To be configured with the network time protocol (ntp) server addresses. However, ntp provides the coordinated universal time (utc) time so the phone requires the offs...

  • Page 303

    5-26 41-001343-01 rev 02, release 3.2.2 5 press done to save the time format you selected. Set date format: 6 select date format. 7 selecta date format from the list of options. Valid values are: • www mmm dd (default) • dd-mmm-yy • yyyy-mm-dd • dd/mm/yyyy • dd/mm/yy • dd-mm-yy • mm/dd/yy • mmm dd •...

  • Page 304

    41-001343-01 rev 02, release 3.2.2 5-27 for the 6739i:. 14 select a daylight savings time from the list of options. Valid values are: • off • 30 min summertime • 1 hr summertime • automatic note: the default for daylight savings is automatic. 15 press done to save the daylight savings value you sele...

  • Page 305

    5-28 41-001343-01 rev 02, release 3.2.2 7 press a country. Valid values are: • america • asia • atlantic. • australia • europe • pacific • others (dp-dhcp, custom) note: for more information about setting the time zone to “dp-dhcp” or “custom”, see “dhcp time offset (option 2) support” on page 5-24 ...

  • Page 306

    41-001343-01 rev 02, release 3.2.2 5-29 configuring time and date using the aastra web ui use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the aastra web ui. Aastra web ui 1 click on basic settings->preferences->time and date settin...

  • Page 307

    5-30 41-001343-01 rev 02, release 3.2.2 time servers a time server is a computer server that reads the actual time from a reference clock and distributes this information to the clients in a network. The time server may be a local network time server or an internet time server. The network time prot...

  • Page 308

    41-001343-01 rev 02, release 3.2.2 5-31 setting time server using the aastra web ui use the following procedure to set the time server and optionally set the ip address of time servers 1, 2, and/or 3. 6 press the to return to the previous screen. 7 press the button or the button at any time to retur...

  • Page 309

    5-32 41-001343-01 rev 02, release 3.2.2 backlight mode (6735i, 6737i, 6755i, 6757i, and 6757i ct only) the 6735i, 6737i, 6755i, 6757i, and 6757i ct have a backlight feature that allows you to turn the backlight on the lcd: • off - backlight is always off. • auto (default)- automatically turns on the...

  • Page 310

    41-001343-01 rev 02, release 3.2.2 5-33 4 select backlight. 5 use the up and down arrow keys to select the backlight status for your phone. Default is “auto”. Valid options are: • off • auto (default) note: setting the backlight to “auto” displays an advanced button for you to set the auto timer. 6 ...

  • Page 311

    5-34 41-001343-01 rev 02, release 3.2.2 display (6739i only) the display option on the 6739i allows you to set the following on your phone: • brightness level (6739i only) • brightness timer (6739i only) • calibrate screen (6739i only) brightness level (6739i only) the "brightness level" option allo...

  • Page 312

    41-001343-01 rev 02, release 3.2.2 5-35 setting brightness (6739i only). Ip phone ui step action 1 press on the phone to enter the options list 2 press the button. 3 press the button. The following options display. • level 1 • level 2 • level (default)3 • level 4 • level 5 4 press the level of brigh...

  • Page 313

    5-36 41-001343-01 rev 02, release 3.2.2 brightness timer (6739i only) the "brightness timer" option allows you to set the amount of time you want the touchscreen’s lcd display to stay illuminated before turning the brightness off during a period of inactivity. For example, if you set the brightness ...

  • Page 314

    41-001343-01 rev 02, release 3.2.2 5-37 calibrate screen (6739i only) the “calibrate screen” option allows you to calibrate the color touchscreen. This process makes fine adjustments to the color screen on the phone for optimal display purposes. Caibrating the screen (6739i only) ip phone ui step ac...

  • Page 315

    5-38 41-001343-01 rev 02, release 3.2.2 background image on idle screen (6739i only) administrators can now brand the idle screen of the 6739i with their own company logo or image. The 6739i phone can now display a background image in the bottom layer of the idle screen. This image can be set by the...

  • Page 316

    41-001343-01 rev 02, release 3.2.2 5-39 picture id feature the picture id feature on the 6739i shows a picture id of a caller on the lcd for all of the following events on the phone: • incoming calls (matched to caller id numbers) • outgoing calls (matched to dialed numbers) • directory entries • ca...

  • Page 317

    5-40 41-001343-01 rev 02, release 3.2.2 audio dhsg headset (6735i, 6737i, 6739i, 6753i, 6755i, 6757i, 6757i ct) dhsg is a standard for telecommunication headsets. The aastra ip phones 6735i, 6737i, 6739i, 6753i, 6755i 6757i, and 6757i ct support the use of a dhsg headset. Aastra’s dhsg headset suppo...

  • Page 318

    41-001343-01 rev 02, release 3.2.2 5-41 configuring dhsg using the ip phone ui (6735i, 6737i, 6739i, 6753i, 6755i, 6757i, 6757i ct) use the following procedure to configure dhsg using the ip phone ui. Audio hi-q on g.722 calls the aastra ip phones support the hi-q (high quality) audio technology whi...

  • Page 319

    5-42 41-001343-01 rev 02, release 3.2.2 live dial pad* the "live dialpad" option on the ip phone turns the live dial pad mode on or off. With live dial pad on, the ip phone automatically dials out and turns on handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad off, if...

  • Page 320

    41-001343-01 rev 02, release 3.2.2 5-43 language the ip phones support several different languages. You can have the ip phone ui and the aastra web ui display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration par...

  • Page 321

    5-44 41-001343-01 rev 02, release 3.2.2 where is the language code specified in standard iso 639 (see appendix a, the section, language codes (from standard iso 639) on page a-175 ) and is the country code specified in standard iso 3166 (see country codes (from standard iso 3166) on page a-175 ). Th...

  • Page 322

    41-001343-01 rev 02, release 3.2.2 5-45 you use the following fields in the aastra web ui to specify which language packs to load: once the language pack is loaded to the phone, it is available for selection from either the configuration files, the ip phone ui or the aastra web ui..

  • Page 323

    5-46 41-001343-01 rev 02, release 3.2.2 specifying the screen language to use once the language pack(s) have loaded, you must then specify which language to use on the phone. After the phone has booted up, you can specify which language(s) to use. You can use the configuration files and the ip phone...

  • Page 324

    41-001343-01 rev 02, release 3.2.2 5-47 2 press the language> button. 3 press the button. The following options display: • english (english - default) • danish • finnish • français (french) • español (spanish) • deutsch (german) • italiano (italian) • norwegian • português (portuguese) • Русский (ru...

  • Page 325

    5-48 41-001343-01 rev 02, release 3.2.2 2 in the “language n” fields, enter the file name of the language pack you want to use to display a specific language in the aastra web ui. For example, you could enter any of the following in the “language 1”, “language 2”, “language 3”, and “language 4” fiel...

  • Page 326

    41-001343-01 rev 02, release 3.2.2 5-49 specifying the input language to use the phones support text and character inputs in various languages (english, german, french, spanish, and italian). Inputting textual or character information into the ip phone ui, aastra web ui, and xml scripts can now be d...

  • Page 327

    5-50 41-001343-01 rev 02, release 3.2.2 french spanish key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÀÇÁÅÆ abc2àâçáåæ 3 def3ÉÈÊË def3éèêë 4 ghi4ÎÏ ghi4îï 5 jkl5 jkl5 6 mno6ÑÓÒÔÖ mno6ñóòôö 7 pqrs7 pqrs7 8 tuv8ÚÙÛÜ tuv8úùûü 9 wxyz9 wxyz9 * * * # #/\@ #/\@ key up...

  • Page 328

    41-001343-01 rev 02, release 3.2.2 5-51 german italian key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÄÀ abc2äà 3 def3É def3é 4 ghi4 ghi4 5 jkl5 jkl5 6 mno6Ö mno6ö 7 pqrs7ß pqrs7ß 8 tuv8Ü tuv8ü 9 wxyz9 wxyz9 * * * # #/\@ #/\@ key uppercase characters lowercase ...

  • Page 329

    5-52 41-001343-01 rev 02, release 3.2.2 portguese russian key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÁÀÃÇ abc2áàâãç 3 def3ÉÊ def3éê 4 ghi4Í ghi4í 5 jkl5 jkl5 6 mno6ÓÔÕ mno6óôõ 7 pqrs7 pqrs7 8 tuv8ÚÜ tuv8úü 9 wxyz9 wxyz9 * * * # # / \ @ # / \ @ key uppercase...

  • Page 330

    41-001343-01 rev 02, release 3.2.2 5-53 configuring language input using the configuration files an administrator can specify the input language to use by entering a specific parameter in the configuration files. An administrator must enter the following parameter to enable this feature: • input lan...

  • Page 331

    5-54 41-001343-01 rev 02, release 3.2.2 4 select the language you want to use on the ip phone for inputting text and characters. Valid values are: • english (default) • français (french) • español (spanish) • deutsch (german) (not applicable to 6757i ct cordless handset) • italiano (italian) (not ap...

  • Page 332

    41-001343-01 rev 02, release 3.2.2 5-55 configuring language input using the aastra web ui once “language input” is enabled, an administrator or user can also change the input language on the phone using the aastra web ui. The “input language” option appears at the path basic settings->preferences->...

  • Page 333

    5-56 41-001343-01 rev 02, release 3.2.2 utf- 8 codec for multi-national language support the ip phones and expansion modules include support for iso 8859-2 (latin2) of multi-national languages when displaying and inputing in the ip phone ui and the aastra web ui. Utf-8 is also compatible with xml en...

  • Page 334

    41-001343-01 rev 02, release 3.2.2 5-57.

  • Page 335

    5-58 41-001343-01 rev 02, release 3.2.2 minimum ringer volume to prevent the user from turning off the ringer, an administrator can configure a parameter called “ringer volume minimum” to set the minimum ringer volume level. When the minimum ringer level is reached while the user keeps pressing the ...

  • Page 336

    41-001343-01 rev 02, release 3.2.2 5-59 locking ip phone keys the ip phones allow you to lock or unlock programmable keys, softkeys, hard keys, cordless handset keys, and expansion keys (for expansion modules). When key locking is enabled, the phone uses any previous local configuration. A user cann...

  • Page 337

    5-60 41-001343-01 rev 02, release 3.2.2 locking the ip phone keys using the configuration files use the following procedures to lock the softkeys and programmable keys on the ip phone. Locking/unlocking the save and delete keys (6753i) there are 4 programmable keys on the 6753i phone located to the ...

  • Page 338

    41-001343-01 rev 02, release 3.2.2 5-61 example: • prgkey1 locked: 0 • prgkey2 locked: 0 once the save and delete keys are unlocked, a user can change the function of the keys using the aastra web ui. An administrator can change the function of the keys using the aastra web ui or the configuration f...

  • Page 339

    5-62 41-001343-01 rev 02, release 3.2.2 local dial plan a dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. Access codes, area codes, specialized codes, and combinations of the number of digits dialed are all part of a dial plan. For insta...

  • Page 340

    41-001343-01 rev 02, release 3.2.2 5-63 prefix dialing the ip phones support a prefix dialing feature for outgoing calls. You can manually dial a number or dial a number from a list. The phone automatically maps the pre-configured prepended digit in the configuration, to the outgoing number. When a ...

  • Page 341

    5-64 41-001343-01 rev 02, release 3.2.2 sip dial plan terminator the ip phone allows you to enable or disable the use of the “dial plan terminator”. When you configure the phone’s dial plan to use a dial plan terminator or timeout (such as the pound symbol (#)) the phone waits 4 or 5 seconds after y...

  • Page 342

    41-001343-01 rev 02, release 3.2.2 5-65 configuring the sip local dial plan, dial plan terminator, and digit timeout use the following procedures to configure the sip local dial plan using the configuration files or the aastra web ui. Configuration files for specific parameters you can set in the co...

  • Page 343

    5-66 41-001343-01 rev 02, release 3.2.2 suppressing dtmf playback a feature on the ip phones allows users and administrators to enable or disable the suppression of dtmf playback when a number is dialed from the softkeys and programmable keys. When suppression of dtmf playback is disabled, and you p...

  • Page 344

    41-001343-01 rev 02, release 3.2.2 5-67 aastra web ui 1 click on basic settings->preferences->general. 2 enable the "suppress dtmf playback" field by checking the check box. (disable this field by unchecking the box). Default is enabled. 3 click to save your settings. You must restart your ip phone ...

  • Page 345

    5-68 41-001343-01 rev 02, release 3.2.2 display dtmf digits a feature on the ip phones allows users and administrators to enable or disable dtmf (dual-tone multi-frequency) digits to display to the ip phone when using the keypad to dial, or when dialing from a softkey or programmable key. Dtmf is th...

  • Page 346

    41-001343-01 rev 02, release 3.2.2 5-69 aastra web ui 1 click on basic settings->preferences->general. 2 enable the "display dtmf digits" field by checking the check box. (disable this field by unchecking the box). Default is disabled. 3 click to save your settings. You must restart your ip phone fo...

  • Page 347

    5-70 41-001343-01 rev 02, release 3.2.2 filter out incoming dtmf events in release 3.2.2, an administrator can now enter a parameter in the configuration files to suppress incoming dtmf playback. This new parameter called “suppress incoming dtmf playback” will suppress the playback of both sip info ...

  • Page 348

    41-001343-01 rev 02, release 3.2.2 5-71 call waiting the call waiting feature notifies a user on an active call on the phone, of a new incoming call. You can disable this call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message. A user or adminis...

  • Page 349

    5-72 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 for global configuration, click on advanced settings->global sip->basic sip authentication settings. Or, for per-line configuration, click on advanced settings->line n (1-9)0->basic sip authentication settings . Configure global call waiting 2 ...

  • Page 350

    41-001343-01 rev 02, release 3.2.2 5-73 call waiting tone you can also enable or disable the playing of a short “call waiting tone" when there is an incoming call on your phone using the “play call waiting tone” parameter. This feature is enabled by default. If you have call waiting enabled, and a c...

  • Page 351

    5-74 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on basic settings-> preferences->general. 2 the "play call waiting tone" field is enabled by default. To disable this field, uncheck the box. This feature allows you to enable or disable the call waiting tone on the ip phone. Note: the ca...

  • Page 352

    41-001343-01 rev 02, release 3.2.2 5-75 call waiting tone period a user or administrator can specify a specific time period (in seconds) for the call waiting tone to play at regular intervals on an active call using the parameter “call waiting tone period”. A value of “0” is the default and plays th...

  • Page 353

    5-76 41-001343-01 rev 02, release 3.2.2 stuttered dial tone you can enable or disable the playing of a stuttered dial tone when there is a message waiting on the ip phone. You can configure this feature using the configuration files and the aastra web ui. Configuring stuttered dial tone use the foll...

  • Page 354

    41-001343-01 rev 02, release 3.2.2 5-77 xml beep support the ip phones have a feature that allows you to enable or disable a beep on the phone when it receives a status message from an xml application. This beep can be turned on or off using the aastra web ui, the configuration files, or in an xml s...

  • Page 355

    5-78 41-001343-01 rev 02, release 3.2.2 status scroll delay the ip phones have a feature that allows you to specify the time delay, in seconds, between the scrolling of each status message (including xml status messages) on the phone. The default time is 5 seconds for each message to display before ...

  • Page 356

    41-001343-01 rev 02, release 3.2.2 5-79 incoming call interrupts dialing you can configure whether or not an incoming call interrupts an outgoing call that is dialing. The “incoming call interrupts dialing” (web ui) parameter or “incoming call cancels dialing” (in config file) parameter controls thi...

  • Page 357

    5-80 41-001343-01 rev 02, release 3.2.2 intercom behavior if “incoming call interrupts dialing” (web ui)or “incoming call cancels dialing” (config file) is enabled and you are dialing an outgoing intercom call, the enabled interrupt setting takes precedence over an enabled “allow barge in” setting. ...

  • Page 358

    41-001343-01 rev 02, release 3.2.2 5-81 aastra web ui 1 click on basic settings->preferences->general. 2 incoming call interrupts dialing is disabled by default. If required, enable the "incoming call interrupts dialing" field by checking the check box. 3 click to save your changes..

  • Page 359

    5-82 41-001343-01 rev 02, release 3.2.2 switch focus to ringing line an administrator or user can control the behavior of the phone when it receives an incoming call when it is already in a connected call. By default, the phone switches focus to the ringing line to enable the user to see who is call...

  • Page 360

    41-001343-01 rev 02, release 3.2.2 5-83 aastra web ui 1 click on basic settings->preferences->general. . 2 the “switch focus to ringing line” field is enabled by default. To disable this field, uncheck the box. 3 click to save your changes..

  • Page 361

    5-84 41-001343-01 rev 02, release 3.2.2 call hold reminder during active calls the ip phones allow a user or administrator to enable or disable the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold. For example, when this feature is enabled,...

  • Page 362

    41-001343-01 rev 02, release 3.2.2 5-85 aastra web ui 1 click on basic settings->preferences->general. . 2 in the "call hold reminder during active calls" field, enable this feature by placing a check mark in the box. When this feature is enabled, a reminder tone is heard on the active call when ano...

  • Page 363

    5-86 41-001343-01 rev 02, release 3.2.2 call hold reminder (on single hold) in previous releases, the call hold reminder ring splash was triggered when you hung up a call and there was at least one other call on hold. The reminder ring splash timer started only when the active call hung up and there...

  • Page 364

    41-001343-01 rev 02, release 3.2.2 5-87 aastra web ui 1 click on basic settings->preferences->general. . 2 the "call hold reminder" field is disabled by default. To enable this feature, place a check mark in the box. When this feature is enabled, the reminder ring splash timer starts as soon as you ...

  • Page 365

    5-88 41-001343-01 rev 02, release 3.2.2 call hold reminder timer & frequency there are two parameters an administrator can set on the ip phones along with the “call hold reminder” and “call hold reminder during active calls” parameters: • call hold reminder timer • call hold reminder frequency these...

  • Page 366

    41-001343-01 rev 02, release 3.2.2 5-89 preferred line and preferred line timeout an administrator or user can define a preferred line as well as a preferred timeout. If a preferred line is selected, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time...

  • Page 367

    5-90 41-001343-01 rev 02, release 3.2.2 configuring the preferred line and preferred line timeout you use the following procedures to configure the preferred line and the preferred line timeout on the ip phones. Notes: 1. If you specify a value of “0” for the preferred line parameter, it disables th...

  • Page 368

    41-001343-01 rev 02, release 3.2.2 5-91 use the following parameters to configure preferred line focus using the aastra web ui. Aastra web ui 1 click on basic settings->preferences->general. 2 in the “preferred line” field, select a preferred line to switch focus to after incoming or outgoing calls ...

  • Page 369

    5-92 41-001343-01 rev 02, release 3.2.2 goodbye key cancels incoming call you can configure the goodbye key to drop active calls or ignore incoming calls using the “goodbye cancels incoming call” parameter. This parameter controls the behavior of the goodbye key when the phone is on an active call a...

  • Page 370

    41-001343-01 rev 02, release 3.2.2 5-93 aastra web ui 1 click on basic settings->preferences->general. 2 incoming call interrupts dialing is disabled by default. If required, enable the "incoming call interrupts dialing" field by checking the check box. 3 click to save your changes..

  • Page 371

    5-94 41-001343-01 rev 02, release 3.2.2 configurable status code on ignoring incoming calls when a user presses the “ignore” key on the phones during an incoming call, the phone rejects the incoming call with a status code of “486 busy here”. The ip phones allow an administrator to configure this st...

  • Page 372

    41-001343-01 rev 02, release 3.2.2 5-95 message waiting indicator line a user or administrator can configure the message waiting indicator (mwi) to illuminate for a specific line or for all lines. For example, if you configure the mwi led on line 3 only, the led illuminates if a voice mail is pendin...

  • Page 373

    5-96 41-001343-01 rev 02, release 3.2.2 customizable message waiting indicator (mwi) request uri in release 3.1, an administrator can now enter a parameter in the configuration files to customize the request-uri for mwi feature subscription. This new parameter is called “sip linex mwi request uri”. ...

  • Page 374

    41-001343-01 rev 02, release 3.2.2 5-97 dnd key mode the ip phones have a feature you can enable called "do not disturb (dnd). An administrator or user can set “do not disturb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way you want th...

  • Page 375

    5-98 41-001343-01 rev 02, release 3.2.2 reference for more information, see the section, “do not disturb (dnd)” on page 5-188 . Aastra web ui 1 click on basic settings->preferences->general. 2 in the “dnd key mode” field, select a “do not disturb” (dnd) mode to use on the phone. Valid values are: ac...

  • Page 376

    41-001343-01 rev 02, release 3.2.2 5-99 call forward mode call forward (cfwd) on the ip phone allows incoming calls to be forwarded to another destination. The phone sends the sip message to the sip proxy, which then forwards the call to the assigned destination. An administrator or user can configu...

  • Page 377

    5-100 41-001343-01 rev 02, release 3.2.2 configuring call forward key mode use the following procedures to set the call forward key mode on the ip phones. Configuration files for specific parameters you can set in the configuration files, see appendix a, the section, “call forward key mode settings”...

  • Page 378

    41-001343-01 rev 02, release 3.2.2 5-101 reference for more information, see the section, “call forwarding” on page 5-223 . 2 in the “call forward key mode” field, select a call forward mode to use on the phone. Valid values are: account, phone, custom. Default is account. • account the account mode...

  • Page 379

    5-102 41-001343-01 rev 02, release 3.2.2 link layer discovery protocol for media endpoint devices ( lldp-med) and emergency location identification number (elin) the ip phones support link layer discovery protocol for media endpoint devices (lldp-med). Lldp-med is designed to allow for things such a...

  • Page 380

    41-001343-01 rev 02, release 3.2.2 5-103 the following table identifies the configuration parameters for lldp and elin and which method you can use to configure each parameter. This table also indicates whether the parameters can be configured by an administrator, a user, or both. Configuring lldp-m...

  • Page 381

    5-104 41-001343-01 rev 02, release 3.2.2 use the following procedure to configure lldp-med using the aastra web ui: 5 press change to toggle the lldp setting to enabled or disabled. This field enables or disables link layer discovery protocol for media endpoint devices (lldp-med) on the ip phone. 6 ...

  • Page 382

    41-001343-01 rev 02, release 3.2.2 5-105 5 select basic settings->preferences->general. 6 the “use lldp elin” field is enabled by default. To disable lldp elin, click the check mark in the box to clear the check mark. This field enables or disables the use of an emergency location identification num...

  • Page 383

    5-106 41-001343-01 rev 02, release 3.2.2 incoming/outgoing intercom with auto-answer and barge in the intercom feature allows you to press the configured intercom button on the ip phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be controlled either l...

  • Page 384

    41-001343-01 rev 02, release 3.2.2 5-107 incoming intercom calls you can configure how the phone handles incoming intercom calls. You can receive incoming intercom calls whether or not there are active calls on the phone. The way the phone handles the call depends on the incoming intercom call confi...

  • Page 385

    5-108 41-001343-01 rev 02, release 3.2.2 for incoming intercom calls, an administrator or user can configure the following parameters: configuring intercom calls settings you can configure the intercom feature using the configuration files or the aastra web ui. Use the following procedures to config...

  • Page 386

    41-001343-01 rev 02, release 3.2.2 5-109 3 if server-side is selected, enter a prefix to add to the phone number in the "prefix code" field. Note: for sylantro servers, enter *96. 4 if phone-side or server-side is selected, select a line from the line list box for which you want the ip phone to use ...

  • Page 387

    5-110 41-001343-01 rev 02, release 3.2.2 group paging rtp settings an administrator or user can configure a specific key (softkey, programmable key, or expansion module key) on the phone that allows you to send/receive a real time transport protocol (rtp) stream to/from pre-configured multicast addr...

  • Page 388

    41-001343-01 rev 02, release 3.2.2 5-111 for incoming rtp multicasts, the ringing display is dependant on the “allow barge-in” parameter. If this parameter is disabled, and there is not other call on the phone, then the paging is automatically played via the preferred audio device (see the model-spe...

  • Page 389

    5-112 41-001343-01 rev 02, release 3.2.2 3 click on softkeys and xml. Or click on programmable keys. Or click on expansion module keys. 4 choose a key that you want to assign as the paging key and select paging from the “type” field. 5 in the “label” field, enter a key label to assign to the paging ...

  • Page 390

    41-001343-01 rev 02, release 3.2.2 5-113 using the configured paging key on the ip phone the following procedure describes the use of the paging key. The procedures assumes you have already configured the paging key using the configuration files or the aastra web ui. Notes: 1. Recipient of a paging ...

  • Page 391

    5-114 41-001343-01 rev 02, release 3.2.2 speeddialkey mapping there are hard keys on your phone, such as hold, redial, xfer, and conf that are configured by default for specific call-handling features. (see the product-specific user guide for more information about these key functions. Enabling/disa...

  • Page 392

    41-001343-01 rev 02, release 3.2.2 5-115 mapping redial and conf keys as speeddials you can map the redial and conference keys on the ip phone to use as speeddial keys. When the redial or conference key is pressed, the number configured for the key automatically speeddials. If no number is configure...

  • Page 393

    5-116 41-001343-01 rev 02, release 3.2.2 using redial key for “last number redial” the ip phones have an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. You can: • press the redial key twice to redial the last number dialed. • p...

  • Page 394

    41-001343-01 rev 02, release 3.2.2 5-117 ring tones and tone sets you can configure ring tones and ring tone sets on the ip phones. Ring tones there are several distinct ring tones a user or administrator can select from to set on the ip phones. You can enable/disable these ring tones on a global ba...

  • Page 395

    5-118 41-001343-01 rev 02, release 3.2.2 ring tone sets in addition to ring tones, you can configure ring tone sets on a global-basis on the ip phones. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the ip phones are: • us (default - also u...

  • Page 396

    41-001343-01 rev 02, release 3.2.2 5-119 configuring ring tones and tone sets use the following procedures to configure ring tones and tone sets on the ip phones. Configuration files for specific parameters you can set in the configuration files for ring tones, see appendix a, the section, “ring ton...

  • Page 397

    5-120 41-001343-01 rev 02, release 3.2.2 6 select the country for which you want to apply the tone set. Valid values are australia, europe, france, germany, italy, mexico, brazil, russian, malaysia, uk, and us. Default is us. 7 press the to return to the previous menu or press the to return to the i...

  • Page 398

    41-001343-01 rev 02, release 3.2.2 5-121 priority alerting priority alerting on the ip phones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. You can enable or disable priority alerting on the ip phone for the asterisk, broadworks, and sylantro ser...

  • Page 399

    5-122 41-001343-01 rev 02, release 3.2.2 sylantro servers the ring tone keywords that can display in the "alert-info" header for a sylantro server are: when the ring tone keywords appear in an "alert-info" header from a sylantro server, the keyword is mapped to the ring tone pattern based on the con...

  • Page 400

    41-001343-01 rev 02, release 3.2.2 5-123 a system administrator can configure the ring tone cadences if required, using the configuration files. The following table identifies the different bellcore ring tone patterns and cadences. Mexican tone set cadences the following are mexican tone set cadence...

  • Page 401

    5-124 41-001343-01 rev 02, release 3.2.2 brazilian tone set cadences the following are brazilian tone set cadences. Russian tone set cadences the following are russian tone set cadences. Malaysian tone set cadences the following are malaysian tone set cadences. Tone frequency (hz) cadence (on/off) d...

  • Page 402

    41-001343-01 rev 02, release 3.2.2 5-125 limitations for malaysian cadences • the phone does not apply a different volume level to the first part of the call waiting tone. • the level of the 50hz modulation signal for ring back is 90%. Configuring priority alerting and ring tone cadences using the c...

  • Page 403

    5-126 41-001343-01 rev 02, release 3.2.2 call waiting tones call waiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting your first caller on h...

  • Page 404

    41-001343-01 rev 02, release 3.2.2 5-127 directed call pickup (blf or xml call interception) directed call pickup is a feature on the phones that allows a user to intercept a call on a ringing phone which is part of the same interception group. You can use the directed call pickup feature on the pho...

  • Page 405

    5-128 41-001343-01 rev 02, release 3.2.2 directed call pickup prefix (optional) the optional “directed call pickup prefix” allows you to enter a specific prefix string (depending on what is available on your server), that the phone automatically dials when dialing the directed call pickup number. Fo...

  • Page 406

    41-001343-01 rev 02, release 3.2.2 5-129 enabling/disabling directed call pickup use the following procedure to enable or disable the directed call pickup feature on the ip phone. Configuring blf/blf list for directed call pickup use the following procedure to configure blf/blf list for directed cal...

  • Page 407

    5-130 41-001343-01 rev 02, release 3.2.2 use the following procedure to configure blf or blf/list for directed call pickup in the aastra web ui. Aastra web ui 1 click on basic settings->preferences->directed call pickup settings. 2 enable the "directed call pickup" field by checking the check box. 3...

  • Page 408

    41-001343-01 rev 02, release 3.2.2 5-131 5 click on operation->softkeys and xml or click on operation->programmable keys or click on operation->expansion module . Note: depending on your phone-model, the key configuration screen displays. The 6757i key screen is shown as an example. 6 select a softk...

  • Page 409

    5-132 41-001343-01 rev 02, release 3.2.2 12 in the "blf list uri" field, enter the name of the blf list defined on the broadsoft broadworks busy lamp field page for your particular user. For example, my6757i-blf-list@as.Broadworks.Com. Note: the value of the blf\list uri parameter must match the lis...

  • Page 410

    41-001343-01 rev 02, release 3.2.2 5-133 configuring xml for directed call pickup use the following procedure to configure xml for directed call pickup in the configuration files. Use the following procedure to configure xml for directed call pickup in the aastra web ui. Notes: 1. Before implementin...

  • Page 411

    5-134 41-001343-01 rev 02, release 3.2.2 5 click on operation->softkeys and xml or click on operation->programmable keys or click on operation->expansion module . Note: depending on your phone-model, the key configuration screen displays. The 6757i key screen is shown as an example. 6 select a softk...

  • Page 412

    41-001343-01 rev 02, release 3.2.2 5-135 softkeys/programmable keys/feature keys/expansion module keys you can configure the softkeys, programmable keys, feature keys, and expansion module keys that are applicable to a specific phone model, to perform specific functions on the ip phones. Softkeys (8...

  • Page 413

    5-136 41-001343-01 rev 02, release 3.2.2 state-based softkeys (8 and 11-line lcd phones only) users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - the phone is not being used. • connecte...

  • Page 414

    41-001343-01 rev 02, release 3.2.2 5-137 you can enable or disable the softkey states using the configuration files or the aastra web ui. In the aastra web ui, you disable a state by unchecking the box for that operational state. In the configuration files, you use the following parameters to enable...

  • Page 415

    5-138 41-001343-01 rev 02, release 3.2.2 configuration example the following example illustrates the use of the "softkeyn states" parameter, and the "softkeyn type" parameter with a value of empty. For clarity purposes, only the "softkeyn type" and "softkeynstates" parameters are shown. Softkey1 typ...

  • Page 416

    41-001343-01 rev 02, release 3.2.2 5-139 programmable keys (9143i, 6730i, 6731i, 6735i, 6753i, 6755i) the following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone. *the m670i expansion module consists of 36 soft...

  • Page 417

    5-140 41-001343-01 rev 02, release 3.2.2 key functions table softkey/ programmable key function configuration file parameter aastra web ui parameter description none none none indicates not setting for the key. Line line line indicates the key is configured for line use. Speeddial speeddial speeddia...

  • Page 418

    41-001343-01 rev 02, release 3.2.2 5-141 directed call pickup (dcp)/ group call pickup (gcp) dcp directed call pickup (for sylantro servers) indicates the key is configured for either directed call pickup or group call pickup. The dcp/ gcp feature allows you to intercept - or pickup - a call on a mo...

  • Page 419

    5-142 41-001343-01 rev 02, release 3.2.2 call forward callforward call forward indicates the key is set to be used to access the call forward menus on the phone. For more information about call forwarding, see the section “call forwarding” on page 5-223 . Blf/xfer blf/xfer call forward indicates the...

  • Page 420

    41-001343-01 rev 02, release 3.2.2 5-143 reference for more information about key functions for your model phone, see your model-specific user’s guide. Transfer (applicable to the 6753i only) xfer transfer indicates the key is configured as a transfer key for transferring calls. For more information...

  • Page 421

    5-144 41-001343-01 rev 02, release 3.2.2 configuring softkeys and programmable keys use the following procedures to configure the softkeys and programmable keys on the ip phone. Configuration files for specific parameters you can set in the configuration files, see appendix a, the sections, “softkey...

  • Page 422

    41-001343-01 rev 02, release 3.2.2 5-145 shifting of softkey positions for busy states administrators can shift the softkey position for busy states using the “collapsed context user softkey screen” parameter. If this parameter is configured, user programmable softkeys 1 and 2 on the 6735i, 6737i, 6...

  • Page 423

    5-146 41-001343-01 rev 02, release 3.2.2 for example: during a call with this parameter disabled (example 1), softkeys 1 (park) and 2 (dnd) do not appear on page 1. The user has to press the more key to access them on page 2. During a call with the “collapsed context user softkey screen” parameter e...

  • Page 424

    41-001343-01 rev 02, release 3.2.2 5-147 6757i cordless (ct) feature keys in addition to the softkeys on the 6757i ct, this phone also has handset keys you can configure with specific features. You can use the aastra web ui to configure the handset keys. You can program up to 15 feature keys on the ...

  • Page 425

    5-148 41-001343-01 rev 02, release 3.2.2 feature key programming guidelines the following are guidelines to use when programming the feature keys on the handset: • all handsets paired with the same base station have the same programmed functions since the web interface applies the functions to all t...

  • Page 426

    41-001343-01 rev 02, release 3.2.2 5-149 the following handset key functions table lists the available functions for the keys on the 6757i ct ip phone. Handset key functions table feature key function configuration file parameter aastra web ui parameter description none none none indicates the key i...

  • Page 427

    5-150 41-001343-01 rev 02, release 3.2.2 reference for more information about features key functions for your 6757i ct, see your aastra ip phone 6757i ct user’s guide. Conference conf conf indicates the key is configured as a conference key (for local conferencing). (for sylantro and broadsoft serve...

  • Page 428

    41-001343-01 rev 02, release 3.2.2 5-151 configuring handset feature keys you can program up to 15 feature keys on the 6757i ct ip phone using the configuration files or the aastra web ui. Use the following procedure to program the feature keys on your 6757i ct base station and all paired handsets. ...

  • Page 429

    5-152 41-001343-01 rev 02, release 3.2.2 customizing the key type list in the aastra web ui an administrator can configure which key types display in the aastra web ui list for a softkey, programmable key, expansion module key, and/or feature key (ct models). Currently, in the aastra web ui for a ph...

  • Page 430

    41-001343-01 rev 02, release 3.2.2 5-153 you can use the following configuration file parameters to control which key types to display and specify in which order to display them in: • softkey selection list • feature key selection list if no value is specified for the “softkey selection list” and/or...

  • Page 431

    5-154 41-001343-01 rev 02, release 3.2.2 speeddial prefixes the normal function of the speeddial option allows you to configure a specific key on the phone to dial a number quickly by pressing the configured key. For example, if you had the following speeddial configuration in the configuration file...

  • Page 432

    41-001343-01 rev 02, release 3.2.2 5-155 enabling/disabling ability to add or edit a speeddial key the ip phones allow you to set a parameter, “speeddial edit” using the configuration files that allows you to enable or disable the ability to add a speeddial key or edit a speeddial key from the ip ph...

  • Page 433

    5-156 41-001343-01 rev 02, release 3.2.2 busy lamp field (blf) the blf feature on the ip phones allows a specific extension to be monitored for state changes. Blf monitors the status (busy or idle) of extensions on the ip phone. Example a supervisor configures blfs on his phone for monitoring the st...

  • Page 434

    41-001343-01 rev 02, release 3.2.2 5-157 blf\list setting (for use with the broadsoft broadworks rel 13 or higher platform only) the blf\list feature on the ip phones is specifically designed to support the broadsoft broadworks rel 13 busy lamp field feature. This feature allows the ip phone to subs...

  • Page 435

    5-158 41-001343-01 rev 02, release 3.2.2 asterisk blf configuration you can enable the blf feature on asterisk to enable monitoring for specific extensions. Blf on asterisk is possible through the “hint” extension parameter. Add the following in the asterisk extensions.Conf file for each target exte...

  • Page 436

    41-001343-01 rev 02, release 3.2.2 5-159 configuring blfs use the following procedures to configure blf and blf\list on the ip phone. Configuration files to set blf or blf\list in the configuration files, see appendix a, the sections, • “softkey/programmable key/feature key/expansion module key para...

  • Page 437

    5-160 41-001343-01 rev 02, release 3.2.2 4 for 8 and 11-line lcd softkeys: in the "label" field, enter the name of the person who’s extension you are monitoring (if “type” is blf). Note: if blf\list type is selected, no label value is required. The broadworks blf list name is configured in the "blf ...

  • Page 438

    41-001343-01 rev 02, release 3.2.2 5-161 blf subscription period on the ip phones, you can set the time period, in seconds, that the ip phone resubscribes the blf subscription service after a software/firmware upgrade or after a reboot of the ip phone. In the configuration files, you enter the follo...

  • Page 439

    5-162 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on advanced settings->global sip->advanced sip settings. 2 enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "blf subscription period" field. 3 click to save your changes..

  • Page 440

    41-001343-01 rev 02, release 3.2.2 5-163 blf/xfer and speeddial/xfer keys the ip phones have a transfer (xfer) enhancement feature you can use with the blf and speeddial keys - blf/xfer and speeddial/xfer. The blf key allows one or more extensions to be monitored, and once there is any state change ...

  • Page 441

    5-164 41-001343-01 rev 02, release 3.2.2 speeddial/xfer key requirements and functionality the speeddial/xfer key has the following capabilities: • speeddial/xfer and speeddial when the phone is in the “idle” state, pressing the speeddial/xfer key causes the phone to go offhook and dial the predefin...

  • Page 442

    41-001343-01 rev 02, release 3.2.2 5-165 examples: softkey1 type: speeddialxfer softkey1 label: bx7801 softkey1 value: 7801 softkey1 line: 1 softkey1 states: idle connected incoming outgoing busy prgkey1 type: blfxfer prgkey1 value: 35 prgkey1 line: 1 refer to the following in appendix a to configur...

  • Page 443

    5-166 41-001343-01 rev 02, release 3.2.2 configuring the blf/xfer key and the speeddial/xfer key using the aastra web ui you configure the blf/xfer key and/or the speeddial/xfer key on the ip phone similar to configuring a blf key or speeddial key using the aastra web ui. Use the following procedure...

  • Page 444

    41-001343-01 rev 02, release 3.2.2 5-167 top keys tab (6757i example) 2 choose a key that you want to assign the blf/xfer key or a speeddial/xfer key to, and select blf/ xfer or speeddial/xfer from the “type” field. 3 in the “label” field, enter a key label to assign to the blf/xfer key (for example...

  • Page 445

    5-168 41-001343-01 rev 02, release 3.2.2 speeddial/conference key the ip phones allow you to configure a softkey/programmable key/expansion module key to be used as a speeddial conference key (speeddial/conf key) while remaining in the current call. This key allows a user on a call, to conference an...

  • Page 446

    41-001343-01 rev 02, release 3.2.2 5-169 configuring the speeddial/conf key using the configuration files to configure the speeddial/conf key using the configuration files, you enter “speeddialconf” for the key type. The following parameters are examples you can use to configure the speeddial/conf k...

  • Page 447

    5-170 41-001343-01 rev 02, release 3.2.2 configuring the speeddial/conf key using the aastra web ui use the following procedure to configure the speeddial/conf key using the aastra web ui. Aastra web ui 1 click on operation->sottkeys and xml. Or click on operation->programmable keys. Or click on ope...

  • Page 448

    41-001343-01 rev 02, release 3.2.2 5-171 automatic call distribution (acd) (for sylantro servers) the ip phones support an automatic call distribution (acd) feature for sylantro servers. The acd feature allows the sylantro server to distribute calls from a queue to registered ip phone users (agents)...

  • Page 449

    5-172 41-001343-01 rev 02, release 3.2.2 acd auto-available timer whenever the ip phone user answers a call, or misses a call, the server automatically changes the phone’s status to unavailable. The administrator can control how long the ip phone remains in the unavailable state by configuring an au...

  • Page 450

    41-001343-01 rev 02, release 3.2.2 5-173 configuring an acd key using the aastra web ui use the following procedure to configure an acd softkey, programmable key, or expansion module key using the aastra web ui. This procedure uses the 6757i ip phone as an example. Aastra web ui 1 click on operation...

  • Page 451

    5-174 41-001343-01 rev 02, release 3.2.2 configuring the acd auto-available timer using the aastra web ui use the following procedure to configure an acd auto-available timer using the aastra web ui. Aastra web ui 1 click on basic settings->preferences->auto call distribution settings. 2 in the “aut...

  • Page 452

    41-001343-01 rev 02, release 3.2.2 5-175 using the acd feature on your ip phone the acd feature allows you to login to a phone queue in order to receive distributed calls on your ip phone. To login to a phone queue, your system administrator must preconfigure an acd softkey or programmable key on yo...

  • Page 453

    5-176 41-001343-01 rev 02, release 3.2.2 the table below describes the meaning of the led, and each icon, as they may appear on your ip phone: logging in to a phone queue (8 and 11-line lcd phones) use the following procedure to log into a phone queue from your aastra ip phone. Phone model status: l...

  • Page 454

    41-001343-01 rev 02, release 3.2.2 5-177 3 press the log in softkey. You are logged into the phone queue. Once you log in, examine the ip phone ui, and note the following information: • if your ip phone status is set to “available” then the server will begin to distribute phone calls from this queue...

  • Page 455

    5-178 41-001343-01 rev 02, release 3.2.2 logging in to a phone queue (3-line lcd phones) use the following procedure to log into a phone queue from your aastra ip phone. Aastra ip phone ui step action 1 press the acd programmable key on your ip phone. 2 to login to the phone queue, use your ip phone...

  • Page 456

    41-001343-01 rev 02, release 3.2.2 5-179 acd subscription period on the ip phones, you can set the time period, in seconds, that the ip phone resubscribes the acd subscription service after a software/firmware upgrade or after a reboot of the ip phone. In the configuration files, you enter the follo...

  • Page 457

    5-180 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on advanced settings->global sip->advanced sip settings. 2 enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "acd subscription period" field. 3 click to save your changes..

  • Page 458

    41-001343-01 rev 02, release 3.2.2 5-181 bla subscription period the ip phones include a sip bla subscription period parameter that allows an administrator to set the amount of time, in seconds, of the bla subscription period. If this parameter is set to zero (0), the phone uses the value specified ...

  • Page 459

    5-182 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on advanced settings->global sip->advanced sip settings. 2 in the “bla subscription period” field, enter a value, in seconds, that the phone waits to receive a bla subscribe message from the server. If you specify zero (0), the phone use...

  • Page 460

    41-001343-01 rev 02, release 3.2.2 5-183 directed call pickup/group call pickup (for sylantro servers) aastra ip phones and any attached expansion modules support the directed call pickup (dcp) and group call pickup (gcp) features. The directed call pickup/group call pickup feature allows you to int...

  • Page 461

    5-184 41-001343-01 rev 02, release 3.2.2 configuring dcp/gcp using the configuration files (for sylantro servers) use the following procedures to configure dcp/gcp using the configuration files. Configuring directed call pickup (dcp) using the aastra web ui (for sylantro servers) use the following p...

  • Page 462

    41-001343-01 rev 02, release 3.2.2 5-185 4 in the “label” field, specify a name for this directed call pickup softkey. For example: dcp2200 5 in the “value” field, specify the extension you want to intercept when you press this softkey. For example: 2200 6 click to save your changes. Aastra web ui.

  • Page 463

    5-186 41-001343-01 rev 02, release 3.2.2 configuring group call pickup (gcp) using the aastra web ui (for sylantro servers) use the following procedure to configure group call pickup using the aastra web ui. Note: a ring group must be configured on the sylantro server in order for a gcp softkey to f...

  • Page 464

    41-001343-01 rev 02, release 3.2.2 5-187 using directed call pickup/group call pickup use the following procedure for the dcp/gcp on your phone. Note: before using the dcp/gcp feature on your phone, you must first configure the dcp or gcp key. You must identify the extension(s) or phone number(s) yo...

  • Page 465

    5-188 41-001343-01 rev 02, release 3.2.2 do not disturb (dnd) the ip phones have a feature you can enable called "do not disturb (dnd). An administrator or user can set “do not disturb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way yo...

  • Page 466

    41-001343-01 rev 02, release 3.2.2 5-189 important notes • in the aastra web ui, the “account configuration” page replaces the previous “call forward settings” page. • in the ip phone ui, the new dnd key feature now has new menu screens. • if you make changes to the configuration for dnd via the ip ...

  • Page 467

    5-190 41-001343-01 rev 02, release 3.2.2 configuring dnd using the aastra web ui use the following procedure to configure dnd mode using the aastra web ui: aastra web ui 1 click on basic settings->preferences->general. 2 in the “dnd key mode” field, select a “do not disturb” (dnd) mode to use on the...

  • Page 468

    41-001343-01 rev 02, release 3.2.2 5-191 4 click on basic settings->account configuration. 5 for each account, enable dnd by placing a check mark in the box. Disable dnd by unchecking the box. Notes: 1. If you selected “account” or “custom” mode in step 2, you can enable/disable each account or all ...

  • Page 469

    5-192 41-001343-01 rev 02, release 3.2.2 7 click on operation->softkeys and xml; or click on operation->programmable keys; or click on operation->expansion module. Note: if there is no dnd key configured or if it is removed, dnd is disabled on the ip phone. 8 click to save your changes. Aastra web u...

  • Page 470

    41-001343-01 rev 02, release 3.2.2 5-193 using dnd modes via the ip phone ui if you add a dnd key using the configuration files or the aastra web ui, you can toggle the dnd state using the ip phone ui. Use the following procedure to enable/disable dnd on the ip phone. The following procedure assumes...

  • Page 471

    5-194 41-001343-01 rev 02, release 3.2.2 . Aastra ip phone ui step action dnd in account mode on 3-line lcd phones: with the account in focus on the ip phone ui, press the dnd key to toggle dnd on or off for the account. Use the right and left arrow keys to scroll through each account. In the above ...

  • Page 472

    41-001343-01 rev 02, release 3.2.2 5-195 on the 6739i: with the account in focus on the ip phone ui, press the dnd key to toggle dnd on or off for the account. In the above example, pressing the dnd key on the line in focus highlights the softkey in red to show that dnd is enabled. The mwi led illum...

  • Page 473

    5-196 41-001343-01 rev 02, release 3.2.2 dnd in phone mode on 3-line lcd phones: press the dnd key to toggle dnd on or off for all accounts on the phone. Toggling to on enables dnd on all accounts on the phone. Toggling to off disables dnd on all accounts on the phone. Use the right and left arrow k...

  • Page 474

    41-001343-01 rev 02, release 3.2.2 5-197 on the 6739i: press the dnd key to toggle dnd on or off for all accounts on the phone. In the above example, pressing the dnd key highlights the softkey in red to show that dnd is enabled for all accounts on the phone.The mwi led illuminates on. A dnd icon ap...

  • Page 475

    5-198 41-001343-01 rev 02, release 3.2.2 dnd in custom mode on 3-line lcd phones: press the dnd key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the up and down arrow keys to scroll through the accounts...

  • Page 476

    41-001343-01 rev 02, release 3.2.2 5-199 dnd in custom mode (continued) on the 8 and 11-line lcd phones: press the dnd key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the up and down arrow keys to scro...

  • Page 477

    5-200 41-001343-01 rev 02, release 3.2.2 if dnd is configured on the phone, the softkey or programmable key switches dnd on and off. If the phone shares a line with other phones, only the phone that has dnd configured is affected. The second line on the screen of the ip phone shows when dnd is confi...

  • Page 478

    41-001343-01 rev 02, release 3.2.2 5-201 bridged line appearance (bla) a sip bridge line appearance (bla) on the ip phones allows multiple devices to share a single directory address (da). For example, people working at a technical support department could be located in different places. If their de...

  • Page 479

    5-202 41-001343-01 rev 02, release 3.2.2 configuring bla you can configure bla on a global or per-line basis using the configuration files or the aastra web ui. Global bla you configure bla on a global basis in the configuration files using the following parameters: sip mode sip user name sip bla nu...

  • Page 480

    41-001343-01 rev 02, release 3.2.2 5-203 for inin server when configuring the bla feature on an inin server, the value set for the sip linen bla number parameter shall be the same value set for the sip linen user name parameter without the incremented digit added to the phone #. For example, if the ...

  • Page 481

    5-204 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 for global configuration of bla: click on advanced settings->global sip->basic sip authentication settings. For per-line configuration of bla: click on advanced settings->line n (1-9). In the "line mode" field, select the bla option. 2 in the ...

  • Page 482

    41-001343-01 rev 02, release 3.2.2 5-205 bla subscription period the phones include a sip bla subscription period parameter that allows an administrator to set the amount of time, in seconds, of the bla subscription period. Reference for more information about setting the bla subscription period, se...

  • Page 483

    5-206 41-001343-01 rev 02, release 3.2.2 bla support for third party registration bla allows an address of record (aor) to be assigned onto different line appearances for a group of sip user agents (ip phones). When a call is made to this bla number, the call is offered to all user agents that have ...

  • Page 484

    41-001343-01 rev 02, release 3.2.2 5-207 p-preferred identity header for bla accounts the ip phones support the bla specification, draft-anil-sipping-bla-02, which states that the p-preferrred-identity header (rfc3325) gets added to the invite message to indicate the caller-id that is used for the c...

  • Page 485

    5-208 41-001343-01 rev 02, release 3.2.2 configuring bla support for mwi using the configuration files configuring bla support for mwi using the aastra web ui use the following procedure to configure bla support for mwi. Configuration files for specific parameters you can set in the configuration fi...

  • Page 486

    41-001343-01 rev 02, release 3.2.2 5-209 shared call appearance (sca) call bridging shared call appearance (sca) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be tra...

  • Page 487

    5-210 41-001343-01 rev 02, release 3.2.2 keys states and led behavior there are two new call states on the phones that support sca bridging: • bridge-active - a bridged call is in progress • bridge-held - the 3rd-party (i.E., non-sca party) in the bridge is on hold. The following tables provide the ...

  • Page 488

    41-001343-01 rev 02, release 3.2.2 5-211 softkey line keys 9143i phone led states state call icon call led non-call icon non-call led idle small circle none small circle none seized n/a n/a sold circle solid red progressing (outgoing call) empty circle solid red sold circle solid red alerting (incom...

  • Page 489

    5-212 41-001343-01 rev 02, release 3.2.2 line key phone behavior enabling/disabling sca call bridging feature use the following procedure to enable/disable sca call bridging on the ip phones. State call line key pressed non-call line key pressed idle n/a attempt to seize the line seized hang up igno...

  • Page 490

    41-001343-01 rev 02, release 3.2.2 5-213 park/pick up softkey the ip phones (including the ct handsets) have a park and pickup call feature that allows you to park a call and pickup a call when required. Administrators can configure the park and pickup call keys using the configuration files or the ...

  • Page 491

    5-214 41-001343-01 rev 02, release 3.2.2 configuring park/pickup key using configuration files in the configuration files, you configure the park/pickup keys using the key parameters. You also must specify the "sip linen park and pickup config” parameter. The following examples show park/pickup conf...

  • Page 492

    41-001343-01 rev 02, release 3.2.2 5-215 configuring a park/pickup key using aastra web ui for 8 and 11-line lcd phones, ct handsets and 3-line lcd phones, you first configure the park and pickup keys at advanced settings -> line 1-9 by entering the appropriate value based on the server in your netw...

  • Page 493

    5-216 41-001343-01 rev 02, release 3.2.2 3 click on operation->softkeys and xml. 4 pick a softkey to configure for parking a call. 5 in the "type" field, select park. 6 in the "label" field, enter a label for the park softkey. Note: the” value” and “line” fields are already configured from the “park...

  • Page 494

    41-001343-01 rev 02, release 3.2.2 5-217 3 click on operation->handset keys. 4 pick a handset key to configure for parking a call. 5 in the "type" field, select park. 6 in the "label" field, enter a label for the park softkey. 7 pick another handset key to configure for picking up a call. 8 in the "...

  • Page 495

    5-218 41-001343-01 rev 02, release 3.2.2 using the park call/pickup parked call feature use the following procedures on the ip phones to park a call and pick up a parked call. 7 in the "type" field, select pickup. Note: the” value” and “line” fields are already configured from the “park pickup confi...

  • Page 496

    41-001343-01 rev 02, release 3.2.2 5-219 last call return (lcr) (sylantro servers) last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or programmable key. This feature is for sylantro servers only. You can configure the “lcr” softkey featur...

  • Page 497

    5-220 41-001343-01 rev 02, release 3.2.2 aastra web ui for the 6757i/6757i ct: 1 click on operation->softkeys and xml. 2 pick a softkey to configure for last call return. 3 in the "type" field, select lcr. 4 in the "line" field, select a line for which to apply the last call return configuration. 5 ...

  • Page 498

    41-001343-01 rev 02, release 3.2.2 5-221 for the 6757i ct handset: 1 click on operation->handset keys. 2 pick a handset key to configure for last call return. 3 in the "key function" field, select lcr. 4 click to save your changes. For 3-line lcd phones: 1 click on operation->programmable keys. 6753...

  • Page 499

    5-222 41-001343-01 rev 02, release 3.2.2 4 for 3-line lcd phones: in the "line" field, select a line for which to apply the lcr configuration. 5 click to save your changes. Aastra web ui.

  • Page 500

    41-001343-01 rev 02, release 3.2.2 5-223 call forwarding call forward (cfwd) on the ip phone allows incoming calls to be forwarded to another destination. The phone sends the sip message to the sip proxy, which then forwards the call to the assigned destination. An administrator or user can configur...

  • Page 501

    5-224 41-001343-01 rev 02, release 3.2.2 important notes • in the configuration files, the “call forward key mode” parameter in the section, “configuring call forwarding” on page 5-224 is in addition to the previous call forward parameter (call forward disabled). You can still use the previous call ...

  • Page 502

    41-001343-01 rev 02, release 3.2.2 5-225 : aastra web ui 1 click on operation->softkeys and xml; or click on operation->programmable keys; or click on operation->expansion module. 2 click to save your changes. Softkey 2 configured for cfwd.

  • Page 503

    5-226 41-001343-01 rev 02, release 3.2.2 3 click on basic settings->preferences->general. Note: if there is no cfwd key configured on the phone or it is removed, you can still set the cfwd modes via the ip phone ui at the path options->call forward. 4 in the “call forward key mode” field, select a c...

  • Page 504

    41-001343-01 rev 02, release 3.2.2 5-227 5 click to save your changes. The change takes effect immediately without a reboot. 6 click on basic settings->account configuration. 7 for each account, enable cfwd state by placing a check mark in one or more of the following “state” fields: • all • busy • ...

  • Page 505

    5-228 41-001343-01 rev 02, release 3.2.2 8 for each account, in the “number” field, enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state. If using the “account” mode or “custom” mode, you can enter different phone numbers for each account....

  • Page 506

    41-001343-01 rev 02, release 3.2.2 5-229 using cfwd modes via the ip phone ui if you enable/disable cfwd using the configuration files or the aastra web ui, you can use the cfwd screens that display to the ip phone ui. You can access the cfwd parameters by pressing a configured cfwd key (if previous...

  • Page 507

    5-230 41-001343-01 rev 02, release 3.2.2 . Aastra ip phone ui step action cfwd in account mode (3-line lcd phones) 1 use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Screenna...

  • Page 508

    41-001343-01 rev 02, release 3.2.2 5-231 3 select a state for the account(s) in focus using the up and down arrow keys. You can enable/disable any or all of the following states for an account: • all - enables cfwd all for an account and forwards all incoming calls for that account, to the specified...

  • Page 509

    5-232 41-001343-01 rev 02, release 3.2.2 7 in the cfwd state screen, press the down arrow key to scroll to the cfwd number screen and press change. 8 enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forward...

  • Page 510

    41-001343-01 rev 02, release 3.2.2 5-233 13 press done to save cfwd all number, cfwd all state, cfwd busy number, cfwd busy state, cfwd no answer number, cfwd no answer state, cfwd no answer rings. Each time you press done, the following “apply changes” screen displays. 14 press # to confirm the cha...

  • Page 511

    5-234 41-001343-01 rev 02, release 3.2.2 cfwd in phone mode (3-line lcd phones) 1 use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. All three accounts have cfwd enabled as ind...

  • Page 512

    41-001343-01 rev 02, release 3.2.2 5-235 3 select a state using the up and down arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone. • all - enables cfwd all on the phon...

  • Page 513

    5-236 41-001343-01 rev 02, release 3.2.2 7 in the cfwd state screen, press the down arrow key to scroll to the cfwd number screen and press change. 8 enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forward...

  • Page 514

    41-001343-01 rev 02, release 3.2.2 5-237 13 press done to save cfwd all number, cfwd all state, cfwd busy number, cfwd busy state, cfwd no answer number, cfwd no answer state, cfwd no answer rings. Each time you press done, the following “apply changes” screen displays. 14 press # to confirm the cha...

  • Page 515

    5-238 41-001343-01 rev 02, release 3.2.2 cfwd in custom mode (3-line lcd phones) 1 use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. All three accounts have cfwd enabled as in...

  • Page 516

    41-001343-01 rev 02, release 3.2.2 5-239 2 select an account to configure. Press the change key. The cfwd mode screen displays. Use the up and down arrow keys to scroll through each state screen. In the above example, the account has cfwd all and cfwd noans enabled as indicated by a checkmark ( ). T...

  • Page 517

    5-240 41-001343-01 rev 02, release 3.2.2 3 select a state for the account(s) in focus using the up and down arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): • all - enables cfwd all for an account and f...

  • Page 518

    41-001343-01 rev 02, release 3.2.2 5-241 7 in the cfwd state screen, press the down arrow key to scroll to the cfwd number screen and press change. 8 enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forward...

  • Page 519

    5-242 41-001343-01 rev 02, release 3.2.2 13 press done to save cfwd all number, cfwd all state, cfwd busy number, cfwd busy state, cfwd no answer number, cfwd no answer state, cfwd no answer rings. Each time you press done, the following “apply changes” screen displays. 14 press # to confirm the cha...

  • Page 520

    41-001343-01 rev 02, release 3.2.2 5-243 . Aastra ip phone ui step action cfwd in account mode (8 and 11-line lcd phones) 1 use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. S...

  • Page 521

    5-244 41-001343-01 rev 02, release 3.2.2 3 select a state for the account(s) in focus using the up and down arrow keys. You can enable/disable any or all of the following states for an account: • all - enables cfwd all for an account and forwards all incoming calls for that account, to the specified...

  • Page 522

    41-001343-01 rev 02, release 3.2.2 5-245 4 for the cfwd no answer state, press the change key for the mode you selected in step 2. This displays the call forward state screen. In the following example, the cfwd all state is on. Note: you can press the allaccts key to copy the settings in the current...

  • Page 523

    5-246 41-001343-01 rev 02, release 3.2.2 6 use the down arrow key to scroll to the “number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the backs...

  • Page 524

    41-001343-01 rev 02, release 3.2.2 5-247 cfwd in phone mode (8 and 11-line lcd phones) 1 use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Screenname1, 2 and 3 have “cfwd all”...

  • Page 525

    5-248 41-001343-01 rev 02, release 3.2.2 3 select a state for the phone using the up and down arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone. • all - enables cfwd a...

  • Page 526

    41-001343-01 rev 02, release 3.2.2 5-249 4 in the cfwd no answer state, press the change key for the mode you selected in step 2. This displays the call forward state screen. In the following example, the cfwd all state is on. 5 press the change key in the cfwd state screen. With the cursor in the “...

  • Page 527

    5-250 41-001343-01 rev 02, release 3.2.2 8 press done in the cfwd state screen to save all changes. Press done in the cfwd mode screen to save all changes. Note: in “phone” mode, the configuration applies to all the accounts on the phone. Aastra ip phone ui step action.

  • Page 528

    41-001343-01 rev 02, release 3.2.2 5-251 cfwd in custom mode (8 and 11-line lcd phones) 1 use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Screenname1 has “cfwd all” enabled,...

  • Page 529

    5-252 41-001343-01 rev 02, release 3.2.2 3 select an account using the up and down arrow keys. You can also use the following keys if required: all off key- disables cfwd for all accounts on the phone. All on key - enables cfwd for all accounts on the phone. Copytoall key - copies all settings for t...

  • Page 530

    41-001343-01 rev 02, release 3.2.2 5-253 5 select a state for the selected account(s) using the up and down arrow keys. You can enable/disable any or all of the following states for a specific account or for all accounts (with individual configurations): • all - enables cfwd all for an account and f...

  • Page 531

    5-254 41-001343-01 rev 02, release 3.2.2 6 press the change key for the mode you selected in step 4. This displays the call forward state screen. In the following example, the cfwd all state is on. Note: you can press the allaccts key to copy the settings in the current call forward settings screen ...

  • Page 532

    41-001343-01 rev 02, release 3.2.2 5-255 8 use the down arrow key to scroll to the “number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the backs...

  • Page 533

    5-256 41-001343-01 rev 02, release 3.2.2 cfwd in account mode (6739i) 1 press the key, then press the call forward> button. Or press a pre-configured call forward softkey. The following screen displays. 2 use the and keys to scroll the list of accounts and select an account to apply cfwd. 3 press . ...

  • Page 534

    41-001343-01 rev 02, release 3.2.2 5-257 8 if you enter a phone number for the all parameter, you can press the to automatically copy the same phone number to the busy and no answer phone number fields. 9 for the no answer parameter, in the “no. Rings” field, select the number of rings you want your...

  • Page 535

    5-258 41-001343-01 rev 02, release 3.2.2 cfwd in phone mode (6739i) 1 press the key, then press the call forward> button. Or press a pre-configured call forward softkey. The following screen displays. 2 select the parameter you want to enable (all, busy, and/or no answer). Selecting the all paramete...

  • Page 536

    41-001343-01 rev 02, release 3.2.2 5-259 cfwd in custom mode (6739i) 1 press the key, then press the call forward> button. Or press a pre-configured call forward softkey. The following screen displays. 2 use the and keys to scroll the list of accounts and select an account to apply cfwd. 3 press . T...

  • Page 537

    5-260 41-001343-01 rev 02, release 3.2.2 8 if you enter a phone number for the all parameter, you can press the to automatically copy the same phone number to the busy and no answer phone number fields. 9 for the no answer parameter, in the “no. Rings” field, select the number of rings you want your...

  • Page 538

    41-001343-01 rev 02, release 3.2.2 5-261 sip phone diversion display when an outgoing call from the phone is being diverted to another destination (i.E., via call forward), the phone displays the caller id (phone number and/or caller name) of the new destination and the reason for the call diversion...

  • Page 539

    5-262 41-001343-01 rev 02, release 3.2.2 for the 6739i: you can enable or disable this feature on a global or per-line basis using the configuration files only. Configuring sip diversion display on the phone use the following procedures to configure sip diversion display on the ip phones. Limitation...

  • Page 540

    41-001343-01 rev 02, release 3.2.2 5-263 displaying call destination for incoming calls the ip phones allow an administrator to enable and disable the call destination name in the “to” header of the invite message for incoming calls. When this feature is enabled, the call destination name displays o...

  • Page 541

    5-264 41-001343-01 rev 02, release 3.2.2 since call diversion is enabled on the phone by default, the following example shows the behavior when call destination is also enabled. For 6739i: note: as shown above, when both call diversion and call destination are enabled, the formation displays to the ...

  • Page 542

    41-001343-01 rev 02, release 3.2.2 5-265 configuring the display of call destination for incoming calls use the following procedures to configure the display of call destination for incoming calls on the ip phones. Limitations the following are limitations of this feature: • any call destination nam...

  • Page 543

    5-266 41-001343-01 rev 02, release 3.2.2 callers list the ip phones have a "callers list" feature that store the name, phone number, and incremental calls, for each call received by the phone. The following illustrations show the default location of the callers list key on each type of phone model. ...

  • Page 544

    41-001343-01 rev 02, release 3.2.2 5-267 you can enable and disable the callers list feature using the configuration files. When disabled, the callers list does not display on the ip phone ui and the caller list key is ignored when pressed. When enabled, you can view, scroll, and delete line items i...

  • Page 545

    5-268 41-001343-01 rev 02, release 3.2.2 when you download the callers list, the phone stores the callerlist.Csv file to your computer in comma-separated value (csv) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a callers list in a sprea...

  • Page 546

    41-001343-01 rev 02, release 3.2.2 5-269 using the callers list use the following procedure to access and use the callers list. Ip phone ui step action 1 on all phones: press the “callers list” key on the phone to enter the callers list. On the 9480i, 9480i ct: press the “services” key on the phone,...

  • Page 547

    5-270 41-001343-01 rev 02, release 3.2.2 downloading the callers list use the following procedure to download the callers list using the aastra web ui. Aastra web ui 1 click on operation->directory. 2 in the callers list field, click on . A “file download” message displays. 3 click . 4 enter the loc...

  • Page 548

    41-001343-01 rev 02, release 3.2.2 5-271 customizable callers list and services keys the ip phones may have a callers list key and a services key (as a hard key or softkey/ programmable key) depending on your model phone. An administrator can specify uri overrides for these keys using the following ...

  • Page 549

    5-272 41-001343-01 rev 02, release 3.2.2 missed calls indicator the ip phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the ip phone ui only. You can enable and disable the missed calls indicator feature using the configura...

  • Page 550

    41-001343-01 rev 02, release 3.2.2 5-273 accessing and clearing missed calls use the following procedure to access and clear missed calls from the callers list. Once you display the callers list, the " new calls" indicator clears. Ip phone ui step action 1 press the “callers list” key on the phone t...

  • Page 551

    5-274 41-001343-01 rev 02, release 3.2.2 directory list the ip phones have a "directory list" feature that allows you to store frequently used names and numbers on the phone. You can also dial directly from the directory entry. The following illustrations show the default location of the directory k...

  • Page 552

    41-001343-01 rev 02, release 3.2.2 5-275 directory key 6755i 6757i 6757i ct 6730i 6731i 6739i directory key directory key 6753i 6737i 6735i.

  • Page 553

    5-276 41-001343-01 rev 02, release 3.2.2 directory list capabilities in the directory list a user or administrator can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, office, home, cell, and pager, or create your own labels. La...

  • Page 554

    41-001343-01 rev 02, release 3.2.2 5-277 enabling/disabling directory list you can enable and disable user access to the directory list on the ip phones using the following parameters in the configuration files: • directory disabled valid values for this parameter are 0 (enabled) and 1 (disabled). I...

  • Page 555

    5-278 41-001343-01 rev 02, release 3.2.2 # mode = private, by default # snidley whiplash, 000111222 # the parser ignores the comma # in the name # mode = private, by default # "manny, jr", 093666888, 9 # the parser ignores the pound # chars in the uri number # mode = private, by default # hello doll...

  • Page 556

    41-001343-01 rev 02, release 3.2.2 5-279 using the directory list use the following procedures to access and use the directory list. Note: in the following procedure, the location of keys (hard keys, softkeys, and programmable keys) on the phone are dependant on your specific phone model. See chapte...

  • Page 557

    5-280 41-001343-01 rev 02, release 3.2.2 to delete an entry from the directory list: 6 a at a line item in the directory list, press delete. The following prompt displays: “delete again to erase this item”. B press delete again to delete the entry from the directory list. Note: to cancel a delete fu...

  • Page 558

    41-001343-01 rev 02, release 3.2.2 5-281 using the directory on the 6739i accessing and searching the directory use the following procedures to access and search for entries in your directory list. 1. Press the key. The directory screen displays. The screen is blank if the directory is empty. 2. Use...

  • Page 559

    5-282 41-001343-01 rev 02, release 3.2.2 adding an entry you can add up to 200 entries to your directory. You can also store up to a maximum of 7 numbers associated with a single entry (i.E., office number, cell number, home number, etc.). You can apply custom labels to each entry as required. 1. Pr...

  • Page 560

    41-001343-01 rev 02, release 3.2.2 5-283 editing an entry you can edit a directory entry, number, and/or label as required from a single entry screen. . 1. Press the key. The directory screen displays. 2. Use the and keys to navigate the list to look for an entry. Or press the button. 3. Press the e...

  • Page 561

    5-284 41-001343-01 rev 02, release 3.2.2 deleting a number and/or label from an entry 1. Press the key. The directory screen displays. 2. Use the and keys to navigate the list to look for an entry. Or press the button. For a procedure on using the search button, see “using the search feature in the ...

  • Page 562

    41-001343-01 rev 02, release 3.2.2 5-285 downloading from the ip phone to the server you can use the aastra web ui to download the directory list from the ip phone to the configuration server. Use the following procedure to configure the download. Note: you must use tftp to download the directory li...

  • Page 563

    5-286 41-001343-01 rev 02, release 3.2.2 local directory loose number matching if the incoming calling number does not match exactly to the local directory, the lookup will fail and the phone will not display the stored directory name. Now, the phone can be configured to match only the specified num...

  • Page 564

    41-001343-01 rev 02, release 3.2.2 5-287 voicemail the voicemail feature on the ip phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server. You associate the voicemail numbers with the phone numbers configured on each line (1 - 9 lines or 1-6...

  • Page 565

    5-288 41-001343-01 rev 02, release 3.2.2 use the following procedure to configure voicemail using the configuration files. Using voicemail use the following procedure to access and use voicemail. Using voicemail on the 6739i 1. Press the key or the icon on the phone. 2. Using your finger, scroll thr...

  • Page 566

    41-001343-01 rev 02, release 3.2.2 5-289 xml customized services extensible markup language (xml) is a markup language much like html. Html was designed to display data and to focus on how data looks. Xml was designed to describe data and to focus on what data is. The following are characteristics o...

  • Page 567

    5-290 41-001343-01 rev 02, release 3.2.2 reference for more information about creating customized xml applications, contact aastra customer support regarding the “aastra xml developer’s guide.” you can also use the following attributes/options with the xml objects to further customize your xml appli...

  • Page 568

    41-001343-01 rev 02, release 3.2.2 5-291 enabling/disabling a beep for status message displays you can enable or disable a beep option using the status message object (aastraipphonestatus), the configuration files, or the aastra web ui. When the phone receives a status message, the beep notifies the...

  • Page 569

    5-292 41-001343-01 rev 02, release 3.2.2 • aastraipphonestatus object (via xml object; see the aastra xml developer’s guide) • xml beep notification (via configuration files) • xml beep support (via the aastra web ui) enabling the beep is an indication to the phone to sound a beep when it receives a...

  • Page 570

    41-001343-01 rev 02, release 3.2.2 5-293 scroll delay option for status messages the ip phones support a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds for each message to display before ...

  • Page 571

    5-294 41-001343-01 rev 02, release 3.2.2 configuring the phone to use xml you can configure the phone to request the xml objects you create by configuring specific parameters via the configuration files or the aastra web ui. Users can access xml applications via softkeys configured on the ip phones....

  • Page 572

    41-001343-01 rev 02, release 3.2.2 5-295 example configuration of xml application the following example shows the parameters you enter in the configuration files to configure an xml application: xml application uri: http://172.16.96.63/aastra/internet.Php xml application title: aastra telecom xml ap...

  • Page 573

    5-296 41-001343-01 rev 02, release 3.2.2 aastra web ui for 8 and 11-line lcd phones: 1 click on operation->softkeys and xml. 2 select a key from keys 1 through 20. 3 in the "type" field, select xml from the list box. 4 in the "label" field, enter a label that displays on the ip phone for the softkey...

  • Page 574

    41-001343-01 rev 02, release 3.2.2 5-297 9 click on advanced settings->configuration server. 10 in the "xml push server list (approved ip addresses)" field, enter the host ip address and/or domain name server. You can enter multiple ip address and/or domain name servers (separated by commas). In the...

  • Page 575

    5-298 41-001343-01 rev 02, release 3.2.2 aastra web ui for 3-line lcd phones: 1 click on operation->programmable keys. 6753i screen 2 for 3-line lcd phones, select an available key. 3 in the "hard key" field, select xml from the list box. 4 in the "value" field, enter the ip address or qualified dom...

  • Page 576

    41-001343-01 rev 02, release 3.2.2 5-299 6 click on advanced settings->configuration server. 7 in the "xml push server list (approved ip addresses)" field, enter the host ip address and/or domain name server. You can enter multiple ip address and/or domain name servers (separated by commas). In the ...

  • Page 577

    5-300 41-001343-01 rev 02, release 3.2.2 using the xml customized service after you create, save, and configure the ip phone with an xml application, the customized service is ready for you to use. Reference for more information about customizing the phones using xml objects, contact aastra customer...

  • Page 578

    41-001343-01 rev 02, release 3.2.2 5-301 ip phone ui step action for the 6739i: 1 press services key on the phone. 2 press "custom features". 3 use the and keys to scroll through the line items in a menu-driven and directory "custom features" screen. Message services display to the screen after sele...

  • Page 579

    5-302 41-001343-01 rev 02, release 3.2.2 action uris the ip phones have a feature that allows an administrator to specify a uniform resource identifier (uri) that triggers a get when certain events occur. The ip phone events that support this feature are: the ip phones have a feature that allows an ...

  • Page 580

    41-001343-01 rev 02, release 3.2.2 5-303 the following table identifies the configurable action uri parameters in the configuration files and the aastra web ui. This table also identifies the variables that apply to specific parameters. Action uris and associated variables note: for more information...

  • Page 581

    5-304 41-001343-01 rev 02, release 3.2.2 variable descriptions the following table provides a description of each variable. Action uri connected connected $$remotenumber$$ $$displayname$$ $$sipusername$$ $$sipauthname$$ $$incomingname$ $$proxyurl$$ $$linestate$$ $$localip$$ $$displayname$$ $$calldur...

  • Page 582

    41-001343-01 rev 02, release 3.2.2 5-305 how it works when a startup, successful registration, incoming call, outgoing call, offhook, or onhook call event occurs on the phone, the phone checks to see if the event has an action uri configured. If the phones finds a uri configured, any variables confi...

  • Page 583

    5-306 41-001343-01 rev 02, release 3.2.2 for example, if you enter the following string for the action uri outgoing parameter: action uri outgoing: http://10.50.10.140/outgoing.Pl?Number=$$remotenumber$$ and you dial out the number 5551212, the phone executes a get on: http://10.50.10.140/outgoing.P...

  • Page 584

    41-001343-01 rev 02, release 3.2.2 5-307 aastra web ui 1 click on advanced settings->action uri. 2 enter an xml uri for a startup event in the “startup” field. For example: http://10.50.10.140/startup this parameter specifies the uri for which the phone executes a get on when a startup event occurs....

  • Page 585

    5-308 41-001343-01 rev 02, release 3.2.2 5 enter an xml uri for an incoming call event in the “incoming call” field. For example: http://10.50.10.140/incoming.Php?Number=$$remotenumber$$ this parameter specifies the uri for which the phone executes a get on when an incoming call event occurs. Note: ...

  • Page 586

    41-001343-01 rev 02, release 3.2.2 5-309 polling action uris another way to reach a phone behind a nat/firewall is to have the phone make an xml call at periodic intervals. An administrator can use the action uri poll parameterthat commands the phone to perform an xml call at configurable intervals....

  • Page 587

    5-310 41-001343-01 rev 02, release 3.2.2 configuring polling action uri via the aastra web ui use the following procedure to configure polling action uri using the aastra web ui. Aastra web ui 1 click on advanced settings->action uri. 2 in the “poll” field, enter a uri to be called every "action uri...

  • Page 588

    41-001343-01 rev 02, release 3.2.2 5-311 action uri connected a parameter called “action uri connected” (configuration files) and “connected” (aastra web ui) now allows xml scripts to determine when a call is connected. When enabled, the phone triggers an http get when it goes into the “connected” s...

  • Page 589

    5-312 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on advanced settings->action uri. 2 in the “connected” field, enter a valid uri for which the phone executes a get on, when it goes into the “connected” state. Leaving this field empty disables the action uri connected feature. For examp...

  • Page 590

    41-001343-01 rev 02, release 3.2.2 5-313 action uri disconnected the phones have a parameter, “action uri disconnected” that allow a disconnect event to occur when the phone transitions from any active state (outgoing, incoming, connected, or calling) to an idle state. This parameter can use the var...

  • Page 591

    5-314 41-001343-01 rev 02, release 3.2.2 example if you enter the following string on phone a for the “action uri disconnected” parameter: action uri disconnected: http://fargo.Ana.Aastra.Com/ disconnected.Xml?State=$$linestate$$ and then phone a calls phone b, phone b answers and then hangs up, pho...

  • Page 592

    41-001343-01 rev 02, release 3.2.2 5-315 aastra web ui 1 click on advanced settings->action uri->event. 2 in the “disconnected” field, enter a valid uri for which the phone executes a get on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state. Leaving th...

  • Page 593

    5-316 41-001343-01 rev 02, release 3.2.2 xml sip notify events in order for an xml push to bypass the nat/firewall, the phone supports a proprietary sip notify event (aastra-xml) with or without xml content. An administrator can enable/disable the sip notify event using a specific parameter in the c...

  • Page 594

    41-001343-01 rev 02, release 3.2.2 5-317 when the phone receives the sip notify, it will trigger the action uri xml sip notify parameter, if it has been previously configured using the configuration files or the aastra web ui. If the action uri xml sip notify parameter is not configured, the phone d...

  • Page 595

    5-318 41-001343-01 rev 02, release 3.2.2 enabling/disabling xml sip notify using the aastra web ui use the following procedure to enable/disable the xml sip notify feature in the aastra web ui. Aastra web ui enabling/disabling the xml sip notify feature 1 click on advanced settings->global sip->adva...

  • Page 596

    41-001343-01 rev 02, release 3.2.2 5-319 configuring xml sip notify using the aastra web ui if an empty sip notify message received by the phone use the following procedure in the aastra web ui to configure the xml sip notify parameter when the phone receives an empty sip notify message. Aastra web ...

  • Page 597

    5-320 41-001343-01 rev 02, release 3.2.2 xml softkey uri in addition to specifying variables for the action uris, you can also specify variables in the xml softkey uris that are bound when the key is pressed. These variables are the same as those used in the action uris. When an administrator enters...

  • Page 598

    41-001343-01 rev 02, release 3.2.2 5-321 configuring xml softkey uris use the following procedures to configure xml softkey uris using the configuration files or the aastra web ui. Configuration files for specific parameters you can set in the configuration files, see appendix a, the section, “softk...

  • Page 599

    5-322 41-001343-01 rev 02, release 3.2.2 5 in the "value" field, enter the uri that the phone performs a get on when the key is pressed. For example: http://10.50.10.140/script.Pl?Name=$$sipusername$$ note: you can use the following variables in the uri: • $$sipusername$$ • $$sipauthname$$ • $$proxy...

  • Page 600

    41-001343-01 rev 02, release 3.2.2 5-323 5 in the "value" field, enter the uri that the phone performs a get on when the key is pressed. For example: http://10.50.10.140/script.Pl?Name=$$sipusername$$ note: you can use the following variables in the uri: • $$sipusername$$ • $$sipauthname$$ • $$proxy...

  • Page 601

    5-324 41-001343-01 rev 02, release 3.2.2 xml key redirection the ip phones allow the redirecting of phone-based hard keys to xml scripts. This allows the server to provide the phone with redial, transfer (xfer), conference (conf), and intercom (icom) key features, and the voicemail option feature, r...

  • Page 602

    41-001343-01 rev 02, release 3.2.2 5-325 configuring xml redirection of the redial, xfer, conf, and icom keys, and the voicemail option use the following procedure to configure xml redirection of the redial, xfer, conf, and icom keys, and the voicemail option. Options key redirection the ip phones a...

  • Page 603

    5-326 41-001343-01 rev 02, release 3.2.2 xml applications and off-hook interaction a feature on the ip phone allows you to specify whether the phone is prevented from going into the off-hook/dialing state when the handset is off-hook and the call ends. By default, the phone behaves as follows: you a...

  • Page 604

    41-001343-01 rev 02, release 3.2.2 5-327 xml override for a locked phone the ip phones have a feature that allows a locked phone to be overridden when an xml application is sent to the phone. This feature also allows you to still use any softkeys/ programmable key/extension module keys applicable to...

  • Page 605

    5-328 41-001343-01 rev 02, release 3.2.2 audio transmit and receive gain adjustments the audio gain properties for the ip phone handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far-end equipment. You can adjust these settings from -10 db to +10 db to best ...

  • Page 606

    41-001343-01 rev 02, release 3.2.2 5-329 configuring audio transmit and receive gain adjustments you can configure the audio transmit and gain adjustments using the configuration files only. Use the following procedure to configure this feature. Handsfree tx gain the increased (+db) or decreased (-d...

  • Page 607

    5-330 41-001343-01 rev 02, release 3.2.2 configurable indication of terminated calls an administrator can configure a parameter called, “far-end disconnect timer” which allows you to enable or disable whether or not the near-end phone displays a disconnected screen (“call terminated”) when the far-e...

  • Page 608

    41-001343-01 rev 02, release 3.2.2 5-331 the following table identifies when a call terminated screen displays on the phone for different scenarios. Configuring indication of terminated calls you can enable or disable whether or not the phone displays an indication of a terminated call using the par...

  • Page 609

    5-332 41-001343-01 rev 02, release 3.2.2 handling call termination screens on the phone ui the following procedure describes how to handle the call terminated screens on your phone. For all phones: ip phone ui • press the goodbye key. The busy tone stops and the call terminated screen no longer disp...

  • Page 610

    41-001343-01 rev 02, release 3.2.2 5-333 centralized conferencing (for sylantro and broadsoft servers) the ip phones include support for centralized conferencing (ad-hoc conferencing) for sylantro and broadsoft servers. This feature provides centralized conferencing on the sip server (versus localiz...

  • Page 611

    5-334 41-001343-01 rev 02, release 3.2.2 configuring centralized conferencing using the configuration files you use the following parameters to configure centralized conferencing in the configuration files: global parameter • sip centralized conf per-line parameter sip linen centralized conf configu...

  • Page 612

    41-001343-01 rev 02, release 3.2.2 5-335 2 in the “conference server uri” field, do one of the following actions: • to disable centralized conferencing on the ip phone, leave this field empty (blank). • to enable sip centralized conferencing on the ip phone, do one of the following actions: — if you...

  • Page 613

    5-336 41-001343-01 rev 02, release 3.2.2 custom ad-hoc conference previously, the phone will wait for server response prior to completing the ad-hoc and centralized conference feature. This results in an interoperability issue with certain call managers, such as genband. Now the phone no longer wait...

  • Page 614

    41-001343-01 rev 02, release 3.2.2 5-337 • security via the whitelist (which is a feature that already exists on the phone). • initiates an offhook action uri when it is answered. • initiates an onhook action uri at call termination. • creates a caller list entry. This feature is disabled by default...

  • Page 615

    5-338 41-001343-01 rev 02, release 3.2.2 limitations the following are limitations of this feature: • the phone must have a xfer key configured on the phone (programmable key or softkey) • asterisk sla does not support this feature. • a “xfer script” can override this feature if a custom application...

  • Page 616

    41-001343-01 rev 02, release 3.2.2 5-339 authentication support for http/https download methods, used with broadsoft client management system (cms) the ip phones support http/https digest authentication as defined in rfc 2617. (the http client supports digest authentication; the http server does not...

  • Page 617

    5-340 41-001343-01 rev 02, release 3.2.2 using the ip phone when broadsoft cms is enabled if you enable the http/https digest authentication feature, the phone behaves as follows with the broadsoft cms tool: 1. Factory default the phone. 2. Configure the http or https server (specify the http or htt...

  • Page 618

    41-001343-01 rev 02, release 3.2.2 5-341 6739i phone login screen 5. Enter a username in the “username” field (up to 40 characters) and a password in the “password” field (up to 20 characters). 6. After entering the username and password, press submit. The phone attempts to authenticate with the ser...

  • Page 619

    5-342 41-001343-01 rev 02, release 3.2.2 customizing the display columns on the m675i expansion module the m675i expansion module screen displays softkeys in column format. The function keys on the bottom left of the module allow you to display 3 full screens of softkeys. Each screen consists of 2 c...

  • Page 620

    41-001343-01 rev 02, release 3.2.2 5-343 you can customize the headings on each m675i expansion module screen using the configuration files. You use the following parameters to customize the column headings: expansion module 1 (3 pages) • expmod1page1left • expmod1page1right • expmod1page2left • exp...

  • Page 621

    5-344 41-001343-01 rev 02, release 3.2.2 these settings display to the expansion module as shown in the following illustrations. Customizing the m675i expansion module column display. Configuration files for specific parameters you can set in the configuration files, see appendix a, the section, “cu...

  • Page 622: Chapter 6

    41-001343-01 rev 02, release 3.2.2 6-1 chapter 6 configuring advanced operational features about this chapter introduction the ip phones have advanced operational features you can configure using the configuration files and/or the aastra web ui. This chapter describes each of these features and prov...

  • Page 623

    6-2 41-001343-01 rev 02, release 3.2.2 gruu and sip.Instance support page 6-40 multi-stage digit collection (billing codes) support (for sylantro servers) page 6-41 configurable dns queries page 6-43 ignore out of sequence errors page 6-46 “early-only” parameter in replaces header rfc3891 page 6-47 ...

  • Page 624

    41-001343-01 rev 02, release 3.2.2 6-3 advanced operational features description this section provides the following information about advanced features of the ip phones: feature description tr-069 support the ip phones support the technical report (tr) 069 protocol, a protocol that provides the com...

  • Page 625

    6-4 41-001343-01 rev 02, release 3.2.2 802.1x support allows you to enable or disable the 802.1x protocol support on the ip phones. Symmetric udp signaling allows you to enable or disable the phone to use port 5060 to send sip udp messages. Removing useragent and server sip headers allows you to ena...

  • Page 626

    41-001343-01 rev 02, release 3.2.2 6-5 tr-069 support the ip phones support the technical report (tr)-069 protocol. This protocol is a bi-directional http based protocol that provides the communication between customer-premises equipment (cpe) (like the ip phones) and auto configuration servers (acs...

  • Page 627

    6-6 41-001343-01 rev 02, release 3.2.2 these parameters are disabled by default. The parameters are configurable via the configuration files or the aastra web ui. Configuring the mac address/line number in register message configuration files for specific parameters you can set in the configuration ...

  • Page 628

    41-001343-01 rev 02, release 3.2.2 6-7 sip message sequence for blind transfer the sip message sequence for blind transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a cancel message was sent to the transfer target (if it was in a ringing state) after sending a r...

  • Page 629

    6-8 41-001343-01 rev 02, release 3.2.2 on the transferor phone, the refer request will always be sent to the transferee. Configuring sip message sequence for semi-attended transfer update caller id during a call it is possible for a proxy or call server to update the caller id information that displ...

  • Page 630

    41-001343-01 rev 02, release 3.2.2 6-9 boot sequence recovery mode you can force the ip phone into recovery mode by pressing the 1 and # keys during boot up when the logo displays. This feature is enabled by default on the ip phone. You can disable this feature using the following parameter in the c...

  • Page 631

    6-10 41-001343-01 rev 02, release 3.2.2 auto-discovery using mdns the ip phones can perform an auto-discovery of all servers on a network using mdns. When the ip phone discovers a tftp server, it is automatically configured by that tftp server. An unconfigured phone (phone right out of the box) adde...

  • Page 632

    41-001343-01 rev 02, release 3.2.2 6-11 single call restriction (6757i ct and 9480i ct only) on the 6757i ct and 9480i ct, an administrator can enable or disable a single call restriction between the 6757i ct and 9480i ct base unit and a call server. When this feature is enabled (set to 1), you can ...

  • Page 633

    6-12 41-001343-01 rev 02, release 3.2.2 3 click to save your settings. Note: the session prompts you to restart the ip phone to apply the configuration settings. 4 select operation->reset and click . Aastra web ui step action.

  • Page 634

    41-001343-01 rev 02, release 3.2.2 6-13 missed call summary subscription the “missed call summary subscription” feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. This feature is called the m...

  • Page 635

    6-14 41-001343-01 rev 02, release 3.2.2 configuring missed call summary subscription using the configuration files in addition to enabling/disabling the misses call summary subscription, you can also configure the amount of time, in seconds, that the phone uses this feature. The timer is configurabl...

  • Page 636

    41-001343-01 rev 02, release 3.2.2 6-15 configuring missed call summary subscription using the aastra web ui use the following procedure to configure the missed call summary subscription feature using the aastra web ui. Aastra web ui global configuration 1 click on advanced settings->global sip->adv...

  • Page 637

    6-16 41-001343-01 rev 02, release 3.2.2 as-feature-event subscription the ip phones support server-side do not disturb (dnd), call forward (cfwd), and automatic call distribution (acd) feature events.This feature is called “as-feature-event” and works with the dnd, cfwd, and acd keys. This feature i...

  • Page 638

    41-001343-01 rev 02, release 3.2.2 6-17 how it works on the phone ui when you enable the “as-feature-event” on the phone, and you activate a dnd, cfwd, and/or acd key, pressing the key performs as follows: • if the key is configured for an account on the phone, the server applies dnd, cfwd or acd to...

  • Page 639

    6-18 41-001343-01 rev 02, release 3.2.2 acd screen for 8 and 11-line lcd phones acd screen for 6739i phone logged out acd - log in cancel - logged in acd - log out - unavailable cancel - unavailable acd - log out - available cancel - 12 : 45pm mon jan 1 login cancel please login l1 john smith 401 ac...

  • Page 640

    41-001343-01 rev 02, release 3.2.2 6-19 configuring as-feature-event subscription using the configuration files if the phone-side features of the dnd, cfwd, and acd keys are enabled, the phone uses the existing parameter values for these keys. If the server-side features are enabled, the phone saves...

  • Page 641

    6-20 41-001343-01 rev 02, release 3.2.2 configuring as-feature-event subscription using the aastra web ui use the following procedure to enable/disable the server-side “as-feature-event” on the ip phone using the aastra web ui. Aastra web ui 1 click on advanced settings->linen->advanced sip settings...

  • Page 642

    41-001343-01 rev 02, release 3.2.2 6-21 4 click on advanced settings->global sip->advanced sip settings. 5 in the “advanced sip settings” section, in the “as-feature-event subscription period” field, enter the amount of time, in seconds, that the phone waits after sending a subscribe, to receive a n...

  • Page 643

    6-22 41-001343-01 rev 02, release 3.2.2 blacklist duration the blacklist duration feature helps to reduce unnecessary delays during proxy/registrar server failures, caused by the ip phone repeatedly sending sip messages to a failed server. If you enable this feature, then whenever the ip phone sends...

  • Page 644

    41-001343-01 rev 02, release 3.2.2 6-23 configuring a server blacklist using the aastra web ui you use the following procedure to configure blacklist duration using the aastra web ui. Aastra web ui 1 click on advanced settings->global sip->advanced sip settings 2 in the “blacklist duration” field, s...

  • Page 645

    6-24 41-001343-01 rev 02, release 3.2.2 whitelist proxy to protect your ip phone network, you can configure a “whitelist proxy” feature that screens incoming call requests received by the ip phones. When this feature is enabled, an ip phone accepts call requests from a trusted proxy server only. The...

  • Page 646

    41-001343-01 rev 02, release 3.2.2 6-25 configuring whitelist proxy using the aastra web ui use the following procedure to configure the whitelist proxy feature using the aastra web ui. Aastra web ui 1 click on advanced settings->global sip->advanced sip settings 2 the "whitelist proxy" field is dis...

  • Page 647

    6-26 41-001343-01 rev 02, release 3.2.2 transport layer security (tls) the ip phones support a transport protocol called transport layer security (tls) and persistent tls. Tls is a protocol that ensures communication privacy between the sip phones and the internet. Tls ensures that no third party ma...

  • Page 648

    41-001343-01 rev 02, release 3.2.2 6-27 • the phone will retry the connection automatically when a persistent tls connection is down. • when a persistent tls connection is re-established (primary is up or primary is down and backup is up), refresh registration of the accounts associated with the con...

  • Page 649

    6-28 41-001343-01 rev 02, release 3.2.2 • sips trusted certificates configuring tls using the aastra web ui to configure tls using the aastra web ui, you must enable tls or persistent tls first. Then you must define the tls certificate file names that you want the phone to use. Use the following pro...

  • Page 650

    41-001343-01 rev 02, release 3.2.2 6-29 4 click on advanced settings->tls support. 5 enter the certificate file names and the private key file name in the appropriate fields. The root and intermediate certificate files contain one root certificate and zero or more intermediate certificates which mus...

  • Page 651

    6-30 41-001343-01 rev 02, release 3.2.2 802.1x support the ip phones support the ieee 802.1x protocol. The 802.1x protocol is a standard for passing extensible authentication protocol (eap) over a wired or wireless local area network (lan). The 802.1x protocol on the ip phone facilitates media-level...

  • Page 652

    41-001343-01 rev 02, release 3.2.2 6-31 • switch supplicant mode - the switch supports the following 2 modes: — single supplicant - this mode enables the port once any machine connected to this port is authenticated. For security reasons, the ip phone has the option to disable the pass-through port....

  • Page 653

    6-32 41-001343-01 rev 02, release 3.2.2 ) configuring the 802.1x protocol using the ip phone ui use the following procedure to configure the 802.1x protocol on your phone using the ip phone ui. Configuration files for the specific parameters you can set in the configuration files for setting 802.1x ...

  • Page 654

    41-001343-01 rev 02, release 3.2.2 6-33 4 select 802.1x settings. 5 select 802.1x mode. 6 select eap-md5 to configure the phone to use md5 authentication; or select eap-tls to configure the phone to use tls authentication. Note: the 802.1x protocol is disabled by default. If you select eap-tls authe...

  • Page 655

    6-34 41-001343-01 rev 02, release 3.2.2 9 select identity. 10 enter the identity or username used for authenticating the phone. 11 use the keys as applicable while entering the username; then press done (8 and 11-line lcd phones). Or press set (3-line lcd phones). 12 enter the password used for auth...

  • Page 656

    41-001343-01 rev 02, release 3.2.2 6-35 for the 6739i 13 use the keys as applicable while entering the password; then press done (8 and 11-line lcd phones). Or press set (3-line lcd phones. 14 press the key to save your settings and exit from the ip phone ui. Aastra ip phone ui step action 1 press t...

  • Page 657

    6-36 41-001343-01 rev 02, release 3.2.2 configuring the 802.1x protocol using the aastra web ui use the following procedure to configure the 802.1x protocol on your phone using the aastra web ui. Aastra web ui 1 click on advanced settings->802.1x support. To configure eap-md5: 2 in the “eap type” fi...

  • Page 658

    41-001343-01 rev 02, release 3.2.2 6-37 1 in the “eap type” field, select eap-tls. Valid values are: disabled (default), eap-md5, and eap-tls. 2 in the “identity” field, enter an identity for the ip phone for which you are configuring 802.1x. For example, phone1. 3 in the “root and intermediate cert...

  • Page 659

    6-38 41-001343-01 rev 02, release 3.2.2 symmetric udp signaling by default, the ip phones use symmetric udp signaling for outgoing udp sip messages. When symmetric udp is enabled, the ip phone generates and listens for udp messages using port 5060. You can manually disable symmetric udp signaling us...

  • Page 660

    41-001343-01 rev 02, release 3.2.2 6-39 removing useragent and server sip headers currently, the phone always configures the sip useragent/server headers to contain: aastra / you can suppress the addition of these headers by using the following parameter in the configuration files: • sip user-agent ...

  • Page 661

    6-40 41-001343-01 rev 02, release 3.2.2 gruu and sip.Instance support globally routable user-agent uris (gruus) provide a way for anyone on the internet to route a call to a specific instance of a user-agent. The ip phones provide gruu support using draft-ietf-sip-gruu-15. A sip.Instance is added to...

  • Page 662

    41-001343-01 rev 02, release 3.2.2 6-41 multi-stage digit collection (billing codes) support (for sylantro servers) the ip phones support multi-stage digit collection (billing codes) for sylantro servers. Sylantro server features, like mandatory and optional billing codes, requires that the applicat...

  • Page 663

    6-42 41-001343-01 rev 02, release 3.2.2 to use this format with the default dial plan terminator (#), the # sign required by sylantro as a delimiter should be represented as an escaped character by using the sequence %23. The speed dial format for an external number that includes a mandatory billing...

  • Page 664

    41-001343-01 rev 02, release 3.2.2 6-43 configurable dns queries the domain name system (dns) is the way that internet domain names are located and translated into internet protocol addresses. A domain name is a meaningful and easy-to remember identifier for an internet address. The lists of domain ...

  • Page 665

    6-44 41-001343-01 rev 02, release 3.2.2 1 srv & a the phone issues requests for “srv” (service location record) records from the dns server to get the port number. Most often, the ip address is included in the response from the dns server to avoid extra queries. If there is no ip address returned in...

  • Page 666

    41-001343-01 rev 02, release 3.2.2 6-45 configuring the dns query method you can configure the dns query method for the phone to use for performing dns lookups using the following parameter in the configuration files: • sip dns query type configuration files for the specific parameter you can set in...

  • Page 667

    6-46 41-001343-01 rev 02, release 3.2.2 ignore out of sequence errors an administrator can configure the phone via the “sip accept out of order requests” parameter to ignore cseq number errors on all sip dialogs on the phone. When this parameter is enabled, the phone no longer verifies that the sequ...

  • Page 668

    41-001343-01 rev 02, release 3.2.2 6-47 “early-only” parameter in replaces header rfc3891 the phones support the “early-only” parameter in the “replaces” header according to rfc3891. When the phone receives a replaces header with the early-only parameter, it replaces the existing dialog if the call ...

  • Page 669

    6-48 41-001343-01 rev 02, release 3.2.2 reason header field in sip message the ip phones support the receiving of the reason header field in a sip cancel message, as described in rfc3326. This allows a call that is answered from somewhere else to still display in the callers list. Also, the missed c...

  • Page 670

    41-001343-01 rev 02, release 3.2.2 6-49 configurable sip p-asserted identity (pai) the ip phones support a private extension to sip for asserted identity within trusted networks (as defined in rfc 3325). This feature allows a network of trusted sip servers to assert the identity of authenticated use...

  • Page 671

    6-50 41-001343-01 rev 02, release 3.2.2 configurable compact sip header the phones provide a feature that allows an administrator to shorten the length of a sip packet by using the compact form. This feature is in accordance with compact sip headers defined in rfc 3261. For example, the following si...

  • Page 672

    41-001343-01 rev 02, release 3.2.2 6-51 reject inv or bye when unsupported value in require header the ip phones support the following parameter: • sip enforce require hdr this parameter allows you to enable (1) or disable (0) the rejection of an inv or bye with a “420 bad extension” if the inv or b...

  • Page 673

    6-52 41-001343-01 rev 02, release 3.2.2 xml uri for key press simulation the phones provide a feature that allow an xml developer or administrator to define xml key uris that can send key press events to the phone, just as if the physical hard key, softkey, or programmable key were pressed on the ph...

  • Page 674

    41-001343-01 rev 02, release 3.2.2 6-53 feature keys key:xfer transfer key key:conf conference key key:services services key key:intercom intercom key key:headset headset key note: for headset uri key, the behavior will be as if the "speaker/headset" key is pressed; and does not switch to headset fo...

  • Page 675

    6-54 41-001343-01 rev 02, release 3.2.2 examples there are two ways to format the xml key uri: for xml post messages example: for xml key scripts example: key: line1 keypad1 key: line1.

  • Page 676

    41-001343-01 rev 02, release 3.2.2 6-55 domain name server (dns) pre-caching support the ip phones now support the use of a local dns host file to resolve dns queries, and supports pre-provisioning of dns srv records. This feature allows administrators to configure the phone to download a text file ...

  • Page 677

    6-56 41-001343-01 rev 02, release 3.2.2 configuring dns “service (srv) records” pre-caching in addition to using a host file to resolve host names to ip addresses, an administrator can also configure dns “srv records” (service records) for geographic redundancy and failover between application serve...

  • Page 678

    41-001343-01 rev 02, release 3.2.2 6-57 • you can configure up to 4 dns srv records, with each server having a priority which tells the phone which server to use, and a host name or target. The ip phone will use the dns srv record with the lowest-numbered priority value first, and will only failover...

  • Page 679

    6-58 41-001343-01 rev 02, release 3.2.2 if all three servers with priority 10 are unavailable, the next highest priority record is selected, in this case backupbox. This could be a server in another physical location. The server entries in the aastra.Cfg file can use dns hostnames or can use ip addr...

  • Page 680

    41-001343-01 rev 02, release 3.2.2 6-59 5 enter the parameter, “sip dnx srvx port, where “x” is a value from 1 to 4. Enter a value for the port number on the target host. Valid values are 0 to 65535. Default is 0. For example: sip dns srv1 port: 5060 6 enter the parameter, “sip dnx srvx target, wher...

  • Page 682: Chapter 7

    41-001343-01 rev 02, release 3.2.2 7-1 chapter 7 encrypted files on the ip phone about this chapter introduction this chapter provides information about encryption on the ip phones and provides methods an administrator can use to store encrypted files to a server. Topics this chapter covers the foll...

  • Page 683

    7-2 41-001343-01 rev 02, release 3.2.2 encrypted files on the ip phone an encryption feature for the ip phone allows service providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i.E., user accounts, login p...

  • Page 684

    41-001343-01 rev 02, release 3.2.2 7-3 the security feature described above prevents unauthorized parties from reading or writing the contents of the .Tuz file. It also provides the following: • prevents users from using the .Tuz file that does not match the user’s phone mac address. • renders the ....

  • Page 685

    7-4 41-001343-01 rev 02, release 3.2.2 examples the following examples illustrate the use of the anacrypt.Exe file. Example 1 generating a security.Tuz file with password 1234abcd for firmware version 2.2.0 and up: c:\>anacrypt -i -p 1234abcd for any firmware version: c:\>anacrypt -i -p 1234abcd -v1...

  • Page 686

    41-001343-01 rev 02, release 3.2.2 7-5 vendor configuration file encryption some vendors can have specific methods to encrypt files on their configuration servers. For each phone, the configuration server can generate a random hex string (encryption key) that is used to encrypt the phone’s mac-speci...

  • Page 688: Chapter 8

    41-001343-01 rev 02, release 3.2.2 8-1 chapter 8 upgrading the firmware about this chapter introduction this chapter provides information about upgrading the ip phone firmware. Topics this chapter covers the following topics: topic page upgrading the firmware page 8-2 using the “firmware update” pag...

  • Page 689: Upgrading The Firmware

    8-2 41-001343-01 rev 02, release 3.2.2 upgrading the firmware the ip phones support the protocols, tftp, ftp, http or https to download configuration files and upgrade firmware to the phones from a configuration server. The configuration server should be ready and able to accept connections. For inf...

  • Page 690

    41-001343-01 rev 02, release 3.2.2 8-3 use the following procedure to manually update the firmware on your phone from the specified configuration server. Aastra web ui step action 1 click on advanced settings->firmware update. 2 in the “file name” field, enter the firmware file name (.St) that you w...

  • Page 691

    8-4 41-001343-01 rev 02, release 3.2.2 3 in the “download protocol” field, select the protocol from the list to use for downloading the new firmware. Valid values are: • tftp • ftp • http • https 4 in the “server” field, enter the ip address in dotted decimal format, of the tftp configuration server...

  • Page 692

    41-001343-01 rev 02, release 3.2.2 8-5 using the restart feature restarting the phone forces the phone to check for both firmware and configuration files stored on the configuration server. Restarting the phone using the ip phone ui warning: do not reset or turn off the phone until the download is c...

  • Page 693

    8-6 41-001343-01 rev 02, release 3.2.2 restarting the phone using the aastra web ui aastra web ui 1 click on operation->reset->phone. 2 click to restart the phone..

  • Page 694

    41-001343-01 rev 02, release 3.2.2 8-7 using the auto-resync feature the auto-resync feature on the ip phones allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the files on the server have changed. This feature works with tft...

  • Page 695

    8-8 41-001343-01 rev 02, release 3.2.2 . Notes: 1. If a user is accessing the aastra web ui, they are not informed of an auto-reboot. 2. Any changes made using the aastra web ui or the ip phone ui are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However...

  • Page 696

    41-001343-01 rev 02, release 3.2.2 8-9 enabling auto-resync using the aastra web ui use the following procedure to enable auto-resync for the phones in your network. Aastra web ui step action 1 click on advanced settings->configuration server->auto-resync. 2 in the “mode” field, select the auto-resy...

  • Page 697

    8-10 41-001343-01 rev 02, release 3.2.2 3 in the “time (24-hour)” field, select the time that you want the update to take place. Valid values are 00:00 to 23:30 (in 30 minute increments). Notes: 1. The resync time is based on the local time of the ip phone. 2. The value of 00:00 is 12:00 a.M. 3. Whe...

  • Page 698: Chapter 9

    41-001343-01 rev 02, release 3.2.2 9-1 chapter 9 troubleshooting about this chapter introduction this chapter describes tasks that a system administrator can perform on the ip phones for troubleshooting purposes. It also includes answers to questions you may have while using the ip phones. Topics th...

  • Page 699: Troubleshooting

    9-2 41-001343-01 rev 02, release 3.2.2 troubleshooting this section describes tasks that a system administrator can perform on the ip phones for troubleshooting purposes. Using the aastra web ui, a system administrator can: • assign an ip address and ip port in which to save log files • filter the l...

  • Page 700

    41-001343-01 rev 02, release 3.2.2 9-3 module/debug level settings the aastra ip phones provide blog module support that allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the ip phones, is a an online debugging tool that can be frequently updated and intended ...

  • Page 701

    9-4 41-001343-01 rev 02, release 3.2.2 setting values for the module/debug levels there are 6 debug levels for the modules. Each debug level has a value you can use to turn individual levels on and off. The following table identifies these debug levels and their values. The value of “1” (fatal error...

  • Page 702

    41-001343-01 rev 02, release 3.2.2 9-5 example 3 log module rtpt: 0 log module ind: 65535 in the above example, all debug levels are off for the real time transport module. All debug levels are on for the indicator module. You can set the module/debug levels using the configuration files or the aast...

  • Page 703

    9-6 41-001343-01 rev 02, release 3.2.2 . Performing troubleshooting tasks use the following procedures to perform troubleshooting on the ip phone via the configuration files or the aastra web ui. Configuration files for specific parameters you can set in the configuration files, see appendix a , the...

  • Page 704

    41-001343-01 rev 02, release 3.2.2 9-7 aastra web ui step action 1 click on advanced settings->troubleshooting. To set log settings: 2 in the "log ip" field, enter the ip address of where you want log files to be stored. 3 in the "log port" field, enter the port number associated with the ip address...

  • Page 705

    9-8 41-001343-01 rev 02, release 3.2.2 reference for information that describes solutions to most common problems using the ip phones, see the next section, “troubleshooting solutions” on page 9-19. 8 enter a debug level value in the “debug level” field for a module. Valid values are: the value of “...

  • Page 706

    41-001343-01 rev 02, release 3.2.2 9-9 watchdog task feature the ip phones include a troubleshooting feature called the “watchdog” task that monitors the status of the phones and provides the ability to get stack traces from the last time the phone failed. When the phone detects a failure (i.E., a c...

  • Page 707

    9-10 41-001343-01 rev 02, release 3.2.2 use the following procedure to enable/disable the watchdog task for the ip phones using the aastra web ui. You can also view the “crash log” generated by the watchdog task using the aastra web ui. Aastra web ui 1 click on advanced settings->troubleshooting. En...

  • Page 708

    41-001343-01 rev 02, release 3.2.2 9-11 error messages display an administrator can view generated error messages that may have occurred during startup or reboot of the ip phones. The ip phone ui has a selection on the phone status page called, “error messages” at the location, options->phone status...

  • Page 709

    9-12 41-001343-01 rev 02, release 3.2.2 viewing the error messages using the ip phone ui use the following procedure to view the error messages, if any, that generated during startup. Ip phone ui 1 press the options key on the phone to enter the options list. 2 select phone status. 3 select error me...

  • Page 710

    41-001343-01 rev 02, release 3.2.2 9-13 4 if error messages display, use the up and down navigation keys to view the messages. If no error message exist, the message, “no error messages” displays on the screen. 5 when done viewing, press done or exit to exit the error messages screen. Ip phone ui er...

  • Page 711

    9-14 41-001343-01 rev 02, release 3.2.2 viewing the error messages using the aastra web ui use the following procedure to view the error messages, if any, that generated during startup. Aastra web ui 1 click on advanced settings->troubleshooting->error messages. 2 scroll down to the “error messages”...

  • Page 712

    41-001343-01 rev 02, release 3.2.2 9-15 configuration and crash file retreival in addition to using the troubleshooting page in the aastra web ui, an administrator can also use three new configuration parameters in the configuration files to enable/disable the uploading of support information to a p...

  • Page 713

    9-16 41-001343-01 rev 02, release 3.2.2 the following table identifies the methods you can use to retrieve support information from the phone to the pre-defined server when the above configuration parameters are enabled. When this feature is enabled, the phone sends the following support information...

  • Page 714

    41-001343-01 rev 02, release 3.2.2 9-17 generating and sending support information from the ip phone ui use the following procedure to generate and send support information files to the server. Ip phone ui step action for 5-line phones: 1 press on the phone to enter the options list. 2 select phone ...

  • Page 715

    9-18 41-001343-01 rev 02, release 3.2.2 generating and sending support information from the aastra web ui use the following procedure to generate and send support information files to the server. Limitations • if sending the support information files to a folder on the server, then writing privilege...

  • Page 716: Troubleshooting Solutions

    41-001343-01 rev 02, release 3.2.2 9-19 troubleshooting solutions description this section describes solutions to some most common problems that can occur while using the ip phones. Why does my phone display “application missing”? If you have experienced networking issues while the phone was downloa...

  • Page 717

    9-20 41-001343-01 rev 02, release 3.2.2 why does my phone display the “no service” message? The phone displays the “no service” message if the sip settings have not been set up correctly. The registrar server could be set to 0.0.0.0. A global value of 0.0.0.0 disables registration. However, the phon...

  • Page 718

    41-001343-01 rev 02, release 3.2.2 9-21 why is my phone not receiving the tftp ip address from the dhcp server? For dhcp to automatically populate the ip address or qualified domain name for the tftp server, your dhcp server must support option 66. Option 66 is responsible for forwarding the tftp se...

  • Page 719

    9-22 41-001343-01 rev 02, release 3.2.2 how do i restart the ip phone? Ip phone ui step action 1 press on the phone to enter the options list. 2 select restart phone. 3 for 3-line lcd displays:: press # to confirm. Note: to cancel the restart, press the 3 key. For 8 and 11-line lcd displays:: press ...

  • Page 720

    41-001343-01 rev 02, release 3.2.2 9-23 how do i set the ip phone to factory default? Ip phone ui step action 1 press on the phone to enter the options list. 2 selectadministrator menuand enter your administrator password (default is 22222). 3 select factory default. 4 for 3-line lcd displays:: the ...

  • Page 721

    9-24 41-001343-01 rev 02, release 3.2.2 how do i erase the phone’s local configuration? Ip phone ui step action 1 press on the phone to enter the options list. 2 selectadministrator menuand enter your administrator password (default is 22222). 3 select erase local config. 4 for 3-line lcd displays::...

  • Page 722

    41-001343-01 rev 02, release 3.2.2 9-25 how to reset a user’s password? Ip phone ui 1 press on the phone to enter the options list. 2 select user password. 3 enter the current user password. 4 press enter. 5 enter the new user password. Note: the ip phones support numeric characters only in password...

  • Page 723

    9-26 41-001343-01 rev 02, release 3.2.2 aastra web ui step action 1 click on operation->user password. 2 in the "current password" field, enter the current user password. 3 in the "new password" field, enter the new user password. 4 in the "confirm password" field, enter the new user password again....

  • Page 724

    41-001343-01 rev 02, release 3.2.2 9-27 how do i lock and unlock the phone? For 6739i: ip phone ui step action lock the phone: 1 press on the phone to enter the options list. 2 select phone lock. The prompt, “lock the phone?” displays. 3 press lock to lock the phone. Unlock the phone: 1 press on the...

  • Page 725

    9-28 41-001343-01 rev 02, release 3.2.2 aastra web ui 1 click on operation->phone lock. Lock the phone: 2 in the “lock the phone?” field, click . The phone locks dynamically and displays the following message: “phone is locked”. Unlock the phone: 3 click on operation->phone lock. 4 in the “unlock th...

  • Page 726: Appendix A

    41-001343-01 rev 02, release 3.2.2 a-1 appendix a configuration parameters about this appendix introduction this appendix describes the parameters you can set in the configuration files for the ip phones. The configuration files include aastra.Cfg, .Cfg, and . Topics this appendix covers the followi...

  • Page 727

    A-2 41-001343-01 rev 02, release 3.2.2 https client and server settings page a-37 https server certificate validation settings page a-38 virtual local area network (vlan) settings page a-41 rtcp summary reports page a-44 type of service (tos)/dscp settings page a-47 time and date settings page a-48 ...

  • Page 728

    41-001343-01 rev 02, release 3.2.2 a-3 call forward settings page a-136 call forward key mode settings page a-137 lldp-med and elin settings page a-138 missed calls indicator settings page a-140 xml settings page a-141 action uri settings page a-144 xml sip notify settings page a-148 polling action ...

  • Page 729

    A-4 41-001343-01 rev 02, release 3.2.2 softkey/programmable key/feature key/expansion module key parameters page a-199 softkey settings for 8 and 11-line lcd phones page a-201 programmable key settings for 9143i, 6730i, 6731i, 6735i, 6753i, and 6755i page a-208 top softkey settings for 6757i and 675...

  • Page 730

    41-001343-01 rev 02, release 3.2.2 a-5 log settings page a-252 watchdog settings page a-254 crash file retrieval page a-255 topic page.

  • Page 731

    A-6 41-001343-01 rev 02, release 3.2.2 setting parameters in configuration files you can set specific configuration parameters in the configuration files for configuring you ip phone. The aastra.Cfg, .Cfg, and .Cfg files are stored on the server. The aastra.Cfg file stores global ip phone configurat...

  • Page 732

    41-001343-01 rev 02, release 3.2.2 a-7 operational, basic, and advanced parameters the following sections provide the configuration parameters you can configure on the ip phone. Each parameter table includes the name of the parameter, a description, the format, default value, range, and example. The...

  • Page 733

    A-8 41-001343-01 rev 02, release 3.2.2 network settings format boolean default value 0 (full options menu) range 0 (full options menu) 1 (simplified options menu) example options simple menu: 1 parameter – dhcp dhcp (in web ui) ip phone ui options->administrator menu-> network settings aastra web ui...

  • Page 734

    41-001343-01 rev 02, release 3.2.2 a-9 parameter – subnet mask subnet mask (in web ui) ip phone ui options->administrator menu-> network settings aastra web ui advanced settings->network-> basic network settings configuration files aastra.Cfg, .Cfg, .Cfg description subnet mask defines the ip addres...

  • Page 735

    A-10 41-001343-01 rev 02, release 3.2.2 parameter – dns1 primary dns (in web ui) ip phone ui options->administrator menu-> network settings aastra web ui advanced settings->network-> basic network settings configuration files aastra.Cfg, .Cfg, .Cfg description primary domain name server ip address. ...

  • Page 736

    41-001343-01 rev 02, release 3.2.2 a-11 parameter – ethernet port 0 lan port (in web ui) ip phone ui options->administrator menu-> network settings aastra web ui advanced settings->network-> basic network settings configuration files aastra.Cfg, .Cfg, .Cfg description the send (tx) and receive (rx) ...

  • Page 737

    A-12 41-001343-01 rev 02, release 3.2.2 parameter – pc port passthru enabled ip phone ui options->administrator menu-> network settings->ethernet link aastra web ui advanced settings->network-> basic network settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the pc p...

  • Page 738

    41-001343-01 rev 02, release 3.2.2 a-13 dhcp option settings option 12 option 77 parameter– hostname hostname (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg ip phone ui options->administrator menu-> network settings->hostname aastra web ui advanced settings->network-> basic network settings ...

  • Page 739

    A-14 41-001343-01 rev 02, release 3.2.2 options 159 and 160 - dhcp option override parameter– dhcp config option override dhcp download options (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg ip phone ui options->administrator menu-> network settings->dhcp settings-> download options aastra w...

  • Page 740

    41-001343-01 rev 02, release 3.2.2 a-15 password settings parameter – admin password configuration files aastra.Cfg, .Cfg, .Cfg description allows you to set a new administrator password for the ip phone. Note: the ip phones support numeric characters only in passwords. If you enter a password with ...

  • Page 741

    A-16 41-001343-01 rev 02, release 3.2.2 emergency dial plan settings parameter – emergency dial plan configuration files aastra.Cfg, .Cfg, .Cfg aastra web ui operation->phone lock description allows you to specify an emergency number to use on your ip phone so a caller can contact emergency services...

  • Page 742

    41-001343-01 rev 02, release 3.2.2 a-17 user dial plan setting parameter – sip user parameter dial plan configuration files aastra.Cfg, .Cfg, .Cfg description the dial plan that the network uses to distinguish the phone’s username that looks like a pstn number, from the real pstn number. Note: you c...

  • Page 743

    A-18 41-001343-01 rev 02, release 3.2.2 aastra web ui settings parameter – options password enabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables password protection of the options key on the ip phone. If enabled, upon pressing the options key, a user has to enter a pass...

  • Page 744

    41-001343-01 rev 02, release 3.2.2 a-19 configuration server settings parameter – download protocol download protoco l (in web ui) ip phone ui options->administrator menu-> network settings aastra web ui advanced settings->configuration server configuration files aastra.Cfg, .Cfg, .Cfg description p...

  • Page 745

    A-20 41-001343-01 rev 02, release 3.2.2 parameter – tftp path aastra web ui advanced settings-> configuration server->settings ip phone ui options->administrator menu-> configuration server->tftp settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the path name for which the co...

  • Page 746

    41-001343-01 rev 02, release 3.2.2 a-21 parameter – alternate tftp path aastra web ui advanced settings-> configuration server->settings ip phone ui options->administrator menu-> configuration server->tftp settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies a path name for whic...

  • Page 747

    A-22 41-001343-01 rev 02, release 3.2.2 parameter – ftp server ftp server (in web ui) ip phone ui options->administrator menu-> network settings->ftp server aastra web ui advanced settings->configuration server configuration files aastra.Cfg, .Cfg, .Cfg description the ftp server’s ip address or net...

  • Page 748

    41-001343-01 rev 02, release 3.2.2 a-23 parameter – ftp username ftp user name (in web ui) ip phone ui options->administrator menu-> network settings->ftp server aastra web ui advanced settings->configuration server configuration files aastra.Cfg, .Cfg, .Cfg description the username to enter for acc...

  • Page 749

    A-24 41-001343-01 rev 02, release 3.2.2 parameter – http server http server (in web ui) ip phone ui options->administrator menu-> network settings->http server aastra web ui advanced settings->configuration server configuration files aastra.Cfg, .Cfg, .Cfg description the http server’s ip address. T...

  • Page 750

    41-001343-01 rev 02, release 3.2.2 a-25 parameter – http port http port (in web ui) ip phone ui: options->administrator menu-> configuration server->http settings aastra web ui: advanced settings->configuration server-> settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the ht...

  • Page 751

    A-26 41-001343-01 rev 02, release 3.2.2 parameter – https path https path (in web ui) ip phone ui options->administrator menu-> network settings->https-> https client->download path aastra web ui advanced settings->configuration server configuration files aastra.Cfg, .Cfg, .Cfg description the https...

  • Page 752

    41-001343-01 rev 02, release 3.2.2 a-27 parameter – auto resync mode mode (in web ui) aastra web ui advanced settings->configuration server-> auto-resync configuration files aastra.Cfg, .Cfg, .Cfg description determines whether the configuration server automatically updates the configuration files o...

  • Page 753

    A-28 41-001343-01 rev 02, release 3.2.2 parameter – auto resync time time (24-hour) (in web ui) aastra web ui advanced settings->configuration server-> auto-resync configuration files aastra.Cfg, .Cfg, .Cfg description sets the time of day in a 24-hour period for the ip phone to be automatically upd...

  • Page 754

    41-001343-01 rev 02, release 3.2.2 a-29 parameter– auto resync days days (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg aastra web ui advanced settings->configuration server-> auto-resync description specifies the amount of days that the phone waits between checksync operations. Note: a valu...

  • Page 755

    A-30 41-001343-01 rev 02, release 3.2.2 multiple configuration server settings additional information the directory files, language packs, tls certificate files, 802.1x certificate files, and https files can also be downloaded to the phone from a server other than the configuration server. For each ...

  • Page 756

    41-001343-01 rev 02, release 3.2.2 a-31 network address translation (nat) settings parameter – sip nat ip nat ip (in web ui) ip phone ui options->administrator menu->sip settings aastra web ui advanced settings->network configuration files aastra.Cfg, .Cfg, .Cfg description ip address of the network...

  • Page 757

    A-32 41-001343-01 rev 02, release 3.2.2 rport setting parameter – sip nat rtp port nat rtp port (in phone ui and web ui) ip phone ui options->administrator menu-> sip settings->rtp port base aastra web ui advanced settings->network-> advanced network settings configuration files aastra.Cfg, .Cfg, .C...

  • Page 758

    41-001343-01 rev 02, release 3.2.2 a-33 local sip udp/tcp port setting local sip tls port parameter – sip local port aastra web ui: advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the local source port (udp/tcp) from which the ph...

  • Page 759

    A-34 41-001343-01 rev 02, release 3.2.2 sip stun parameters parameter – sip stun ip aastra web ui: advanced settings->network-> advanced network settings configuration files aastra.Cfg, .Cfg, .Cfg description ip address and/or qualified domain name of the stun server (also know as simple traversal o...

  • Page 760

    41-001343-01 rev 02, release 3.2.2 a-35 sip turn parameters parameter – sip turn ip aastra web ui: advanced settings->network-> advanced network settings configuration files aastra.Cfg, .Cfg, .Cfg description ip address and/or qualified domain name of the turn server (also known as traversal using r...

  • Page 761

    A-36 41-001343-01 rev 02, release 3.2.2 sip keep alive support parameter – sip turn user aastra web ui: advanced settings->network-> advanced network settings configuration files aastra.Cfg, .Cfg, .Cfg description username that a user must enter when accessing an account on the turn server. Note: th...

  • Page 762

    41-001343-01 rev 02, release 3.2.2 a-37 https client and server settings parameter – https client method https client method (in web ui) ip phone ui options->administrator menu-> network settings->https->https client aastra web ui advanced settings->network-> advanced network settings configuration ...

  • Page 763

    A-38 41-001343-01 rev 02, release 3.2.2 https server certificate validation settings parameter – https block http post xml https server - block xml http posts (in web ui) ip phone ui options->administrator menu-> network settings->https-> https server->xml aastra web ui advanced settings->network-> ...

  • Page 764

    41-001343-01 rev 02, release 3.2.2 a-39 parameter– https validate expires check certificate expiration (in web ui) configuration files aastra.Cfg, .Cfg, .Cfgip phone ui options->administrator menu-> configuration server->https settings-> cert validation->check expires aastra web ui advanced settings...

  • Page 765

    A-40 41-001343-01 rev 02, release 3.2.2 parameter– https user certificates trusted certificates filename (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg aastra web ui advanced settings->network->https settings description specifies a file name for a .Pem file located on the configuration serv...

  • Page 766

    41-001343-01 rev 02, release 3.2.2 a-41 virtual local area network (vlan) settings global parameters lan port (ethernet port 0) parameters parameter – tagging enabled vlan enable (in web ui) ip phone ui options->administrator menu-> network settings->vlan->vlan enable aastra web ui advanced settings...

  • Page 767

    A-42 41-001343-01 rev 02, release 3.2.2 the following table identifies the default dscp-to-priority mapping structure. Parameter – tos priority map sip priority rtp priority rtcp priority (for lan port in web ui) ip phone ui options->administrator menu-> network settings->vlan->phone-> priority->sip...

  • Page 768

    41-001343-01 rev 02, release 3.2.2 a-43 pc port (ethernet port 1) parameters parameter – vlan id port 1 vlan id (for pc port in web ui) ip phone ui options->administrator menu-> network settings->vlan-> passthrough->vlan id aastra web ui advanced settings->network->vlan->port 1 configuration files a...

  • Page 769

    A-44 41-001343-01 rev 02, release 3.2.2 rtcp summary reports global parameters parameter – sip rtcp summary reports configuration files aastra.Cfg, .Cfg, .Cfg description specifies whether or not to send of rtcp summary reports. Note: you must restart the phone after setting a value for this paramet...

  • Page 770

    41-001343-01 rev 02, release 3.2.2 a-45 line parameters parameter – sip linen rtcp summary reports (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description enables/disables the specified line number on the phone for which to send the rtcp summary reports. Note: you mus...

  • Page 771

    A-46 41-001343-01 rev 02, release 3.2.2 parameter – sip linen rtcp summary report collector port (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description per-line parameter specifying the port address of the server receiving the rtcp summary reports. Note: you must res...

  • Page 772

    41-001343-01 rev 02, release 3.2.2 a-47 type of service (tos)/dscp settings parameter – tos sip sip (in web ui) ip phone ui options->administrator menu-> network settings->type of service->sip aastra web ui advanced settings->network-> type of service,dscp configuration files aastra.Cfg, .Cfg, .Cfg ...

  • Page 773

    A-48 41-001343-01 rev 02, release 3.2.2 time and date settings parameter – time format time format (in phone ui) ip phone ui options->time and date->time format configuration files aastra.Cfg, .Cfg, .Cfg description this parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hou...

  • Page 774

    41-001343-01 rev 02, release 3.2.2 a-49 parameter – dst config daylight savings (in phone ui) ip phone ui options->time and date->daylight savings configuration files aastra.Cfg, .Cfg, .Cfg description enables/disables the use of daylight savings time. Format integer default value 3 range 0 - off 1 ...

  • Page 775

    A-50 41-001343-01 rev 02, release 3.2.2 time zone name parameter – time zone name time zone (in phone ui) ip phone ui options->time and date->time zone->others configuration files aastra.Cfg, .Cfg, .Cfg description assigns a time zone name to the time server. The custom option allows you to customiz...

  • Page 776

    41-001343-01 rev 02, release 3.2.2 a-51 time zone name/time zone code table time zone name time zone code ad-andorra ae-dubai ag-antigua ai-anguilla al-tirane an-curacao ar-buenos aires ar-saudi arabia as-pago pago at-vienna au-lord howe au-tasmania au-melbourne au-sydney au-broken hill au-brisbane ...

  • Page 777

    A-52 41-001343-01 rev 02, release 3.2.2 ca-newfoundland ca-atlantic ca-eastern ca-saskatchewan ca-central ca-mountain ca-pacific ca-yukon ch-zurich ck-rarotonga cl-santiago cl-easter cn-china co-bogota cr-costa rica cu-havana cy-nicosia cz-prague nst ast est est cst mst pst pst cet cks cls eas cst c...

  • Page 778

    41-001343-01 rev 02, release 3.2.2 a-53 lc-st lucia li-vaduz lt-vilnius lu-luxembourg lv-riga ast cet eet cet eet mc-monaco md-chisinau mk-skopje mq-martinique ms-montserrat mt-malta mu-mauritius mx-mexico city mx-cancun mx-merida mx-monterrey mx-mazatlan mx-chihuahua mx-hermosillo mx-tijuana cet ee...

  • Page 779

    A-54 41-001343-01 rev 02, release 3.2.2 sa-saudi arabia se-stockholm sg-singapore si-ljubljana sk-bratislava sm-san marino sr-paramaribo sv-el salvador ast cet sgt cet cet cet srt cst tr-istanbul tt-port of spain tw-taipei eet ast cst ua-kiev us-eastern us-central us-mountain us-pacific us-alaska us...

  • Page 780

    41-001343-01 rev 02, release 3.2.2 a-55 time server settings parameter – time server disabled ntp time servers (in web ui) aastra web ui basic settings->preferences-> time and date settings ip phone ui‘ options->preferences-> time and date->time servers configuration files aastra.Cfg, .Cfg, .Cfg des...

  • Page 781

    A-56 41-001343-01 rev 02, release 3.2.2 parameter – time server2 time server 2 (in web ui) aastra web ui basic settings->preferences-> time and date settings ip phone ui‘ options->preferences-> time and date->time servers configuration files aastra.Cfg, .Cfg, .Cfg description the secondary time serv...

  • Page 782

    41-001343-01 rev 02, release 3.2.2 a-57 custom time zone and dst settings note: to use the parameters in this section, the “time zone name” parameter must be set to “custom”. See page a-50 for more information. Parameter – time zone minutes configuration files aastra.Cfg, .Cfg, .Cfg description the ...

  • Page 783

    A-58 41-001343-01 rev 02, release 3.2.2 parameter – dst minutes configuration files aastra.Cfg, .Cfg, .Cfg description the number of minutes to add during daylight saving time. Valid values are a positive integer between 0 to 60. Format integer default value not applicable range 0-60 example dst min...

  • Page 784

    41-001343-01 rev 02, release 3.2.2 a-59 absolute time parameter – dst start month configuration files aastra.Cfg, .Cfg, .Cfg description the month that dst starts. Valid values are 1 to 12 (january to december). Format integer default value not applicable range 1 (january) 2 (february) 3 (march) 4 (...

  • Page 785

    A-60 41-001343-01 rev 02, release 3.2.2 parameter – dst end month configuration files aastra.Cfg, .Cfg, .Cfg description the month that dst ends. Valid values are 1 to 12 (january to december). Format integer default value not applicable range 1 (january) 2 (february) 3 (march) 4 (april) 5 (may) 6 (...

  • Page 786

    41-001343-01 rev 02, release 3.2.2 a-61 parameter – dst end day configuration files aastra.Cfg, .Cfg, .Cfg description the day of the month that dst ends. Valid values are 1 to 31. Format integer default value not applicable range 1-31 example dst end day: 31 parameter – dst start hour configuration...

  • Page 787

    A-62 41-001343-01 rev 02, release 3.2.2 relative time parameter – dst start month configuration files aastra.Cfg, .Cfg, .Cfg description the month that dst starts. Valid values are 1 to 12 (january to december). Format integer default value not applicable range 1 (january) 2 (february) 3 (march) 4 (...

  • Page 788

    41-001343-01 rev 02, release 3.2.2 a-63 parameter – dst start week configuration files aastra.Cfg, .Cfg, .Cfg description the week in the specified month in which dst starts. Valid value is a positive or negative integer from 1 to 5. Format integer default value not applicable range 1 = first full w...

  • Page 789

    A-64 41-001343-01 rev 02, release 3.2.2 parameter – dst start day configuration files aastra.Cfg, .Cfg, .Cfg description the day of the specified week in the specified month that dst starts on. Valid values are an integer from 1 to 7. Format integer default value not applicable range 1 (sunday) 2 (m...

  • Page 790

    41-001343-01 rev 02, release 3.2.2 a-65 backlight mode settings (6735i, 6737i, 6755i, 6757i, 6757i ct) parameter – dst end hour configuration files aastra.Cfg, .Cfg, .Cfg description the hour that dst ends. Valid values are an integer from 0 (midnight) to 23. Format integer default value not applica...

  • Page 791

    A-66 41-001343-01 rev 02, release 3.2.2 brightness level settings (6739i ) parameter – bl on time brightness timer (in phone ui) ip phone ui options->display->brightness timer configuration files aastra.Cfg, .Cfg, .Cfg description allows you to set the amount of time, in seconds, that the backlight ...

  • Page 792

    41-001343-01 rev 02, release 3.2.2 a-67 background image on idle screen (6739i) picture id feature (6739i) parameter– background image configuration files aastra.Cfg, .Cfg, .Cfg description set up background image for idle screen on 6739i phone. Format string (up to 256 characters) default value na ...

  • Page 793

    A-68 41-001343-01 rev 02, release 3.2.2 dhsg settings (6735i, 6737i, 6753i, 6755i, 6757i, 6757i ct) live dialpad settings parameter – dhsg configuration files aastra.Cfg, .Cfg, .Cfg ip phone ui: options->preferences->set audio->dhsg description enables and disables the dhsg headset support on the ph...

  • Page 794

    41-001343-01 rev 02, release 3.2.2 a-69 sip local dial plan settings parameter – sip dial plan local dial plan (in web ui) aastra web ui basic settings->preferences configuration files aastra.Cfg, .Cfg, .Cfg description a dial plan describes the number and pattern of digits that a user dials to reac...

  • Page 795

    A-70 41-001343-01 rev 02, release 3.2.2 parameter – sip dial plan terminator send dial plan terminator (in web ui) aastra web ui basic settings->preferences configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable a dial plan terminator. If you enable the use of this pa...

  • Page 796

    41-001343-01 rev 02, release 3.2.2 a-71 sip outbound support parameter – sip outbound support configuration files aastra.Cfg, .Cfg, .Cfg description enables and disables whether or not the phone uses draft 15 (draft-ietf-sip-outbound-15) support for sip outbound packets. A sip user agent (ua) behind...

  • Page 797

    A-72 41-001343-01 rev 02, release 3.2.2 contact header matching parameter – sip contact matching configuration files aastra.Cfg, .Cfg, .Cfg description specifies the method for which the phone uses to match the contact header in a sip registration packet. Format integer default value 0 range 0 (defa...

  • Page 798

    41-001343-01 rev 02, release 3.2.2 a-73 sip basic, global settings sip global authentication settings parameter – sip screen name screen name (in web ui) ip phone ui options->administrator menu->sip settings aastra web ui advanced settings->global sip-> basic sip settings configuration files aastra....

  • Page 799

    A-74 41-001343-01 rev 02, release 3.2.2 parameter – sip user name phone number (in web ui) ip phone ui options->administrator menu->sip settings aastra web ui advanced settings->global sip-> basic sip settings configuration files aastra.Cfg, .Cfg, .Cfg description used in the name field of the sip u...

  • Page 800

    41-001343-01 rev 02, release 3.2.2 a-75 parameter – sip password password (in web ui) ip phone ui options->administrator menu->sip settings aastra web ui advanced settings->global sip-> basic sip settings configuration files aastra.Cfg, .Cfg, .Cfg description the password that will be used to regist...

  • Page 801

    A-76 41-001343-01 rev 02, release 3.2.2 call waiting settings parameter – call waiting call waiting (in web ui) aastra web ui basic settings->preferences->general configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable call waiting on the ip phone. If you enable call w...

  • Page 802

    41-001343-01 rev 02, release 3.2.2 a-77 parameter – call waiting tone play call waiting tone (in web ui) aastra web ui: basic settings->preferences->general configuration files aastra.Cfg, .Cfg, .Cfg description enable or disables the playing of a call waiting tone when a caller is on an active call...

  • Page 803

    A-78 41-001343-01 rev 02, release 3.2.2 sip global network settings. Parameter – sip proxy ip proxy server (in web ui) ip phone ui options->administrator menu->sip settings aastra web ui advanced settings->global sip-> basic sip settings configuration files aastra.Cfg, .Cfg, .Cfg description the ip ...

  • Page 804

    41-001343-01 rev 02, release 3.2.2 a-79 parameter – sip backup proxy port backup proxy port (in web ui) aastra web ui advanced settings->global sip-> basic sip network settings configuration files aastra.Cfg, .Cfg, .Cfg description the backup proxy’s port number. Format integer default value 0 range...

  • Page 805

    A-80 41-001343-01 rev 02, release 3.2.2 parameter – sip registrar ip registrar server (in web ui) ip phone ui options->administrator menu->sip settings aastra web ui advanced settings->global sip-> basic sip settings configuration files aastra.Cfg, .Cfg, .Cfg description the address of the registrar...

  • Page 806

    41-001343-01 rev 02, release 3.2.2 a-81 parameter – sip backup registrar ip backup registrar server (in web ui) aastra web ui advanced settings->global sip-> basic sip network settings configuration files aastra.Cfg, .Cfg, .Cfg description the address of the backup registrar (typically, the backup s...

  • Page 807

    A-82 41-001343-01 rev 02, release 3.2.2 backup outbound proxy (global settings) parameter – sip backup outbound proxy aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description the ip address or domain name of the backup outbound sip pr...

  • Page 808

    41-001343-01 rev 02, release 3.2.2 a-83 sip basic, per-line settings the following parameters are sip per-line settings. The value of "n" is 1 - 9 or 1-6 depending on your model phone. Sip per-line authentication settings parameter – sip linen screen name screen name (in web ui) aastra web ui advanc...

  • Page 809

    A-84 41-001343-01 rev 02, release 3.2.2 parameter – sip linen user name phone number (in web ui) aastra web ui advanced settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description used in the name field of the sip uri for the ip phone and for registering the ip phone at the regist...

  • Page 810

    41-001343-01 rev 02, release 3.2.2 a-85 parameter – sip linen auth name authentication name (in web ui) aastra web ui advanced settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description used in the username field of the authorization header field of the sip register request. Form...

  • Page 811

    A-86 41-001343-01 rev 02, release 3.2.2 parameter – sip linen bla number bla number (in web ui) aastra web ui advanced settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description allows you to assign a phone number that is shared on specific lines on the ip phone. For sylantro ser...

  • Page 812

    41-001343-01 rev 02, release 3.2.2 a-87 parameter – sip linen mode line mode (in web ui) aastra web ui advanced settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description allows you to configure the mode of the line. Applicable values are: • generic - normal line • broadsoft sca ...

  • Page 813

    A-88 41-001343-01 rev 02, release 3.2.2 sip per-line call waiting setting parameter – sip linen call waiting call waiting (in web ui) aastra web ui basic sip authentication settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable call waiting on ...

  • Page 814

    41-001343-01 rev 02, release 3.2.2 a-89 sip per-line network settings. Parameter – sip linen proxy ip proxy server (in web ui) aastra web ui advanced settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description the ip address of the sip proxy server for which the ip phone uses to s...

  • Page 815

    A-90 41-001343-01 rev 02, release 3.2.2 parameter – sip linen backup proxy port backup proxy port (in web ui) aastra web ui advanced settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description the backup proxy’s port number. Format integer default value 0 range not applicable exam...

  • Page 816

    41-001343-01 rev 02, release 3.2.2 a-91 parameter – sip linen registrar ip registrar server (in web ui) aastra web ui advanced settings->line 1 thru 9 configuration files aastra.Cfg, .Cfg, .Cfg description the address of the registrar for which the ip phone uses to send register requests. A sip regi...

  • Page 817

    A-92 41-001343-01 rev 02, release 3.2.2 parameter – sip linen backup registrar ip backup registrar server (in web ui) aastra web ui advanced settings->linen-> basic sip network settings configuration files aastra.Cfg, .Cfg, .Cfg description the address of the backup registrar (typically, the backup ...

  • Page 818

    41-001343-01 rev 02, release 3.2.2 a-93 backup outbound proxy (per-line settings) parameter – sip linen backup outbound proxy aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description the ip address or domain name of the backup outboun...

  • Page 819

    A-94 41-001343-01 rev 02, release 3.2.2 bla support for mwi parameter – sip mwi for bla account mwi for bla account (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg aastra web ui advanced settings->global sip-> advanced sip settings description enables or disables a bla configured line to send...

  • Page 820

    41-001343-01 rev 02, release 3.2.2 a-95 shared call appearance (sca) call bridging global setting per-line setting parameter – sip sca bridging configuration files aastra.Cfg, .Cfg, .Cfg description enables/disables sca bridging on the phone-side on a global basis. Note: you must restart the phone a...

  • Page 821

    A-96 41-001343-01 rev 02, release 3.2.2 centralized conferencing settings global setting parameter – sip centralized conf conference server uri (in web ui) aastra web ui advanced->global sip settings-> basic sip network settings configuration files aastra.Cfg, .Cfg, .Cfg description globally enables...

  • Page 822

    41-001343-01 rev 02, release 3.2.2 a-97 per-line setting custom ad-hoc conference parameter – sip linen centralized conf conference server uri (in web ui) aastra web ui advanced->line -> basic sip network settings configuration files aastra.Cfg, .Cfg, .Cfg description enable or disable per-line sip ...

  • Page 823

    A-98 41-001343-01 rev 02, release 3.2.2 sip join feature for 3-way conference parameter – sip join support configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the phone to allow a conference to be set up with a join header as described in rfc 3911. Format boolean default value...

  • Page 824

    41-001343-01 rev 02, release 3.2.2 a-99 http/https authentication support for broadsoft cms parameter – http digest username configuration files aastra.Cfg, .Cfg, .Cfg description specifies the username to use for http/https digest authentication. The server uses this username for authentication pur...

  • Page 825

    A-100 41-001343-01 rev 02, release 3.2.2 advanced sip settings parameter – http digest force login configuration files aastra.Cfg, .Cfg, .Cfg description enables and disables the display of a login key on the phone’s idle screen. Note: after the server has authenticated the phone, this parameter mus...

  • Page 826

    41-001343-01 rev 02, release 3.2.2 a-101 . Parameter – sip explicit mwi subscription period explicit mwi timeout (in web ui) aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description the requested duration, in seconds, before the mwi s...

  • Page 827

    A-102 41-001343-01 rev 02, release 3.2.2 parameter – sip send line send line number in register message (in web ui) aastra web ui: advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description adds an "aastra-line:" header to the sip register messages s...

  • Page 828

    41-001343-01 rev 02, release 3.2.2 a-103 parameter – sip t1 timer t1 timer (in web ui) aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description this timer is a sip transaction layer timer defined in rfc 3261. Timer 1 is an estimate, i...

  • Page 829

    A-104 41-001343-01 rev 02, release 3.2.2 parameter – sip transport protocol transport protocol (in web ui) aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description the protocol that the real-time transport protocol (rtp) port on the i...

  • Page 830

    41-001343-01 rev 02, release 3.2.2 a-105 parameter – sip registration timeout retry timer registration timeout retry timer (in web ui) aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the length of time, in seconds, ...

  • Page 831

    A-106 41-001343-01 rev 02, release 3.2.2 parameter – sip blf subscription period blf subscription period (in web ui) aastra web ui advanced settings->global sip ->advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the time period, in seconds, that the ip phone res...

  • Page 832

    41-001343-01 rev 02, release 3.2.2 a-107 missed call summary subscription settings global parameters parameter – sip missed call summary subscription missed call summary subscription (in web ui) aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg,...

  • Page 833

    A-108 41-001343-01 rev 02, release 3.2.2 per-line parameter parameter – sip missed call summary subscription period missed call summary subscription period (in web ui) aastra web ui advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies...

  • Page 834

    41-001343-01 rev 02, release 3.2.2 a-109 as-feature-event subscription settings parameter – sip linen as-feature-event subscription aastra web ui: advanced settings->linen-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the specified line with the b...

  • Page 835

    A-110 41-001343-01 rev 02, release 3.2.2 transport layer security (tls) settings to configure tls, you must enter the “sip transport protocol” parameter with a value of “4” (tls). See the “sip transport protocol” description on page a-104 . Also enter the following parameters in the configuration fi...

  • Page 836

    41-001343-01 rev 02, release 3.2.2 a-111 parameter – sips root and intermediate certificates root and intermediate certificates filename (in web ui) aastra web ui advanced settings->tls support configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the sip root and intermediate...

  • Page 837

    A-112 41-001343-01 rev 02, release 3.2.2 example the following example downloads no root and intermediate certificate file: sips root and intermediate certificates: the following example downloads the root and intermediate certificate file from the original configuration server. Sips root and interm...

  • Page 838

    41-001343-01 rev 02, release 3.2.2 a-113 parameter – sips local certificate local certificate filename (in web ui) aastra web ui advanced settings->tls support configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the local certificate file to use when the phone uses the tls t...

  • Page 839

    A-114 41-001343-01 rev 02, release 3.2.2 parameter – sips private key private key filename (in web ui) aastra web ui advanced settings->tls support configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a private key file to use when the phone uses the tls transport protocol to...

  • Page 840

    41-001343-01 rev 02, release 3.2.2 a-115 parameter – sips trusted certificates trusted certificates filename (in web ui) aastra web ui advanced settings->tls support configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the trusted certificate files to use when the phone uses ...

  • Page 841

    A-116 41-001343-01 rev 02, release 3.2.2 example the following example downloads no trusted certificate file: sips trusted certificates: the following example downloads the trusted certificate file from the original configuration server. Sips trusted certificates: phonestrustedcert.Pem the following...

  • Page 842

    41-001343-01 rev 02, release 3.2.2 a-117 802.1x support settings use the following parameters to configure the 802.1x protocol on your phone using the configuration files. For eap-md5 use: • eap type • identity • md5 password • pc port passthrough enabled for eap-tls use: • eap type • identity • 802...

  • Page 843

    A-118 41-001343-01 rev 02, release 3.2.2 parameter – pc port passthru enabled pc port passthru enable/ disable (in web ui) ip phone ui options->administrator menu-> network settings->ethernet link aastra web ui advanced settings->network-> basic network settings configuration files aastra.Cfg, .Cfg,...

  • Page 844

    41-001343-01 rev 02, release 3.2.2 a-119 parameter – identity identity (in web ui) ip phone ui: options->administrator menu-> network settings->ethernet link-> 802.1x settings->eap-md5 settings aastra web ui: advanced settings->802.1x support->general configuration files aastra.Cfg, .Cfg, .Cfg descr...

  • Page 845

    A-120 41-001343-01 rev 02, release 3.2.2 parameter – 802.1x root and intermediate certificates root and intermediate certificates (in web ui) aastra web ui: advanced settings->802.1x support-> eap-tls settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the file name that contai...

  • Page 846

    41-001343-01 rev 02, release 3.2.2 a-121 parameter – 802.1x local certificate local certificate (in web ui) aastra web ui: advanced settings->802.1x support-> eap-tls settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the file name that contains the local certificate. You can ...

  • Page 847

    A-122 41-001343-01 rev 02, release 3.2.2 parameter – 802.1x private key private key (in web ui) aastra web ui: advanced settings->802.1x support-> eap-tls settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the file name that contains the private key. Format string default valu...

  • Page 848

    41-001343-01 rev 02, release 3.2.2 a-123 parameter – 802.1x trusted certificates trusted certificates (in web ui) aastra web ui: advanced settings->802.1x support-> eap-tls settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the file name that contains the trusted certificates....

  • Page 849

    A-124 41-001343-01 rev 02, release 3.2.2 rtp, codec, dtmf global settings global settings parameter – sip rtp port rtp port base (in ip phone ui) rtp port (in web ui) ip phone ui options->administrator menu-> sip settings->rtp port base aastra web ui advanced settings->global sip->rtp settings confi...

  • Page 850

    41-001343-01 rev 02, release 3.2.2 a-125 parameter – sip use basic codecs basic codecs (in web ui) aastra web ui advanced settings->global sip->rtp settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables basic codecs (g.711 u-law, g.711 a-law, g.729). Enabling this parame...

  • Page 851

    A-126 41-001343-01 rev 02, release 3.2.2 parameter – sip customized codec codec preference list (in web ui) aastra web ui advanced settings->global sip->rtp settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies a customized codec preference list which allows you to select the pre...

  • Page 852

    41-001343-01 rev 02, release 3.2.2 a-127 parameter – sip dtmf method dtmf method (in web ui) aastra web ui advanced settings->global sip->rtp settings configuration files aastra.Cfg, .Cfg, .Cfg description sets the dual-tone multifrequency (dtmf) method to use on the ip phone. Format boolean default...

  • Page 853

    A-128 41-001343-01 rev 02, release 3.2.2 per-line settings parameter – sip linen dtmf method dtmf method (in web ui) aastra web ui advanced settings->global sip->rtp settings configuration files aastra.Cfg, .Cfg, .Cfg description sets the dual-tone multifrequency (dtmf) method to use on the ip phone...

  • Page 854

    41-001343-01 rev 02, release 3.2.2 a-129 autodial settings global settings parameter – sip autodial number autodial number (in web ui) aastra web ui advanced settings->global sip-> autodial settings configuration files aastra.Cfg, .Cfg, .Cfg description globally specifies the sip phone number that t...

  • Page 855

    A-130 41-001343-01 rev 02, release 3.2.2 per-line settings parameter – sip linen autodial number autodial number (in web ui) aastra web ui advanced settings->linen->autodial settings configuration files aastra.Cfg, .Cfg, .Cfg description on a per-line basis, this parameter specifies the sip phone nu...

  • Page 856

    41-001343-01 rev 02, release 3.2.2 a-131 voicemail settings parameter – sip linen vmail note: the value of "n" is 1 - 9 or 1-6 depending your model phone. Configuration files aastra.Cfg, .Cfg, .Cfg description use this parameter in the .Cfg file to configure the phone to dial a specific number to ac...

  • Page 857

    A-132 41-001343-01 rev 02, release 3.2.2 directory settings parameter – directory 1 directory list (in web ui) aastra web ui operation->directory configuration files aastra.Cfg, .Cfg, .Cfg description the name of a directory list that you can download from the configuration server. Note: you can use...

  • Page 858

    41-001343-01 rev 02, release 3.2.2 a-133 parameter – directory 2 directory list (in web ui) aastra web ui operation->directory configuration files aastra.Cfg, .Cfg, .Cfg description the name of a directory list that you can download from the configuration server. Note: you can use this parameter in ...

  • Page 859

    A-134 41-001343-01 rev 02, release 3.2.2 callers list settings parameter – directory disabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the directory on the ip phone. If this parameter is set to 0, users can access the directory list via the ip phone ui. If this para...

  • Page 860

    41-001343-01 rev 02, release 3.2.2 a-135 customize callers list and services key parameter – services script configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a specific uri for accessing services after pressing the services key. When this parameter is set, it overrides th...

  • Page 861

    A-136 41-001343-01 rev 02, release 3.2.2 call forward settings parameter – call forward disabled ip phone ui options->call forward aastra web ui basic settings->account configuration configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the ability to configure call forwarding. ...

  • Page 862

    41-001343-01 rev 02, release 3.2.2 a-137 call forward key mode settings example the following is an example of configuring the cfwd key mode in the configuration files: call forward key mode: 2 softkey1 type: callforward softkey1 states: idle connected incoming outgoing busy in the above example, so...

  • Page 863

    A-138 41-001343-01 rev 02, release 3.2.2 lldp-med and elin settings parameter– lldp lldp support (ip phone ui) lldp (in web ui) configuration files aastra.Cfg, .Cfg, .Cfgip phone ui options->administrator menu-> network settings->ethernet&vlan-> lldp support aastra web ui advanced settings->network-...

  • Page 864

    41-001343-01 rev 02, release 3.2.2 a-139 parameter– use lldp elin use lldp elin (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg aastra web ui basic settings->preferences->general description enables or disables the use of an emergency location identification number (elin) received from lldp a...

  • Page 865

    A-140 41-001343-01 rev 02, release 3.2.2 missed calls indicator settings parameter – missed calls indicator disabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the missed calls indicator. If the "missed calls indicator disabled" parame.Ter is set to 0, the indicator i...

  • Page 866

    41-001343-01 rev 02, release 3.2.2 a-141 xml settings parameter – xml get timeout configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a timeout value, in seconds, that the phone waits for the far side to return a response after accepting the http get connection. If the far s...

  • Page 867

    A-142 41-001343-01 rev 02, release 3.2.2 parameter – xml application post list xml push server list (approved ip addresses) (in web ui) aastra web ui advanced settings->configuration server configuration files aastra.Cfg, .Cfg, .Cfg description the http server that is pushing xml applications to the...

  • Page 868

    41-001343-01 rev 02, release 3.2.2 a-143 parameter – xml status scroll delay status scroll delay (seconds) (in web ui) aastra web ui basic settings->preferences configuration files aastra.Cfg, .Cfg, .Cfg description specifies the length of time, in seconds, that each xml status message displays on t...

  • Page 869

    A-144 41-001343-01 rev 02, release 3.2.2 action uri settings parameter – action uri startup startup (in web ui) aastra web ui advanced settings->action uri configuration files aastra.Cfg, .Cfg, .Cfg description specifies the uri for which the phone executes a get on when a startup event occurs. This...

  • Page 870

    41-001343-01 rev 02, release 3.2.2 a-145 parameter– action uri registration event registration event (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg aastra web ui advanced settings->action uri description specifies the uri that the phone executes a get on, when a registration event change occ...

  • Page 871

    A-146 41-001343-01 rev 02, release 3.2.2 parameter – action uri outgoing outgoing call (in web ui) aastra web ui advanced settings->action uri configuration files aastra.Cfg, .Cfg, .Cfg description specifies the uri for which the phone executes a get on when an outgoing call event occurs. This param...

  • Page 872

    41-001343-01 rev 02, release 3.2.2 a-147 parameter – action uri onhook onhook (in web ui) aastra web ui advanced settings->action uri configuration files aastra.Cfg, .Cfg, .Cfg description specifies the uri for which the phone executes a get on when an onhook event occurs. This parameter can use the...

  • Page 873

    A-148 41-001343-01 rev 02, release 3.2.2 xml sip notify settings parameter – sip xml notify event aastra web ui: advanced settings->global sip-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the phone to accept or reject an aastra-xml sip notify mes...

  • Page 874

    41-001343-01 rev 02, release 3.2.2 a-149 polling action uri settings parameter – action uri poll aastra web ui advanced settings->action uri configuration files aastra.Cfg, .Cfg, .Cfg description specifies the uri to be called every "action uri poll interval" seconds. Format http(s) server path or f...

  • Page 875

    A-150 41-001343-01 rev 02, release 3.2.2 ring tone and tone set global settings parameter – ring tone global ring tone (in web ui) ip phone ui options->preferences->tones->set ring tone 6739i phone options->audio->ring tone aastra web ui: basic settings->preferences->ring tones configuration files a...

  • Page 876

    41-001343-01 rev 02, release 3.2.2 a-151 ring tone per-line settings parameter – linen ring tone n=1 through 9 line n (in web ui) aastra web ui: basic settings->preferences->ring tones configuration files aastra.Cfg, .Cfg, .Cfg description sets the type of ring tone on the ip phone on a per-line bas...

  • Page 877

    A-152 41-001343-01 rev 02, release 3.2.2 incoming call interrupts dialing setting parameter – incoming call cancels dialing incoming call interrupts dialing (in web ui) aastra web ui: basic settings->preferences->general configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables how ...

  • Page 878

    41-001343-01 rev 02, release 3.2.2 a-153 status code on ignoring incoming calls description (cont’d) transfer/conference call behavior if you are dialing the phone to transfer or conference a call, and your phone receives an incoming call, your dialing is never interrupted (regardless of whether the...

  • Page 879

    A-154 41-001343-01 rev 02, release 3.2.2 switch focus to ringing line call hold reminder during active calls parameter – switch focus to ringing line aastra web ui: basic settings->preferences->general configuration files aastra.Cfg, .Cfg, .Cfg description specifies whether or not the ui focus is sw...

  • Page 880

    41-001343-01 rev 02, release 3.2.2 a-155 call hold reminder call hold reminder timer parameter – call hold reminder call hold reminder (in web ui) aastra web ui: basic settings->preferences configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the reminder ring splash timer to s...

  • Page 881

    A-156 41-001343-01 rev 02, release 3.2.2 call hold reminder frequency parameter – call hold reminder frequency configuration files aastra.Cfg, .Cfg, .Cfg description specifies the time interval, in seconds, between each ring splash sound on the active line. For example, if a call comes into line 1, ...

  • Page 882

    41-001343-01 rev 02, release 3.2.2 a-157 preferred line and preferred line timeout parameter– preferred line preferred line (in web ui) configuration files aastra.Cfg, .Cfg, .Cfg aastra web ui basic settings->preferences->general description specifies the preferred line to switch focus to when incom...

  • Page 883

    A-158 41-001343-01 rev 02, release 3.2.2 goodbye key cancels incoming call parameter – goodbye cancels incoming call goodbye key cancels incoming call (in web ui) aastra web ui: basic settings->preferences->general configuration files aastra.Cfg, .Cfg, .Cfg description enable or disables the behavio...

  • Page 884

    41-001343-01 rev 02, release 3.2.2 a-159 stuttered dial tone setting message waiting indicator settings parameter – stutter disabled stuttered dial tone (in web ui) aastra web ui: basic settings->preferences->general configuration files aastra.Cfg, .Cfg, .Cfg description enable or disables the playi...

  • Page 885

    A-160 41-001343-01 rev 02, release 3.2.2 message waiting indicator request uri setting parameter– sip linex mwi request uri configuration files aastra.Cfg, .Cfg, .Cfg description specifies the uri to use when specifying which proxy server notes: 1. Quotes (“) must be used to enclose the value when s...

  • Page 886

    41-001343-01 rev 02, release 3.2.2 a-161 dnd key mode settings example the following is an example of configuring the mode for dnd in the configuration files: dnd key mode: 2 softkey1 type: dnd softkey1 states: idle connected incoming outgoing busy in the above example, softkey 1 is configured for d...

  • Page 887

    A-162 41-001343-01 rev 02, release 3.2.2 priority alert settings for sylantro server only parameter – priority alerting enabled enable priority alerting (in web ui) aastra web ui: basic settings->preferences-> priority alerting settings configuration files aastra.Cfg, .Cfg, .Cfg description enables ...

  • Page 888

    41-001343-01 rev 02, release 3.2.2 a-163 parameter – alert community 1 community-1 (in web ui) aastra web ui: basic settings->preferences-> priority alerting settings configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert community-1” keyword appears in the header of the invite reques...

  • Page 889

    A-164 41-001343-01 rev 02, release 3.2.2 parameter – alert community 3 community-3 (in web ui) aastra web ui: basic settings->preferences-> priority alerting settings configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert community-3” keyword appears in the header of the invite reques...

  • Page 890

    41-001343-01 rev 02, release 3.2.2 a-165 parameter – alert external alert external (in web ui) aastra web ui: basic settings->preferences-> priority alerting settings configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert external" keyword appears in the header of the invite request, ...

  • Page 891

    A-166 41-001343-01 rev 02, release 3.2.2 parameter – alert group group (in web ui) aastra web ui: basic settings->preferences-> priority alerting settings configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert group" keyword appears in the header of the invite request, the configured ...

  • Page 892

    41-001343-01 rev 02, release 3.2.2 a-167 parameter – alert priority alert priority (in web ui) aastra web ui: basic settings->preferences-> priority alerting settings configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert priority" keyword appears in the header of the invite request, ...

  • Page 893

    A-168 41-001343-01 rev 02, release 3.2.2 bellcore cadence settings parameter– bellcore cadence dr2 configuration files aastra.Cfg, .Cfg, .Cfg description sets the cadence for bellcore-dr2. Note: you can define up to 8 cadence rings. The value of -1 indicates “do not repeat”. Format integer default v...

  • Page 894

    41-001343-01 rev 02, release 3.2.2 a-169 sip diversion display global setting parameter– bellcore cadence dr5 configuration files aastra.Cfg, .Cfg, .Cfg description sets the cadence for bellcore-dr5. Note: you can define up to 8 cadence rings. The value of -1 indicates “do not repeat”. Format intege...

  • Page 895

    A-170 41-001343-01 rev 02, release 3.2.2 per-line setting display of call destination for incoming calls parameter – sip linen diversion display (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description for a specific line on the phone, this parameter enables/disables t...

  • Page 896

    41-001343-01 rev 02, release 3.2.2 a-171 language settings parameter – language webpage language (in web ui) ip phone ui options->language aastra web ui basic settings->preferences-> language settings->webpage language configuration file aastra.Cfg, .Cfg, .Cfg description the language you want to di...

  • Page 897

    A-172 41-001343-01 rev 02, release 3.2.2 parameter– input language input language (in web ui) ip phone ui: language->input language aastra web ui: basic settings->preferences->language settings configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the language to use for input...

  • Page 898

    41-001343-01 rev 02, release 3.2.2 a-173 language pack settings parameter – language n language n (in web ui) where “n” can be 1, 2, 3, or 4 aastra web ui basic settings->preferences-> language settings configuration files aastra.Cfg, .Cfg, .Cfg description the language pack you want to load to the ...

  • Page 899

    A-174 41-001343-01 rev 02, release 3.2.2 range not applicable example the following example downloads no language pack file: language 1: the following example downloads the german language pack to the phones from the original configuration server: language 1: lang_de.Txt the following example uses f...

  • Page 900

    41-001343-01 rev 02, release 3.2.2 a-175 the following table identifies the language code to use for the ip phone language packs. Language codes (from standard iso 639) the following table identifies the country codes to use for the ip phone language packs. Country codes (from standard iso 3166) lan...

  • Page 901

    A-176 41-001343-01 rev 02, release 3.2.2 bahamas bahrain bangladesh barbados belarus belgium belize benin bermuda bhutan bolivia bosnia and herzegovina botswana bouvet island brazil british indian ocean territory brunei darussalam bulgaria burkina faso burundi bs bh bd bb by be bz bj bm bt bo ba bw ...

  • Page 902

    41-001343-01 rev 02, release 3.2.2 a-177 ecuador egypt el salvador equatorial guinea eritrea estonia ethiopia ec eg sv gq er ee et falkland islands (malvinas) faroe islands fiji finland france french guiana french polynesia french southern territories fk fo fj fi fr gf pf tf gabon gambia georgia ger...

  • Page 903

    A-178 41-001343-01 rev 02, release 3.2.2 kazakhstan kenya kiribati korea, democratic people's republic of korea, republic of kuwait kyrgyzstan kz ke ki kp kr kw kg lao people's democratic republic latvia lebanon lesotho liberia libyan arab jamahiriya liechtenstein lithuania luxembourg la lv lb ls lr...

  • Page 904

    41-001343-01 rev 02, release 3.2.2 a-179 pakistan palau palestinian territory, occupied panama papua new guinea paraguay peru philippines pitcairn poland portugal puerto rico pk pw ps pa pg py pe ph pn pl pt pr qatar qa rÉunion romania russian federation rwanda re ro ru rw saint helena saint kitts a...

  • Page 905

    A-180 41-001343-01 rev 02, release 3.2.2 taiwan, province of china tajikistan tanzania, united republic of thailand timor-leste togo tokelau tonga trinidad and tobago tunisia turkey turkmenistan turks and caicos islands tuvalu tw tj tz th tl tg tk to tt tn tr tm tc tv uganda ukraine united arab emir...

  • Page 906

    41-001343-01 rev 02, release 3.2.2 a-181 suppress dtmf playback setting parameter – suppress dtmf playback suppress dtmf playback (in web ui) aastra web ui basic settings->preferences configuration files aastra.Cfg, .Cfg, .Cfg description enables and disables suppression of dtmf playback when a numb...

  • Page 907

    A-182 41-001343-01 rev 02, release 3.2.2 display dtmf digits setting filter out incoming dtmf events parameter – display dtmf digits display dtmf digits (in web ui) aastra web ui basic settings->preferences->general configuration files aastra.Cfg, .Cfg, .Cfg description enables and disables the disp...

  • Page 908

    41-001343-01 rev 02, release 3.2.2 a-183 intercom, auto-answer, and barge in settings outgoing intercom settings parameter – sip intercom type type (in web ui) aastra web ui basic settings->preferences-> outgoing intercom settings configuration files aastra.Cfg, .Cfg, .Cfg description determines whe...

  • Page 909

    A-184 41-001343-01 rev 02, release 3.2.2 incoming intercom settings parameter – sip intercom line line (in web ui) aastra web ui basic settings->preferences-> outgoing intercom settings configuration files aastra.Cfg, .Cfg, .Cfg description specifies the line for which the ip phone uses the configur...

  • Page 910

    41-001343-01 rev 02, release 3.2.2 a-185 parameter – sip intercom mute mic microphone mute (in web ui) aastra web ui basic settings->preferences-> incoming intercom settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the microphone on the ip phone for intercom calls m...

  • Page 911

    A-186 41-001343-01 rev 02, release 3.2.2 enable microphone during early media parameter – sip intercom allow barge in allow barge in (in web ui) aastra web ui: basic settings->preferences-> incoming intercom settings configuration files aastra.Cfg, .Cfg, .Cfg description enable or disables how the p...

  • Page 912

    41-001343-01 rev 02, release 3.2.2 a-187 group paging rtp settings example the following is an example of configuring rtp streaming for paging applications using the configuration files: paging group listening: 224.0.0.2:10000,239.0.1.20:15000 softkey1 type: paging softkey1 label: group 1 softkey1 v...

  • Page 913

    A-188 41-001343-01 rev 02, release 3.2.2 audio transmit and receive gain adjustment settings parameter – headset tx gain configuration files aastra.Cfg, .Cfg, .Cfg description this is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end part...

  • Page 914

    41-001343-01 rev 02, release 3.2.2 a-189 parameter – handset sidetone gain configuration files aastra.Cfg, .Cfg, .Cfg description this is the increased (+db) or decreased (-db) amount of sidetone signal from the handset microphone to the handset speaker. The amount of sidetone gain in the ip phone f...

  • Page 915

    A-190 41-001343-01 rev 02, release 3.2.2 parameter – audio mode ip phone ui options->set audio configuration files aastra.Cfg, .Cfg, .Cfg description allows you to configure how the "handsfree" key on the ip phone operates. Format integer default value 0 range 0 speaker - calls can be made or receiv...

  • Page 916

    41-001343-01 rev 02, release 3.2.2 a-191 disable user login to aastra web ui minimum ringer volume terminated calls indicator parameter – web interface enabled configuration files aastra.Cfg, .Cfg, .Cfg description specifies whether or not to disable the web user interface format integer default val...

  • Page 917

    A-192 41-001343-01 rev 02, release 3.2.2 directed call pickup (blf or xml call interception) settings parameter – directed call pickup directed call pickup (in web ui) aastra web ui basic settings->preferences ->directed call pickup settings configuration files aastra.Cfg, .Cfg, .Cfg description ena...

  • Page 918

    41-001343-01 rev 02, release 3.2.2 a-193 parameter – play a ring splash play a ring splash (in web ui) aastra web ui basic settings->preferences ->directed call pickup settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the playing of a short "call waiting tone" when ...

  • Page 919

    A-194 41-001343-01 rev 02, release 3.2.2 acd auto-available timer settings parameter – acd auto available auto available (in web ui) aastra web ui basic settings->preferences ->auto call distribution settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the use of the a...

  • Page 920

    41-001343-01 rev 02, release 3.2.2 a-195 mapping key settings this section provides the hard key settings you can use to enable and disable the redial, conf, and xfer keys on the ip phone. Parameter – redial disabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the redi...

  • Page 921

    A-196 41-001343-01 rev 02, release 3.2.2 parameter – call transfer disabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the xfer key on the ip phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressin...

  • Page 922

    41-001343-01 rev 02, release 3.2.2 a-197 send dtmf for remapping conference or redial key parameter – map conf key to map conf key to (in web ui) aastra web ui basic settings->preferences->key mapping configuration files aastra.Cfg, .Cfg, .Cfg description sets the conf key as a speeddial key if a va...

  • Page 923

    A-198 41-001343-01 rev 02, release 3.2.2 park and pickup settings parameter– sip linen park pickup config configuration files aastra.Cfg, .Cfg, .Cfg description specifies the code to enter before entering the extension for where you want to park an incoming call. The applicable value is dependant on...

  • Page 924: Key Parameters

    41-001343-01 rev 02, release 3.2.2 a-199 softkey/programmable key/feature key/expansion module key parameters this section provides the softkey, programmable key, feature key, and expansion module key parameters you can configure on the ip phones. The following table provides the number of keys you ...

  • Page 925

    A-200 41-001343-01 rev 02, release 3.2.2 ***on the 6753i, two of the 6 programmable keys are the delete and save keys and can be programmed only if administrator allows. Note: when entering definitions for softkeys, the “#” sign must be enclosed in quotes..

  • Page 926

    41-001343-01 rev 02, release 3.2.2 a-201 softkey settings for 8 and 11-line lcd phones the value of "n" for the following parameters is dependent on the number of softkeys available on the 9480i, 9480i ct, 6735i, 6737i, 6755i, 6757i, and 6757i ct models. See the table above for applicable values. Pa...

  • Page 927

    A-202 41-001343-01 rev 02, release 3.2.2 • flash - indicates the softkey is set to generate a flash event when it is pressed, or a feature key is pressed on the ct handsets. The ip phone generates flash events only when a call is connected and there is an active rtp stream (for example, when the cal...

  • Page 928

    41-001343-01 rev 02, release 3.2.2 a-203 range none line speeddial dnd ("do not disturb" in the aastra web ui) blf list ("blf\list" in the aastra web ui) acd (“auto call distribution” in the aastra web ui) dcp (“directed call pickup” in the aastra web ui) xml flash sprecode park pickup lcr callforwa...

  • Page 929

    A-204 41-001343-01 rev 02, release 3.2.2 parameter – softkeyn label label (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the softkey. The “softkeyn label” parameter can be set for the follo...

  • Page 930

    41-001343-01 rev 02, release 3.2.2 a-205 parameter – softkeyn value value (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description this is the value you assign to the softkey. The “softkeyn value” parameter can be set for the following softkey type...

  • Page 931

    A-206 41-001343-01 rev 02, release 3.2.2 parameter – softkeyn line line (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the softkey you are configuring. The number of applicable lines available is dependent...

  • Page 932

    41-001343-01 rev 02, release 3.2.2 a-207 parameter – softkeyn states idle, connected, incoming, outgoing, busy (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description displays the status of the phone when a softkey is pressed. You can enter multip...

  • Page 933

    A-208 41-001343-01 rev 02, release 3.2.2 programmable key settings for 9143i, 6730i, 6731i, 6735i, 6753i, and 6755i the value of "n" for the following parameters is dependent on the number of programmable keys available on the phone models. See the table on page -199 for the applicable values . Para...

  • Page 934

    41-001343-01 rev 02, release 3.2.2 a-209 • flash - indicates programmable key is set to generate a flash event when it is pressed. The ip phone generates flash events only when a call is connected and there is an active rtp stream (for example, when the call is not on hold). • sprecode - indicates p...

  • Page 935

    A-210 41-001343-01 rev 02, release 3.2.2 range none line speeddial dnd ("do not disturb" in the aastra web ui) blf list (“blf/list” in the aastra web ui) acd (“auto call distribution” in the aastra web ui) dcp (“directed call pickup” in the aastra web ui) xml flash sprecode park pickup lcr callforwa...

  • Page 936

    41-001343-01 rev 02, release 3.2.2 a-211 parameter – prgkeyn value value (in web ui) aastra web ui operation->programmable keys configuration files aastra.Cfg, .Cfg, .Cfg description this is the value you assign to the programmable key. The “prgkeyn value” parameter can be set for the following soft...

  • Page 937

    A-212 41-001343-01 rev 02, release 3.2.2 parameter– prgkeyn line line (in web ui) aastra web ui operation->programmable keys configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the programmable key you are configuring. The “prgkeyn line” parameter can be set for t...

  • Page 938

    41-001343-01 rev 02, release 3.2.2 a-213 top softkey settings for 6757i and 6757i ct parameter – topsoftkeyn type top softkeys->type (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description the type of softkey to configure. Valid types are: • none ...

  • Page 939

    A-214 41-001343-01 rev 02, release 3.2.2 • blfxfer - indicates the softkey is configured to transfer calls and configured for blf on a single key. • speeddialxfer - indicates the softkey is configured to transfer calls and configured for speeddialing to a specific number. • speeddialconf - indicates...

  • Page 940

    41-001343-01 rev 02, release 3.2.2 a-215 parameter – topsoftkeyn label top softkeys->label (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the softkey. The “topsoftkeyn label” parameter can ...

  • Page 941

    Parameter – topsoftkeyn value top softkeys->value (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description this is the value you assign to the softkey. The “topsoftkeyn value” parameter can be set for the following softkey types only: • speeddial (...

  • Page 942

    41-001343-01 rev 02, release 3.2.2 a-217 format string default value not applicable range not applicable example topsoftkey1 value: 9 topsoftkey2 value: 411 topsoftkey4 value: http://10.50.10.140 script.Pl?Name=$$sipusername$$ topsoftkey5 value: 12345+ (example of a speeddial prefix).

  • Page 943

    A-218 41-001343-01 rev 02, release 3.2.2 shifting of softkey positions for busy states parameter – topsoftkeyn line top softkeys->line (in web ui) aastra web ui operation->softkeys and xml configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the softkey you are con...

  • Page 944

    41-001343-01 rev 02, release 3.2.2 a-219 handset feature key settings (9480i ct and 6757i ct) parameter – featurekeyn type type (in web ui) aastra web ui operation->handset keys configuration files aastra.Cfg, .Cfg, .Cfg description the type of feature key to configure. Valid types are: • none - ind...

  • Page 945

    A-220 41-001343-01 rev 02, release 3.2.2 parameter – featurekeyn label label (in web ui) aastra web ui operation->handset keys configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the feature key. Notes: 1. For the 6757i ct phones, an icon appears b...

  • Page 946

    41-001343-01 rev 02, release 3.2.2 a-221 expansion module key settings for m670i (6735i, 6737i, 6753i, 6755i, 6757i, 6757i ct) and m675i (for 6735i, 6737i, 6755i, 6757i, 6757i ct) parameter – expmodx keyn type type (in web ui) aastra web ui operation->expansion module n configuration files aastra.Cf...

  • Page 947

    A-222 41-001343-01 rev 02, release 3.2.2 format • sprecode - indicates the softkey is configured to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by...

  • Page 948

    41-001343-01 rev 02, release 3.2.2 a-223 range • none • line • speeddial • dnd • blf • list ("blf\list" in the aastra web ui) • acd (“auto call distribution” in the aastra web ui) • dcp (“directed call pickup” in the aastra web ui) • xml • flash • sprecode • park • pickup • lcr • callforward • blfxf...

  • Page 949

    A-224 41-001343-01 rev 02, release 3.2.2 parameter – expmodx keyn label label (in web ui) aastra web ui operation->expansion module n configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the softkey for the expansion module. The “expmodx keyn label” parameter can be...

  • Page 950

    41-001343-01 rev 02, release 3.2.2 a-225 parameter – expmodx keyn value value (in web ui) aastra web ui operation->expansion module n configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the softkey on the expansion module. The “expmodx keyn value” ...

  • Page 951

    A-226 41-001343-01 rev 02, release 3.2.2 parameter – expmodx keyn line line (in web ui) aastra web ui operation->expansion module n configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the softkey you are configuring on the expansion module. The number of applicabl...

  • Page 952

    41-001343-01 rev 02, release 3.2.2 a-227 customizing the key type list softkeys, programmable keys, expansion module keys parameter – softkey selection list configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify which key types to display and the order in which to display them ...

  • Page 953

    A-228 41-001343-01 rev 02, release 3.2.2 handset feature keys (for ct models only) parameter – feature key selection list configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify which key types to display and the order in which to display them in the “type” list for the feature ...

  • Page 954

    41-001343-01 rev 02, release 3.2.2 a-229 locking softkeys and programmable keys parameter– softkeyn locked configuration files aastra.Cfg, .Cfg, .Cfg description locks the specified softkey on the 9480i, 9480i ct, 6735i, 6737i, 6755i, 6757i, or 6757i ct ip phone. Locking the key prevents a user from...

  • Page 955

    A-230 41-001343-01 rev 02, release 3.2.2 parameter– prgkeyn locked configuration files aastra.Cfg, .Cfg, .Cfg description locks the specified programmable key on the 9143i, 6730i, 6731i, 6735i, 6737i, 6753i, or 6755i ip phone. Locking the key prevents a user from changing or configuring the programm...

  • Page 956

    41-001343-01 rev 02, release 3.2.2 a-231 parameter– expmodx keyn locked configuration files aastra.Cfg, .Cfg, .Cfg description locks the specified top softkey on the 5-series expansion module attached to the ip phone. Locking the key prevents a user from changing or configuring the softkey on the ex...

  • Page 957

    A-232 41-001343-01 rev 02, release 3.2.2 locking the save and dlete keys (6753i) parameter– prgkey1 locked configuration files aastra.Cfg, .Cfg, .Cfg description allows you to lock or unlock the save key on the 6753i ip phone. When the save key is unlocked, a user can change the function of the key ...

  • Page 958

    41-001343-01 rev 02, release 3.2.2 a-233 enabling/disabling ability to add/edit speeddial keys blf list uri settings parameter – speeddial edit configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable the ability to add a speeddial key or edit a speeddial key. The defau...

  • Page 959

    A-234 41-001343-01 rev 02, release 3.2.2 customizing m675i expansion module column display expansion module 1 through 3 parameter– expmodxpagenleft configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a customized heading for the m675i expansion module, in the left column of ...

  • Page 960

    41-001343-01 rev 02, release 3.2.2 a-235 parameter– expmodxpagenright configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a customized heading for the m675i expansion module, in the right column of a specific page. You can specify the following options for this parameter: ex...

  • Page 961

    A-236 41-001343-01 rev 02, release 3.2.2 advanced operational parameters the following parameters in this section allow the system administrator to set advanced operational features on the ip phones. Blind transfer setting semi-attended transfer settings update caller id setting. Parameter – sip can...

  • Page 962

    41-001343-01 rev 02, release 3.2.2 a-237 boot sequence recovery mode settings. Parameter – force web recovery mode disabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the forcing web recovery mode feature. If this parameter is set to "1", you cannot force web recovery...

  • Page 963

    A-238 41-001343-01 rev 02, release 3.2.2 single call restriction setting parameter – two call support two call support (in web ui) aastra web ui advanced settings->global sip->rtp settings configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the single media path restriction be...

  • Page 964

    41-001343-01 rev 02, release 3.2.2 a-239 blacklist duration setting whitelist proxy setting parameter – sip blacklist duration blacklist duration (aastra web ui) aastra web ui advanced settings->global sip settings-> advanced sip settings configuration files aastra.Cfg, .Cfg, .Cfg description specif...

  • Page 965

    A-240 41-001343-01 rev 02, release 3.2.2 xml key redirection settings (for redial, xfer, conf, icom, voicemail) parameter– redial script configuration files aastra.Cfg, .Cfg, .Cfg description specifies a redial script for the phone to use. When this parameter is set, pressing the redial key gets the...

  • Page 966

    41-001343-01 rev 02, release 3.2.2 a-241 parameter– icom script configuration files aastra.Cfg, .Cfg, .Cfg description specifies an icom script for the phone to use. When this parameter is set, pressing the icom key gets the specified uri from the server to use in performing the intercom action. For...

  • Page 967

    A-242 41-001343-01 rev 02, release 3.2.2 options key redirection setting off-hook and xml application interaction setting parameter– options script configuration files aastra.Cfg, .Cfg, .Cfg description specifies an options script for the phone to use. When this parameter is set, pressing the option...

  • Page 968

    41-001343-01 rev 02, release 3.2.2 a-243 xml override for a locked phone setting symmetric udp signaling setting parameter– xml lock override configuration files aastra.Cfg, .Cfg, .Cfg description specifies the method to use for overriding a locked phone when xml applications are sent to the phone. ...

  • Page 969

    A-244 41-001343-01 rev 02, release 3.2.2 user-agent setting gruu and sip.Instance support parameter – sip user-agent configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable the addition of the user-agent and server sip headers in the sip stack. The value of “0” prevent...

  • Page 970

    41-001343-01 rev 02, release 3.2.2 a-245 dns query setting parameter– sip dns query type configuration files aastra.Cfg, .Cfg description specifies the domain name service (dns) query method to use when the ip phones issue requests for dns records using one of three methods: “a” only, srv& a, and na...

  • Page 971

    A-246 41-001343-01 rev 02, release 3.2.2 ignore out of order sip requests optional “allow” and “allow-event” headers parameter– sip accept out of order requests configuration files aastra.Cfg, .Cfg, .Cfg description enables a workaround for non-compliant sip devices (for example, asterisk) which do ...

  • Page 972

    41-001343-01 rev 02, release 3.2.2 a-247 p-asserted identity (pai) route header in sip packet parameter – sip pai configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables whether the sip pai displays to the ip phone. Format boolean default value 1 range 0 (disabled) 1 (enabled) exa...

  • Page 973

    A-248 41-001343-01 rev 02, release 3.2.2 compact sip header rejection of inv or bye configuration encryption setting parameter – sip compact headers configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the ip phones to use compact sip headers in the sip packets sent from the ph...

  • Page 974

    41-001343-01 rev 02, release 3.2.2 a-249 dns host file dns server query parameter – sip dns host file configuration files aastra.Cfg, .Cfg, .Cfg description the unix-format host file on the configuration server. The phone(s) download this file to perform dns lookups on the local network instead of t...

  • Page 975

    A-250 41-001343-01 rev 02, release 3.2.2 parameter – sip dns srvx weight note: the “x” indicate a server number with values from 1 to 4. Configuration files aastra.Cfg, .Cfg, .Cfg description the weight level assigned to this server. If a service has multiple srv records with the same priority value...

  • Page 976

    41-001343-01 rev 02, release 3.2.2 a-251 parameter – sip dns srvx target note: the “x” indicate a server number with values from 1 to 4. Configuration files aastra.Cfg, .Cfg, .Cfg description the host name of the target. Format host name or fully qualified domain name default value not applicable ra...

  • Page 977: Troubleshooting Parameters

    A-252 41-001343-01 rev 02, release 3.2.2 troubleshooting parameters the following parameters in this section allow the system administrator to set logging and support settings for troubleshooting purposes. Log settings parameter – log server ip log ip (in web ui) aastra web ui advanced settings->tro...

  • Page 978

    41-001343-01 rev 02, release 3.2.2 a-253 parameters – log module module/debug level (in web ui) aastra web ui advanced settings->troubleshooting-> module/debug level configuration files aastra.Cfg, .Cfg, .Cfg description allows enhanced severity filtering of log calls sent as blog output. The blog, ...

  • Page 979

    A-254 41-001343-01 rev 02, release 3.2.2 watchdog settings examples enter a debug level value in the “debug level” field for a module. Example 1 to turn two or more debug levels on at the same time, you add the value associated with each level. For example, fatal errors + errors + warnings = 1 + 2 +...

  • Page 980

    41-001343-01 rev 02, release 3.2.2 a-255 crash file retrieval parameter– upload system info server configuration files aastra.Cfg, .Cfg, .Cfg description specifies the server for which the phone sends the system and crash files (server.Cfg, local.Cfg, and crash.Cfg). Format ip address or qualified d...

  • Page 982: Appendix B

    41-001343-01 rev 02, release 3.2.2 b-1 appendix b configuring the ip phone at the asterisk ip pbx about this appendix introduction this appendix describes how to setup a user’s phone with an extension to make and receive calls using the asterisk as the pbx. Topics this appendix covers the following ...

  • Page 983

    B-2 41-001343-01 rev 02, release 3.2.2 ip phone at the asterisk ip pbx the following configuration illustrates how to create a user with an extension to make and receive calls using the asterisk as the pbx. This configuration is defined in the sip.Conf file present along with the other configuration...

  • Page 984

    41-001343-01 rev 02, release 3.2.2 b-3 after this is defined in the “sip.Conf” file, some information has to be entered in the “extensions.Conf” file present in the same directory as the “sip.Conf” file. The following definition in the file under the [sip]section/context completes defining the exten...

  • Page 986: Appendix C

    41-001343-01 rev 02, release 3.2.2 c-1 appendix c sample configuration files about this appendix introduction this appendix provides sample configuration files for the 6757i, 6757i ct, and 6753i. Topics this appendix covers the following topics: topic page sample configuration files page c-2 6757i s...

  • Page 987: Sample Configuration Files

    C-2 41-001343-01 rev 02, release 3.2.2 sample configuration files this section consists of the sample configuration files necessary to configure the ip phones. The general format is similar to configuration files used by several unix-based programs. Any text following a number sign (#) on a line is ...

  • Page 988

    41-001343-01 rev 02, release 3.2.2 c-3 # address for which the file is named (for example, "00085d0304f4.Cfg"). The # settings in the "aastra.Cfg" file will be overridden by settings in the .Cfg file, and settings in the # ".Cfg" file override both settings in the “.Cfg” and the “aastra.Cfg” files. ...

  • Page 989

    C-4 41-001343-01 rev 02, release 3.2.2 # time server settings ## ===================== #time server disabled: 1 # time server disabled. #time server1: # enable time server and enter at #time server2: # least one time server ip address or #time server3: # qualified domain name # time server disabled:...

  • Page 990

    41-001343-01 rev 02, release 3.2.2 c-5 # additional network settings # ============================= #sip rtp port: 3000 # eg. Rtp packets are sent to port 3000. #------------------------------------------------------------------- # configuration server settings ## = = = = = = = = = = = = = = = # no...

  • Page 991

    C-6 41-001343-01 rev 02, release 3.2.2 # as you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: # # (1) the entered number is an exact match in the dial plan # (2) the "#" symbol has been pressed # (3) a timeout occurs # # the dial plan is ...

  • Page 992

    41-001343-01 rev 02, release 3.2.2 c-7 # general sip settings # = = = = = = = = = = = #sip session timer: 30 # enable support of rfc4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use udp (1), tcp (2) or both (0) for sip # messaging #sip use basic codecs: 1 # ...

  • Page 993

    C-8 41-001343-01 rev 02, release 3.2.2 sip proxy port: 5060 # port used for sip messages on the # proxy. Set to 0 to enable srv # lookups sip registrar ip: aastra.Com # ip address or fqdn of registrar sip registrar port: 0 # as proxy port, but for the registrar sip registration period: 3600 # regist...

  • Page 994

    41-001343-01 rev 02, release 3.2.2 c-9 # softkeys can be set either server wide or unique to each phone. # setting softkeys as line/call appearances should be done in the # ".Cfg" file, since these are unique to each phone. # notes: # # there are a maximum of 18 softkeys that can be configured on th...

  • Page 995

    C-10 41-001343-01 rev 02, release 3.2.2 # blf softkey8 type: blf softkey8 label: jane doe softkey8 value: 4559 softkey8 line: 1 # list softkey11 type: list softkey12 type: list 6757i ct sample configuration file # sample configuration file # ========================= # date: october 26th, 2005 # pho...

  • Page 996

    41-001343-01 rev 02, release 3.2.2 c-11 # # the "aastra.Cfg" file configures the settings server wide, the “.Cfg” file contains model specific # information (for example, “6757i.Cfg”), while the ".Cfg" file configures only the phone with the mac # address for which the file is named (for example, "0...

  • Page 997

    C-12 41-001343-01 rev 02, release 3.2.2 #ip: # this value is unique to each phone on a server # and should be set in the ".Cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # time server settings # ==================== #time server disabled: 1 # time server disabled...

  • Page 998

    41-001343-01 rev 02, release 3.2.2 c-13 # option 2: # # if you know the public ip address of your nat device and and have # opened up a port for the sip messages then you can statically # assign this information. #sip nat ip: 67.123.122.90 #sip nat port: 5890 # additional network settings #=========...

  • Page 999

    C-14 41-001343-01 rev 02, release 3.2.2 ## http server settings (for http://bogus.Aastra.Com/firmware/) #http server: bogus.Aastra.Com # can be ip or fqdn #http path: firmware #------------------------------------------------------------------ # dial plan settings # ================== # # notes: # #...

  • Page 1001

    C-16 41-001343-01 rev 02, release 3.2.2 # settings. # # see the admin guide for a detailed explaination of how this works sip screen name: joe smith # the name display on the phone's screen sip user name: 4256 # the phone number sip display name: joseph smith # the caller name sent out when making #...

  • Page 1002

    41-001343-01 rev 02, release 3.2.2 c-17 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: test 1 sip line5 user name: 5551001 sip line5 display name: test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0 sip line5 proxy ip:...

  • Page 1003

    C-18 41-001343-01 rev 02, release 3.2.2 # 0 - 9, *, "#") or a comma (,) for 500ms pause and # 'e' for on-hook can be set for the value. # if softkey type is blf it is the extension you want # to monitor. # softkey line: this is line associated with the softkey. For line # softkeys the value must be ...

  • Page 1004

    41-001343-01 rev 02, release 3.2.2 c-19 # # in addition to the configuration parameters that exist on the 6757i # phone, following are the parameters specific to the 6757i cordless # phones' handset. These parameters can be defined either int the # aastra.Cfg, .Cfg, or the .Cfg files. # # the featur...

  • Page 1005

    C-20 41-001343-01 rev 02, release 3.2.2 feature key 0 it label: "it-line 1" # italian label for the key. Displayed when the phone's language # is set to use italian #feature key 0 control: 1 # 1 - make the key configurable by the user through the phone and # the phone's web client # 2 - locks the ke...

  • Page 1006

    41-001343-01 rev 02, release 3.2.2 c-21 # 2 - seize base set's line2 # 3 - seize base set's line3 # 4 - seize base set's line4 # 5 - seize base set's line5 # 6 - seize base set's line6 # 7 - seize base set's line7 # 8 - seize base set's line8 # 9 - seize base set's line9 # 10 - seize base set's line...

  • Page 1007

    C-22 41-001343-01 rev 02, release 3.2.2 feature key 3 hs event: 86 feature key 3 base event: 13 feature key 4 en label: "opt" feature key 4 fr label: "fr-opt" feature key 4 sp label: "sp-opt" feature key 4 hs event: 58 feature key 4 control: 1 feature key 4 base event: 13 feature key 5 en label: "ca...

  • Page 1008

    41-001343-01 rev 02, release 3.2.2 c-23 feature key 9 control: 1 feature key 9 base event: 13 6753i sample configuration file # sample configuration file #= = = = = = = = = = = = = = = = = = = = = # date: october 26th, 2005 # phone model: 6753i # notes: # # the general format used here is similar to...

  • Page 1009

    C-24 41-001343-01 rev 02, release 3.2.2 # the "aastra.Cfg" file configures the settings server wide, the “ # information (for example, “6757i.Cfg”), while the ".Cfg" file configures only the phone with the mac # address for which the file is named (for example, "00085d0304f4.Cfg"). The settings in t...

  • Page 1010

    41-001343-01 rev 02, release 3.2.2 c-25 #dns2: # time server settings # ===================== #time server disabled: 1 # time server disabled. #time server1: # enable time server and enter at #time server2: # least one time server ip address or #time server3: # qualified domain name. # time server d...

  • Page 1011

    C-26 41-001343-01 rev 02, release 3.2.2 # configuration server settings # = = = = = = = = = = = = = = # notes: this section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols # are supported tftp, ftp and http download protocol: tftp # valid ...

  • Page 1012

    41-001343-01 rev 02, release 3.2.2 c-27 # the dial plan is a regular expression that supports the # following: # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...9) # + : matches 0 or more repetitions of the # : previous expression # [] : matches any numb...

  • Page 1013

    C-28 41-001343-01 rev 02, release 3.2.2 # general sip settings # ====================== #sip session timer: 30 # enable support of rfc4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use udp (1), tcp (2) or both (0) for # sip messaging #sip use basic codecs: 1 ...

  • Page 1014

    41-001343-01 rev 02, release 3.2.2 c-29 sip proxy port: 5060 # port used for sip messages on the # proxy. Set to 0 to enable srv # lookups sip registrar ip: aastra.Com # ip address or fqdn of registrar sip registrar port: 0 # as proxy port, but for the registrar sip registration period: 3600 # regis...

  • Page 1015

    C-30 41-001343-01 rev 02, release 3.2.2 # programmable keys can be set either server wide or unique to each # phone. # setting programmable keys as line/call appearances should be done # in the ".Cfg" file, since these are unique to each phone. # notes: # # there are a maximum of 7 programmable keys...

  • Page 1016

    41-001343-01 rev 02, release 3.2.2 c-31 prgkey5 line: 1 # list prgkey6 type: list prgkey7 type: list.

  • Page 1018: Appendix D

    41-001343-01 rev 02, release 3.2.2 d-1 appendix d sample blf softkey settings about this appendix introduction this appendix provides sample blf softkey settings for both the asterisk server and the broadsoft broadworks server. Topics this appendix covers the following topics: topic page sample blf ...

  • Page 1019: Sample Blf Softkey Settings

    D-2 41-001343-01 rev 02, release 3.2.2 sample blf softkey settings asterisk blf the following are sample softkey and programmable key configurations to enable asterisk blf support on aastra ip phones. 6737i, 6757i, and 6757i ct configuration parameters for asterisk blf softkey1 type: blf softkey1 va...

  • Page 1020

    41-001343-01 rev 02, release 3.2.2 d-3 broadsoft broadworks blf the following are sample softkey and programmable key configurations to enable broadsoft broadworks busy lamp field support on aastra ip phones. 6737i, 6757i, and 6757i ct configuration parameters for broadsoft broadworks blf softkey1 t...

  • Page 1022: Appendix E

    41-001343-01 rev 02, release 3.2.2 e-1 appendix e sample multiple proxy server configuration about this appendix introduction this appendix provides a sample multiple proxy server configuration. Topics this appendix covers the following topics: topic page multiple proxy server configuration page e-2.

  • Page 1023

    E-2 41-001343-01 rev 02, release 3.2.2 multiple proxy server configuration multiple proxy servers can be configured in the aastra.Cfg file, .Cfg file, or the .Cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration. Line2 and li...

  • Page 1024

    41-001343-01 rev 02, release 3.2.2 e-3 sip line4 user name: sip line4 display name: sip line4 screen name: sip line4 proxy ip: %.%.%.% sip line4 proxy port: 5060 sip line4 registrar ip: %.%.%.% sip line4 registrar port: 5060 sip registration period:500

  • Page 1026: Limited Warranty

    41-001343-01 rev 02, release 3.2.2 warranty-1 limited warranty aastra telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, aastra telecom shall, at its option, and as the exclusive remedy,...

  • Page 1027

    Warranty-2 41-001343-01 rev 02, release 3.2.2 after warranty service aastra telecom offers ongoing repair and support for this product. This service provides repair or replacement of your aastra telecom product, at aastra telecom's option, for a fixed charge. You are responsible for all shipping cha...

  • Page 1028: Index

    41-001343-01 rev 02, release 3.2.2 index-1 index 802.1x support 6-30 802.1x local certificate 3-74 802.1x private key 3-74 802.1x root and intermediate certificates 3-74 802.1x trusted certificates 3-74 certificates and private key info 6-30 configuring using the aastra web ui 6-36 configuring using...

  • Page 1029

    Index-2 41-001343-01 rev 02, release 3.2.2 index configuring 5-202 brightness, setting 5-34 c cadence settings, bellcore a-168 cadences, configuring 5-125 call destination for incoming calls 5-263 call forward key 5-142 call forwarding 5-223 call hold reminder 5-86 call hold reminder during active c...

  • Page 1030

    41-001343-01 rev 02, release 3.2.2 index-3 index play ring splash 3-29 prefix setting 3-29 directed call pickup (dcp) key 5-141 directory key 1-13 , 1-16 , 1-18 , 1-25 , 1-28 directory key 1-7 , 1-10 , 1-33 , 5-142 , 5-149 directory list adding and editing entries 5-282 deleting numbers and labels f...

  • Page 1031

    Index-4 41-001343-01 rev 02, release 3.2.2 index https trusted certificates filename 3-43 https validate certificates 3-43 i ice (interactive connectivity establishment) 4-40 icom key 5-142 icom key 5-149 incoming call interrupts dialing 5-79 indication of terminated calls, configuring 5-331 install...

  • Page 1032

    41-001343-01 rev 02, release 3.2.2 index-5 index accessing and clearing 5-273 enabling/disabling 5-272 overview 5-272 model 6730i 1-5 model 6731i 1-8 model 6739i 1-17 model 6753i 1-20 model 6755i 1-11 , 1-23 model 6757i 1-14 , 1-26 model 6757i ct 1-14 , 1-26 , 1-29 model 9143i 1-31 model 9480i 1-34 ...

  • Page 1033

    Index-6 41-001343-01 rev 02, release 3.2.2 index backlight mode (6755i, 6757i, 6757i ct) a-65 bla support for mwi a-94 blacklist duration a-239 blf list uri a-233 blf subscription period a-106 blind transfer setting a-236 boot sequence recover mode a-237 brightness mode (6739i) a-66 call forward key...

  • Page 1034

    41-001343-01 rev 02, release 3.2.2 index-7 index xml settings a-141 xml sip notify a-148 parameters, list of configurable a-7 time server settings a-55 parameters, setting in configuration files a-6 park key 5-141 , 5-149 park/pickup about parked/pickup calls 5-213 configuring programmable configura...

  • Page 1035

    Index-8 41-001343-01 rev 02, release 3.2.2 index shared call appearance (sca call bridging 5-209 silence suppression 4-95 sip advanced settings 4-83 configuring 4-78 overview of 4-65 parameter precedence 4-68 sip diversion display 5-261 sip outbound support 4-69 sip settings autodial number 3-59 aut...

  • Page 1036

    41-001343-01 rev 02, release 3.2.2 index-9 index tls (transport layer security) 6-26 configuring using the aastra web ui 6-28 configuring using the config files 6-27 sip asserted identify (sylantro servers) 6-27 tls support sip persistent tls 3-70 sip transport protocol 3-70 sips local certificate 3...

  • Page 1038

    41-001343-01 rev 02, release 3.2.2 third party copyright compliance this product contains software provided under license to aastra telecom by one or more third parties. In addition to the aastra sla shown above, use and distribution of this product is subject to the following license terms: expat x...

  • Page 1039

    41-001343-01 rev 02, release 3.2.2 * are met: * * 1. Redistributions of source code must retain the above copyright * notice, this list of conditions and the following disclaimer. * * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the follo...

  • Page 1040

    41-001343-01 rev 02, release 3.2.2 * this package is an ssl implementation written * by eric young (eay@cryptsoft.Com). * the implementation was written so as to conform with netscapes ssl. * * this library is free for commercial and non-commercial use as long as * the following conditions are ahear...

  • Page 1041

    41-001343-01 rev 02, release 3.2.2 libsrtp (srtp) - cisco copyright (c) 2001-2005 cisco systems, inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: • redistributions of source code m...

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    41-001343-01 rev 02, release 3.2.2 upnp - intel intel software license agreement (final, site license) important - read before copying, installing or using. Do not use or load this software and any associated materials (collectively, the "software") until you have carefully read the following terms ...

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    Disclaimer aastra telecom, inc. Will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, aastra telecom, inc. Will not be liable for technical or editorial errors or omissions cont...