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Aastra 6730I Administrator's manual - Model 6865I Ip Phone

Manual is about: 6700i Series, 6800i Series, 9000i Series

Summary of 6730I

  • Page 1

    Aastra 6700i, 6800i, and 9000i series sip ip phones release 3.3.1 sp4 41-001343-02 rev05 – 07.2014 administrator guide.

  • Page 2: Software License Agreement

    Ii 41-001343-02 rev05 – 07.2014 software license agreement aastra, hereinafter known as "seller", grants to customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use software in object form solely with the equipment for which the soft- ware...

  • Page 3: Content

    41-001343-02 rev05 – 07.2014 iii content software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ii preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 4

    Content iv 41-001343-02 rev05 – 07.2014 configuration server requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49 firmware and configuration files . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 5

    Content 41-001343-02 rev05 – 07.2014 v action uri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46 configuration server settings . . . . . . . . . . . . . ....

  • Page 6

    Content vi 41-001343-02 rev05 – 07.2014 locking/unlocking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 defining an emergency dial plan . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 7

    Content 41-001343-02 rev05 – 07.2014 vii goodbye key cancels incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-71 message waiting indicator line . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 8

    Content viii 41-001343-02 rev05 – 07.2014 speeddial/conference key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-147 speeddial/mwi key . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 9

    Content 41-001343-02 rev05 – 07.2014 ix customizing the display columns on the m675i expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-279 chapter 6: configuring advanced operational features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 10

    Content x 41-001343-02 rev05 – 07.2014 reason header field in sip message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31 configurable “allow” and “allow-event” optional headers . . . . . . . . . . . . . . ....

  • Page 11

    Content 41-001343-02 rev05 – 07.2014 xi topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1 troubleshooting . . . . . . . . . . . . . . . . . ...

  • Page 12

    Content xii 41-001343-02 rev05 – 07.2014 aastra web ui settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-16 configuration server settings . . . . . . . . . . . . . . . . . . . ....

  • Page 13

    Content 41-001343-02 rev05 – 07.2014 xiii backup outbound proxy (per-line settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-77 bla support for mwi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 14

    Content xiv 41-001343-02 rev05 – 07.2014 status code on ignoring incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-122 switch focus to ringing line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 15

    Content 41-001343-02 rev05 – 07.2014 xv configurable positioning of programmed softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-165 shifting of softkey positions for busy states . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 16

    Content xvi 41-001343-02 rev05 – 07.2014 symmetric tls signaling setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-214 user-agent setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 17

    Content 41-001343-02 rev05 – 07.2014 xvii 6757i sample configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 6757i ct sample configuration file . . . . . . . . . . . . . . . . . . . . . ....

  • Page 18

    Content xviii 41-001343-02 rev05 – 07.2014 libsrtp (srtp) - cisco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copyright-4 wind river systems - vxworks software . . . . . . . . . . . . . . . . ...

  • Page 19: Preface

    41-001343-02 rev05 – 07.2014 xix preface this sip ip phone administrator guide provides information on the basic network setup, operation, and maintenance of the aastra 6700i (6730i, 6731i, 6735i, 6737i, 6753i, 6755i, 6757i, and 6757i ct), 6800i (6863i, 6865i, and 6867i), and 9000i (9143i, 9480i, 94...

  • Page 20

    Preface xx 41-001343-02 rev05 – 07.2014 chapters and appendices in this guide this guide contains the following chapters and appendices: for go to an overview of the ip phones and the ip phone firmware installation information chapter 1 ip phone interface methods chapter 2 administrator options info...

  • Page 21: Chapter 1

    41-001343-02 rev05 – 07.2014 1-1 chapter 1 overview about this chapter this chapter briefly describes the ip phone models, and provides information about installing the ip phone firmware. It also describes the firmware and configuration files that the ip phone models use for operation. Topics this c...

  • Page 22: Ip Phone Models

    Ip phone models 1-2 41-001343-02 rev05 – 07.2014 ip phone models description all aastra sip ip phone models communicate over an ip network allowing you to receive and place calls in the same man- ner as a regular business telephone. All phone models support the session initiation protocol (sip). The...

  • Page 23

    Ip phone models 41-001343-02 rev05 – 07.2014 1-3 6865i 6867i 6863i opti ons dir ector y del ete save mut e xfer co nf l2 l3 l1 conf servic es xfer icom hold red ial go odb ye optio ns 948 0i conf serv ice s xfer icom hold red ial goo dby e optio ns 948 0i c t 9480i 9480i ct 9143i.

  • Page 24: Optional Accessories

    Ip phone models 1-4 41-001343-02 rev05 – 07.2014 optional accessories 6700 series the following are optional accessories specifically for the 6700i series ip phones. The following are optional accessories specifically for the 6731i, 6735i, 6737i, and 6739i ip phones. The following are optional acces...

  • Page 25

    Ip phone models 41-001343-02 rev05 – 07.2014 1-5 m670i/m675i expansion modules daisy-chaining support reference for more information about installing the 6700i wall mount kit and setting up and using the expansion modules, see the 6700i wall mount kit installation guide , your installation guide, as...

  • Page 26

    Ip phone models 1-6 41-001343-02 rev05 – 07.2014 6800i series the following are optional accessories specifically for the 6800i series ip phones. The following are optional accessories specifically for the 6865i and 6867i ip phones. The m680i module adds 16 additional softkeys to the 6865i and 6867i...

  • Page 27: Model 6730I Ip Phone

    Ip phone models 41-001343-02 rev05 – 07.2014 1-7 model 6730i ip phone this section provides brief information about the model 6730i ip phone. It includes a list of features and describes the hard keys on the 6730i. The 6730i is available with a symbol keypad or a text keypad. 6730i phone features (s...

  • Page 28

    Ip phone models 1-8 41-001343-02 rev05 – 07.2014 6730i symbol and text key descriptions* symbol keys text keys key description hold key - places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - redials up to 100 previou...

  • Page 29

    Ip phone models 41-001343-02 rev05 – 07.2014 1-9 *see the aastra model 6730i ip phone user guide for more information about each of these keys. Line/call appearance keys - connect you to a line or call. The aastra 6730i ip phone supports 2 line keys, each with led indicator lights. Additional lines ...

  • Page 30: Model 6731I Ip Phone

    Ip phone models 1-10 41-001343-02 rev05 – 07.2014 model 6731i ip phone this section provides brief information about the model 6731i ip phone. It includes a list of features and describes the hard keys on the 6731i. The 6731i is available with a symbol keypad or a text keypad. 6731i phone features (...

  • Page 31

    Ip phone models 41-001343-02 rev05 – 07.2014 1-11 6731i symbol and text key descriptions* symbol keys text keys key description hold key - places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - redials up to 100 previo...

  • Page 32

    Ip phone models 1-12 41-001343-02 rev05 – 07.2014 *see the aastra model 6731i ip phone user guide for more information about each of these keys. Line/call appearance keys - connect you to a line or call. The aastra 6731i ip phone supports 2 line keys, each with led indicator lights. Additional lines...

  • Page 33: Model 6735I Ip Phone

    Ip phone models 41-001343-02 rev05 – 07.2014 1-13 model 6735i ip phone this section provides brief information about the model 6735i ip phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6735i. The 6735i is available with a symb...

  • Page 34

    Ip phone models 1-14 41-001343-02 rev05 – 07.2014 6735i symbol and text key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize yo...

  • Page 35

    Ip phone models 41-001343-02 rev05 – 07.2014 1-15 *see the aastra model 6735i ip phone user guide for more information about each of these keys. Programmable keys - 6 top keys: programmable hard keys (up to 6 programmable functions) by default, the top keys 1 through 4 are assigned as services, dire...

  • Page 36: Model 6737I Ip Phone

    Ip phone models 1-16 41-001343-02 rev05 – 07.2014 model 6737i ip phone this section provides brief information about the 6737i ip phone. It includes a list of features, and describes the hard keys and default softkeys on the 6737i. The 6737i is available with a symbol keypad or a text keypad. 6737i ...

  • Page 37

    Ip phone models 41-001343-02 rev05 – 07.2014 1-17 6737i symbol and text key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize yo...

  • Page 38

    Ip phone models 1-18 41-001343-02 rev05 – 07.2014 *see the aastra model 6737i ip phone user guide for more information about each of these keys. Navigation keys - pressing the up and down arrow keys lets you view different status and text messages on the lcd display (if there is more than 1 line of ...

  • Page 39: Model 6739I Ip Phone

    Ip phone models 41-001343-02 rev05 – 07.2014 1-19 model 6739i ip phone this section provides brief information about the model 6391i ip phone. It includes a list of features and describes the hard keys on the 6739i. The 6739i is available with a symbol keypad or a text keypad. 6739i phone features (...

  • Page 40

    Ip phone models 1-20 41-001343-02 rev05 – 07.2014 6739i symbol and text key descriptions* the following table identifies the keys on the key panel of your 6739i ip phone that you can use for handling calls. Your phone may contain symbol keys or text keys, depending on which model 6739i phone you pur...

  • Page 41

    Ip phone models 41-001343-02 rev05 – 07.2014 1-21 *see the aastra model 6739i ip phone user guide for more information about each of these keys. Line/call appearance keys - connect you to a line or call. The aastra 6739i ip phone supports 3 line call appearance keys. Speakerphone/headset key - activ...

  • Page 42: Model 6753I Ip Phone

    Ip phone models 1-22 41-001343-02 rev05 – 07.2014 model 6753i ip phone this section provides brief information about the model 6753i ip phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. The 6753i is available with a symbol keypad or a text...

  • Page 43

    Ip phone models 41-001343-02 rev05 – 07.2014 1-23 6753i symbol and text key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize yo...

  • Page 44

    Ip phone models 1-24 41-001343-02 rev05 – 07.2014 *see the aastra model 6753i ip phone user guide for more information about each of these keys. Navigation keys - pressing the up and down arrow keys lets you view different status and text messages on the lcd display (if there is more than 1 line of ...

  • Page 45: Model 6755I Ip Phone

    Ip phone models 41-001343-02 rev05 – 07.2014 1-25 model 6755i ip phone this section provides brief information about the model 6755i ip phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6755i. The 6755i is available with a symb...

  • Page 46

    Ip phone models 1-26 41-001343-02 rev05 – 07.2014 6755i symbol and text key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, with- out saving changes. Options key - accesses options to customize ...

  • Page 47

    Ip phone models 41-001343-02 rev05 – 07.2014 1-27 *see the aastra model 6755i ip phone user guide for more information about each of these keys. Programmable keys - 6 top keys: programmable hard keys (up to 6 programmable functions) by default, the top keys 1 through 4 are assigned as services, dire...

  • Page 48

    Ip phone models 1-28 41-001343-02 rev05 – 07.2014 model 6757i and 6757i ct ip phones this section provides brief information about the 6757i ip phone. It includes a list of features, and describes the hard keys and default softkeys on the 6757i. The 6757i is available with a symbol keypad or a text ...

  • Page 49

    Ip phone models 41-001343-02 rev05 – 07.2014 1-29 6757i and 6757i ct symbol and text key descriptions* symbol keys text keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, with- out saving changes. Options key - accesses options ...

  • Page 50

    Ip phone models 1-30 41-001343-02 rev05 – 07.2014 *see the aastra model 6757i or 6757i ct ip phone user guide for more information about each of these keys. Navigation keys - pressing the up and down arrow keys lets you view different status and text messages on the lcd display (if there is more tha...

  • Page 51

    Ip phone models 41-001343-02 rev05 – 07.2014 1-31 6757i ct cordless handset features • 5-line backlit display screen • 2 multi-functional softkeys • programmable function key supports up to 14 functions • vibration alerter • headset jack • desk charging stand 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14...

  • Page 52

    Ip phone models 1-32 41-001343-02 rev05 – 07.2014 6757i ct cordless handset key descriptions function # function description 1 receiver 2 volume key during ringing: adjusts ringer volume during a call: adjusts receiver volume during text mode (not in a call): moves cursor right/left 3 display 4 feat...

  • Page 53: Model 6863I Ip Phone

    Ip phone models 41-001343-02 rev05 – 07.2014 1-33 model 6863i ip phone this section provides brief information about the model 6863i ip phone. It includes a list of features and describes the hard keys on the 6863i. 6863i phone features • lcd screen • built-in-two-port, 10/100 fast ethernet switch -...

  • Page 54

    Ip phone models 1-34 41-001343-02 rev05 – 07.2014 6863i key description key description navigation/select keys - pressing the up and down keys lets you view different status and text messages on the lcd display (if there is more than 1 line of status/text messages). These buttons also let you scroll...

  • Page 55: Model 6865I Ip Phone

    Ip phone models 41-001343-02 rev05 – 07.2014 1-35 model 6865i ip phone this section provides brief information about the model 6865i ip phone. It includes a list of features and describes the hard keys on the 6865i. 6865i phone features • lcd screen with backlight • built-in-two-port, 10/100/1000 gi...

  • Page 56

    Ip phone models 1-36 41-001343-02 rev05 – 07.2014 6865i key description key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Hold key - places an active call on hold. To retrieve a held call, press the call appe...

  • Page 57

    Ip phone models 41-001343-02 rev05 – 07.2014 1-37 speaker/headset key - transfers the active call to the speaker or headset, allowing handsfree use of the phone. Programmable keys - when programmed, allows you to easily perform up to 8 specific functions (e.G. Services, directory, callers list, inte...

  • Page 58: Model 6867I Ip Phone

    Ip phone models 1-38 41-001343-02 rev05 – 07.2014 model 6867i ip phone this section provides brief information about the model 6867i ip phone. It includes a list of features and describes the hard keys on the 6867i. 6867i phone features • 3.5” qvga color tft lcd with backlight • built-in-two-port, 1...

  • Page 59

    Ip phone models 41-001343-02 rev05 – 07.2014 1-39 6867i key description key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Hold key - places an active call on hold. To retrieve a held call, press the call appe...

  • Page 60

    Ip phone models 1-40 41-001343-02 rev05 – 07.2014 presence key - accesses the partial and full contact presence information screens, which provide more detailed infor- mation about the selected contact. Left softkeys - 6 programable keys that allow you to easily perform up to 20 specific functions a...

  • Page 61: Model 9143I Ip Phone

    Ip phone models 41-001343-02 rev05 – 07.2014 1-41 model 9143i ip phone this section provides brief information about the model 9143i ip phone. It includes a list of features and describes the hard keys on the 9143i. 9143i phone features • 3-line lcd screen • 3 call appearance lines with leds • 7 pro...

  • Page 62

    Ip phone models 1-42 41-001343-02 rev05 – 07.2014 9143i symbol and text key descriptions* text keys symbol keys key description navigation keys - pressing the up and down arrow keys lets you view different status and text messages on the lcd display (if there is more than 1 line of status/text messa...

  • Page 63

    Ip phone models 41-001343-02 rev05 – 07.2014 1-43 *see the aastra model 9143i ip phone user guide for more information about each of these keys. Handsfree key - activates handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to swit...

  • Page 64

    Ip phone models 1-44 41-001343-02 rev05 – 07.2014 model 9480i and 9480i ct ip phones this section provides brief information about the models 9480i and 9480i ct ip phones. It includes a list of features and describes the hard keys on these models. 9480i and 9480i ct phone features • 5-line graphical...

  • Page 65

    Ip phone models 41-001343-02 rev05 – 07.2014 1-45 9480i and 9480i ct key descriptions* keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses options to customize your phone. Your syste...

  • Page 66

    Ip phone models 1-46 41-001343-02 rev05 – 07.2014 *see the aastra 9480i and 9480i ct user guides for more information about each of these keys. Icom key - begins an intercom call to a remote extension and answers incoming intercom calls. The 9480i and 9480i ct ip phones also have default softkey 4 c...

  • Page 67

    Ip phone models 41-001343-02 rev05 – 07.2014 1-47 9480i ct cordless handset features • 5-line backlit display screen • 2 multi-functional softkeys • programmable function key supports up to 14 functions • vibration alerter • headset jack • desk charging stand 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14...

  • Page 68

    Ip phone models 1-48 41-001343-02 rev05 – 07.2014 9480i ct cordless handset key descriptions* *see the aastra model 9480i ct ip phone user guide for more information about each of these keys. Function # function description 1 receiver 2 volume key during ringing: adjusts ringer volume during a call:...

  • Page 69: Description

    Firmware installation information 41-001343-02 rev05 – 07.2014 1-49 firmware installation information description the firmware setup and installation for the ip phone can be done using any of the following: • phone user interface via the keypad (phone ui) • aastra web-based user interface (aastra we...

  • Page 70: Description

    Firmware and configuration files 1-50 41-001343-02 rev05 – 07.2014 firmware and configuration files description by default on startup, the phone downloads its firmware and configuration files from the configuration server you have set; or you can manually download the firmware from the configuration...

  • Page 71

    Firmware and configuration files 41-001343-02 rev05 – 07.2014 1-51 reference for more information about loading language files and using the various languages on the ip phone, see chapter 5, the section, “language” on page 5-40 . Configuration file precedence aastra ip phones can accept three source...

  • Page 72

    Firmware and configuration files 1-52 41-001343-02 rev05 – 07.2014 multiple configuration server support an administrator has the option of specifying whether the phones get their firmware file, directory files, language packs, tls certificate files, 802.1x certificate files, and https files from th...

  • Page 73

    Firmware and configuration files 41-001343-02 rev05 – 07.2014 1-53 specifying a server to download firmware files you can use the following parameter to specify a server other than the original configuration server from which the phones get their firmware: • firmware server directory files, language...

  • Page 74

    Firmware and configuration files 1-54 41-001343-02 rev05 – 07.2014 specifying a server using existing parameters on the ip phones the following table provides the parameters on the phone that you can use to download directory files, language packs, tls certificates, 802.1x certificates, and https fi...

  • Page 75

    Firmware and configuration files 41-001343-02 rev05 – 07.2014 1-55 the following example downloads a company directory file from the specified server in the “path” directory: directory 1: tftp://10.30.102.158/path/companylist.Csv language pack files the following example downloads no language pack f...

  • Page 76: Chapter 2

    2-1 41-001343-02 rev05 – 07.2014 chapter 2 configuration interface methods about this chapter this chapter describes the methods you, as an administrator, can use to configure the ip phones. Topics this chapter covers the following topics: note: features, characteristics, requirements, and configura...

  • Page 77: Configuration Methods

    Configuration methods 41-001343-02 rev05 – 07.2014 2-2 configuration methods description you can use the following to setup and configure the ip phone: • ip phone ui • aastra web ui • configuration files the following paragraphs describe each method of configuring the ip phone. Ip phone ui the ip ph...

  • Page 78

    Configuration methods 2-3 41-001343-02 rev05 – 07.2014 the following illustrations indicate the location of the options key on each phone model. 9480i/9480i ct 9480i ct handset 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 options key options key 9143i xfer conf l2 l3 l1 options save delete directory ...

  • Page 79

    Configuration methods 41-001343-02 rev05 – 07.2014 2-4 6753i 6755i 6757i/6757i ct 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 options key options key options key 6730i 6731i 6739i 6757i ct handset 6735i 6737i.

  • Page 80

    Configuration methods 2-5 41-001343-02 rev05 – 07.2014 using the options key from the ct handsets: 1. Press the options key on the phone to enter the options list. 2. Use the 5 and 2 to scroll through the list of options. 3. On 3-line lcd phones: to select an option, press the enter softkey, the but...

  • Page 81: Aastra Web Ui

    Configuration methods 41-001343-02 rev05 – 07.2014 2-6 using the options key on the 6739i using the options key on the 6867i aastra web ui an administrator can setup and configure the ip phone using the aastra web ui . The aastra web ui supports internet explorer and gecko engine-based browsers like...

  • Page 82

    Configuration methods 2-7 41-001343-02 rev05 – 07.2014 http/https support the aastra web ui supports both hypertext transfer protocol (http) and hypertext transfer protocol over secure socket layer (https) client and server protocols. Http is the set of rules for transferring files (text, graphic im...

  • Page 83

    Configuration methods 41-001343-02 rev05 – 07.2014 2-8 authentication support for http/https download methods for broadsoft client management system (cms) the ip phones have authentication support as referenced in rfc 2617 when using http or https as download protocols. If a 5i series phone is chall...

  • Page 84

    Configuration methods 2-9 41-001343-02 rev05 – 07.2014 accessing the aastra web ui use the following procedure to access the aastra web ui. 1. Open your web browser and enter the phone’s ip address or host name into the address field. The following is an example of the login screen that displays. Ip...

  • Page 85

    Configuration methods 41-001343-02 rev05 – 07.2014 2-10 depending on the model phone you are accessing, the following categories display in the side menu of the aastra web ui: status, operation, basic settings, advanced settings . Status the status section displays the network status and the mac add...

  • Page 86

    Configuration methods 2-11 41-001343-02 rev05 – 07.2014 operation the operation section provides the following options: heading description user password allows you to change user password. (applicable to user and administrator) phone lock allows you to assign an emergency dial plan to the phone, lo...

  • Page 87

    Configuration methods 41-001343-02 rev05 – 07.2014 2-12 basic settings the basic settings section provides the following options: heading description preferences allows you to set the following general specifications on the ip phone. • local dial plan (admin only) • send dial plan terminator (admin ...

  • Page 88

    Configuration methods 2-13 41-001343-02 rev05 – 07.2014 advanced settings (applicable to administrator only) the advanced settings section provides the following options: heading description network allows you to set basic network settings, advanced network settings, https settings, type of service ...

  • Page 89

    Configuration methods 41-001343-02 rev05 – 07.2014 2-14 enabling/disabling the aastra web ui the aastra web ui is enabled by default on the ip phones. A system administrator can disable the aastra web ui on a sin- gle phone or on all phones if required using the configuration files. System administr...

  • Page 90

    Configuration methods 2-15 41-001343-02 rev05 – 07.2014 locking parameters in the configuration file the ip phones allow you to lock individual configuration parameters to prevent an end user from changing the configu- ration on the phone. This feature allows service providers to prevent the end-use...

  • Page 91

    Configuration methods 41-001343-02 rev05 – 07.2014 2-16 as an example, the following table describes how the parameter “ sip proxy ip ” is handled by the phone during phone bootup when either the “ ^ “ (default parameter) is used or the “ ! “ (locked parameter) is used. Example 1 the following examp...

  • Page 92

    Configuration methods 2-17 41-001343-02 rev05 – 07.2014 with this configuration, on the web ui, the " sip proxy ip " and " sip registrar ip ” parameters cannot be modified (they are grayed out), and the value is "pbx.Aastra.Com" since .Cfg has overwritten aastra.Cfg . The " sip proxy port " and " si...

  • Page 93: Chapter 3

    41-001343-02 rev05 – 07.2014 3-1 chapter 3 administrator options about this chapter the ip phones provide specific options on the ip phone that only an administrator can access. These options are password protected and allow an administrator to change or set features and configuration information as...

  • Page 94: Administrator Level Options

    Administrator level options 3-2 41-001343-02 rev05 – 07.2014 administrator level options description there are options on the ip phone that both a user and administrator can access. However, there are specific options that an administrator can access only. These options allow the administrator to co...

  • Page 95

    Administrator level options 41-001343-02 rev05 – 07.2014 3-3 the 6867i has an “advanced” softkey, which when pressed gives access to the administrator options. The following are administrator options in the " options list " on the 6739i and 6867i: • advanced menu – configuration server – sip setting...

  • Page 96

    Administrator level options 3-4 41-001343-02 rev05 – 07.2014 simplified ip phone ui options menu an administrator can replace the existing options menu on the phone ui with a more simplified options menu. In the configuration files, the “ options simple menu ” parameter allows you to display either ...

  • Page 97

    Administrator level options 41-001343-02 rev05 – 07.2014 3-5 for the 6867i: configuring the simplified ip phone ui options menu you can enable the simplified ip phone ui options menu using the configurations files only. Full options menu simplified options menu language removed time and date removed...

  • Page 98: Aastra Web Ui Options

    Administrator level options 3-6 41-001343-02 rev05 – 07.2014 aastra web ui options an administrator can configure specific options using the aastra web ui. These options display after an administrator logs into the web ui using a web browser and entering the admin username and password at the login ...

  • Page 99

    Administrator level options 41-001343-02 rev05 – 07.2014 3-7 • basic settings->preferences->key mapping • basic settings->preferences->priority alerting settings • basic settings->preferences->directed call pickup settings • basic settings->preferences->auto call distribution settings • basic settin...

  • Page 100: Configuration File Options

    Administrator level options 3-8 41-001343-02 rev05 – 07.2014 configuration file options an administrator can enter specific parameters in the configuration files to configure the ip phones. All parameters in configuration files can only be set by an administrator. References for a procedure on using...

  • Page 101

    Administrator level options 41-001343-02 rev05 – 07.2014 3-9 phone status for 6867i ip phone • firmware info – displays information about the firmware and boot version that is currently installed on the ip phone. • network – ip address – displays the ip address of the phone. – mac address – displays...

  • Page 102

    Administrator level options 3-10 41-001343-02 rev05 – 07.2014 the following is a description of the information on the status screen: • network status – displays the network status of the ethernet ports at the back of the phone. You can also view the phone’s ip and mac addresses. Information in this...

  • Page 103: Restarting Your Phone

    Administrator level options 41-001343-02 rev05 – 07.2014 3-11 restarting your phone as system administrator, there may be times when you need to restart a phone. The restart option allows you reboot the phone when required. A reset may be necessary when: • there is a change in your network, or • to ...

  • Page 104

    Administrator level options 3-12 41-001343-02 rev05 – 07.2014 restarting the phone using the aastra web ui aastra web ui 1. Click on operation->reset->phone. 2. Click restart to restart the phone..

  • Page 105

    Administrator level options 41-001343-02 rev05 – 07.2014 3-13 set phone to factory defaults/erase local configuration you can set phones to their factory default setting or remove a local phone’s configuration using the ip phone ui or the aastra web ui. Setting factory defaults on the phone factory ...

  • Page 106

    Administrator level options 3-14 41-001343-02 rev05 – 07.2014 settings factory defaults using the aastra web ui erasing the phone’s local configuration you can reset the ip phone’s local configuration if required. The local configuration is the last updated configuration you performed using the ip p...

  • Page 107

    Administrator level options 41-001343-02 rev05 – 07.2014 3-15 erasing the phone’s local configuration using the aastra web ui 4. Navigate to the reset option and press the button or select softkey. 5. Select erase local cfg. Using the button or press the select softkey. The phone immediately erases ...

  • Page 108: Basic Settings

    Administrator level options 3-16 41-001343-02 rev05 – 07.2014 basic settings an administrator has access to specific basic setting options to configure and manage the ip phone in the network. The following sections identify the options available to an administrator only, or where indicated, to a use...

  • Page 109

    Administrator level options 41-001343-02 rev05 – 07.2014 3-17 xml beep support note: this option can be set by both users and administrators. Xml beep notification enables or disables the playing of a beep to indicate a status on the phone. When the phone receives a status message, the beep notifies...

  • Page 110

    Administrator level options 3-18 41-001343-02 rev05 – 07.2014 call waiting tone period note: this option can be set by an administrator only. Call waiting tone period specifies the time period, in seconds, that the call waiting tone is audible on an active call when another call comes in. When enabl...

  • Page 111

    Administrator level options 41-001343-02 rev05 – 07.2014 3-19 incoming/outgoing intercom calls the incoming/outgoing intercom call settings on the ip phone specify whether the ip phone or the server is responsible for notifying the recipient that an intercom call is being placed. These settings also...

  • Page 112

    Administrator level options 3-20 41-001343-02 rev05 – 07.2014 group paging rtp settings key mapping parameter in aastra web ui parameter in configuration files description paging listen addresses note: this option can be set by both users and administrators. Paging group listening allows you to spec...

  • Page 113

    Administrator level options 41-001343-02 rev05 – 07.2014 3-21 ring tones priority alerting settings parameter in ip phone ui parameter in aastra web ui parameter in configuration files description tone set note: this option can be set by both users and administra- tors. Tone set tone set globally se...

  • Page 114

    Administrator level options 3-22 41-001343-02 rev05 – 07.2014 auto call distribution alert auto call distribution when an "alert-acd" keyword appears in the header of the invite request, the con- figured bellcore ring tone is applied to the ip phone. For more information on this feature, see “priori...

  • Page 115

    Administrator level options 41-001343-02 rev05 – 07.2014 3-23 directed call pickup auto call distribution (acd) settings parameter in aastra web ui parameters in configuration files description directed call pickup directed call pickup enables or disables the use of "directed call pickup" feature. F...

  • Page 116

    Administrator level options 3-24 41-001343-02 rev05 – 07.2014 time and date parameter in ip phone ui parameter in aastra web ui parameters in configura- tion files description time format note: this option can be set by both users and administra- tors. Time format time format this parameter changes ...

  • Page 117

    Administrator level options 41-001343-02 rev05 – 07.2014 3-25 live dialpad language parameter in ip phone ui parameter in aastra web ui parameters in configura- tion files description live dialpad note: this option can be set by a user via the ip phone ui and by an administrator via the ip phone ui ...

  • Page 118

    Administrator level options 3-26 41-001343-02 rev05 – 07.2014 input language note: this option can be set by both users and administrators. Input language allows you to specify the language to use for inputs on the ip phone. Entering a lan- guage value for this parameter allows users to enter text a...

  • Page 119: Account Configuration

    Administrator level options 41-001343-02 rev05 – 07.2014 3-27 account configuration the ip phones have a dnd and cfwd feature that allows an administrator and user to configure “do not disturb” and “call forwarding” by account. You can set specific modes for the way you want the phone to handle dnd ...

  • Page 120

    Administrator level options 3-28 41-001343-02 rev05 – 07.2014 notification when incorrect network settings entered if an administrator enters incorrect network settings over the ip phone ui or the aastra web ui, such as: • a 0.0.0.0 entered as values for the ip address , subnet mask , and gateway pa...

  • Page 121

    Administrator level options 41-001343-02 rev05 – 07.2014 3-29 secondary dns secondary dns dns2 a service that translates domain names into ip addresses. To assign static dns addresses, disable dhcp. For more information, see “configuring network settings manually” on page 4-18 . Hostname hostname ho...

  • Page 122

    Administrator level options 3-30 41-001343-02 rev05 – 07.2014 advanced network settings parameter in ip phone ui parameter in aastra web ui parameters in configuration files description dhcp user class n/a dhcp userclass specifies the user class dhcp option 77 that the phone sends to the configurati...

  • Page 123

    Administrator level options 41-001343-02 rev05 – 07.2014 3-31 nat rtp port nat rtp port sip nat rtp port indicates the port through which the rtp packets are sent. This value must specify the beginning of the rtp port range on the gateway or router. The rtp port is used for sending dtmf tones and fo...

  • Page 124

    Administrator level options 3-32 41-001343-02 rev05 – 07.2014 https settings advanced network settings includes https settings for the ip phones . N/a turn password sip turn pass password that a user must enter when accessing an account on the turn server. Note: the nat ip configuration parameters t...

  • Page 125

    Administrator level options 41-001343-02 rev05 – 07.2014 3-33 cert validation validate certificates https validate certificates enables or disables the https validation of certificates on the phone. When this parameter is set to 1, the https client per- forms validation on ssl certificates before ac...

  • Page 126

    Administrator level options 3-34 41-001343-02 rev05 – 07.2014 type of service (tos), dscp advanced network settings include type of service (tos) and differentiated services code point (dscp) for the ip phones. Vlan you can enable or disable vlan and set specific vlan ids and priorities under networ...

  • Page 127

    Administrator level options 41-001343-02 rev05 – 07.2014 3-35 sip settings the following paragraphs describe the sip parameters you can configure on the ip phone. Sip configuration consists of configuring: • basic sip authentication settings • basic sip network settings • advanced sip settings • rtp...

  • Page 128

    Administrator level options 3-36 41-001343-02 rev05 – 07.2014 basic sip authentication settings parameter in ip phone ui parameter in aastra web ui parameters in configuration files description screen name screen name (global and per-line) sip screen name (global) sip linen screen name (per-line) na...

  • Page 129

    Administrator level options 41-001343-02 rev05 – 07.2014 3-37 basic sip network settings parameter in ip phone ui parameter in aastra web ui parameters in configuration files description proxy server proxy server (global and per-line) sip proxy ip (global) sip linen proxy ip (per-line) ip address of...

  • Page 130

    Administrator level options 3-38 41-001343-02 rev05 – 07.2014 advanced sip settings in addition to the basic sip settings, you can also configure the following advanced sip parameters. These parameters may be configurable via the aastra web ui and/or the configuration files. Registrar port registrar...

  • Page 131

    Administrator level options 41-001343-02 rev05 – 07.2014 3-39 n/a sip missed call summary subscrip- tion period specifies the amount of time, in seconds, that the phone uses the missed calls summary subscription feature. This parameter is always enabled with a default value of 86400 seconds. When th...

  • Page 132

    Administrator level options 3-40 41-001343-02 rev05 – 07.2014 transport protocol sip transport protocol the protocol that the ip phone uses to send out sip messages. Notes: • if you set the value of this parameter to 4 (tls), the phone checks to see if the “sips persistent tls” is enabled. If it is ...

  • Page 133

    Administrator level options 41-001343-02 rev05 – 07.2014 3-41 registration renewal timer sip registration renewal timer the threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half- way through the registratio...

  • Page 134

    Administrator level options 3-42 41-001343-02 rev05 – 07.2014 rtp settings you can configure the following rtp settings. Whitelist proxy sip whitelist this parameter enables/disables the whitelist proxy feature, as follows: • set to 0 to disable the feature. • set to 1 to enable the feature. When th...

  • Page 135

    Administrator level options 41-001343-02 rev05 – 07.2014 3-43 codec preference list you can configure the following codec preference list settings. Autodial settings you can configure the following autodial settings. Parameter in ip phone ui parameter in aastra web ui parameters in configuration fil...

  • Page 136: Line Settings

    Administrator level options 3-44 41-001343-02 rev05 – 07.2014 line settings an administrator can configure multiple lines on the ip phone with the same sip network configuration (global) or a dif- ferent sip network configuration (per-line). The following table provides the number of lines available...

  • Page 137

    Administrator level options 41-001343-02 rev05 – 07.2014 3-45 softkeys, programmable keys, expansion module keys a user or administrator can assign specific functions to softkeys, programmable keys, or expansion module keys. The avail- able keys for configuration depend on the ip phone model as show...

  • Page 138: Action Uri

    Administrator level options 3-46 41-001343-02 rev05 – 07.2014 reference for more information about key functions see appendix a, the section, “softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters” on page a-157. For information about configuring softkeys, programm...

  • Page 139

    Administrator level options 41-001343-02 rev05 – 07.2014 3-47 polling action uris another way to reach a phone behind a nat/firewall is to have the phone make an xml call at periodic intervals. An administrator can use the action uri poll to command the phone to perform an xml call at configurable i...

  • Page 140

    Administrator level options 3-48 41-001343-02 rev05 – 07.2014 alternate tftp alternate tftp alternate tftp server the alternate tftp server’s ip address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone. For more information, see ch...

  • Page 141

    Administrator level options 41-001343-02 rev05 – 07.2014 3-49 http server http server http server the http server’s ip address. This will become effective after this configuration file has been downloaded into the phone. Optional: you can also assign an http relative path to the http server. See the...

  • Page 142

    Administrator level options 3-50 41-001343-02 rev05 – 07.2014 auto-resync settings n/a mode auto resync mode enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This param- eter works with tftp, ftp, and http servers. Notes: • if a user is ac...

  • Page 143: Firmware Update Features

    Administrator level options 41-001343-02 rev05 – 07.2014 3-51 firmware update features the ip phones support the protocols, tftp, ftp, http or https to download configuration files and upgrade firmware to the phones from a configuration server. You can download the firmware stored on the configurati...

  • Page 144

    Administrator level options 3-52 41-001343-02 rev05 – 07.2014 na na sip persistent tls keep alive allows you to configure the keep-alive feature for persistent tls connec- tions only. When this feature is configured, the phone will send keep-alive pings to the proxy server at configured intervals. T...

  • Page 145

    Administrator level options 41-001343-02 rev05 – 07.2014 3-53 n/a private key filename sips private key allows you to specify a private key file to use when the phone uses the tls transport protocol to setup a call. This parameter is required when configuring tls (optional for persistent tls.) note:...

  • Page 146: 802.1X Support

    Administrator level options 3-54 41-001343-02 rev05 – 07.2014 802.1x support the ip phones support the ieee 802.1x protocol. The 802.1x protocol is a standard for passing extensible authentication protocol (eap) over a wired or wireless local area network (lan). The 802.1x protocol on the ip phone f...

  • Page 147: Troubleshooting

    Administrator level options 41-001343-02 rev05 – 07.2014 3-55 troubleshooting the troubleshooting feature in the aastra web ui provides tasks that a system administrator can perform on the ip phones for troubleshooting purposes. Using this feature, a system administrator can: • assign an ip address ...

  • Page 148: Chapter 4

    4-1 41-001343-02 rev05 – 07.2014 chapter 4 configuring network and session initiation protocol (sip) features about this chapter this chapter provides the information required to configure the network and global sip features on the ip phone. These features are password protected on the ip phone ui a...

  • Page 149: Overview

    Overview 41-001343-02 rev05 – 07.2014 4-2 overview an administrator can configure the ip phone network and sip options from the phone ui, from the aastra web ui, or the configuration files . Administrator level options are password protected in both the ip phone ui and the aastra web ui. The procedu...

  • Page 150: Network Settings

    Network settings 4-3 41-001343-02 rev05 – 07.2014 network settings this section describes the basic network settings on the ip phone which include configuring for: • dhcp • ip address (of phone) • subnet mask (of phone) • gateway • primary dns • secondary dns • hostname • lan port • pc port pass thr...

  • Page 151

    Network settings 41-001343-02 rev05 – 07.2014 4-4 enabling/disabling dhcp using the configuration files use the following procedure to enable/disable dhcp on the phone using the configuration files. Enabling/disabling dhcp using the ip phone ui use the following procedure to enable/disable dhcp on t...

  • Page 152

    Network settings 4-5 41-001343-02 rev05 – 07.2014 enabling/disabling dhcp using the aastra web ui use the following procedure to enable/disable dhcp using the aastra web ui. Dhcp options 60, 66, and 43 server configurations option 66 the ip phones support download protocols as referenced in rfc2131 ...

  • Page 153

    Network settings 41-001343-02 rev05 – 07.2014 4-6 a configuration parameter (“ dhcp opt60 extended vendor class ”) is available allowing the phones to provide the dhcp server with enhanced dhcp option 60 (vendor class identifier) information that includes firmware and bootrom informa- tion in additi...

  • Page 154

    Network settings 4-7 41-001343-02 rev05 – 07.2014 linux example a system administrator can enter the following in the dhcp server: option space aastraipphone57i; option aastraipphone57i.Cfg-server-name code 02 = text; option space aastraipphone57ict; option aastraipphone57ict.Cfg-server-name code 02...

  • Page 155

    Network settings 41-001343-02 rev05 – 07.2014 4-8 option 43 redirection and configuration server (rcs) bypass dhcp option 43 includes the ability to bypass contacting aastra's redirection and configuration server (rcs), in addition to the previous support of setting the configuration server to conta...

  • Page 156

    Network settings 4-9 41-001343-02 rev05 – 07.2014 • if line 2 is configured with a valid outbound proxy, the phone will retain the configured line 2 outbound proxy and ignore the global sip profile. This allows for line 2 to be registered to another service with another outbound proxy if required. •...

  • Page 157

    Network settings 41-001343-02 rev05 – 07.2014 4-10 configuring option 43 to transfer vlan id assignment on a linux dhcp server the following example (covering all the phones) illustrates how to configure option 43 to transfer vlan id assignment on a linux dhcp server. Option space aastraipphone; opt...

  • Page 158

    Network settings 4-11 41-001343-02 rev05 – 07.2014 configuring dhcp option 12 hostname on the ip phone use the following procedures to configure dhcp option 12 hostname on the ip phone. Configuration files for specific parameters you can set in the configuration files, see appendix a, the section, “...

  • Page 159

    Network settings 41-001343-02 rev05 – 07.2014 4-12 using option 77 user class on the ip phone dhcp option 77 user class is sent in dhcp request packets from the phone to the configuration server. This option 77 defines specific user class identifiers to convey information about a phone’s software co...

  • Page 160

    Network settings 4-13 41-001343-02 rev05 – 07.2014 using options 159 and 160 on the ip phone in addition to dhcp options 43 and 66 already supported on the ip phones, the phones also support dhcp options 159 and 160. The ip phones use the following order of precedence when deriving the configuration...

  • Page 161

    Network settings 41-001343-02 rev05 – 07.2014 4-14 ip phone ui 1. Press options , and then select administrator menu . 2. Enter you administrator password and press enter . 3. Select network settings . 4. Select dhcp settings . 5. Select download options . The following list displays: • any (default...

  • Page 162

    Network settings 4-15 41-001343-02 rev05 – 07.2014 configuration server download precedence an administrator can set the phone’s download precedence to ignore dhcp, (only during the boot when the remote configuration server is contacted) and use the following precedence instead: to configure the dow...

  • Page 163

    Network settings 41-001343-02 rev05 – 07.2014 4-16 configuring a download precedence using the ip phone ui use the following procedure to configure a download precedence using the ip phone ui. Ip phone ui 1. Press options , and then select administrator menu . 2. Enter you administrator password and...

  • Page 164

    Network settings 4-17 41-001343-02 rev05 – 07.2014 configuring a download precedence using the aastra web ui use the following procedure to configure a download precedence using the aastra web ui. Multiple dhcp servers the ip phones can receive messages from multiple dhcp servers. After the phone re...

  • Page 165

    Network settings 41-001343-02 rev05 – 07.2014 4-18 configuring network settings manually if you disable dhcp on your phone, you need to configure the following network settings manually: • ip address • subnet mask • gateway • primary dns • secondary dns you can configure the network settings using t...

  • Page 166

    Network settings 4-19 41-001343-02 rev05 – 07.2014 for the 6739i: note: to manually configure dhcp parameters, dhcp must be disabled on the phone. 1. Press the options key on the phone to enter the options list. 2. Press advanced . A keyboard displays. 3. Enter the administrator password using the k...

  • Page 167

    Network settings 41-001343-02 rev05 – 07.2014 4-20 configuring lan and pc port negotiation ethernet is the computer networking technology for local area networks (lans). You use the lan port to connect to a lan using a twisted pair 10base-t cable to transmit 10base-t ethernet. You use the pc port to...

  • Page 168

    Network settings 4-21 41-001343-02 rev05 – 07.2014 half-duplex (10mbps , 100mbps, or 1000mbps) half-duplex data transmission means that data can be transmitted in both directions on a signal carrier, but not at the same time. For example, on a lan using a technology that has half-duplex transmission...

  • Page 169

    Network settings 41-001343-02 rev05 – 07.2014 4-22 9. Select a negotiation method to use on port 1and press done . Valid values are: • autonegotiation • full 10mbps • full 100mbps • full 1000mbps (applicable for the 6739i, 6735i, 6737, 6865i, and 6867i ip phones only) • half 10mbps • half 100mbps • ...

  • Page 170

    Network settings 4-23 41-001343-02 rev05 – 07.2014 for the 6867i: 1. Press on the phone to enter the options list. 2. Press the advanced softkey. 3. Enter the administrator password using the keypad. Default is “ 22222 ”. 4. Select network > ethernet ports . 5. With lan port highlighted, press the r...

  • Page 171: Advanced Network Settings

    Network settings 41-001343-02 rev05 – 07.2014 4-24 advanced network settings you can set advanced network settings on the ip phone such as, network address translation (nat), network time proto- col (ntp) time servers, virtual lan (vlan), and quality of service (qos) using the aastra web ui or the c...

  • Page 172

    Network settings 4-25 41-001343-02 rev05 – 07.2014 sbc or alg proxy/registrar the phone at ip address 10.10.10.20 is configured to register with the proxy at 63.251.195.20. Because the proxy/registrar has session border control (sbc) or application layer gateway (alg) functionality, no additional ip...

  • Page 173

    Network settings 41-001343-02 rev05 – 07.2014 4-26 ip phone ui 1. Press on the phone to enter the options list. 2. Select administrator menu. 3. Enter your administrator password. Note: the ip phones accept numeric passwords only. 4. Select network settings. 5. Select static nat. 6. Select nat ip. 7...

  • Page 174

    Network settings 4-27 41-001343-02 rev05 – 07.2014 sip and tls source ports for nat traversal a system administrator can configure the sip and tls source ports on the ip phone. Previously, the ip phone used default values ( 5060 for udp/tcp and 5061 for tls). The two new parameters for configuring t...

  • Page 175

    Network settings 41-001343-02 rev05 – 07.2014 4-28 if you enable nat, the phone uses the nat port number (and nat ip address) in the via and contact sip headers of sip messages, but still use the configured source port. Configuring sip and tls source ports using the configuration files you use the f...

  • Page 176

    Network settings 4-29 41-001343-02 rev05 – 07.2014 configuring sip and tls source ports using the aastra web ui use the following procedure to configure sip and tls source ports using the aastra web ui. Stun and turn protocols the ip phones support the following audio-path nat traversal features: • ...

  • Page 177

    Network settings 41-001343-02 rev05 – 07.2014 4-30 stun is a protocol that allows the ip phones on a network to discover the presence and types of nats and firewalls between them and the public internet. It also provides the ability for the phones to determine the public ip addresses allocated to th...

  • Page 178

    Network settings 4-31 41-001343-02 rev05 – 07.2014 configuring stun and turn servers using the aastra web ui use the following procedure to configure stun and turn servers in your network using the aastra web ui. Note: the nat ip configuration parameter takes precedence over the stun and turn parame...

  • Page 179

    Network settings 41-001343-02 rev05 – 07.2014 4-32 interactive connectivity establishment (ice) support the phones now support the interactive connectivity establishment (ice) protocol. Ice makes use of the session traversal utilities for nat (stun) protocol and its extension, traversal using relay ...

  • Page 180

    Network settings 4-33 41-001343-02 rev05 – 07.2014 https client/server configuration https is a web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the web server. Https uses secure socket layer (ssl) or transport layer security (tls) as a sublayer un...

  • Page 181

    Network settings 41-001343-02 rev05 – 07.2014 4-34 ip phone ui 1. Press on the phone to enter the options list. 2. Select administrator menu. 3. Enter your administrator password. Note: the ip phones accept numeric passwords only. 4. Select configuration server. 5. Select https settings. Configure h...

  • Page 182

    Network settings 4-35 41-001343-02 rev05 – 07.2014 for 6739i: for 6867i: ip phone ui 1. Press the options key on the phone to enter the options list. 2. Press advanced . A keyboard displays. 3. Enter the administrator password using the keyboard. Default is “ 22222 ”. 4. Press cfg. Svr. 5. Press htt...

  • Page 183

    Network settings 41-001343-02 rev05 – 07.2014 4-36 https server certificate validation the https client on the ip phones support validation of https certificates. This feature supports the following: • verisign, geotrust, thawte, comodo, entrust, and cybertrust signed certificates • user-provided ce...

  • Page 184

    Network settings 4-37 41-001343-02 rev05 – 07.2014 the administrator has the option to upload their own certificates onto the phone. The phone downloads these certifi- cates in a file of .Pem format during boot time after configuration downloads. The user-provided certificates are saved on the phone...

  • Page 185

    Network settings 41-001343-02 rev05 – 07.2014 4-38 for verisign certificate rejection the phones support 2048-bit verisign certificates. In case of a certificate error, detailed descriptions can be found from the error message list in the phone status menu. The following error descriptions are now a...

  • Page 186

    Network settings 4-39 41-001343-02 rev05 – 07.2014 for 6739i: for 6867i: 9. Press done to save the change and return to the certificates screen. Note: this change is immediately applied after pressing done . Enable/disable https validate hostname 10. Select check hostnames . 11. Press change to togg...

  • Page 187

    Network settings 41-001343-02 rev05 – 07.2014 4-40 6. In the cert. Validation checkbox, press the button to enable the feature. Enable/disable https validate certificate expiration 7. In the check expires checkbox, press the button to enable the feature. Enable/disable https validate hostname 8. In ...

  • Page 188

    Network settings 4-41 41-001343-02 rev05 – 07.2014 virtual lan (optional) virtual local area network (vlan) is a feature on the ip phone that allows for multiple logical ethernet interfaces to send outgoing rtp packets over a single physical ethernet as described in ieee std 802.3. On the ip phone, ...

  • Page 189

    Network settings 41-001343-02 rev05 – 07.2014 4-42 dscp range/vlan priority mapping dscp bits in the tos field of the ip header are set for rtp, rtcp, and sip packets using either the default values or the values configured via the " tos sip ", " tos rtp ", and " tos rtcp " parameters. When the vlan...

  • Page 190

    Network settings 4-43 41-001343-02 rev05 – 07.2014 the following table shows the dscp range/vlan priority mapping: the following table identifies the default dscp values for the protocols: configuring type of service (tos)/dscp (optional) use the following procedures to configure tos/dscp on the ip ...

  • Page 191

    Network settings 41-001343-02 rev05 – 07.2014 4-44 7. Enter a value for “ type of service sip ”. Default is 26 . Or enter a value for “ type of service rtp ”. Default is 46 . Or enter a value for “ type of service rtcp ”. Default is 46 . Valid values are 0 to 63 . Note: if you change the tos/dscp se...

  • Page 192

    Network settings 4-45 41-001343-02 rev05 – 07.2014 configuring vlan (optional) use the following procedures to configure vlan on the ip phone. 6. Press the save softkey. 7. Restart the phone for the selection to take affect. Aastra web ui 1. Click on advanced settings->network->type of service dscp ...

  • Page 193

    Network settings 41-001343-02 rev05 – 07.2014 4-46 3. Enter your administrator password. Note: the ip phones accept numeric passwords only. 4. Select network settings. 5. Select ethernet and vlan . To globally enable/disable vlan and set priority for non-ip packets: 6. Select vlan settings . 7. Sele...

  • Page 194

    Network settings 4-47 41-001343-02 rev05 – 07.2014 21. Select pc port vlan id and enter a value from 1 to 4095 to specify the vlan id for the pc port. Default is 4095 . Note: setting the pc port vlan id to 4095 and lan port vlan id to any id from 1 to 4094 will allow frames from the lan port (contai...

  • Page 195

    Network settings 41-001343-02 rev05 – 07.2014 4-48 for the 6739i: ip phone ui 1. Press the options key on the phone to enter the options list. 2. Press advanced . A keyboard displays. 3. Enter the administrator password using the keyboard. Default is “ 22222 ”. 4. Press network . 5. Press to scroll ...

  • Page 196

    Network settings 4-49 41-001343-02 rev05 – 07.2014 for the 6867i: 19. Press pc port vlan id and then enter a value from 1 to 4095 to specify the vlan id for the lan port. Default is 4095 . Note: setting the pc port vlan id to 4095 and lan port vlan id to any id from 1 to 4094 will allow frames from ...

  • Page 197

    Network settings 41-001343-02 rev05 – 07.2014 4-50 11. In the pc port vlan > pc port vlan id field, enter a value from 1 to 4095 to specify the vlan id for the lan port. Default is 4095 . Note: setting the pc port vlan id to 4095 and lan port vlan id to any id from 1 to 4094 will allow frames from t...

  • Page 198

    Network settings 4-51 41-001343-02 rev05 – 07.2014 to set vlan id and priority for the lan port (port 0): 5. Enter a vlan id value from 1 to 4095 in the vlan id field. Default is 1 . Note: setting the lan port vlan id to 4095 and pc port vlan id to any id from 1 to 4094 will allow frames from the pc...

  • Page 199

    Network settings 41-001343-02 rev05 – 07.2014 4-52 rport the session initiation protocol (sip) operates over udp and tcp. When used with udp, responses to requests are returned to the source address from which the request came, and returned to the port written into the topmost “via” header of the re...

  • Page 200

    Network settings 4-53 41-001343-02 rev05 – 07.2014 configuring rport using the aastra web ui use the following procedure to configure rport on your phone using the aastra web ui. Network time servers network time protocol (ntp) is a protocol that the ip phone uses to synchronize the phone clock time...

  • Page 201

    Network settings 41-001343-02 rev05 – 07.2014 4-54 use the following procedure to enable/disable and configure the ntp servers using the aastra web ui. 4. Select timer server 1 , timer server 2 , or time server 3 . 5. Enter the ip address (in dotted decimal) or qualified domain name for the time ser...

  • Page 202: Global Sip Settings

    Global sip settings 4-55 41-001343-02 rev05 – 07.2014 global sip settings description the ip phone uses the information in the global session initiation protocol (sip) settings to register at the ip pbx. The ip phone configuration defines network and user account parameters that apply globally to al...

  • Page 203

    Global sip settings 41-001343-02 rev05 – 07.2014 4-56 sip global parameters reference for more information about centralized conferencing, see chapter 5, the section, “centralized conferencing (for sylantro and broadsoft servers)” on page 5-273 . Ip phone ui parameters aastra web ui parameters confi...

  • Page 204

    Global sip settings 4-57 41-001343-02 rev05 – 07.2014 sip per-line parameters reference for more information about centralized conferencing, see chapter 5, the section, “centralized conferencing (for sylantro and broadsoft servers)” on page 5-273 . Specific sets of sip parameters are inter-dependent...

  • Page 205

    Global sip settings 41-001343-02 rev05 – 07.2014 4-58 sip password masking the “ mask sip password ” configuration parameter can be used to mask a user’s sip account password in the server.Cfg and local.Cfg files (downloaded from the ip phone’s web ui troubleshooting page for debug purposes). The pa...

  • Page 206

    Global sip settings 4-59 41-001343-02 rev05 – 07.2014 sip outbound support the ip phones support draft-ietf-sip-outbound-15. That specification describes how a sip user agent (ua) behind a fire- wall, reuses an existing connection (usually the register outbound connection) for the inbound request if...

  • Page 207

    Global sip settings 41-001343-02 rev05 – 07.2014 4-60 configuring a backup outbound proxy to configure this feature an administrator can set the following parameters in the configuration files or the aastra web ui: sip outbound enabled and backup proxy and backup registrar configured, • establishes ...

  • Page 208

    Global sip settings 4-61 41-001343-02 rev05 – 07.2014 use the following procedure to configure backup outbound proxies. Limitations the following are limitations with this feature: • keep-alive mechanisms shall be limited to ipv4 only. • per m5t, rfc5686 is not fully supported although the draft upo...

  • Page 209

    Global sip settings 41-001343-02 rev05 – 07.2014 4-62 configuring basic sip authentication settings you can configure sip authentication settings using the configuration files, the ip phone ui, or the aastra web ui. Reference for more information about setting the call waiting parameters, see chapte...

  • Page 210

    Global sip settings 4-63 41-001343-02 rev05 – 07.2014 for the 6739i: 1. Press the options key on the phone to enter the options list. 2. Press advanced . A keyboard displays. 3. Enter the administrator password using the keyboard. Default is “ 22222 ”. 4. Press sip . 5. Press user name and enter the...

  • Page 211

    Global sip settings 41-001343-02 rev05 – 07.2014 4-64 aastra web ui 1. For global configuration, click on advanced settings->global sip->basic sip authentication settings. Or, for per-line configuration, click on advanced settings->line n (1-9)->basic sip authentication settings . Configure sip auth...

  • Page 212

    Global sip settings 4-65 41-001343-02 rev05 – 07.2014 configuring basic sip network settings (optional) you can configure sip network settings using the configuration files, the ip phone ui, or the aastra web ui. Configure global call waiting 10. The " call waiting " field is enabled by default. To ...

  • Page 213

    Global sip settings 41-001343-02 rev05 – 07.2014 4-66 for the 6739i: 10. Enter an ip address or fully qualified host name in the registrar server field. Default is 0.0.0.0 . A global value of 0.0.0.0 disables registration. However, the phone is still active and you can dial using username@ip address...

  • Page 214

    Global sip settings 4-67 41-001343-02 rev05 – 07.2014 for the 6867i: note: you can set global configuration only using the ip phone ui. Ip phone ui 1. Press on the phone to enter the options list. 2. Press the advanced softkey. 3. Enter the administrator password using the keypad. Default is “ 22222...

  • Page 215

    Global sip settings 41-001343-02 rev05 – 07.2014 4-68 aastra web ui 1. For global configuration, click on advanced settings->global sip->basic sip network settings. Or, for per-line configuration, click on advanced settings->line n (1-9)->basic sip network settings . 2. In the " proxy server " field...

  • Page 216

    Global sip settings 4-69 41-001343-02 rev05 – 07.2014 advanced sip settings (optional) advanced sip settings on the ip phone allow you to configure specific features on the phone. The following table pro- vides a list of advanced sip settings that you can configure using the aastra web ui or the con...

  • Page 217

    Global sip settings 41-001343-02 rev05 – 07.2014 4-70 the “ sip subscription timeout retry timer ” and “ sip subscription failed retry timer ” are only configurable through the configuration files. The “ sip subscription timeout retry timer ” parameter can be used to control how long the phone delay...

  • Page 218

    Global sip settings 4-71 41-001343-02 rev05 – 07.2014 aastra web ui 1. For global configuration, click on advanced settings->global sip->advanced sip settings. 2. Or for per-line configuration, click on advanced settings->line n . 3. Enable the " explicit mwi subscription " field by checking the che...

  • Page 219

    Global sip settings 41-001343-02 rev05 – 07.2014 4-72 6. Enable the “ as-feature-event subscription ” field by checking the check box. (disable this field by unchecking the check box. Default is disabled). This feature enables or disables the specified line with the broadsoft’s server-side dnd, cfwd...

  • Page 220

    Global sip settings 4-73 41-001343-02 rev05 – 07.2014 17. In the " registration renewal timer " field, enter the threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half-way through the registration period, un...

  • Page 221

    Global sip settings 41-001343-02 rev05 – 07.2014 4-74 real-time transport protocol (rtp) settings real-time transport protocol (rtp) is used as the bearer path for voice packets sent over the ip network. Information in the rtp header tells the receiver how to reconstruct the data and describes how t...

  • Page 222

    Global sip settings 4-75 41-001343-02 rev05 – 07.2014 for example, if the rtp base port value is 5000, the first voice patch sends rtp on port 5000 and rtcp on port 5001. Addi- tional calls would then use ports 5002, 5003, etc. You can configure the rtp port on a global-basis only, using the configu...

  • Page 223

    Global sip settings 41-001343-02 rev05 – 07.2014 4-76 optional parameters have also been created to configure this feature. Administrators can enable the feature by using the “ sip amr codec payload format ”, which specifies the payload format for amr/amr-wb. Amr/amr-wb can operate in either bandwid...

  • Page 224

    Global sip settings 4-77 41-001343-02 rev05 – 07.2014 customized codec preference list you can also configure the ip phones to use preferred codecs. To do this, you must enter the payload value ( payload ), the packetization time in milliseconds ( ptime ), and enable or disable silence suppression (...

  • Page 225

    Global sip settings 41-001343-02 rev05 – 07.2014 4-78 customized codec settings if the customized codec preference list is configured as “all”, the phone will set the codec order of preference as per the fol- lowing table: attribute value payload codec 1 codec 2 . . . . . Codec 10 (in web ui) config...

  • Page 226

    Global sip settings 4-79 41-001343-02 rev05 – 07.2014 you can specify a customized codec preference list on a global-basis using the configuration files or the aastra web ui. Out-of-band dtmf and dtmf method the ip phones support out-of-band dual-tone multifrequency (dtmf) mode as referenced in rfc2...

  • Page 227

    Global sip settings 41-001343-02 rev05 – 07.2014 4-80 when an active call is using srtp (i.E. When an srtp enabled ip phone initiates a call and the receiving phone is also srtp enabled) and the transport protocol is set to tls, the ip phone ui displays a “lock” icon, indicating that the call is sec...

  • Page 228

    Global sip settings 4-81 41-001343-02 rev05 – 07.2014 for the 6739i: 1. Press the options key on the phone to enter the options list. 2. Press the advanced button. A keyboard displays. 3. Enter the administrator password using the keyboard. Default is “ 22222 ”. 4. Press the sip button. 5. Press to ...

  • Page 229

    Global sip settings 41-001343-02 rev05 – 07.2014 4-82 aastra web ui 1. Click on advanced settings->global sip->rtp settings. Global settings . Click on advanced settings->line ->rtp settings. Per-line settings . 2. Enter an rtp port base in the rtp port field. Default is 3000 . The rtp port indicate...

  • Page 230

    Global sip settings 4-83 41-001343-02 rev05 – 07.2014 6. In the codec preference list , select a codec (with its payload type) you want the phones to use. Valid values are: • all • basic (g.711 u-law, g.711 a-law, g.729) • g722 • g711u/8k • g711u/16k • g711a/8k • g711a/16k • g729 • g726-16 • g726-24...

  • Page 231: Rtcp Summary Reports

    Global sip settings 41-001343-02 rev05 – 07.2014 4-84 rtcp summary reports the ip phones include the capability of enabling/disabling the generation of rtcp summary reports using the sip vq- rtcpxr event package. These rtcp summary reports include voice quality statistics according to draft-ietf-sip...

  • Page 232

    Global sip settings 4-85 41-001343-02 rev05 – 07.2014 as administrator, you configure autodial globally, or on a per-line basis, for an ip phone. The line setting overrides the global setting. For example, you can disable autodial on a specific line simply by setting the line’s autodial number param...

  • Page 233

    Global sip settings 41-001343-02 rev05 – 07.2014 4-86 per-line configuration 1. Click on advanced settings->line ->autodial settings. 2. Perform one of the following actions: • to allow this line to use the global autodial settings, click on the use global settings parameter to enable it, then click...

  • Page 234

    Configuration server protocol 4-87 41-001343-02 rev05 – 07.2014 configuration server protocol you can download new versions of firmware and configuration files from the configuration server to the ip phone using any of the following types of protocols: tftp, ftp, http, and https. For each protocol, ...

  • Page 235

    Configuration server protocol 41-001343-02 rev05 – 07.2014 4-88 9. Enter the ip address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. Ip phone ui tftp settings • select primary tftp • enter the ip address or fully qualified domain name...

  • Page 236

    Configuration server protocol 4-89 41-001343-02 rev05 – 07.2014 note: for more information on configuring the https security method, http to https redirect, and https server blocking for http xml posts, see the section, “https client/server configuration” on page 4-33 . 10. Press done or set repeate...

  • Page 237

    Configuration server protocol 41-001343-02 rev05 – 07.2014 4-90 for the 6739i: ip phone ui 1. Press the options key on the phone to enter the options list. 2. Press the advanced button. A keyboard displays. 3. Enter the administrator password using the keyboard. Default is “ 22222 ”. 4. Press cfg. S...

  • Page 238

    Configuration server protocol 4-91 41-001343-02 rev05 – 07.2014 for the 6867i: 8. Press until the options list screen displays. 9. Press restart to restart the phone for the change to take affect. Ip phone ui 1. Press on the phone to enter the options list. 2. Press the advanced softkey. 3. Enter th...

  • Page 239

    Configuration server protocol 41-001343-02 rev05 – 07.2014 4-92 7. Use the following table to configure the applicable server. 8. Press the save softkey. 9. Restart the phone for the change to take affect. Ip phone ui tftp settings • in the primary server field, enter the ip address or fully qualifi...

  • Page 240

    Configuration server protocol 4-93 41-001343-02 rev05 – 07.2014 aastra web ui 1. Click on advanced settings->configuration server..

  • Page 241

    Configuration server protocol 41-001343-02 rev05 – 07.2014 4-94 2. Select the protocol from the " download protocol " list box. Valid values are tftp , ftp , http , and https . Default is tftp . The ip phone uses the protocol you select to download new firmware and configuration files from the confi...

  • Page 242: Chapter 5

    5-1 41-001343-02 rev05 – 07.2014 chapter 5 configuring operational features about this chapter the ip phones have specific operational features you can configure to customize your ip phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. ...

  • Page 243

    About this chapter 41-001343-02 rev05 – 07.2014 5-2 filter out incoming dtmf events page 5-58 call waiting page 5-59 stuttered dial tone page 5-63 xml beep support page 5-64 status scroll delay page 5-65 switch focus to ringing line page 5-66 call hold reminder during active calls page 5-67 call hol...

  • Page 244

    About this chapter 5-3 41-001343-02 rev05 – 07.2014 configurable display for blank blf/list softkeys page 5-139 ring signal type for blf page 5-139 blf subscription period page 5-143 blf/xfer and speeddial/xfer keys page 5-144 speeddial/conference key page 5-147 speeddial/mwi key page 5-150 automati...

  • Page 245: Operational Features

    Operational features 41-001343-02 rev05 – 07.2014 5-4 operational features description this section describes the operational features managed and configured by a system administrator. User passwords a user or an administrator can change the user passwords on the phone using the configuration files,...

  • Page 246

    Operational features 5-5 41-001343-02 rev05 – 07.2014 for the 6867i: 1. Press to enter the options list. 2. Select lock > password . 3. Press on the “ current password ” text box, and enter the current user password. 4. Press on the “ new password ” text box, and enter the new user password. 5. Pres...

  • Page 247

    Operational features 41-001343-02 rev05 – 07.2014 5-6 resetting a user password if a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset user password feature resets the password to the factory default which is blank (no password). ...

  • Page 248: Administrator Passwords

    Operational features 5-7 41-001343-02 rev05 – 07.2014 administrator passwords an administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the options key on the ip phone. You turn this feature on and o...

  • Page 249

    Operational features 41-001343-02 rev05 – 07.2014 5-8 locking/unlocking the phone using the ip phone ui use the following ip phone ui procedure to lock/unlock an ip phone and prevent it from being used or configured. For the 6739i: ip phone ui lock the phone: 1. Press on the phone to enter the optio...

  • Page 250

    Operational features 5-9 41-001343-02 rev05 – 07.2014 for the 6867i: locking/unlocking the phone using the aastra web ui use the following aastra web ui procedure to lock/unlock an ip phone and prevent it from being used or configured. Configuring a lock/unlock key using the configuration files usin...

  • Page 251

    Operational features 41-001343-02 rev05 – 07.2014 5-10 use the following procedure to configure a key as a lock/unlock key using the configuration files. Reference to use the lock/unlock softkey or programmable key, see “using the configured lock/unlock softkey on the ip phone” on page 5-10 . Config...

  • Page 252

    Operational features 5-11 41-001343-02 rev05 – 07.2014 for the 6739i: for the 6867i: unlock the phone: 1. Press the unlock softkey. A password prompt displays. 2. Enter the user or administrator password and press enter. The phone unlocks. The led for the softkey and the message waiting lamp go off....

  • Page 253

    Operational features 41-001343-02 rev05 – 07.2014 5-12 defining an emergency dial plan public telephone networks in countries around the world have a single emergency telephone number (emergency serv- ices number), that allows a caller to contact local emergency services for assistance when required...

  • Page 255: User Dial Plan Setting

    Operational features 41-001343-02 rev05 – 07.2014 5-14 configurable emergency call behavior administrators have the option of changing the default behavior of the ip phones when an emergency call (i.E. A call made to an emergency number matching one of the values defined in the “ emergency dial plan...

  • Page 256: Time and Date

    Operational features 5-15 41-001343-02 rev05 – 07.2014 configuring the sip user parameter dial plan use the following procedure to configure the sip user parameter dial plan. Limitation the “ sip user parameter dial plan ” value is checked after an existing prepend dial plan is checked, so the numbe...

  • Page 257

    Operational features 41-001343-02 rev05 – 07.2014 5-16 method 1 you can set a time zone using the time zone option in the ip phone ui or you can use the “ time zone name” parameter in the configuration files. Both methods allow you to enter a value from the time zone table. The list of time zone nam...

  • Page 260

    Operational features 5-19 41-001343-02 rev05 – 07.2014 custom time zone support a user or administrator can also set a custom time zone on the phone to be configured with the network time protocol (ntp) server addresses. However, ntp provides the coordinated universal time (utc) time so the phone re...

  • Page 261

    Operational features 41-001343-02 rev05 – 07.2014 5-20 7. Select a date format from the list of options. Valid values are: • www mmm dd (default) • dd-mmm-yy • yyyy-mm-dd • dd/mm/yyyy • dd/mm/yy • dd-mm-yy • mm/dd/yy • mmm dd • dd mmm yyyy • www dd mmm • dd mmm • dd.Mm.Yyyy note: the default date fo...

  • Page 262

    Operational features 5-21 41-001343-02 rev05 – 07.2014 for the 6739i: ip phone ui 1. Press the options key on the phone to enter the options list. Set time format: 2. Press set time. 3. Press time format and select a value for the time format on your phone. Valid values are 12 hour and 24 hour . Not...

  • Page 263

    Operational features 41-001343-02 rev05 – 07.2014 5-22 set daylight savings time: 10. Press daylight savings . 11. Press a daylight savings time option. Valid values are: • off • 30 min summertime • 1 hr summertime • automatic note: the default for daylight savings is automatic . 12. Press the to re...

  • Page 264

    Operational features 5-23 41-001343-02 rev05 – 07.2014 for the 6867i: ip phone ui 1. Press to enter the options list. Set time format: 2. Navigate to the time and date -> settings option and press the button or select softkey. 3. With time format highlighted press the 4 key to move to selection colu...

  • Page 265

    Operational features 41-001343-02 rev05 – 07.2014 5-24 configuring time and date using the aastra web ui use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the aastra web ui. Time servers a time server is a computer server that reads ...

  • Page 266

    Operational features 5-25 41-001343-02 rev05 – 07.2014 setting time server using the configuration files use the following procedure to enable/disable the time server and optionally set the ip address of time servers 1, 2, and/or 3. Setting time server using the ip phone ui use the following procedu...

  • Page 267

    Operational features 41-001343-02 rev05 – 07.2014 5-26 setting time server using the aastra web ui use the following procedure to set the time server and optionally set the ip address of time servers 1, 2, and/or 3. Aastra web ui 1. Click on basic settings->preferences->time and date setting . To en...

  • Page 268: Backlight Mode

    Operational features 5-27 41-001343-02 rev05 – 07.2014 backlight mode the 6735i, 6737i, 6755i, 6757i, 6757i ct and 6865i have a backlight feature that allows you to turn the backlight on the lcd: • off - backlight is always off. • auto (default)- automatically turns on the backlight when the phone i...

  • Page 269: Display

    Operational features 41-001343-02 rev05 – 07.2014 5-28 display the display option on the 6739i and 6867i ip phones allows you to set the following on your phone: • brightness level • brightness timer • calibrate screen (6739i only) brightness level the " brightness level " option allows you to set t...

  • Page 270

    Operational features 5-29 41-001343-02 rev05 – 07.2014 brightness timer the " brightness timer " option allows you to set the amount of time you want the lcd display to stay illuminated before turning the backlight off during a period of inactivity. For example, if you set the brightness timer to 60...

  • Page 271

    Operational features 41-001343-02 rev05 – 07.2014 5-30 calibrate screen (6739i only) the “ calibrate screen ” option allows you to calibrate the color touchscreen. This process makes fine adjustments to the color screen on the phone for optimal display purposes. Calibrating the screen background ima...

  • Page 272

    Operational features 5-31 41-001343-02 rev05 – 07.2014 idle screen image requirements for the 6867i: • 240x320 pixels • 24-bit color depth. • both .Png and .Jpg files are supported • there should be no frame around the image • avoid using images with light-colored elements configuring background ima...

  • Page 273: 6867I Screen Saver

    Operational features 41-001343-02 rev05 – 07.2014 5-32 switching the 6867i ip phone’s home/idle screen mode using the configuration files use the following parameter to switch the 6867i ip phones home/idle screen mode. Switching the 6867i ip phone’s home/idle screen mode using the ip phone ui use th...

  • Page 274: Picture Id Feature

    Operational features 5-33 41-001343-02 rev05 – 07.2014 configuring the screen saver timer using the phone ui use the following procedure to configure the screen saver timer using the ip phone ui. Picture id feature the picture id feature on the 6739i and 6867i shows a picture id of a caller on the l...

  • Page 275: Audio Dhsg Headset

    Operational features 41-001343-02 rev05 – 07.2014 5-34 pictures must be in “.Png” format, 150pixels wide x 200pixels tall, and in 24-bit color (the 6867i also supports 32-bit color). The filenames for pictures must be stored using the phone number as the filename (for example, 9995551234.Png). Ena- ...

  • Page 276

    Operational features 5-35 41-001343-02 rev05 – 07.2014 configuring dhsg using the configuration files use the following information to configure the use of a dhsg headset on the ip phones. Configuring dhsg using the ip phone ui use the following procedure to configure dhsg using the ip phone ui. Con...

  • Page 277: Audio Hi-Q On G.722 Calls

    Operational features 41-001343-02 rev05 – 07.2014 5-36 configurable bluetooth support administrators now have the option of enabling or disabling bluetooth functionality on the 6739i ip phone. By defining the “ audio bluetooth ” parameter as “ 0 ” in the configuration files, bluetooth functionality ...

  • Page 278

    Operational features 5-37 41-001343-02 rev05 – 07.2014 configuring wideband audio equalizer settings using the ip phone ui use the following procedure to configure the wideband audio equalizer settings using the ip phone’s ui. Configuring wideband audio equalizer settings using the configuration fil...

  • Page 279

    Operational features 41-001343-02 rev05 – 07.2014 5-38 audio transmit and receive gain adjustments the audio gain properties for the ip phone handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far-end equipment. You can adjust these settings from -10 db to +...

  • Page 280: Live Dialpad

    Operational features 5-39 41-001343-02 rev05 – 07.2014 live dialpad the "live dialpad" option on the ip phone turns the live dial pad mode on or off. With live dial pad on, the ip phone automatically dials out and turns on handsfree mode as soon as a dial pad key or softkey is pressed. With live dia...

  • Page 281: Language

    Operational features 41-001343-02 rev05 – 07.2014 5-40 language the ip phones support several different languages. You can have the ip phone ui and the aastra web ui display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, ...

  • Page 282

    Operational features 5-41 41-001343-02 rev05 – 07.2014 loading language packs via the configuration file (.Cfg) using the configuration files, you specify a language pack to load in the following format: lang__.Txt or lang_.Txt where is the language code specified in standard iso 639 (see appendix a...

  • Page 283

    Operational features 41-001343-02 rev05 – 07.2014 5-42 specifying the screen language to use once the language pack(s) have loaded, you must then specify which language to use on the phone. After the phone has booted up, you can specify which language(s) to use. You can use the configuration files (...

  • Page 284

    Operational features 5-43 41-001343-02 rev05 – 07.2014 2. Navigate to the language option and press the button or select softkey. 3. With screen language highlighted press the 4 key to move to selection column. 4. Use the 5 and 2 keys to scroll through and choose the desired screen language. 5. Pres...

  • Page 285

    Operational features 41-001343-02 rev05 – 07.2014 5-44 specifying the input language to use the phones support text and character inputs in various languages (english, german, french, spanish, italian, portuguese, russian, and nordic). Inputting textual or character information into the ip phone ui,...

  • Page 286

    Operational features 5-45 41-001343-02 rev05 – 07.2014 french spanish key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÀÇÁÅÆ abc2àâçáåæ 3 def3ÉÈÊË def3éèêë 4 ghi4ÎÏ ghi4îï 5 jkl5 jkl5 6 mno6ÑÓÒÔÖ mno6ñóòôö 7 pqrs7 pqrs7 8 tuv8ÚÙÛÜ tuv8úùûü 9 wxyz9 wxyz9 * * * # #...

  • Page 287

    Operational features 41-001343-02 rev05 – 07.2014 5-46 german italian key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÄÀ abc2äà 3 def3É def3é 4 ghi4 ghi4 5 jkl5 jkl5 6 mno6Ö mno6ö 7 pqrs7ß pqrs7ß 8 tuv8Ü tuv8ü 9 wxyz9 wxyz9 * * * # #/\@ #/\@ key uppercase charac...

  • Page 288

    Operational features 5-47 41-001343-02 rev05 – 07.2014 portuguese russian key uppercase characters lowercase characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 abc2ÁÀÃÇ abc2áàâãç 3 def3ÉÊ def3éê 4 ghi4Í ghi4í 5 jkl5 jkl5 6 mno6ÓÔÕ mno6óôõ 7 pqrs7 pqrs7 8 tuv8ÚÜ tuv8úü 9 wxyz9 wxyz9 * * * # # / \ @ # / \...

  • Page 289

    Operational features 41-001343-02 rev05 – 07.2014 5-48 nordic configuring language input using the configuration files an administrator can specify the input language to use by entering a specific parameter in the configuration files. An administrator must enter the following parameter to enable thi...

  • Page 290

    Operational features 5-49 41-001343-02 rev05 – 07.2014 configuring language input using the ip phone ui once “language input” is enabled, an administrator or user can change the input language on the phone using the ip phone ui. The “ input language ” option appears under the language option in the ...

  • Page 291

    Operational features 41-001343-02 rev05 – 07.2014 5-50 configuring language input using the aastra web ui once “language input” is enabled, an administrator or user can also change the input language on the phone using the aastra web ui. The “ input language ” option appears at the path basic settin...

  • Page 292: Minimum Ringer Volume

    Operational features 5-51 41-001343-02 rev05 – 07.2014 the following table illustrates the latin 2 character set now used on the ip phones. Minimum ringer volume to prevent the user from turning off the ringer, an administrator can configure a parameter called “ ringer volume mini- mum ” to set the ...

  • Page 293

    Operational features 41-001343-02 rev05 – 07.2014 5-52 you can lock and unlock keys using the configuration files only. When viewing the locked key via the aastra web ui, the key is grayed out (disabled) and cannot be changed. Locking is dynamic for xml pushes. You use the following “locking” parame...

  • Page 294

    Operational features 5-53 41-001343-02 rev05 – 07.2014 locking/unlocking the save and delete keys by default, the 6730i, 6731i, 6753i, and 6865i have two keys dedicated to the save and delete functions. These two keys can be made programmable by the administrator, freeing up the total number of prog...

  • Page 295: Local Dial Plan

    Operational features 41-001343-02 rev05 – 07.2014 5-54 local dial plan a dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. Access codes, area codes, specialized codes, and combinations of the number of digits dialed are all part of a dial ...

  • Page 296

    Operational features 5-55 41-001343-02 rev05 – 07.2014 for example, if you add a prepend map of “[2-9]xxxxxxxxx,91”, the ip phone adds the digits “91” to any 10-digit number beginning with any digit from 2 to 9 that is dialed out. Other examples of prepend mappings are: • 1x+#,9 (prepends 9 to any d...

  • Page 297

    Operational features 41-001343-02 rev05 – 07.2014 5-56 configuring the sip local dial plan, dial plan terminator, and digit timeout use the following procedures to configure the sip local dial plan using the configuration files or the aastra web ui. Configuration files for specific parameters you ca...

  • Page 298: Suppressing Dtmf Playback

    Operational features 5-57 41-001343-02 rev05 – 07.2014 suppressing dtmf playback a feature on the ip phones allows administrators to enable or disable the suppression of dtmf playback when a number is dialed from the softkeys and programmable keys. When suppression of dtmf playback is disabled, and ...

  • Page 299

    Operational features 41-001343-02 rev05 – 07.2014 5-58 filter out incoming dtmf events an administrator can enter a parameter in the configuration files to suppress incoming dtmf playback. This new parame- ter called “ suppress incoming dtmf playback ” will suppress the playback of both sip info and...

  • Page 300: Call Waiting

    Operational features 5-59 41-001343-02 rev05 – 07.2014 call waiting the call waiting feature notifies a user on an active call on the phone, of a new incoming call. You can disable this call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message. A ...

  • Page 301

    Operational features 41-001343-02 rev05 – 07.2014 5-60 call waiting tone you can also enable or disable the playing of a short “call waiting tone" when there is an incoming call on your phone using the “ play call waiting tone ” parameter. This feature is enabled by default. If you have call waiting...

  • Page 302

    Operational features 5-61 41-001343-02 rev05 – 07.2014 configuring call waiting tone use the following procedures to configure the call waiting tone feature on the ip phone. Call waiting tone period a user or administrator can specify a specific time period (in seconds) for the call waiting tone to ...

  • Page 303

    Operational features 41-001343-02 rev05 – 07.2014 5-62 configuring “call waiting tone period” you use the following procedures to enable or disable “call waiting tone period”. Configuration files for specific parameters you can set in the configuration files, see appendix a, the section, “call waiti...

  • Page 304: Stuttered Dial Tone

    Operational features 5-63 41-001343-02 rev05 – 07.2014 stuttered dial tone you can enable or disable the playing of a stuttered dial tone when there is a message waiting on the ip phone. You can configure this feature using the configuration files and the aastra web ui. Configuring stuttered dial to...

  • Page 305: Xml Beep Support

    Operational features 41-001343-02 rev05 – 07.2014 5-64 xml beep support the ip phones have a feature that allows you to enable or disable a beep on the phone when it receives a status message from an xml application. This beep can be turned on or off using the aastra web ui, the configuration files,...

  • Page 306: Status Scroll Delay

    Operational features 5-65 41-001343-02 rev05 – 07.2014 status scroll delay the ip phones have a feature that allows you to specify the time delay, in seconds, between the scrolling of each status message (including xml status messages) on the phone. The default time is 5 seconds for each message to ...

  • Page 307

    Operational features 41-001343-02 rev05 – 07.2014 5-66 switch focus to ringing line an administrator or user can control the behavior of the phone when it receives an incoming call when it is already in a connected call. By default, the phone switches focus to the ringing line to enable the user to ...

  • Page 308

    Operational features 5-67 41-001343-02 rev05 – 07.2014 call hold reminder during active calls the ip phones allow a user or administrator to enable or disable the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold. For example, when this feat...

  • Page 309

    Operational features 41-001343-02 rev05 – 07.2014 5-68 call hold reminder (on single hold) in previous releases, the call hold reminder ring splash was triggered when you hung up a call and there was at least one other call on hold. The reminder ring splash timer started only when the active call hu...

  • Page 310

    Operational features 5-69 41-001343-02 rev05 – 07.2014 call hold reminder timer & frequency there are two parameters an administrator can set on the ip phones along with the “ call hold reminder ” and “ call hold reminder during active calls ” parameters: • call hold reminder timer • call hold remin...

  • Page 311

    Operational features 41-001343-02 rev05 – 07.2014 5-70 preferred line and preferred line timeout an administrator or user can define a preferred line as well as a preferred timeout . If a preferred line is selected, after a call ends (incoming or outgoing), the display switches back to the preferred...

  • Page 312

    Operational features 5-71 41-001343-02 rev05 – 07.2014 use the following parameters to configure preferred line focus using the aastra web ui. Goodbye key cancels incoming call you can configure the goodbye key to drop active calls or ignore incoming calls using the “ goodbye cancels incoming call ”...

  • Page 313

    Operational features 41-001343-02 rev05 – 07.2014 5-72 for 8 and 11-line lcd phones if you enable this parameter, and the phone receives another call when an active call is already present, the phone displays softkey 1 as “ answer ” and softkey 2 as “ ignore ”. You can press the required softkey as ...

  • Page 314

    Operational features 5-73 41-001343-02 rev05 – 07.2014 configurable status code on ignoring incoming calls when a user presses the “ ignore ” key on the phones during an incoming call, the phone rejects the incoming call with a status code of “486 busy here”. The ip phones allow an administrator to ...

  • Page 315

    Operational features 41-001343-02 rev05 – 07.2014 5-74 customizable message waiting indicator (mwi) request uri in release 3.1 and up, an administrator can enter a parameter in the configuration files to customize the request-uri for mwi feature subscription. This parameter is called “ sip linex mwi...

  • Page 316: Dnd Key Mode

    Operational features 5-75 41-001343-02 rev05 – 07.2014 dnd key mode the ip phones have a feature you can enable called "do not disturb (dnd). An administrator or user can set “do not dis- turb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for th...

  • Page 317

    Operational features 41-001343-02 rev05 – 07.2014 5-76 reference for more information, see the section, “do not disturb (dnd)” on page 5-161 . Aastra web ui 1. Click on basic settings->preferences->general. 2. In the “ dnd key mode ” field, select a “do not disturb” (dnd) mode to use on the phone. V...

  • Page 318: Call Forward Mode

    Operational features 5-77 41-001343-02 rev05 – 07.2014 call forward mode call forward (cfwd) on the ip phone allows incoming calls to be forwarded to another destination. The phone sends the sip message to the sip proxy, which then forwards the call to the assigned destination. An administrator or u...

  • Page 319

    Operational features 41-001343-02 rev05 – 07.2014 5-78 reference for more information, see the section, “call forwarding” on page 5-197 . Aastra web ui 1. Click on basic settings->preferences->general . Note: if there is no cfwd key configured on the phone or it is removed, you can still configure c...

  • Page 320

    Operational features 5-79 41-001343-02 rev05 – 07.2014 link layer discovery protocol for media endpoint devices (lldp-med) and emergency location identification number (elin) the ip phones support link layer discovery protocol for media endpoint devices (lldp-med). Lldp-med is designed to allow for ...

  • Page 321

    Operational features 41-001343-02 rev05 – 07.2014 5-80 configuring lldp-med and elin use the following procedures to configure lldp-med and elin on the ip phones. Use the following procedure to enable/disable lldp-med using the ip phone ui. Configuration files for specific parameters you can set in ...

  • Page 322

    Operational features 5-81 41-001343-02 rev05 – 07.2014 use the following procedure to configure lldp-med using the aastra web ui: incoming/outgoing intercom with auto-answer and barge in the intercom feature allows you to press the configured intercom button on the ip phone and then enter the number...

  • Page 323

    Operational features 41-001343-02 rev05 – 07.2014 5-82 incoming intercom calls you can configure how the phone handles incoming intercom calls. You can receive incoming intercom calls whether or not there are active calls on the phone. The way the phone handles the call depends on the incoming inter...

  • Page 324

    Operational features 5-83 41-001343-02 rev05 – 07.2014 configuring intercom calls settings you can configure the intercom feature using the configuration files or the aastra web ui. Use the following procedures to configure intercom calls on the ip phone. Note: an administrator can configure the inc...

  • Page 325: Group Paging Rtp Settings

    Operational features 41-001343-02 rev05 – 07.2014 5-84 group paging rtp settings an administrator or user can configure a specific key (softkey, programmable key, or expansion module key) on the phone that allows you to send/receive a real time transport protocol (rtp) stream to/from pre-configured ...

  • Page 326

    Operational features 5-85 41-001343-02 rev05 – 07.2014 how it works after pressing a configured “paging” key on the phone, the phone sends an rtp stream to a preconfigured multicast address (ip port). Any phone in the local network then listens for the rtp stream on the preconfigured multicast addre...

  • Page 327: Speeddial Key Mapping

    Operational features 41-001343-02 rev05 – 07.2014 5-86 using the configured paging key on the ip phone the following procedure describes the use of the paging key. The procedures assumes you have already configured the paging key using the configuration files or the aastra web ui. Speeddial key mapp...

  • Page 328

    Operational features 5-87 41-001343-02 rev05 – 07.2014 enabling/disabling redial, xfer, and conf keys you can enable or disable the redial , xfer , and conf keys as required using the following parameters in the configura- tion files: • redial disabled • conference disabled • call transfer disabled ...

  • Page 329

    Operational features 41-001343-02 rev05 – 07.2014 5-88 using redial key for “last number redial” the ip phones have an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. You can: • press the redial key twice to redial the last numb...

  • Page 330: Ring Tones and Tone Sets

    Operational features 5-89 41-001343-02 rev05 – 07.2014 ring tones and tone sets you can configure ring tones and ring tone sets on the ip phones. Ring tones there are several distinct ring tones a user or administrator can select from to set on the ip phones. You can enable/disa- ble these ring tone...

  • Page 331

    Operational features 41-001343-02 rev05 – 07.2014 5-90 ip phone ui global: tone 1 tone 2 tone 3 tone 4 tone 5 tone 6 tone 7 tone 8 tone 9 tone 10 tone 11 tone 12 tone 13 tone 14 tone 15 silent global: tone 1 aastra web ui global: tone 1 tone 2 tone 3 tone 4 tone 5 tone 6 tone 7 tone 8 tone 9 tone 10...

  • Page 332

    Operational features 5-91 41-001343-02 rev05 – 07.2014 ring tone sets in addition to ring tones, you can configure ring tone sets on a global-basis on the ip phones. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the ip phones are: • austra...

  • Page 333

    Operational features 41-001343-02 rev05 – 07.2014 5-92 4. Select set ring tone . 5. Select the type of ring tone ( tone 1 through tone 15 , or silent ). 6. Press done to save the change. 7. Select tone set . 8. Select the country for which you want to apply the tone set. Valid values are australia ,...

  • Page 334

    Operational features 5-93 41-001343-02 rev05 – 07.2014 ring tone via speaker during active calls the parameter “ ring audibly enable ” can be used to configure the ip phones to play the ring tone of an incoming call via the phone’s speaker while in an active call or if a user is in the process of di...

  • Page 335: No Service Congestion Tone

    Operational features 41-001343-02 rev05 – 07.2014 5-94 phone receives a call for any line other than the line that is being used to dial out. When the phone exits the ringing state (e.G. The incoming call is answered), the tone device of the phone will revert back to originally configured audio devi...

  • Page 336: Priority Alerting

    Operational features 5-95 41-001343-02 rev05 – 07.2014 with consideration to scenarios where a dial tone should be played even if the phone is in a “no service” state (e.G. Sce- narios where the proxy may still accept invites from the phone even if unregistered), the “ no service congestion tone ” p...

  • Page 337

    Operational features 41-001343-02 rev05 – 07.2014 5-96 sylantro servers the ring tone keywords that can display in the "alert-info" header for a sylantro server are: • alert-acd (auto call distribution) • alert-community-1 • alert-community-2 • alert-community-3 • alert-community-4 • alert-emergency...

  • Page 338

    Operational features 5-97 41-001343-02 rev05 – 07.2014 a system administrator can configure the ring tone cadences if required, using the configuration files. The following table identifies the different bellcore ring tone patterns and cadences. Mexican tone set cadences the following are mexican to...

  • Page 339

    Operational features 41-001343-02 rev05 – 07.2014 5-98 brazilian tone set cadences the following are brazilian tone set cadences. Russian tone set cadences the following are russian tone set cadences. Malaysian tone set cadences the following are malaysian tone set cadences. Limitations for malaysia...

  • Page 340

    Operational features 5-99 41-001343-02 rev05 – 07.2014 italian tone set cadences the following are italian tone set cadences (for “italy”) . Slovak tone set cadences the following are slovak tone set cadences. Configuring priority alerting and ring tone cadences using the configuration files use the...

  • Page 341

    Operational features 41-001343-02 rev05 – 07.2014 5-100 configuring priority alerting using the aastra web ui use the following procedure to configure priority alerting using the aastra web ui. Call waiting tones call waiting is a feature that tells you if a new caller is trying to contact you when ...

  • Page 342

    Operational features 5-101 41-001343-02 rev05 – 07.2014 for asterisk and broadworks servers, call waiting tones are specified by the default bellcore tones indicated in the table ring tone pattern (asterisk/broadworks servers) on page 5-96. For sylantro servers, call waiting tones are specified by t...

  • Page 343

    Operational features 41-001343-02 rev05 – 07.2014 5-102 how this feature works when directed call pickup is enabled with blf or blf/list how this feature works when directed call pickup is disabled with blf or blf/list you can enable/disable “directed call pickup” using the configuration files or th...

  • Page 344

    Operational features 5-103 41-001343-02 rev05 – 07.2014 configuring blf/blf list for directed call pickup use the following procedure to configure blf/blf list for directed call pickup in the configuration files. Use the following procedure to configure blf or blf/list for directed call pickup in th...

  • Page 345

    Operational features 41-001343-02 rev05 – 07.2014 5-104 5. Click on operation->softkeys and xml or click on operation->programmable keys or click on operation->expansion module . Note: depending on your phone-model, the key configuration screen displays. The 6755i key screen is shown as an example. ...

  • Page 346

    Operational features 5-105 41-001343-02 rev05 – 07.2014 configuring xml for directed call pickup use the following procedure to configure xml for directed call pickup in the configuration files. Use the following procedure to configure xml for directed call pickup in the aastra web ui. 12. In the " ...

  • Page 347

    Operational features 41-001343-02 rev05 – 07.2014 5-106 5. Click on operation->softkeys and xml or click on operation->programmable keys or click on operation->expansion module . Note: depending on your phone-model, the key configuration screen displays. The 6755i key screen is shown as an example. ...

  • Page 348

    Operational features 5-107 41-001343-02 rev05 – 07.2014 softkeys/programmable keys/feature keys/expansion module keys you can configure the softkeys, programmable keys, feature keys, and expansion module keys that are applicable to a specific phone model, to perform specific functions on the ip phon...

  • Page 349

    Operational features 41-001343-02 rev05 – 07.2014 5-108 state-based softkeys users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - the phone is not being used. • connected - the current l...

  • Page 350

    Operational features 5-109 41-001343-02 rev05 – 07.2014 you can enable or disable the softkey states using the configuration files or the aastra web ui. In the aastra web ui, you disable a state by unchecking the box for that operational state. In the configuration files, you use the following param...

  • Page 351

    Operational features 41-001343-02 rev05 – 07.2014 5-110 the following table shows how the keys in the example above would display on the ip phone ui. Softkeys and programmable keys are configurable using the aastra web ui or the configuration files. Programmable keys the following table provides the...

  • Page 352

    Operational features 5-111 41-001343-02 rev05 – 07.2014 softkey/programmable key/expansion module key functions you can configure the softkeys and programmable keys on the phones and any attached expansion module keys to per- form specific functions using the configuration files or the aastra web ui...

  • Page 353

    Operational features 41-001343-02 rev05 – 07.2014 5-112 directed call pickup (dcp)/group call pickup (gcp) dcp directed call pickup (this feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in release 3.3.1 sp4). (for sylantro servers) indicates the key is configured for either di...

  • Page 354

    Operational features 5-113 41-001343-02 rev05 – 07.2014 speeddial/conf speeddialconf speeddial/conf indicates the key is set to be used as a speeddial key and as a conference key. For more information about the speeddial/conf feature, see the section “speeddial/conference key” on page 5-147 . Speedd...

  • Page 355

    Operational features 41-001343-02 rev05 – 07.2014 5-114 reference for more information about key functions for your model phone, see your ip phone user guide . Configuring softkeys and programmable keys use the following procedures to configure the softkeys and programmable keys on the ip phone. Pho...

  • Page 356

    Operational features 5-115 41-001343-02 rev05 – 07.2014 aastra web ui 1. Click on operation->softkeys and xml or click on operation->programmable keys or click on operation->expansion module . Depending on your phone-model, the key configuration screen displays. The 6755i key screen is shown as an e...

  • Page 357

    Operational features 41-001343-02 rev05 – 07.2014 5-116 configurable positioning of programmed softkeys by default, when programming softkeys for the 6867i ip phone, the softkey is automatically placed (i.E. Collapses) into the first available softkey slot/position on the lcd display. For example, i...

  • Page 358

    Operational features 5-117 41-001343-02 rev05 – 07.2014 configuring programmed softkey positioning options use the following procedures to configure the programmed softkey positioning options. Shifting of softkey positions for busy states by default, user configured softkeys are automatically shifte...

  • Page 359

    Operational features 41-001343-02 rev05 – 07.2014 5-118 option to remove the “more” softkey when not required administrators can control how softkeys are displayed on the ip phones’ screens when the number of softkeys configured matches the exact number of softkey buttons on the phone. For example, ...

  • Page 360

    Operational features 5-119 41-001343-02 rev05 – 07.2014 when the “ collapsed more softkey screen ” parameter is enabled for the 6737i, 6757i, or 6757i ct the phone will apply the same behavior if six top softkeys or six bottom softkeys are configured. Icom cfwd park lcr pickup more services dnd dire...

  • Page 361

    Operational features 41-001343-02 rev05 – 07.2014 5-120 when the “ collapsed more softkey screen ” parameter is enabled for the 6739i ip phone, the phone will apply the same behavior if a total of 12 softkeys are configured. Default screen 1 parameter enabled l1 thomas keller 11 : 40am 13/05/13 thom...

  • Page 362

    Operational features 5-121 41-001343-02 rev05 – 07.2014 when the “ collapsed more softkey screen ” parameter is enabled for the 6867i ip phone, the phone will apply the same behavior if six top softkeys or four bottom softkeys are configured. Configuring the collapsed more softkey screen option use ...

  • Page 363

    Operational features 41-001343-02 rev05 – 07.2014 5-122 configuring the increase of displayed characters for softkey line labels use the following parameter to disable the line icon and increase the number of characters displayed for softkey line labels : 6757i cordless (ct) feature keys in addition...

  • Page 364

    Operational features 5-123 41-001343-02 rev05 – 07.2014 base. • if no line keys are programmed for the feature key, the handset is restricted to intercom calls only. • if all 12 programmable functions have been programmed to "none", the user is presented with a list empty message when the feature ke...

  • Page 365

    Operational features 41-001343-02 rev05 – 07.2014 5-124 handset key functions table feature key function configuration file parameter aastra web ui parameter description none none none indicates the key is disabled. This option is available from web ui only. Line (lines 1 through 9 are available for...

  • Page 366

    Operational features 5-125 41-001343-02 rev05 – 07.2014 reference for more information about features key functions for your 6757i ct, see your aastra ip phone 6757i ct user’s guide . Configuring handset feature keys you can program up to 15 feature keys on the 6757i ct ip phone using the configurat...

  • Page 367

    Operational features 41-001343-02 rev05 – 07.2014 5-126 aastra web ui 1. Click on operation->handset keys. 2. Select the handset key you want to program. 3. Select the function for that handset key from the " key function " field. 4. Click save settings to save the function you selected to the hands...

  • Page 368

    Operational features 5-127 41-001343-02 rev05 – 07.2014 press-and-hold speeddial keypad keys the keypad keys on the ip phones can be used to store speeddial numbers that are dialed out when a user presses and holds the respective key. These press-and-hold speeddial numbers can be configured using th...

  • Page 369: 6867I Hard Key Reprogramming

    Operational features 41-001343-02 rev05 – 07.2014 5-128 6867i hard key reprogramming administrators have the ability to reprogram 7 of the 6867i ip phone’s hard keys with any one of the phone’s softkey func- tions. 6867i hard key mapping notes: • the reprogramming of hard keys 5, 6, 7, and 11 (indic...

  • Page 370

    Operational features 5-129 41-001343-02 rev05 – 07.2014 the following parameters can be used to reprogram the hard keys: configuration parameter description hardkeyn type the type of key to which you would like to change the hard key. Valid types include: • none • line • speeddial • dnd • blf • list...

  • Page 371

    Operational features 41-001343-02 rev05 – 07.2014 5-130 in addition to the above basic parameters, the following supplementary parameters can also be used for the hard keys: configuration parameter description hardkeyn locked locks the specified hard key on the ip phones. When enabled, the phone loc...

  • Page 372

    Operational features 5-131 41-001343-02 rev05 – 07.2014 reprogramming hard key functionality using the configuration files use the following procedures to reprogram the functionality of hard keys on the ip 6867i ip phone. Customizing the key type list in the aastra web ui an administrator can config...

  • Page 373: Speeddial Prefixes

    Operational features 41-001343-02 rev05 – 07.2014 5-132 customizing the key type list using the configuration files use the following procedure to configure the key type list that displays in the aastra web ui. Speeddial prefixes the normal function of the speeddial option allows you to configure a ...

  • Page 374: Busy Lamp Field (Blf)

    Operational features 5-133 41-001343-02 rev05 – 07.2014 busy lamp field (blf) the blf feature on the ip phones allows a specific extension to be monitored for state changes. Blf monitors the status (busy or idle) of extensions on the ip phone. Example a supervisor configures blfs on his phone for mo...

  • Page 375

    Operational features 41-001343-02 rev05 – 07.2014 5-134 you can configure a blf/list key on the ip phones using the configuration files or the aastra web ui. You can also specify a blf list uri that the phone uses to access the required blf list. You can specify a blf list uri using the “ list uri ”...

  • Page 376

    Operational features 5-135 41-001343-02 rev05 – 07.2014 configuring blfs use the following procedures to configure blf and blf/list on the ip phone. Configuration files to set blf or blf/list in the configuration files, see appendix a, the sections, • “softkey/programmable key/keypad key/feature key...

  • Page 377: Blf Page Switch Feature

    Operational features 41-001343-02 rev05 – 07.2014 5-136 blf page switch feature a new features enables the 6735i, 6737i, 6739i, 6755i, 6757i, 6757i ct, and 6867i model phones to automatically switch the screen focus to a softkey page or m675i expansion module page that has an active busy lamp field ...

  • Page 378

    Operational features 5-137 41-001343-02 rev05 – 07.2014 blf key will be shown in the key number order. Configuring blf page switch use the following procedures to configure the blf page switch feature on the ip phone. Configurable display modes for blf and blf/list softkey labels the manner in which...

  • Page 379

    Operational features 41-001343-02 rev05 – 07.2014 5-138 primary display mode secondary display mode l1 john smith robert zi ... 01/01/14 11:00am l1 john smith robert zim 01/01/14 11:00am 6737i/6757i/6757i ct primary display mode secondary display mode 6739i l1 john smith 12 : 45pm mon jan 1 john smi...

  • Page 380: Ring Signal Type For Blf

    Operational features 5-139 41-001343-02 rev05 – 07.2014 configuring blf and blf/list softkey label display modes use the following procedure to configure the display mode for blf and blf/list softkey labels: configurable display for blank blf/list softkeys when softkeys for the 6735i, 6737i, 6755i, ...

  • Page 381

    Operational features 41-001343-02 rev05 – 07.2014 5-140 the following alerting patterns are available for all ip phones: • 0 : silence (ring splash off ). • 1 : normal (same as current blf ring splash). • 2 : normal delayed (after a delay of [x] seconds, the ring signal that is the same as the curre...

  • Page 382

    Operational features 5-141 41-001343-02 rev05 – 07.2014 the following table details the ring splash behavior in the different call states/events when the feature is enabled for active calls states. The behavior is consistent for all audio sources and audio mode configurations. Considerations the fol...

  • Page 383

    Operational features 41-001343-02 rev05 – 07.2014 5-142 after configuring the blf/list uri and blf/list keys, you can enable ring tone playback on the blf/list-monitored exten- sions by defining the existing “ play a ring splash ” parameter as “ 1 ” in the respective configuration file. Additionally...

  • Page 384: Blf Subscription Period

    Operational features 5-143 41-001343-02 rev05 – 07.2014 for top softkeys play a ring splash: 1 topsoftkey1 type: list topsoftkey1 ring splash: 102 for expansion module keys play a ring splash: 1 expmod1 key1 type: list expmod1 key1 ring splash: 102 considerations when using this feature the followin...

  • Page 385

    Operational features 41-001343-02 rev05 – 07.2014 5-144 configuring blf subscription period use the following procedures to configure the blf subscription period on the ip phone. Blf/xfer and speeddial/xfer keys the ip phones have a transfer (xfer) enhancement feature you can use with the blf and sp...

  • Page 386

    Operational features 5-145 41-001343-02 rev05 – 07.2014 the speeddial key allows a number to be dialed quickly by pressing one key configured for speeddialing. After answer- ing a call, the recipient can transfer the call to an extension by: the blf and speeddial transfer enhancement feature provide...

  • Page 387

    Operational features 41-001343-02 rev05 – 07.2014 5-146 configuring the blf/xfer key and the speeddial/xfer key using the configuration files you use the following parameters in the configuration files to configure the blf/xfer key and/or speeddial/xfer key on the ip phone. Examples: softkey1 type: ...

  • Page 388: Speeddial/conference Key

    Operational features 5-147 41-001343-02 rev05 – 07.2014 configuring the blf/xfer key and the speeddial/xfer key using the aastra web ui you configure the blf/xfer key and/or the speeddial/xfer key on the ip phone similar to configuring a blf key or speed- dial key using the aastra web ui. Use the fo...

  • Page 389

    Operational features 41-001343-02 rev05 – 07.2014 5-148 limitations for speeddial/conference key the following are limitations for the speeddial/conference key: • the ct handsets are not supported. • the feature is not compatible with centralized conferencing. The softkey/programmable key is called ...

  • Page 390

    Operational features 5-149 41-001343-02 rev05 – 07.2014 topsoftkey1 type: speeddialconf topsoftkey1 label: sales topsoftkey1 value: 5645 topsoftkey1 line: 3 prgkey1 type: speeddialconf prgkey1 value: 5645 prgkey1 line: 1 expmod1 key1 type: speeddialconf expmod1 key1 label: sales expmod1 key1 value: ...

  • Page 391: Speeddial/mwi Key

    Operational features 41-001343-02 rev05 – 07.2014 5-150 speeddial/mwi key multiple voicemail registration is supported on the ip phones. This feature can be useful in scenarios where a user needs to monitor the voicemail accounts of his/her team members or an assistant requires access to his/her man...

  • Page 392

    Operational features 5-151 41-001343-02 rev05 – 07.2014 for expansion module softkeys expmod1 key1 type: speeddialmwi expmod1 key1 label: peter expmod1 key1 value: +33123456,,,3456#0000#@domain;sip:voicemail_peter@domain expmod1 key1 line: 3 refer to the following in appendix a to configure a speedd...

  • Page 393

    Operational features 41-001343-02 rev05 – 07.2014 5-152 configuring a speeddial/mwi key using the aastra web ui use the following procedure to configure a speeddial/mwi key using the aastra web ui: configuring a speeddial/mwi key using the ip phone ui (6739i only) use the following procedure to conf...

  • Page 394

    Operational features 5-153 41-001343-02 rev05 – 07.2014 2. In the “ value ” field, enter in the call uri and voicemail uri separated by a semi-colon, as per the following syntax: [call uri];[voicemail uri]. For example, +33123456,,,3456#0000#@domain;sip:voicemail_peter@domain notes: as the example a...

  • Page 395

    Operational features 41-001343-02 rev05 – 07.2014 5-154 automatic call distribution (acd) (for sylantro/broadworks servers) the ip phones support an automatic call distribution (acd) feature for sylantro/broadworks servers. The acd feature allows the server to distribute calls from a queue to regist...

  • Page 396

    Operational features 5-155 41-001343-02 rev05 – 07.2014 use the following procedures to configure an acd key on the ip phone. Configuring the acd auto-available timer configuring an acd key using the aastra web ui use the following procedure to configure an acd softkey, programmable key, or expansio...

  • Page 397

    Operational features 41-001343-02 rev05 – 07.2014 5-156 configuring the acd auto-available timer using the aastra web ui use the following procedure to configure an acd auto-available timer using the aastra web ui. Using the acd feature on your ip phone the acd feature allows you to login to a phone...

  • Page 398

    Operational features 5-157 41-001343-02 rev05 – 07.2014 logging in to a phone queue use the following procedure to log into a phone queue from your aastra ip phone. Acd subscription period on the ip phones, you can set the time period, in seconds, that the ip phone resubscribes the acd subscription ...

  • Page 399

    Operational features 41-001343-02 rev05 – 07.2014 5-158 directed call pickup/group call pickup aastra ip phones and any attached expansion modules support the directed call pickup (dcp) and group call pickup (gcp) features. The directed call pickup/group call pickup feature allows you to intercept -...

  • Page 400

    Operational features 5-159 41-001343-02 rev05 – 07.2014 when you configure a gcp softkey, you specify the ring group that you want to monitor for incoming calls. For example, suppose an operator configures a gcp softkey to monitor incoming calls for a specific ring group (extensions 2200- 2210). Whe...

  • Page 401

    Operational features 41-001343-02 rev05 – 07.2014 5-160 configuring group call pickup (gcp) using the aastra web ui use the following procedure to configure group call pickup using the aastra web ui. Using directed call pickup/group call pickup use the following procedure for the dcp/gcp on your pho...

  • Page 402: Do Not Disturb (Dnd)

    Operational features 5-161 41-001343-02 rev05 – 07.2014 do not disturb (dnd) the ip phones have a feature you can enable called "do not disturb (dnd). An administrator or user can set “do not dis- turb” based on the accounts on the phone (all accounts or a specific account). You can set specific mod...

  • Page 403

    Operational features 41-001343-02 rev05 – 07.2014 5-162 configuring dnd using the configuration files you use the following parameters to configure dnd on the ip phone: • dnd key mode • softkeyn type, topsoftkeyn type, prgkeyn type, or expmodx keyn type • softkeyn states (optional) example the follo...

  • Page 404

    Operational features 5-163 41-001343-02 rev05 – 07.2014 configuring dnd using the aastra web ui use the following procedure to configure dnd mode using the aastra web ui: aastra web ui 1. Click on basic settings->preferences->general. 2. In the “ dnd key mode ” field, select a “do not disturb” (dnd)...

  • Page 405

    Operational features 41-001343-02 rev05 – 07.2014 5-164 4. Click on basic settings->account configuration. 5. For each account, enable dnd by placing a check mark in the box. Disable dnd by unchecking the box. Notes: • if you selected “ account ” or “ custom ” mode in step 2, you can enable/disable ...

  • Page 406

    Operational features 5-165 41-001343-02 rev05 – 07.2014 configuring dnd via the ip phone ui (3-line phones) after you add a dnd key to your phone, you can toggle the dnd state using this key on the phone. Use the following procedure to enable/disable dnd on the ip phone. The following procedures ass...

  • Page 407

    Operational features 41-001343-02 rev05 – 07.2014 5-166 dnd in custom mode configuring dnd via the ip phone ui (8-line and 11-line phones) after you add a dnd key to your phone, you can toggle the dnd state using this key on the phone. Use the following pro- cedure to enable/disable dnd on the ip ph...

  • Page 408

    Operational features 5-167 41-001343-02 rev05 – 07.2014 dnd in account mode in the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Only screenname1 and 3 have dnd on. Screenname 2 has dnd off. Dnd in phone mode (default) in the above example, tog...

  • Page 409

    Operational features 41-001343-02 rev05 – 07.2014 5-168 dnd in custom mode in the above example, screenname1 and 3 have dnd on as indicated by a check mark ( ). Screenname2 has dnd off as indicated by an x . The all on and all off softkeys allow you to enable or disable dnd on all accounts, respecti...

  • Page 410

    Operational features 5-169 41-001343-02 rev05 – 07.2014 dnd in account mode ip phone ui 1. On the 6739i: with the account in focus on the , press the dnd key to toggle dnd on or off for the account. In the above example, pressing the dnd key on the line in focus highlights the softkey in red to show...

  • Page 411

    Operational features 41-001343-02 rev05 – 07.2014 5-170 dnd in phone mode (default) ip phone ui 1. With the account in focus on the , press the dnd key to toggle dnd on or off for the account. In the above example, pressing the dnd key on the line in focus highlights the softkey in red to show that ...

  • Page 412

    Operational features 5-171 41-001343-02 rev05 – 07.2014 dnd in custom mode ip phone ui 1. With the account in focus on the , press the dnd key to toggle dnd on or off for the account. In the above example, pressing the dnd key on the line in focus highlights the softkey in red to show that dnd is en...

  • Page 413

    Operational features 41-001343-02 rev05 – 07.2014 5-172 configuring dnd using the ip phone ui (6867i) after you add a dnd key to your phone, you can toggle the dnd state using this key on the phone. Use the following pro- cedure to enable/disable dnd on the ip phone. The following procedures assume ...

  • Page 414

    Operational features 5-173 41-001343-02 rev05 – 07.2014 bridged line appearance (bla) a sip bridge line appearance (bla) on the ip phones allows multiple devices to share a single directory address (da). For example, people working at a technical support department could be located in different plac...

  • Page 415

    Operational features 41-001343-02 rev05 – 07.2014 5-174 global bla you configure bla on a global basis in the configuration files using the following parameters: • sip mode • sip user name • sip bla number you configure bla on a global basis in the aastra web ui using the following fields at advance...

  • Page 416

    Operational features 5-175 41-001343-02 rev05 – 07.2014 sip line1 bla number: 1010 configuring global bla using the configuration files use the following procedures to configure global bla on the ip phone. Configuring per-line bla using the configuration files use the following procedures to configu...

  • Page 417

    Operational features 41-001343-02 rev05 – 07.2014 5-176 configuring bla using the aastra web ui aastra web ui 1. For global configuration of bla: click on advanced settings->global sip->basic sip authentication settings. For per-line configuration of bla: click on advanced settings->line n (1-9). In...

  • Page 418

    Operational features 5-177 41-001343-02 rev05 – 07.2014 bla subscription period the ip phones include a sip bla subscription period parameter that allows an administrator to set the amount of time, in seconds, of the bla subscription period. If this parameter is set to zero (0), the phone uses the v...

  • Page 419

    Operational features 41-001343-02 rev05 – 07.2014 5-178 using a bla line on the ip phone if you have either a global or per-line bla configuration, and you want to share a call on the line with a bla group, you need to press the hold button before sharing the call with the group. For example, if lin...

  • Page 420

    Operational features 5-179 41-001343-02 rev05 – 07.2014 p-preferred identity header for bla accounts the ip phones support the bla specification, draft-anil-sipping-bla-02, which states that the p-preferrred-identity header (rfc3325) gets added to the invite message to indicate the caller-id that is...

  • Page 421

    Operational features 41-001343-02 rev05 – 07.2014 5-180 configuring bla support for mwi using the aastra web ui use the following procedure to configure bla support for mwi. Aastra web ui 1. Click on advanced settings->global sip->advanced sip settings . 2. The “ mwi for bla account” field is disabl...

  • Page 422

    Operational features 5-181 41-001343-02 rev05 – 07.2014 shared call appearance (sca) call bridging shared call appearance (sca) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. C...

  • Page 423

    Operational features 41-001343-02 rev05 – 07.2014 5-182 line keys and idle screens softkey line keys 9143i phone led states state led for local caller id for local led for remote caller id for remote idle off n/a off n/a seized solid green none solid red none progressing (outgoing call) green called...

  • Page 424

    Operational features 5-183 41-001343-02 rev05 – 07.2014 line key phone behavior 6867i softkeys enabling/disabling sca call bridging feature use the following procedure to enable/disable sca call bridging on the ip phones. State line key pressed for local line key pressed for remote idle n/a attempt ...

  • Page 425

    Operational features 41-001343-02 rev05 – 07.2014 5-184 park/pick up static and programmable configuration the ip phones (including the ct handsets) have a park and pickup call feature that allows you to park a call and pickup a call when required. Administrators can configure call park and pickup u...

  • Page 426

    Operational features 5-185 41-001343-02 rev05 – 07.2014 park/pickup call server configuration values **leave "value" fields blank to disable the park and pickup feature. Configuring park/pickup static configuration using the configuration files use the following parameters to configure park/pickup s...

  • Page 427

    Operational features 41-001343-02 rev05 – 07.2014 5-186 configuring park/pickup static configuration using the aastra web ui park/pickup programmable configuration (using a softkey) the programmable method of configuration creates park and pickup keys (softkeys, programmable keys, expansion mod- ule...

  • Page 428

    Operational features 5-187 41-001343-02 rev05 – 07.2014 on 8/11-line lcd phone and 6739i and 6867i phone uis • when a call comes in, and you pickup the handset, the custom label that you configured for the park softkey displays on the phone ui. • after the call is parked, the label that you configur...

  • Page 429

    Operational features 41-001343-02 rev05 – 07.2014 5-188 examples for models with 3-line lcds call park/pickup configuration precedence rule for users upgrading from release 2.X firmware, the " softkeyn value " parameter will be used if the " sip linen park pickup config " parameter is not set. If th...

  • Page 430

    Operational features 5-189 41-001343-02 rev05 – 07.2014 configuring a park/pickup key using aastra web ui for all phones and ct handsets, you first configure the park and pickup keys at advanced settings -> line 1-n by enter- ing the appropriate value based on the server in your network. For 8/11-li...

  • Page 431

    Operational features 41-001343-02 rev05 – 07.2014 5-190 6. In the " label " field, enter a label for the park softkey. Note: the” value ” and “ line ” fields are already configured from the “ park pickup config ” field. 7. The park softkey has a default state of “ connected ”. Leave this state enabl...

  • Page 432

    Operational features 5-191 41-001343-02 rev05 – 07.2014 2. Under advanced sip settings in the “ park pickup config ” field, enter the appropriate value based on the server in your network. Notes: • for values to enter in this field, see the table “park/pickup call server configuration values” on pag...

  • Page 433

    Operational features 41-001343-02 rev05 – 07.2014 5-192 using the park call/pickup parked call feature use the following procedures on the ip phones to park a call and pick up a parked call. Enhanced park/pickup configuration method (broadsoft broadworks) as mentioned above, administrators have a ch...

  • Page 434

    Operational features 5-193 41-001343-02 rev05 – 07.2014 mable keys/softkeys must be defined for the park and pickup keys to be displayed. However, the benefit of this method is that the phone does not seize a secondary line to dial out the park or pickup code but instead utilizes a secondary call ap...

  • Page 435

    Operational features 41-001343-02 rev05 – 07.2014 5-194 enabling enhanced park/pickup configuration method (for broadsoft broadworks only) use the following procedure to enable the enhanced park/pickup method on the ip phones. Configuration files for specific parameters you can set in the configurat...

  • Page 436

    Operational features 5-195 41-001343-02 rev05 – 07.2014 last call return (lcr) (sylantro servers) last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or programma- ble key. This feature is for sylantro servers only. You can configure the “lc...

  • Page 437

    Operational features 41-001343-02 rev05 – 07.2014 5-196 for the 6757i ct handset: 1. Click on operation->handset keys. 2. Pick a handset key to configure for last call return. 3. In the " key function " field, select last call return . 4. Click save settings to save your changes. For 3-line lcd phon...

  • Page 438: Call Forwarding

    Operational features 5-197 41-001343-02 rev05 – 07.2014 call forwarding call forward (cfwd) on the ip phone allows incoming calls to be forwarded to another destination. The phone sends the sip message to the sip proxy, which then forwards the call to the assigned destination. An administrator or us...

  • Page 439

    Operational features 41-001343-02 rev05 – 07.2014 5-198 configuring call forwarding you use the following parameters to set cfwd on the ip phone using the configuration files: • call forward key mode • softkeyn type, topsoftkeyn type, prgkeyn type, or expmodx keyn type • softkeyn states (optional) u...

  • Page 440

    Operational features 5-199 41-001343-02 rev05 – 07.2014 3. Click on basic settings->preferences->general. Note: if there is no cfwd key configured on the phone or it is removed, you can still set the cfwd modes via the ip phone ui at the path options- >call forward. 4. In the “ call forward key mode...

  • Page 441

    Operational features 41-001343-02 rev05 – 07.2014 5-200 6. Click on basic settings->account configuration. Note: if the broadsoft broadworks executive and assistant services feature is enabled and your phone is configured with the assistant’s role, an additional forward filtering option may be avail...

  • Page 442

    Operational features 5-201 41-001343-02 rev05 – 07.2014 configuring cfwd via the ip phone ui (3-line phones) once cfwd is enabled on your phone, you can access and change the configuration using the ip phone ui or the aastra web ui. You can access the cfwd menus by pressing a pre-configured cfwd key...

  • Page 443

    Operational features 41-001343-02 rev05 – 07.2014 5-202 cfwd in account mode ip phone ui 1. Use the 3 and 4 navigation keys to scroll through each account. In the above example, account 1 has cfwd all enabled and account 2 has cfwd busy enabled. 2. Press the programmed call forward key. The call for...

  • Page 444

    Operational features 5-203 41-001343-02 rev05 – 07.2014 4. Press the 4 change navigation key for the state you selected in step 3. Scroll to the cfwd state screen. This displays the current state of the mode you selected. In the following example, the cfwd all state is on. 5. Press the 4 change navi...

  • Page 445

    Operational features 41-001343-02 rev05 – 07.2014 5-204 10. For the cfwd no answer state, in the cfwd number screen, press the 2 navigation key to scroll to the cfwd no. Rings screen and press 4 change . 11. Press 2 next to select the number of rings to apply to the phone for call forwarding incomin...

  • Page 446

    Operational features 5-205 41-001343-02 rev05 – 07.2014 cfwd in phone mode ip phone ui 1. Use the 3 and 4 navigation keys to scroll through each account. In the above example, account 1 and account 2 are the accounts configured on the phone. Both accounts have cfwd enabled as indicated by the cfwd a...

  • Page 447

    Operational features 41-001343-02 rev05 – 07.2014 5-206 4. Press the 4 change key for the mode you selected in step 2. Scroll to the cfwd state screen. This screen displays the current state of the mode you selected. In the following example, the cfwd all state is on. 5. Press the 4 change key in th...

  • Page 448

    Operational features 5-207 41-001343-02 rev05 – 07.2014 10. For the cfwd no answer state, in the cfwd number screen, press the 2 navigation key to scroll to the cfwd no. Rings screen and press 4 change. 11. Press the 2 next key to select the number of rings to apply to the phone for call forwarding ...

  • Page 449

    Operational features 41-001343-02 rev05 – 07.2014 5-208 cfwd in custom mode ip phone ui 1. Use the 3 and 4 navigation keys to scroll through each account. In the above example, account 1 has cfwd all enabled and account 2 has cfwd busy enabled. 2. Press the call forward key. The call forward menu di...

  • Page 450

    Operational features 5-209 41-001343-02 rev05 – 07.2014 4. Press the 4 change key for the mode you selected in step 2. Scroll to the cfwd state screen. This displays the current state of the mode you selected. In the following example, the cfwd all state is on. 5. Press the 4 change key in the cfwd ...

  • Page 451

    Operational features 41-001343-02 rev05 – 07.2014 5-210 10. For the cfwd no answer state, in the cfwd number screen, press the 2 navigation key to scroll to the cfwd no. Rings screen and press 4 change . 11. Press the 2 next key to select the number of rings to apply to the phone for call forwarding...

  • Page 452

    Operational features 5-211 41-001343-02 rev05 – 07.2014 using cfwd via the ip phone ui (8-line and 11-line phones) once cfwd is enabled on your phone, you can access and change the configuration using the ip phone ui or the aastra web ui. You can access the cfwd menus by pressing a pre-configured ca...

  • Page 453

    Operational features 41-001343-02 rev05 – 07.2014 5-212 cfwd in account mode ip phone ui 1. Use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Screenname1 has “ cfwd all ” enab...

  • Page 454

    Operational features 5-213 41-001343-02 rev05 – 07.2014 4. Press the change key for the mode you selected in step 2. This displays the call forward state screen. Note: you can press the allaccts key to copy the settings in the current call forward settings screen for a specific call forward mode, to...

  • Page 455

    Operational features 41-001343-02 rev05 – 07.2014 5-214 cfwd in phone mode ip phone ui 1. Use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Screenname1, 2 and 3 have “ cfwd al...

  • Page 456

    Operational features 5-215 41-001343-02 rev05 – 07.2014 4. Press the change key for the mode you selected in step 2. This displays the call forward state screen. 5. Press the change key in the cfwd state screen. With the cursor in the “ state ” field, toggle the state on and off by pressing the chan...

  • Page 457

    Operational features 41-001343-02 rev05 – 07.2014 5-216 cfwd in custom mode ip phone ui 1. Use the right and left arrow keys to scroll through each account. In the above example, screenname1, screenname2, and screenname3, are three accounts configured on the phone. Screenname1 has “ cfwd all ” enabl...

  • Page 458

    Operational features 5-217 41-001343-02 rev05 – 07.2014 4. After selecting an account, press change . The call forward mode screen displays for the account you selected. Use the up and down arrow keys to scroll through each state type. In the above example, cfwd all is enabled as indicated by a chec...

  • Page 459

    Operational features 41-001343-02 rev05 – 07.2014 5-218 5. Press the change key for the mode you selected in step 4. This displays the call forward state screen. Note: you can press the allaccts key to copy the settings in the current call forward settings screen for a specific call forward mode, to...

  • Page 460

    Operational features 5-219 41-001343-02 rev05 – 07.2014 configuring cfwd via the ip phone ui (6739i) if you enable/disable cfwd using the configuration files or the aastra web ui, you can use the cfwd screens that dis- play to the . You can access the cfwd parameters by pressing a configured cfwd ke...

  • Page 461

    Operational features 41-001343-02 rev05 – 07.2014 5-220 cfwd in account mode ip phone ui 1. Press the key, then press the call forward > button. Or press a pre-configured call forward softkey. The following screen displays. 2. Use the and keys to scroll the list of accounts and select an account to ...

  • Page 462

    Operational features 5-221 41-001343-02 rev05 – 07.2014 cfwd in phone mode ip phone ui 1. Press the key, then press the call forward > button. Or press a pre-configured call forward softkey. The following screen displays. 2. Select the parameter you want to enable (all, busy, and/or no answer). Sele...

  • Page 463

    Operational features 41-001343-02 rev05 – 07.2014 5-222 cfwd in custom mode ip phone ui 1. Press the key, then press the call forward > button. Or press a pre-configured call forward softkey. The following screen displays. 2. Use the and keys to scroll the list of accounts and select an account to a...

  • Page 464

    Operational features 5-223 41-001343-02 rev05 – 07.2014 configuring call forward via the ip phone ui (6867i) once call forward is enabled on your phone, you can access the call forward menus by pressing a pre-configured call forward key, or by selecting options > call forward from the ip phone ui. C...

  • Page 465

    Operational features 41-001343-02 rev05 – 07.2014 5-224 cfwd in phone mode 7. Using the 2 navigation key, move to the on checkbox beside the respective call forward mode and press the button to enable the call forward mode. 8. Press the save softkey to save your changes. Ip phone ui 1. Press the con...

  • Page 466

    Operational features 5-225 41-001343-02 rev05 – 07.2014 cfwd in custom mode ip phone ui 1. Press the configured call fwd softkey or press , navigate to the call forward option and press the button or select softkey. The call forward screen displays. 2. Press the 3 or 4 navigation keys to change to t...

  • Page 467: Sip Phone Diversion Display

    Operational features 41-001343-02 rev05 – 07.2014 5-226 sip phone diversion display when an outgoing call is being diverted to another destination (i.E. Via call forward), the phone displays the caller id (phone number and/or caller name) of the new destination and the reason for the call diversion....

  • Page 468

    Operational features 5-227 41-001343-02 rev05 – 07.2014 pattern rules and syntax the customized display name must start with the pattern. The patterns that can be configured include the following reg- ular expressions: • “-->x+” • “==>x+” • “@@@x+” • “aaax+” additionally, the pattern syntax supports...

  • Page 469: Callers List

    Operational features 41-001343-02 rev05 – 07.2014 5-228 displaying call destination for incoming calls the ip phones allow an administrator to enable and disable the call destination name in the “to” header of the invite message for incoming calls. When this feature is enabled, the call destination ...

  • Page 470

    Operational features 5-229 41-001343-02 rev05 – 07.2014 when you download the callers list, the phone stores the callerlist.Csv file to your computer in comma-separated value (csv) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a callers ...

  • Page 471

    Operational features 41-001343-02 rev05 – 07.2014 5-230 3. To dial a displayed entry from the callers list, pick up the handset, press the key, or press a line key. Note: after selecting a number from the callers list, you can edit the number if necessary. 4. To delete all entries in the callers lis...

  • Page 472

    Operational features 5-231 41-001343-02 rev05 – 07.2014 downloading the callers list use the following procedure to download the callers list using the aastra web ui. Customizable callers list and services keys the ip phones may have a callers list key and a services key (as a hard key or softkey/pr...

  • Page 473: Missed Calls Indicator

    Operational features 41-001343-02 rev05 – 07.2014 5-232 missed calls indicator the ip phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is acces- sible from the ip phone ui only. You can enable and disable the missed calls indicator feature us...

  • Page 474: Directory List

    Operational features 5-233 41-001343-02 rev05 – 07.2014 directory list the ip phones have a " directory list " feature that allows you to store frequently used names and numbers on the phone. You can also dial directly from the directory entry. Directory list capabilities in the directory list a use...

  • Page 475

    Operational features 41-001343-02 rev05 – 07.2014 5-234 a spreadsheet application. This is an administrator and user function. The file displays the name, phone number(s), and line number(s) for each directory entry. Enabling/disabling directory list you can enable and disable user access to the dir...

  • Page 476

    Operational features 5-235 41-001343-02 rev05 – 07.2014 the following directory entries are considered valid: # our company's directory # updated 1 jan 2012 # mode = private, by default # joe foo bar, 123456789, 6 # line = 1, by default # mode = private, by default # snidley whiplash, 000111222 # th...

  • Page 477

    Operational features 41-001343-02 rev05 – 07.2014 5-236 using the directory list use the following procedures to access and use the directory list. Note: in the following procedure, the location of keys (hard keys, softkeys, and programmable keys) on the phone are dependant on your specific phone mo...

  • Page 478

    Operational features 5-237 41-001343-02 rev05 – 07.2014 using the directory on the 6739i accessing and searching the directory use the following procedures to access and search for entries in your directory list. To delete all entries from the directory list: 7. A. At the directory list header, pres...

  • Page 479

    Operational features 41-001343-02 rev05 – 07.2014 5-238 using the search feature in the directory dialing from the directory you can dial a phone number or extension directly from an entry in the directory list. Adding an entry you can add up to 200 entries to your directory. You can also store up t...

  • Page 480

    Operational features 5-239 41-001343-02 rev05 – 07.2014 editing an entry you can edit a directory entry, number, and/or label as required from a single entry screen. Deleting an entry you can delete entries from the directory list in the following ways: • delete a single entry and all associated num...

  • Page 481

    Operational features 41-001343-02 rev05 – 07.2014 5-240 downloading from the server to the ip phone you can use the configuration files to download the directory list from the configuration server to the ip phone.. Use the following procedure to configure the download. Downloading from the ip phone ...

  • Page 482

    Operational features 5-241 41-001343-02 rev05 – 07.2014 use the following procedure to configure the download. Local directory loose number matching if the incoming calling number does not match exactly to the local directory, the lookup will fail and the phone will not display the stored directory ...

  • Page 483: Voicemail

    Operational features 41-001343-02 rev05 – 07.2014 5-242 customizable directory list key the ip phones may have a directory list key (either a hard key or softkey/programmable key) depending on the model of the phone. An administrator can specify a uri override for the directory list key by defining ...

  • Page 484

    Operational features 5-243 41-001343-02 rev05 – 07.2014 for example: sip line1 vmail: *97 sip line2 vmail: *95 use the following procedure to configure voicemail using the configuration files. Using voicemail use the following procedure to access and use voicemail. From a selected item in the voicem...

  • Page 485

    Operational features 41-001343-02 rev05 – 07.2014 5-244 visual indicators for voicemail on sca-configured lines visual indicators for voicemail messages on shared call appearance (sca) lines have been implemented on the 9480i, 9480i ct, 6735i, 6737i, 6755i, 6757i, 6757i ct, and 6867i model ip phones...

  • Page 486

    Operational features 5-245 41-001343-02 rev05 – 07.2014 pin and authorization code suppression certain features on mx-one require a pin/authorization code to be entered on the phone (for example: to register, for authorization, locking/unlocking, or accounting). The number format is the following: *...

  • Page 487: Xml Customized Services

    Operational features 41-001343-02 rev05 – 07.2014 5-246 xml customized services extensible markup language (xml) is a markup language much like html. Html was designed to display data and to focus on how data looks. Xml was designed to describe data and to focus on what data is. The following are ch...

  • Page 488

    Operational features 5-247 41-001343-02 rev05 – 07.2014 you can also use the following attributes/options with the xml objects to further customize your xml applications: attribute/option description/usage valid values beep enables or disables a beep option to indicate a status on the phone. Use wit...

  • Page 489

    Operational features 41-001343-02 rev05 – 07.2014 5-248 enabling/disabling a beep for status message displays you can enable or disable a beep option using the status message object (aastraipphonestatus), the configuration files, or the aastra web ui. When the phone receives a status message, the be...

  • Page 490

    Operational features 5-249 41-001343-02 rev05 – 07.2014 for more information about creating xml configuration scripts and for xml script examples, see the aastra xml devel- oper’s guide . Configuring the phone to use xml you can configure the phone to request the xml objects you create by configurin...

  • Page 491

    Operational features 41-001343-02 rev05 – 07.2014 5-250 example configuration of xml application the following example shows the parameters you enter in the configuration files to configure an xml application: xml application uri: http://172.16.96.63/aastra/internet.Php xml application title: aastra...

  • Page 492

    Operational features 5-251 41-001343-02 rev05 – 07.2014 6. In the " xml application uri " field, enter the http server path or qualified domain name of the xml application you want to load to the ip phone. For example, you could enter an xml application called "http://172.16.96.63/aastra/internet.Ph...

  • Page 493

    Operational features 41-001343-02 rev05 – 07.2014 5-252 using the xml customized service after you create, save, and configure the ip phone with an xml application, the customized service is ready for you to use. Reference for more information about customizing the phones using xml objects, contact ...

  • Page 494

    Operational features 5-253 41-001343-02 rev05 – 07.2014 action uris the ip phones have a feature that allows an administrator to specify a uniform resource identifier (uri) that triggers a get when certain events occur. The ip phone events that support this feature are: the ip phones have a feature ...

  • Page 495

    Operational features 41-001343-02 rev05 – 07.2014 5-254 the following table identifies the configurable action uri parameters in the configuration files and the aastra web ui. This table also identifies the variables that apply to specific parameters. Action uris and associated variables registratio...

  • Page 496

    Operational features 5-255 41-001343-02 rev05 – 07.2014 variable descriptions the following table provides a description of each variable. Action uri incoming incoming call $$remotenumber$$ $$displayname$$ $$sipusername$$ $$incomingname$ $$linestate$$ $$callduration$$ $$calldirection$$ $$localip$$ a...

  • Page 497

    Operational features 41-001343-02 rev05 – 07.2014 5-256 how it works when a startup, successful registration, incoming call, outgoing call, offhook, or onhook call event occurs on the phone, the phone checks to see if the event has an action uri configured. If the phones finds a uri configured, any ...

  • Page 498

    Operational features 5-257 41-001343-02 rev05 – 07.2014 and you dial out the number 5551212, the phone executes a get on: http://10.50.10.140/outgoing.Pl?Number=5551212 you can configure this feature via the configuration files or the aastra web ui. Configuring xml action uris use the following proc...

  • Page 499

    Operational features 41-001343-02 rev05 – 07.2014 5-258 3. Enter an xml uri for a successful registration in the “ successful registration ” field. For example: http://10.50.10.14/registered.Php?Auth name=$$sipauthname$$ this parameter specifies the uri for which the phone executes a get on when a s...

  • Page 500

    Operational features 5-259 41-001343-02 rev05 – 07.2014 polling action uris another way to reach a phone behind a nat/firewall is to have the phone make an xml call at periodic intervals. An administrator can use the action uri poll parameter that commands the phone to perform an xml call at configu...

  • Page 501

    Operational features 41-001343-02 rev05 – 07.2014 5-260 action uri connected a parameter called “ action uri connected ” (configuration files) and “ connected ” (aastra web ui) now allows xml scripts to determine when a call is connected. When enabled, the phone triggers an http get when it goes int...

  • Page 502

    Operational features 5-261 41-001343-02 rev05 – 07.2014 action uri disconnected the phones have a parameter, “ action uri disconnected ” that allow a disconnect event to occur when the phone transi- tions from any active state (outgoing, incoming, connected, or calling) to an idle state. This parame...

  • Page 503

    Operational features 41-001343-02 rev05 – 07.2014 5-262 the action uri disconnect feature allows an administrator to determine the reason for the disconnect if required. Example if you enter the following string on phone a for the “ action uri disconnected” parameter: action uri disconnected: http:/...

  • Page 504

    Operational features 5-263 41-001343-02 rev05 – 07.2014 xml sip notify events in order for an xml push to bypass the nat/firewall, the phone supports a proprietary sip notify event (aastra-xml) with or without xml content. An administrator can enable/disable the sip notify event using a specific par...

  • Page 505

    Operational features 41-001343-02 rev05 – 07.2014 5-264 if the content is empty in the sip notify, the phone automatically triggers a new pre-configured action uri ( action uri xml sip notify ). Example of a sip notify with xml content notify sip:200@10.30.100.103:5060 sip/2.0 via: sip/2.0/udp 10.30...

  • Page 506

    Operational features 5-265 41-001343-02 rev05 – 07.2014 also to ensure that the sip notify is coming from a trusted source, it is recommended that you enable the whitelist fea- ture (whitelist proxy parameter) on the ip phone. If enabled, and the phone receives a sip notify from a server that is not...

  • Page 507

    Operational features 41-001343-02 rev05 – 07.2014 5-266 configuring xml sip notify using the aastra web ui if an empty sip notify message received by the phone use the following procedure in the aastra web ui to configure the xml sip notify parameter when the phone receives an empty sip notify messa...

  • Page 508

    Operational features 5-267 41-001343-02 rev05 – 07.2014 when an administrator enters an xml softkey uri either via the aastra web ui or the configuration files, they can specify the following variables: • $$sipusername$$ • $$sipauthname$$ • $$proxyurl$$ • $$linestate$$ • $$localip$$ • $$remotenumber...

  • Page 509

    Operational features 41-001343-02 rev05 – 07.2014 5-268 aastra web ui for 8 and 11-line lcd phones: 1. Click on operation->softkeys and xml . 2. Select a key from keys 1 through 20. 3. In the " type " field, select xml from the list box. 4. In the " label " field, enter a label that displays on the ...

  • Page 510

    Operational features 5-269 41-001343-02 rev05 – 07.2014 xml key redirection the ip phones allow the redirecting of phone-based hard keys to xml scripts. This allows the server to provide the phone with redial, transfer (xfer), conference (conf ), and intercom (icom) key features, and the voicemail o...

  • Page 511

    Operational features 41-001343-02 rev05 – 07.2014 5-270 configuring xml redirection of the redial, xfer, conf, and icom keys, and the voicemail option use the following procedure to configure xml redirection of the redial, xfer, conf, and icom keys, and the voicemail option. Options key redirection ...

  • Page 512

    Operational features 5-271 41-001343-02 rev05 – 07.2014 configuring the off-hook interaction feature use the following procedure to configure the xml application and off-hook interaction feature. Xml uri for key press simulation the phones provide a feature that allow an xml developer or administrat...

  • Page 513

    Operational features 41-001343-02 rev05 – 07.2014 5-272 configurable indication of terminated calls an administrator can configure a parameter called, “ far-end disconnect timer ” which allows you to enable or disable whether or not the near-end phone displays a disconnected screen with a “call term...

  • Page 514

    Operational features 5-273 41-001343-02 rev05 – 07.2014 handling call termination screens on the phone ui the following procedure describes how to handle the call terminated screens on your phone. Centralized conferencing (for sylantro and broadsoft servers) the ip phones include support for central...

  • Page 515

    Operational features 41-001343-02 rev05 – 07.2014 5-274 configuring centralized conferencing using the aastra web ui use the following procedure to configure centralized conferencing using the aastra web ui. Configuration files for specific parameters you can set in the configuration files, see appe...

  • Page 516

    Operational features 5-275 41-001343-02 rev05 – 07.2014 per-line configuration 1. Click on advanced settings->line ->basic sip network settings 2. In the “ conference server uri ” field, do one of the following actions: • to disable centralized conferencing on this line, leave this field empty (blan...

  • Page 517: Custom Ad-Hoc Conference

    Operational features 41-001343-02 rev05 – 07.2014 5-276 custom ad-hoc conference previously, the phone will wait for server response prior to completing the ad-hoc and centralized conference feature. This results in an interoperability issue with certain call managers, such as genband. Now the phone...

  • Page 518

    Operational features 5-277 41-001343-02 rev05 – 07.2014 conference/transfer support for live dial mode by default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (pre- dial mode). The phone does not automatically dial out the number unti...

  • Page 519

    Operational features 41-001343-02 rev05 – 07.2014 5-278 configuring broadsoft cms support via the configuration files configure broadsoft cms support on the ip phone using the following parameters in the configuration files: • http digest force login • http digest username • http digest password usi...

  • Page 520

    Operational features 5-279 41-001343-02 rev05 – 07.2014 customizing the display columns on the m675i expansion module the m675i expansion module screen displays softkeys in column format. The function keys on the bottom left of the module allow you to display 3 full screens of softkeys. Each screen ...

  • Page 521

    Operational features 41-001343-02 rev05 – 07.2014 5-280 expansion module 1 (3 pages) • expmod1page1left • expmod1page1right • expmod1page2left • expmod1page2right • expmod1page3left • expmod1page3right expansion module 2 (3 pages) • expmod2page1left • expmod2page1right • expmod2page2left • expmod2pa...

  • Page 522

    Operational features 5-281 41-001343-02 rev05 – 07.2014 these settings display to the expansion module as shown in the following illustrations. Customizing the m675i expansion module column display configuration files for specific parameters you can set in the configuration files, see appendix a, th...

  • Page 523: Chapter 6

    41-001343-02 rev05 – 07.2014 6-1 chapter 6 configuring advanced operational features about this chapter the ip phones have advanced operational features you can configure using the configuration files and/or the aastra web ui. This chapter describes each of these features and provides procedures for...

  • Page 524

    About this chapter 6-2 41-001343-02 rev05 – 07.2014 reason header field in sip message page 6-31 configurable “allow” and “allow-event” optional headers page 6-32 configurable sip p-asserted identity (pai) page 6-32 configurable route header in sip packet page 6-33 configurable compact sip header pa...

  • Page 525: Description

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-3 advanced operational features description this section provides the following information about advanced features of the ip phones: feature description tr-069 support the ip phones support the technical report (tr) 069 protocol, a protoc...

  • Page 526: Tr-069 Support

    Advanced operational features 6-4 41-001343-02 rev05 – 07.2014 tr-069 support the ip phones support the technical report (tr)-069 protocol. This protocol is a bi-directional http based protocol that provides the communication between customer-premises equipment (cpe) (like the ip phones) and auto co...

  • Page 527

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-5 in addition to configuring the phone with tr-069, you can also do the following: • reboot the phone • reset to factory defaults • update the firmware of the device • backup/restore configuration • upload the log file reference for more i...

  • Page 528

    Advanced operational features 6-6 41-001343-02 rev05 – 07.2014 aastra web ui 1. Click on advanced settings->global sip->advanced sip setting. 2. Enable the " send mac address in register message " field by checking the check box. (disable this field by unchecking the box). 3. Enable the " send line ...

  • Page 529

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-7 sip message sequence for blind transfer the sip message sequence for blind transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a cancel message was sent to the transfer target (if it was in a ringing ...

  • Page 530

    Advanced operational features 6-8 41-001343-02 rev05 – 07.2014 update caller id during a call it is possible for a proxy or call server to update the caller id information that displays on the phone during a call, by modifying the sip contact header in the re-invite message. The phone displays the u...

  • Page 531: Auto-Discovery Using Mdns

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-9 auto-discovery using mdns the ip phones can perform an auto-discovery of all servers on a network using mdns. When the ip phone discovers a tftp server, it is automatically configured by that tftp server. An unconfigured phone (phone rig...

  • Page 532

    Advanced operational features 6-10 41-001343-02 rev05 – 07.2014 configuring single call restriction missed call summary subscription the “ missed call summary subscription ” feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the ph...

  • Page 533

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-11 configuring missed call summary subscription using the configuration files in addition to enabling/disabling the missed call summary subscription, you can also configure the amount of time, in seconds, that the phone uses this feature. ...

  • Page 534

    Advanced operational features 6-12 41-001343-02 rev05 – 07.2014 for server-side acd, when you press the acd softkey, the screen that displays is dependant on the state of the acd sub- scription. Possible state for acd are: • logged out - user has the option of logging in. • logged in - user has the ...

  • Page 535: Blacklist Duration

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-13 blacklist duration the blacklist duration feature helps to reduce unnecessary delays during proxy/registrar server failures, caused by the ip phone repeatedly sending sip messages to a failed server. If you enable this feature, then whe...

  • Page 536

    Advanced operational features 6-14 41-001343-02 rev05 – 07.2014 configuring blacklist duration using the configuration files use the following parameter to configure the blacklist duration in the configuration files: • sip blacklist duration configuring a server blacklist using the aastra web ui you...

  • Page 537: Whitelist Proxy

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-15 whitelist proxy to protect your ip phone network, you can configure a “ whitelist proxy ” feature that screens incoming call requests received by the ip phones. When this feature is enabled, an ip phone accepts call requests from a trus...

  • Page 538

    Advanced operational features 6-16 41-001343-02 rev05 – 07.2014 configuring whitelist proxy using the aastra web ui use the following procedure to configure the whitelist proxy feature using the aastra web ui. Transport layer security (tls) the ip phones support a transport protocol called transport...

  • Page 539

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-17 tls is composed of two layers: the tls record protocol and the tls handshake protocol. The tls record protocol provides connection security with some encryption method such as the data encryption standard (des). The tls handshake proto-...

  • Page 540

    Advanced operational features 6-18 41-001343-02 rev05 – 07.2014 configuring tls using the configuration files you use the following parameters to configure tls in the configuration files: • sip transport protocol • sips persistent tls • sip persistent tls keep alive • sip send sips over tls • sips r...

  • Page 541

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-19 configuring tls using the aastra web ui to configure tls using the aastra web ui, you must enable tls or persistent tls first. Then you must define the tls certif- icate file names that you want the phone to use. Use the following proce...

  • Page 542: 802.1X Support

    Advanced operational features 6-20 41-001343-02 rev05 – 07.2014 802.1x support the ip phones support the ieee 802.1x protocol. The 802.1x protocol is a standard for passing extensible authentication protocol (eap) over a wired or wireless local area network (lan). The 802.1x protocol on the ip phone...

  • Page 543

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-21 configuring the 802.1x protocol using the configuration files you use the following parameters to configure the 802.1x protocol on your phone using the configuration files. For eap-md5 use: • eap type • identity • md5 password • pc port...

  • Page 544

    Advanced operational features 6-22 41-001343-02 rev05 – 07.2014 6. Select eap-md5 to configure the phone to use md5 authentication; or select eap-tls to configure the phone to use tls authentication. Note: the 802.1x protocol is disabled by default. If you select eap-tls authentication, you must use...

  • Page 545

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-23 for the 6739i for the 6867i ip phone ui 1. Press to enter the options list. 2. Press advanced and enter your administrator password using the pop-up keyboard. 3. Press network. 4. Press the button to scroll to the next page. 5. Press et...

  • Page 546

    Advanced operational features 6-24 41-001343-02 rev05 – 07.2014 configuring the 802.1x protocol using the aastra web ui use the following procedure to configure the 802.1x protocol on your phone using the aastra web ui. 9. Press the save softkey. 10. Restart the phone for the selection to take affec...

  • Page 547: Symmetric Udp Signaling

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-25 symmetric udp signaling by default, the ip phones use symmetric udp signaling for outgoing udp sip messages. When symmetric udp is enabled, the ip phone generates and listens for udp messages using port 5060. You can manually disable sy...

  • Page 548

    Advanced operational features 6-26 41-001343-02 rev05 – 07.2014 configuring symmetric tls signaling using the configuration files you use the following parameter to enable or disable symmetric tls signaling in the configuration files: • sips symmetric tls signaling removing useragent and server sip ...

  • Page 549

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-27 gruu and sip.Instance support globally routable user-agent uris (gruus) provide a way for anyone on the internet to route a call to a specific instance of a user-agent. The ip phones provide gruu support using draft-ietf-sip-gruu-15. A ...

  • Page 550: Configurable Dns Queries

    Advanced operational features 6-28 41-001343-02 rev05 – 07.2014 using mandatory billing codes, if the user is configuring a speed dial number, then they enter the number using the following format: – %23 to use this format with the default dial plan terminator (#), the # sign required by sylantro as...

  • Page 551

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-29 you can configure the phone to use any one of these methods by entering the applicable v alue in the configuration files: configuring the dns query method you can configure the dns query method for the phone to use for performing dns lo...

  • Page 552

    Advanced operational features 6-30 41-001343-02 rev05 – 07.2014 enabling/disabling “out of order sip requests” use the following procedure to enable/disable “out of order sip requests”. “early-only” parameter in replaces header rfc3891 the phones support the “early-only” parameter in the “replaces” ...

  • Page 553: Lines

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-31 configurable codec negotiation behavior by default, when the phone receivess an sdp offer with several codecs defined for the media stream, the phone will reply with an sdp answer containing all the codecs present in the offer (as per r...

  • Page 554

    Advanced operational features 6-32 41-001343-02 rev05 – 07.2014 if there is no reason header in the status message, the behaviour of the phone should be unchanged: • “busy” is displayed for the status codes 486 and 503 (service unavailable) and the busy tone will be played, • or “call failed” is dis...

  • Page 555

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-33 header. • if the call is not forwarded via a registered proxy server - and therefore is not a “trusted entity” - the ip phone ui does not display any trust information contained in the pai header. The phones provide the ability for the ...

  • Page 556

    Advanced operational features 6-34 41-001343-02 rev05 – 07.2014 by default, the ip phones use the long format. However, an administrator can provision the short (compact) format using the configuration files. The aastra web ui does not support this configuration feature. Enabling/disabling the compa...

  • Page 557

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-35 key:softkey1 to key:softkey softkey 1 to (valid softkeys depend on the number of physical softkeys on the phone) key:topsoftkey1 to key:topsoftkey top top softkeys 1 to ((valid top softkeys depend on the number of physical top softkeys ...

  • Page 558

    Advanced operational features 6-36 41-001343-02 rev05 – 07.2014 examples there are two ways to format the xml key uri: for xml post messages example: for xml key scripts example: key: line1 keypad1 key: line1 domain name system (dns) server pre-caching support the ip phones now support the use of a ...

  • Page 559

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-37 both these methods are configurable using the configuration files only, and are primarily intended for use when a third party hosting provider delivers sip services but does not have local access or control of the lan side dns infrastru...

  • Page 560

    Advanced operational features 6-38 41-001343-02 rev05 – 07.2014 the sip registration and sip proxy features on the phones previously allowed the use of server queries only to live dns servers. Using the host file and specific dns svr parameters extends this mechanism to allow pre-configuration of se...

  • Page 561

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-39 if all three servers with priority 10 are unavailable, the next highest priority record is selected, in this case backupbox. This could be a server in another physical location. The server entries in the aastra.Cfg file can use dns host...

  • Page 562

    Advanced operational features 6-40 41-001343-02 rev05 – 07.2014 configuring dns srv record pre-caching configurable dns maximum cache ttl administrators can manually set the dns maximum cache ttl settings for both negative and positive responses on the phone by defining the “ sip dns cache negative ...

  • Page 563: Reports

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-41 configurable transport protocol for sip services and rtcp summary reports parameters have been implemented allowing administrators the ability to independantly configure the transport proto- cols used by sip services (e.G. The sip xml n...

  • Page 564

    Advanced operational features 6-42 41-001343-02 rev05 – 07.2014 when the username alphanumeric input order parameter is defined as “ 1 ”, the respective digit will be available as the first input option followed by upper case and then lower case letters. For example, when pressing “2” on the keypad ...

  • Page 565

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-43 active voice-over-ip (voip) recording active voip recording is supported by the ip phones. When using the ip phones with an aastra call manager supporting voice recording and a recording system with the predefined subset of the sip inte...

  • Page 566

    Advanced operational features 6-44 41-001343-02 rev05 – 07.2014 00:53 402 martin croft l1 lewis button drop conf xfer l1 lewis button 2. Dave brundle 1. Martin croft leave drop 8 and 11-line lcds normal call conference call recording icons l1 lewis button 12 : 45pm mon jan 1 home dnd call forward ho...

  • Page 567

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-45 moreover, the phone will, by default, play a periodic audible beep tone through the selected audio path notifying users that their call is being recorded. Playback of the beep tone is configurable and if required, administrators can dis...

  • Page 568

    Advanced operational features 6-46 41-001343-02 rev05 – 07.2014 the executive name must match the name that is configured in the user’s profile, separated by a space or comma. For example, if the “alerting custom calling line id name” setting in the broadworks web portal is defined as “[f] fil- trag...

  • Page 569

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-47 fac is configured as “*61” or “#71”, the softkey value should be defined with the two specific facs separated by a semi-colon (i.E. “#61;*61” or “#61;#71” respectively). Irrespective of a defined or undefined key value, when the filter ...

  • Page 570

    Advanced operational features 6-48 41-001343-02 rev05 – 07.2014 for programmable keys prgkey1 type: filter prgkey1 value: “#61;*61” prgkey1 line: 1 for top softkeys topsoftkey1 type: filter topsoftkey1 label: filter topsoftkey1 value: “#61;*61” topsoftkey1 line: 1 for expansion module softkeys expmo...

  • Page 571

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-49 configuring the filter softkey on the assistant’s phone using the configuration files to configure the filter softkeys on the assistant’s phone using the configuration files, you must enter “ filter ” for the key types. For the labels (...

  • Page 572

    Advanced operational features 6-50 41-001343-02 rev05 – 07.2014 topsoftkey2 line: 1 for expansion module softkeys expmod1 key1 type: filter expmod1 key1 label: filter-stefan expmod1 key1 value: 4100 expmod1 key1 line: 1 expmod1 key2 type: filter expmod1 key2 label: filter-john expmod1 key2 value: 41...

  • Page 573

    Advanced operational features 41-001343-02 rev05 – 07.2014 6-51 configuring the initiate call softkey on the assistant’s phone using the configuration files to configure the initiate call speeddial softkeys on the assistant’s phone using the configuration files, you must enter “ speeddial ” for the ...

  • Page 574

    Advanced operational features 6-52 41-001343-02 rev05 – 07.2014 topsoftkey1 value: “#64” topsoftkey1 line: 1 topsoftkey2 type: speeddial topsoftkey2 label: init2 topsoftkey2 value: “#644052” topsoftkey2 line: 1 topsoftkey3 type: speeddial topsoftkey3 label: init3 topsoftkey3 value: “#644052*4059” to...

  • Page 575: Chapter 7

    41-001343-02 rev05 – 07.2014 7-1 chapter 7 encrypted files on the ip phone about this chapter this chapter provides information about encryption on the ip phones and provides methods an administrator can use to store encrypted files to a server. Topics this chapter covers the following topics: topic...

  • Page 576

    Encrypted files on the ip phone 7-2 41-001343-02 rev05 – 07.2014 encrypted files on the ip phone an encryption feature for the ip phone allows service providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i....

  • Page 577

    Encrypted files on the ip phone 41-001343-02 rev05 – 07.2014 7-3 procedure to encrypt configuration files to encrypt the ip phone configuration files (using a microsoft windows os): c:\> anacrypt.Exe -h provides encryption of the configuration files used for the family of aastra ip phones. Copyright...

  • Page 578

    Encrypted files on the ip phone 7-4 41-001343-02 rev05 – 07.2014 for firmware version 2.2.0 and above: c:\> anacrypt -i -p 1234abcd or c:\> anacrypt -i -p 1234abcd -v2 for any firmware version: c:\> anacrypt -i -p 1234abcd -v1 example 2 encrypting a single aastra.Cfg file with password 1234abcd (for...

  • Page 579

    Encrypted files on the ip phone 41-001343-02 rev05 – 07.2014 7-5 configuring vendor configuration file encryption use the following procedure to configure vendor configuration file encryption on the ip phones. Configuration files for specific parameters you can set in the configuration files for aut...

  • Page 580: Chapter 8

    8-1 41-001343-02 rev05 – 07.2014 chapter 8 upgrading the firmware about this chapter this chapter provides information about upgrading the ip phone firmware. Topics this chapter covers the following topics: topic page upgrading the firmware page 8-2 using the “firmware update” page in the aastra web...

  • Page 581: Upgrading The Firmware

    Upgrading the firmware 41-001343-02 rev05 – 07.2014 8-2 upgrading the firmware the ip phones support the protocols, tftp, ftp, http or https to download configuration files and upgrade firmware to the phones from a configuration server. The configuration server should be ready and able to accept con...

  • Page 582

    Upgrading the firmware 8-3 41-001343-02 rev05 – 07.2014 use the following procedure to manually update the firmware on your phone from the specified configuration server. Aastra web ui 1. Click on advanced settings->firmware update. 2. In the “ file name ” field, enter the firmware file name ( .St )...

  • Page 583: Using The Restart Feature

    Upgrading the firmware 41-001343-02 rev05 – 07.2014 8-4 using the restart feature restarting the phone forces the phone to check for both firmware and configuration files stored on the configuration server. Restarting the phone using the ip phone ui 4. In the “ server ” field, enter the ip address i...

  • Page 584

    Upgrading the firmware 8-5 41-001343-02 rev05 – 07.2014 restarting the phone using the aastra web ui using the auto-resync feature the auto-resync feature on the ip phones allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the...

  • Page 585

    Upgrading the firmware 41-001343-02 rev05 – 07.2014 8-6 in the aastra web ui, you can set the following parameters at the path advanced settings->configuration server->auto- resync : • mode • time (24 hours) • maximum delay • days setting the “ auto resync max delay ” (maximum delay) and “auto resyn...

  • Page 586

    Upgrading the firmware 8-7 41-001343-02 rev05 – 07.2014 enabling auto-resync using the aastra web ui use the following procedure to enable auto-resync for the phones in your network. Aastra web ui 1. Click on advanced settings->configuration server->auto-resync. 2. In the “ mode ” field, select the ...

  • Page 587: Chapter 9

    41-001343-02 rev05 – 07.2014 9-1 chapter 9 troubleshooting about this chapter this chapter describes tasks that a system administrator can perform on the ip phones for troubleshooting purposes. It also includes answers to questions you may have while using the ip phones. Topics this chapter covers t...

  • Page 588: Troubleshooting

    Troubleshooting 9-2 41-001343-02 rev05 – 07.2014 troubleshooting this section describes tasks that a system administrator can perform on the ip phones for troubleshooting purposes. Using the aastra web ui, a system administrator can: • assign an ip address and ip port to which log information will b...

  • Page 589

    Troubleshooting 41-001343-02 rev05 – 07.2014 9-3 setting values for the module/debug levels there are 6 debug levels for the modules. Each debug level has a value you can use to turn individual levels on and off. The following table identifies these debug levels and their values. The value of “ 1 ” ...

  • Page 590: Support Information

    Troubleshooting 9-4 41-001343-02 rev05 – 07.2014 example 3 log module rtpt: 0 log module ind: 65535 in the above example, all debug levels are off for the real time transport module. All debug levels are on for the indica- tor module. You can set the module/debug levels using the configuration files...

  • Page 591

    Troubleshooting 41-001343-02 rev05 – 07.2014 9-5 performing troubleshooting tasks use the following procedures to perform troubleshooting on the ip phone via the configuration files or the aastra web ui. Configuration files for specific parameters you can set in the configuration files, see appendix...

  • Page 592: Watchdog Task Feature

    Troubleshooting 9-6 41-001343-02 rev05 – 07.2014 reference for information that describes solutions to most common problems using the ip phones, see the next section, “trouble- shooting solutions” on page 9-12. Watchdog task feature the ip phones include a troubleshooting feature called the “ watchd...

  • Page 593

    Troubleshooting 41-001343-02 rev05 – 07.2014 9-7 enabling/disabling watchdog use the following procedure to enable/disable the watchdog. Use the following procedure to enable/disable the watchdog task for the ip phones using the aastra web ui. You can also view the “crash log” generated by the watch...

  • Page 594: Error Messages Display

    Troubleshooting 9-8 41-001343-02 rev05 – 07.2014 error messages display an administrator can view generated error messages that may have occurred during startup or reboot of the ip phones. The ip phone ui has a selection on the phone status page called, “ error messages ” at the location, options->p...

  • Page 595: Warning Message Display

    Troubleshooting 41-001343-02 rev05 – 07.2014 9-9 viewing the error messages using the aastra web ui use the following procedure to view the error messages, if any, that generated during startup. Warning message display previously when a phone fails to download from the first configuration server as ...

  • Page 596

    Troubleshooting 9-10 41-001343-02 rev05 – 07.2014 the following table identifies the methods you can use to retrieve support information from the phone to the pre- defined server when the above configuration parameters are enabled. When this feature is enabled, the phone sends the following support ...

  • Page 597

    Troubleshooting 41-001343-02 rev05 – 07.2014 9-11 generating and sending support information from the aastra web ui use the following procedure to generate and send support information files to the server . Limitations • if sending the support information files to a folder on the server, then writin...

  • Page 598: Troubleshooting Solutions

    Troubleshooting solutions 9-12 41-001343-02 rev05 – 07.2014 troubleshooting solutions description this section describes solutions to some most common problems that can occur while using the ip phones. Why does my phone display “application missing”? If you have experienced networking issues while t...

  • Page 599

    Troubleshooting solutions 41-001343-02 rev05 – 07.2014 9-13 why does my phone display "bad encrypted config"? The ip phone displays "bad encrypted config" because encrypted configuration files are enabled but the decryption proc- ess has failed. Specific cases where decryption fails are: reason the ...

  • Page 600

    Troubleshooting solutions 9-14 41-001343-02 rev05 – 07.2014 how do i restart the ip phone? Ip phone ui 1. Press on the phone to enter the options list. 2. Select restart phone . 3. For 3-line lcd displays: press # to confirm. Note: to cancel the restart, press the 3 key. For 8 and 11-line lcd displa...

  • Page 601

    Troubleshooting solutions 41-001343-02 rev05 – 07.2014 9-15 how do i set the ip phone to factory default? Ip phone ui 1. Press on the phone to enter the options list. 2. Select administrator menu and enter your administrator password (default is 22222 ). 3. Select factory default. 4. For 3-line lcd ...

  • Page 602

    Troubleshooting solutions 9-16 41-001343-02 rev05 – 07.2014 how do i erase the phone’s local configuration? Aastra web ui 1. Click on operation->reset->current settings. 2. In the " restore to factory defaults " field, click restore . This restores all factory defaults, and removes any saved configu...

  • Page 603

    Troubleshooting solutions 41-001343-02 rev05 – 07.2014 9-17 how to reset a user’s password? 4. Select erase local config . The “ erase local configuration? ” prompt displays. 5. Select yes or press the reset softkey to erase the local configuration. The phone immediately erases the local configurati...

  • Page 604

    Troubleshooting solutions 9-18 41-001343-02 rev05 – 07.2014 4. Enter the current user password in the text box and press the key on the keyboard. 5. Press the field. 6. Enter the new user password in the text box and press the key on the keyboard. 7. Press the field. 8. Re-enter the new user passwor...

  • Page 605

    Troubleshooting solutions 41-001343-02 rev05 – 07.2014 9-19 how do i lock and unlock the phone? For 6739i: for 6867i: ip phone ui lock the phone: 1. Press on the phone to enter the options list. 2. Select phone lock. The prompt, “ lock the phone ?” displays. 3. Press lock to lock the phone. Unlock t...

  • Page 606

    Troubleshooting solutions 9-20 41-001343-02 rev05 – 07.2014 2. Select lock > phone lock. The prompt, “ lock the phone ?” displays. 3. Select yes or press the lock softkey to lock the phone. Unlock the phone: 1. Press on the phone to enter the options list. An “enter unlock password” prompt displays....

  • Page 607: Appendix A

    41-001343-02 rev05 – 07.2014 a-1 appendix a configuration parameters about this appendix this appendix describes the parameters you can set in the configuration files for the ip phones. The configuration files include aastra.Cfg, .Cfg, and . Topics this appendix covers the following topics: topic pa...

  • Page 608

    About this appendix a-2 41-001343-02 rev05 – 07.2014 backlight mode settings page a-53 brightness level settings page a-54 background image on idle screen page a-55 configurable home/idle screen modes page a-55 screen saver settings page a-55 picture id feature page a-56 dhsg settings page a-56 blue...

  • Page 609

    About this appendix 41-001343-02 rev05 – 07.2014 a-3 pin suppression page a-112 lldp-med and elin settings page a-112 missed calls indicator settings page a-114 xml settings page a-114 action uri settings page a-116 xml sip notify settings page a-119 polling action uri settings page a-119 ring tone ...

  • Page 610

    About this appendix a-4 41-001343-02 rev05 – 07.2014 mapping key settings page a-153 send dtmf for remapping conference or redial key page a-154 park and pickup settings page a-155 softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters page a-157 softkey settings pa...

  • Page 611

    About this appendix 41-001343-02 rev05 – 07.2014 a-5 symmetric tls signaling setting page a-214 user-agent setting page a-214 gruu and sip.Instance support page a-215 dns query setting page a-215 ignore out of order sip requests page a-216 optional “allow” and “allow-event” headers page a-216 p-asse...

  • Page 612

    Setting parameters in configuration files a-6 41-001343-02 rev05 – 07.2014 setting parameters in configuration files you can set specific configuration parameters in the configuration files for configuring you ip phone. The aastra.Cfg, .Cfg, and .Cfg files are stored on the server. The aastra.Cfg fi...

  • Page 613

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-7 simplified ip phone ui options menu parameter – options simple menu configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable a simplified options menu or enable the full menu on the ip phone ui. For 6739i...

  • Page 614: Network Settings

    Operational, basic, and advanced parameters a-8 41-001343-02 rev05 – 07.2014 network settings description for 6867i warning : when using the simplified menu, you cannot change the network settings from the ip phone ui. If the network settings become mis-configured, you must “factory default” the pho...

  • Page 615

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-9 parameter – ip configuration files aastra.Cfg, .Cfg, .Cfg description this parameter assigns a static ip address to the ip phone device. Note: for dhcp to automatically populate this parameter, your dhcp server must support...

  • Page 616

    Operational, basic, and advanced parameters a-10 41-001343-02 rev05 – 07.2014 parameter – dns1 configuration files aastra.Cfg, .Cfg, .Cfg description primary dns server ip address. For any of the ip address settings on the ip phone a domain name value can be entered instead of an ip address. With th...

  • Page 617

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-11 parameter – ethernet port 1 configuration files aastra.Cfg, .Cfg, .Cfg description the send (tx) and receive (rx) method to use on ethernet port 1 to transmit and receive data over the lan. Note: pc port parameters are not...

  • Page 618: Dhcp Option Settings

    Operational, basic, and advanced parameters a-12 41-001343-02 rev05 – 07.2014 dhcp option settings option 12 option 60 option 77 parameter – hostname configuration files aastra.Cfg, .Cfg, .Cfg description specifies the hostname dhcp option 12 that the phone sends with the dhcp request packet. Note: ...

  • Page 619

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-13 option 120 options 159 and 160 - dhcp option override options 132 - transfer vlan id assignment using dhcp parameter – use dhcp option 120 configuration files aastra.Cfg, .Cfg, .Cfg description enables support for dhcp opt...

  • Page 620: Password Settings

    Operational, basic, and advanced parameters a-14 41-001343-02 rev05 – 07.2014 password settings parameter – admin password configuration files aastra.Cfg, .Cfg, .Cfg description allows you to set a new administrator password for the ip phone. Note: the ip phones support numeric characters only in pa...

  • Page 621: Emergency Dial Plan Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-15 emergency dial plan settings emergency call behavior settings parameter – emergency dial plan configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify an emergency number to use on your ip phone so a ca...

  • Page 622: User Dial Plan Setting

    Operational, basic, and advanced parameters a-16 41-001343-02 rev05 – 07.2014 user dial plan setting aastra web ui settings configuration server settings parameter – sip user parameter dial plan configuration files aastra.Cfg, .Cfg, .Cfg description the dial plan that the network uses to distinguish...

  • Page 623

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-17 parameter – tftp server configuration files aastra.Cfg, .Cfg, .Cfg description the tftp server’s ip address. If dhcp is enabled and the dhcp server provides the infor- mation, this field is automatically populated. Use thi...

  • Page 624

    Operational, basic, and advanced parameters a-18 41-001343-02 rev05 – 07.2014 parameter – alternate tftp path configuration files aastra.Cfg, .Cfg, .Cfg description specifies a path name for which the configuration files reside on an alternate tftp server for downloading to the ip phone. Note: enter...

  • Page 625

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-19 parameter – ftp path configuration files aastra.Cfg, .Cfg, .Cfg description specifies a path name for which the configuration files reside on an ftp server for down- loading to the ip phone. Note: enter the path name in th...

  • Page 626

    Operational, basic, and advanced parameters a-20 41-001343-02 rev05 – 07.2014 parameter – http server configuration files aastra.Cfg, .Cfg, .Cfg description the http server’s ip address. This will become effective after this configuration file has been downloaded into the phone. Optional : you can a...

  • Page 627

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-21 parameter – https server configuration files aastra.Cfg, .Cfg, .Cfg description the https server’s ip address. This will become effective after this configuration file has been downloaded into the phone. Optional : you can...

  • Page 628

    Operational, basic, and advanced parameters a-22 41-001343-02 rev05 – 07.2014 parameter – auto resync mode configuration files aastra.Cfg, .Cfg, .Cfg description determines whether the configuration server automatically updates the configuration files only, the firmware only, both the firmware and c...

  • Page 629

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-23 parameter – auto resync time configuration files aastra.Cfg, .Cfg, .Cfg description sets the time of day in a 24-hour period for the ip phone to be automatically updated. This parameter works with tftp, ftp, http and https...

  • Page 630

    Operational, basic, and advanced parameters a-24 41-001343-02 rev05 – 07.2014 multiple configuration server settings additional information the directory files, language packs, tls certificate files, 802.1x certificate files, and https files can also be downloaded to the phone from a server other th...

  • Page 631

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-25 network address translation (nat) settings parameter – sip nat ip configuration files aastra.Cfg, .Cfg, .Cfg description ip address of the network device that enforces nat. Format ip address default value 0.0.0.0 range not...

  • Page 632: Rport Setting

    Operational, basic, and advanced parameters a-26 41-001343-02 rev05 – 07.2014 rport setting local sip udp/tcp port setting parameter – sip rport configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable (1) or disable (0) the use of rport on the ip phone. “rport” in rfc 3581, allow...

  • Page 633: Local Sip Tls Port

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-27 local sip tls port sip stun parameters parameter – sip local tls port configuration files aastra.Cfg, .Cfg, .Cfg description specifies the local source port (sips/tls) from which the phone sends sip messages. Format numeri...

  • Page 634: Sip Turn Parameters

    Operational, basic, and advanced parameters a-28 41-001343-02 rev05 – 07.2014 sip turn parameters parameter – sip stun port configuration files aastra.Cfg, .Cfg, .Cfg description port number of the stun server (also know as simple traversal of udp through nat) notes: • the nat ip configuration param...

  • Page 635

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-29 parameter – sip turn port configuration files aastra.Cfg, .Cfg, .Cfg description port number of the turn server (also known as traversal using relay nat). Note: the nat ip configuration parameter takes precedence over the ...

  • Page 636: Sip Keep Alive Support

    Operational, basic, and advanced parameters a-30 41-001343-02 rev05 – 07.2014 sip keep alive support https client and server settings parameter – sip keepalive timer configuration files aastra.Cfg, .Cfg, .Cfg description this value is how many seconds to wait before sending a sip udp keep alive pack...

  • Page 637

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-31 https server certificate validation settings parameter – https block http post xml configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the blocking of xml scripts from http posts. Some client applica...

  • Page 638

    Operational, basic, and advanced parameters a-32 41-001343-02 rev05 – 07.2014 parameter – https validate expires configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the https validation of the expiration of the certificates. When this parameter is set to 1, the https client ve...

  • Page 639

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-33 parameter – https user certificates configuration files aastra.Cfg, .Cfg, .Cfg description specifies a file name for a .Pem file located on the configuration server. This file contains the user-provided certificates in pem...

  • Page 640

    Operational, basic, and advanced parameters a-34 41-001343-02 rev05 – 07.2014 virtual local area network (vlan) settings global parameters parameter – tagging enabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables vlan on the ip phones. This is a global setting. Format bo...

  • Page 641

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-35 lan port (ethernet port 0) parameters parameter – vlan id configuration files aastra.Cfg, .Cfg, .Cfg description allows you to configure a vlan id that associates with the physical ethernet port 0 (lan port). Notes: • sett...

  • Page 642

    Operational, basic, and advanced parameters a-36 41-001343-02 rev05 – 07.2014 the following table identifies the default dscp-to-priority mapping structure. Pc port (ethernet port 1) parameters dscp range dscp priority 0-7 0 8-15 1 16-23 2 24-31 3 32-39 4 40-47 5 48-55 6 56-63 7 parameter – vlan id ...

  • Page 643: Rtcp Summary Reports

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-37 rtcp summary reports global parameters parameter – qos eth port 1 priority configuration files aastra.Cfg, .Cfg, .Cfg description specifies the priority value used for passing vlan packets through to a pc via port 1. Forma...

  • Page 644

    Operational, basic, and advanced parameters a-38 41-001343-02 rev05 – 07.2014 line parameters parameter – sip rtcp summary report collector port configuration files aastra.Cfg, .Cfg, .Cfg description specifies the port address of the hostname server receiving the rtcp summary reports. Note: you must...

  • Page 645

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-39 type of service (tos)/dscp settings parameter – sip linen rtcp summary report col- lector port (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description per-line parameter specifying the port ...

  • Page 646: Time and Date Settings

    Operational, basic, and advanced parameters a-40 41-001343-02 rev05 – 07.2014 time and date settings parameter – time format configuration files aastra.Cfg, .Cfg, .Cfg description this parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour for...

  • Page 647

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-41 time zone name parameter – time zone name configuration files aastra.Cfg, .Cfg, .Cfg description assigns a time zone name to the time server. The custom option allows you to customize additional time zone parameters. The d...

  • Page 648

    Operational, basic, and advanced parameters a-42 41-001343-02 rev05 – 07.2014 time zone name/time zone code table time zone name time zone code ad-andorra ae-dubai ag-antigua ai-anguilla al-tirane an-curacao ar-buenos aires ar-saudi arabia as-pago pago at-vienna au-lord howe au-tasmania au-melbourne...

  • Page 649

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-43 ca-newfoundland ca-atlantic ca-eastern ca-saskatchewan ca-central ca-mountain ca-pacific ca-yukon ch-zurich ck-rarotonga cl-santiago cl-easter cn-beijing co-bogota cr-costa rica cu-havana cy-nicosia cz-prague nst ast est e...

  • Page 650

    Operational, basic, and advanced parameters a-44 41-001343-02 rev05 – 07.2014 lc-st lucia li-vaduz lt-vilnius lu-luxembourg lv-riga ast cet eet cet eet mc-monaco md-chisinau mk-skopje mq-martinique ms-montserrat mt-malta mu-mauritius mx-mexico city mx-cancun mx-merida mx-monterrey mx-mazatlan mx-chi...

  • Page 651: Time Server Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-45 time server settings sa-saudi arabia se-stockholm sg-singapore si-ljubljana sk-bratislava sm-san marino sr-paramaribo sv-el salvador ast cet sgt cet cet cet srt cst tr-istanbul tt-port of spain tw-taipei eet ast cst ua-kie...

  • Page 652

    Operational, basic, and advanced parameters a-46 41-001343-02 rev05 – 07.2014 parameter – time server1 configuration files aastra.Cfg, .Cfg, .Cfg description the primary time server's ip address or qualified domain name. If the time server is ena- bled, the value for time server1 will be used to req...

  • Page 653

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-47 custom time zone and dst settings note: to use the parameters in this section, the “ time zone name ” parameter must be set to “ custom ”. See page a-41 for more information. Parameter – time zone minutes configuration fil...

  • Page 654

    Operational, basic, and advanced parameters a-48 41-001343-02 rev05 – 07.2014 absolute time parameter – dst minutes configuration files aastra.Cfg, .Cfg, .Cfg description the number of minutes to add during daylight saving time. Valid values are a positive integer between 0 to 60. Format integer def...

  • Page 655

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-49 parameter – dst end month configuration files aastra.Cfg, .Cfg, .Cfg description the month that dst ends. Valid values are 1 to 12 (january to december). Format integer default value not applicable range 1 (january) 2 (feb...

  • Page 656

    Operational, basic, and advanced parameters a-50 41-001343-02 rev05 – 07.2014 relative time parameter – dst end hour configuration files aastra.Cfg, .Cfg, .Cfg description the hour that dst ends. Valid values are an integer from 0 (midnight) to 23. Format integer default value not applicable range 0...

  • Page 657

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-51 parameter – dst start week configuration files aastra.Cfg, .Cfg, .Cfg description the week in the specified month in which dst starts. Valid value is a positive or nega- tive integer from 1 to 5. Format integer default val...

  • Page 658

    Operational, basic, and advanced parameters a-52 41-001343-02 rev05 – 07.2014 parameter – dst start day configuration files aastra.Cfg, .Cfg, .Cfg description the day of the specified week in the specified month that dst starts on. Valid values are an integer from 1 to 7. Format integer default valu...

  • Page 659: Backlight Mode Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-53 backlight mode settings parameter – dst end hour configuration files aastra.Cfg, .Cfg, .Cfg description the hour that dst ends. Valid values are an integer from 0 (midnight) to 23. Format integer default value not applicab...

  • Page 660: Brightness Level Settings

    Operational, basic, and advanced parameters a-54 41-001343-02 rev05 – 07.2014 brightness level settings note: applicable to the 6739i and 6867i ip phones only. Parameter – bl on time configuration files aastra.Cfg, .Cfg, .Cfg description allows you to set the amount of time, in seconds, that the bac...

  • Page 661: Screen Saver Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-55 background image on idle screen configurable home/idle screen modes screen saver settings note: applicable to the 6739i and 6867i ip phones only. Parameter – background image configuration files aastra.Cfg, .Cfg, .Cfg desc...

  • Page 662: Picture Id Feature

    Operational, basic, and advanced parameters a-56 41-001343-02 rev05 – 07.2014 picture id feature dhsg settings note: applicable to the 6739i and 6867i ip phones only. Parameter – image server uri configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the server uri where pictur...

  • Page 663: Bluetooth Support Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-57 bluetooth support settings wideband audio equalizer settings note: applicable to the 6739i ip phone only. Parameter – audio bluetooth configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the 6739i ip ...

  • Page 664: Live Dialpad Settings

    Operational, basic, and advanced parameters a-58 41-001343-02 rev05 – 07.2014 live dialpad settings sip local dial plan settings parameter – live dialpad configuration files aastra.Cfg, .Cfg, .Cfg description turns the “live dialpad” feature on or off. With live dial pad on, the ip phone automatical...

  • Page 665

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-59 parameter – sip dial plan terminator configuration files aastra.Cfg, .Cfg, .Cfg description specifies whether or not pressing the hash/pound (i.E. "#") key, while performing an out- going call on an open line, should be se...

  • Page 666: Sip Outbound Support

    Operational, basic, and advanced parameters a-60 41-001343-02 rev05 – 07.2014 sip outbound support contact header matching parameter – sip outbound support configuration files aastra.Cfg, .Cfg, .Cfg description enables and disables whether or not the phone uses draft 15 (draft-ietf-sip-outbound- 15)...

  • Page 667: Sip Basic, Global Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-61 sip basic, global settings sip global authentication settings parameter – sip screen name configuration files aastra.Cfg, .Cfg, .Cfg description used to display text on the screen of the phone. You may want to set this par...

  • Page 668

    Operational, basic, and advanced parameters a-62 41-001343-02 rev05 – 07.2014 parameter – sip display name configuration files aastra.Cfg, .Cfg, .Cfg description used in the display name field of the from sip header field. Some ip pbx systems use this as the caller’s id and some may overwrite this w...

  • Page 669

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-63 parameter – sip bla number configuration files aastra.Cfg, .Cfg, .Cfg description allows you to assign a phone number that is shared across all ip phones. Format integer default value not applicable range not applicable ex...

  • Page 670

    Operational, basic, and advanced parameters a-64 41-001343-02 rev05 – 07.2014 call waiting settings parameter – call waiting configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable call waiting on the ip phone. If you enable call waiting (default), the user has the opt...

  • Page 671

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-65 sip global network settings parameter – call waiting tone period configuration files aastra.Cfg, .Cfg, .Cfg description specifies the time period, in seconds, that the call waiting tone is audible on an active call when an...

  • Page 672

    Operational, basic, and advanced parameters a-66 41-001343-02 rev05 – 07.2014 parameter – sip backup proxy ip configuration files aastra.Cfg, .Cfg, .Cfg description the ip address of the backup sip proxy server for which the ip phone uses when the pri- mary sip proxy is unavailable. Format ip addres...

  • Page 673

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-67 parameter – sip registrar ip configuration files aastra.Cfg, .Cfg, .Cfg description the address of the registrar for which the ip phone uses to send register requests. A sip registrar is a server that maintains the locatio...

  • Page 674

    Operational, basic, and advanced parameters a-68 41-001343-02 rev05 – 07.2014 backup outbound proxy (global settings) parameter – sip registration period configuration files aastra.Cfg, .Cfg, .Cfg description the requested registration period, in seconds, from the registrar. Format integer default v...

  • Page 675

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-69 sip basic, per-line settings the following parameters are sip per-line settings. The value of " n " is 1 - 9 or 1-6 depending on your model phone. Sip per-line authentication settings parameter – sip linen screen name (n i...

  • Page 676

    Operational, basic, and advanced parameters a-70 41-001343-02 rev05 – 07.2014 parameter – sip linen user name (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description used in the name field of the sip uri for the ip phone and for registering the ip phone at the registr...

  • Page 677

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-71 parameter – sip linen password (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description the password that will be used to register at the registrar. Format text default value not applicable r...

  • Page 678

    Operational, basic, and advanced parameters a-72 41-001343-02 rev05 – 07.2014 parameter – sip linen mode (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description allows you to configure the mode of the line. Applicable values are: • generic - normal line • broadsoft sc...

  • Page 679

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-73 sip per-line call waiting setting sip per-line network settings parameter – sip linen call waiting (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable cal...

  • Page 680

    Operational, basic, and advanced parameters a-74 41-001343-02 rev05 – 07.2014 parameter – sip linen proxy port (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description the proxy server's port number format integer default value 0 range not applicable example sip line1 ...

  • Page 681

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-75 parameter – sip linen outbound proxy port (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description the proxy port on the proxy server to which the ip phone sends all sip messages. Format inte...

  • Page 682

    Operational, basic, and advanced parameters a-76 41-001343-02 rev05 – 07.2014 parameter – sip linen backup registrar ip (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description the address of the backup registrar (typically, the backup sip proxy) for which the ip phone...

  • Page 683: Bla Support For Mwi

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-77 backup outbound proxy (per-line settings) bla support for mwi parameter – sip linen backup outbound proxy (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description the ip address or domain nam...

  • Page 684

    Operational, basic, and advanced parameters a-78 41-001343-02 rev05 – 07.2014 shared call appearance (sca) call bridging global setting per-line setting parameter – sip sca bridging configuration files aastra.Cfg, .Cfg, .Cfg description enables/disables sca bridging on the phone-side on a global bas...

  • Page 685

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-79 centralized conferencing settings global setting per-line setting parameter – sip centralized conf configuration files aastra.Cfg, .Cfg, .Cfg description globally enables or disables sip centralized conferencing for an ip ...

  • Page 686: Custom Ad-Hoc Conference

    Operational, basic, and advanced parameters a-80 41-001343-02 rev05 – 07.2014 custom ad-hoc conference sip join feature for 3-way conference conference/transfer in live dial mode parameter – custom adhoc conference configuration files aastra.Cfg, .Cfg, .Cfg description enables/disables the phone to ...

  • Page 687

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-81 http/https authentication support for broadsoft cms parameter – http digest username configuration files aastra.Cfg, .Cfg, .Cfg description specifies the username to use for http/https digest authentication. The server use...

  • Page 688: Advanced Sip Settings

    Operational, basic, and advanced parameters a-82 41-001343-02 rev05 – 07.2014 advanced sip settings parameter – sip explicit mwi subscription configuration files aastra.Cfg, .Cfg, .Cfg description if the ip phone has a message waiting subscription with the service provider, a mes- sage waiting indic...

  • Page 689

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-83 parameter – sip session timer configuration files aastra.Cfg, .Cfg, .Cfg description the time, in seconds, that the ip phone uses to send periodic re- invite requests to keep a session alive. The proxy uses these re- invit...

  • Page 690

    Operational, basic, and advanced parameters a-84 41-001343-02 rev05 – 07.2014 parameter – sip transport protocol configuration files aastra.Cfg, .Cfg, .Cfg description the protocol that the ip phone uses to send out sip messages. Notes: • if you set the value of this parameter to 4 (tls), the phone ...

  • Page 691

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-85 parameter – sip registration renewal timer configuration files aastra.Cfg, .Cfg, .Cfg description the threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send...

  • Page 692

    Operational, basic, and advanced parameters a-86 41-001343-02 rev05 – 07.2014 parameter – sip blf subscription period configuration files aastra.Cfg, .Cfg, .Cfg description the requested duration, in seconds, before the blf subscription times out. The phone re- subscribes to the blf subscription ser...

  • Page 693

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-87 missed call summary subscription settings global parameters parameter – sip missed call summary subscription configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the missed call summary subscription f...

  • Page 694

    Operational, basic, and advanced parameters a-88 41-001343-02 rev05 – 07.2014 per-line parameter as-feature-event subscription settings parameter – sip linen missed call summary subscription (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables t...

  • Page 695

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-89 transport layer security (tls) settings to configure tls, you must enter the “ sip transport protocol ” parameter with a value of “ 4 ” (tls). See the “sip transport protocol” description on page a-84 . Also enter the foll...

  • Page 696

    Operational, basic, and advanced parameters a-90 41-001343-02 rev05 – 07.2014 parameter – sips root and intermediate certificates configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the sip root and intermediate certificate files to use when the phone uses the tls transport ...

  • Page 697

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-91 parameter – sips local certificate configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the local certificate file to use when the phone uses the tls trans- port protocol to setup a call. This param...

  • Page 698

    Operational, basic, and advanced parameters a-92 41-001343-02 rev05 – 07.2014 parameter – sips private key configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a private key file to use when the phone uses the tls transport pro- tocol to setup a call. This parameter is requir...

  • Page 699

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-93 parameter – sips trusted certificates configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the trusted certificate files to use when the phone uses the tls transport protocol to setup a call. The tr...

  • Page 700: 802.1X Support Settings

    Operational, basic, and advanced parameters a-94 41-001343-02 rev05 – 07.2014 802.1x support settings use the following parameters to configure the 802.1x protocol on your phone using the configuration files. For eap-md5 use: • eap type • identity • md5 password • pc port passthrough enabled for eap...

  • Page 701

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-95 parameter – identity configuration files aastra.Cfg, .Cfg, .Cfg description specifies the identity or username used for authenticating the phone. Note: the value you enter for this parameter also displays in the aastra web...

  • Page 702

    Operational, basic, and advanced parameters a-96 41-001343-02 rev05 – 07.2014 parameter – 802.1x root and intermediate certificates configuration files aastra.Cfg, .Cfg, .Cfg description specifies the file name that contains the root and intermediate certificates related to the local certificate. Yo...

  • Page 703

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-97 parameter – 802.1x local certificate configuration files aastra.Cfg, .Cfg, .Cfg description specifies the file name that contains the local certificate. You can use this parameter in three ways: • to download no certificat...

  • Page 704

    Operational, basic, and advanced parameters a-98 41-001343-02 rev05 – 07.2014 parameter – 802.1x trusted certificates configuration files aastra.Cfg, .Cfg, .Cfg description specifies the file name that contains the trusted certificates. You can use this parameter in three ways: • to download no cert...

  • Page 705

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-99 rtp, codec, dtmf global settings global settings parameter – sip rtp port configuration files aastra.Cfg, .Cfg, .Cfg description indicates the port through which the rtp packets are sent. This value must specify the beginn...

  • Page 706

    Operational, basic, and advanced parameters a-100 41-001343-02 rev05 – 07.2014 parameter – sip amr codec mode set configuration files aastra.Cfg, .Cfg .Cfg description specifies the list of mode sets supported and also the preferred mode to use if multiple modes are supported by both sides. Format i...

  • Page 707

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-101 parameter – sip customized codec configuration files aastra.Cfg, .Cfg, .Cfg description specifies a customized codec preference list which allows you to select the preferred codecs for this ip phone. You can enter up to 1...

  • Page 708

    Operational, basic, and advanced parameters a-102 41-001343-02 rev05 – 07.2014 parameter – sip dtmf method configuration files aastra.Cfg, .Cfg, .Cfg description sets the dual-tone multifrequency (dtmf) method to use on the ip phone. Note: see “ out-of-band dtmf and dtmf method on page 4-79 ” for dt...

  • Page 709

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-103 per-line settings parameter – sip remove silence suppression offer configuration files aastra.Cfg, .Cfg, .Cfg description specifies whether or not the silence suppression attribute should be included in the session descri...

  • Page 710: Autodial Settings

    Operational, basic, and advanced parameters a-104 41-001343-02 rev05 – 07.2014 autodial settings global settings per-line settings parameter – sip autodial number configuration files aastra.Cfg, .Cfg, .Cfg description globally specifies the sip phone number that the ip phone autodials when the hands...

  • Page 711: Voicemail Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-105 voicemail settings parameter – sip linen autodial timeout (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg description on a per-line basis, this parameter specifies the time, in seconds, that th...

  • Page 712

    Operational, basic, and advanced parameters a-106 41-001343-02 rev05 – 07.2014 sca voicemail indicator settings parameter – sip vmail configuration files aastra.Cfg, .Cfg, .Cfg description specifies the phone number of the voicemail system connected to the sip account. This parameter specifies the p...

  • Page 713: Directory Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-107 directory settings parameter – directory 1 configuration files aastra.Cfg, .Cfg, .Cfg description the name of a directory list that you can download from the configuration server. You can use this parameter in three ways:...

  • Page 714

    Operational, basic, and advanced parameters a-108 41-001343-02 rev05 – 07.2014 parameter – directory 2 configuration files aastra.Cfg, .Cfg, .Cfg description the name of a directory list that you can download from the configuration server. You can use this parameter in three ways: • to download no d...

  • Page 715: Callers List Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-109 customizable directory list key callers list settings parameter – directory digits match configuration files aastra.Cfg, .Cfg, .Cfg description the phone will take the last n digits of the incoming call to perform the loo...

  • Page 716: Call Forward Settings

    Operational, basic, and advanced parameters a-110 41-001343-02 rev05 – 07.2014 customizable callers list and services key call forward settings parameter – services script configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a specific uri for accessing services after pressin...

  • Page 717

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-111 call forward key mode settings example: the following is an example of configuring the cfwd key mode in the configuration files: call forward key mode: 2 softkey1 type: callforward softkey1 states: idle connected incoming...

  • Page 718: Pin Suppression

    Operational, basic, and advanced parameters a-112 41-001343-02 rev05 – 07.2014 pin suppression lldp-med and elin settings parameter – pin suppression dial plan configuration files aastra.Cfg, .Cfg, .Cfg description allows a pattern based configuration of the pin suppression. Format alphanumeric char...

  • Page 719

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-113 parameter – use lldp elin configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the use of an emergency location identification number (elin) received from lldp as a caller id for emergency numbers. F...

  • Page 720: Xml Settings

    Operational, basic, and advanced parameters a-114 41-001343-02 rev05 – 07.2014 missed calls indicator settings xml settings parameter – missed calls indicator disabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the missed calls indicator. If the "missed calls indicato...

  • Page 721

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-115 parameter – xml application title configuration files aastra.Cfg, .Cfg, .Cfg description this parameter allows you to rename the xml application in the ip phone ui (services->4. Custom feature). By default, when you load ...

  • Page 722: Action Uri Settings

    Operational, basic, and advanced parameters a-116 41-001343-02 rev05 – 07.2014 action uri settings parameter – xml status scroll delay configuration files aastra.Cfg, .Cfg, .Cfg description specifies the length of time, in seconds, that each xml status message displays on the phone. Note: changes to...

  • Page 723

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-117 parameter – action uri registration event configuration files aastra.Cfg, .Cfg, .Cfg description specifies the uri that the phone executes a get on, when a registration event change occurs. This parameter uses the followi...

  • Page 724

    Operational, basic, and advanced parameters a-118 41-001343-02 rev05 – 07.2014 parameter – action uri offhook configuration files aastra.Cfg, .Cfg, .Cfg description specifies the uri for which the phone executes a get on when an offhook event occurs. This parameter can use the following variables: $...

  • Page 725: Xml Sip Notify Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-119 xml sip notify settings polling action uri settings parameter – sip xml notify event configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the phone to accept or reject an aastra-xml sip notify messag...

  • Page 726

    Operational, basic, and advanced parameters a-120 41-001343-02 rev05 – 07.2014 ring tone and tone set global settings parameter – action uri poll interval configuration files aastra.Cfg, .Cfg, .Cfg description specifies the interval, in seconds, between calls from the phone to the "action uri poll"....

  • Page 727: Ring Tone Per-Line Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-121 ring tone per-line settings parameter – tone set configuration files aastra.Cfg, .Cfg, .Cfg description globally sets a tone set for a specific country. Format text default value us range australia brazil canada europe (g...

  • Page 728

    Operational, basic, and advanced parameters a-122 41-001343-02 rev05 – 07.2014 ring tone via speaker during active calls settings no service congestion tone settings status code on ignoring incoming calls parameter – ring audibly enable configuration files aastra.Cfg, .Cfg, .Cfg description enables/...

  • Page 729

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-123 switch focus to ringing line call hold reminder settings parameter – switch focus to ringing line configuration files aastra.Cfg, .Cfg, .Cfg description specifies whether or not the ui focus is switched to a ringing line ...

  • Page 730

    Operational, basic, and advanced parameters a-124 41-001343-02 rev05 – 07.2014 parameter – call hold reminder timer configuration files aastra.Cfg, .Cfg, .Cfg description specifies the time delay, in seconds, that a ring splash is heard on an active call when another call was placed on hold. For exa...

  • Page 731

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-125 preferred line and preferred line timeout parameter – preferred line configuration files aastra.Cfg, .Cfg, .Cfg description specifies the preferred line to switch focus to when incoming or outgoing calls end on the phone....

  • Page 732: Stuttered Dial Tone Setting

    Operational, basic, and advanced parameters a-126 41-001343-02 rev05 – 07.2014 goodbye key cancels incoming call stuttered dial tone setting parameter – goodbye cancels incoming call configuration files aastra.Cfg, .Cfg, .Cfg description enable or disables the behavior of the goodbye key on the ip p...

  • Page 733

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-127 message waiting indicator settings message waiting indicator request uri setting parameter – mwi led line configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable the message waiting indicator (mwi) on ...

  • Page 734: Dnd Key Mode Settings

    Operational, basic, and advanced parameters a-128 41-001343-02 rev05 – 07.2014 dnd key mode settings the following is an example of configuring the mode for dnd in the configuration files: dnd key mode: 2 softkey1 type: dnd softkey1 states: idle connected incoming outgoing busy in the above example,...

  • Page 735

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-129 for sylantro server only parameter – alert auto call distribution configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert-acd" keyword appears in the header of the invite request, the configured bellcore rin...

  • Page 736

    Operational, basic, and advanced parameters a-130 41-001343-02 rev05 – 07.2014 parameter – alert community 3 configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert community-3” keyword appears in the header of the invite request, the configured bellcore ring tone is applied to the ip ...

  • Page 737

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-131 parameter – alert emergency configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert emergency" keyword appears in the header of the invite request, the configured bellcore ring tone is applied to the ip phon...

  • Page 738: Bellcore Cadence Settings

    Operational, basic, and advanced parameters a-132 41-001343-02 rev05 – 07.2014 bellcore cadence settings parameter – alert priority configuration files aastra.Cfg, .Cfg, .Cfg description when an "alert priority" keyword appears in the header of the invite request, the configured bellcore ring tone i...

  • Page 739: Sip Diversion Display

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-133 sip diversion display global setting parameter – bellcore cadence dr4 configuration files aastra.Cfg, .Cfg, .Cfg description sets the cadence for bellcore-dr4. Note: you can define up to 8 cadence rings. The value of -1 i...

  • Page 740

    Operational, basic, and advanced parameters a-134 41-001343-02 rev05 – 07.2014 per-line setting display of call destination for incoming calls display name customization settings parameter – sip linen diversion display (n is a line number from 1 to 9) configuration files aastra.Cfg, .Cfg, .Cfg descr...

  • Page 741: Language Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-135 language settings parameter – language configuration files aastra.Cfg, .Cfg, .Cfg description the language you want to display for the ip phone ui. Valid values for all phones are: 0 (english) default 1-4 the values 1-4 a...

  • Page 742

    Operational, basic, and advanced parameters a-136 41-001343-02 rev05 – 07.2014 parameter – input language configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify the language to use for inputs on the ip phone. Entering a lan- guage value for this parameter allows users to enter ...

  • Page 743: Language Pack Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-137 language pack settings parameter – language n where “n” can be 1, 2, 3, or 4 configuration files aastra.Cfg, .Cfg, .Cfg description the language pack you want to load to the ip phone. Valid values are: • lang_cs.Txt (czec...

  • Page 744

    Operational, basic, and advanced parameters a-138 41-001343-02 rev05 – 07.2014 the following table identifies the language code to use for the ip phone language packs. Language codes (from standard iso 639) example the following example downloads no language pack file: language 1: the following exam...

  • Page 745

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-139 the following table identifies the country codes to use for the ip phone language packs. Not all country code are applica- ble. Country codes (from standard iso 3166) country country code afghanistan Åland islands albania...

  • Page 746

    Operational, basic, and advanced parameters a-140 41-001343-02 rev05 – 07.2014 cambodia cameroon canada cape verde cayman islands central african republic chad chile china christmas island cocos (keeling) islands colombia comoros congo congo, the democratic republic of the cook islands costa rica cÔ...

  • Page 747

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-141 haiti heard island and mcdonald islands holy see (vatican city state) honduras hong kong hungary ht hm va hn hk hu iceland india indonesia iran, islamic republic of iraq ireland isle of man israel italy is in id ir iq ie ...

  • Page 748

    Operational, basic, and advanced parameters a-142 41-001343-02 rev05 – 07.2014 namibia nauru nepal netherlands netherlands antilles new caledonia new zealand nicaragua niger nigeria niue norfolk island northern mariana islands norway na nr np nl an nc nz ni ne ng nu nf mp no oman om pakistan palau p...

  • Page 749

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-143 saint helena saint kitts and nevis saint lucia saint pierre and miquelon saint vincent and the grenadines samoa san marino sao tome and principe saudi arabia senegal serbia seychelles sierra leone singapore slovakia slove...

  • Page 750: Display Dtmf Digits Setting

    Operational, basic, and advanced parameters a-144 41-001343-02 rev05 – 07.2014 suppress dtmf playback setting display dtmf digits setting yemen ye zaire zambia zimbabwe see congo, the democratic republic of the zm zw parameter – suppress dtmf playback configuration files aastra.Cfg, .Cfg, .Cfg descr...

  • Page 751

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-145 filter out incoming dtmf events intercom, auto-answer, and barge in settings outgoing intercom settings parameter – suppress incoming dtmf playback configuration files aastra.Cfg, .Cfg, .Cfg description suppress playback ...

  • Page 752

    Operational, basic, and advanced parameters a-146 41-001343-02 rev05 – 07.2014 incoming intercom settings parameter – sip intercom prefix code configuration files aastra.Cfg, .Cfg, .Cfg description the prefix to add to the phone number for server-side outgoing intercom calls. This parameter is requi...

  • Page 753

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-147 parameter – sip intercom mute mic configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the microphone on the ip phone for intercom calls made by the origi- nating caller. Format integer default value...

  • Page 754: Codec Negotiation Behavior

    Operational, basic, and advanced parameters a-148 41-001343-02 rev05 – 07.2014 enable microphone during early media codec negotiation behavior group paging rtp settings example the following is an example of configuring rtp streaming for paging applications using the configuration files: paging grou...

  • Page 755

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-149 audio transmit and receive gain adjustment settings 1. Parameter – headset tx gain configuration files aastra.Cfg, .Cfg, .Cfg description this is the increased (+db) or decreased (-db) amount of signal transmitted from th...

  • Page 756

    Operational, basic, and advanced parameters a-150 41-001343-02 rev05 – 07.2014 disable user login to aastra web ui parameter – handsfree tx gain configuration files aastra.Cfg, .Cfg, .Cfg description this is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone...

  • Page 757: Minimum Ringer Volume

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-151 minimum ringer volume terminated calls indicator directed call pickup (blf or xml call interception) settings parameter – ringer volume minimum configuration files aastra.Cfg, .Cfg, .Cfg description specifies the minimum ...

  • Page 758

    Operational, basic, and advanced parameters a-152 41-001343-02 rev05 – 07.2014 acd auto-available timer settings parameter – directed call pickup prefix configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enter a specific prefix string (depending on what is available on your server)...

  • Page 759: Mapping Key Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-153 mapping key settings this section provides the hard key settings you can use to enable and disable the redial, conf, and xfer keys on the ip phone. Parameter – redial disabled configuration files aastra.Cfg, .Cfg, .Cfg de...

  • Page 760

    Operational, basic, and advanced parameters a-154 41-001343-02 rev05 – 07.2014 send dtmf for remapping conference or redial key parameter – map redial key to configuration files aastra.Cfg, .Cfg, .Cfg description sets the redial key as a speeddial key if a value is entered for this parameter. If you...

  • Page 761: Park and Pickup Settings

    Operational, basic, and advanced parameters 41-001343-02 rev05 – 07.2014 a-155 park and pickup settings parameter – map conf as dtmf configuration files aastra.Cfg, .Cfg, .Cfg description allows the phone to send the stored number as dtmf using the phone configured dtmf method when the “conf” key is...

  • Page 762

    Operational, basic, and advanced parameters a-156 41-001343-02 rev05 – 07.2014 parameter – sprecode configuration files aastra.Cfg, .Cfg, .Cfg description specifies the code to enter before entering the extension for where you want to park an incoming call. The applicable value is dependant on the t...

  • Page 763

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-157 softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters this section provides the softkey, programmable key, keypad key, feature key, and expan...

  • Page 764

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-158 41-001343-02 rev05 – 07.2014 *the m670i expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an ip phone totalling 108 softkeys. Valid for 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, and ...

  • Page 765: Softkey Settings

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-159 softkey settings the value of " n " for the following parameters is dependent on the number of softkeys available on the 9480i, 9480i ct, 6735i, 6737i, 6755i, 6757i, 6757i ct, ...

  • Page 766

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-160 41-001343-02 rev05 – 07.2014 • callers - indicates the key is configured to access the callers list. • redial - indicates the key is configured to access the redial list. • conf - indicates the key is configured as a...

  • Page 767

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-161 parameter – softkeyn label configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the softkey. The “ softkeyn label ” parameter...

  • Page 768

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-162 41-001343-02 rev05 – 07.2014 parameter – softkeyn value configuration files aastra.Cfg, .Cfg, .Cfg description this is the value you assign to the softkey. The “ softkeyn value ” parameter can be set for the followin...

  • Page 769

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-163 parameter – softkeyn line configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the softkey you are configuring. The number of applicable line...

  • Page 770

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-164 41-001343-02 rev05 – 07.2014 parameter – softkeyn states configuration files aastra.Cfg, .Cfg, .Cfg description displays the status of the phone when a softkey is pressed. You can enter multiple values ( idle, connec...

  • Page 771

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-165 configurable positioning of programmed softkeys shifting of softkey positions for busy states note: applicable to the 6867i ip phone only. Parameter – collapsed softkey screen ...

  • Page 772

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-166 41-001343-02 rev05 – 07.2014 option to remove the “more” softkey when not required increase of displayed characters for softkey line labels note: applicable to the the 9480i, 9480i ct, 6735i, 6737i, 6739i, 6755i, 675...

  • Page 773: Programmable Key Settings

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-167 programmable key settings the value of "n" for the following parameters is dependent on the number of programmable keys available on the 9143i, 6730i, 6731i, 6735i, 6753i, 6755...

  • Page 774

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-168 41-001343-02 rev05 – 07.2014 • filter - indicates the key is configured to activate/deactivate executive call filtering (this feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in release 3.3.1 sp...

  • Page 775

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-169 parameter – prgkeyn value configuration files aastra.Cfg, .Cfg, .Cfg description this is the value you assign to the programmable key. The “ prgkeyn value ” parameter can be se...

  • Page 776

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-170 41-001343-02 rev05 – 07.2014 parameter – prgkeyn line configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the programmable key you are configuring. The “ prgkeyn line ” parameter c...

  • Page 777: Top Softkey Settings

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-171 top softkey settings note: applicable to the 6737i, 6757i, 6757i ct, and 6867i ip phones only. Parameter – topsoftkeyn type configuration files aastra.Cfg, .Cfg, .Cfg.

  • Page 778

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-172 41-001343-02 rev05 – 07.2014 description the type of softkey to configure. Valid types are: • none - indicates key is disabled. • line - indicates key is configured for line use. • speeddial - indicates key is config...

  • Page 779

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-173 • phonelock - indicates the key is configured to be used to lock/unlock the phone. • paging - indicates the key is configured for group paging on the phone. Pressing this key a...

  • Page 780

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-174 41-001343-02 rev05 – 07.2014 parameter – topsoftkeyn label configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the softkey. The “ topsoftkeyn label ” parameter can ...

  • Page 781

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-175 parameter – topsoftkeyn value configuration files aastra.Cfg, .Cfg, .Cfg description this is the value you assign to the softkey. The “ topsoftkeyn value ” parameter can be set...

  • Page 782

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-176 41-001343-02 rev05 – 07.2014 press-and-hold speeddial keypad key settings parameter – topsoftkeyn line configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the softkey you are confi...

  • Page 783: Handset Feature Key Settings

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-177 handset feature key settings note: applicable to the 9480i ct and 6757i ct ip phones only. Parameter – featurekeyn type configuration files aastra.Cfg, .Cfg, .Cfg description t...

  • Page 784

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-178 41-001343-02 rev05 – 07.2014 parameter – featurekeyn label configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the feature key. Notes: • for the 6757i ct phones, an...

  • Page 785

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-179 expansion module key settings for m670i , m675i, and m680i parameter – expmodx keyn type configuration files aastra.Cfg, .Cfg, .Cfg description the type of softkey to configure...

  • Page 786

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-180 41-001343-02 rev05 – 07.2014 • filter - indicates the key is set for activating/deactivating executive call filtering (this feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in release 3.3.1 sp4)...

  • Page 787

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-181 parameter – expmodx keyn label configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the softkey for the expansion module. The “ expmodx keyn l...

  • Page 788

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-182 41-001343-02 rev05 – 07.2014 parameter – expmodx keyn value configuration files aastra.Cfg, .Cfg, .Cfg description the text label that displays on the ip phone for the softkey on the expansion module. The “ expmodx k...

  • Page 789

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-183 parameter – expmodx keyn line configuration files aastra.Cfg, .Cfg, .Cfg description this is the line associated with the softkey you are configuring on the expansion module. T...

  • Page 790: Hard Key Settings For 6867I

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-184 41-001343-02 rev05 – 07.2014 hard key settings for 6867i parameter – hardkeyn type configuration files aastra.Cfg, .Cfg, .Cfg description the type of key to which you would like to change the hard key. Valid types in...

  • Page 791

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-185 range none line speeddial dnd blf list acd xml flash sprecode park pickup lcr callforward blfxfer speeddialxfer speeddialconf directory callers redial conf xfer icom phonelock ...

  • Page 792

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-186 41-001343-02 rev05 – 07.2014 parameter – hardkeyn value configuration files aastra.Cfg, .Cfg, .Cfg description the value you would like to assign to the hard key you are configuring. The “hardkeyn value” parameter ca...

  • Page 793

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-187 customizing the key type list softkeys, programmable keys, expansion module keys parameter – hardkeyn line configuration files aastra.Cfg, .Cfg, .Cfg description the line assoc...

  • Page 794

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-188 41-001343-02 rev05 – 07.2014 default value range any of the key types in the “default value” field above. Example softkey selection list: blf, speeddial, line, xml • none • blf/xfer • line • speeddial/xfer • speeddia...

  • Page 795: Locking Keys

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-189 handset feature keys (for ct models only) locking keys parameter – feature key selection list configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify which...

  • Page 796

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-190 41-001343-02 rev05 – 07.2014 parameter – topsoftkeyn locked configuration files aastra.Cfg, .Cfg, .Cfg description locks the specified top softkey on the 6737, 6757i , 6757i ct, or 6867i ip phone. When enabled, the p...

  • Page 797

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-191 parameter – expmodx keyn locked configuration files aastra.Cfg, .Cfg, .Cfg description locks the specified softkey on the expansion module attached to the ip phone. When ena- b...

  • Page 798

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-192 41-001343-02 rev05 – 07.2014 locking the save and delete keys note: applicable to the 6730i, 6731i, 6753i, and 6865i ip phones only. Parameter – prgkey1 locked configuration files aastra.Cfg, .Cfg, .Cfg description a...

  • Page 799

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-193 parameter – prgkey5 locked configuration files aastra.Cfg, .Cfg, .Cfg description allows you to lock or unlock the save key on the 6730i, 6731i, or 6865i ip phone. When the sav...

  • Page 800: Blf List Uri Settings

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-194 41-001343-02 rev05 – 07.2014 enabling/disabling ability to add/edit speeddial keys blf list uri settings blf page switch parameter – speeddial edit configuration files aastra.Cfg, .Cfg, .Cfg description allows you to...

  • Page 801

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-195 configurable display modes for blf and blf/list softkey labels configurable display for blank blf/list softkeys note: applicable to the 9480i, 9480i ct, 6735i, 6737i, 6739i, 67...

  • Page 802: Ring Splash Settings

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-196 41-001343-02 rev05 – 07.2014 ring splash settings parameter – play a ring splash configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the playing of a short ring splash when there is an incoming...

  • Page 803

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-197 parameter – prgkeyn ring splash configuration files aastra.Cfg, .Cfg, .Cfg description when a key is configured for blf functionality, this parameter controls the ring splash a...

  • Page 804

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-198 41-001343-02 rev05 – 07.2014 description (continued) when a key is configured for blf/list functionality, this parameter controls the ring tone per key. The following ring tones are available: • ring tone 1 • ring to...

  • Page 805

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-199 parameter – softkeyn ring splash configuration files aastra.Cfg, .Cfg, .Cfg description when a key is configured for blf functionality, this parameter controls the ring splash ...

  • Page 806

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-200 41-001343-02 rev05 – 07.2014 description (continued) when a key is configured for blf/list functionality, this parameter controls the ring tone per key. The following ring tones are available: • ring tone 1 • ring to...

  • Page 807

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-201 parameter – topsoftkeyn ring splash configuration files aastra.Cfg, .Cfg, .Cfg description when a key is configured for blf functionality, this parameter controls the ring spla...

  • Page 808

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-202 41-001343-02 rev05 – 07.2014 description (continued) when a key is configured for blf/list functionality, this parameter controls the ring tone per key. The following ring tones are available: • ring tone 1 • ring to...

  • Page 809

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-203 parameter – expmodx keyn ring splash configuration files aastra.Cfg, .Cfg, .Cfg description when a key is configured for blf functionality, this parameter controls the ring spl...

  • Page 810

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-204 41-001343-02 rev05 – 07.2014 description (continued) when a key is configured for blf/list functionality, this parameter controls the ring tone per key. The following ring tones are available: • ring tone 1 • ring to...

  • Page 811

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-205 parameter – hardkeyn ring splash configuration files aastra.Cfg, .Cfg, .Cfg description (6867i only) when a key is configured for blf functionality, this parameter controls the...

  • Page 812

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key a-206 41-001343-02 rev05 – 07.2014 description (continued) when a key is configured for blf/list functionality, this parameter controls the ring tone per key. The following ring tones are available: • ring tone 1 • ring to...

  • Page 813

    Softkey/programmable key/keypad key/feature key/expansion module key/hard key parameters 41-001343-02 rev05 – 07.2014 a-207 parameter – ring splash delay configuration files aastra.Cfg, .Cfg, .Cfg description indicates the delay (in seconds) between the target ringing and the ring splash played when...

  • Page 814: Display

    Customizing m675i expansion module column display a-208 41-001343-02 rev05 – 07.2014 customizing m675i expansion module column display expansion module 1 through 3 parameter – expmodxpagenleft configuration files aastra.Cfg, .Cfg, .Cfg description allows you to specify a customized heading for the m...

  • Page 815: Blind Transfer Setting

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-209 advanced operational parameters the following parameters in this section allow the system administrator to set advanced operational features on the ip phones. Blind transfer setting semi-attended transfer settings update caller id se...

  • Page 816

    Advanced operational parameters a-210 41-001343-02 rev05 – 07.2014 boot sequence recovery mode settings single call restriction setting parameter – force web recovery mode disabled configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables the forcing web recovery mode feature. If th...

  • Page 817: Blacklist Duration Setting

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-211 blacklist duration setting whitelist proxy setting xml key redirection settings (for redial, xfer, conf, icom, voicemail) parameter – sip blacklist duration configuration files aastra.Cfg, .Cfg, .Cfg description specifies the length ...

  • Page 818

    Advanced operational parameters a-212 41-001343-02 rev05 – 07.2014 parameter – xfer script configuration files aastra.Cfg, .Cfg, .Cfg description specifies an xfer script for the phone to use. When this parameter is set, pressing the xfer key gets the specified uri from the server instead of startin...

  • Page 819

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-213 options key redirection setting off-hook and xml application interaction setting xml override for a locked phone setting parameter – options script configuration files aastra.Cfg, .Cfg, .Cfg description specifies an options script fo...

  • Page 820: User-Agent Setting

    Advanced operational parameters a-214 41-001343-02 rev05 – 07.2014 symmetric udp signaling setting symmetric tls signaling setting user-agent setting parameter – sip symmetric udp signaling configuration files aastra.Cfg, .Cfg, .Cfg description allows you to enable or disable the phone to use port 5...

  • Page 821: Dns Query Setting

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-215 gruu and sip.Instance support dns query setting parameter – sip gruu configuration files aastra.Cfg, .Cfg, .Cfg description enables or disables globally routable user-agent uri (gruu) support on the ip phone according to draft-ietf-s...

  • Page 822: P-Asserted Identity (Pai)

    Advanced operational parameters a-216 41-001343-02 rev05 – 07.2014 ignore out of order sip requests optional “allow” and “allow-event” headers p-asserted identity (pai) parameter – sip accept out of order requests configuration files aastra.Cfg, .Cfg, .Cfg description enables a workaround for non-co...

  • Page 823: Route Header In Sip Packet

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-217 route header in sip packet compact sip header rejection of inv or bye parameter – sip remove route configuration files aastra.Cfg, .Cfg, .Cfg description enables and disables the addition of the route header in a sip packet. Enable t...

  • Page 824: Dns Host File

    Advanced operational parameters a-218 41-001343-02 rev05 – 07.2014 configuration encryption setting dns host file dns server query parameter – config encryption key configuration files aastra.Cfg, .Cfg, .Cfg description specifies the phone-specific encryption key that the configuration server uses t...

  • Page 825

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-219 parameter – sip dns srvx priority note: the “x” indicate a server number with values from 1 to 4. Configuration files aastra.Cfg, .Cfg, .Cfg description the priority level assigned to this dns server. After this parameter is download...

  • Page 826

    Advanced operational parameters a-220 41-001343-02 rev05 – 07.2014 dns maximum cache ttl settings parameter – sip dns srvx target note: the “x” indicate a server number with val- ues from 1 to 4. Configuration files aastra.Cfg, .Cfg, .Cfg description the host name of the target. Format host name or ...

  • Page 827

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-221 sip services/rtcp summary reports transport protocol settings sip services parameter – sip services transport protocol configuration files aastra.Cfg, .Cfg, .Cfg description specifies the transport protocol used for sip services. By ...

  • Page 828

    Advanced operational parameters a-222 41-001343-02 rev05 – 07.2014 rtcp summary reports alphanumeric input order for username prompts parameter – sip rtcp summary reports transport protocol configuration files aastra.Cfg, .Cfg, .Cfg description specifies the transport protocol used for sending rtcp ...

  • Page 829

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-223 active voip recording settings warning! When a recording session is in progress, the respective ip phones display a recording icon on screen. The recording icon is displayed on the ip phones to indicate the recording session is activ...

  • Page 830

    Advanced operational parameters a-224 41-001343-02 rev05 – 07.2014 broadsoft broadworks executive and assistant services settings parameter – recording periodic beep configuration files aastra.Cfg, .Cfg description specifies how often (in seconds) the periodic beep tone (notifying users that their c...

  • Page 831

    Advanced operational parameters 41-001343-02 rev05 – 07.2014 a-225 parameter – sip execassist fac call push configuration files aastra.Cfg, .Cfg, .Cfg description specifies the feature access code (fac) for the broadsoft executive- assistant call push feature. Format string (in quotations) default v...

  • Page 832: Troubleshooting Parameters

    Troubleshooting parameters a-226 41-001343-02 rev05 – 07.2014 troubleshooting parameters the following parameters in this section allow the system administrator to set logging and support settings for trouble- shooting purposes. Log settings parameter – log server ip configuration files aastra.Cfg, ...

  • Page 833

    Troubleshooting parameters 41-001343-02 rev05 – 07.2014 a-227 parameters – log module configuration files aastra.Cfg, .Cfg, .Cfg description allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the ip phones, is a an online debugging tool that can be frequently u...

  • Page 834

    Troubleshooting parameters a-228 41-001343-02 rev05 – 07.2014 examples enter a debug level value in the “ debug level ” field for a module. Example 1 to turn two or more debug levels on at the same time, you add the value associated with each level. For example, fatal errors + errors + warnings = 1 ...

  • Page 835: Watchdog Settings

    Troubleshooting parameters 41-001343-02 rev05 – 07.2014 a-229 watchdog settings crash file retrieval parameter – watchdog enable configuration files aastra.Cfg, .Cfg, .Cfg description enables/disables the use of the watchdog task for the ip phones. Format boolean default value 1 (enabled) range 0 (d...

  • Page 836

    Troubleshooting parameters a-230 41-001343-02 rev05 – 07.2014 parameter – upload system info on crash configuration files aastra.Cfg, .Cfg, .Cfg description enables and disables the watchdog to automatically reboot the phone and send a crash file to the pre-defined server. Format boolean default val...

  • Page 837: Appendix B

    41-001343-02 rev05 – 07.2014 b-1 appendix b configuring the ip phone at the asterisk ip pbx about this appendix this appendix describes how to setup a user’s phone with an extension to make and receive calls using the asterisk as the pbx. Topics this appendix covers the following topics: topic page ...

  • Page 838

    Ip phone at the asterisk ip pbx b-2 41-001343-02 rev05 – 07.2014 ip phone at the asterisk ip pbx the following configuration illustrates how to create a user with an extension to make and receive calls using the aster- isk as the pbx. This configuration is defined in the sip.Conf file present along ...

  • Page 839

    Ip phone at the asterisk ip pbx 41-001343-02 rev05 – 07.2014 b-3 after this is defined in the “sip.Conf” file, some information has to be entered in the “extensions.Conf” file present in the same directory as the “sip.Conf” file. The following definition in the file under the [sip]section/context co...

  • Page 840: Appendix C

    C-1 41-001343-02 rev05 – 07.2014 appendix c sample configuration files about this appendix this appendix provides sample configuration files for the 6757i, 6757i ct, and 6753i. Topics this appendix covers the following topics: topic page sample configuration files page c-2 6757i sample configuration...

  • Page 841: Sample Configuration Files

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-2 sample configuration files this section consists of the sample configuration files necessary to configure the ip phones. The general format is similar to configuration files used by several unix-based programs. Any text following a number s...

  • Page 842

    Sample configuration files c-3 41-001343-02 rev05 – 07.2014 # dhcp setting # ============== #dhcp: 1 # dhcp enabled. # dhcp: # 0 = false, means dhcp is disabled. # 1 = true, means dhcp is enabled. # # notes: # # dhcp is normally set from the options list on the phone or # the web interface # # if dh...

  • Page 843

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-4 # nat settings # =============== # option 1: # # if you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.Aastra.Com #sip outbound proxy port: 0 # a ...

  • Page 844

    Sample configuration files c-5 41-001343-02 rev05 – 07.2014 ## http server settings (for http://bogus.Aastra.Com/firmware/) #http server: bogus.Aastra.Com # can be ip or fqdn #http path: firmware #------------------------------------------------------------------- # dial plan settings # ============...

  • Page 845

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-6 # general sip settings # = = = = = = = = = = = #sip session timer: 90 # enable support of rfc4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use udp (1), tcp (2) or both (0) for sip # messaging #sip u...

  • Page 846

    Sample configuration files c-7 41-001343-02 rev05 – 07.2014 # per-line sip settings # ====================== # configure line 3 as the support broadsoft sca line # - the proxy and registrar settings are taken from the global # settings above sip line3 screen name: support sip line3 user name: 4000 s...

  • Page 847

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-8 # softkey settings # # softkeys can be set either server wide or unique to each phone. # setting softkeys as line/call appearances should be done in the # ".Cfg" file, since these are unique to each phone. # notes: # # there are a maximum o...

  • Page 848

    Sample configuration files c-9 41-001343-02 rev05 – 07.2014 6757i ct sample configuration file # sample configuration file # ========================= # date: october 26th, 2005 # phone model: 6757ict # notes: # # the general format used here is similar to configuration files # used by several unix-...

  • Page 849

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-10 # dhcp setting # ============ #dhcp: 1 # dhcp enabled. # dhcp: # 0 = false, means dhcp is disabled. # 1 = true, means dhcp is enabled. # # notes: # # dhcp is normally set from the options list on the phone or # the web interface # # if dhc...

  • Page 850

    Sample configuration files c-11 41-001343-02 rev05 – 07.2014 # nat settings #============= # option 1: # # if you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.Aastra.Com #sip outbound proxy port: 0 # a va...

  • Page 851

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-12 # dial plan settings # ================== # # notes: # # as you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: # # (1) the entered number is an exact match in the dial plan # (2)...

  • Page 852

    Sample configuration files c-13 41-001343-02 rev05 – 07.2014 # general sip settings # ==================== #sip session timer: 90 # enable support of rfc4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use udp (1), tcp (2) or both (0) for sip # messaging #sip u...

  • Page 853

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-14 # per-line sip settings # ===================== # configure line 3 as the support broadsoft sca line # - the proxy and registrar settings are taken from the global # settings above sip line3 screen name: support sip line3 user name: 4000 s...

  • Page 854

    Sample configuration files c-15 41-001343-02 rev05 – 07.2014 # softkey settings # ================ # softkeys can be set either server wide or unique to each phone. # setting softkeys as line/call appearances should be done in the # ".Cfg" file, since these are unique to each phone. # notes: # # the...

  • Page 855

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-16 #------------------------------------------------------------------- # cordless handset feature keys # ============================= # notes: # # in addition to the configuration parameters that exist on the 6757i # phone, following are th...

  • Page 856

    Sample configuration files c-17 41-001343-02 rev05 – 07.2014 #feature key 0 control: 1 # 1 - make the key configurable by the user through the phone and # the phone's web client # 2 - locks the key from user modifications. User cannot modify # this key from the handset or the phone's web client. # 4...

  • Page 857

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-18 # example configuration key list version: 1 feature key 0 en label: "line 1" feature key 0 fr label: "fr-line 1" feature key 0 sp label: "sp-line 1" feature key 0 control: 0 feature key 0 hs event: 7 feature key 0 base event: 1 feature key...

  • Page 858

    Sample configuration files c-19 41-001343-02 rev05 – 07.2014 feature key 7 en label: "redial" feature key 7 fr label: "fr-redial" feature key 7 sp label: "sp-redial" feature key 7 hs event: 60 feature key 7 control: 4 feature key 7 base event: 13 feature key 8 en label: "dir." feature key 8 fr label...

  • Page 859

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-20 6753i sample configuration file # sample configuration file #= = = = = = = = = = = = = = = = = = = = = # date: october 26th, 2005 # phone model: 6753i # notes: # # the general format used here is similar to configuration files # used by se...

  • Page 860

    Sample configuration files c-21 41-001343-02 rev05 – 07.2014 # dhcp setting # ============= #dhcp: 1 # dhcp enabled. # dhcp: #0 = false, means dhcp is disabled. #1 = true, means dhcp is enabled. # # notes: # # dhcp is normally set from the options list on the phone or # the web interface # # if dhcp...

  • Page 861

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-22 # nat settings # = = = = = = = # option 2: # # if you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.Aastra.Com #sip outbound proxy port: 0 # a v...

  • Page 862

    Sample configuration files c-23 41-001343-02 rev05 – 07.2014 # dial plan settings # ==================== # # notes: # # as you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: # # (1) the entered number is an exact match in the dial plan # (...

  • Page 863

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-24 # general sip settings # ====================== #sip session timer: 90 # enable support of rfc4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use udp (1), tcp (2) or both (0) for # sip messaging #sip...

  • Page 864

    Sample configuration files c-25 41-001343-02 rev05 – 07.2014 # per-line sip settings # ======================= # configure line 3 as the support broadsoft sca line # - the proxy and registrar settings are taken from the global # settings above sip line3 screen name: support sip line3 user name: 4000...

  • Page 865

    Sample configuration files 41-001343-02 rev05 – 07.2014 c-26 # prgkey types: "line", "speeddial", "blf", "list", "dnd" # prgkey value: if prgkey type is a speeddial, any dtmfs (from # 0 - 9, *, "#") or a comma (,) for 500ms pause and # 'e' for on-hook can be set for the value. # if prgkey type is bl...

  • Page 866: Appendix D

    D-1 41-001343-02 rev05 – 07.2014 appendix d sample blf softkey settings about this appendix this appendix provides sample blf softkey settings for both the asterisk server and the broadsoft broadworks server. Topics this appendix covers the following topics: topic page sample blf softkey settings pa...

  • Page 867: Asterisk/sipxecs Blf

    Sample blf softkey settings 41-001343-02 rev05 – 07.2014 d-2 sample blf softkey settings asterisk/sipxecs blf the following are sample softkey and programmable key configurations to enable asterisk/sipxecs blf support on aastra ip phones. Softkey configuration parameters for asterisk/sipxecs blf sof...

  • Page 868: Broadsoft Broadworks Blf

    Sample blf softkey settings d-3 41-001343-02 rev05 – 07.2014 broadsoft broadworks blf the following are sample softkey and programmable key configurations to enable broadsoft broadworks busy lamp field support on aastra ip phones. Softkey configuration parameters for broadsoft broadworks blf softkey...

  • Page 869: Appendix E

    41-001343-02 rev05 – 07.2014 e-1 appendix e sample multiple proxy server configuration about this appendix this appendix provides a sample multiple proxy server configuration. Topics this appendix covers the following topics: topic page multiple proxy server configuration page e-2.

  • Page 870

    Multiple proxy server configuration e-2 41-001343-02 rev05 – 07.2014 multiple proxy server configuration multiple proxy servers can be configured in the aastra.Cfg file, .Cfg file, or the .Cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the li...

  • Page 871: Limited Warranty

    41-001343-02 rev05 – 07.2014 warranty-1 limited warranty (not applicable in australia – see below for limited warranty in australia) aastra warrants this product against defects and malfunctions in accordance with aastra's authorized, written functional specification relating to such products during...

  • Page 872: Repair Notice

    Warranty-2 41-001343-02 rev05 – 07.2014 limited warranty (australia only) the benefits under the aastra limited warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products. In addition to all rights and remedies to which you may be...

  • Page 873: Warranty Repair Services

    Limited warranty (australia only) 41-001343-02 rev05 – 07.2014 warranty-3 warranty repair services procedure: should the product fail during the warranty period and you wish to make a claim under this express warranty, please contact the aastra authorized reseller who sold you this product (details ...

  • Page 874: Index

    Index-1 41-001343-02 rev05 – 07.2014 index symbols "allow" and "allow-event" headers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32 "call info" header in 200 ok responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31 numerics 802.1x support . . . . . . . . . . ...

  • Page 875

    Index 41-001343-02 rev05 – 07.2014 index-2 mapping as speeddial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-87 conference softkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 , 1-18 , 1-27 , 1-30 conferencing, sip join feature . . . . . . . ....

  • Page 876

    Index index-3 41-001343-02 rev05 – 07.2014 f feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-107 configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-122 , a-176 , a-177 feature keys, configuring ...

  • Page 877

    Index 41-001343-02 rev05 – 07.2014 index-4 line settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 line/call appearance keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42 lldp . . . . . . ...

  • Page 878

    Index index-5 41-001343-02 rev05 – 07.2014 call forward settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-110 call hold reminder during active calls . . . . . . . . . . . . . . . . . . . . . . . . A-123 call hold reminder frequency . . . . . . . . . . . . . ....

  • Page 879

    Index 41-001343-02 rev05 – 07.2014 index-6 phone status firmware version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 , 3-9 ip&mac address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 , 3-9 lan port . . . . . . ....

  • Page 880

    Index index-7 41-001343-02 rev05 – 07.2014 proxy port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 proxy server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 registrar port . . ...

  • Page 881

    Index 41-001343-02 rev05 – 07.2014 index-8 action uris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-253 configuring on ip phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-249 configuring sip notify for empty me...

  • Page 882: Expat Xml Parser

    Copyright-1 41-001343-02 rev05 – 07.2014 third-party copyright compliance this product contains software provided under license to aastra by one or more third parties. In addition to the aastra sla, use and distribution of this product is subject to the following license terms: expat xml parser copy...

  • Page 883: Openssl

    Third-party copyright compliance 41-001343-02 rev05 – 07.2014 copyright-2 openssl license issues the openssl toolkit stays under a dual license, i.E. Both the conditions of the openssl license and the original ssleay license apply to the toolkit. See below for the actual license texts. Actually both...

  • Page 884

    Third-party copyright compliance copyright-3 41-001343-02 rev05 – 07.2014 * expressed or implied warranties, including, but not limited to, the * implied warranties of merchantability and fitness for a particular * purpose are disclaimed. In no event shall the openssl project or * its contributors b...

  • Page 885: Libsrtp (Srtp) - Cisco

    Third-party copyright compliance 41-001343-02 rev05 – 07.2014 copyright-4 * notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in the * documentation and/o...

  • Page 886: Upnp - Intel

    Third-party copyright compliance copyright-5 41-001343-02 rev05 – 07.2014 this software is provided by the copyright holders and contributors "as is" and any express or implied warranties, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose a...

  • Page 887

    Third-party copyright compliance 41-001343-02 rev05 – 07.2014 copyright-6 ownership of software and copyrights. Title to all copies of the software remains with intel or its suppliers. The software is copyrighted and protected by the laws of the united states and other countries, and international t...

  • Page 888

    Disclaimer aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, aastra will not be liable for technical or editorial errors or omissions contained within this documentat...