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Aastra 6730I User Manual - Document Information

Manual is about: 6700i Series, 6800i Series, 9000i Series

Summary of 6730I

  • Page 1

    Aastra business communication solution aastra 6730i, aastra 6731i, aastra 6753i user’s guide https://pbxweb.Aastra.Com/doc_finder/docfinder/eud-1614_en.Pdf?Get&dnr=eud-1614 supported communication systems: aastra 415 aastra 430 aastra 470 this user's guide describes the functions, configuration and ...

  • Page 2: Welcome...

    2 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 welcome... Welcome to the user's guide for the aastra sip desk phones aastra 6730i, aastra 6731i and aastra 6753i for aastra 400 communication systems. This user's guide will assist you with the use of your phone and introduce you step by step...

  • Page 3: Safety Information

    Welcome... Aastra 6730i/6731i/6753i 3 eud-1614/1.1 – r3.0 – 12.2013 safety information failure to observe this information can be hazardous and infringe existing laws. Connections always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way. Power sup...

  • Page 4: Document Information

    Welcome... 4 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 document information document designation • document number: eud-1614 • document version: 1.1 • based on communication server software version: r3.0 • valid as of communication server software version: r3.0 • copyright © 12.2013 aas...

  • Page 5: Content

    Aastra 6730i/6731i/6753i 5 eud-1614/1.1 – r3.0 – 12.2013 welcome... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 6

    6 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 product and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 7: Munication System

    Aastra 6730i/6731i/6753i 7 eud-1614/1.1 – r3.0 – 12.2013 information as to the aastra 400 com- munication system one number user concept your system administrator can set up several phones for you that hold all the same phone number (one number user concept). You have only one name and phone num- be...

  • Page 8

    8 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 keys, display and menu guidance the sections below provide an overview and usage on which keys and sockets are available on your phone. Key designations and sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 9: Key Designations and Sockets

    Keys, display and menu guidance aastra 6730i/6731i/6753i 9 eud-1614/1.1 – r3.0 – 12.2013 key designations and sockets aastra 6730i / aastra 6731i aastra 6753i p5 p6 p7 p8 p1 p2 p3 p4 6730i 6 11 13 16 14 17 3 1 12 7 9 10 8 18 4 2 19 5 15 20 p1 p2 p3 p4 p5 p6 53i 13 11 16 15 19 18 6 8 3 1 12 4 2 14 17...

  • Page 10

    Keys, display and menu guidance 10 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 no. Key description 1 display 2 labels labels for configurable keys 3 message led colour and status led signal a specific event. 4 aastra 6730i/31i: function keys p1-p8 aastra 6753i: function keys p1-p6 free co...

  • Page 11: Display Symbols

    Keys, display and menu guidance aastra 6730i/6731i/6753i 11 eud-1614/1.1 – r3.0 – 12.2013 display symbols 17 asterisk key entering * character 18 hold key • putting the active call on hold • taking back call from hold 19 redial key using the phone number last dialled 20 loudspeaker display symbols: ...

  • Page 12: Operating Your Phone

    Keys, display and menu guidance 12 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 operating your phone the following sections explain how to operate your phone quickly and simply. Overview system menu access to the system menu is made using the menu softkey. This contains the follow- ing men...

  • Page 13

    Keys, display and menu guidance aastra 6730i/6731i/6753i 13 eud-1614/1.1 – r3.0 – 12.2013 the key configuration is not made directly on the phone. The following variants are available: • aastra 400 communication system: the configuration has already been made by your system administrator in the comm...

  • Page 14: Entering Text

    Keys, display and menu guidance 14 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 overview alphanumeric keyboard the alphanumeric keyboard can be used for entering digits and the password, for entering text and special characters, and also for quickdial. Press the relevant key repeatedly unt...

  • Page 15: Led Overview

    Keys, display and menu guidance aastra 6730i/6731i/6753i 15 eud-1614/1.1 – r3.0 – 12.2013 led overview depending on the situation or status, the message led on the phone or the led on the function key/line key lights up. Message led state description flashes fast • incoming call • appointment call f...

  • Page 16: Using Expansion Key Modules

    Keys, display and menu guidance 16 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 using expansion key modules the connection of expansion key modules to your aastra sip phone (aastra 6753i only) gives you additional, freely configurable keys. Expansion key module aastra m670i you can connect...

  • Page 17: Using Labels

    Keys, display and menu guidance aastra 6730i/6731i/6753i 17 eud-1614/1.1 – r3.0 – 12.2013 using labels printing and attaching the labels labels can be created and printed using the aastra self service portal (see chapter "aastra self service portal" , page 7 ) or an electronic document (available on...

  • Page 18

    Keys, display and menu guidance 18 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 aastra 6753i: 1. Label the write-on labels via the aastra self service portal and print them (impor- tant printing setting: "page scaling for printing: none"). 2. Cut out the labels according to the crop marks....

  • Page 19: Phoning

    Aastra 6730i/6731i/6753i 19 eud-1614/1.1 – r3.0 – 12.2013 phoning the following sections explain the supplementary features provided by your phone for more efficient use. Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 20: Making Calls

    Phoning 20 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 making calls this section explains how to set your calls. Answer or make a call the phone rings and the message led and line key led flash. If the caller's phone number is received, it is shown on the display. If the phone num- ber is...

  • Page 21: Muting The Microphone

    Phoning aastra 6730i/6731i/6753i 21 eud-1614/1.1 – r3.0 – 12.2013 muting the microphone in the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation. You can switch the microphone on and off during a call. Using a headset to make...

  • Page 22: Initiating Calls

    Phoning 22 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 initiating calls this section explains some convenient features provided by your phone for making a call. Dialling with the phone number you want to call someone and key in that person's phone number. With call preparation you can ent...

  • Page 23

    Phoning aastra 6730i/6731i/6753i 23 eud-1614/1.1 – r3.0 – 12.2013 advanced search if you select advanced search , you can search directly in the connected exter- nal phone books. This function is not available if no external phone book is connected. The surname, first name and town each have to be s...

  • Page 24: Dialling From The Call List

    Phoning 24 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 dialling from the call list you want to call a user from the call list. You can choose from the following call lists: your phone automatically stored the person's phone number and name in a call list in the aastra 400 communication sy...

  • Page 25

    Phoning aastra 6730i/6731i/6753i 25 eud-1614/1.1 – r3.0 – 12.2013 dialling with a configurable key you want to call someone whose phone number is stored under a configurable key. To find out how to configure a configurable key, refer to the chapter "configuring keys" , page 64 . Dialling with the li...

  • Page 26

    Phoning 26 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 activating another aastra phone for making calls you want to make a call on another aastra phone using your personal settings, for example on a colleague’s phone or in a meeting room. You can activate another aastra phone to make an i...

  • Page 27: Private Call With Pin

    Phoning aastra 6730i/6731i/6753i 27 eud-1614/1.1 – r3.0 – 12.2013 private call with pin you want to make a private call on your phone or on a third-party phone. With the aid of your pin you can use any phone to make an external call with your own personal settings, even if that phone is locked for e...

  • Page 28: Requesting A Callback

    Phoning 28 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 using functions before/while in a call this section explains the special features provided by your phone before you make a (second) call or while you are in a call. Requesting a callback you want to talk to a certain person. The perso...

  • Page 29

    Phoning aastra 6730i/6731i/6753i 29 eud-1614/1.1 – r3.0 – 12.2013 to answer the callback request someone has asked you to call back. The display shows callback requested . You cannot automatically answer a callback request on your aastra sip phone. You can either enter the call number manually or yo...

  • Page 30

    Phoning 30 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 putting a call partner on hold you want to briefly interrupt the active call. You can put the call party on hold and then take them back again on the same phone. Enquiry call during a call you want to call someone else briefly without...

  • Page 31: Making A Conference Call

    Phoning aastra 6730i/6731i/6753i 31 eud-1614/1.1 – r3.0 – 12.2013 brokering between an enquiry call party and your call partner you are talking with an enquiry call party and have your first call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you ca...

  • Page 32

    Phoning 32 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 transferring a call partner (aastra 6730i/31i only) you want to put your call partner through to someone else. With the deflect function you can connect your call partner with someone else. You can connect internal and external users ...

  • Page 33: Take (Pick Up Own Call)

    Phoning aastra 6730i/6731i/6753i 33 eud-1614/1.1 – r3.0 – 12.2013 take (pick up own call) you want to transfer a call from one phone to another without interrupting the con- nection (for example, from a desk phone to a cordless phone). The take function can be used to transfer calls between your pho...

  • Page 34: Using Further Functions

    Phoning 34 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 the maximum recording time for each .Wave file depends on the system configura- tion. When the predefined or maximum recording time is reached, the recording stops automatically, the file is sent to your e-mail address and a new recor...

  • Page 35

    Phoning aastra 6730i/6731i/6753i 35 eud-1614/1.1 – r3.0 – 12.2013 using the personal call routing. Your system administrator can set up up to 5 call rout- ings. You can only answer a call on phone where the call is signalled. Contact your sys- tem administrator for more information. You can activate...

  • Page 36: Activating Ring Alone

    Phoning 36 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 activating ring alone you want to specify which of your phone shall ring when you receive a call. When your system administrator has set up a phone number with several phones (one-number user concept, see chapter "one number user conc...

  • Page 37

    Phoning aastra 6730i/6731i/6753i 37 eud-1614/1.1 – r3.0 – 12.2013 acknowledging an appointment call you can set a call to remind you about an appointment, for example. Appointment call is displayed as soon as it is received. Without an acknowledgement the appointment call will ring for 1 minute. The...

  • Page 38: Free Seating

    Phoning 38 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 free seating free seating is proposed for workplaces/phones shared by several employees. It allows you to log in on each free free seating phone and to use it with your personal settings as long as your logged in. Ask your system admi...

  • Page 39: Hotline

    Phoning aastra 6730i/6731i/6753i 39 eud-1614/1.1 – r3.0 – 12.2013 hotline the hotline is typically used for lift phones, emergency phones, or for baby alarms or hotline in the hospitality/hotel branch. A user needs help and picks up the handset or presses the loudspeaker key. The user is automatical...

  • Page 40

    Phoning 40 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 overview of available functions this section contains a list of all the functions you can store under a configurable key via the aastra self service portal. More information on how to store functions under a configurable key using fun...

  • Page 41

    Phoning aastra 6730i/6731i/6753i 41 eud-1614/1.1 – r3.0 – 12.2013 empty the key assignment is configured with an empty function. The subsequent softkeys do not move. Free configurable you can use function commands to define a function to suit your personal requirements. A function can consist of one...

  • Page 42

    Phoning 42 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 repeat appointment call on/off activates/deactivates an appointment call (see chapter "acknowledging an appointment call" , page 37 ). Request a callback with this function, a callback can be requested if the called party is busy or c...

  • Page 43

    Phoning aastra 6730i/6731i/6753i 43 eud-1614/1.1 – r3.0 – 12.2013 organising absences from the desk this section explains the different options provided by your phone when you want to leave your desk. The presence function enables you on the one hand to quickly set your personal presence state and h...

  • Page 44: Absence Information

    Phoning 44 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 operation of the presence status is available via the system menu, a function key (see chapter "configuring keys" , page 64 ) or the aastra self service portal (see chapter "aastra self service portal" , page 7 ). Absence information ...

  • Page 45: Call Forwarding

    Phoning aastra 6730i/6731i/6753i 45 eud-1614/1.1 – r3.0 – 12.2013 example: "the person you have called is not available until 31st january, at 14:00. Please leave a message after the tone". The absence information is an integral part of a presence profile. All the relevant con- figuration possibilit...

  • Page 46

    Phoning 46 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 available call forwarding types possibilities: available call forwarding destinations: operation of the call forwarding is available via the system menu, a function key (see chapter "configuring keys" , page 64 ) or the aastra self se...

  • Page 47

    Phoning aastra 6730i/6731i/6753i 47 eud-1614/1.1 – r3.0 – 12.2013 operating call lists and voice messages in this section you will learn how to use call lists and voice messages which are stored in the aastra 400 communication system. Editing options for the call list the call lists (unanswered/answ...

  • Page 48

    Phoning 48 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 editing options for voice messages your display shows 1 message and the envelope symbol. The message led flashes red slowly. The following options are available for further editing of the voice messages: menu options in the call list:...

  • Page 49

    Phoning aastra 6730i/6731i/6753i 49 eud-1614/1.1 – r3.0 – 12.2013 operation of the voice messages is available via the system menu, a function key (see chapter "configuring keys" , page 64 ) or the aastra self service portal (see chapter "aastra self service portal" , page 7 ). Notes: • depending on...

  • Page 50: Calling A Team Partner

    Phoning 50 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 organisation within the team (busy lamp field) this section explains the different options provided by your phone to communi- cate in a team. Using the busy lamp field you and your team partners want to be reachable at all times as a ...

  • Page 51: Activating Pin Telephony

    Phoning aastra 6730i/6731i/6753i 51 eud-1614/1.1 – r3.0 – 12.2013 using functions with opencount opencount is a software package used for the call logging management on the communication system. The application can be integrated into your aastra 400 communication system and enables the logging, the ...

  • Page 52

    Phoning 52 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 setting functions by remote control this section explains how you can alter your phone’s settings even if you are not directly at your phone. You are not at your desk and want to set various functions on your phone from a dif- ferent ...

  • Page 53: Personalizing Your Phone

    Aastra 6730i/6731i/6753i 53 eud-1614/1.1 – r3.0 – 12.2013 personalizing your phone these sections explain how to adapt the phone’s basic settings to suit your per- sonal requirements. Configuring the display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 54: Configuring The Display

    Personalizing your phone 54 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 configuring the display this section explains how to set display properties. Setting the display you may find the display is too bright or too dark. The display contrast can be changed according to your needs. Configu...

  • Page 55

    Personalizing your phone aastra 6730i/6731i/6753i 55 eud-1614/1.1 – r3.0 – 12.2013 setting the ringing properties you want to change the way in which your phone rings. Available settings: setting the audio properties using your aastra sip phone, you can make and answer calls using the handset, head-...

  • Page 56: Selecting The Language

    Personalizing your phone 56 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 configuring general phone settings this section explains other settings you can make on your phone. Selecting the language you wish to select a different user language for your display. The user language on your phone...

  • Page 57

    Personalizing your phone aastra 6730i/6731i/6753i 57 eud-1614/1.1 – r3.0 – 12.2013 selecting the time and date the settings for the time and date are made by your system administrator. The follow- ing chapter is thus intended for your system administrator or technician, who will then set the time an...

  • Page 58: Using Speed Dial Edit

    Personalizing your phone 58 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 using live dialpad (single-digit dialling) the local live dialpad function is not supported by the aastra 400 communication system. Using speed dial edit the local speed dial edit function is not supported by the aast...

  • Page 59: Restarting The Phone

    Personalizing your phone aastra 6730i/6731i/6753i 59 eud-1614/1.1 – r3.0 – 12.2013 restarting the phone this menu is used to restart your aastra sip phone if necessary. Please note that certain settings that have been changed only come into effect after restarting the phone. These include loading a ...

  • Page 60: Phone Books Management

    Personalizing your phone 60 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 phone books management this section includes important information on your phone books. Selection if your aastra sip phone is connected to an aastra 400 communications system, then the following phone books can be sel...

  • Page 61: Configuring Voice Mail

    Personalizing your phone aastra 6730i/6731i/6753i 61 eud-1614/1.1 – r3.0 – 12.2013 configuring voice mail this section explains how to set your voice mail. Managing personal voice mail greeting depending on the system configuration you have the possibility to record up to 3 dif- ferent greetings (e....

  • Page 62

    Personalizing your phone 62 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 configuring presence profile do you want to manage your incoming calls taking your current presence status into account (see chapter "organising absences from the desk" , page 43 ). You have a choice of 5 presence pro...

  • Page 63

    Personalizing your phone aastra 6730i/6731i/6753i 63 eud-1614/1.1 – r3.0 – 12.2013 operation of the presence settings is available via the system menu, a function key (see chapter "configuring keys" , page 64 ) or the aastra self service portal (see chapter "aastra self service portal" , page 7 ). •...

  • Page 64: Configuring Keys

    Personalizing your phone 64 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 configuring keys this section explains how to assign call numbers, functions, and busy lamp fields to a key. Available keys you can assign the configurable keys of your aastra sip phone with a specific action type so ...

  • Page 65

    Aastra 6730i/6731i/6753i 65 eud-1614/1.1 – r3.0 – 12.2013 product and safety information the product and document information is available here. You will also find notes on safety, data protection and legal notes. Please read through this product and safety information carefully. Safety information ...

  • Page 66: Safety Information

    Product and safety information 66 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 safety information the safety information can be found in the chapter "safety information" , page 3 . Product information purpose and function this product is part of the aastra 400 communication solution. The s...

  • Page 67: Trademarks

    Product and safety information aastra 6730i/6731i/6753i 67 eud-1614/1.1 – r3.0 – 12.2013 these and all other user documents are available for download from the aastra docfinder ( www.Aastra.Com/docfinder ) as individual documents or as a documenta- tion set. It is your responsibility to keep up to d...

  • Page 68: About Aastra

    Product and safety information 68 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 about aastra aastra technologies limited, (tsx: "aah") is a leading company at the forefront of the corporate communications market. Aastra has its headquarters in concord, ontario, canada. Aastra develops and d...

  • Page 69: Repair Notice

    Product and safety information aastra 6730i/6731i/6753i 69 eud-1614/1.1 – r3.0 – 12.2013 repair notice to the extent that the product contains user-generated data, you should be aware that repair of the goods may result in loss of the data. Goods presented for repair may be replaced by refurbished g...

  • Page 70: Warranty Repair Services

    Product and safety information 70 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major fail- ure. Warranty repair services procedure...

  • Page 71: After Warranty Service

    Product and safety information aastra 6730i/6731i/6753i 71 eud-1614/1.1 – r3.0 – 12.2013 after warranty service aastra offers ongoing repair and support for this product. If you are not otherwise entitled to a remedy for a failure to comply with a guarantee that cannot be excluded under the australi...

  • Page 72: Index

    72 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 a aastra m670i ....................................................................16 aastra self service portal ............................................... 7 absence information, setting ....................................44 accessories...

  • Page 73

    Aastra 6730i/6731i/6753i 73 eud-1614/1.1 – r3.0 – 12.2013 expansion key module: aastra m670i .............................................................16 external phone book ....................................................22 f forwarding see: call forwarding ...............................45 ...

  • Page 74

    74 aastra 6730i/6731i/6753i eud-1614/1.1 – r3.0 – 12.2013 q quickdial ...........................................................................22 r recording see: calls, recording .................................33 recording siehe data protection ..............................68 redial list ........

  • Page 75

    Aastra 6730i/6731i/6753i 75 eud-1614/1.1 – r3.0 – 12.2013.

  • Page 76: Conformity

    Conformity aastra telecom schweiz ag hereby declares that • the aastra 400 products conform to the basic requirements and other relevant stipulations of directive1999/5/ec. • all our products are manufactured in conformity with rohs (2011/65/eu). The product-specific declarations of conformity can b...