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Aastra 7433ip User Manual

Manual is about: IP Phone for MX-ONE

Summary of 7433ip

  • Page 1

    User guide user guide 6/1553-dbc 433 01 b6 2010 07 09 aastra 7433ip ip phone for mx-one™ t wulff twulff hf aastra telecom sweden ab xxx xxxx hf eab kcm/dp.

  • Page 2

    6/1553-dbc 433 01 uen b6 2010-07-09 2 copyright © copyright aastra telecom sweden ab 2010. All rights reserved. Disclaimer no parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or other...

  • Page 3: Important User Information

    Ip p hone for mx-one™ 3 6/1553-dbc 433 01 uen b6 2010-07-09 1 important user information warranty aastra makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Aastra shall not be liab...

  • Page 4

    6/1553-dbc 433 01 uen b6 2010-07-09 4 i mportant u ser i nformation fcc statement this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interfer...

  • Page 5

    Ip p hone for mx-one™ 5 6/1553-dbc 433 01 uen b6 2010-07-09 important safety instructions (english) when using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • do not use this pro...

  • Page 6

    6/1553-dbc 433 01 uen b6 2010-07-09 6 i mportant u ser i nformation introduction these directions for use describe the user procedures to handle the features available for the aastra 7433ip phone. This document is valid for mx-one telephony system -– telephony switch and mx-one telephony system – te...

  • Page 7

    Ip p hone for mx-one™ 7 6/1553-dbc 433 01 uen b6 2010-07-09 thorized changes or modifications could void the user authority to operate the equipment. • do not use the telephone to report a gas leak in the vicinity of the leak. • do not spill liquid of any kind on the product or use the equipment nea...

  • Page 8: Aastra 7433Ip Description

    6/1553-dbc 433 01 uen b6 2010-07-09 8 a astra 7433 ip d escription 2 aastra 7433ip description the aastra 7433ip phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, and function keys. Most features are activated from the fu...

  • Page 9: 2.1 Cabling

    Ip p hone for mx-one™ 9 6/1553-dbc 433 01 uen b6 2010-07-09 2.1 cabling all connections at the back of the phone are marked for easier identifi- cation, see figure 2 on page 9. Figure 2: aastra 7433ip back view net net pc aastra 7433ip.

  • Page 10

    6/1553-dbc 433 01 uen b6 2010-07-09 10 a astra 7433 ip d escription table 1 phone connections type of connection description power inlet the phone is powered by an external ac/dc adapter (see details below) or, alternatively, over a power over ethernet (poe) switch. • if you use the external power a...

  • Page 11: 2.2 Foot

    Ip p hone for mx-one™ 11 6/1553-dbc 433 01 uen b6 2010-07-09 note: the phone does not work during power failure, unless powered through a poe. The phone can be powered either from the network or from a 5 v ac/dc plug-in power adapter. Only use the plug-in adapter (power supply) listed below, or an a...

  • Page 12

    6/1553-dbc 433 01 uen b6 2010-07-09 12 a astra 7433 ip d escription 2. Press until you hear a click sound. Note: if you wish to remove the foot console, pull the console firmly towards you to release it before removing it from the phone. 3. Connect the cables, see 2.1 cabling on page 9. 4. Attach th...

  • Page 13: 2.3 Function

    Ip p hone for mx-one™ 13 6/1553-dbc 433 01 uen b6 2010-07-09 2.3 function keys the phone is equipped with a standard alpha numeric keypad and a set of function keys. The function keys are described below. Settings pressing this key opens the settings menu, see 13 settings on page 83 for more informa...

  • Page 14: 2.4 Display

    6/1553-dbc 433 01 uen b6 2010-07-09 14 a astra 7433 ip d escription 2.4 display the phone display consists of three rows, each with 24 characters. The two uppermost rows display icons and text, conveying information about features, time and date, owner id, and so on. The third row displays context d...

  • Page 15

    Ip p hone for mx-one™ 15 6/1553-dbc 433 01 uen b6 2010-07-09 if you have unanswered calls, these are indicated in the idle phone display. If follow-me is activated, this is also indicated in the idle phone display. 2.4.2 outgoing call during an outgoing call, the display shows the traffic informatio...

  • Page 16

    6/1553-dbc 433 01 uen b6 2010-07-09 16 a astra 7433 ip d escription new missed call(s) indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call your extension. Missed call(s) indicates new missed but checked incoming c...

  • Page 17: 2.5

    Ip p hone for mx-one™ 17 6/1553-dbc 433 01 uen b6 2010-07-09 2.5 display menu structure in the sections below, the phone menus are described in brief. For a detailed description of the various menu options, please see the appro- priate section in this manual. Note: depending on the phone configurati...

  • Page 18

    6/1553-dbc 433 01 uen b6 2010-07-09 18 a astra 7433 ip d escription figure 5: settings menu structure.

  • Page 19

    Ip p hone for mx-one™ 19 6/1553-dbc 433 01 uen b6 2010-07-09 2.5.3 contacts pressing the key activates the contacts menu. See figure 6 on page 19 for a description of the menu structure. Figure 6: contacts menu structure 2.5.4 call list pressing the key activates the call list menu. See figure 7 on ...

  • Page 20: 2.6 Indicators

    6/1553-dbc 433 01 uen b6 2010-07-09 20 a astra 7433 ip d escription 2.5.5 message pressing the key activates the message menu. See figure 8 on page 20 for a description of the menu structure. Figure 8: message menu structure 2.6 indicators indicators on the phone keys indicate line status using diff...

  • Page 21: 2.7 Tones

    Ip p hone for mx-one™ 21 6/1553-dbc 433 01 uen b6 2010-07-09 2.7 tones and signals it is possible to set different ring signals on the phone. For a description on how to change signals, see 13.2.1 ring signals on page 84. To distin- guish between different call types, that is, internal, external and...

  • Page 22

    6/1553-dbc 433 01 uen b6 2010-07-09 22 a astra 7433 ip d escription 1. Press the key. The ring signal is switched off for the current call, and the phone is automatically set to silent ringing. 2. Answer the call. 2.7.1.3 silent ringing if you do not want to be disturbed by the ring signal but still...

  • Page 23: 2.8 Handset

    Ip p hone for mx-one™ 23 6/1553-dbc 433 01 uen b6 2010-07-09 congestion tone vacant number tone call waiting tone or verification tone intrusion tone conference tone* connection in progress tone on hold * the conference tone can be disabled by the system administrator. Note: the tones above are the ...

  • Page 24: 2.9 Handsfree

    6/1553-dbc 433 01 uen b6 2010-07-09 24 a astra 7433 ip d escription 2.9 handsfree mode it is not possible to make and answer calls without lifting the handset, but it is possible to monitor calls, see below. 2.9.1 monitoring with the aastra 7433ip phone, it is possible to make and answer calls, and ...

  • Page 25: 2.11 Wall

    Ip p hone for mx-one™ 25 6/1553-dbc 433 01 uen b6 2010-07-09 note: when an option unit is installed, the lan cable must be connected to the port marked net on the option unit. Otherwise, the phone will not work. To remove the option unit, do the following: 1. Disconnect all cables attached to the op...

  • Page 26: Starting The Phone

    6/1553-dbc 433 01 uen b6 2010-07-09 26 s tarting the p hone 3 starting the phone this chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used. All system settings for your phone must be set by the system adm...

  • Page 27

    Ip p hone for mx-one™ 27 6/1553-dbc 433 01 uen b6 2010-07-09 5. If a new software version is available, you will be notified via a display message. 3.1.2 logging on to the system when the phone is logged on to the network, there are three possible scenarios: • the phone is ready to use. This means t...

  • Page 28: 3.2

    6/1553-dbc 433 01 uen b6 2010-07-09 28 s tarting the p hone 3.2 user type modes there are three user type modes: free user: you need to log on to the telephony system to be able to use the phone, and you are allowed to log off the phone. This is the most common mode. Permanent user: the phone is alw...

  • Page 29: 3.3

    Ip p hone for mx-one™ 29 6/1553-dbc 433 01 uen b6 2010-07-09 • if a password (or pin code) is required, enter your password (or pin code) and press log on again. 4. When your name and number appears in the display, the phone is ready to use. Note: the password is obtained from, and can only be chang...

  • Page 30: 3.4 Restarting

    6/1553-dbc 433 01 uen b6 2010-07-09 30 s tarting the p hone 3. Press yes to confirm. Press no to cancel. • if the logged off user was a temporary user, the preliminary user is logged back on automatically. • if no user is logged on, only emergency calls are possible. Note: if the emergency call func...

  • Page 31: 3.6 Free

    Ip p hone for mx-one™ 31 6/1553-dbc 433 01 uen b6 2010-07-09 note: it is important that you do not disconnect the phone power supply while the new software is being downloaded and saved. If a power failure occurs, the software must be downloaded again. 3.6 free seating free seating is a feature that...

  • Page 32: Incoming Calls

    6/1553-dbc 433 01 uen b6 2010-07-09 32 i ncoming c alls 4 incoming calls this chapter describes how to answer and reject incoming calls, how to pick up calls on other extensions, and how to check missed calls. 4.1 receiving calls an incoming call is indicated by a ring signal, and a flashing indicat...

  • Page 33: 4.3 Missed

    Ip p hone for mx-one™ 33 6/1553-dbc 433 01 uen b6 2010-07-09 note: france and new zealand, press 4; sweden, press 6. Note: some phones can be protected against call pick-up. 4.3 missed calls if you have new missed calls in the call list, the call list key indicator flashes. To check your missed call...

  • Page 34: 4.5

    6/1553-dbc 433 01 uen b6 2010-07-09 34 i ncoming c alls 4.5 answering a second incoming call you have three access lines ( , , ) for incoming and outgoing calls. All lines have the same extension number. This feature is called triple access line. To answer a second incoming call, do the following: 1...

  • Page 35

    Ip p hone for mx-one™ 35 6/1553-dbc 433 01 uen b6 2010-07-09 4.6.1 disabling parallel ringing you can disable parallel ringing temporarily by activating follow-me. 4.6.1.1 disabling on your phone to disable parallel ringing on one phone in the parallel ringing list, acti- vate follow-me to the main ...

  • Page 36: Outgoing Calls

    6/1553-dbc 433 01 uen b6 2010-07-09 36 o utgoing c alls 5 outgoing calls this chapter describes how to make outgoing calls, and lists the options available to you when you receive a busy tone or no answer. 5.1 making calls you can call both internal and external numbers from your phone. To dial an e...

  • Page 37

    Ip p hone for mx-one™ 37 6/1553-dbc 433 01 uen b6 2010-07-09 • if the internal number you have called is busy or does not answer. You can have several callbacks activated at the same time. • if all external lines are busy. You can have only one callback acti- vated on a busy external line. Note: whi...

  • Page 38

    6/1553-dbc 433 01 uen b6 2010-07-09 38 o utgoing c alls to answer a callback call, do the following: 1. Lift the handset. You will hear the ring tone. You have to answer within 8 seconds, otherwise the callback is cancelled. Note: if you have ordered callback for an external line, you may be prompte...

  • Page 39

    Ip p hone for mx-one™ 39 6/1553-dbc 433 01 uen b6 2010-07-09 note: if the called extension does not accept call waiting signals, you will continue to hear a busy tone. If the busy extension ignores the call waiting function key, you can order automatic callback, see 5.2.1 callback on page 36. 5.2.2....

  • Page 40: 5.3

    6/1553-dbc 433 01 uen b6 2010-07-09 40 o utgoing c alls 1. Press more.... 2. Select intrude, and press select. 5.2.4 bypass if you need to get through to a certain extension currently being forwarded by follow-me, you can bypass the extension. If this feature is allowed from your extension, you can ...

  • Page 41: 5.4 Redial

    Ip p hone for mx-one™ 41 6/1553-dbc 433 01 uen b6 2010-07-09 • dial the emergency number (sos number). Wait for answer. When the emergency call has been terminated, the emergency centre can call back to your phone even though it is logged off. 5.3.3 the phone is logged off, with emergency call featu...

  • Page 42: 5.5 Speed

    6/1553-dbc 433 01 uen b6 2010-07-09 42 o utgoing c alls the last dialed external number is automatically redialed. Note: finland and sweden: press **0. 5.4.2 redial a call from the call list to make a call using the call list, do the following: 1) press the key to open the call list. The latest call...

  • Page 43: 5.6

    Ip p hone for mx-one™ 43 6/1553-dbc 433 01 uen b6 2010-07-09 3. Press call and lift the handset. 5.6 dial by contacts to dial a contact, do the following: 1) press to open your contacts. 2) find the contact you want to call, or press and hold the key (2-9) that holds the first character in the name ...

  • Page 44: 5.8

    6/1553-dbc 433 01 uen b6 2010-07-09 44 o utgoing c alls 5.8 individual external line to call an individual external line, do the following: 1. Lift the handset. 2. Dial * 0 *, individual external line number #. 3. Dial the digit or digits to get an external line and the external number..

  • Page 45: During Calls

    Ip p hone for mx-one™ 45 6/1553-dbc 433 01 uen b6 2010-07-09 6 during calls this chapter describes a number of features that you can activate during an ongoing call. Placing a call on hold, making a transfer, and starting a conference are a few examples. 6.1 on hold you can put an ongoing call on ho...

  • Page 46: 6.3 Transfer

    6/1553-dbc 433 01 uen b6 2010-07-09 46 d uring c alls 6.2.2 switching between calls during inquiry you can switch between the ongoing call and the call on hold. To switch between calls, do the following: 1) press the line key that holds a call. The call that was put on hold on that key is connected,...

  • Page 47: 6.4 Conference

    Ip p hone for mx-one™ 47 6/1553-dbc 433 01 uen b6 2010-07-09 6.3.2 transfer to your mobile phone to transfer an ongoing call to your mobile phone, do the following: 1. Press more.... 2. Select transfer to my mobile, and press select. Transfer will be done before answer. Note: you need to program you...

  • Page 48: 6.5

    6/1553-dbc 433 01 uen b6 2010-07-09 48 d uring c alls to leave the conference, replace the handset or press . 6.5 suffix dialing (dtmf) when communicating with and controlling a voice mail system, or when retrieving information about your bank account through your phone, you need to use dual tone mu...

  • Page 49: Call Forwarding

    Ip p hone for mx-one™ 49 6/1553-dbc 433 01 uen b6 2010-07-09 7 call forwarding call forwarding is useful when, for example, you are working temporarily from another room and want your calls to follow you to that room, or if you want your incoming calls to be forwarded to one of your contacts. 7.1 in...

  • Page 50

    6/1553-dbc 433 01 uen b6 2010-07-09 50 c all f orwarding 2. Select disable all diversions, and press select. Note: using this procedure will also disable any selected absence reasons. 7.1.3 ordering follow-me from another phone you can order follow-me of your own extension number from another teleph...

  • Page 51: 7.2 External

    Ip p hone for mx-one™ 51 6/1553-dbc 433 01 uen b6 2010-07-09 7.1.5 ordering follow-me remotely with this feature you can order follow-me of any extension number from any telephone. The prerequisite is that all the involved telephones have the right service profile. To order remote programming of fol...

  • Page 52

    6/1553-dbc 433 01 uen b6 2010-07-09 52 c all f orwarding 4) dial the external number and press #. The special dial tone and the follow-me indicator are switched on. 5) replace the handset. Note: the follow-me key is only used as a an indicator that follow-me is activated. Follow-me cannot be activat...

  • Page 53: 7.3

    Ip p hone for mx-one™ 53 6/1553-dbc 433 01 uen b6 2010-07-09 7.2.4 canceling external follow-me remotely to cancel the remote programming of external follow-me for another extension, do the following: 1. Lift the handset and wait for a dial tone. 2. Dial #22* diverted extension number #. 3. Replace ...

  • Page 54

    6/1553-dbc 433 01 uen b6 2010-07-09 54 c all f orwarding note: when another party is included in the activated profile, for instance a colleague or an operator, always remember to inform them about your absence. If voicemail is included in the activated profile, make sure to always update your greet...

  • Page 55

    Ip p hone for mx-one™ 55 6/1553-dbc 433 01 uen b6 2010-07-09 7.3.2 canceling a profile from your phone to cancel a profile from your phone, do the following: 1. Lift the handset. 2. Dial #10#. 3. Replace the handset. 7.3.3 activating or changing profiles from another phone the external phone must be...

  • Page 56

    6/1553-dbc 433 01 uen b6 2010-07-09 56 c all f orwarding 7.3.5 designing and ordering your search profiles the search profiles are installed and changed by the system adminis- trator. In order to set up your profiles, copy the setting form in 7.4 settings form for search profiles on page 58, and fil...

  • Page 57

    Ip p hone for mx-one™ 57 6/1553-dbc 433 01 uen b6 2010-07-09 example of how to fill in your settings form for search profiles: table 3 profile 1 - in office table 4 profile 2 - at home search order type of phone or answering position examples: desk, cordless, mobile, external, voice mail, operator, ...

  • Page 58: 7.4

    6/1553-dbc 433 01 uen b6 2010-07-09 58 c all f orwarding 7.4 settings form for search profiles fill in the form and give it to the system administrator. Name: department: phone number: account: table 5 profile 1 - table 6 profile 2 - search order type of phone or answering position examples: desk, c...

  • Page 59

    Ip p hone for mx-one™ 59 6/1553-dbc 433 01 uen b6 2010-07-09 table 7 profile 3 - table 8 profile 4 - table 9 profile 5 - search order type of phone or answering position phone number ring time (seconds) 1 2 3 4 search order type of phone or answering position phone number ring time (seconds) 1 2 3 4...

  • Page 60: Contacts

    6/1553-dbc 433 01 uen b6 2010-07-09 60 c ontacts 8 contacts it is possible to copy your microsoft® outlook® contacts to the contact list in your phone, see 8.1 microsoft® outlook® contacts on page 60. From you can call, add, edit, search, and remove contacts. 8.1 microsoft® outlook® contacts you can...

  • Page 61: 8.2

    Ip p hone for mx-one™ 61 6/1553-dbc 433 01 uen b6 2010-07-09 3. Click ok. All available microsoft outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side. 4. Select the desired contacts on the left hand side and click add >>. Selected...

  • Page 62: 8.3

    6/1553-dbc 433 01 uen b6 2010-07-09 62 c ontacts 8.3 adding a contact there are three ways to add a contact: • manually add a new contact. • add a number from the call list. • add contact from the web interface, see 14.3.1 contacts folder on page 94. 8.3.1 adding a new contact to add a new contact, ...

  • Page 63: 8.4 Editing

    Ip p hone for mx-one™ 63 6/1553-dbc 433 01 uen b6 2010-07-09 6. Press done to save the number as one of your contacts. Note: numbers beginning with 0 are preceded by the digit or digits required to reach an external line. The digits can also be stored by adding the country code number after a plus s...

  • Page 64

    6/1553-dbc 433 01 uen b6 2010-07-09 64 c ontacts 2. Press more.... 3. Select erase to erase one letter at the time. Or erase all to erase the whole entry. 4. Make the changes, and press ok. If you wish to edit the number or ring signal, press more.... 5. Press done to save and return to the contact ...

  • Page 65: 8.5

    Ip p hone for mx-one™ 65 6/1553-dbc 433 01 uen b6 2010-07-09 8.5 deleting a contact it is possible to delete a selected contact, or all contacts at once. 8.5.1 deleting one contact to delete a contact, do the following: 1. Press . 2. Select a contact and press more.... 3. Select delete [contact] and...

  • Page 66: Presence Information

    6/1553-dbc 433 01 uen b6 2010-07-09 66 p resence i nformation 9 presence information presence information is used to inform callers if you are present or not, and when you will return if you are not in the office at the moment. Avail- able absence reasons are, for example, lunch, busy, vacation, mee...

  • Page 67: 9.2 Canceling

    Ip p hone for mx-one™ 67 6/1553-dbc 433 01 uen b6 2010-07-09 9.2 canceling absence to remove an absence reason, do the following: 1. Press more.... 2. Select disable all diversions, and press select. Or 1. Press presence. 2. Select my presence, and press select. 3. Select available, and press select...

  • Page 68: Messages

    6/1553-dbc 433 01 uen b6 2010-07-09 68 m essages 10 messages when you receive a message, the message key on your phone is flashing, and “messages” is shown in the display. If a message is received during a call, a beep notifies the user. The lamp keeps flashing until you press the messages button. 1...

  • Page 69

    Ip p hone for mx-one™ 69 6/1553-dbc 433 01 uen b6 2010-07-09 2. Select my voicemail, and press call. If the following message is displayed, the voice mail number should be configured to call: “not programmed! Program voicemail?” see 10.1.2 programming voicemail number on page 69. 3. Follow the recor...

  • Page 70: 10.2

    6/1553-dbc 433 01 uen b6 2010-07-09 70 m essages 10.2 manual message waiting (mmw) the manual message waiting (mmw) feature enables you to send and receive message waiting signals when the line is busy. • mmw allows you to send a message waiting signal to an extension that does not answer when you c...

  • Page 71

    Ip p hone for mx-one™ 71 6/1553-dbc 433 01 uen b6 2010-07-09 3) replace the handset. 10.2.3 canceling an mmw indication to cancel a mmw indication that you have sent to another extension, do the following: 1) lift the handset and wait for a dial tone. 2) dial # 31 * extension number #. 3) replace th...

  • Page 72: Group Features

    6/1553-dbc 433 01 uen b6 2010-07-09 72 g roup f eatures 11 group features most of the time, you will be working in a team, for example within an department. The telephony system and your phone offer services designed especially for working as a team. You have the possibility to supervise your collea...

  • Page 73: 11.2 Group

    Ip p hone for mx-one™ 73 6/1553-dbc 433 01 uen b6 2010-07-09 11.2 group hunting an internal hunt group number is a common directory number for a group of extensions. Calls to the group will be indicated at a free extension in the group. 11.2.1 answering a group call a group call is answered in the n...

  • Page 74: Other Useful Features

    6/1553-dbc 433 01 uen b6 2010-07-09 74 o ther u seful f eatures 12 other useful features this chapter describes features such as account code, authorization code, personal number, and alarm extension. 12.1 account code the account code feature is used to charge a call to an account number or to prev...

  • Page 75: 12.2 Authorization

    Ip p hone for mx-one™ 75 6/1553-dbc 433 01 uen b6 2010-07-09 12.2 authorization code authorization codes are used to control or limit the access to an exten- sion. When an extension is controlled by an authorization code, certain profiles will not be allowed to make calls to other countries, for exa...

  • Page 76

    6/1553-dbc 433 01 uen b6 2010-07-09 76 o ther u seful f eatures 12.2.1.2 locking extension to lock an extension with a common authorization code, do the following: 1. Dial *73* authorization code #. Wait for a verification tone. 2. When a tone is heard, the extension is locked. If no authorization c...

  • Page 77

    Ip p hone for mx-one™ 77 6/1553-dbc 433 01 uen b6 2010-07-09 12.2.2.1 dialing from own extension to make a authorization code call from your own extension with an indi- vidual authorization code, do the following: 1) dial *75* authorization code #. 75 is the standard function code for individual aut...

  • Page 78: 12.3 Alarm

    6/1553-dbc 433 01 uen b6 2010-07-09 78 o ther u seful f eatures if no authorization code is provided, calls from a locked extension will use the default common service profile (if it is a generic extension), or the minimum common category (if it is another extension). If a valid authorization code i...

  • Page 79: 12.4 Direct

    Ip p hone for mx-one™ 79 6/1553-dbc 433 01 uen b6 2010-07-09 access if the extension is busy. Up to seven callers can be connected to the alarm extension at the same time. An alarm extension cannot be assigned to an ip phone, but it is possible to call an alarm extension from an ip phone. 12.4 direc...

  • Page 80: 12.7

    6/1553-dbc 433 01 uen b6 2010-07-09 80 o ther u seful f eatures 12.7 malicious call tracing if you are being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the network provider. Tracing can be invoked during or after an ongoing conversatio...

  • Page 81: 12.9 Night

    Ip p hone for mx-one™ 81 6/1553-dbc 433 01 uen b6 2010-07-09 3. Dial the external number. 12.8.2 calling with an individual authorization code 1. Call the disa feature at your office. Wait for a dial tone. 2. Dial *75* authorization code *. Wait for a dial tone. 3. Dial the external number. Wait for...

  • Page 82

    6/1553-dbc 433 01 uen b6 2010-07-09 82 o ther u seful f eatures this is convenient when you expect important calls after office hours and wish to get them without delay. Details about external line numbers can be obtained from the operator. Note: flexible night service is only available for manual l...

  • Page 83: Settings

    Ip p hone for mx-one™ 83 6/1553-dbc 433 01 uen b6 2010-07-09 13 settings this section describes how to change settings for the phone. 13.1 my availability settings it is possible to specify availability status for: • my presence • my mobile phone • free on busy 13.1.1 my presence to modify the prese...

  • Page 84: 13.2 Sounds

    6/1553-dbc 433 01 uen b6 2010-07-09 84 s ettings 3. Select free on busy, and press select. 4. Scroll and select on put call through, and press set. 5. Press yes to confirm. 13.2 sounds it is possible to change ring signal and hearing level from the settings menu. 13.2.1 ring signals to change the ri...

  • Page 85: 13.3 Display

    Ip p hone for mx-one™ 85 6/1553-dbc 433 01 uen b6 2010-07-09 one muted the phone rings once, then the signal is muted. Delayed one muted there is a delay before the ring signal. After one ring, the signal is muted. The length of the delay can be changed by the system administrator. 13.2.2.1 changing...

  • Page 86: 13.4 Language

    6/1553-dbc 433 01 uen b6 2010-07-09 86 s ettings 13.4 language this section describes how to change language and character set on your phone. Note: there are several languages and character sets available for the phone. They are enabled by the system administrator. 13.4.1 display menus to change the...

  • Page 87: 13.5

    Ip p hone for mx-one™ 87 6/1553-dbc 433 01 uen b6 2010-07-09 13.5 time and date this section describes how to change the time and date format in the display. 13.5.1 modifying time format to modify the time format, do the following: 1. Press . 2. Select time & date, and press select. 3. Select time f...

  • Page 88: 13.6 Option

    6/1553-dbc 433 01 uen b6 2010-07-09 88 s ettings 13.6 option unit (optional) to modify the option unit settings, do the following: 1. Press . 2. Select option unit, and press select. Note: option unit is available only when an option unit is installed. 3. Select busy signal, extra bell, or combined ...

  • Page 89: 13.8 Help

    Ip p hone for mx-one™ 89 6/1553-dbc 433 01 uen b6 2010-07-09 13.8 help you can easily get information on which software version is installed on your phone, the phone ip address, and the phone web address. To find this information, do the following: 1. Press . 2. Scroll to help, and press select. Abo...

  • Page 90: Web Interface

    6/1553-dbc 433 01 uen b6 2010-07-09 90 w eb i nterface 14 web interface you can access your ip phone from a web interface. From the web, you can change the following settings: • contacts – add to contacts – delete all contacts • call list – delete call list • settings – sounds – security and access ...

  • Page 91: 14.2

    Ip p hone for mx-one™ 91 6/1553-dbc 433 01 uen b6 2010-07-09 14.2 phone web address whether or not the phone web address option is available in the help menu, depends on how the phone is configured. Contact the system administrator for more information. To find out the web address of the phone, do t...

  • Page 92: 14.3

    6/1553-dbc 433 01 uen b6 2010-07-09 92 w eb i nterface 14.3 using the web interface to use the phone through the web interface, do the following: 1. Enter the phone web address or ip address in the address field of your web browser. 2. Enter your password (or pin code) and click log on. Note: use th...

  • Page 93

    Ip p hone for mx-one™ 93 6/1553-dbc 433 01 uen b6 2010-07-09.

  • Page 94

    6/1553-dbc 433 01 uen b6 2010-07-09 94 w eb i nterface 3. Expand the folder(s) to start edit data. To exit the web interface of the phone, press log off. 14.3.1 contacts folder click contacts to see a list of the contacts stored in your phone. If you expand the contacts folder, you can add and delet...

  • Page 95

    Ip p hone for mx-one™ 95 6/1553-dbc 433 01 uen b6 2010-07-09 14.3.1.2 editing or deleting a contact to edit or delete a name and number, do the following: 1. Click contacts. 2. Click the name to edit or delete. 3. Do any of the following: • make the changes and click save to save. • click delete to ...

  • Page 96

    6/1553-dbc 433 01 uen b6 2010-07-09 96 w eb i nterface 14.3.2.2 deleting all names and numbers to delete all names and numbers from the call list, do the following: 1. Expand call list. 2. Click delete call list. A confirmation message is displayed. 3. Click ok to delete the call list. 14.3.3 settin...

  • Page 97: Troubleshooting

    Ip p hone for mx-one™ 97 6/1553-dbc 433 01 uen b6 2010-07-09 15 troubleshooting this section contains information on how to solve common operational problems, and warnings you may receive. Go through the following list if you encounter any problems. If this checklist does not cover the problem, cont...

  • Page 98

    6/1553-dbc 433 01 uen b6 2010-07-09 98 l ist of f eatures and p rocedures 16 list of features and procedures table 10 features and procedures summarizes the procedures avail- able for the aastra 7433ip phone. Table 10 features and procedures features procedure account code *61* account code # author...

  • Page 99

    Ip p hone for mx-one™ 99 6/1553-dbc 433 01 uen b6 2010-07-09 call pick up - individual press key 8 - group *8# call waiting - not applicable common speed dialing numbers see list of speed dialing numbers conference press soft key external follow-me - to order *22# route access code and external numb...

  • Page 100

    6/1553-dbc 433 01 uen b6 2010-07-09 100 l ist of f eatures and p rocedures - to order from another extension *21*extension number to divert * number of follow-me position# - to cancel from another extension #21*diverted extension number# general deactivation #001# inquiry - to initiate line - to rev...

  • Page 101

    Ip p hone for mx-one™ 101 6/1553-dbc 433 01 uen b6 2010-07-09 transfer press soft key.

  • Page 102

    6/1553-dbc 433 01 uen b6 2010-07-09 102 s uffix d igits and f eature c odes 17 suffix digits and feature codes this section describes the country specific suffix digits and feature codes used in mx-one that are relevant for the aastra 7433ip ip phone. The following application systems are concerned:...

  • Page 103

    Ip p hone for mx-one™ 103 6/1553-dbc 433 01 uen b6 2010-07-09 choice of language 08 ordering or cancellation of active list (personal number) 10 follow me 21 united kingdom: 2 external follow me 22 north america: 23 ordering or cancellation of interception message 23 north america: 24 print intercep...

  • Page 104

    6/1553-dbc 433 01 uen b6 2010-07-09 104 s uffix d igits and f eature c odes customer identity storage 77 answer on group call pick-up, and answer on night time connection (* and # in the service code can be excluded) 8 finland: 0 north america: 59 sweden: 0 ordering of night time connection 84 north...