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Aastra Clearspan Product Overview

Summary of Clearspan

  • Page 1

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 1 of 93 2811 internet blvd frisco, texas 75034-1851 tel +1 469 365 3000 tel +1 800 468 3266 www.Aastrausa.Com product overview 2740-007 release 19.0

  • Page 2

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 2 of 93.

  • Page 3

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 3 of 93 7th edition (june 2014) © copyright 2014 aastra usa inc. All rights reserved. Information in this manual may change with product revisions. Aastra ® may add features o...

  • Page 4

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 4 of 93 revision history revision number date completed point of contact description 007 6/6/2014 velvet moore updated device management information. 006 04/22/14 gary mading ...

  • Page 5: Table of Contents

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 5 of 93 table of contents 7th edition (june 2014) .................................................................................................................... 3 contac...

  • Page 6

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 6 of 93 4.2.4 web collaboration .................................................................................................. 56 4.2.5 business trunking ....................

  • Page 7: Table Of Figures

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 7 of 93 table of figures figure 1. High-level clearspan architecture. ..................................................................................... 10 figure 2. Concep...

  • Page 8

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 8 of 93 figure 35. Web collaboration "green meter" screen sample. ......................................................... 59 figure 36. Dashboard pane (agents). ...............

  • Page 9: Introduction

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 9 of 93 1 introduction from its inception, aastra has focused on developing and delivering mission critical telephony and unified communications systems to large enterprises, ...

  • Page 10: Clearspan Architecture

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 10 of 93 2 clearspan architecture typically, clearspan is centrally deployed and remotely managed. As such, the architecture is ideal for premises-based, private network and h...

  • Page 11: 2.1

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 11 of 93 2.1 core architecture the clearspan cores provide all of the unified communication (uc) features and functions. The following figure shows the conceptual view of the ...

  • Page 12

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 12 of 93 figure 3. Core software on off-the-shelf hardware. 2.1.1 clearspan server components within the bladecenter chassis, servers are populated by function and capacity re...

  • Page 13

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 13 of 93 database server (dbs) – provides database and call center reporting. Deployed in high- availability configuration. Voip monitoring – an optional application to monito...

  • Page 14

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 14 of 93 wait for a response before binding the source ip address of the endpoints. Once binding occurs, the endpoints are granted access to service. While the primary functio...

  • Page 15

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 15 of 93 figure 5. Xsp platform interaction. The xsp server is also used to support other client integration such as microsoft lync and ibm sametime. 2.1.2.4 media server (ms)...

  • Page 16

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 16 of 93 to the appropriate ms ports. The ms uses the rtp protocol to send and receive audio/video. The http interface is used to pull media files from a storage area. Media s...

  • Page 17

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 17 of 93 figure 7. Ns platform interaction. The policy database provides routing and dialing policies, to manage access to enterprise network services. It also maintains user ...

  • Page 18

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 18 of 93 figure 8. Um platform interaction. If a called party is unavailable, the calling party will be connected to the ms. The as sends the users voicemail prompt which is p...

  • Page 19

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 19 of 93 figure 9. Ps platform interaction. 2.1.2.8 database server (dbs) the database server (dbs) acts as a centralized database for clearspan where one database server comp...

  • Page 20

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 20 of 93 figure 10. Dbs platform interaction. Referencing the figure, this example shows an application involving call center reporting. The call center supervisor client requ...

  • Page 21: 2.2

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 21 of 93 2.2 core redundancy and fault tolerance true system reliability is achieved through a combination of software engineering, server redundancy, and networking capabilit...

  • Page 22

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 22 of 93 figure 11. Typical high-level bladecenter architecture. Each discreet server has dual power supplies, quad nic interfaces and raid disk drives. 2.2.2 software applica...

  • Page 23

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 23 of 93 2.2.2.3 network server redundancy network servers are deployed in true cluster-server farm mode. A network server cluster can contain from two to twenty nodes. The pr...

  • Page 24

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 24 of 93 figure 12. Sbc cross coupling. 2.2.3 network redundancy clearspan offers network-level redundancy, which is a capability not possible with most circuit- switched equi...

  • Page 25: 2.3

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 25 of 93 network. Once the endpoint has connected to clearspan, the rest of the network discovers which application server is hosting the associated user’s services through th...

  • Page 26

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 26 of 93 2.3.1 xsp server security the xsp is a hardened web server built upon red hat linux and runs apache tomcat to support http and https requests. This pooled resource is...

  • Page 27

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 27 of 93 upon users. In turn, system administrators can specify the password requirements of the group and provisioning administrators. For added security, clearspan provides ...

  • Page 29: 2.4

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 29 of 93 2.4 campus architecture in either premises-base or hosted pbx deployments, support for the remote campus or remote office is largely the same. The campus may range fr...

  • Page 30

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 30 of 93 existing pbx infrastructure 2.4.1 design considerations for campuses there are many factors to consider when choosing customer premise equipment (cpe). An entire docu...

  • Page 31

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 31 of 93 2.4.2.1 outbound call flows the first case examines the situation where a clearspan sip user initiates a call to a user outside of the enterprise, which is delivered ...

  • Page 32

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 32 of 93 examining how the call set-up is handled internally within the clearspan server complex, we see in the following diagram (figure 16) that the process involves interwo...

  • Page 33

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 33 of 93 2.4.2.2 inbound call flows the second case examines an inbound call which is a call received by a user serviced by the enterprise clearspan node. The signaling and ca...

  • Page 34

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 34 of 93 examining how the inbound call setup is handled within the clearspan server complex, we see in the following diagram (figure 18), that the process involves interworki...

  • Page 35

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 35 of 93 2.4.2.3 internal call flows shown in the following diagram (figure 19), the last situation is where a clearspan sip user places an “internal” call to another user ser...

  • Page 36

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 36 of 93 1. After dialing and pressing dial (or waiting for the digit timeout), the initial sip signaling is sent to the clearspan node’s sip session manager (ssm) server, whi...

  • Page 37

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 37 of 93 upon dialing, the call may be transferred to local psap, emergency routing services (ers), or local emergency offices. Global and flexible routing options are also su...

  • Page 38

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 38 of 93 figure 21. Basic clearspan e911 call flow for normal operation. 1. A 911 call is detected by the premises sbc and is configured to pass the call directly to the hoste...

  • Page 39

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 39 of 93 the following figure outlines the typical call flows associated with the advanced clearspan offering. An enterprise session border controller (esbc) is required to ma...

  • Page 40

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 40 of 93 3 clearspan unified communications clearspan unified communications (uc) is a complete solution, providing a comprehensive suite of services addressing business needs...

  • Page 41: 3.1

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 41 of 93 clearspan servers o profile server (ps):  file repository web application o xtended service platform (xsp):  web interfaces o application server (as):  clearspan c...

  • Page 42: 3.2

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 42 of 93 3.2 clearspan call control interaction for uc the clearspan system supporting portions of the unified communications functionality will be deployed and managed by the...

  • Page 43

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 43 of 93 capability, can manage their incoming and outgoing messages, maintain up-to-date connection information, and self-configure the features associated with their service...

  • Page 44

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 44 of 93 figure 24. Clearspan assistant toolbar. 3.4.2 clearspan communicator the clearspan communicator is a set of software-based sip clients available on a number of platfo...

  • Page 45

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 45 of 93 initially available as a desktop client on the pc platform, clearspan communicator support has been extended to now include deployment on apple and android os based s...

  • Page 46

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 46 of 93 figure 26. Communicator lite service management. 3.4.2.2 clearspan communicator audio the clearspan communicator audio client is an audio softphone that provides user...

  • Page 47

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 47 of 93 figure 27. Clearspan communicator video. While clearspan integration offers considerable value for the audio-only client, the benefits are even further expanded with ...

  • Page 48

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 48 of 93 accurate delivery of messages via a one-step process when people are unavailable. The clearspan receptionist can be used under a number of different operational scena...

  • Page 49

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 49 of 93 the agent mode allows users to answer calls in the queue, to transfer calls back to the queue, to make outbound calls, and to manage their availability. Agents can al...

  • Page 51: 4.1

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 51 of 93 4 clearspan-based applications and solutions 4.1 clearspan solution sets clearspan provides each of the following solution sets. Note that all of these solution sets ...

  • Page 52

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 52 of 93 business (sip) trunking - a llows enterprises to provide “ip trunking” connectivity to existing pbxs. Enterprises may deploy next-generation trunking and overlay feat...

  • Page 53

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 53 of 93 consider the following real-world example – a large enterprise may have: a large pbx serving corporate headquarters other pbxs or ip pbxs serving regional or country ...

  • Page 54

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 54 of 93 click-to-call dialing (with a common look and feel) from pbx stations, ip phones, home offices, or mobile phones. Call centers that span sites, or span countries —for...

  • Page 55

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 55 of 93 4.2.3 meet-me conferencing clearspan offers a full suite of conferencing solutions, from simple ad-hoc conferences such as n- way calls, to full-featured meet-me audi...

  • Page 56

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 56 of 93 web-based conferencing moderator client participant “call back” option blocking music on hold from other clearspan participants conference options: o play tone or nam...

  • Page 57

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 57 of 93 bridge allows users to control audio functions via the software’s interface. It also enables the system to call back participants to join a teleconference. Desktop, r...

  • Page 58

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 58 of 93 figure 33. Same web collaboration example shown on tablet screen. In addition to the actual in-session interface, the web collaboration service provides a number of i...

  • Page 59

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 59 of 93 figure 35. Web collaboration "green meter" screen sample. The screen shown above summarizes some of the benefits and savings that have been afforded through the use o...

  • Page 60

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 60 of 93 here are some of the key capabilities which make the clearspan-based solution superior to an alternative acd platform. Some of the key features and benefits: virtual ...

  • Page 61

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 61 of 93 time and schedule-based routing – inbound calls are routed to alternate destinations during non-business hours and holidays. Conditional routing – calls can be rerout...

  • Page 62

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 62 of 93 online directories with click-to-dial - online directories are available in the client, including the enterprise or group directory, personal directories, speed dials...

  • Page 63

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 63 of 93 the main area of the call console displays your current calls and allows you to take actions on them. In addition, the call console contains the following panels: o d...

  • Page 64

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 64 of 93 figure 36. Dashboard pane (agents). The following information is provided for each monitored call center: o call center name – the name of the call center. O service ...

  • Page 65

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 65 of 93 figure 37. Clearspan call center supervisor thin client main window. The logo pane, global message area, and contacts panewill be similar in layout and function betwe...

  • Page 66

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 66 of 93 reorder calls – the supervisor has the ability to reorder existing calls in a queue. Calls toward the end of the queue can be moved to the front of the queue and vice...

  • Page 67

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 67 of 93 o staffed (agents) – the number of agents managed by you that are in sign-in, available, unavailable, or wrap-up acd state, as a ratio of all agents managed by you fo...

  • Page 68

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 68 of 93 the call center reports are designed to provide supervisors with a clear understanding of the performance of the call center as a whole, or individual agents. Agents,...

  • Page 69

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 69 of 93 the agent call by skill report template is a real-time report template that can be used by administrators, agents, and supervisors to request real-time or historical ...

  • Page 70

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 70 of 93 4.2.6.4.1 basic call center a basic call center is designed to support a simple call distribution and queuing scenario, such as a front-office receptionist or a small...

  • Page 71

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 71 of 93 hoteling – allows multiple part-time operators to share a single log-in sequence when they change shifts. Low traffic – single receptionist answering one or more dedi...

  • Page 72

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 72 of 93 there are multiple contact directories that are available to the user, and these may include: directory name contents comments favorites this consists of the contacts...

  • Page 73

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 73 of 93 directory name contents comments custom: directory name> this consists of all contacts in the user ’s custom contact directories configured by the administrator on th...

  • Page 74: System Management

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 74 of 93 5 system management aastra provides two methods of clearspan system management: standard web portals and opeasy. Web portals come standard with the product, while ope...

  • Page 75: 5.2

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 75 of 93 reporting - a web application that provides reporting capabilities. Currently three reports can be generated at an enterprise level – the inventory report, the enhanc...

  • Page 76

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 76 of 93 administrator access in that only tasks related to an enterprise administrator are accessible, rather than functions for monitoring and maintaining clearspan. Group w...

  • Page 77

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 77 of 93 administrator web pages differ from those of the enterprise administrator web portal in that system administrators can access the system monitoring and maintenance fu...

  • Page 78

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 78 of 93 figure 47. System administrator’s profile. System administrators have the ability to add, delete, and modify users, groups, services, and interfaces to meet the user ...

  • Page 79

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 79 of 93 service performance measurements – provides access to service-level operational measurements. System performance measurements – provides access to system-level operat...

  • Page 80

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 80 of 93 5.2.1.7 feature access codes enterprise administrators can specify their own default set of feature access codes. New groups created by the enterprise administrator s...

  • Page 81

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 81 of 93 5.2.2.3 service (feature) packs enterprise administrators have the option of creating packs of user services that can be authorized and assigned according to the ente...

  • Page 82

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 82 of 93 figure 49. Outgoing calling plan. In another example, the web-based auto attendant (shown in the following figure) enables group administrators to configure hours of ...

  • Page 83

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 83 of 93 group administrators have the option of establishing an additional layer of administration for individual departments within their overall business group (for example...

  • Page 84: 5.3

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 84 of 93 5.3 device management clearspan provides an industry-leading device management solution that allows system administrators to address the most challenging aspect of de...

  • Page 85

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 85 of 93 5.3.1 access profiles before an access device can connect to clearspan, a corresponding “access profile” must be defined for that device. An access profile specifies ...

  • Page 86

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 86 of 93 5.3.4 resource management in addition to configuration files, an access device may require one or more resource files before it can deliver the service. The most comm...

  • Page 87: Clearspan Licensing

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 87 of 93 6 clearspan licensing licensing on clearspan is simple and straight-forward. The following figure presents a high level view of the license structure. Figure 53. High...

  • Page 88

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 88 of 93 figure 54. Feature packages. Finally, licensed users may be give a wide variety of unified communication packages including but not limited to call centers, fixed mob...

  • Page 89: Summary

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 89 of 93 7 summary clearspan architecture and features enable enterprises to deploy robust, resilient and scalable voip telephony solutions. Whether a slow migration or wide s...

  • Page 90

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 90 of 93.

  • Page 91: Index

    Clearspac® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 91 of 93 index a accounting management ................................................ 77 application server ........................................................... 14 ap...

  • Page 92

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 92 of 93 software ...................................................................... 25 system ........................................................................ 22 ...

  • Page 93

    Clearspan® product overview r19 aastra – 2740-007 2014 clearspan® is a registered trademark of aastra technologies ltd. Page 93 of 93.