Aastra CNX Installation And Setup Manual - Warranty Limitation

ATP-CNX-020 Rel. 1.2, Doc. Rev. 01.06

v

Warranty, regulatory, safety, and

copyright / licensing notices

Warranty - Aastra Telecom, Inc.

Aastra Telecom Inc. ("Aastra") warrants ("Warranty") to its customer that: (i) Aastra has good and marketable title to 

the Product at the time of delivery to its customer, free and clear of any and all security interests, liens, claims, charges 

or encumbrances; and (ii) the Product shall be free from defects in design, material and workmanship and shall 

perform in accordance with the Aastra specifications in all material respects when used for the intended purpose for a 

period of twelve (12) months from the date of purchase of the Product by such customer from Aastra ("Warranty 

Period").  This Warranty specifically excludes any representation, warranty, condition or other term relating to any 

software contained in the Product. At its sole option, Aastra shall either repair or replace defective Product returned 

during the Warranty Period.  Any repaired or replacement Product shall subsequently be covered for the balance of the 

original Warranty Period or ninety (90) days, whichever is longer.  Upon customer's specific request, Product that fails 

after the Warranty Period expires may be returned for repair at the then current rates, with the cost of such repairs and 

shipping to be borne by customer.

Customer shall obtain a "returned material authorization" ("RMA") number from Aastra and comply with shipping 

instructions for all defective Products being returned to Aastra.  Defective Products shall be returned to Aastra at the 

customer's sole expense.  Aastra shall repair or replace defective Products returned under Warranty at no charge to 

customer, and Aastra shall bear the expense of the return shipment of the repaired or replacement Product to customer.   

Aastra does not warrant the Product to be compatible with the equipment of any particular telephone company, or their 

network.  This Warranty does not extend to Products damaged by improper installation or operation, alteration, 

accident, neglect abuse, misuse, fire or natural causes such as storms or floods.   Aastra reserves the right to use 

refurbished parts in the repair or replacement of defective Products.  Unauthorized modification or repair will void the 

Warranty.

To exercise the Aastra CNX Warranty,:

1.  First contact your reseller for instructions.

2.

Alternatively, you can contact Aastra Telecom at 1-866-599-7399.

Warranty Limitation

THE FOREGOING PRODUCT WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES AS TO THE 

CONDITION, OPERATION AND PERFORMANCE OF THE PRODUCT, EXPRESSED OR IMPLIED, 

INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES AND/OR CONDITIONS OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  AASTRA'S SOLE AND EXCLUSIVE 

LIABILITY, AND CUSTOMER'S SOLE AND EXCLUSIVE REMEDY, FOR ANY AASTRA BREACH OF 

WARANTIES HEREUNDER SHALL BE AASTRA'S OBLIGATION TO REPAIR OR REPLACE THE PRODUCT, 

AS SET FORTH IN THIS SECTION, AND AASTRA SHALL NOT BE LIABLE FOR ANY DAMAGES 

WHATSOVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTIAL OR 

CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE, OR OTHER LOSS, DAMAGE OR EXPENSE 

DIRECTLY OR INDIRECTLY ARISING FROM CUSTOMER'S USE OF OR INABILITY TO USE PRODUCT, 

EITHER SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT.