Aastra MX-ONE 4.2 User Manual

Manual is about: Telephone User Interface

Page of 46

Download

Print this page

Bookmark us

For questions regarding the product, please contact your

Ericsson Enterprise Certified Sales Partner.

Also visit us on http://www.ericsson.com/enterprise

Ericsson is shaping the future of Mobile and Broadband Internet

communications through its continuous technology leadership. Providing

innovative solutions in more than 140 countries, Ericsson is helping to create the

most powerful communication companies in the world.

MX-ONE™ Messaging Voice Mail 4.2

Telephone User Interface

User Guide

1/LZT 108 7410/EN R1A

OB40_TUI_guide_cover_EN.qxp 23/6/05 4:45 pm Page 1

1 2 3 4 5 6 7 Next › »

Summary of MX-ONE 4.2

Page 1
© ericsson enterprise ab 1998-2005 all rights reserved. For questions regarding the product, please contact your ericsson enterprise certified sales partner. Also visit us on http://www.Ericsson.Com/enterprise ericsson is shaping the future of mobile and broadband internet communications through its...
Page 2
Mx-one messaging voice mail 4.2 user guide copyright © 2008. Aastra telecom sweden ab. All rights reserved. This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical,...
Page 3: Table of Contents
User guide mx-one messaging voice mail 4.2 telephone user interfacee 1 contents page table of contents...................................................................... 1 welcome ................................................................................... 2 how to use this guide.............
Page 4: Welcome
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 2 welcome to mx-one messaging voice mail, the unified messaging application from aastra. With messaging voice mail, you can access and manage all your messages - voice, fax, and e-mail - in a single telephone call. This user guide...
Page 5: How To Use This Guide
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 3 how to use this guide to use this guide, find the procedure you want in the table of contents. The first part of each section contains general information about the features available. The next pages show the keystrokes for each...
Page 6: General Information
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 4 general information the messaging voice mail telephone user interface allows you to manage the following message types: • voice • fax • e-mail note: fax and e-mail are optional features which may not be available on your system ...
Page 7
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 5 introduction to the telephone user interface the messaging voice mail telephone user interface offers several additional features. Separate message queues, the ability to access messages by type and urgency, and group processing...
Page 8
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 6 • listen to your incoming e-mail text message as messaging voice mail reads them to you over the telephone using text-to-speech conversion. Use the same playback functions of voice mail including start/ stop/resume, backup, adva...
Page 9: Getting Started
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 7 getting started getting started messaging voice mail can automatically guide new users through the process of setting up their mailboxes. However, if you are not guided through this process, follow these steps to record your nam...
Page 10: Getting Started
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 8 enter your security code the first time you access your mailbox, your security code may be set to the system default security code. If the setup tutorial is configured for your mailbox, you will be automatically walked through c...
Page 11: Getting Started
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 9 getting started confirm the new security code by entering it again and press messaging voice mail tells you that your security code has been changed. Step 2. Record your name to identify your mailbox having changed your security...
Page 12: Getting Started
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 10 step 3. Record greetings for your mailbox messaging voice mail lets you have two different in-office greetings: • standard greeting - when you are in the office but away from your desk. • busy greeting - when you are on the tel...
Page 13: Getting Started
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 11 getting started options: after recording your greeting, you can: press to review your greeting press to delete your greeting and start over when satisfied, press to save the recording press to cancel and exit to the personal op...
Page 14: Handle Incoming Messages
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 12 handle incoming messages each time you access your mailbox, messaging voice mail tells you how many new and saved messages you have. There are a number of options to choose from when handling these messages. For example, you ca...
Page 15: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 13 message handling press to access e-mail messages press to access messages from outside callers press to access messages from a specific mailbox press to access all messages options: once you have selected the type of message to...
Page 16: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 14 press to save the message for future reference keep in mind your system’s message retention time limit. Press to review the message again press to skip to the next message press to reply while listening to the message • record ...
Page 17: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 15 message handling access selected messages access your subscriber mailbox press to access selected messages options: choose one of the following options: press to listen to the selected messages while listening to the selected m...
Page 18: Create New Messages
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 16 create new messages you can quickly create (record) and send a message to one or more subscribers with a few simple steps. A number of options let you control your recording session and your message’s delivery. For example you ...
Page 19: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 17 message handling when reviewing your message you can back up through the message in 5-second increments. Press to delete the message you are recording and start again press to send your message to send the message to more than ...
Page 20: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 18 forward to a fax machine (fax number) printing an e-mail or fax message on a fax machine you can print an e-mail or fax message by forwarding it to a fax machine. Messaging voice mail allows you to print at any time and at any ...
Page 21: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 19 entering your extension or telephone number identifies your fax. Press to confirm that the number is correct to print an e-mail message (continued): when prompted to record an introduction, press to print your message note: you...
Page 22: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 20 message handling customize your mailbox messaging voice mail provides a number of features that let you customize the way your mailbox works. You can use these phonemanager features at any time to modify your mailbox so that it...
Page 23: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 21 message handling • out-of-office greeting - if you will be out of the office for a period of time, it is often customary to change your greeting to let callers know. Many people spend a fair amount of time getting their standar...
Page 24: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 22 accessing the personal options access your subscriber mailbox press to access the phonemanager press to access the personal options personal options: messaging voice mail provides voice instructions to guide you through these f...
Page 25: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 23 message handling press to record your personal greetings your personal greetings let callers know that they have reached the correct mailbox. Messaging voice mail lets you have three different greetings: busy, standard, and out...
Page 26: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 24 press to change short message service (sms) notification sms notification provides informative text messages about new messages on the display of your mobile phone or pager. Based on how your mailbox is set up, you can be notif...
Page 27: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 25 message handling press to change automatic message forwarding messaging voice mail tells you if this feature is on or off. You can change the status of this feature or edit its setup by pressing 3. Messaging voice mail asks you...
Page 28: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 26 automated attendant options: messaging voice mail provides voice instructions to guide you through these features. Note: the automated attendant features may be restricted or not available. Check with the system administrator. ...
Page 29: Message Handling
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 27 message handling press to access diverted call processing certain telephone systems support the ability to provide callers with informative messages about your schedule when you are not available to answer the telephone. Depend...
Page 30: Other Features You May Have
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 28 other features you may have messaging voice mail offers additional features that your company may have purchased. This section introduces these features so you can understand what they mean to your messaging activities. Before ...
Page 31: Other Features
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 29 other features • reply to an e-mail message with a voice message. You can reply to an e-mail even if it was sent from someone outside of your company. The message sender recieves the e-mail with an attached voice message (wav f...
Page 32: Other Features
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 30 networking with networking you can send and receive voice messages to and from other offices. If your company has branch offices, you can communicate with subscribers in these remote sites as easily as you do with subscribers i...
Page 33: Useful Hints
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 31 useful hints tips for handling incoming messages change message volume to hear messages better. While listening to a message, you might find it difficult to hear the person’s voice – it might be too loud or soft for comfortable...
Page 34: Useful Hints
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 32 if you mistakenly delete a message, retrieve it before exiting your mailbox. Press * one keypress at a time until you hear the main menu to your subscriber mailbox. Press 7 to retrieve deleted messages and follow the commands t...
Page 35: Useful Hints
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 33 useful hints be aware that messaging voice mail does not save messages indefinitely. Messages stored in your mailbox for a set period of days will be automatically erased. You will be notified when you first log on if any messa...
Page 36: Useful Hints
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 34 add introductory comments when forwarding a message to another voice mail user, such as “i’m forwarding a message from so-and-so....” this ”frames” the forwarded message, providing a context for the recipient. Without an introd...
Page 37: Useful Hints
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 35 useful hints consider recording your standard greeting each day. Doing this conveys to your callers that you closely manage your mailbox and access your voice mail daily. Sample standard greeting changed daily: “you have reache...
Page 38: Useful Hints
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 36 using shortcut keys and buttons type ahead key sequences for quick access. Once you become familiar with the functions you use most often, you can quickly access them by entering the key sequences without waiting for the voice ...
Page 39: Index
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 37 page access selected messages .............................15 access your subscriber mailbox .....................7 accessing the automated attendant options .25 accessing the messaging options .................24 accessing the...
Page 40
User guide mx-one messaging voice mail 4. 2 telephone user interfacee 38.
Page 41
Mx-one™ messaging voice mail 4.1 telephone user interface quick reference card the short message service (sms) support in mx-one messaging voice mail provides text message notification about new messages in your subscriber mailbox to your mobile phone or pager. When sms support is enabled, your mobi...
Page 42
Mx-one™ messaging voice mail 4.1 telephone user interface quick reference card the short message service (sms) support in mx-one messaging voice mail provides text message notification about new messages in your subscriber mailbox to your mobile phone or pager. When sms support is enabled, your mobi...
Page 43
Mx-one™ messaging voice mail 4.1 telephone user interface quick reference card the short message service (sms) support in mx-one messaging voice mail provides text message notification about new messages in your subscriber mailbox to your mobile phone or pager. When sms support is enabled, your mobi...
Page 44
To access your mx-one messaging voice mail subscriber mailbox: 1. Enter the mx-one messaging voice mail internal or external telephone number: internal number ............................................... External number ........................................................... 2. Enter any othe...
Page 45
To access your mx-one messaging v oice mail subscriber mailbox: 1. Enter the mx-one messa ging v oice mail inter nal or e xter nal tele phone n umber : inter nal number ............................................... Exter nal number ........................................................... 2. Ent...
Page 46
Mx-one™ messaging voice mail 4.1 telephone user interface user guide ob40_tui_guide_cover_en.Qxp 23/6/05 4:45 pm page 1 © aastra telecom sweden ab 2008 all rights reserved. For questions regarding the product, please contact your ericsson enterprise certified sales partner. Also visit us on http://w...