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- Telephone System
- OpenCom 510
- Quick Reference Manual
Aastra OpenCom 510 Quick Reference Manual
Summary of OpenCom 510
Page 1
Standard terminals quick reference guide communications systems aastra 800 opencom x320 opencom 130/131/150 opencom 510
Page 2: Aastra 800 and Opencom 100
Aastra 800 and opencom 100 this user guide applies to the aastra 800 and opencom 100 communications systems. The opencom 100 product family comprises the opencom 130, opencom 131, opencom 150, opencom 510 and opencom x320 communications systems. If individual features differ on the systems, a refere...
Page 3: Contents
1 contents systematic telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 home user / fmc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 you need authorisation . ...
Page 4: Index
2 forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 call forwarding “immediately”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 call forwarding “on busy” . . . . . . . . ...
Page 5: Systematic Telephony
3 systematic telephony the opencom 100 / aastra 800 communications system, referred to hereafter as “the opencom 100 / aastra 800”, enables the connection of standard terminals (standard analogue telephones, isdn telephones and cordless gap telephones). Sms-enabled terminals and sip terminals can al...
Page 6: Home User / Fmc
4 home user / fmc the “fixed mobile convergence” (fmc) feature allows to execute external connec- tions via the opencom 100 / aastra 800 communications system. This is done by the communications system managing an external standard terminal, e.G. A mobile tele- phone, as an internal terminal with it...
Page 7: Glossary
5 glossary if you would like more details about any of the system features described in this quick reference guide, please refer to the “glossary” supplied with your opencom 100 / aastra 800 (see pdf file on the enclosed cd-rom and on the aastra 800 usb flash drive). Symbols h lift the handset gr pr...
Page 8
6 if your telephone is set to automatic line seizure, all call keys on your telephone seize an external line, and you can dial external numbers straight away. In order to reach internal subscribers, press the star key twice * * before dialling the internal number. Note this also applies to the desti...
Page 9: Making Internal Calls
7 making internal calls on automatic seizure of external line h** z (internal call no.) on manual seizure of external line h z (internal call no.) making external calls on automatic seizure of external line h z (external call no.) on manual seizure of external line h z (external access code, e.G. 0 ...
Page 10: Accepting A Call
8 accepting a call hg … when your telephone rings, lift the handset or press the hands-free key. The type of ringing signal indicates (on a standard analogue telephone) whether it is an internal or external call. Home user / fmc a call is signalled as is customary. The home user telephone is called ...
Page 11: Parking A Call
9 a queue for your telephone can also be administered when it is part of a user group, and at the same time it has an effect on the forwarding of calls. For details, please refer to user groups starting on page 17 and forwarding calls starting on page 19. Note if a queue for your telephone is active...
Page 12
10 you can access and edit voicebox messages from your telephone: calling your voicebox directly … (from a telephone whose number is assigned to your voicebox) 1. Enter the call number your system administrator has configured for the openvoice / aastra voice application. 2. If the pin query for the ...
Page 13: Several Parties
11 several parties enquiry internal: gr z (internal call no. Or speed-dialling no.) g … external: gr z (external call no. Or speed-dialling no.) g … you can speak with a second internal or external party during a call by putting the first party on hold. After ending (disconnecting) the enquiry call,...
Page 14: Toggling
12 toggling gr2g … you can toggle (i.E. Switch back and forth) between two calls. On isdn telephones and on sip terminals you toggle between two connections by means of the corresponding function key or a menu. If you want to talk to both parties at the same time, you can set up a three-party con- f...
Page 15
13 transferring a call without notifying the destination party gr (external access code, e.G. 0 ) z (destination no.) h you can transfer an incoming call to another internal or external destination. When you hear the ringing signal, hang up the handset. If the call you wish to transfer is not accept...
Page 16
14 ending a three-party conference toggle: gr2 end: h to end a three-party conference and continue telephoning with only one of the other two parties, press the keys r2 to switch to the toggle mode. Then you can dis- connect one of the parties (see disconnecting a call on page 12). You end a three- ...
Page 17: Call Protection
15 call protection call waiting on/off on: h*43# off: h#43# if you are called while you yourself are telephoning, you will hear the call-waiting signal which tells you that there is a second party wishing to speak to you. You can deactivate the call-waiting signal (call waiting off, call-waiting pro...
Page 18: Call Protection On/off
16 call protection on/off for all (internal and external) calls on: h*42# off: h#42# only for internal calls on: h*421# off: h#421# only for external calls on: h*422# off: h#422# you can protect your telephone against receiving internal and external calls (except vip and hunt group calls). When conf...
Page 19: User Groups
17 user groups pick-up this feature cannot be used with an fmc telephone / home user telephone. H*0#g … for enquiry calls: gr*0#g … if another telephone in your pick-up group rings, you can pick up the call on your tel- ephone. If a queue is active for the other telephone, you will pick up the next ...
Page 20
18 logging out of/into all hunt groups you can log out of or into all hunt groups configured for you. Logout: h*31# login: h#31# on a sip terminal you cannot use the code-number procedure described here for logging into or out of hunt groups. You can, however, operate this feature with the opencti 5...
Page 21: Forwarding Calls
19 forwarding calls types of forwarding you can forward internal or external calls intended for yourself to another (internal or external) call number. Call forwardings can also be made to speed dialling numbers which have been stored in the central telephone book (please refer to the section speed ...
Page 22
20 figured “after delay” call forwarding, an incoming call enters a queue if it is active and is forwarded after the delay. As with all other forwarded calls, you can accept the call on the destination terminal. Sip terminals on a sip terminal you cannot use the code-number procedure described here ...
Page 23
21 call forwarding “immediately” for internal and external calls on: h*21* (external access code, e.G. 0 ) z (destination no.) # off: h#21# only for internal calls on: h*211* (external access code, e.G. 0 ) z (destination no.) # off: h#211# only for external calls on: h*212* (external access code, e...
Page 24
22 call forwarding “after delay” for internal and external calls on: h*61* (external access code, e.G. 0 ) z (destination no.) * z (period of time in seconds, e. G. 20 ) # off: h#61# only for internal calls on: h*611* (external access code, e.G. 0 ) z (destination no.) * z (period of time in seconds...
Page 25: Msn Call Forwarding
23 on busy on: h*674* z (user’s internal call no.) *z (destination no.) # off: h#674* z (user’s internal call no.) # if the terminal of the user is busy, then calls will immediately be forwarded to the other terminal. After delay on: h*614* z (user’s internal call no.) * z (destination no.) * z (per...
Page 26
24 immediately (for one msn) on: h*213* z (msn) * z (destination no.) # off: h#213* z (msn) # immediately (for several msns) on: h*213* z (msn 1) * z (msn 2) * z (destination no.) # off: h#213* z (msn 1) * z (msn 2) # an external call for an msn configured in the opencom 100 / aastra 800 is forwarde...
Page 27: All Call Forwarding Off
25 all call forwarding off h#2# if you have programmed several instances of call forwarding, you can deactivate them all simultaneously with the above procedure. Follow me you can activate and deactivate immediate internal call forwarding for your own tele- phone from any other telephone, providing ...
Page 28: Special Calls
26 special calls vip call this feature cannot be used with a sip terminal. H*# z (internal call no.) for enquiry calls: gr*# z (internal call no.) if you have vip access rights and start an internal call with *# , your calls will be sig- nalled acoustically to internal parties even if they have acti...
Page 29: Announcement
27 announcement h*13* z (internal call no.) # for enquiry calls: gr*13* z (internal call no.) # using this procedure you can make announcements to system terminals. The loud- speaker of the destination telephone is activated without a ring, and your announcement is heard by those present in the room...
Page 30: Dialout For Another Terminal
28 dialout for another terminal h*51* z (device id) * z (destination call number) # you can also conduct automatic dialling for another terminal. Enter the device id of the terminal from which the dialling is to be conducted. Then enter the call number to be called. The next time the subscriber whos...
Page 31: Pin Dialling
29 pin dialling this feature cannot be used with a sip terminal. H#46 z (internal call no. Of the telephone used, e. G. “102”) * z (your user pin) # z (destination no.) you switch the telephone to a user group determined by the system administrator for the next call. Switching the user group involve...
Page 32: Take
30 take h*88# you accept a current call from a different terminal at your telephone and continue your call on your telephone. The prerequisite is that your telephone and the other ter- minal have the same internal call number. Door opener h*11 for enquiry calls: gr*11 if an automatic door opener is ...
Page 33
31 forwarding entrance intercom calls on: h*151* (external access code, e.G. 0 ) z (destination no.) # off: h#151# you can forward a call signalled from the doorbell to another (internal or external) call number, a so-called “pharmacy line”. Several doorbells can be configured in the opencom 100 / a...
Page 34: Keypad Dialling
32 keypad dialling h*12 z (keypad code digits) for enquiry calls: gr*12 z (keypad code digits) certain european network operators require the keypad protocol to be used in order for you to be able to set certain features (this is not the case in germany). You use the sequence *12 to switch to the ke...
Page 35: Even More Protection
33 even more protection telephone lock activating: h*33* z (user pin) # deactivating: h#33* z (user pin) # you can lock your telephone as a safeguard against unauthorised use. Then only those features and functions of your telephone can be accessed that are preset in the opencom 100 / aastra 800 con...
Page 36: Changing The User Pin
34 • if clir is activated for your number in the opencom 100 / aastra 800 telephone book. On isdn telephones you can also activate the calling line identification restriction function on a call-by-call basis by means of a menu. Changing the user pin h*99* z (old user pin) * z (new user pin) * z (new...
Page 37: Special Modes
35 special modes deactivating least cost routing (lcr) this feature cannot be used with a sip terminal. H## z (dialling code, call no.) for enquiry calls: gr## z (dialling code, call no.) if you wish, you can deactivate least cost routing, which always uses the cheapest route for a call, and select ...
Page 38: Time Control
36 time control this feature cannot be used with a sip terminal. Several time groups can be configured in the opencom 100 / aastra 800. Depending on the activated time group, incoming calls are signalled on different terminals. It is possible to automatically change between these time groups, accord...
Page 39: Remote-Controlled Functions
37 remote-controlled functions the opencom 100 / aastra 800 enables remote-controlled calls and remotely pro- grammable call forwarding. These features are set up by the system administrator when he configures the system. To carry out these features the system pin is required. The system pin is issu...
Page 40
38 least cost routing (lcr) is used for remote-controlled dialling, provided your system administrator has correspondingly configured lcr and the lcr application in the opencom 100 / aastra 800. Ask him for the setting which applies to you. Remote-programmable call forwarding configuring the functio...
Page 41
39 calling a voicebox from a remote terminal if your system administrator has configured a voicebox with the authorisation for remote access, you can also access and configure the box from a remote terminal. Note in order to be able to call and query your voicebox from a sip terminal, the “keypad as...
Page 42
40 note for detailed information on the use and operation of the openvoice / aastra voice application, please refer to the user guide for the optional component “openvoice 200 / aastra voice 800”. Setting up an internet connection from remote z (reserved call no.) wait until the connection to the co...
Page 43: Index
Index 41 index a announcements to system telephones 27 authorisation 4 b baby call 26 c call forwarding 19 deleting active call forwarding 36 deleting all active instances of 25 remote programming of 38 to voicebox 19 call protection 9, 16 call queue 19 callback request 28 calling line identificatio...
Page 44
Index 42 r recall 13 routes 35 routing code 35 s seizing an external line 5 speed dialling 7 speed-dialling code 7 switch authorisation 29 system pin 36, 37 t take 30 telephone sip terminal 3 telephone book 7 telephone lock 33 telephone number of openvoice / aastra voice 39 three-party conference 13...
Page 45: Notes
Notes 43 notes.
Page 46: Notes
Notes 44 notes.
Page 48
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