Abode Pro ASC3001 User Manual - Problem Solving
Problem Solving
PROBLEM
POSSIBLE PROBLEM
POSSIBLE SOLUTION
Indicator lights
1. What do the indicator
lights mean?
1. With the steam knob facing you, the light on the left
illuminates red when there is power to the steam cleaner.
This means the water is heating. After around 5 minutes
when the water has heated, the light on the right will
illuminate green to show that the cleaner is steam ready.
Cannot open the
safety cap
1. Pressure release valve. 1. The safety cap will not come off until the product has
cooled sufficiently. You will need to wait at least 5 minutes
for the valve to release. If the cap will not open after
allowing 5 to 10 minutes to cool, push down the red pin in
to the safety cap. To speed up the process you could pull
the steam trigger and empty the contents into a sink.
There is a peculiar
smell coming from
the unit
1. First time using
product.
1. If this is the first time you are using the cleaner,
continue using the product. The smell may be due to new
parts being heated up for the first time.
2. This is not the first
time the product has
been used.
2. Discontinue use if problem persists and contact
Customer Services using the details on the bottom of this
page.
Parts have
broken/need
replacing
1. An attachment has
broken or been lost.
1. Page 23 of the instruction manual provided details
which attachments can be replaced. Call customer services
or visit the website detailed at the bottom of this page.
2. An attachment hasn’t
broken but another part
has.
2. Discontinue use and contact customer services using the
details on the bottom of this page.
I have lost the
instruction manual
provided
1. The instruction manual
has been lost or
misplaced.
1. It is important to have a copy of the instruction manual.
Visit www.productcareuk.com or contact customer
services using the details provided on the bottom of this
page.
We’re here should you need us.
For Customer Services & Spare Parts please call 0845 209 7461
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm
Or visit us at www.productcareuk.com
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