Www.Acceleratedconcepts.Com accelerated concepts wi-fi extender netreach troubleshooting guide september 16, 2014 version 3.0
2 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide preface accelerated concepts reserves the right to revise this publication and to make changes in the content thereof without obligation to notify any person or organization of any revisions or changes. V ersion d ate d escript...
3 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide contents preface ................................................................................................................................. 2 troubleshooting tree.............................................................
4 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide troubleshooting tree the following flow chart is a reference tool for troubleshooting a netreach device experiencing connectivity issues..
5 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide connect ethernet here connections if a netreach device is not working properly, first ensure that the unit has proper connections. The following needs to be connected to the netreach: ethernet cable - an ethernet cable is conne...
6 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide.
7 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide function button function button tools the function button, located on top of the netreach device, is used to perform several functions depending on the sequence in which the button is pressed. Note that some netreach units will...
8 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide vlan auto-discovery the netreach vlan auto-discovery feature is used to have the netreach automatically discover and connect to a router that has vlans tagged to its ethernet ports. This is useful if an un- configured or miscon...
9 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide factory default configuration values configuration name configuration value product name netreach adminlogin admin adminpassword admin countrycode us time zone est operationmode 0 lan ip address 10.10.10.100 lan gateway ip 10.1...
10 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide required ip addresses the netreach requires access to the following ip addresses in order for all of its features to function properly: dns backup and ping servers o 8.8.8.8 o 4.2.2.4 o 108.166.111.162 backup smx servers o 204...
11 of 11 accelerated concepts, inc. © 2013 netreach troubleshooting guide technical support if there are any problems installing any of our products and require technical assistance, please call or email our help desk. • support@accelecon.Com • +1 (813) 699-3110 • support hours are 9:00am to 5:00pm ...
