Anker Astro M2 Welcome Manual - Faq & Solutions
6
16%) and the charging cable and your device
(approximately 14%). This efficiency rate is 5%
higher than the industry average of 35%.
3. Many mobile internet devices such as the iPad
charge at 2A. Please refer to your device’s manual to
identify the ideal Amps / charging port.
4. Keep the product away from extreme heat or cold, as
well as any flammable items or damp places. Also
avoid dropping, hitting or throwing the product.
5. Please fully charge your external battery at least
once every four months to avoid shortening its
lifespan.
FAQ & Solutions
1. If the Astro M2 fails to charge:
Check that the adapter connection is secure.
2. If the Astro M2 fails to charge other electronic devices:
A. Check that the connection between the Astro M2 and
the electronic device is secure.
B. Check that the Astro M2 still holds a charge, and
recharge when its power is low.
C. Check that the Astro M2’s voltage and amperage is
compatible with the electronic device's required
charge voltage.