Audio Authority 1185ci User Manual - 6.0 Limited Warranty

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6.0 LIMITED WARRANTY 

Should any consumer use product from Audio Authority fail due to 

defects in materials or workmanship within one year from the date 

of the original sale to the end-user, Audio Authority guarantees that 

we will replace the defective product at no cost.  Freight charges for 

the replacement unit will be paid by Audio Authority (ground service 

only).  A copy of the invoice showing the item number and date of 

purchase (proof-of-purchase) must be submitted with the defective 

unit to constitute a valid in-warranty claim.

Units that fail after the warranty period has expired may be returned 

to the factory for repair at a nominal charge, if not damaged beyond 

the point of repair.  All freight charges for out-of-warranty returns 

for repair are the responsibility of the customer.  Units returned for 

repair must have a Return Authorization Number assigned by the 

factory.

This is a limited warranty and is not applicable for products which, 

in our opinion, have been damaged, altered, abused, misused, or 

improperly installed.  Audio Authority makes no other warranties 

either expressed or implied, including limitation warranties as to 

merchantability or fitness for a particular purpose.  Additionally, 

there are no allowances or credits available for service work or 

installation performed in the field by the end user.

6.1  WARRANTY SERVICE PROCEDURES

If you suspect a product defect, contact Audio Authority’s Technical 

Service Department at 800-322-8346 or 859-233-4599 for assistance in 

verifying the problem.  If a defect or potential defect is suspected, a 

replacement unit will be shipped immediately on a defect-exchange 

basis and a Return Authorization Number will be issued for the 

return of the defective product.  Replacement units are sent out at 

the Manufacturer’s Suggested Retail Price which is debited to the 

Customer’s Credit Card at the time of shipment.  Once we receive 

the defective unit back at the factory, it will be evaluated under the 

conditions of this warranty and if found to be in-warranty, a full 

credit will be issued to the Customer’s Credit Card.  Return freight 

charges for the defective unit are the customer’s responsibility.  

Please contact our Technical Service Department for complete details 

concerning all in and out of warranty service matters.

We appreciate your confidence in our products and services and will 

always strive to meet or exceed your needs.