AUDIO ELECTRONICS Constellation Owner's Manual - Service And Care
SERVICE AND CARE
CARE AND CLEANING
The cabinet housing and front panel of the Constellation may be cleaned with a soft cloth and
Windex or a window cleaner. The frequency of cleaning will be governed by how many hours
the Constellation is operated and by operating environment cleanliness.
CAUTION:
Do not let any liquids spill into the vents on top of the unit.
TUBE REPLACEMENT
If it becomes necessary to replace the tubes in the Constellation preamplifier the same
brand should be used. A new tube kit is available from Audio Electronics by Cary Audio.
Although tube life varies depending on the nature and degree of use, under normal
operating condition for home use, the tubes in the Constellation should last several years
and may last much longer.
FACTORY SERVICE
Careful consideration has been given to the design of your Constellation preamplifier to keep
maintenance problems to a minimum. Any problems or requests for service should be referred to
our Customer Service Department at 919-355-0010. DO NOT return the Constellation to the
factory without a Return Merchandise Authorization (RMA) number from the Customer Service
Department.
Audio Electronics will assume no responsibility if the shipping company refuses to pay for damage
due to your improper packing or lack of insurance should the unit be lost or damaged in shipment.
Please retain and always use the original shipping carton for shipping the player. Also, Audio
Electronics reserves the right to return products sent in for service in a new box set at the
customer’s expense if the original packing material was damaged in the initial shipment, or if it is
deemed unsatisfactory to use in return shipping.
NON-WARRANTY REPAIRS
Audio Electronics will provide repair service for its products charging on a time and expense basis.
At this time, the standard non-warranty service bench fee is $125, with all parts used for repair
charged extra. This may change and is not a quote for service. Please call us at 919-355-0010 for
more information about out-of-warranty service and repair fees.
CAUTION:
Never remove or insert the back panel AC plug when the unit is on or the
AC cord is plugged into the wall.
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