Backyard PRO Assembly Instructions Manual - Frequently Asked Questions
27
Frequently Asked Questions
CAN I CONVERT MY GAS GRILL FROM ONE FUEL SOURCE TO ANOTHER?
No. Your gas grill is manufactured to specific standards developed by the CSA and ANSI for your
safety and grilling performance. We do not offer conversion kits nor do we recommend you
change the fuel type.
HOW ARE YOUR GRILLS TESTED?
Our grills are tested and certified by CSA, a leading worldwide independent testing center, to
meet or exceed various CSA and ANSI standards along with various performance standards.
The burners and gas line in each grill are also individually tested when each grill comes off the
assembly line just prior to packaging. Each burner is ignited for this test.
WHAT IS THE HUMMING NOISE I SOMETIMES HEAR COMING FROM MY
REGULATOR?
The humming sound you can hear is just gas flowing through the regulator. There is no need to
be concerned with a low volume of noise.
MY GRILL HAS A LOW FLAME ON SOME BURNERS, OR SOME BURNERS WILL
NOT LIGHT. WHAT CAUSES THIS?
This can be caused by the regulator’s flow limiting device, which is tripped by a sudden change
in pressure. Opening the tank valve too quickly can cause this. Turn off the gas at the tank and
disconnect the hose from the regulator. Let it stand for 10 minutes. Reconnect the regulator
to the tank, open the grill lid, and slowly turn on the gas at the tank. Follow burner lighting
procedures and light the burner furthest from the tank. Continue to light the other burners as
you move toward the tank.
CAN I USE CERAMIC PLATES, BRIQUETTES OF ANY KIND, OR LAVA ROCKS?
No. Your grill is designed for use only with the heat diffusers. Grease drips down on to the
diffusers and is burned, creating steam and additional flavor.