Bad Boy Unleashed N BB-UN Installation And Operation Manual - page 7
Bitstorm Inc.
Bad Boy Unleashed N
www.bitstorm.com
7
Appendix C - Troubleshooting
LAN LED Not Illuminating
1. Also no Power LED. Ensure that power is being applied. Check Power Injector.
2. Cable seating. Check that both ends of the cable are fully inserted into Power
Injector, Unleashed and your BAD BOY Wi-Fi Antenna.
3. Connector pin float. Too much dielectric on the connector. Clean away excess.
4. Junction Box incorrectly wired. Ensure all wire colours are matched.
My Browser Reports An Error When I Open It
1. BAD BOY Wi-Fi Antenna is powered off. Ensure that power is being applied
and that the Power and LAN LEDs are illuminated.
2. Cable not connected between Unleashed and BAD BOY Wi-Fi Antenna. Refer
to ‘LAN LED Not Illuminating’.
3. No internet connection. Your BAD BOY Wi-Fi Antenna has a built in web server
that delivers its management application to your laptop through your browser.
Disregard error and enter your BAD BOY Wi-Fi Antenna’s URL address into the
browser’s address bar. Refer to Xtreme manual.
4. Multiple Wi-Fi devices. Remove or turn off all unneeded Wi-Fi devices from
your computer.
5. Incorrect Unleashed URL address entered. Ensure that you type
‘badboy.unleashed/’, ‘unleashed.wifi/’ or ‘http://10.20.30.2’.
Unable To Connect To Unleashed Management Application
1. No power. Refer to ‘LAN LED Not Illuminating’.
2. Cable not connected. Refer to ‘LAN LED Not Illuminating’.
3. Can’t find server. Computer’s built-in Wi-Fi must be on when using Unleashed.
4. Incorrect Unleashed URL address entered. Ensure that you type
‘badboy.unleashed/’ or ‘unleashed.wifi/’ or ‘http://10.20.30.2’ into the browser’s
address bar.
5. Incorrect network access key entered. Check that the network access key
(sometimes called a network password) you are using is correct. The value is
case sensitive. Default Network Name (SSID) is ‘Bad Boy’ and its access key is
‘password’.
Settings Are Not Being Retained
1. Low voltage. Ensure that the power being supplied to Unleashed is at least
10Vdc at the Unleashed.
2. Not clicking ‘Apply’. Ensure that when a new hotspot is selected or setting
changes are made, that you click the ‘Apply’ button.
I Added a Networking Switch And BAD BOY No Longer Operates
1. Passive PoE puts the power onto the unused wires of an ethernet cable. Net-
working devices such as routers or network switches generally do not pass PoE
through them.
Note: The Reset button on the bottom of Unleashed next to the connector is a
multi-function button and should never be used except under the direction of support
staff. Improper use of this button could render your device inoperative. If this occurs,
you may be required to return your Unleashed to Bitstorm for repair. The result of
improper use of the reset button is not covered under warranty.
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Access Key:
Record your hotspot settings and management application login credentials:
Username:
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Password:
Network Name:
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