Bamboo D700 User Manual - 12 Trouble-Shooting

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12 Trouble-Shooting

1.  the first startup of device is slow

    Afterthedevicehasbeenupgraded,thefirststartupwillneedtore-

installthepre-installedapplications.Itusuallyrequires2-3minutes.

Thestartupafterwardswillbemuchquicker.

2.  Device can’t connect wi-fi

- Makesurethewirelessrouterofinternetserviceworksnormally.

- Ensurethedeviceandwirelessrouterwithintherequireddistance.

Ensuretherearenobarriers(egnowall)betweenrouteranddevice.

- Ensuretheusernameandpasswordarebothcorrect.

3.  device feels hot

 Whenmanyapplicationproceduresarerunningandthescreenisset

toverybrightmodeorevenwhencharging,devicemayfeelwarm.

Thisisnormal.

4.  email can’t be sent 

- Ensureyourinternetiswellconnected.

- Makesureyouremailsettingsarecorrect.

- Keepyoursystemtimeandlocaltimeconsitent.

5.  the system is behaving erratically

  Whenyouinstallsomethirdpartyapplicationprocedure,itmaycause

abnormaldevicebehaviour.Presstheresetkey(nexttopowerport)to

resetthesystem.

6.  the webpage can’t be opened

- Pleaseensureyouarewithintherequireddistancebetweenrouter

anddevice.

- Ensureyouarerecievingdatafromyourinternetserviceprovider

- PleaserestartWIFIandtryagain.

7.  device is slower than normal

  Pleaseturnoffanyapplicationsyoudon’tneedinadvancedtask

management,oruninstallsomethirdpartyapplicationtoreleasemore

systemresources.