BassBoss AT312 Attuned Top Owner's Manual - At312 Attuned Top
AT312 Attuned Top
Owner’s Manual
BASSBOSS
At312 Attuned Top
OWNER’S MANUAL
WARRANTY INFORMATION
Beyond ensuring your satisfaction, our extensive "Sound Defense" transferable warranty covers your purchases for a period of two years.
BASSBOSS cabinet integrity, (the wood, joinery and fasteners,) is warranted for a total of six years.All drivers, amps and electronic components
are covered against failures due to defects in materials and/or workmanship for a period of three years from the date of purchase. Burned or
open voice coils in subwoofers are also covered for two years. See the details and limitations below:
It is our goal to provide trouble-free loudspeakers. That objective begins as part of the design phase but it continues on through to any service
you may require. In order to be able to provide the lowest possible failure rate, the best possible warranty service and the fastest turn-around
time, we request that you contact us immediately if you notice any problem with your system, and before you attempt any repairs. We can
provide the best and fastest solution if we know the details of the problem before any repair attempts are made. Often BASSBOSS technicians
can troubleshoot problems that may arise and no repair or further service will be necessary.
Warranty support is a service, and part of that service includes helping you prevent failures and minimize repair and shipping costs.
Please do not ship products without first obtaining a return authorization number by calling 512-368-3268 (855-822-7770 toll-free) or by
emailing support@bassboss.com. BASSBOSS service technicians will provide assistance and instructions on shipping and packaging
requirements specific to your service needs.
STANDARD CABINET WARRANTY
BASSBOSS loudspeaker cabinet integrity, including all joinery, fasteners, handles and wood, is warranted against defects in materials and
workmanship for a period of six years from the date of purchase. This warranty does not cover items that are intended to wear and can be
replaced if worn or damaged. Examples of items not covered by this warranty are cabinet feet, grills and the finish or coating applied to the
cabinet.
ENHANCED COMPONENT WARRANTY
BASSBOSS self-powered loudspeaker components, including their amplifiers, digital processors, drivers and voice coils, are warranted for
a period of two years from the date of purchase, subject to the limitations outlined below.
WARRANTY LIMITATIONS
During the warranty period, if your loudspeaker malfunctions or fails due to any defect in components or manufacturing, the failed parts will
be repaired or replaced. This warranty does not extend to damage resulting from improper installation, misuse, neglect or abuse. Warranty
coverage will be determined upon inspection by BASSBOSS personnel. This warranty does not cover labor other than that authorized and
performed by BASSBOSS personnel. Service will be performed upon the return of the failed unit, together with its original sales receipt or
other proof of purchase, to BASSBOSS or an Authorized Service Facility. Purchaser is responsible for all costs of shipping and handling.
Cosmetic damage is specifically excluded from this warranty. This warranty is rendered void if service, repairs and/or modifications are
attempted or made by anyone not specifically authorized by BASSBOSS to perform said services. Please contact BASSBOSS or your local
BASSBOSS dealer before attempting any repairs and before shipping parts in for service.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. For more information
concerning BASSBOSS service and warranty policies please contact us at 512-36-3268 or (855) 822-7770 toll-free.
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