Bullard T4N User Manual - Www.Bullard.Com
©2012 Bullard. All rights reserved.
Electronic Thermal Throttle is a registered trademark
of Bullard.
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Son, Inc.
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ISO 9001
certified
For accessories, upgrades and replacement parts, visit www.bullard.com,
call 877-BULLarD or contact your local Bullard distributor.
Service
If your Bullard Thermal Imager is not performing properly, please contact Bullard Customer Service at
877-BULLARD (285-5273). Outside the US & Canada, call 1-859-234-6611. Describe the problem to the
Bullard representative as completely as possible. For your convenience, your representative will try to help
you diagnose or correct the problem over the phone. Before returning your Bullard Thermal Imager, you
should verify with your representative that the product should be returned to Bullard. Bullard Customer
Service will provide you with written permission and a return authorization number.
If the return is a non-warranty repair, a Bullard Customer Service Representative or your local distributor will
provide you with a repair invoice estimate. To authorize repair, you must provide a purchase order to your
distributor for the amount of the estimate. Once Bullard receives authorization from your local distributor, we
will issue you a return authorization number so that you can return the unit to Bullard. Bullard will repair the
unit and ship it from our factory within 48 business hours. If the cost of repairs exceeds the stated quote by
more than 15% or by more than $100, a Bullard representative will re-estimate your repair and your local
distributor will contact you for authorization to complete repairs. After repairs are completed and the goods
have been returned to you, your distributor will invoice you for the actual repair amount.
Note
Do not attempt to disassemble the sealed case of your Bullard Thermal Imager. If the unit is
not functioning properly, return it to Bullard (as described in the Service section) for evaluation.
Disassembling the unit voids all warranties.
Prior to returning your Thermal Imager, decontaminate and clean your Thermal Imager to remove any
hazardous or contaminated materials that may have settled on the product during use. Laws and/or
shipping regulations prohibit the shipment of hazardous or contaminated materials. Products suspected of
contamination will be professionally decontaminated at the customer’s expense. Returned products will be
inspected upon return to the Bullard facility. If the repair is under warranty, Bullard will repair the unit and
ship it from our factory within 48 business hours.
CaUtIoN
Do not use solvents or paint thinners to clean your Bullard T4N Thermal Imager as they could
permanently mar the surface or degrade the protective properties of the casing. Do not intentionally
submerge the unit underwater or subject the unit to high pressure water. Follow care instructions
described above.
Failure to observe these instructions may result in product damage. Any damage caused by improper
care is not covered under warranty.
WarNINg
The T4N thermal imager is extremely sensitive to intense, radiant heat sources. Never point the T4N at
the sun or any other source of extreme radiant heat, as this could severely damage the thermal imager.
WarNINg
Do not attempt to disassemble the Bullard T4N Thermal Imager. If the unit is not functioning promptly
return it to Bullard for evaluation. Disassembling the unit voids all warranties.
Do not attempt to remove the lens gasket or the rear boot. These parts provide sealing and removal will
break the seal exposing the unit to potential water damage. Failure to follow these instructions could
result in death, serious injury and/or product damage. Thermal Imaging is not a technology designed to
replace current fire fighting tactics. Rather, it is a tool that allows the firefighter to be more effective and
to make better decisions.
Firefighters cannot stop using basic firefighter safety tactics. All firefighters should receive proper training
on: how thermal imagers work; the uses and limitations of thermal imagers; image interpretation; and
the safety considerations for thermal imaging use.
Product recycling, replacement, and retirement
Your T4N is designed to provide a long and useful life. When replacing or retiring your T4N Thermal
Imager or when disposing of batteries, please contact local recycling or waste management facilities
to see if components can be recycled. When selling or transferring the T4N, make sure you act in
accordance with U.S. export control laws. The infrared engine core, used in the T4N, is controlled for
export outside of the United States and Canada. If you have questions about proper procedures for
disposing of the unit, contact Bullard.
Warranty
Bullard warrants to the original purchaser that the Bullard T4N and all features/accessories installed in the
unit are free of defects in materials and workmanship under intended use and service for a period of one (1)
year from date of manufacture. Bullard’s obligation under this warranty is limited to repairing or replacing, at
Bullard’s option, articles that are returned within the warranty period and that, after examination, are shown
to Bullard’s satisfaction to be defective, subject to the following limitations:
a) Article must be returned to Bullard with shipping charges prepaid.
b) Article must not be altered from its original configuration.
c) Article must not have been misused, abused, or damaged in transport.
d) Maintenance and field replaceable items, if defective, are covered under warranty for a ninety (90) day
period. These items include:
• Batteries
• Straps
• Display covers
• AC/DC adapters
• Basic accessories
Review the user manuals for Bullard accessories to obtain warranty information specific to those
accessories. Since some accessories do not have user manuals, contact Bullard if you are unsure about the
warranty for a particular product or accessory.
Bullard provides a limited lifetime warranty on the T4N outer shell. This warrants that the outer shell is free
of defects in materials and workmanship under intended use and service for the original purchaser. Bullard’s
obligation under this warranty is limited to repairing or replacing, at Bullard’s option, articles that after
examination are shown to Bullard’s satisfaction to be defective, subject to the following limitations:
1. Article must not be altered from its original configuration.
2. Article must not have been misused, abused, or damaged in transport.
3. When the outer shell is obsolete and Bullard no longer stocks the part, the limited lifetime warranty will
be terminated.
In no event shall Bullard be responsible for damages, loss of use, or other indirect, incidental, consequential
or special costs, expenses or damages incurred by the purchaser, notwithstanding that Bullard has been
advised of the possibility of such damages.
Any implied warranties, including warranties of merchantability and fitness for a particular purpose, are
limited in duration to one (1) year from the date of manufacture of this. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may have other rights which vary from state to state.
extended Warranty
The extended warranty has all the same terms and conditions as the one-year warranty, except it is for
a period totaling two years (standard one-year warranty plus one additional year). This warranty can be
purchased through any authorized Bullard distributor.
americas:
Bullard
1898 Safety Way
Cynthiana, KY 41031-9303 • USA
Toll-free within USA: 877-BULLARD (285-5273)
Tel: +1-859-234-6616
Fax: +1-859-234-8987
europe:
Bullard gmbH
Lilienthalstrasse 12
53424 Remagen • Germany
Tel: +49-2642 999980
Fax: +49-2642 9999829
asia-Pacific:
Bullard asia Pacific Pte. Ltd.
LHK Building
701, Sims Drive, #04-03
Singapore 387383
Tel: +65-6745-0556
Fax: +65-6745-5176