Bully Dog Power Pup Installation Manual - Trouble Shooting/warranty
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Trouble shooting/Warranty
POwEr PuP™ TrOuBLEShOOTING
CONDITION
POSSIBLE SOURCES
ACTION
Downloader displays
unknown part #
Installation
If the downloader says unknown Part Number when you
try to install, update the product using the Update Agent
software.
Downloader doesn’t light up
when plugged into OBDII
Installation
If the downloader doesn’t light up when plugged into the
OBDII check the cigarette lighter fuse. Replace the fuse if
blown.
Checksum error during initial
install
Installation
Try unplugging the downloader and try again. If problem
continues, update the product using the Update Agent
software and try again.
Where is Serial # Located
Location
There is a sticker on the back of the downloader. It is also
displayed on the screen when the unit is first plugged in.
Downloader displays:
high voltage
turn off ACC.
Too much voltage
running through ECM
Turn off all vehicle electronics including headlights stereo
AC & fan.
Downloader displays:
not factory, another after-
market product has been
detected
there is another
downloader or software
program installed on the
vehicle
1. Uninstall other downloader or software program before
installing Bully Dog Power Pup.
2. It is not recommended that the Power Pup be installed
with any other downloader or software.
For more information on up-to-date troubleshooting guide for the Power Pup™, go to
www.bullydog.com/Product_Updates.php
wArrANTy INFOrMATION:
Warranty information for the Power Pup™ downloader can be found in the Power Pup™ package along
with this instruction set. Warranty information can also be found on the web at:
www.bullydog.com