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- Encore lite
- Service & Installation Manual
Cafection Encore lite Service & Installation Manual
Summary of Encore lite
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Service & installation manual manufactured by: cafection ventures inc. 2355, avenue dalton, québec (québec) g1p 3s3 canada tel.: 800-561-6162 fax: 800-463-2739 service@cafection.Com www.Cafection.Com elinsa - revision 3 05/2018 images may vary from the actual product..
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 2 service & installation manual for cafection's encore lite table of contents 1 safety instructions ........................................................................................................................ 5 1.1 food-contact pa...
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Encore lite rev. 3 05/2018 3 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite t ab le o f c o nt e nt s 5 user interface .................................................................................................................................29 5.1 sel...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 4 service & installation manual for cafection's encore lite t ab le o f c o nt e nt s 8 preventive maintenance .............................................................................................................. 68 8.1 preventive ma...
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Encore lite rev. 3 05/2018 5 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite s a fe ty in s tr u c tio n s 1 safety instructions basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewi...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 6 service & installation manual for cafection's encore lite 2 warranty 2.1 warranty policy cafection hereby guarantees that the products it manufactured are, to the best of its knowledge, free from all defects and faulty workmanship. The foll...
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Encore lite rev. 3 05/2018 7 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 2.2 warranty return procedure in order to always offer better, faster service, cafection requests your cooperation for the return of parts under warranty. Cafection thanks you in adv...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 8 service & installation manual for cafection's encore lite 3 reference drawings 3.1 external view drip tray grill drip tray back splash touch screen door lock metal door plastic front (fascia) bean hopper top lid r ef er en ce d ra w in g s.
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Encore lite rev. 3 05/2018 9 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 3.2 rear view water tank outlet valve water inlet electric box back panel leveling glides overflow tray antenna r ef er en ce d ra w in g s.
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 10 service & installation manual for cafection's encore lite 3.3 internal view filter paper soluble mixing chamber brew group spout internal waste bin main board (see section 3.6) coffee grinder (behind the filter paper roll and protector) co...
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Encore lite rev. 3 05/2018 11 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 3.4 brew group assembly brew chamber cylinder piston coffee spillway aluminum frame wheel manufacturing date (on the back) funnel yoke r ef er en ce d ra w in g s.
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Encore lite rev. 3 05/2018 13 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite the equipment should always be unplugged from the electrical outlet before servicing any component on this main board. This is a schematic reference drawing only. Not to scale. 3.6 ...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 14 service & installation manual for cafection's encore lite 3.6.1 main board (pcb) description interactive switches and buttons 1. Sw1 setup button (white) this button gives access to the parameters of the machine and products through servic...
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Encore lite rev. 3 05/2018 15 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 3.7 hot water tank make sure the equipment is unplugged when servicing. Access the hot water tank by removing the back panel. See images below for tank lid details. See section 8.4 ...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 16 service & installation manual for cafection's encore lite 3.8 bean hopper installation the hopper is already installed on the brewer when shipped. To remove it, follow the steps below. 1. Unlock the bean hopper. The lock is located on top ...
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Encore lite rev. 3 05/2018 17 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 3.9 water temperature this equipment has a coffee brewing setpoint of 200 °f water temperature to ensure a consistent beverage quality. There is a +/- 2 °f tolerance. This value rep...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 18 service & installation manual for cafection's encore lite 4 initial setup before the installation of the brewer on location, it is strongly suggested to unpack, inspect and bench test the machine before it leaves the warehouse. 4.1 on-site...
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Encore lite rev. 3 05/2018 19 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite in it ia l s e tu p 4.2 specifications 4.2.1 hopper & canisters capacities whole bean hopper, left section: 3.7 lbs (1.7 kg) whole bean hopper, middle section: 2.3 lbs (1 kg) whole ...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 20 service & installation manual for cafection's encore lite 4.3 unpacking to remove the unit from the box, carefully cut the straps holding the box in place on the skid. Remove all staples from the box (top and bottom). Remove the top of the...
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Encore lite rev. 3 05/2018 21 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite in it ia l s e tu p 4.4 leveling the equipment for optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so can create variations in pro...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 22 service & installation manual for cafection's encore lite location of the cup in the brewer 4.6 adjusting the tank overflow cup the overflow cup is a safety feature. If the water tank overflows, the extra water will leak in the pipe down t...
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Encore lite rev. 3 05/2018 23 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 4.7 water line connection this equipment must be installed in compliance with applicable federal, state, provincial and/or municipal plumbing codes having jurisdiction. Make sure th...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 24 service & installation manual for cafection's encore lite always unplug the main power cord from the power outlet (ac line voltage) when servicing any electrical component on the equipment. 4.8 electrical connection this equipment must be ...
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Encore lite rev. 3 05/2018 25 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 4.9 loading products 4.9.1 soluble canisters 1. Open the brewer's door. 2. Remove the plastic top lid. 3. Use the flipping cover to access the canister needing to be filled. 4. Do n...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 26 service & installation manual for cafection's encore lite in it ia l s e tu p 4.10 filter paper installation make sure the brewer is on. 1. Place the filter paper roll on the bracket so it dispenses on the left-hand side (see the diagram b...
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Encore lite rev. 3 05/2018 27 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite front panel waste chute chute base 4.11 chute kit installation (optional) 1. Open the brewer's door. 2. Insert the chute base inside the chute hole of the cabinet. 3. Insert the was...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 28 service & installation manual for cafection's encore lite 4.12 installation verification it is important to perform several brew cycles on the equipment before completing the installation. At least two (2) cups of each product selection sh...
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Encore lite rev. 3 05/2018 29 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 5 user interface 5.1 selection screen interface the selection screen interface is divided into three (3) steps: 1. Select a beverage. 2. Define beverage options (blend, strength, si...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 30 service & installation manual for cafection's encore lite 1. Select beverage 2. Select beverage options -blend, strength, size and milk, if applicable. Quantity of drinks can be adjusted using the + and - buttons. (options may not all be a...
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Encore lite rev. 3 05/2018 31 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite u s er i n ter fa ce 5.3 iced coffee the coffee brewed by the machine is hot. It cools down in contact with ice. The brewer does not make ice. To order this beverage, an ice machine...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 32 service & installation manual for cafection's encore lite 5.4 selection keyboard for people with disabilities (optional) (keyboard compliant with the ada: americans with disabilities act) the adapted selection keyboard is located lower tha...
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Encore lite rev. 3 05/2018 33 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 6 service mode 6.1 users levels level 1: for the end user. Beverages selection and ordering only. Level 1 users cannot access the brewer's settings. Level 2: for service personnel. ...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 34 service & installation manual for cafection's encore lite 6.2 service tab to access the screen below, press the sw1 button (white) on the main board inside the brewer's door (see section 3.6). The service tab is the first screen to be disp...
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Encore lite rev. 3 05/2018 35 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite s e rv ic e mo d e 5. This button is used to enable carafe mode (see section 5.2 for details). 6. This button is used to lock the selection screen so no user can order beverages. 7....
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 36 service & installation manual for cafection's encore lite products levels interface (beans section) the user first needs to estimate the level of beans (in %), then move the bean icon accordingly. Once this percentage has been set, the cof...
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Encore lite rev. 3 05/2018 37 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite s e rv ic e mo d e 6.3 status tab to access the screen below, press the sw1 button (white) on the main board inside the brewer's door (see section 3.6) and select the status tab. 1....
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 38 service & installation manual for cafection's encore lite 6.4 password pop-up this pop-up window will appear when pressing the recipes, system or audit tabs. The user needs to type in his password using the alphanumeric keyboard, then pres...
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Encore lite rev. 3 05/2018 39 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite s e rv ic e mo d e 6.5.2 information sub tab 1. This drop-down menu is used to choose the recipe needing to be modified. Coffee 1, 2 and 3 refer to bean hopper sections 1, 2 and 3 (...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 40 service & installation manual for cafection's encore lite s e rv ic e mo d e " get a sample " interface a these buttons are used to get a sample of all the dry ingredients of the tested recipe, in the desired strength. In order to weigh th...
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Encore lite rev. 3 05/2018 41 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 6.5.4 brew cycles & fast settings sub tab brew cycle settings interface 1. This table is used to set the brew cycles and extra grind time. Press on the quantity to modify it and ent...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 42 service & installation manual for cafection's encore lite s e rv ic e mo d e move 3 position where the piston stops before dispensing the coffee into the cup. A setting too high will prematurely open the brew chamber, causing a mess of wet...
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Encore lite rev. 3 05/2018 43 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 6.6 system tab to access the screen below, press the sw1 button (white) on the main board inside the door (see section 3.6) and select the system tab. 6.6.1 system 1 sub tab 1. This...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 44 service & installation manual for cafection's encore lite s e rv ic e mo d e 6.6.2 system 2 sub tab 1. This button gives access to the maintenance interface. This interface displays the maintenance counters in which each use of a component...
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Encore lite rev. 3 05/2018 45 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 3. This button gives access to the energy saving schedule interface. This interface is used to plan sleep periods, reducing the brewer's electricity consumption. By pressing the (+)...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 46 service & installation manual for cafection's encore lite s e rv ic e mo d e 6.6.3 tools sub tab 1. This button is used to calibrate the screen. Follow the calibration procedure shown on the screen. 2. This button is used to set the time a...
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Encore lite rev. 3 05/2018 47 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 6.6.4 network sub tab this section is used to connect the brewer to the internet. Use the checkboxes on the left to select the desired connection. S e rv ic e mo d e.
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 48 service & installation manual for cafection's encore lite s e rv ic e mo d e wi-fi (wireless network) to connect the brewer to a wireless network (wi-fi), check the "wi-fi" box and select the desired network in the list. The security type ...
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Encore lite rev. 3 05/2018 49 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite cellular modem the encore lite brewer is equipped with a cellular modem. Therefore, it can be remotely controlled through sophia - global management system. Access sophia at www.Sop...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 50 service & installation manual for cafection's encore lite s e rv ic e mo d e there are three (3) ways to verify if the brewer has successfully been connected. 1. Under the status tab. The network status indicates "cell. Modem link ok" or "...
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Encore lite rev. 3 05/2018 51 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 6.6.5 screen saver sub tab the screen saver feature is used to promote the brewer's available products when the machine is not in use. It can be edited in the screen saver sub tab. ...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 52 service & installation manual for cafection's encore lite 6.6.6 admin sub tab the admin sub tab is available to level 4 users only (see section 6.1). 1. This button is used to create a list of users authorized to activate carafe mode, free...
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Encore lite rev. 3 05/2018 53 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite s e rv ic e mo d e when a user activates the free vend or carafe mode, the related button in service mode highlights and indicates the name of the user who set it. 2. This field is ...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 54 service & installation manual for cafection's encore lite 6.7 media tab while a beverage is prepared, a video plays on screen. The media tab is used to edit the video playlists. 6.7.1 current playlist sub tab the current playlist sub tab a...
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Encore lite rev. 3 05/2018 55 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 6.7.3 video storage sub tab this sub tab contains the library of all videos downloaded on the brewer. Use sophia - global management system to upload new content on the brewer (lice...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 56 service & installation manual for cafection's encore lite 6.8.3 users sales count this counter records the quantity of carafes and free vends ordered by each user authorized under users lists and right management (see section 6.6.6). To re...
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Encore lite rev. 3 05/2018 57 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 7 cleaning and sanitizing 7.1 "auto rinse" button to perform a rinse, access the service mode, press the "auto rinse" button and follow the instructions on the screen. Warning! Make...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 58 service & installation manual for cafection's encore lite 7.3 cleaning and sanitizing instructions it is important to clean and sanitize the machine on a regular basis. In order to maintain the highest beverage quality and to ensure the cu...
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Encore lite rev. 3 05/2018 59 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite 7.4 recommended cleaning tools in order to perform the cleaning procedure effectively, cafection recommends having at least the following tools on hands: - bucket. - small brush for...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 60 service & installation manual for cafection's encore lite 7.6 overall cleaning the brewer and its area must be clean and tidy at all time. Both inside and outside of the machine must be inspected upon each service visit and cleaned when ne...
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Encore lite rev. 3 05/2018 61 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite c le an in g an d san it iz in g 7.7.3 waste bin frequency: daily or every 200 cycles* after each coffee cycle, the spent grounds and used filter paper are automatically discarded i...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 62 service & installation manual for cafection's encore lite 7.8 interior parts cleaning & sanitizing for food safety reasons, do not use soap or detergent to clean the inside of the brewer. Use hot water or chemical products recommended by t...
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Encore lite rev. 3 05/2018 63 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite c le an in g an d san it iz in g 7.8.2 bean hopper plastic funnel frequency: monthly or every 1,000 cycles 1. Unlock the bean hopper. The lock is located on top of the lid. 2. Remov...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 64 service & installation manual for cafection's encore lite c le an in g an d san it iz in g 7.8.3 soluble canisters soluble whipper assembly frequency: weekly or every 200 cycles if there is product accumulation, remove the soluble whipper ...
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Encore lite rev. 3 05/2018 65 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite c le an in g an d san it iz in g 7.8.4 brew group brew chamber and funnel frequency: weekly or every 200 cycles 1. Place a large cup or container under the dispensing nozzle to coll...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 66 service & installation manual for cafection's encore lite brew group assembly sanitizing treatment frequency: quarterly or every 5,000 cycles regular sanitation treatments of the brew group assembly prevent residue from affecting the vacuu...
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Encore lite rev. 3 05/2018 67 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite c le an in g an d san it iz in g 7.8.6 stainless steel coffee chute frequency: monthly or every 1,000 cycles 1. Open the door of the machine and remove the front panel. 2. Insert th...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 68 service & installation manual for cafection's encore lite 8 preventive maintenance all important parts of the unit must be maintained as per the preventive maintenance schedule to honor the warranty and to avoid possible defects. Adequate ...
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Encore lite rev. 3 05/2018 69 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite p re v e n tiv e ma in te na nc e 8.2 brew group assembly preventive maintenance: yearly or every 25,000 coffee cycles the brew group is the heart of the equipment and is responsibl...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 70 service & installation manual for cafection's encore lite 8.3 outlet valves inspection: quarterly preventive maintenance: every 10,000 cycles to avoid any issue related to mineral deposits, cafection recommends rebuilding all three (3) out...
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Encore lite rev. 3 05/2018 71 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite p re v e n tiv e ma in te na nc e 8.4 hot water tank inspection: quarterly preventive maintenance: every 60,000 cycles to avoid any issue related to mineral deposits, cafection reco...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 72 service & installation manual for cafection's encore lite 8.5 grinder inspection: quarterly preventive maintenance: every 5 years or 100,000 cycles cafection's commercial grade burr grinder ensures perfect coffee grinding. The ground coffe...
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Encore lite rev. 3 05/2018 73 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite p a rt s ma in te na nc e 9 parts maintenance this section covers the servicing of various parts of the unit. 9.1 hot water tank draining cafection recommends allowing three (3) hou...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 74 service & installation manual for cafection's encore lite 9.2 shutdown and storage if this brewing equipment needs to be stored for an extended period of time, follow this procedure to avoid any risk of damage to the machine. 1. Turn off t...
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Encore lite rev. 3 05/2018 75 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite p a rt s ma in te na nc e 9.3 brew group assembly removing the brew group 1. Open the brewer's door. 2. Access service mode by pressing the sw1 button (white) (see section 3.6). 3. ...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 76 service & installation manual for cafection's encore lite 9.4 main board like any electronic main board, the one in this brewer is very sensitive to power surges inside buildings. If an issue persists after changing the main board, verify ...
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Encore lite rev. 3 05/2018 77 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite p a rt s ma in te na nc e 9.5 flash card replacement the flash card and the can be replaced in order to improve and update the machine's software. The flash card holds the gui softw...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 78 service & installation manual for cafection's encore lite 10 troubleshooting there are two (2) types of service messages: warnings and errors. Warnings will temporarily disable some features, while errors put the coffee brewer out of order...
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Encore lite rev. 3 05/2018 79 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite t ro u b le s h o ot ing 10.2 error messages list communication with the main board has been lost. The link between the computer screen and the coffee brewer is broken. The main boa...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 80 service & installation manual for cafection's encore lite t ro u b le s h o ot ing low water level in the tank. The water tank failed to fill completely within the prescribed time. The water inlet valve is deactivated for safety reasons. -...
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Encore lite rev. 3 05/2018 81 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite a n n ex 1 annex 1 full maintenance schedule full maintenance schedule all important parts of the unit must be maintained as per the maintenance schedule to honor the warranty and t...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 82 service & installation manual for cafection's encore lite a n n ex 2 annex 2 monthly maintenance schedule monthly maintenance schedule all important parts of the unit must be maintained as per the maintenance schedule to honor the warranty...
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Encore lite rev. 3 05/2018 83 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite annex 3 weekly maintenance schedule a n n ex 3 weekly maintenance schedule all important parts of the unit must be maintained as per the maintenance schedule to honor the warranty a...
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Encore lite rev. 3 05/2018 www.Cafection.Com 800-561-6162 84 service & installation manual for cafection's encore lite a n n ex 4 annex 4 waste chute position 2 1 2 " minimal clearance 4 1 4 " 4 27 32 " 7 1 4 " 15" 15 3 16 " 9 1 4 " 6 1132 " levelling feet (4x) chute hole ''hole edges should be seal...
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Encore lite rev. 3 05/2018 85 www.Cafection.Com 800-561-6162 service & installation manual for cafection's encore lite annex 5 required clearance a n n ex 5 2 1/2'' fr ont vie w side vie w m a x 6 fee t dist ance fr om the elec tric outle t.