2 0 1 5 o w n e r ’ s m a n u a l • 5 0 h z.
Owner’s manual this owner’s manual will acquaint you with the operation and general maintenance of your new spa. We suggest that you take some time to carefully review all sections. Please keep this manual available for reference. If you have any questions about any aspect of your spa’s set-up, oper...
Table of contents safety instructions • important safety instructions ....................................................................1 • important spa instructions ........................................................................3 installation • site preparation ............................
1 important safety instructions read and follow all instructions avoiding the risk to children danger: risk of child drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at all tim...
2 do: • be sure your spa is connected to the power supply correctly - use a licensed electrical contractor. • disconnect the spa from the power supply before draining the spa or servicing the electrical components. • test the ground fault circuit interrupter(s) before each use. • replace audio compo...
• pregnant or possibly pregnant women should limit spa water temperatures to 38°c. Failure to do so may result in permanent injury to your baby. • do not use spa immediately following strenuous exercise. Avoiding the risk of skin burns: • to reduce the risk of injury, before entering a spa, the user...
4 deck installation to be certain your deck can support your spa, you must know the deck’s maximum load capacity. Consult a qualified building contractor or structural engineer. To find the weight of your spa, its contents and occupants, refer to the spa specification chart on back page. This weight...
5 delivery access note: it may be necessary to allow for additional over-head clearance if the spa will be rolled up or down an incline or moved up or down a short flight of stairs. Use the information in the chart on the next page to determine the requirements for access to your desired location. I...
6 231 274 note: watkins manufacturing corporation requires that the cantabria be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support the “dead weight” found in the spa specification chart. Warning: the cantabria must not be shimmed in any manner. Can...
7 note: watkins manufacturing corporation requires that the geneva and niagara be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support the “dead weight” found in the spa specification chart. Warning: the geneva and niagara must not be shimmed in any m...
8 (84 cm) 33” (91 cm) 36” note: watkins manufacturing corporation recommends that the tahitian be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support the “dead weight” found in the spa specification chart. Warning: the tahitian must not be shimmed in...
9 note: watkins manufacturing corporation requires that the makena / salina be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support the “dead weight” found in the spa specification chart. Warning: the makena / salina must not be shimmed in any manner....
10 (79 cm) 31” (86 cm) 34” 5.5” (14cm) 64.9” (165cm) 5.0” (13cm) 1.5” (4cm) 89” (226cm) 87” (221cm) 76” (193cm) 72” (183cm) note: watkins manufacturing corporation recommends that the martinique be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support ...
11 80.375” (204cm) 84” (213cm) 61.25” (156cm) 5.5” (14cm) 5.5” 26” (66 cm) 29” (74 cm) 65” (165cm) door 51.25” (130cm) note: watkins manufacturing corporation recommends that the kauai be installed on a minimum 10 cm thick reinforced concrete pad or structurally sound deck able to support the “dead ...
12 controls and equipment 1 utopiacantabria overhead view 1. Air control 2. Temperature sensor 3. Euro directional jet 4. Euro-pulse ™ jet 5. Ultramasseuse control panel 6. Adaptassage ™ jet 7. Versassage jet 8. Euphoria ™ jet 9. Ozone jet / heater return 10. Diverter valve 11. Suction screen 12. Li...
13 controls and equipment 1 1 1 1 3 4 4 4 4 4 6 5 7 7 18 12 13 14 15 25 16 19 16 21 20 17 22 2 2 3 3 4 4 4 8 3 3 3 3 4 utopiageneva 10 23 24 12 12 3 3 1 overhead view 1. Air control 2. Euro-pulse jet 3. Euro directional jet 4. Air jet 5. Adaptaflo jet 6. Adaptassage jet 7. Versassage jet 8. Orbissag...
14 controls and equipment overhead view utopianiagara 1. Air control 2. Euro-pulse jet 3. Euro directional jet 4. Air jet 5. Adaptaflo jet 6. Versassage jet 7. Orbissage jet 8. Whirlpool jet 9. Euphoria jet 10. Diverter valve 11. Suction screen 12. Light 13. Ozone jet / heater return 14. Control pan...
15 controls and equipment 11 3 3 3 3 4 4 4 4 5 6 7 7 9 10 12 12 12 13 19 24 24 16 18 17 3 3 4 4 4 3 3 utopiatahitian (with atlas massage system) 14 2 8 20 21 4 3 3 overhead view 1 1. Air control 2. Temperature sensor 3. Euro directional jet 4. Air jet 5. Adaptassage jet 6. Adaptaflo jet 7. Versassag...
16 1. Air control 2. Temperature sensor 3. Euro directional jet 4. Air jet 5. Adaptassage jet 6. Adaptaflo jet 7. Versassage jet 8. Orbissage jet 9. Whirlpool jet 10. Euphoria jet 11. Diverter valve 12. Suction screen 13. Light 14. Ozone jet / heater return 15. Control panel 16. Atlas neck jet pillo...
17 controls and equipment paradisemakena overhead view 1. Air control valve 2. Temperature sensor 3. Euro directional jet 4. Versassage jet 5. Adaptaflo jet 6. Euphoria jet 7. Diverter valve 8. Drain 9. Ozone jet / heater return 10. Control panel 11. Pillow 12. Filter compartment 13. Acquarella wate...
Paradisesalina 18 controls and equipment 1 1 1 1 2 3 3 3 3 4 4 4 4 5 5 6 7 9 10 11 12 13 14 15 17 16 overhead view 1. Air control valve 2. Temperature sensor 3. Euro directional jet 4. Versassage jet 5. Adaptaflo jet 6. Euphoria jet 7. Diverter valve 8. Drain 9. Ozone jet/ heater return 10. Control ...
19 paradisemartinique controls and equipment 12 12 13 3 11 8 9 10 1 1 4 1 1 2 2 6 2 5 6 7 14 6 2 8 8 2 17 16 15 overhead view 1. Air control valve 2. Euro directional jet 3. Temperature sensor 4. Adaptassage jet 5. Adaptaflo jet 6. Versassage jet 7. Diverter valve 8. Drain 9. Speaker (optional) 10. ...
20 paradisekauai controls and equipment 10 11 12 9 4 1 5 8 6 7 1 1 2 2 2 2 3 3 4 13 2 14 overhead view 1. Air control 2. Euro directional jet 3. Euro-pulse jet 4. Versassage jet 5. Diverter valve 6. Drain 7. Speaker (optional) 8. Ozone jet/ heater return 9. Control panel 10. Pillow 11. Filter compar...
21 electrical requirements and precautions your caldera spa has been carefully designed to give you maximum safety against electrical shock. Connecting the spa to an improperly wired circuit will negate many of the spa’s safety features. Improper wiring may also cause electrocution, risk of fire, an...
22 electrical requirements and precautions your caldera spa has been carefully designed to give you maximum safety against electrical shock. Connecting the spa to an improperly wired circuit will negate many of the spa’s safety features. Improper wiring may also cause electrocution, risk of fire, an...
23 electrical installation geneva • niagara • tahitian notes: connect supply wiring as shown in the diagrams above. Connect only to a circuit which is protected by a ground fault circuit interrupter (gfci). Kauai wiring diagrams • makena • salina• martinique tb1 2 2 2 2 2 2 2 2 2 n, neutral 20 amp 2...
24 start-up and refill procedures your caldera spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. A small amount of water may have remained in the plumbing after testing and, as a result, may have spotted the spa shell or the sp...
Customizing your massage your caldera spa offers numerous ways for you to customize your massage experience. Experimentation is the best way to find what feels best to you. Try sitting in different seats, adjusting the diverter valves, air controls, and jet nozzles and turning each pump on or off. D...
26 customizing your massage both the adaptaflo and adaptassage jets allow you to regulate the force of the massage. Rotate the fascia ring clockwise to reduce the force, or counter- clockwise to increase the force. Notice that turning off the flow to some jets increases the flow to the other jets. T...
27 jet menu cantabria system 1 – menu a (diverter in position) located on back wall: • 2 euro-directional jets • 3 versassage jets located in footwell: • 10 euro-directional jets left acquarella waterfall system 1 – menu b (diverter in position) located in back right: • 18 euro-directional jets • 2 ...
28 jet menu system 1 – menu a (diverter in position) located in ecstaseat – back left: • 2 euro-pulse jets • 14 euro directional jets • 4 directional neck jets system 1 – menu b (diverter in position) • 2 adaptassage jets on left wall • 1 adaptaflo jet on back wall • 4 directional neck jets located ...
29 jet menu system 1 – menu a (diverter in position) located in ecstaseat – back left: • 2 euro-pulse jets • 14 euro directional jets • 4 directional neck jets system 1 – menu b (diverter in position) • 1 adaptaflo jet on right wall • 2 versassage jets on front left wall • 4 directional neck jets lo...
30 jet menu system 1 – menu a (diverter in position) located in ecstaseat – back left: with atlas massage system • 12 euro directional jets • 4 directional neck jets with atlas massage system only system 1 – menu b (diverter in position) • 4 directional neck jets in ecstaseat • 1 adaptaflo jet on ba...
31 system 1 – menu a (diverter in position) located in ecstaseat – back left: • 14 euro directional jets system 1 – menu b (diverter in position) • 2 directional jets in ecstaseat • 1 adaptaflo jet on back wall • 2 adaptassage jet on left wall located in lumbarssage seat – back right: • 6 euro direc...
32 jet menu paradise makena combination jet system jet pump diverter in mid position activates both menus in system 2. = position of diverter valve to control system system 2 menu b (diverter in position) • 1 euphoria jet in footwell • 4 euro directional jets in footwell • 2 euro directional jets – ...
33 paradise salina jet menu combination jet system jet pump diverter in mid position activates both menus in system. = position of diverter valve to control system system 2 menu a (diverter in position) located in front right seat • 2 adaptaflo jets • 1 versassage jet located in front left seat • 2 ...
34 paradise martinique jet menu system 2 located in ecstaseat – back left : • 8 euro directional jets located in lumbarssage seat – back right • 4 euro directional jets • 2 versassage jets located in center seat • 1 adaptaflo jet system 1 – menu a (diverter in position) located in ultramassage loung...
35 jet menu combination jet system jet pump diverter in mid position activates both menus. Paradise kauai system 1 menu b (diverter in position) located in ultramassage lounge • 6 sole soothers • 3 versassage jet • 6 euro directional jets located in ecstaseat • 8 euro directional jets • 2 euro-pulse...
36 utopia operating instructions main control panel the main control panel provides a quick visual check of the spa’s status and allows the user to set the temperature, activate the jets & lights, lock the temperature and/ or spa functions. Other optional functions may also be available depending on...
37 utopia operating instructions spa or temperature lock indicator: the spa or temperature lock indicator is displayed when either the spa lock, temperature lock or both are activated. Lock indicator does not flash. Jet pump indicator: the jet pump indicator is displayed whenever a jet pump is on. T...
38 utopia operating instructions locking features the two locking features, temperature lock and spa lock, are activated at the main control panel. Once activated, a lock will remain active until the specific button combination is pressed to disable the lock. Even if power to the spa is disconnected...
39 utopia operating instructions geneva, niagara, tahitian 1st press = pump 2 on low 2nd press = pump 2 on high 3rd press = both pumps on high speed 4th press = pump 2 on low, pump 1 on high 5th press = pump 1 on high 6th press = pumps off cantabria (three pump system) 1st press = pump 1 on low 2nd ...
40 additional functions summer timer your spa is equipped with a summer timer. The summer timer can be activated during hot summer months to maintain water temperature. Activating the summer timer causes the heater to immediately shut down. The circulation pump will remain on for approximately 5 min...
41 utopia operating instructions audio control (optional wireless system only) the following applies to spas that have caldera wireless sound system installed: when the sound system has been installed on the spa, the control panel can be used to control the music system. The following information de...
42 utopia operating instructions to adjust treble from the setup source menu: • press setup source soft button to advance to the setup tone, treble screen. • press the soft button next to ▲ or ▼ to change the treble between -5 and +5. To adjust bass from the setup source menu: • press setup source s...
43 auxiliary control panel buttons the auxiliary control panel, conveniently located opposite the main control panel allows the user to activate the jets, air jets and lights. Jets button there are two buttons which affect the jet pumps. Pressing any jets button once will display the jets symbol on ...
44 ultramasseuse control panel ( cantabria only ) the ultramasseuse system turns on automatically when jet pump 3 is activated. At this time, all the jets are on, and only the speed indicator light is on. Pressing the sequences button begins the jet massage. Sequences button the sequences button con...
45 main control panel your spa comes equipped with a control panel located on the bartop above the equipment compartment door. The control panel allows the user to set the temperature, activate the jets and lights, and access menus to lock the temperature and/or spa functions, and uses indicator lig...
Jets button the jets button is used for the jet pumps. Pressing jets button once will illuminate the jets symbol on the control panel display. The symbol will remain lit until the jet pumps are turned off, or after one hour of continuous operation when the pumps are automatically shut off by the con...
47 temperature lock the temperature lock feature deactivates the temperature control function of the control panel. The jet and the light functions will operate normally. Temperature lock is most often used by people who do not want others to tamper with or change the set temperature of the hot tub ...
Automatic clean daily cycle your spa is equipped with a clean daily cycle, this feature when enabled will turn on the jets for 10 minutes every day at the same time. To activate the clean daily cycle the follow is required: • on the control panel press the "mode " button until the tools menu is dis...
49 paradise operating instructions to go to setup menu from the audio menu: 1. Press the on ▲ button to display powr+. 2. Press the mode ▲ to display vol. 3. Press the mode ▲ to display play (if icast is installed). 4. Press the mode ▲ to display track (if icast is installed). 5. Press the mode ▲ bu...
50 to change amplifier channel (to match wireless dock transmitter inside house if installed) from the setup menu: 1. Press the on ▲ button to display one of four audio sources, ipod,tv, aux, blue 2. Press the mode ▲ button to display tre. 3. Press the mode ▲ button to display bas. 4. Press themode ...
51 equipment compartment 1. Jet pump 2. Jet pump 3. Jet pump 4. Unions - a (suction) and b (discharge) 5. Monarch cd ozone generator 6. Air blower 7. Pump drain plug jet pump side cantabria 5 3 2 6 1 7 4a - suction 4b - discharge.
52 1 2 3 1. Advent ™ system control box 2. Energypro ™ circulating pump 3. Energypro heater 4. Jet pump 4 controls side cantabria equipment compartment.
53 equipment compartment 4 5 2 4 1. Jet pump 2. Jet pump 3. Unions - a (suction) and b (discharge) 4. Air blower* 5. Pump drain plug * air blower available on geneva, niagara, and tahitian spas only. 1 jet pump side geneva, niagara, and tahitian 3b - discharge 3a - suction 5.
54 1 2 3 1. Advent system control box 2. Energypro circulating pump 3. Energypro flow-through heater 4. Monarch cd ozone generator 4 controls side geneva, niagara, and tahitian equipment compartment.
55 equipment compartment jet pump side makena, salina, martinique , and kauai 4 1. Jet pump 2. Jet pump ( makena, salina & martinique only) 3. Ozone injector 4. Unions 5. Temperature sensor 6. Pump drain plug 5 2 3 6 1 4b - discharge 4a - suction 1 3 4 4 kauai makena, salina and martinique 6 5.
56 equipment compartment a b c d a. Advent system control box b. Energypro circulating pump c. Energypro heater d. Monarch cd ozone generator controls side makena, salina, martinique , and kauai.
57 filter maintenance at least once a week, check and clean the skimmer basket and weir to ensure proper filter flow. Remove leaves, foreign matter, and debris. It is very important to keep your spa filter cartridge clean and free of particles to ensure proper water flow. A clean filter permits the ...
58 versassage jets maintenance if you notice that the versassage jets spin slower than when the spa was new, or the jets are sticking, the cause could be a build-up of deposits inside the jet bearings. To remove the deposits, use the following instructions: 1. With the spa off, rotate the versassage...
59 2. Remove the filter cartridge, clean and store in a dry place. Important: these additional instructions must be utilized when draining and winterizing your spa in climates where the temperature falls below 0°c (32°f). A 19 liter (5) gallon combination (vacuum/blower) wet/dry shop vac must be use...
60 care of the exterior spa shell your caldera spa has an acrylic shell. Stains and dirt generally will not adhere to your spa’s surface. A soft rag or a nylon scrubber should easily remove most dirt. Most household chemicals are harmful to your spa’s shell (see below for detailed information on cle...
Water terminology the following chemical terms are used in this water quality and maintenance section. Understanding their meaning will help you to better understand the water maintenance process. Bromamines: compounds formed when bromine combines with nitrogen from body oils, urine, perspiration, e...
62 methods for testing the spa water accurate water testing and analysis is an important part of effectively managing your spa water. You must have the ability to test for: • total alkalinity (ta) • calcium hardness (ch) • ph • sanitizer two types of testing methods are recognized and recommended by...
C. If the ta is too low, the ph level will fluctuate widely from high to low. Fluctuations in ph can cause corrosion or scaling of the spa components. Low ta can be corrected by adding sodium hydrogen carbonate (ph/alkalinity up). D. If the ta is too high, the ph level will tend to be high and may b...
64 the watkins water maintenance quick reference guide ideal range (ppm) what chemicals to use steps min. Max. To raise to lower 1 total alkalinity 40 120 sodium hydrogen carbonate or sodium bicarbonate sodium bisulfate 2 calcium hardness 50 150 calcium hardness increaser use a mixture of 75% hard w...
65 watkins water treatment guide at spa startup or refill follow spa start-up and refill procedures. Prior to each use (test before adding any chemicals; do not add any chemicals if proper or higher levels are found.) add one (1) tablespoon of monarch mps (monopersulfate)* per 950 liters. Once a wee...
66 warning: there are several forms of stabilized chlorine available for use in spas and swimming pools and each form has specific chemical characteristics. It is extremely important that the one you choose is specifically designed for use in spas. Use of an incorrect product such as tri-chlor, whic...
4. Carefully loosen the long clear tubing to the bottom of the ozonator. A liquid substance may be found inside the tubing. If a liquid substance is present, be certain not to come into contact with the liquid (see warning on the next page). 5. Place the end of the tubing into the vinegar, making ce...
Common water chemistry questions question: why is the use a floater not recommended to sanitize my spa water? Answer: watkins manufacturing corporation does not recommend the use of a floater for three reasons: 1. The floater is unable to control the rate at which the sanitizer is dissolved into the...
69 water quality and maintenance spa water maintenance troubleshooting guide problem probable causes solutions cloudy water • dirty filters • excessive oils / organic matter • improper sanitization • suspended particles / organic matter • overused or old water • clean filters • shock spa with saniti...
Miscellaneous service information the control and high limit thermostats are equipped with electronic sensors that are connected to the spa’s plumbing. Never cut, or kink the wires that connect the sensors to the thermostats within the control box. The jet pump is equipped with a thermal overload cu...
71 spa troubleshooting for utopia and paradise series if your spa doesn’t seem to be working the way you believe it should, please review the “start-up” and “operation” instructions in this manual. If this doesn’t help you correct the problem, follow the appropriate instructions below. If the proble...
Watkins manufacturing corporation vista, california usa 303767.15b (6/15) 3) watkins manufacturing corporation suggests a structural engineer or contractor be consulted before the spa is placed on an elevated deck. * the “filled weight” and “dead weight” of the spa includes the weight of the occupan...