CalHealth md-100 User Manual - page 28
MDMouse User Manual Model MD-100
28
Product replacement because of misuse, accident, lightning damage, unauthorized
repair, or other cause not within the control of CalHealth.
Incidental or consequential damages resulting from the product. SOME STATES DO
NOT ALLOW EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Any modifications or changes to the product, including but not limited to software
or hardware modification in any way other than as expressly authorized by
CalHealth will void this limited warranty. Except in the case of hardware or soft-
ware provided by CalHealth, installing software modifications, “hacks”, or using ser-
vice access or “back doors” will void this limited warranty.
A product used for commercial or institutional purposes.
Keep Your Documentation
Please keep your receipt or other document showing proof of purchase. Attach it to the
Quick Start user guide provided with your MDMouse product. It is also recommended that
you keep the original box and packing material in case you need to return your product.
We also recommend that you visit our website, www.mdmouse.com/support and register
your monitor after purchase. Product registration is not required for warranty coverage.
Product registration does not eliminate the need for the consumer to maintain the original
proof of purchase in order to obtain warranty benefits. In the event that you do not have
proof of purchase date, the purchase date for purposes of warranty will be the date the
product was manufactured.
Requesting Repair Service
Before requesting repair, please check the troubleshooting section of this user manual. If you
are still unable to resolve the problem and wish to request warranty service, you may con-
tact CalHealth at support@mdmouse.com . Please describe the nature of your problem in
your email. In the event that product return is needed, you will be provided a Return Ma-
terial Authorization (RMA) number and will be directed where you may send your MDMouse
product for repair.