Califone WS-series User Manual - 8. Warranty
califone.com
8. WARRANTY
Califonewarrantsthisproducttobefreefromdefectivematerial
andworkmanshipforoneyearfromthepurchasedate.Our“Project
Intercept”CustomerSatisfactionprogramwillreplacedefectivepartsand
repairmalfunctioningequipmentunderthiswarrantywhenthedefect
occursundernormaluse.
All Damage Claims Must Be Made With the Freight Carrier
Notifythefreightcarrierimmediatelyifyouobserveanydamagetothe
shippingcartonorproduct.Repacktheunitinthecartonandawait
inspectionbythecarrier’sclaimagent.Notifyyourdealerofthepending
freightclaim.
Returning Your Unit for Service or Repairs
Shouldyourunitrequireservice,contactourCustomerService
Departmentonlineatcalifone.com/techsupportorviaemailwarranty@
califone.comorbyphoneat800-722-0500/818-407-2400tofirstobtain
anRA(ReturnAuthorization)numberbeforereturningittoCalifone.The
unitmustbereturnedtoourfactoryviaprepaidtransportationonlyafter
thefactoryissuesanRAnumber,whichmustbeclearlywrittenonthe
outsideofthebox.
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