Cannon CAST18R Use & Care And Installation Manual - Warranty
WARRANTY
Limitations to Your IXL Home Warranty
6.
Subject to Point 1, this Warranty:
a. will only be provided to the original purchaser where the original purchase was
made from a IXL Home Authorised Dealer or Reseller and proof of such
purchase can be presented at the time of service;
b. only applies to Cannon outdoor heating products purchased in Australia or
New Zealand from a IXL Home Authorised Dealer or Reseller;
c. will not apply where the defect in or failure of the product is attributable to misuse,
abuse, accident or non-observation of the manufacturer’s instructions. This product
must be used in accordance with the manufacturer’s instructions;
d. will not cover faults due to normal wear and tear with reasonable use nor
consumable components such as globes, filters, glass items, etc;
e. will not cover any damages or problems caused to this product by natural forces
eg. storm, fire, flood, and earthquake; or by intrusion or accumulation (or both) of
foreign matters eg. dust, soil, and moisture. IXL Home recommends that you take
out appropriate insurances to protect your product to this end;
f. will not apply if this product is installed in a mobile dwelling eg. caravan or boat;
g. will not apply if this product is removed from the location where it was first installed;
h. covers use of this product for domestic use only;
i. will not be restarted or extended upon replacement of the product or a part.
How to make a Claim under Your IXL Home Warranty
7.
To make a claim under this Warranty you will need to:
a. contact IXL Home service department on 1300 727 421 or 0800 727 421
alternatively email at service@ixl.com.au or service@ixlappliances.co.nz
to provide details and register your claim enabling a IXL Home assessment;
b. submit proof of purchase with your claim eg. tax invoice or purchase receipt;
Models: CAST18R, CAST24R, CAST32R